Clerical Officer jobs in Dublin
Sort by: relevance | dateAdministration Officer
Role and Function of the Administration Support The Administration Officer plays a key role in AIIHPC providing full-time reception duties and administrative support to the Office Manager, CEO, and wider AIIHPC Team, as required. The post holder is the first point of contact with the Institute for the general public, member organisations, key stakeholders, suppliers, etc., as a representative of AIIHPC. The Administration Officer will use their own initiative to respond appropriately to queries and to filter enquiries as appropriate to the Office Manager or other team members. The Administration Officer will be required to conduct all assignments in a professional, courteous, and confidential manner. It is expected the post holder will plan and organise their own work and determine the priority of tasks. General Duties and Responsibilities Resignation The post holder must provide not less than one month’s written notice of resignation. Expenses All travel and work-related expenses will be reimbursed on a vouched basis in line with AIIHPC policies.
Executive Officer, Finance
About This Role Role Purpose We are seeking an Executive Officer, Finance to support our payroll process and general finance tasks. The postholder will engage with internal and external stakeholders following best practice, to enable efficient financial operations in the organisation. The Executive Officer, Finance will report to the Finance Operations Manager. About the Team/Division Finance and Procurement falls within Coimisiún na Meán's Corporate Services Division along with the areas of Governance, People and Organisational Development, Commission Secretariat, and International Affairs. The mission of the Corporate Services Division is to ensure that Coimisiún na Meán is an agile, well-run organisation, with motivated and capable staff. The division will ensure that Coimisiún na Meán operates to a high standard of corporate governance, effectively and in accordance with the Code of Practice on the Governance of State Bodies and our governing legislation. Key Responsibilities
Clerical Officer, Administrator For Academics Department
****Internal Competition Only***** Clerical Officer Grade IV - Administrator for Academics Department (Permanent/Part time) Application Closing Date: 22nd August 2025, 5:00PM Applications are invited for the above post from suitably qualified persons The Administrator will be responsible and accountable for the provision of efficient administrative support to the Academic Department including minute taking for committees and working groups, and secretarial / administrative support to the Prof of Healthcare Integration and Improvement UCD / NRH. The Administrator will liaise and communicate with the Academic Department, Prof of Healthcare Integration and Improvement UCD / NRH, UCD, Clinical Tutors and other departments as necessary. The candidate must, on the latest date for receiving completed application forms for the office, possess: Qualifications and Knowledge/Experience/Skills This is a permanent part-time vacancy with the Academics department. Salary for this post is aligned with Clerical Officer Grade IV pay-scale. Applicants for the above post should submit their Curriculum Vitae and letter of application via Rezoomo no later than 05pm on Friday, 22ndAugust 2025. Shortlisting will be carried out on the basis of the information supplied in your CV. The criteria for Shortlisting are based on the requirements of the post as outlined above. Failure to include information regarding these requirements may result in you not being called forward for the next stage of the selection process. We are an Equal Opportunities Employer and support a smoke-free workplace policy.
