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Sort by: relevance | dateGeneral Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
General Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
General Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
General Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
General Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
General Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
General Manager
Remuneration The Salary scale for the post is: General Manager €85,747, €87,912, €91,342, €94,798, €98,226, €101,663, €106,660 (01.08.2025) New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post. Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú A panel may be created for General Manager Cyber Security Operations, from which permanent and specified purpose vacancies of full or part time duration may be filled. Principal Duties and Responsibilities Principal Duties & Responsibilities include Strategic Responsibilities: · Develop and execute the strategic roadmap for Cyber Security Operations, CSIRT, TVM, functions aligned with organizational goals and the new operating model. · Work in closed alignment with the new BISO team to support central and RHO cyber delivery initiatives and to ensure appropriate services with SLAs are provided to our Core and regional stakeholder community. · Drive continuous improvement in defensive Security Operations capabilities through innovation, automation, and process optimization. · Lead cross-functional initiatives to enhance threat detection, response, and mitigation strategies. · Influence and contribute to HSE National Cyber Security Plan (NCSP) strategy and governance. · Develop and implement policies, procedures, and best practices to ensure a robust cybersecurity posture. · Create and maintain the Operating Model, outlining the team’s structure, processes, and protocols. · Enable the teams to integrate with multiple MSSPs and provide a unified incident response across HSE. Relationship Management: · Act as the primary liaison for incident response between CISO office and executive leadership, business units, and external stakeholders such as NCSC, HIQA etc · Foster strong relationship with key stakeholders, including teams within the CISO Office, CTO Office, CSE, and security partners. · Ensure seamless integration and cooperation with other CISO Office teams to support the organisation's overall cybersecurity strategy. · Act as the primary contact for all matters related to Incident Response, maintaining open lines of communication with internal and external partners. · Manage vendor relationships and third-party service providers to ensure quality and compliance. Operational Responsibilities: · Oversee daily operations of Security Operations team, Stakeholder delivery, RDO Cyber Support in line with the new Operating Model, CSIRT, TVM, and ensuring timely and effective response to security incidents and BISO requirements. · Monitor and report on key performance indicators (KPIs) and metrics related to threat detection, incident response, and vulnerability remediation. · Ensure robust threat intelligence gathering, analysis, and dissemination to relevant stakeholders. · Lead proactive threat hunting and red/blue team exercises to identify and mitigate risks. · Manage and lead the teams, providing guidance, support and professional development opportunities. · Plan and implement shift coverage, including on-call schedules, to ensure readiness and availability for major incidents. · Develop and maintain comprehensive run books and incident response plans to guide the team during security events. Compliance and Regulatory Responsibilities: · Build a Centrally provided service based on SLAs for our Regional Healthcare Organisations. · Build a strong working relationship with the new BISO pillar. · Ensure adherence to relevant regulatory requirements (e.g., GDPR, NIS2) and industry standards. · Support audit and compliance activities by providing necessary documentation and evidence. · Maintain awareness of evolving legal and regulatory landscapes affecting cyber security. · Implement and enforce policies, procedures, and controls to maintain compliance and reduce risk exposure. · Conduct regular audits and assessments to verify compliance and identify areas for improvement. Additional Responsibilities: · Provide strategic input to the CISO regarding emerging cybersecurity threats and trends. · Mentor and develop cyber security talent within the organization, fostering a culture of excellence and continuous learning. · Lead incident post-mortem reviews and ensure lessons learned are integrated into future operations. · Support crisis management and business continuity planning from a cyber-perspective · Collaborate with MSSPs to enhance threat and detection capabilities and streamline incident response efforts. · Organise and lead cybersecurity drills and exercises to test and improve the organisation's incident response readiness. · Prepare and present report to senior management on team performance, incident trends and security posture improvements. · Manage the team’s budget, ensuring resources and allocated effectively to support the team's objectives. The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Applicants must, at the latest date of application, clearly demonstrate significant experience in all of the criteria listed below as relevant to the role: · Threat and Attack Management: Strong knowledge of attack and intrusion technologies, with experience conducting post-attack investigations and assessments. · Leadership and Strategy: Extensive strategic leadership experience with a proven track record of implementing service improvement