Jobs in Derry
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Mystery Shoppers - Required Nationwide! Looking to earn an extra income? Would you like to earn cash while you shop? Customer Perceptions are recruiting Mystery Shoppers across Ireland. Flexible working hours are available to suit your needs. All you need is:✅ Good observational skills ✅ The ability to recognise outstanding customer service ✅ A strong grasp of written and spoken English Click Apply Now to submit your application today! Don't have a current CV? No worries - Just click Apply Now and upload your letter of introduction through the cv section OR Click HERE to view the JobAlert.ie CV templates section and build your CV today! 🛑 IF YOU DO NOT RECEIVE A RESPONSE WITHIN 4 WORKING DAYS OF SUBMITTING YOUR APPLICATION PLEASE DOUBLE-CHECK YOUR SPAM OR JUNK FOLDER 🛑
Assistant Sports & Recreation Development Officer
The Post holder will assist the Sports and Recreation Development Officer with the promotion, development, and administration duties associated with sport and recreational activities throughout the Borough of Ards and North Down, in partnership with NCLT/Serco. They will coordinate activities that promote increased participation, promote the excellence of Sport in the Borough and assist individuals, clubs, coaches, officials and governing bodies to create the opportunities for improvement and development along recognised sporting pathways. They will assist in the organisation, delivery and promotion of sporting events in the Borough. Please note
Administrative Officer
The College is seeking applications for a part-time Administrative Officer based in our Limavady campus for a 3 month fixed-term position working 18 hours per week. The working pattern of this post will be Monday and Tuesday 8:30am-5:00pm, Wednesday 9:00am-12:00pm. The postholder will assist with the efficient running of the section and will work as part of a team. Interviews for the post are anticipated to take place the week commencing 28 July 2025. CONTRACT INFORMATION DISABILITY CONFIDENT EMPLOYER The College welcomes applications from applicants with a disability. Applicants with a disability are encouraged to visit the College website at https://www.accessable.co.uk/ which provides accessibility information on College facilities. SAFEGUARDING & EQUAL OPPORTUNITIES The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The College is committed to equal opportunities and to selection on merit. It therefore welcomes applications from all sections of society in particular applicants from the Protestant Community. RESERVE LIST There is a possibility that a reserve list will be retained if more applicants are deemed suitable than posts exist. In the event the successful candidate fails to take up the post or if the post is vacated within 12 months of the appointment date, or if another vacancy arises within 12 months the post may be offered to the next person on the reserve list.
Casual Retail Stock Taker
**Casual Retail Stock Taker Required** Promotional Opportunities within 3 Months for the right candidate! {Promotion Categories Include: Count Manager/ Team Leader / Carder} Please note this is a casual role and so hours may not always be available. Location of our Jobsites are nationwide so having a car is essential. Please only apply if you are a driver with your own vehicle or you can car share with another RAS employee. Access to wages weekly *Paid Mileage & Expenses Holiday Pay *Training Provided The Company. Who is RAS? We are a leading provider of retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK and Ireland, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Stock Counters to add to our already successful team. This a casual role which means you can control the days you work Employment will be carried out on different retail customer sites and stores and travel will vary on a shift-by-shift basis. You must be able to drive to and from the job sites. You will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment such as ladders or steps may have to be used on occasion to reach high stock. Promotion Opportunities will be available within the first 3 months for the right candidate!!!! Key Skills/ Experience Required Due to the nature of our work, you must be able to work unsociable hours including early mornings and throughout the night when required. As a result, we can only accept applicants 18 years and over. You must have a 'can do' attitude and be able to work long shifts when required on large counts. With our innovative business, the technology changes and progresses and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. A good understanding of the English language is essential. The Package/ Benefits €14.35 per hour plus holiday pay. Access to Wagestream, this is a new system which enables colleagues to track, save and access up to 50% of their wages prior to pay day. Wagestream also offers financial advice, contributing to the financial wellbeing of RAS colleagues. Millage and expenses are paid Progression Opportunities If you think you are suitable for this position and you want to find out more, please apply today! sheena.lavin@retailassetsolutions.com
Relief Social Care Worker