Assistant Staff Officer
Details of Service The National Screening Service (NSS) delivers four national population-based screening programmes – for cervical, breast and bowel screening and for detecting sight-threatening retinopathy in people with diabetes. These programmes aim to reduce morbidity and mortality in the population through early detection and treatment across the programmes. Screening programmes internationally and in Ireland are based on a call/re-call system where eligible and non-symptomatic populations are invited to take part and clinical services are provided for the further investigation and treatment of people identified as at risk of having or developing disease. BreastCheck is a government–funded programme that provides free mammograms to women on an area-by-area basis every two years. The aim of BreastCheck is to reduce the mortality and morbidity associated with Breast cancer by finding and treating the disease at an early stage. The benefits of a national population-based screening program are: It looks for risk markers of a disease in an apparently healthy population that is at risk of the disease. It targets people in a population at risk of the disease who believe themselves to be well (free from the disease that they are being screened for)—they are asymptomatic. It avoids unnecessary tests while detecting the presence of the disease as early as possible in its development, to improve the prognosis following diagnosis. It enables referral of abnormal or positive screening results for further investigation and treatment if necessary. Reporting Relationship The post holder will report to the Staff Officer, Grade V or other nominated manager. Purpose of the Post The Grade IV Assistant Staff Officer will be a key player in supporting the efficient day-to-day administration of the unit and ensure the highest level of service delivery for our service users. The position of Grade IV, Assistant Staff Officer, encompasses administrative responsibilities within the unit, to include high-volume incoming and outgoing calls, reception duties and sorting and distributing results letters and communication letters. The post holder may be expected to train across all Grade IV roles within the unit to ensure the delivery of comprehensive administrative support, while providing cross-cover when required. Principal Duties and Responsibilities Administration Working Week The standard working week applying to the post is to be confirmed at job offer stage. HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day/Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16, 2008, will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8 a.m. – 8 p.m. over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post will be confirmed at contract stage. Superannuation This is a pensionable position with the HSE. The successful candidate will be required to join the HSE Superannuation Scheme. Details of the scheme will be provided upon appointment. Please note that pension scheme membership will be notified within 1 month of commencement.
Practice Assurance And Service Monitoring Officer, Quality Regulation Directorate
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: • Child Protection and Welfare • Parenting, Family Support and Early Help Services • Alternative Care • Birth Information & Tracing and Adoption • Tusla Education Support Services (TESS) • Children’s Service Regulation • Counselling and Therapeutic Supports Further information is available on www.tusla.ie Post Specific Service: About Tusla’s Quality & Regulation Directorate Tusla’s Quality & Regulation Directorate is concerned with promoting continuous improvement and effective risk management in services for children and families. It delivers its functions though the following functions: Practice Assurance and Service Monitoring (PASM): The team are responsible for conducting quality reviews of Tulsa services independently of Tusla Operations. The team has a key role in supporting and enabling service improvement within Tusla. Performance Reporting and Information : the Performance Reporting and Information team collates analyses and reports on quality and risk data relevant to the child and services. It identifies trends and performance data to support accountability and transparency, inform policy development and legislative reform, to demonstrate where standards and targets are being met, and identify risk and support decision-making at all levels of the organisation. Quality Assurance and Monitoring: The team monitors and reports on service delivery against standards, regulations and legislative requirements, and seeks to ensure that service improvement activity takes place in response to reviews. The Team is also responsible for monitoring special emergency arrangements (SEAs) for children in care. Other functions within Tusla’s Quality Assurance Directorate: Children’s Services Regulation: Early Years’ Inspectorate: The Early Years’ Inspectorate is the independent statutory regulator of Early Years’ Services and is responsible for registering and inspecting pre-schools, playgroups, crèches, day care, school age care and similar services. Its role is to promote the quality, safety and appropriate care of children by robust regulation of the sector. Alternative Education Assessment : Children who are educated at home or who attend a non-recognised school (i.e. a school that is not funded by the Department of Educational and Skills) must be registered with Tusla by their parents/guardians. The registration process requires that an assessment or assessments be carried out to determine whether the child is receiving a certain minimum education and therefore can be placed on the statutory register of children educated outside of a recognised school. Children who are educated in an independent school setting can also be placed on the register where it is determined that the school is providing a minimum education to the pupils