strategies and managing incident response or SOC operations. · Collaboration and Governance: Experienced in implementing security policies and frameworks, and effectively collaborating with internal and external stakeholders, MSSPs, and other security partners And Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs Post Specific Requirements · Extensive knowledge and experience of information security, including incident detection, analysis, response, and recovery at both operational and technical levels. · Extensive knowledge of Incident detection, analysis, response and recovery at an operational and technology level · Cybersecurity or Information Security training or certification Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role as this post will involve travel · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrate: · Strategic thinking and the ability to develop long-term security plans. · Demonstrates ability to implement and manage change and business process re-organisation skills within service management and service integration. · In-depth knowledge of cybersecurity frameworks (e.g. NIST CSF, ISO/IEFC 27001). · Familiarity with various security technologies and tools (SIEM, SOAR, Threat Intelligence, Vulnerability Tools, EDR, IDS/IPS, firewalls, etc.) · Familiarity with managing compliance with cybersecurity regulations and standards · Project management experience and skills. · Knowledge of the wider health services structures and its relationship with external agencies. · Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery · An understanding of the service developments estimates and service planning process. · Knowledge and understanding of Human Resource policies and procedures. · An understanding of the performance improvement system needed to manage staff · Knowledge and understanding of delivering effective and efficient business management systems and services. · Knowledge and understanding of compiling data and producing detailed reports as relevant to the role. · Ensure that all architecture decisions and designs support the goals of improving patient care, enhancing healthcare accessibility, and increasing operational efficiency within the Irish healthcare system. · Collaborate with clinical, operational, and IT stakeholders to ensure the architecture meets the needs of all user groups within the healthcare ecosystem. · Identify opportunities for innovation and emerging technologies that can accelerate the achievement of Digital for Care objectives. · An understanding of budgetary expenditure and monitoring same in line with HSE’s National Financial Regulations as relevant to the role. · Knowledge and understanding of legislation and key HSE policies and procedures as relevant to the role. · Excellent written communication skills including the ability to produce professional reports including the use of MS Office skills to include, Word, Excel and PowerPoint, Outlook. · Ensure the roadmap is aligned with patient care improvements and operational efficiencies to maximize the impact of digital health initiatives. · An awareness of the HSE’s Digital Health Strategic Implementation Roadmap, Digital for Care 2030 and of Sláintecare Managing and Delivering Results (Operational Excellence) Demonstrate: · Excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results. · The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment · Evidence of effective project planning and organisational skills including an awareness of resource management and the importance of value for money. · Strong evidence of excellent financial planning and expenditure management · A capacity to operate successfully in a challenging operational environment while adhering to quality standards · The ability to seek and seize opportunities beneficial to achieving organisation goals and strives to improve service delivery · A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships. · Strong evidence of excellent planning and implementation of programmes of work. · A capacity to negotiate and then ensure delivery on objectives · Strong focus on achieving high standards of excellence and measurement of performance · A proven commitment to delivering a safe and quality service Critical Analysis, Problem Solving and Decision Making Demonstrate: · The ability to rapidly assimilate and analyse complex information, considering the impact of decisions before taking action and anticipating challenges · Effective problem solving in complex work environments · Anticipates problems and recognises when to involve other parties (at the appropriate time and level). · Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources. · The ability to consider the range of options available, involve other parties at the appropriate time and level, to make balanced and timely decisions. · A knowledge and application of evidence-based decision making practices and methodologies. · Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams. · Reviews evidence on an ongoing basis to ensure that previous decisions continue to be evidence based Leadership including Working with and through others to Delivery of Change Demonstrate: · A track record as an effective leader with a can-do attitude who work independently and can led, organised and motivated staff in times of rapid change in a challenging environment. · Is an effective manager and a positive driver for change, transforms a vision into a framework and structures for moving forward. · Remains fully informed while at the same time having a clear view of what changes are required in order to achieve immediate and long-term objectives. · A capacity to balance change with continuity - continually strives to improve service