Jobs in Dublin
Sort by: relevance | dateRetail Technology Solutions Specialist
BWG Foods owns and operates the SPAR, EUROSPAR, MACE, Londis and XL brands in the Republic of Ireland, working in partnership with independent retailers with more than 1,000 stores serving local communities right across the country. The stores serve in excess of one million shoppers every single day. The wholesale division of BWG Foods also includes BWG Foodservice, Corrib Food Products and Williams Gate, as well as Value Centre and 4 Aces, our nationwide network of Cash and Carry branches. The Retail Technology Solutions Specialist is a hands-on technical role responsible for integrating new and existing retail applications—such as kiosks, loyalty solutions, self-checkouts and ESELs—into BWG’s core retail systems. You will support the integration roadmap by designing API and data requirements, working closely with external vendors, and ensuring smooth end-to-end delivery. Reporting to the Product Lead, Retail Technology, you will collaborate with colleagues across Product and Deployment to help deliver a unified EPOS and the wider digital retail strategy for our stores. Key Responsibilities A. Integration Design & Delivery CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Programme Manager
A Senior Role in the SPAR Team reporting directly to the SPAR Sales Director, the purpose of the SPAR Programme Manager is to work with and support the SPAR Retail Advisory Team to implement key elements of the SPAR business strategy. Working with the Regional Managers and SPAR Retail Operations Advisors (ROA) supporting them developing store specific plans and objectives. The Programme Manager will also play a key role in delivering business improvement projects for SPAR. Key objectives: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Clinic Area Manager
Clinic Area Manager – Ireland – (Job Ref: 25/CLIN) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Clinic Area Manager to manage our clinics across Ireland. Location : Can be based in one of our Dublin clinics. The successful candidate will be responsible for the management of our clinics in Ireland which currently includes 4 clinics: 3 in Dublin, Sandyford, Henry Street and Liffey Valley and another clinic in Cork. Contract Offered : Full-time, Permanent. Working Hours / Shifts : 8.40am to 5.20pm, Monday to Friday. Flexibility will be required, including some weekend work. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Garda Vetting background check. What does the Clinic Area Manager role involve? This role is responsible for ensuring the day-to-day operations of several Randox Health clinics within Ireland. This is a varied role that may also include the following responsibilities: • Ensure compliance with relevant legislation and regulations to include International Standardisation Organisation and Care Quality Commission for clinics. • Manage clinical staff, across a number of clinics within Ireland along with maintaining relations with GPs, specialists, doctors and couriers. • The development and appraisal of staff. • The organisation and monitoring of team development and training, ensuring that all staff training plans are up to date. • Manage clinic expenditure. • Ensure sufficient overall management of the clinic with regards to supplies, equipment, fixtures, and fittings. • Ability to cover reception duties. • Ensure clinic and all staff provide a high level of customer service and care to all clients. • Ensure that staff maintain confidentiality and appropriate storage of confidential information. • Assist with recruitment as required. • Rota optimisation and management in order to meet client requirements and financial revenue. • Regular travel within our Ireland clinic network. Essential criteria: • University Degree in a business, healthcare or science related discipline. • Flexibility with working hours, as required by the business inclusive of evenings and weekends. • Exeperience in customer service. • Flexibility to travel and work across multiple sites • Proficiency in the use of Microsoft packages. • Currently have the right to work in Ireland without visa sponsorship. Desirable: • Experience implementing a quality management system in a regulatory environment. • Experience in a private healthcare setting. • Experience in managing a team. • Previous Phlebotomy experience and certificate or equivalent training. • Confidence and experience working internal / external events. • Previous sales / retail experience. • Full Irish driving licence. • Experience within a senior management role
Customer Insights Manager
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team. In this role you will complete a strategic purchasing function at a national level working closely with the national buying team, while also collaborating with the Customer Insights team in our International HQ in Germany. The main aim of the position is to ensure that our customers' shopping experience is the best it can be and to help in optimizing our product offering to our customers. You will work across several business areas including purchasing, merchandising and marketing and will look at Lidl's shopper needs and analyse data to explore consumer behaviour. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Cyber Resilience CTI Specialist
