Customer Services Administrator

School Swimming Instructor

​​​​​​​ ​​​​​​​PLEASE NOTE: ​​​​​​​​​​​​​​​​​​​​​Only application forms containing all the information which has been sought will be considered. The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form, however Desirable Criteria may be used. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. A reserve list may be established in order to fill future permanent and temporary posts that may arise for another similar vacancy within the following 18 months. Should a similar post become available within this time period, the post may be offered to those candidates on the reserve list, in order of merit, without the requirement for a further interview. The post may be offered on a full-time, part-time, permanent, temporary or fixed-term basis.

HR Advisor

PURPOSE OF THE JOB The postholder will play a key role in delivering a high-quality, efficient and legally compliant recruitment and resourcing service across the College by supporting the Senior HR Advisor in the planning, coordination and delivery of all aspects of recruitment and selection. The role will act as the main operational lead for recruitment activity, providing professional HR advice and guidance to managers, and contributing to workforce planning and continuous improvement of resourcing processes. The postholder will ensure that all responsibilities are carried out in a timely and effective manner and that general confidentiality is maintained in all areas relating to the work of the College. MAIN DUTIES AND RESPONSIBILITIES 1. Resourcing and Recruitment 1.1 Support the Senior HR Advisor in delivering the annual Resourcing Plan, ensuring timely and effective recruitment to teaching, support and management posts. 1.2 Act as the primary point of contact for managers on recruitment and selection matters, providing advice on role design, job descriptions, job evaluation, advertising strategies and selection methods. 1.3 Coordinate end-to-end recruitment processes, including vacancy approval, advertising, shortlisting, interviews, pre-employment checks and issuing offers of employment. 1.4 Ensure all recruitment activity complies with relevant employment legislation, equality legislation, safeguarding requirements and College policies and procedures. 1.5 Prepare and review recruitment documentation, including job descriptions, person specifications, adverts, interview packs and appointment papers. 1.6 Support the administration and governance of selection panels, providing advice on best practice and fair selection. 1.7 Provide accurate, consistent and timely HR advice on recruitment-related queries, including fixed-term contracts, casual appointments and redeployment where applicable. 1.8 Support senior HR colleagues with complex or high-volume recruitment exercises. 1.9 Support safer recruitment practices, including appropriate vetting, access checks and record keeping. 2. Human Resources Responsibilities 2.1 Provide specialist advice, knowledge and support to managers in relation to the effective application of HR policies, procedures, terms and conditions, local Trade Union agreements and employment law. 2.2 Provide advice and guidance on the effective implementation of current terms and conditions of employment, including any variations to contracts, and ensure that these are implemented in accordance with legal requirements and best practice. 2.3 Co-ordinate information for salaries and payroll in an accurate, timely and effective manner. 2.4 Provide advice, guidance and implement Human Resource processes such as the application of Incremental Credit, Threshold, Associate Lecturer status and Job Evaluation. 2.5 Co-ordinate Access NI processes within the College for staff. 2.6 Work in partnership with managers to identify organisational and workforce development priorities. Contribute to the annual training needs analysis review for the College and work with the team to deliver development activities as appropriate. Deliver training as required. 2.7 Contribute to and support Employee Engagement initiatives across the College. 2.8 Support the Senior HR Advisor regarding employee relations concerns and provide advice and guidance in relation to discipline, grievance, dignity and respect at work and other employee related matters. Participate in grievance and disciplinary meetings as required. Support investigation processes as required. 2.9 Support consultation and engagement arrangements with Trade Unions, including attendance and minute taking at Trade Union meetings as required. 2.10 Monitor and review the effectiveness of College-wide policies, procedures and practices and provide recommendations for change. Update policy review timetable and schedule reviews as required. 2.11 Facilitate and contribute to the development and review of HR policies, procedures and practices in accordance with legal and best practice guidance. 2.12 Proactively engage with line managers to improve the operational performance of their departments or service areas. Support managers to ensure agreed plans are actioned in relation to probationary review, staff development and performance management, including appraisal. 3. Management Responsibilities 3.1 Co-ordinate, develop and ensure all HR systems are maintained and up to date, including Jane systems and GetGot. 3.2 Compile, collate and produce reports and statistics as required by the Head of Human Resources, management committees and external agencies, including reporting on key performance indicators. 3.3 Work as part of a team to ensure co-ordination and consistency of advice and practices between all HR processes through regular liaison and exchange of ideas and best practice. 3.4 At all times, ensure that legislation and statutory requirements are adhered to. 3.5 Attend and represent the Head of Human Resources at events and meetings as required. 4. General 4.1 Comply with and actively promote College policies and procedures on all aspects of equality. 4.2 Ensure full compliance with Health and Safety requirements and legislation in accordance with College policies and procedures. 4.3 Ensure full compliance with the College’s quality assurance systems and procedures in accordance with College policies and procedures. 4.4 Undertake any other duties as required by the College’s Principal and Chief Executive or persons carrying his delegated authority. The list of duties is not exhaustive. The postholder will be expected to undertake other relevant duties in order to meet any changing operational requirements. TERMS AND CONDITIONS Terms and conditions of employment are those as laid down by the Non-Teaching Negotiating Committee for Further Education in Northern Ireland and will include locally agreed terms and conditions. Salary Scale Band 6 Scale Column Point 27, £38,220 to Point 30, £40,777 per annum. New appointments will normally be placed on the first point of the scale. Hours of Work The hours of work will not normally be less than 36 per week. The hours of duty, which may be on any of the College sites, will be such as laid down to meet the needs of the College and may include periods of duty after, as well as before, 5.00 pm on any Monday to Friday. Annual Leave Entitlement Entitlement to annual leave is 24 days in a full holiday year in addition to 12 public and extra statutory holidays. Entitlement to leave in the first year of employment is pro rata to the number of months completed. Pension Scheme There is an Occupational Pension Scheme relating to employment with the College. Further details will be provided on appointment. Other Employment No other employment should be entered into during the period of employment with the North West Regional College. No employment by or in the service of another person or body should be undertaken except with express approval of the Principal and Chief Executive. Each aspect of the criteria indicated below should be addressed in full on your application form on the Shortlisting Tabs. Your application will be shortlisted solely on the basis of the information provided by you in this section of the form. Failure to provide sufficient details will result in you not being shortlisted. ESSENTIAL CRITERIA Applicants must, at the closing date for receipt of application forms: Criteria 1 Have at least a Level 5 qualification in a relevant subject such as Human Resources, Business Studies or Leadership and Management. Criteria 2 Demonstrate on the application form, by providing personal and specific examples, at least 2 years experience in the following areas: • Providing advice and information to line managers on the recruitment process • Experience of the end-to-end recruitment process • Experience of drafting and reviewing job descriptions and specifications, advertising posts and shortlisting • Experience of advising managers on the selection process Applicants should note that the above criteria are the minimum requirements only and may be enhanced at the discretion of the shortlisting panel. DESIRABLE CRITERIA Criteria 3 Be a full, current professional member of the Chartered Institute of Personnel and Development (CIPD), i.e. Associate, Chartered or Fellow. The qualifications referred to above must be recognised and approved by the Department for the Economy (DfE). Applicants with a disability who meet all the essential criteria for the post will automatically be offered an interview.

