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Sort by: relevance | dateProgramme Development and Quality Officer
Job Title: Programme Development and Quality Officer Reporting to: Programme Development – Project Manager Location: Griffith College – Any campus – Dublin, Cork or Limerick Job Type: Permanent – Full time Job Specifications: Programme Development and Quality Officer – Quality Assurance and Enhancement Department (QAED) The Programme Development and Quality Officer plays a key role within the academic Programme Development team, contributing to the design, enhancement, and assurance of Griffith’s portfolio of programmes. Working collaboratively with academic and professional colleagues, the post-holder supports the development of high-quality, industry-aligned, and learner-centred courses that reflect current standards and emerging trends across disciplines. Based within QAED, a central aspect of the role involves developing and applying expertise in QQI-related compliance and regulatory frameworks to ensure all programme proposals meet national quality standards and institutional policies. Through this, the Programme Development and Quality Officer actively guides programme design and review, helping teams interpret and apply requirements effectively. In working across a diverse range of subject areas, the post-holder contributes to maintaining the robustness, relevance, and consistency of Griffith’s academic offerings, ensuring that each programme remains both compliant and responsive to the evolving needs of learners, employers, and industry sectors. Job Responsibilities include*: Programme Development Support the full project lifecycle for new and revised programmes, from initial proposal and design, through approval, to implementation and launch. Prepare and format programme documentation using institutional and QQI templates. Review, edit and curate programme documents, providing guidance on their refinement in preparation for submission to accreditation bodies. Coordinate input from subject experts to ensure consistency and regulatory alignment. Maintain accurate records, version control, and development timelines. Liaise with internal and external stakeholders to ensure programme proposals are feasible and compliant. Organise and support programme meetings, panels, and validation events. Collate documentation for external validation and accreditation processes. Foster collegial relationships and, where appropriate, engage with peer providers to share good practice in programme development and quality assurance. Contribute to evaluation, monitoring and review of the programme development process within an institutional context. Engage in ongoing professional development through relevant training, workshops, and sectoral activities to deepen expertise. Quality Assurance and Enhancement Support the implementation of the College’s quality assurance and enhancement policies and processes to meet institutional and QQI standards. Assist in preparing reports and materials for internal and external quality reviews and audits. Support engagement with QQI and other external professional, statutory and regulatory bodies. Maintain up-to-date records and ensure compliance with QAE procedures and data protection requirements. Participate in relevant committees, working groups, and quality activities, (including sectoral forums, symposiums, and conferences). Undertake other related duties that support academic development and quality assurance and enhancement. This exciting position offers opportunities to progress within the QAED and the wider college. Candidate Profile – Requirements and Likely Attributes Requirements (All) Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas. Excellent command of English and can write fluently for different target audiences. Respectful and welcoming in all their interactions, supporting diversity and inclusion. Strong IT skills (particularly MS Word and Excel) with an enthusiasm, ease and adaptability for integrating new skills, including data analysis and visualisation. Demonstrates strong attention to detail and produces written work to exacting standards. Ability and confidence to contribute to ongoing enhancement and improvements. Strong work ethic and commitment to delivering on goals and timelines. Works well on their own and as part of a team or multiple teams, meeting and supporting others to meet shared deadlines. Engages with work activities and related information in a confidential manner. Welcomes and supports change as a key enabler of ongoing quality enhancement. Values their own academic qualifications and respects the importance and reputation of the college’s qualifications for learners, employers and everyone involved in their development and delivery. Likely Attributes (Most if not all) Experience in “high stakes” administration requiring clarity and accuracy. Administration experience in higher or further education. Experience in an academic programme development role. Experience in a quality assurance, enhancement or improvement role. Qualifications at master’s level (or equivalent experience). Why join Programme Development / QAED You will be playing a valuable and worthwhile role for learners, directly assisting and informing the design, quality and delivery of the college’s programmes. You will get to produce work to exacting national and international standards. You will have considerable variety and the opportunity to learn new skills. You will gain valuable experience of higher education through your regular interaction with colleagues at all levels, from across the college’s faculties, departments and partner institutions. You will join a team that welcomes, supports and develops new