Customer Service jobs in Dublin
Sort by: relevance | dateAssistant Staff Officer
Purpose of the Post The Grade IV Assistant Staff Officer will be a key player in supporting the efficient day-to-day administration of the unit and ensuring the highest level of service delivery for our service users. The position encompasses administrative responsibilities within the unit, including cross-cover for the Grade IV Unit Scheduler, Grade IV Data Officer, and Grade IV Assessment Secretary. The post holder is expected to train across all Grade IV roles within the unit to ensure comprehensive administrative support and provide cross-cover when required. Principal Duties and Responsibilities Administration The role is a client-facing and administrative position within the BreastCheck Unit, responsible for front-line service provision to all service users.
DNCC Registered Advanced Nurse Practitioner Ard-altra Liachleachta
Informal Enquiries for the role: Contact Anthony Smith, Title: Area Director of Nursing, Tel: 01 9210050 Email: anthony.smiitp@hse.ie for further information about the role. HR Enquiries: Integrated Health Areas of Dublin North County and Dublin North City & West is committed to providing information and services which are accessible to all, if you have a recruitment related query or require accessibility assistance throughout any stage of the recruitment process, please contact: davidf.glynn@hse.ie Purpose of the Post: The advanced practice service is provided by nurses who practice at a higher level of capability as independent, autonomous and expert advanced practitioners. The overall purpose of the service is to provide safe, timely, evidence-based nurse-led care to patients at an advanced nursing level. This involves undertaking and documenting complete episodes of patient care, which includes comprehensively assessing, diagnosing, planning, treating and discharging patients in accordance with collaboratively agreed local PPPGs and/or service level agreements/ memoranda of understanding. For further support on applying for this role please refer to: https://www.rezoomo.com/contentfiles/hselearning/mod1/story.html
Administrator Booking Officer
The Sign Language Interpreting Service (SLIS) is an independent body, funded and supported by the Citizens Information Board (CIB), to develop, promote and deliver quality sign language interpreting services to the Deaf community in Ireland, including face to face and remote services . SLIS is working to enhance the availability and quality of sign language interpreting in Ireland in response to the National Disability Inclusion Strategy 2017-2021 and the Irish Sign Language Act 2017. Nature and scope The SLIS Administrator provides administrative support to SLIS services including the referral service, social fund, emergency services, access support service and IRIS (Irish Remote Interpreting Service), as well as general organisational administration. main responsibilities Administration 1. Deal appropriately with all relevant telephone, letter and personal enquiries. 2. Assist in the production of documents and materials. 3. Maintain an efficient records management system and assist in the preparation of administration and management reports. 4. Maintain the office in relation to office supplies, upkeep of equipment, and maintenance of premises. 5. Organise meetings, arranging the venues and necessary facilities, informing participants and taking minutes of meetings as required. 6. Be aware, and on occasion, co-ordinate the diaries of team members as required. Booking and Referral System 7. Manage the day to day operation of the booking and referral system by ensuring the database of interpreters and service users is maintained and interpreters have been correctly allocated to each assignment. 8. Respond in a timely and accurate manner to all booking and referral enquiries. 9. Administer Service Level Agreements with interpreters, as appropriate. 10. Support Deaf citizens to get appropriate access the services through the provision of sign language interpreting. 11. Provide information to service providers on good practice for organising sign language interpreting services. 12. Liaise with interpreters and service users. 13. Liaise with external technical support in relation to the development of the SLIS website and Booking System. General 14. Participate in Performance Management Development System (PMDS) 15. Attend agreed training and development courses to maintain and improve performance including Irish Sign Language, if required. 16. Provide administrative & other supports to the work undertaken by SLIS and its working groups as required. 