Jobs in Down
Sort by: relevance | dateCustomer Support Administrator
Working hours: Monday to Thursday 0800 hrs – 1300 hrs Background Denman is a global leader in haircare manufacturing and distribution, specialising in hairbrushes and styling tools. For over 85 years we have helped stylists, barbers, and consumers to create styles that have transformed the industry. We are looking for a dynamic individual who will help us drive the business further. Due to continued growth, we are seeking a motivated and customer-focused Customer Support Administrator to join our Customer Service Team at our Bangor headquarters. About the Role The successful candidate will play a key role in delivering exceptional customer service to Denman’s global customer base. This includes supporting consumers, distributors, retailers and export clients by processing orders, answering queries and ensuring a consistently high level of service across all channels. Working closely with colleagues across the business, this role offers valuable exposure to both business-to-business (B2B) and direct-to-consumer (D2C) operations and would suit someone keen to develop their skills within an established international company. Duties & Responsibilities Provide customer support to B2B and D2C customers, including accurate and timely processing of sales orders Act as a primary point of contact for customer queries via phone, email and digital platforms, including social media Maintain and update customer and key account information across internal systems Process and report customer data from multiple digital sources, including internal systems, e-commerce platforms and retailer portals Monitor and respond to consumer feedback and reviews across websites and online marketplaces Liaise with internal departments to support efficient order fulfilment and issue resolution Provide general administrative and office support as required Key Skills & Attributes To succeed in this role, you will be able to demonstrate: Previous experience in a customer service or sales support role Strong attention to detail and a high level of accuracy Excellent written and verbal communication skills Good working knowledge of Microsoft Office, particularly Excel Strong organisational skills and the ability to manage multiple tasks A proactive, self-motivated approach with a willingness to learn Criteria A minimum of one year’s proven customer service experience. Strong IT capability, with advanced proficiency in Microsoft applications. A full, valid driving licence. Experience using Power BI or similar reporting tools Additional Information occasional weekend work may be required to support business needs Benefits Flexitime policy Full in-house training Reward Gateway discount scheme. Staff Discount Scheme Annual leave increasing in line with length of service. Electric Vehicle charging ports. Yearly allowance for Branded clothing merchandise. Secure, free onsite parking. Free Tea, coffee, milk and fruit provided.
Area Manager
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Area Manager to join our team looking after the Newry area. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Care Assistant
The Cedar Foundation is seeking to recruit the following staff member: Care Assistant – Ref: 26-085-CA-TL-WEB Job Role Care Assistant (Day) Location Twisel Lodge, 19A Church Ave, Holywood, BT18 9BJ Salary £13.45 per hour Hours Days - 36 hours per week – 3 x 12 hour shifts Flexibility is required to work within the rota system in order to meet the needs of the residents, the service and statutory regulation and availability to work evenings and weekends as required. If you are passionate about making a difference to the lives of others and caring for people who have a learning disability and associated complex needs we would love to meet you! The Service Twisel Lodge in Holywood Co. Down, is a residential home, registered with RQIA to provide services for 8 adults who have Learning Disabilities and associated complex needs. For most of our residents Twisel Lodge is their home however as part of the eight-person service, we also provide a ‘respite’ facility through which adults with learning disabilities can come and stay with us for a break. This service provides an opportunity for the main carers to get a break from caring duties and enables them to refresh and to be able to continue their caring role. The Role As part of the caring team, you will help create and maintain a caring and safe environment where the personal care and social needs of the residents are fulfilled. Benefits Please note – At present The Cedar Foundation does not offer sponsorship Essential Criteria A minimum of 6 months caring experience (paid employment or personal caring responsibilities). Effective verbal and written communication to include numeracy skills. Interest in working with people in a care environment. Awareness of the needs of people with learning and physical disabilities. Apply Online: https://cedar-foundation.getgotjobs.co.uk/home Closing Date: 12TH May 2026 at 10am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER #nijobs
Night Care Assistant
The Cedar Foundation is seeking to recruit the following staff member: Care Assistant – Ref: 26-086-NCA-TL-WEB Job Role Night Care Assistant Location Twisel Lodge, 19A Church Ave, Holywood, BT18 9BJ Salary £13.45 per hour Hours Nights - 24 hours per week – 2 x 12-hour shifts Flexibility is required to work within the rota system in order to meet the needs of the residents, the service and statutory regulation and availability to work evenings and weekends as required. If you are passionate about making a difference to the lives of others and caring for people who have a learning disability and associated complex needs we would love to meet you! The Service Twisel Lodge in Holywood Co. Down, is a residential home, registered with RQIA to provide services for 8 adults who have Learning Disabilities and associated complex needs. For most of our residents Twisel Lodge is their home however as part of the eight-person service, we also provide a ‘respite’ facility through which adults with learning disabilities can come and stay with us for a break. This service provides an opportunity for the main carers to get a break from caring duties and enables them to refresh and to be able to continue their caring role. The Role As part of the caring team, you will help create and maintain a caring and safe environment where the personal care and social needs of the residents are fulfilled. Benefits Please note – At present The Cedar Foundation does not offer sponsorship Essential Criteria A minimum of 6 months caring experience (paid employment or personal caring responsibilities). Effective verbal and written communication to include numeracy skills. Interest in working with people in a care environment. Awareness of the needs of people with learning and physical disabilities. Apply Online: https://cedar-foundation.getgotjobs.co.uk/home Closing Date: 12TH May 2026 at 10am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER #nijobs
Team Member
Costa Coffee requires a Part Time Team Member for our store in Bangot Springhill. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -
Independent Audit Committee Member
The Council is seeking to appoint an independent member to its Audit Committee. The independent member will contribute to the Committee’s role of providing independent assurance to Those Charged with Governance, on the adequacy of the risk management framework and the internal control environment. The Committee will review the Council’s governance, risk management and internal control frameworks, overseeing financial reporting and annual governance processes. It will also oversee Internal Audit and External Audit, helping to ensure efficient and effective assurance arrangements are in place. The independent member will attend evening meetings at least four times per year and play a key role by providing experience, knowledge and expertise to make a contribution to the Committee, bringing an objective perspective to help the Council provide the highest standard of corporate governance arrangements. Please note:
QA Visual Inspector
Job Overview The successful candidate will be involved in the performance of Acceptable Quality Level Inspections following the 100% inspection of injectable products ensuring that inhouse requirements, cGMP and legal regulations/standards are followed to ensure the quality, safety, and efficacy of the product. Main Activities/Tasks Contact: recruitment@norbrook.co.uk Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy, we would particularly like to welcome applicants from the Protestant Community.