members and their ideas. You will be safeguarding and developing the reputation of the college’s programmes and the reputation of the learners’ awards. You will get the opportunity to network with peers, both internally and externally. About Griffith College Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/ Our Vision ‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities” Why work for Griffith College? • Competitive salary package • Access to the College’s pension scheme • Access to healthcare plans for employees and their families • Enhanced maternity leave pay • Flexible working arrangements, including the ability to work from home in line with the College’s remote working policy • Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level • Subsidised College programmes to support career development and upskilling. • Opportunities for staff mobility through Erasmus+ and other international mobility programmes • Mental Health and Wellbeing supports available • Free weekly yoga classes • Access to onsite fitness equipment • Availability of green space on campus, accessible to staff for sports and recreational activities • Cycle to Work scheme • Vibrant, multidisciplinary and multicultural learning environment • Inclusive and diverse community • Innovative and agile place to work • Welcoming environment committed to both learner and staff development • Staff discounts and offers from a wide range of retailers and service providers • Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms • Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more • Onsite subsidised restaurant • Free parking facilities • Staff Social Club with regular events *Notes: This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Department and the College. Griffith College is proud and enriched by the rich diversity of its learners and staff. Candidates applying for the position must be eligible to work full-time for any employer in Ireland.
Programme Development and Quality Officer
Job Title: Programme Development and Quality Officer Reporting to: Programme Development – Project Manager Location: Griffith College – Any campus – Dublin, Cork or Limerick Job Type: Permanent – Full time Job Specifications: Programme Development and Quality Officer – Quality Assurance and Enhancement Department (QAED) The Programme Development and Quality Officer plays a key role within the academic Programme Development team, contributing to the design, enhancement, and assurance of Griffith’s portfolio of programmes. Working collaboratively with academic and professional colleagues, the post-holder supports the development of high-quality, industry-aligned, and learner-centred courses that reflect current standards and emerging trends across disciplines. Based within QAED, a central aspect of the role involves developing and applying expertise in QQI-related compliance and regulatory frameworks to ensure all programme proposals meet national quality standards and institutional policies. Through this, the Programme Development and Quality Officer actively guides programme design and review, helping teams interpret and apply requirements effectively. In working across a diverse range of subject areas, the post-holder contributes to maintaining the robustness, relevance, and consistency of Griffith’s academic offerings, ensuring that each programme remains both compliant and responsive to the evolving needs of learners, employers, and industry sectors. Job Responsibilities include*: Programme Development Support the full project lifecycle for new and revised programmes, from initial proposal and design, through approval, to implementation and launch. Prepare and format programme documentation using institutional and QQI templates. Review, edit and curate programme documents, providing guidance on their refinement in preparation for submission to accreditation bodies. Coordinate input from subject experts to ensure consistency and regulatory alignment. Maintain accurate records, version control, and development timelines. Liaise with internal and external stakeholders to ensure programme proposals are feasible and compliant. Organise and support programme meetings, panels, and validation events. Collate documentation for external validation and accreditation processes. Foster collegial relationships and, where appropriate, engage with peer providers to share good practice in programme development and quality assurance. Contribute to evaluation, monitoring and review of the programme development process within an institutional context. Engage in ongoing professional development through relevant training, workshops, and sectoral activities to deepen expertise. Quality Assurance and Enhancement Support the implementation of the College’s quality assurance and enhancement policies and processes to meet institutional and QQI standards. Assist in preparing reports and materials for internal and external quality reviews and audits. Support engagement with QQI and other external professional, statutory and regulatory bodies. Maintain up-to-date records and ensure compliance with QAE procedures and data protection requirements. Participate in relevant committees, working groups, and quality activities, (including sectoral forums, symposiums, and conferences). Undertake other related duties that support academic development and quality assurance and enhancement. This exciting position offers opportunities to progress within the QAED and the wider college. Candidate Profile – Requirements and Likely Attributes Requirements (All) Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas. Excellent command of English and can write fluently for different target audiences. Respectful and welcoming in all their