17. Undertake such other duties as may be agreed from time to time with the Manager, SLIS. Terms of Employment Reports to The SLIS Manager. Location Your place of work will beSLIS, Deaf Village Ireland, Cabra, Dublin 7. Hours Hours of work are 35 hours per week. Flexible working hours may be required on occasion. Time off in lieu may be accumulated with prior agreement with the Manager. Salary The appropriate SLIS Salary scale is €28,330-€43,280(pro-rata for part-time). It is anticipated that new entrants to SLIS will be appointed on the 1st point of the scale. Incremental credit, should it be awarded, will be based on previous relevant experience as set out on the application form only. Annual Leave This post equates to 23 days per year (pro-rata for part time staff), exclusive of public holidays. Superannuation A superannuation scheme is in place. Eligibility criteria apply. Duration Specified purpose1-year contract from September 2025 to September 2026 to backfill for the substantive post-holder’s career break.These arrangements may be subject to change or review at the request of either you, SLIS Manager or the Board of Management. Person Specification · Experience working in an administration role. · Excellent organisational and record keeping skills, with strong attention to detail. · Good IT abilities, including Microsoft Outlook, Word, Excel, Teams. · Self-starter with ability to work on own initiative and manage own workload effectively. Desirable · Knowledge or experience working with the Deaf community. · Competency in Irish Sign Language. · Skills or experience working with IT programmes. · Additional promotional, financial or other administrative experience.
Customer Service (Call Center) Supporter
JYSK are currently looking for a number of Customer Service Supporters to join our team in our Dublin based Customer Service Centre. We are looking for people who are passionate about customer service, act as an ambassador for our brand and provide the best Customer Service. As Customer Service Supporter… CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Head Of Nursing Services | Palliative Care
Head of Nursing Services | Palliative Care · 1.0 WTE (37.5 hours) · Indefinite Duration · H.S.E. funded · Based in Harold’s Cross, with responsibility across Harold’s Cross, Blackrock & Wicklow Hospices To provide outstanding leadership for our nursing and healthcare care staff in the Specialist Palliative Care Services at Our Lady’s Hospice & Care Services (OLH&CS). To lead the nursing team in demonstrating compassion through effective relationships based on empathy, respect and dignity. To drive the delivery of excellent clinical standards of care, to maintain a proactive culture and to demonstrate clinical effectiveness and continuous quality improvement. Essential Requirements Qualifications: · Are registered, or are eligible for registration, in the General Nurse Division of the Register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland [NMBI] (Bord Altranais agus Cnáimhseachais na hÉireann). and · Are educated to Level 8 on the National Framework of Qualifications (NFQ) maintained by Quality & Qualifications of Ireland (QQI) in nursing or related field. And · A post registration management qualification in health or a related field. (This requirement can be satisfied by a stand-alone programme or a completed module. The module may form part of a larger programme of study or be included in the award at (ii) above). Experience: · Have 10 years post registration nursing experience consisting of at least three years’ experience nursing in palliative care in the last six years and 5 years nursing management experience. · Demonstrate depth and breadth of nursing experience in Palliative Care, as relevant to the post including: · Applicants must possess the requisite clinical, leadership, managerial and administrative knowledge and ability for the proper discharge of the duties of the office. · Experience of managing and working collaboratively with stakeholders · Experience of leading change Other: · IT skills to include, Word, Excel and PowerPoint · Ability to present and interpret data · Ability to commute to different sites in a timely and reliable manner Desirable Requirements Qualifications: · A post registration Qualification in Palliative Care or a willingness to undertake same. · Experience in quality improvement and clinical governance Other: · Hold a full clean driving licence Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Geraldine Tracey | Director of Nursing & Quality, Our Lady’s Hospice & Care Services | (01) 4068700 | GTracey@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Latest date for receipt of applications is 12 PM on Wednesday 15thJuly 2025. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Project Manager: Virtual Services
Overall Purpose of the Post: Enable Ireland in partnership with the HSE seeks a Project Manager to develop a model for accessible and sustainable Virtual Services in collaboration with a small number of HSE funded Adult Disability service providers and within the current Adult Day Services framework. This is an exciting opportunity to work on an innovative project to identify the demand and need for online services to support adults with disabilities nationally. The Project Manager will adopt a co-design approach to undertake organisational needs analysis of current and future interest and need from participating organisations. They will share accessibility training resources, support access to Assistive Technology, support access to Enable Ireland’s current virtual service offerings and manage the development and delivery of 4 new online courses in partnership with participating