Salary: €225 for 15-hour shift - €367.50 for 24.5-hour shift Overview As a Social Care Worker, you will support and care for young people referred to the house. Your responsibilities will include contributing to the assessment of their needs and implementing aspects of Placement, Behaviour Support (BSP), and Individual Crisis Management (ICMP) Plans to help meet these needs. Using the Odyssey Model of Care, you will teach new skills to young people and manage challenging behaviour. Additionally, you will connect them with local resources, network with local providers, and liaise with parents/carers and referral agencies. This role requires working evening, weekend, and residential shifts. Main Duties and Responsibilities Assessment and Planning: Contribute to the development and implementation of Behaviour Support Plans (BSP), Individual Crisis Management Plans (ICMP), and Placement Plans in line with Care Plans for children and young people. Educational Support: Teach young people not engaged in external schooling through 1:1 and group sessions, following their individual educational plans. Assist young people attending school with homework, assignments, and other academic requirements. Care Provision: Participate in residential care activities designed to meet assessed needs as outlined in the young person’s Care and Placement Plans. Provide care according to the BSP, Daily Plans, and ICMP developed for each young person. Documentation and Communication: Document the progress of the young person using Odyssey Social Care’s systems. Liaise with supervisors, consultants, professionals, parents/carers, and referral agents as required. Quality Assurance: Ensure that each young person, and where appropriate, their parents/carers, receive the agreed quality and quantity of inputs. Assist in evaluating the services provided by the house and addressing complaints and compliments from children, parents/carers, and other stakeholders. Training and Development: Attend mandatory company training sessions and participate in training as defined by your individual training plan. Contribute to the induction and ongoing training of relief workers, trainees, support staff, and new staff members. Team Participation: Attend team meetings and contribute to the formation and implementation of Odyssey Social Care’s policies and strategic plans. Be proactive in fostering team cohesion, building a positive atmosphere, and contributing to team-building exercises that enhance team confidence and morale. Health and Safety: Implement the Health and Safety Policy and associated Risk Assessment processes for the young people in the house and for the environment both inside and outside the house. Leadership: Support relief staff and trainees working in the house. In the absence of a Social Care Leader, undertake the duties and responsibilities of the Leader. Administrative Duties: Perform all necessary administrative functions for the smooth running of the team. Ensure that all files and client recordings are completed daily during your shift. Manage and reconcile petty cash, ensuring financial systems are adhered to. Household Responsibilities: Participate in household tasks such as cooking, cleaning (including the house, grounds, and vehicles), and performing basic repairs as required. Confidentiality and Ethics: Maintain confidentiality regarding the children in care, staffing matters, financial matters, and any other internal company issues. Uphold the company’s well-being, prioritizing it over personal, financial, or other gains. Whistleblowing: Encourage and utilize the whistleblowing policy when necessary. Additional Duties: Perform any other duties within your competence as required from time to time. About the Role Essential Qualifications, Knowledge, and Skills Educational Requirements: A minimum Level 7 qualification in Social Care or a relevant and related field that meets the criteria to be registered as a Social Care Worker with CORU. Relevant alternative qualifications include: Level 8 in Psychology Level 7 in Child and Adolescent Psychotherapy, Counselling/Psychotherapy, Addiction Counselling, Youth and Community Work, Social Sciences/Social Studies, Family Support, Disability Studies, Applied Behavioural Analysis, Early Years Care (for U12 centres), BA Applied Policing, Higher Certificate in Custodial Care, Teaching, and Nursing. Other Requirements: A full, clean manual driving license is valid in Ireland. Excellent written and verbal communication skills. Knowledge of effective teamwork. Familiarity with the Irish National Standards in Children’s Residential Centers. Experience working with teenagers exhibiting challenging behaviour. What You Will Need Required Criteria: A minimum Level 7 qualification in Social Care or a relevant and related field. A full, clean manual driving license valid in Ireland. Experience working with teenagers exhibiting challenging behavior. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Lecturers Register
PART-TIME LECTURING AT NWRC The College is currently seeking applications from interested individuals to join a Part-time Lecturers' Register to assess student needs, plan and prepare teaching and learning programmes for groups and individuals and manage the learning process within the classes you are assigned. If you are successful at interview, you will be placed on a panel and contacted if and when work becomes available. There is no guarantee of work however if work becomes available the hours of work will vary based on the demands of the College. The College are seeking applications for the following curriculum areas in several funded projects: CONTRACT INFORMATION Payment will be based on the hours worked at the rates of pay indicated below. Successful candidates may be required to work at any of the College's Campuses. Rates of Pay are based on the level of course taught, ie courses above National Certificate - £40.53; courses above the level of GCSE - £34.72; courses at GCSE or lower - £25.68. DISABILITY CONFIDENT EMPLOYER The College welcomes applications from applicants with a disability. Applicants with a disability are encouraged to visit the College website at https://www.accessable.co.uk/ which provides accessibility information on College facilities. SAFEGUARDING & EQUAL OPPORTUNITIES The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Under the provision of the Safeguarding Vulnerable Groups (NI) Order 2007 this post is deemed to be a regulated position and a check will be carried out against the Barred List for Children. The College is committed to equal opportunities and to selection on merit. It therefore welcomes applications from all sections of society in particular applicants from the Protestant Community.