The Central Bank of Ireland serves the public interest by safeguarding monetary and financial stability and by working to ensure that the financial system operates in the best interests of consumers and the wider economy .We currently have a vacancy for a Cyber Threat Intelligence Analyst on a contract of indefinite duration in the Governance, Operational Resilience and Risk Management (GORM) Division.This role is aligned with the Bank Professional 3 grade and the BP3 salary scale. New entrants will commence on Point 1 of the relevant salary scale , in this case the starting salary will be €62,937. Please click here for further information on our salary scales.The purpose of the role is to work with the Cyber Resilience Centre team to enhance and implement the strategy and approach for cyber resilience and financial services sector engagement.The role holder will possess cyber threat intelligence operational and toolset development experience as well as an understanding of the financial services ecosystem. The resource will support the enhancement of the cyber threat intelligence operations centre (CTIOC) and associated cyber threat intelligence capabilities such as threat hunting, horizon scanning and trending with a particular focus on emerging technologies and innovative CTI capabilities.They will support in delivering the Bank’s externally facing cyber resilience programmes that aim to enhance the cyber resilience of individual firms and the financial services sector as a whole. These programmes include the threat-led penetration testing (TLPT) programme (TIBER-IE), the cyber threat intelligence operations centre (CTIOC) programme, the financial services sector cyber threat intelligence and information sharing initiative (CIISI-IE), and other sector engagement. Responsibilities: We know it's our people who make the Central Bank special and we are focused on creating a diverse, inclusive, fulfilling and progressive work environment. We encourage applications from candidates with different backgrounds, experiences and perspectives as it strengthens us, as individuals and as an organisation. We are committed to positively supporting candidates with disabilities. We are committed to positively supporting candidates with disabilities. If we can make any reasonable accommodations for you in the recruitment process in order to give you the opportunity to perform to your best, please email our Disability Inclusion Partner at . Any information that you provide will be used only for the purposes of providing relevant support and will have no bearing on how your application will be viewed.We have recently implemented a hybrid working model to balance the flexibility working from home provides with the value our office environments bring to support collaboration and connection with colleagues. Our approach to hybrid working enables colleagues to work from home up to 50% of working days, building on an existing broad range of flexible working policies and practices already in place to support our people achieve the right balance.Our policies also provide insight into our organisational culture, work environment and working arrangements. Here are some of the key policies (subject to ongoing review and amendment) which may be of interest as you consider a career with us. The Central Bank pension scheme mirrors the rules of the civil service pension scheme. Therefore if you are in receipt of civil/public service pension, abatement may apply to your current pension. Details of the appropriate pension scheme will be provided upon determination of the appointee’s status. Application Details: Closing Date: 9th January 2026 To apply, please complete the application form attached (via the “apply” link). Before starting your application you will be asked to create a profile with us, this will allow you to track and review your application throughout the process. Click "register" to create a profile and complete the application process. Once your application has been successfully submitted you will receive an automatic email from us acknowledging receipt. If you do not receive this auto-acknowledgement, please contact recruitment@centralbank.ie Cuirfear fáilte roimh iarratais i nGaeilgeThe Central Bank of Ireland is an equal opportunities employer.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Consultant
GET TO KNOW US MARIA TASH are the leading brand in fine jewellery and luxury piercing, with stores in New York, London, Dubai, Saudi Arabi, Kuwait, Dublin, Miami, LA and further plans for global expansion. KNOW THE ROLE We are looking for an exceptional Sales Associate to join our brand at our fun and fast-paced concession. If you are a fashion forward individual with retail experience, preferably in the luxury sector, you could be just the person to join our team. KNOW WHAT WE'RE LOOKING FOR Ideally you will thrive in a fast-paced environment, effortlessly work as part of a team, keep the shop floor immaculate whilst providing exceptional customer service. You must be sales driven and work cohesively as part of a team. We offer a great salary and benefits package, the chance for international travel, along with lots of opportunity for career development. KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Full Stack Developer