organisations which will be informed by the organisational needs analysis. This is a hands-on Project Management role, where the post holder is expected to both lead and participate in the development of the project. Duties: The Virtual Services Project Manager will manage all aspects of project delivery to ensure successful delivery of the project objectives, including the management of relationships between the lead agencies: Enable Ireland and the HSE, the oversight group, participating partners, the external systems assessor, and others. The project consists of three stands: - Governance & oversight - Operations - Systems Assessment of current status and future potential of virtual services Terms & Conditions: Responsible to: Manager, National Assistive Technology Training Service Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. Salary: Grade VI €51,589 - €63,501 Annual leave: Annual leave entitlement is 33 days per annum and proportionately less for less than 12 months service. Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join on earlier of 1st July or 1st January following start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance/ Police Clearance: These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons. Sick Pay (if applicable): All periods of sickness exceeding two days must be medically certified . Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12 month rolling period Redeployment: In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience. NB: INTERVIEWS WILL TAKE PLACE W/C 21ST JULY 2025
Fundraising Volunteer Coordinator
Fundraising Volunteer Coordinator · 0.6WTE (21 hours) · Indefinite Duration contract · Based in Harold’s Cross with travel to Blackrock and Wicklow · Board of Directors Funded · Grade IV (Clerical) An exciting opportunity has arisen for an enthusiastic and motivated individual to join an established, busy and dynamic Fundraising & Communications Department. The post of Fundraising Volunteer Coordinator will play an important role in the development and execution of new and existing events and campaigns and community fundraising to support vital frontline services across our three Hospice sites of Harold’s Cross, Blackrock & Wicklow. The role will report into the Senior Manager Public Fundraising. Essential Requirements Qualifications: · Relevant third level qualification at degree level or higher Experience: · Minimum of 3 years, in the last 5 years, relevant experience in people or team management · Experience of campaign and event or project management · Experience in budget management · Familiar with CRM Software. · Familiar with data protection legislation. · Experience in data management. · Strong proficiency in Microsoft Office packages: i.e. Word/ Excel/ PowerPoint etc Other: · Full valid driving license Desirable Requirements Qualifications: · A relevant professional qualification in the area of Event & Campaign/ Project Management. Experience: · Experience working in not for profit or charity sector. · Experience of volunteer management · Experience of delivering presentations and of teaching/training groups. A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Ann Julian | Interim Senior Manager- Public Fundraising | 01-4911072 | ajulian@olh.ie Latest date for receipt of applications is 12 PM on Monday 14th of July 2025. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Senior Human Resources Partner
Senior Human Resources Partner · 0.50 WTE 17.5 hours · Indefinite Duration contract · Grade VI · H.S.E. funded · Based in Harold’s Cross The post holder will work in partnership with managers and staff in the Medical and Volunteer departments to provide advice and support on all HR and employee and industrial relations matters. The successful candidate will work closely with the Director of Human Resources and Training and the HR team to implement the HR strategy to include HR related training, projects, initiatives and policy. Essential Requirements Qualifications: · Relevant third level qualification at degree level in HR · CIPD membership Experience: · Minimum of 3 years’ relevant experience working in a fast-paced HR department · 1 years’ experience in a management / senior HR role · Experience with industrial relations matters · Experience delivering training to groups and facilitating teams · A strong background in project management · Experience representing employer at third party forums under the auspices of the Workplace Relations Commission · Strong proficiency in Microsoft Office package,i.e. Word/ Excel/ PowerPoint etc. Desirable Requirements Qualifications: · Masters in Human Resources or related area Experience: · Experience in a senior HR role in a healthcare environment · Experience with and knowledge of Public Sector Superannuation schemes · Experience of reporting from SAP HR/Payroll system Informal enquiries are most welcome. Please contact Carol Barr | Director of HR & Training | 01 4068813 | cbarr@olh.ie A detailed Job Description & Person Specification is available to download below or from the Human Resources Department | hr@olh.ie | 01-491 2594. Latest date for receipt of applications is at 12 Pm Monday 14th July 2025.