Food Safety And Quality Placement, Contract Year

Genesis Bakery has been crafting high-quality, artisanal baked goods since 1968. With an annual turnover exceeding £20 million and a team of over 200 employees, our products are available in more than 500 stores across Northern Ireland. We also supply a wide range of breads and cakes to some of the UK’s most prestigious retailers. Are you passionate about quality and keen to make a real impact in a fast-paced food production environment? We’re looking for a detail-driven and proactive individual to join our team, where every day brings variety and purpose. From conducting floor audits and calibration checks to coordinating taste panels and supporting product development, this role is at the heart of ensuring our bakery products meet the highest standards. If you thrive on organisation, collaboration, and continuous improvement, we’d love to hear from you! ​​​​​​​Essential Criteria:​​​​​​​ ​​​​​​​How To Apply To apply for this role, please complete the application form or email HR@genesisbakery.co.uk to submit your CV or request additional information Please see the attached job description and person specification for additional information. Closing date for all applications: 9th April 2026 at 5.00pm. Genesis is an Equal Opportunities Employer.

Technician, Hairdressing & Beauty Therapy

The College is seeking applications for a Technician - Hairdressing & Beauty Therapy to be based in our Strand Road campus working 26.5 hours per week in a fixed-term position until May 2028. The postholder will provide a comprehensive and high standard of technical support to staff and students within all curriculum areas. The postholder will support the efficient and effective delivery of curriculum and provide a high-quality service. CONTRACT INFORMATION DISABILITY CONFIDENT EMPLOYER The College welcomes applications from applicants with a disability. Applicants with a disability are encouraged to visit the College website at https://www.accessable.co.uk/ which provides accessibility information on College facilities. SAFEGUARDING & EQUAL OPPORTUNITIES The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Under the provision of the Safeguarding Vulnerable Groups (NI) Order 2007 this post is deemed to be a regulated position and a check will be carried out against the Barred List for Children. The College is committed to equal opportunities and to selection on merit. It therefore welcomes applications from all sections of society in particular applicants from the Protestant Community. RESERVE LIST There is a possibility that a reserve list will be retained if more applicants are deemed suitable than posts exist. In the event the successful candidate fails to take up the post or if the post is vacated within 12 months of the appointment date, or if another vacancy arises within 12 months the post may be offered to the next person on the reserve list.