Telemarketing Team Lead
Details of the role WE DO NOT DO ANY COLD CALLING. At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! The central responsibilities of this role are; Team Leadership - Ensure personal and team KPI’s are kept at the required levels at all times to ensure organisation KPI’s are achieved. Lead, mentor and develope team members by using all the people development tools provided and in accordance with our values Telemarketing - Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Telemarketing Team Lead to complete 80+ calls per day whilst ensuring that team ‘Call Quality’ is improved and then maintained through continuous call listening both live and recorded calls and provide developmental feedback to team members on a weekly basis. Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date. Brand Ambassado r - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years. The OTE for this position is circa 30K - 40K This role is based in our Contact Centre team in our Portadown Office in Craigavon. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you. Job Types: Permanent, Full-time Base Salary: £30,000 Additional pay: Work Location: In person
Project Engineer
Job Overview The Project Engineer will support the Engineering Projects team in the delivery of capital, upgrade, and process improvement projects within Norbrook Laboratories Ltd. You will ensure projects are delivered on time, within scope and budget, in compliance with GMP and regulatory standards, while providing technical support across all phases of project planning, design, installation, and commissioning. Main Activities/Tasks Benefits: Free life assurance Pension salary sacrifice scheme with 5% employer contribution Healthcare cash plan 32 days annual leave (increasing with length of service) Wedding leave Enhanced Maternity / Paternity Pay Company Sick Pay Subsidised Canteen Facilities FREE On-site parking Cycle to Work Scheme Tech Purchase Scheme Free Will-Writing Service Employee perks/discounts scheme Employee Assistance Programme (EAP) Employee well-being initiatives Employee recognition scheme Career development opportunities
Production Administrator
Job Overview Issuing of working documentation to Production Departments as and when required. Maintain a record of all documents issued and ensure only current copies are made available for each area through the maintenance of a secure and controlled filing system. Maintain Training Matrix and training files of personnel within Production Department. Main Activities and Tasks • Maintain a record of all documents issued and ensure only current copies are made available for each area through the maintenance of a secure and controlled filing system. • Issue and reconcile logbooks as Responsible Employee in line with Data Integrity guidelines and Good Documentation Practices and liaise with Manufacturing Supervisors regarding documentation quality and discrepancies. • Undertake role of SOP Custodian and act as the point of contact for the Data and Document Control Department to facilitate the issuing and reconciliation of the SOPs in Production Department. • Maintain a Training Matrix, training record files of personnel within Production Department and issue training documentation for completion. • Ensure records in received training sheets documents were entered in line with Good Manufacturing Practice, Good Documentation Practice and Data Integrity guidance. • File Stop For Excellence documents, memorandums and any other required documents in an organised and effective manner. • Archive GMP associated documentation in accordance with authorised procedures ensuring that all documentation is indexed and catalogued in an organised manner permitting efficient retrieval. • Provide comprehensive clerical and administrative support, either within the team unit or individually. • Co ordinate and implement office procedures, ensuring that the work area is maintained in a neat, tidy and organised state. • Issue keys to lockers in changing room to new production personnel. • Adhere to Company values. • Reporting through the Quality Assurance Department, you will have the responsibility to approve and control the issuing of working copy documents for the recording of data within the GMP environment. • Review of received GMP documents ensuring records were entered in line with Good Manufacturing Practice, Good Documentation Practice and Data Integrity guidance. • Convert existing Production Control Records to a new template layout as advised by Production Department. • Provide comprehensive support to training sessions conducted by Production Department, either within the team unit or individually. • Carry out any other duties as deemed necessary by Management. Essential Criteria • Educated to at least GCSE level with grade C or above in English and Maths or equivalent. • Have relevant experience within an Administration role, demonstrating the use of Microsoft packages e.g. Word and Excel. • Excellent communication skills. • Excellent organisational skills along with a proven ability to meet deadlines. Desirable Criteria • Previous Administration experience. • Previous Production Experience. • Willing to work a shift pattern. Duration: 12 months Fixed Term Contract Location: Newry Additional Information • Applicants should be able to provide proof that they have a right to work in the United Kingdom at the time of their application. Applicants who are unable to provide this proof will not be considered. • We regret that applications received after the closing date and time will not be accepted. • We are unable to sponsor or take over sponsorship of a Visa at this time. Benefits • Free Life Assurance • Company Pension salary sacrifice scheme • Healthcare cash plan • 32 days annual leave • Wedding Leave • Company Sick Pay • Company Maternity and Paternity • Paid bereavement leave • Cycle to Work Scheme • Tech Purchase Scheme • Employee Savings scheme • Employee well being initiatives • Employee Assistance Programme • On site free parking • Subsidised Canteen Facilities • Employee Perks scheme • Employee Recognition scheme • Career development opportunities