who are enrolled there. Alternative Care Regulation : The team monitors and reports on alternative care settings for children who cannot live with their families The service is responsible currently for the registration and inspection of non-statutory residential care settings for young people, as well as the monitoring and audit of non-statutory foster care providers. Child Safeguarding Statement Compliance Unit (CSSCU) The CSSCU has a national centralised function for the receipt and processing of referrals and notifications of failure to furnish Tusla with a copy of a relevant agency’s safeguarding statement made under Article 12(1) of the Children First Act 2015. The office is also responsible for appropriately supporting relevant agencies to achieve compliance under section 12 (1) – (5) of the legislation. Regulatory Practice Development The Regulatory Practice Development Team is responsible for a range of functions to provide support to Children’s Services Regulation. There are five distinct functions which are; management and analysis of data and business process design and re-design, implementation and maintenance of the Quality Management system across Children’s Services Regulation, co-ordination and delivery of Learning and Development, provision of expert advice and guidance on matters relating to children attending early years services and management of Children’s Services Regulation communications which includes the website and the publication of inspection reports. Service Experience, Governance and Risk Systems: Service Experience and Feedback Part 9 of the Child and Family Agency Act 2013 governs complaints procedures and reviews, complainants’ rights, referral to the Ombudsman, and annual report requirements. “Tell Us” is Tusla’s policy governing feedback and complaints. The team is responsible for managing Tell Us, including training other Tusla staff nationwide, collecting metrics, channelling complaints and feedback, and dealing with individual complaints. The team is also involved in encouraging participation of children and listening to the voice of the child in Tusla and Tusla-funded Risk and Incident Management: The team is responsible for the corporate risk register, and all aspects of risk and incident management systems within the Agency. The team aims to ensure Tusla is aware of the nature of its risks, their status and how they are being managed. Job Objectives Main Duties and Responsibilities PASM Team • Using an intelligence led and risk-based approach, carry out an annual schedule of audits and reviews of services in accordance with Tusla’s annual audit plan. • As a member of a national team, and through the line management structure, to provide expert evidence, analysis and advice to service managers and the Head of Practice Assurance and Performance Systems, in relation to adherence to standards and actions required to improve the quality of services. • To support the development and implementation of the Agency’s Quality Strategy supporting and enabling Service Improvement including advice in relation to annual review planning, self-assessment and quality improvement processes, and verification of HIQA compliance plans. • To provide support and assistance to other members of the quality assurance and monitoring service in the performance of quality reviews of services in accordance with the annual business plan, priorities of the Director of Quality Assurance and the Agency’s senior management team. • To undertake reviews relating to the verification of progress in relation to service improvement and HIQA action plans, particularly where significant risks have been identified and rapid improvement is required. • Conduct case reviews identifying areas of improvement, good practice and learning. • The post holder will be required to produce reports for the relevant services following a monitoring audit or review and request a quality improvement plan (QIP) in response to the findings. At agreed intervals, the PASM Officer is expected to satisfy themselves that the QIP is being implemented and bring any issues of concern to the service manager responsible. • Contribute to the production of national reports and provide additional expert analysis as requested. To include the following: o Quarterly review report and analysis findings o Annual report o National reviews of services o Monitoring of SEAs o National information requests o Summary and analysis of HIQA inspection reports relating to their assigned area of responsibility • The post holder is a Designated Officer under the provisions of the Protection for Persons Reporting Child Abuse Act, 1998. Other duties and responsibilities include To contribute to ongoing service improvement and the monitoring of risk through involvement in the following: • To identify particular areas of risk and vulnerability in the quality of service provision, as highlighted though the ongoing review of available intelligence and information, monitoring compliance with national standards, internal service reviews, HIQA inspection reports, National Review Panel and Ombudsman reports. • To ensure identified risks are escalated in accordance with the Quality Assurance Directorate’s Risk Escalation Policy. • To contribute to the identification of issues relating to the implementation of policy, further to the outcome of national reviews as requested by the Director of QA • To support the provision of information requests, data collection and performance management requirements. • To prepare reports, as requested, on all aspects of work relevant to Quality Assurance. • To contribute and participate in national working groups and contribute to best practice in the development of national approaches to review methodologies as requested. • To participate in the process of annual review planning and design of review plans as a member of the national practice assurance and service monitoring team. • Attendance at national team