Domiciliary Careworker
To provide personal and domestic care to people living in their own homes, who due to a temporary or longer term disability, may not be able to manage their own care. Job Opportunity Derry/Londonderry Domiciliary Care Workers – Morning Runs (7am-2pm), Tea Runs (2pm-7pm) & Bed Runs (7-11pm) available. Ref: W/DCW/D/2178 £12.36 per hour (plus Mileage) Part-time (12hr/20 hour) & Full-time contracts available Requirements: Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 31st July 2025 at 12pm We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Domiciliary Careworker
To provide personal and domestic care to people living in their own homes, who due to a temporary or longer term disability, may not be able to manage their own care. Job Opportunity Limavady/Dungiven Domiciliary Care Workers – Morning Runs (7am-2pm), & Bed Runs (7-11pm) available. Ref: W/DCW/L/2158 £12.36 per hour (plus mileage) Part-time (12 hour & 20 hour) contracts available. Requirements: Interested? A full job description and details of how to apply can be found at: https://bryson.getgotjobs.co.uk/home Or call us on: 028 7132 1989 Closing date: 31st July 2025 at 12pm We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Lecturers Register
Job summary Part-time Lecturering at NWRC The College is currently seeking applications from interested individuals to join a Part-time Lecturers' Register to assess student needs, plan and prepare teaching and learning programmes for groups and individuals and manage the learning process within the classes you are assigned.If you are successful at interview, you will be placed on a panel and contacted if and when work becomes available. There is no guarantee of work however if work becomes available the hours of work will vary based on the demands of the College. Contract Information Payment will be based on the hours worked at the rates of pay indicated below. Successful candidates may be required to work at any of the College's Campuses.Rates of Pay are based on the level of course taught, ie courses above National Certificate - £40.53; courses above the level of GCSE - £34.72; courses at GCSE or lower - £25.68. PURPOSE OF THE JOB: Assess student needs, plan and prepare teaching and learning programmes for groups and individuals and manage the learning process within the classes you are assigned. The postholder will be required to: 1. Carry out teaching duties for the appropriate subject in either the vocational or non-vocational areas; 2. Provide learners with support, develop and use a range of teaching and learning techniques and assess learning outcomes; 3. Be responsible for marking the class register(s) for their class(es). (Each register and all records of work must be completed in every respect and returned to the College). Such records must be kept up-to-date throughout the session and be available at every class meeting for inspection; 4. Set and mark appropriate assessments and keep a record of class marks awarded. (All work must be in accordance with the syllabus/course specification laid down for the class and available from the lecturers’ Line Manager, under whose reasonable instructions a lecturer is to work at all times); 5. Draw up a scheme of work for the class at the beginning of the session and submit a copy to the Line Manager for approval; 6. Record in the appropriate place in the class register, or on a sheet provided for the purpose, a synopsis of the work completed at each class meeting; 7. Attend an induction session so as to make themself familiar with the regulations of the College as set out in the prospectus or other set regulations and to see that all such requirements are carried out; 8. From time to time, perform duties which are ancillary to the teaching function, e.g. attendance at meetings; 9. Comply with and actively promote College policies and procedures on all aspects of equality; 10. Ensure full compliance with Health and Safety requirements and legislation in accordance with College policies and procedures; 11. Ensure full compliance with the College’s quality assurance systems and procedures in accordance with College policies and procedures; 12. Carry out any other duties as are defined and assigned by the Principal and Chief Executive, Director and Head of Faculty or person duly carrying delegated authority from them. TERMS AND CONDITIONS Equality All staff have an obligation to comply with the statutory duties relating to Section 75 of the Northern Ireland Act 1998 and will be required to contribute to the implementation of the College’s Equality Scheme drawn up in accordance with this legislation. Pension Scheme There is an Occupational Pension Scheme relating to employment with the College. Further details will be provided on appointment POLICIES The North West Regional College as a public authority is committed to the promotion of Equality of Opportunity in accordance with the Northern Ireland Act 1998 Section 75. The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Under the provision of the Safeguarding Vulnerable Groups (NI) Order 2007 this post is deemed to be a regulated position and a check will be carried out against the Barred List for Children. Smoking is only permitted in designated areas in which smoking bins are located. This document can be made available in a range of formats, please contact HR Services with your requirement. ESSENTIAL CRITERIA The Essential Criteria for each curriculum area in the Part-time Lecturers Register can be found in Appendix 1 of this document. Each aspect of the Essential Criteria indicated in Appendix 1 should be addressed in full on your application form on the Shortlisting Tabs. Your application will be shortlisted solely on the basis of the information provided by you in this section of the form. Failure to provide sufficient details will result in you not being shortlisted. If you are successful you will be required to provide evidence of the qualifications listed in the Shortlisting