interactions, supporting diversity and inclusion. Strong IT skills (particularly MS Word and Excel) with an enthusiasm, ease and adaptability for integrating new skills, including data analysis and visualisation. Demonstrates strong attention to detail and produces written work to exacting standards. Ability and confidence to contribute to ongoing enhancement and improvements. Strong work ethic and commitment to delivering on goals and timelines. Works well on their own and as part of a team or multiple teams, meeting and supporting others to meet shared deadlines. Engages with work activities and related information in a confidential manner. Welcomes and supports change as a key enabler of ongoing quality enhancement. Values their own academic qualifications and respects the importance and reputation of the college’s qualifications for learners, employers and everyone involved in their development and delivery. Likely Attributes (Most if not all) Experience in “high stakes” administration requiring clarity and accuracy. Administration experience in higher or further education. Experience in an academic programme development role. Experience in a quality assurance, enhancement or improvement role. Qualifications at master’s level (or equivalent experience). Why join Programme Development / QAED You will be playing a valuable and worthwhile role for learners, directly assisting and informing the design, quality and delivery of the college’s programmes. You will get to produce work to exacting national and international standards. You will have considerable variety and the opportunity to learn new skills. You will gain valuable experience of higher education through your regular interaction with colleagues at all levels, from across the college’s faculties, departments and partner institutions. You will join a team that welcomes, supports and develops new members and their ideas. You will be safeguarding and developing the reputation of the college’s programmes and the reputation of the learners’ awards. You will get the opportunity to network with peers, both internally and externally. About Griffith College Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/ Our Vision ‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities” Why work for Griffith College? • Competitive salary package • Access to the College’s pension scheme • Access to healthcare plans for employees and their families • Enhanced maternity leave pay • Flexible working arrangements, including the ability to work from home in line with the College’s remote working policy • Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level • Subsidised College programmes to support career development and upskilling. • Opportunities for staff mobility through Erasmus+ and other international mobility programmes • Mental Health and Wellbeing supports available • Free weekly yoga classes • Access to onsite fitness equipment • Availability of green space on campus, accessible to staff for sports and recreational activities • Cycle to Work scheme • Vibrant, multidisciplinary and multicultural learning environment • Inclusive and diverse community • Innovative and agile place to work • Welcoming environment committed to both learner and staff development • Staff discounts and offers from a wide range of retailers and service providers • Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms • Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more • Onsite subsidised restaurant • Free parking facilities • Staff Social Club with regular events *Notes: This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Department and the College. Griffith College is proud and enriched by the rich diversity of its learners and staff. Candidates applying for the position must be eligible to work full-time for any employer in Ireland.
Programme Development and Quality Officer
Job Title: Programme Development and Quality Officer Reporting to: Programme Development – Project Manager Location: Griffith College – Any campus – Dublin, Cork or Limerick Job Type: Permanent – Full time Job Specifications: Programme Development and Quality Officer – Quality Assurance and Enhancement Department (QAED) The Programme Development and Quality Officer plays a key role within the academic Programme Development team, contributing to the design, enhancement, and assurance of Griffith’s portfolio of programmes. Working collaboratively with academic and professional colleagues, the post-holder supports the development of high-quality, industry-aligned, and learner-centred courses that reflect current standards and emerging trends across disciplines. Based within QAED, a central aspect of the role involves developing and applying expertise in QQI-related compliance and regulatory frameworks to ensure all programme proposals meet national quality standards and institutional policies. Through this, the Programme Development and Quality Officer actively guides programme design and review, helping teams interpret and apply requirements effectively. In working across a diverse range of subject areas, the post-holder contributes to maintaining the robustness, relevance, and consistency of Griffith’s academic offerings, ensuring that each programme remains both compliant and responsive to the evolving needs of learners, employers, and industry sectors. Job Responsibilities include*: Programme Development Support the full project lifecycle for new and revised programmes, from initial proposal and design, through approval, to implementation and launch. Prepare and format programme documentation using institutional and QQI templates. Review, edit and curate programme documents, providing guidance on their refinement in preparation for submission to accreditation