delivery, to create a work environment that encourages creative thinking and to maintain focus, intensity, and persistence, even under increasing complex and demanding conditions. · The capacity to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes · An aptitude for strategic thinking, coupled with leadership skills and the ability to motivate and lead specialist professionals. · An ability to influence and negotiate effectively in furthering the objectives of the role and to achieve high standards of service · Evidence of strategic management skills including service planning, managing own work and that of others, delegating appropriately within the resources available. · A track record of building and maintaining key internal and external relationships in furtherance of organisational goals. · The ability to work collaboratively, constructively and in an inclusive manner with all key stakeholders · The ability to listen to contrary views and consider all insights and contributions in the management of service delivery · Effective communication skills including: the ability to present information in a clear and concise manner; the ability to facilitate and manage groups; the ability to give constructive feedback Communication Skills Demonstrate: · Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups. · The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience · Excellent presentation skills. Personal Commitment and Motivation Demonstrate: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality customer focused services. · An ability to cope with competing demands without a diminution in performance · Demonstrably identifies with and is committed to the core values and ethos of the HSE and places a high emphasis on achieving standards of excellence Tenure The current vacancies available is permanent and whole time. The posts are pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. The standard working week applying to the post is 35 hours. Annual Leave The annual leave associated with the post will be confirmed at contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004
Human Resource Administrator
We are currently recruiting for a Human Resource Administrator to join our Human Resource team at Fota Island Resort & The Kingsley . This position is an entry level role and would be most suitable for graduates of Human Resource studies or a business-related field looking to commence their career within the HR function. This role will provide the opportunity to get varied, hands-on experience while working to further develop your HR skills and expertise. This position is fully on-site and requires working across both properties . Full Drivers Licence and own car essential. Our commitment to you: · Company Risk Scheme · Company funded educational programs · Rewards and recognition programs · Discount on Dining options of up to 50% · Reduction on accommodation rate for family and friends · Discount for Spa treatments and products · Use of Health Clubs · Staff Dining Facilities · Service Awards · Staff Appreciation events · Staff Parking · Bike to Work Scheme · Employee Referral Scheme · Employee Assist Program What we are looking for: · Excellent communication and presentation skills. · Bachelor’s Degree in Human Resource Management (CIPD accredited) desirable · Strong administration, computer and social media skills and knowledge. · Strong, dynamic personality with a creative outlook · Ability to work within a busy team and on own initiative · Attention to detail and accuracy · Good level of problem solving and decision-making skills · Ability to build and maintain relationships · Full clean driver’s licence Responsibilities: · Work with the HR team to develop presentations, toolbox talks, and associate well-being events across both hotels. · Assist with any projects as required
Supervisor
Duties Include: We reserve the right to amend criteria in order to facilitate shortlisting.
Administrative Officer
THE JOB The Administrative Officer is a management position within Dublin City Council and is assigned responsibility for the administration and management of one or more sections within a Department, which handles an area of the Council’s activities, including the management of staff. The post holder is responsible for the day-to-day operations of the section(s) and is a contributor to the strategic and policy-making decisions of the local authority. They will be expected to contribute to the development and implementation of forward-thinking strategies and to work closely with the elected Councillors and senior management in delivering services to the highest standard. The Administrative Officer is expected to carry out their duties with an understanding of the political context of local government and in such a manner that enhances public trust and confidence and ensures impartial decision making. The post holder may represent the local authority on committees and at meetings and may be asked to report on progress in their respective sections at Area Committee meetings, Strategic Policy Committee meetings, etc. THE IDEAL CANDIDATE SHALL • Be able to work within, and where necessary lead, multi-disciplined teams and have the ability to motivate, empower, and encourage employees to achieve maximum performance. • Be capable of working closely with the elected Councillors to deliver the full range of quality services and implement policy decisions. • Demonstrate relevant administrative experience at a sufficiently high level. • Have a satisfactory knowledge of public service organisation in Ireland. • Be capable of working in close co-operation with the City Council, the Strategic Policy and Area Committees and other City Council Departments