Administrator

PURPOSE OF THE JOB: To provide administrative support to the provision of Community Education and liaise with community partners regarding service provision. Main Duties & Responsibilities Prepare schedule of visits and regularly visit outcentres and manage the enrolment process in outcentres. Monitor enrolments in outcentres and carry out evaluations of programmes outcomes. Visit outcentres to promote the Faculty’s programme as and when required. Consult with community partners on local needs and curriculum content. Establish and maintain a database of all community partners. Establish and maintain good working links with community partners and develop linkages between community partners and employers. Liaise with community partners to identify and develop a curriculum and delivery method to target difficult to reach and marginalised groups. Maintain and develop the Faculty’s web link, Community Prospectus and all associated marketing resources. Prepare marketing materials and contribute to the Faculty’s marketing strategy. Ensure the accurate provision of data as required by the Head of Faculty and Senior Management Team. Develop administrative systems to ensure the efficient and effective operation of the community education function. Make effective use of MIS to monitor statistical targets and provide accurate information as required for MIS returns and financial reports. Provide accurate and timely information on timetabling to assist the Head of Faculty in adhering to College policies. Attend Faculty meetings. Undertake staff development activities as required. Work with other Community Education Development Officers to co-ordinate the Community Education function as required by the Head of Faculty. General Comply with and actively promote College policies and procedures on all aspects of equality. Ensure full compliance with Health & Safety requirements and legislation in accordance with College policies and procedures. Ensure full compliance with the College’s quality assurance systems and procedures in accordance with College policies and procedures. Undertake any other duties as required by the College’s Principal & Chief Executive or persons carrying his delegated authority. The list of duties is not exhaustive. The postholder will be expected to undertake other relevant duties in order to meet any changing operational requirements. TERMS & CONDITIONS Terms and conditions of employment are those as laid down by the Non-Teaching Negotiating Committee for Further Education in Northern Ireland and will include locally agreed terms and conditions. Salary Scale Band 4 Scale Column Point 8, £26,824 to Point 18, £31,537 per annum. New appointments will normally be placed on the first point of the scale. Hours of Work The hours of work will not normally be less than 36 per week. The hours of duty which may be on any of the College sites will be such as laid down to meet the needs of the College and may include periods of duty after, as well as before 5.00 pm on any Monday to Friday. Annual Leave Entitlement Entitlement to annual leave is 23 days in a full holiday year in addition to 12 public and extra statutory holidays. Entitlement to leave in the first year of employment is pro-rata to the number of months completed. Pension Scheme There is an Occupational Pension Scheme relating to employment with the College. Further details will be provided on appointment. Other Employment No other employment should be entered into during the period of employment with the North West Regional College. No employment by or in the service of another person or body should be undertaken except with express approval of the Principal & Chief Executive. POLICIES All staff have an obligation to comply with the statutory duties relating to Section 75 of the Northern Ireland Act 1998 and will be required to contribute to the implementation of the College’s Equality Scheme drawn up in accordance with this legislation. The North West Regional College as a public authority is committed to the promotion of Equality of Opportunity in accordance with the Northern Ireland Act 1998 Section 75. The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Smoking is only permitted in designated areas in which smoking bins are located. This document can be made available in a range of formats, please contact HR Services with your requirements. ESSENTIAL CRITERIA Applicants must, at the closing date for receipt of application forms: Criteria 1 Have at least a Level 4 qualification in any discipline. Criteria 2 Demonstrate on the application form, by providing personal and specific examples, at least 2 years employment experience providing administrative support in an administrative role including experience engaging with stakeholders. Criteria 3 Have a current driving licence and access to a car. Applicants with a disability (as defined in the Disability Discrimination Act 1995) who have been prevented from obtaining a driving licence due to their disability are eligible to apply. Applicants should note that the above criteria are the minimum requirements only and may be enhanced at the discretion of the shortlisting panel. DESIRABLE CRITERIA Criteria 4 Demonstrate on the application form, by providing personal and specific examples, experience of writing financial bids. The qualifications referred to above must be recognised and approved by DfE. Applicants with a disability who meet all the essential criteria for the post will automatically be offered an interview.