Criteria Tab(s) e.g. certificates. Therefore please ensure the information claimed e.g. grades and level of qualification, is consistent with what is on your certificate. DESIRABLE CRITERIA The Desirable Criteria for the Part-time Lecturers Register is as follows: • Have GCSE English (Grade A*-C) or Essential Skills Level 2 (or higher) in Communication and GCSE Maths (Grade A*-C) or Essential Skills Level 2 (or higher) in Numeracy, or NICATS Access Maths Modules, or any qualifications which are deemed to be equivalent • Have a Post Graduate Certificate in Education or equivalent qualification recognised for teaching in the Northern Ireland FE Sector or be currently registered with the General Teaching Council for Northern Ireland (GTCNI) Applicants should note that the Essential Criteria are the minimum requirements only and may be enhanced at the discretion of the shortlisting panel. Applicants with a disability who meet all the Essential Criteria for the post will automatically be offered an interview. If you are applying for Essential Skills (ICT), Essential Skills (Literacy), or Essential Skills (Numeracy) you will need to complete the Desirable Criteria as part of the application form. CURRICULUM AREA QUALIFICATIONS Barbering Level 3 qualification in the area of Barbering Beauty Therapy Level 5 qualification in the area of Hair and Beauty AND Level 3 qualification in the area of Beauty Therapy Ceramics/Pottery Level 5 qualification in the area of Ceramics/Pottery Computerised Accounts and Payroll Level 5 qualification in any discipline Construction and Automotive Trades Level 5 qualification in the area of Construction, Engineering or Automotive Skills OR Level 5 qualification in any discipline AND Level 3 qualification in the area of Construction, Engineering or Automotive Skills Counselling (Children and Young People) Level 4 qualification in the area of Counselling which contains at least 420 hours of therapeutic counselling AND Current membership of a professional association for counselling or psychotherapy Dental Nursing Level 3 qualification in the area of Dental Nursing OR Be currently registered as a Dental Nurse with the General Dental Council (GDC) or Irish Dental Council (IDC) Domestic Violence Level 5 qualification in Nursing or Social Work AND Level 3 qualification in Domestic Abuse Essential Skills (ICT) Essential Skills (Literacy) Essential Skills (Numeracy) University Degree in the relevant* area OR Level 5 qualification in the relevant* area AND GCSE English (Grade A*-C) or Essential Skills Level 2 (or higher) in Communication AND GCSE Maths (Grade A*-C) or Essential Skills Level 2 (or higher) in Numeracy, or NICATS Access Maths Modules, or any qualifications which are deemed to be equivalent AND Post Graduate Certificate in Education or equivalent qualification recognised for teaching in the Northern Ireland FE Sector OR Be currently registered with the General Teaching Council for Northern Ireland (GTCNI) *relevant defined as recognised and accepted by the Department for the Economy (DfE) for teaching in the Northern Ireland FE Sector of which contains the subject area of ICT, English or Mathematics (depending on relevant curriculum area) Fine Art Level 5 qualification in the area of Fine Art Green Technology Level 5 qualification in the area of Construction Due to demand in this area the College will also consider applicants with only a relevant Level 3 qualification Hairdressing Level 5 qualification in the area of Hair and Beauty AND Level 3 qualification in the area of Hairdressing Health and Social Care Level 5 qualification in the area of Nursing or Social Work AND Be currently registered with a professional body, e.g. NISCC, NMC, HCPC, etc Hospitality and Catering Level 5 qualification in the area of Hospitality and Catering Housing Level 5 qualification in any discipline DELIVERING AT PACE Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. For all staff, it’s about working to agreed goals and activities and dealing with challenges in a responsive and constructive way. For leaders, it is about building a performance culture where staff are given the space, authority and support to deliver outcomes. It’s also about keeping a firm focus on priorities and addressing performance issues resolutely, fairly and promptly. People who are effective are likely to… • Create regular reviews of what and who is required to make a project/activity successful and make ongoing improvements to ensure deadlines are met • Be interested and positive about what they and the team are trying to achieve • Take ownership of problem solving in their own area of responsibility • Remain positive and focused on achieving outcomes despite setbacks • Evaluate own and team performance against outcomes, make improvement suggestions and take corrective action when problems are identified • Set and achieve challenging goals and monitor quality LEADING AND COMMUNICATING At all levels, effectiveness in this area is about showing our pride and passion for public service, communicating purpose and direction with clarity, integrity and enthusiasm. It’s about championing difference and external experience, and supporting principles of fairness of opportunity for all. For leaders, it is about being visible, establishing a strong direction and persuasive future vision; managing and engaging with people in a straightforward, truthful, and candid way. People who are effective are likely to… • Display enthusiasm around goals and activities – adopting a positive approach when interacting with others • Listen to, understand, respect and accept the value of different views, ideas and ways of working • Express ideas effectively, both orally and in writing, and with sensitivity and respect for others • Confidently handle challenging conversations or interviews • Confront and deal promptly with inappropriate language or behaviours, including bullying, harassment or discrimination
Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