while being able to seek co-operation and consensus from a wide range of bodies and representative groups. • Have a career record that demonstrates a high level of competence in the management of staff. • Have strong interpersonal and communication skills. • Be flexible and innovative. • Have the ability to manage financial resources within a budgetary control framework. • Have good knowledge and awareness of Health and Safety Legislation and Regulations, their implications for the organisation and the employee, and their application in the workplace. • Have an understanding of the role and duties of managers in safety management in the workplace. • Be able to deputise at a senior level. • Have experience of implementing change initiated in the work environment. QUALIFICATIONS Character: Each candidate shall be of good character. Health: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Experience, Etc.: Panel A (Confined to Employees of the Sector) Panel B (Open Competition) Panel C (Confined to Employees of Dublin City Council) Open Competition – Panel B Each candidate must, on the latest date for receipt of completed applications: (i) (a) Have obtained at least a Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics), or (ii) Have obtained a comparable standard in an equivalent examination, or (iii) Hold a third level qualification of at least degree standard, and (iv) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation, and control of staff. Candidates eligible under Category – Panel B (educational requirements above) are required to upload documentation for the qualification they are claiming eligibility under with their online application. The onus is on the candidate to ensure that the correct documentation is uploaded along with their application form. Non-Irish qualifications must be accompanied by a determination/comparability statement from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications. Overseas qualifications must also be accompanied by a translation document. Candidates who do not submit the required eligibility documentation by closing date/time will be deemed as having an incomplete application and no further consideration will be given to their application. Confined Competition (Panels A & C) (v) (a) Be a serving employee in a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post, and (b) Have satisfactory experience in administrative procedures, including adequate practical experience in work of an executive nature, office organisation and control of staff. DUTIES The duties of the post include, but are not limited to, the following: a) To manage and supervise staff up to the position/grade of Senior Staff Officer or analogous grades and to ensure the training and development of such staff. b) To implement agreed Council strategies and deliver on its corporate and operational plans to meet and to expand/improve the range, quantity/quality of existing Council services. c) To identify and agree work programmes, targets and deadlines and ensure their subsequent implementation. d) To identify opportunities for improvements in service delivery, value for money, and other efficiencies within the relevant areas of responsibility and to use performance indicators effectively as appropriate. e) To build effective teams, develop motivation and commitment and maintain sound employee relations and morale as relevant, in accordance with good employment practice and relevant legislation. f) To communicate and liaise effectively with employees, managers, customers, elected representatives, and other stakeholders in relation to operational matters. g) To research, analyse, and communicate information on specific issues and policies as appropriate, including compiling, preparing, and presenting reports, presentations, correspondence, etc. h) To represent the Council on committees and at meetings and to report on progress in their respective sections or department as required. i) To provide support and administrative assistance in the delivery of projects as required. j) To communicate, implement, and manage change management initiatives within the relevant area of responsibility. k) To develop and maintain productive working relationships with internal and external stakeholders, in accordance with policy and to ensure the agreements to co-ordinate work programmes are implemented. l) To deputise for the senior officer/line manager as required. m) To implement the systems necessary and co-ordinate the resources to support the service. This includes systems to manage finance and budgets and ensure value for money, to provide information on the pattern of demand and activity to schedule work programmes, preparation of budgets, and maximising funding opportunities where appropriate. n) To ensure that department or section operations are in compliance with all Council policies, procedures, practices, and standards and in compliance with the principles of good governance, legislative requirements, and Department of Housing, Local Government and Heritage circulars and guidance. o) To participate in corporate management activities and responsibilities appropriate to the grade. p) To comply with Health and Safety legislative requirements, policies, and procedures and safe systems of work. q) To deliver change programmes aligned to organisational objectives. r) To undertake any other such duties of a similar level and responsibilities as may be required from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council. SELECTION PROCESS • Posts of Administrative Officer will be filled from this publicly advertised competition. Selection shall be by means of a competition conducted by or on behalf of Dublin City Council. • Candidates