Psychology Assistant
Psychology Assistant · 0.5 WTE (17.5 hours) · Temporary Specified Purpose (approx. 12 months) · H.S.E. funded · Based in Harold’s cross The successful candidate will have an exciting opportunity to work closely with Principal, Senior, and Staff Grade Psychologists to deliver and further develop the Psychology Service in OLH&CS across inpatient and community / outpatient settings. The purpose of this role is to support the clinical service provision, research and teaching capacity of qualified practitioner Psychologists. Following induction and training, the Psychology Assistant will undertake prescribed tasks relating to assessment and intervention commensurate with their level of competence under the supervision of a professionally qualified psychologist who will hold full clinical and professional responsibility. The Psychology Assistant post will be a much-valued resource and will support the delivery of service-related initiatives as well as evidence-based psychological services to patients attending OLH&CS. This role will operate in line with the Psychological Society of Ireland guidelines for such posts. Essential Requirements Qualifications: · Have a Psychological Society of Ireland (PSI) accredited qualification at not less than a Level 8 at 2.1 honours grade on the QQI qualifications framework in which psychology was the major subject. See: https://www.psychologicalsociety.ie/ OR · A Level 8 honours degree in another subject together with an accredited conversion qualification at a minimum of (2.1) as conferring eligibility for graduate membership of the Psychological Society of Ireland. See: https://www.psychologicalsociety.ie/ OR · A qualification equivalent to either (i) or (ii) which would allow the applicant to become a graduate member of the PSI. See: https://www.psychologicalsociety.ie/ Experience: · Candidates must possess the requisite knowledge and ability, including a high standard of suitability and administrative ability, for the proper discharge of the duties of the office. Competencies: · Evidence of excellent interpersonal effectiveness and communication (written communication will be assessed via the application form and rated accordingly) including the ability to collaborate and work effectively with colleagues, service users, families, etc. · Demonstrated knowledge of research methods. · Evidence of strong organisational skills. · Evidence of the capacity to self-reflect (e.g., in the context of supervision, in the receipt of developmental feedback, and in learning from experience). · Awareness of issues of confidentiality, safeguarding and child protection when working with patients. · Capacity to engage with and respond appropriately to individuals in distress. · Proven ability to empathise with and treat others with dignity and respect. · Proven ability to evaluate information and make effective decisions. · Awareness of and ability to work in an inter-disciplinary manner. · An awareness of the value of effective supervision · Evidence of capacity to respond flexibility to feedback and an openness to change. · Proven ability to manage self in a busy working environment. · Evidence of effective self-care practices. Desirable Requirements Qualifications: · A Master’s degree in Psychology (e.g. Applied Psychology, Neuropsychology, Health Psychology). Those currently completing a Master’s programme must provide a referee with knowledge of your achievements on the programme to date. · Previous work experience in a healthcare setting (this can include paid or voluntary work) · Previous experience of clinical interview and use of a variety of psychometric assessments, including neuropsychological assessment tools. · Previous experience of Mindfulness-based interventions. · Clean Driving Licence and access to own car · Information / digital technology skills. Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Dr Niall Galligan | Principal Clinical Neuropsychologist | 085 8248353 | ngalligan@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie | (01) 491 2594. Latest date for receipt of applications is 12 PM on Thursday 31stJuly 2025. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