bodies. Coordinate input from subject experts to ensure consistency and regulatory alignment. Maintain accurate records, version control, and development timelines. Liaise with internal and external stakeholders to ensure programme proposals are feasible and compliant. Organise and support programme meetings, panels, and validation events. Collate documentation for external validation and accreditation processes. Foster collegial relationships and, where appropriate, engage with peer providers to share good practice in programme development and quality assurance. Contribute to evaluation, monitoring and review of the programme development process within an institutional context. Engage in ongoing professional development through relevant training, workshops, and sectoral activities to deepen expertise. Quality Assurance and Enhancement Support the implementation of the College’s quality assurance and enhancement policies and processes to meet institutional and QQI standards. Assist in preparing reports and materials for internal and external quality reviews and audits. Support engagement with QQI and other external professional, statutory and regulatory bodies. Maintain up-to-date records and ensure compliance with QAE procedures and data protection requirements. Participate in relevant committees, working groups, and quality activities, (including sectoral forums, symposiums, and conferences). Undertake other related duties that support academic development and quality assurance and enhancement. This exciting position offers opportunities to progress within the QAED and the wider college. Candidate Profile – Requirements and Likely Attributes Requirements (All) Wide interests across a range of subject disciplines and welcomes opportunities to learn and explore new areas. Excellent command of English and can write fluently for different target audiences. Respectful and welcoming in all their interactions, supporting diversity and inclusion. Strong IT skills (particularly MS Word and Excel) with an enthusiasm, ease and adaptability for integrating new skills, including data analysis and visualisation. Demonstrates strong attention to detail and produces written work to exacting standards. Ability and confidence to contribute to ongoing enhancement and improvements. Strong work ethic and commitment to delivering on goals and timelines. Works well on their own and as part of a team or multiple teams, meeting and supporting others to meet shared deadlines. Engages with work activities and related information in a confidential manner. Welcomes and supports change as a key enabler of ongoing quality enhancement. Values their own academic qualifications and respects the importance and reputation of the college’s qualifications for learners, employers and everyone involved in their development and delivery. Likely Attributes (Most if not all) Experience in “high stakes” administration requiring clarity and accuracy. Administration experience in higher or further education. Experience in an academic programme development role. Experience in a quality assurance, enhancement or improvement role. Qualifications at master’s level (or equivalent experience). Why join Programme Development / QAED You will be playing a valuable and worthwhile role for learners, directly assisting and informing the design, quality and delivery of the college’s programmes. You will get to produce work to exacting national and international standards. You will have considerable variety and the opportunity to learn new skills. You will gain valuable experience of higher education through your regular interaction with colleagues at all levels, from across the college’s faculties, departments and partner institutions. You will join a team that welcomes, supports and develops new members and their ideas. You will be safeguarding and developing the reputation of the college’s programmes and the reputation of the learners’ awards. You will get the opportunity to network with peers, both internally and externally. About Griffith College Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/ Our Vision ‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities” Why work for Griffith College? • Competitive salary package • Access to the College’s pension scheme • Access to healthcare plans for employees and their families • Enhanced maternity leave pay • Flexible working arrangements, including the ability to work from home in line with the College’s remote working policy • Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level • Subsidised College programmes to support career development and upskilling. • Opportunities for staff mobility through Erasmus+ and other international mobility programmes • Mental Health and Wellbeing supports available • Free weekly yoga classes • Access to onsite fitness equipment • Availability of green space on campus, accessible to staff for sports and recreational activities • Cycle to Work scheme • Vibrant, multidisciplinary and multicultural learning environment • Inclusive and diverse community • Innovative and agile place to work • Welcoming environment committed to both learner and staff development • Staff discounts and offers from a wide range of retailers and service providers • Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms • Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more • Onsite subsidised restaurant • Free parking facilities • Staff Social Club with regular events *Notes: This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Department and the College. Griffith College is proud and enriched by the rich diversity of its learners and staff. Candidates applying for the position must be eligible to work full-time for any employer in Ireland.