should note that the information provided by them in their application form and assessment questions will form the basis on which eligibility and shortlisting is conducted. • Dublin City Council reserves the right to undertake eligibility and/or shortlist candidates in the manner it deems most appropriate. • A candidate whose name is on a panel and who satisfies the Council that they possess the qualifications declared for the post and that they are otherwise suitable for appointment may, within the life of the panel, subject to the appropriate Department of Housing, Local Government and Heritage sanction, be appointed as an appropriate vacancy arises. • The life of the panel shall be for a period of one year from the date of its formation. • Dublin City Council shall require any person to whom an appointment is offered to take up such appointment within a period of not more than one month, and if they fail to take up appointment within such period, or such longer period as the Council in its absolute discretion may determine, the Council shall not appoint them. PANEL FORMATION Panels may be formed on the basis of interviews to fill vacancies that may arise. Recruitment to Clerical Administrative Grades IV to VII will now be on the following basis: A. 50% confined to employees of the sector* B. 30% open C. 20% confined to employees of Dublin City Council *The sector includes all Local Authorities and Regional Assemblies (where applicable). Staff who are not existing employees of these local authorities or regional assemblies (where applicable) are not eligible to apply for competitions confined to the sector or to the local authorities (i.e. Dublin City Council). Panel A (Confined to the Local Authority Sector) will comprise successful applicants, in order of merit, from within the Local Authority Sector only, i.e. candidates serving in a Local Authority or Regional Assembly (where applicable). Panel B (Open Competition) will comprise all successful applicants in order of merit and may include candidates serving in a Local Authority, Regional Assembly, and external candidates. Panel C (Confined to Dublin City Council) will comprise successful applicants, in order of merit, from within Dublin City Council only. An employee of an individual local authority or regional assembly may be on all three panels (Panel A, B, C). An employee of the sector (all local authorities and the regional assemblies) may be on two of the three panels (Panel A, B). An applicant who is not employed in the sector may be on one panel (Panel B). The order of candidates placed on each of the three panels is determined by where they were placed on the overall order of merit. SHORTLISTING Dublin City Council reserves the right to shortlist candidates, in the manner it deems most appropriate, to proceed to the interview stage of the competition. Shortlisting will be on the basis of information supplied on the application form, in conjunction with the examples given to the assessment questions. It is therefore in your own interest to provide a detailed and accurate account of your qualifications and experience on the application form. The shortlisting process will provide for the assessment of each applicant’s application form against predetermined criteria that reflect the skills and depth of experience considered to be essential for a position at this level. INTERVIEW Selection, from shortlisted candidates, shall be by means of a competition based on an interview conducted by Dublin City Council. The interview will be competency-based, and marks will be awarded under the following skill sets identified for the position of Administrative Officer: • Management and Change • Delivering Results • Performance through People • Personal Effectiveness • Local Authority Knowledge and Experience Please see page 10 of the Candidate Information Booklet for more details. SALARY The salary scale for the position of Administrative Officer is: €60,011; €61,480; €63,194; €64,914; €66,634; €68,170; €69,745; €71,269; €72,790 (Maximum); €75,395 (1st LSI) (after 3 years’ satisfactory service on the Maximum); €78,015 (2nd LSI) (after 3 years’ satisfactory service on the 1st LSI). Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving public service employee on or after 1st January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. Under the Public Service Stability Agreement 2013, the working hours for newly appointed/promoted staff are 35 hours per week. All applicants must refer to the Additional Candidate Information Booklet which can be found at https://careers.dublincity.ie for additional relevant information pertaining to the salary scale and the recruitment process. PARTICULARS OF POSITION (a) The post is permanent, whole time, and pensionable. (b) Dublin City Council reserves the right to, at any time, assign an employee to any Department now or in the future. (c) A period of one year’s probation applies where a person is permanently appointed to Dublin City Council. CITIZENSHIP Candidates must, by the date of application, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway, or b) A citizen of the United Kingdom (UK), or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons, or d) A non-EEA citizen who is a spouse or child of an EEA, UK, or Swiss citizen and has a Stamp 4 visa, or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa, or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA Member State or the UK or Switzerland and has a Stamp 4 visa. Dublin City Council welcomes all nationalities and ethnic backgrounds to join its diverse workforce and reserves the sole discretion to vary the above requirements from time to time subject to business needs and staffing requirements.