meetings. • Review of team guidance, policies and procedures. • Other relevant duties as assigned from time to time by the Practice Assurance and Monitoring Manager. Education and Training • To maintain continuous personal development and participate in team-based development, education, training and learning. • To complete all mandatory training. • Where appropriate, arrange for the induction and training for assigned staff, as required, to maximise skill resources within the service. • Where appropriate, provide supervision and assist in the development of knowledge and skills of relevant staff with whom you work. • To participate in performance evaluation / review, identifying areas for improvement and appropriate plans / measures to achieve them. As a member of the national team, contribute to ensuring policies and procedures exist for the performance of the team’s functions Health & Safety • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Skills Requirement Applicants must by the closing date of application have the following : • Third Level qualification in Social Work, Social Care, Psychology, Teaching or Nursing • A minimum five years’ relevant experience in child care services. • Experience in working with children in a residential, foster care or other relevant alternative care children’s or social care services. • Experience of management of staff in a relevant child care context. • Experience in regulation, service improvement and or quality assurance systems. • Each candidate must possess the requisite knowledge and ability (including a high standard of suitability) for the proper discharge of the duties of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Attachment(s): PASM Officer Q&R Candidate Information Pack July 2025.pdf
International Affairs Manager, Higher Executive Officer
About This Role Role Purpose We are seeking to appoint two International Affairs Managers who will play a key role in implementing the organisation’s International Engagement and Policy Strategy. The postholders will help maintain our leadership of key European regulatory networks through consistent, high-quality engagement and coordination. They will support strategic relationships with EU institutions and global partners, strengthening the organisation’s international visibility and influence. The roles will lead the gathering and analysis of intelligence on international regulatory and policy developments, providing senior leadership and internal teams with timely, relevant insight. The postholders will also support planning for global engagement, representational activity, and internal communications to ensure the value of international work is understood across the organisation. These roles directly contribute to strategic objectives around shaping regulation, building collaboration, and preparing for future impact About the Team/Division The purpose of the International Team is to establish the organisation’s credibility in international fora as an effective and collaborative regulator with a global outlook, and to ensure that Coimisiún na Meán’s policy and enforcement work reflects international best practice. To do this we need a focused and well-resourced team that can provide external representation, coordinate international engagement activity, monitor relevant international developments (especially at EU level) and communicate effectively with international stakeholders. The team is currently comprised of one Director, two Assistant Directors and Executive Officer. Key Responsibilities For queries related to the application or selection process related to this role, please contact cnam@cpl.ie Reasonable Accommodations Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact amckiernan@cnam.ie Closing Date: Wednesday 13th August 2025
Data Protection & AI Compliance Officer, Assistant Principal
About This Role Role Purpose The Data Protection & AI Compliance Officer will lead the organisation’s data protection strategy and ensure continued compliance with GDPR and relevant national legislation. This role will oversee data protection impact assessments for new initiatives, manage data breaches and subject access requests, and act as the primary liaison with both the Data Protection Commission and individuals exercising their data rights. The DPO will also be instrumental in promoting a culture of privacy by design across all projects and will support staff through training and awareness activities. About the Team/Division The Data and Technology Division is tasked with ensuring that Coimisiún na Meán makes effective use of data and technology in the discharge of its functions and to support its operations whilst providing essential insights into data science and the technologies employed by regulated entities. This Division employs advanced analytics and state-of -the-art technologies to oversee compliance, analyse trends, and provide critical insights to the various business units within Comisiún na Meán. The Data Governance team comprises a Director who is dedicated to best practices in data governance and management, analytical insights, and advanced statistical modeling. The team also includes a Data Engineer, a Data Scientist, and three Data Analyst. Key Responsibilities For queries related to the application or selection process related to this role, please contact cnam@cpl.ie Reasonable Accommodations Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact amckiernan@cnam.ie Closing Date: Monday 11 August 2025 at 3pm
Research Manager, Higher Executive Officer