Teacher
See attached job advert NB: Permanent Full Time
Care Worker
Are you a caring individual with a desire to help elderly and vulnerable people in your community? Are you are seeking a challenging yet rewarding career with career development and advancement opportunities? Come join our team! We currently have opportunities for Full and Part-Time Care Workers in Larne, Whitehead, Carrick, Newtownabbey, Ballyclare, Antrim, Cookstown, Draperstown, North Belfast, Newry and the surrounding areas. No previous experience is required as full training will be provided. We offer Permanent contracts, with flexibility to suit your personal circumstances, paid Access NI, free uniform, pension scheme, Refer a Friend Scheme and 24 hour On-Call support. We also have opportunities for Respite Sits in a range of areas. Is this the career for you, or perhaps a second job to supplement your income? You can find out further information and apply online at www.extra-care.org
Support Worker
Support Worker (Care Assistant), Clonmel and Cahir, Co. Tipperary Come and work with one of Ireland’s best 150 Employers! Corlann South East are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Please apply to be in consideration for the following healthcare vacancies with Suir Services (see attached job description on our website for further details): Please see attached job description for further details including job requirements, duties, etc. Closing Date for receipt of completed Applications Forms/CVs online is 14th April 2026. Corlann is an Equal Opportunities Employer INDSE
Residential Leader
Residential Leader (Social Care Manager 1/CNM1) (Includes Person in Charge Responsibility) Permanent Full-time-78 hours per fortnight Would you like to join our Team and help shape the future of our Organisation and more importantly assist those within our Organisation to shape their future. If the answer is yes; then please read on. We are seeking applications from dynamic and compassionate leaders to join our Longford/Westmeath/Meath Services to work as part of a larger management team based in our Mullingar offices. The successful person will be working as part of an innovative management team that is working in partnership with Leadership experts to deliver sustainable change in our practice, and in turn improve the outcomes for the individuals we support. Leading teams will play a key role and it is expected that your leadership skills will deliver positive change for all. The focus of this role will be on driving change and delivering positive outcomes. The role will suit candidates with strong organisational and management skills seeking to progress in their careers. The role incorporates Person in Charge responsibilities, which requires a management qualification and experience in managing teams. In return we can offer a flexible work/life balance, Employee Assistance Programme, Cycle to Work Scheme, convenient parking at the office, and support for learning and development opportunities, an Organisational Health and Well Being Programme, excellent career opportunities, Public Service Pension Scheme and much more. Person Specification: · The ability to lead teams in driving forward the ethos of Muiriosa Foundation – keeping people we support at the centre of service provision at all times by promoting self-determination and self-direction. · Have excellent interpersonal, planning, data management, IT and organisational skills with the ability to work on own initiative. · Expected to maintain up to date and accurate records to ensure a high standard of care and support is provided to support each individual at all times. · Be flexible and capable of managing competing priorities within their workload and inspire teams to deliver exceptional, person- centred care within our residential services. The successful candidate must be able to demonstrate the following skills: · Have Qualification appropriate to the role e.g., Social Care, Nursing or other relevant qualification. · Minimum of 3 years’ experience in a management or supervisory role in the area of health or social care · Recognised Management Course · Excellent communication skills to include Leadership, Mentoring, Support and Supervision. · Have a robust knowledge and understanding of HIQA standards and regulatory requirements as per the Health Act 2007. · Full current manual driving license & own transport · Participate in the regional on- call roster. (This position will be remunerated appropriate to Qualification) A panel may be formed as a result of this campaign for Residential Leader to fill future vacancies. If you are interested in this exciting opportunity, please feel free to make informal enquiries to: Jennifer Quinn, Area Director on 087- 7115678 or Margaret Boyle, Area Leader 087 -9470671 Closing Date for receipt of completed applications: Wednesday 29th April 2026. To apply and pursue a rewarding career with The Muiriosa Foundation please go to our web page at Current Vacancies Muiriosa Foundation. N.B. When applying for positions on Rezoomo it is recommended to use a PC, Laptop or Tablet, as some mobile phones are not compatible with this software.
Early Years Assistant
Early Years Assistant (Ref: E/EYA/L/326) Permanent - 18 hours per week Lisburn Sure Start £12,645.36 per annum Main Duties and Responsibilities: To contribute to the delivery of services designed to improve the wellbeing and opportunities for children aged 0 - 4 and their families. To assist in the provision of a safe, stimulating and varied programme of play, for children up to the age of four, suitable to the children’s age and stage of development. To promote the social, emotional, physical, creative and intellectual development of children and to work in the interest of children at all times. To ensure preparation and maintenance of all facilities required, such as rooms, material and equipment and ensure all resources are left clean and tidy after sessions. To ensure a good standard of hygiene and safety and observe all relevant health and safety guidelines. To contribute to the maintenance of records, including daily observations in a clear, detailed and accurate manner and in accordance with policies and procedures. To develop supportive relationships with parents / carers and encourage the development of activities to promote parent / child interaction. To ensure confidentiality of information relating to children and their families at all times. Essential Criteria: NVQ Level 3 Child Care qualification or equivalent or working towards qualification 1 years’ paid / unpaid experience working in an early years setting or an additional needs setting Grade C or above including English Language and Mathematics or equivalent Clean drivers’ licence, access to transport and Business (Class) Car Insurance for the vehicle and driver Application: A satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment. Bryson adheres to Access NI Code of Practice available upon request. For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org Application packs are downloadable from https://bryson.getgotjobs.co.uk/home, where there is also the option to apply online. The closing date for the receipt of completed applications is: Tuesday 14th April at 12pm
Receptionist
KEY PURPOSE OF THE JOB: The postholder will be at the forefront of customer services, dealing with the public at the reception desk and by telephone. The duties will also include operating a computerised booking and cash system, selling tickets, issuing receipts, maintaining information databases, and directing conference delegates and other users. The post holder will assume other delegated duties relevant to the post, reasonably assigned by the Senior Retail and Administration Co-ordinator, including participation in the interchange of duties and location to cover annual leave and other absences. KEY DUTIES AND RESPONSIBILITIES Provision of a full range of receptionist services, including dealing with the public in person, by telephone, and by email in accordance with the Council’s Customer Care standards. Processing incoming and outgoing mail. Operation of the switchboard, ensuring calls are correctly diverted and messages received are promptly delivered. Operation of a computerised booking and cash system, including recording, monitoring, and reporting to management all relevant information in relation to bookings and usage. Reconciliation of cash and processing lodgements in accordance with Council procedures. Promotion of stock, stock control, and merchandising. Promotion of Council services and special events, and assisting at events as required. Provision of clerical and administrative support, including word processing, filing, and maintenance of records. Ensure all Health and Safety legislation, published relevant guidelines, and Council Health and Safety policies and procedures are complied with in relation to the services and activities within the facility, to provide a safe environment for employees and contractors. To undertake general clerical duties to provide support across the Centre Management Section, appropriate to the level of the post. Note: The post holder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. The hours worked will be based on a shift pattern dictated by operational need. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. Qualifications and Experience It is essential that applicants have a minimum of: QUALIFICATIONS 1.1 – Five GCSE passes at grades A to C, NVQ Level 2 in Administration, or equivalent. EXPERIENCE 1.2 – A minimum of one year of experience in a customer service environment or receptionist post. Where applicants do not hold the qualifications as outlined in 1.1, they must demonstrate a minimum of three years of experience as outlined in 1.2 above. Technical Competencies and Skills
Night Support Worker
Support Worker – Nights Location : Riverside Place, 191-193 Donaghadee Road, Bangor, Co Down BT20 4RY Salary: £14,019.2 per annum (£13.48 per hour) Contract: Permanent Work hours: 20 hours per week – Every Thursday and Saturday nights, 9.45pm - 7.45am Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Riverside Place provides supported housing to vulnerable young people aged 16-21 years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