About This Role Role Purpose The Research Manager (Higher Executive Officer) in An Coimisiún is a middle management role with significant managerial responsibilities. As a Higher Executive Officer, you will be responsible for overseeing and managing projects, processes, and reporting. Managers are expected to contribute actively to the implementation of the organisation’s strategic objectives, to the continuous improvement of the organisation in terms of its effectiveness and efficiency, and to demonstrate behaviours consistent with the organisation's culture, values, and reputation. In the Research and Strategy team, Research Managers will be required to lead and coordinate efforts across their team, ensuring timely project execution, guiding research design and implementation, embedding quality assurance (QA) processes, and delivering reports, briefs, and presentations. They will manage projects, along with external third parties (research agencies, academics, consultants), and will actively drive research uptake amongst internal and external stakeholders. About the Team The mission of the Research and Strategy team is to undertake research to inform all functions of the organisation; and to design and coordinate the processes by which the organisational strategy is developed and implemented and by which strategy implementation is monitored and reported on. The team undertakes research and strategy work in-house, and commissions and oversees third-parties to undertake work on behalf of An Coimisiún, as required. Key Responsibilities For queries related to the application or selection process related to this role, please contact cnam@cpl.ie Reasonable Accommodations Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact amckiernan@cnam.ie Closing Date: Tuesday 12th August 2025 at 3pm
Senior Staff Officer
Main Duties The successful candidates will assist and report to the Financial Reporting Accountant or such other person as may be designated. Key Responsibilities Management of aspects of the Housing Agency’s finances which may include aspects of: • Oversee key areas of Accounts Payable, Accounts Receivable, and verification of financial data within the Financial Management System. • Preparation and posting of monthly financial journals and fixed asset accounting. • Completion of periodic regulatory submissions to the parent department. • Support of the internal and external audit processes. • Preparation of Annual Financial Statements ensuring full compliance with statutory and regulatory frameworks. • Deputise and advise at a senior level when required. • Continuous improvement with a focus on process automation and reporting. • Manage, mentor, and develop the Finance team to ensure efficient operations. • Review, develop, and deliver training when implementing new financial policies and procedures. • Assist with the implementation of a new Financial Management System. • Develop, monitor, and report KPIs for financial process effectiveness, control adequacy, and risk management. • Support senior finance management in delivering strategic and operational initiatives. The Ideal Candidate – Knowledge and Skills The knowledge and skills required include but are not limited to the following: • High level of accuracy with strong attention to detail and numeracy skills. • Be able to work within and effectively lead a team to ensure that optimum performance is achieved. • Have extensive experience of accountancy work, including management accounting and/or financial accounting. • Take responsibility for delivering output on time and to a high standard. • Ability to take initiative, multitask, and manage competing demands and work effectively to deadlines in a fast-paced environment. • Strong analytical, problem-solving, and interpretive skills with an ability to think strategically and use sound judgement on complex issues. • Strong written and oral communication skills and ability to influence and communicate effectively with a wide range of stakeholders. • Understanding of controls and governance. • Experience of internal and external audit processes. • An ability to critically assess processes and procedures, identify improvements, and manage change effectively. Personal / Educational Essential Requirements The successful candidate must be able to demonstrate: • A minimum of 3 years’ experience working as part of a core finance function including: Proven evidence of month-end reporting Proven evidence of annual financial reporting input Proven evidence of financial reporting analysis to support decision-making Ability to demonstrate General Ledger verification Experience working with financial controls Staff supervision Experience of managing change and process improvement Desirable Requirements • Third level qualification or equivalent professional qualification at NFQ Level 7 in Accounting, Business, or a related discipline. • Member of a professional accounting body. • Knowledge / Experience of working in the Public Sector. Competencies • Communication and Interpersonal Skills – Tailors communications to effectively reach an audience. Is assertive and professional when dealing with challenging issues. • Delivery of Results – Manages and progresses multiple projects and work activities successfully. Takes initiative and seeks opportunities to exceed goals. • Analysis and Decision Making – Analyses complex data and makes clear recommendations, takes account of any broader issues and related implications when making decisions. • People Management – Gets the best out of individuals and the team, encouraging employees to achieve quality results. Effectively manages team and individual performance. • Specialist Knowledge – Demonstrates a high degree of specialist financial expertise and knowledge, adds value to the team by utilising their specialist knowledge and acts as a subject matter expert where required. Salary Scale – Senior Staff Officer – Grade 6 – LA Scales €56,754 - €58,108 - €59,758 - €62,862 - €64,716 LSI 1: €67,020 LSI 2: €69,337 New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment you are a currently serving civil/public servant. Eligibility to Compete Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, and Norway. Swiss citizens under EU agreements may also apply. To qualify, candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be: a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa.