We are seeking an experienced Full Stack Developer with professional experience in .NET technologies and modern frontend frameworks. The successful candidate will be a strong team player who thrives in a collaborative environment, brings innovative ideas to the table, and has a genuine interest in emerging AI technologies . This is a hands-on role involving end-to-end application development, contributing to a fast-paced Agile team focused on delivering scalable, secure, high-quality solutions. Key responsibilities include: · Develop, test, and maintain full stack applications using .NET (C#, ASP.NET Core) on the backend and modern JavaScript frameworks (e.g., React, Angular, or Blazor) on the frontend. · Collaborate closely with team lead and product owners to create functional and responsive user interfaces. · Work with SQL Server and/or PostgreSQL to design efficient data models, write queries, and optimize performance. · Participate in the full software development lifecycle including Agile ceremonies such as sprint planning, stand-ups, and retrospectives. · Use Git for version control, branching, and merging to maintain clean and stable codebases. · Conduct code reviews, write unit tests, and follow best practices to ensure high code quality and maintainability. · Implement RESTful APIs and integrate third-party services where required. · Assist with deployment processes and contribute to DevOps improvements where applicable. · Engage with AI and emerging technologies , supporting the integration of intelligent features into applications. Job requirements Required Qualifications : · Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience. · Relevant, professional experience in full stack software development with .NET technologies. · Strong proficiency in C#, ASP.NET Core, MVC, and RESTful API development . · Solid experience with frontend development using JavaScript frameworks · Proficient in working with relational databases (SQL Server and/or PostgreSQL). · Familiarity with Git version control and modern development workflows. · Understanding of Agile methodologies and experience working in Agile teams. · Excellent problem-solving, debugging, and communication skills. · Must have extensive relevant experience. The successful candidate will have the following key competencies: · Experience with cloud platforms (Azure, AWS). · Familiarity with CI/CD pipelines and DevOps practices. · Experience with authentication & authorization frameworks (e.g., OAuth, OpenID Connect). The ideal candidate will possess the following attributes: · Be self-motivated with a continuous learning mindset · Strong interpersonal skills · Be collaborative and work well in a team environment · Innovative thinker with the ability to propose new solutions and improvements. · Interest in AI and willingness to explore how they can enhance products CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Courts Service Judicial Assistant 2026
1. THE ROLE The role of judicial assistant is to provide assistance to a judge in the carrying out of their judicial function. This includes providing assistance with court going activities, administrative and general support. Judicial assistants support judges of the Supreme Court, the Court of Appeal, the High Court and the Circuit Court. Duties may vary depending on the jurisdiction to which successful candidates are appointed. You may be required to assist other jurisdictions, if and when required. The courtroom is a formal setting. Court rooms may consist of loud noises, bright lighting and large crowds of people. Strong concentration is key, and the judicial assistant must be comfortable working in this setting. All judicial assistants will be given the opportunity to do the following: · Work with members of the judiciary; · Contribute to the efficient running of court and administration of justice; · Deepen their knowledge and understanding of how the Irish legal system works; · Develop know-how of court procedures, court rules and the running of various court lists; · Strengthen legal research and legal writing skills; · Learn new skills throughout the duration of their contract; · Build a network with legal professionals, academics, Courts Service and civil service staff; · Participate in competitive opportunities for career advancement both within the public and private sector; and · Work and travel within the various jurisdictions in the Irish Courts. 2. Key Responsibilities Court Responsibilities · Research matters of law which arise in the conduct of proceedings before the court and furnish a written or oral report to the judge. · Summarise facts, legal submissions, case law and relevant material as directed by the judge for inclusion in draft judgments. · Assist in research for draft judgments and/or legal queries on behalf of the judge. · Assist the judge with document proof reading. · Accompany the judge to court and remain in court during hearings to note evidence and submissions as directed. · Set up the bench according to the requirements of the judge. · Assist with the management of the judge’s official documentation (books and papers) required for court. · Advise the judge in advance of lists for the following week and ensure arrangements are in place for same. · Ensure the judge has the information required in relation to cases to include names of parties, type of case, duration of case, legal representatives and so forth. · Cooperate with the Court Registrar and/or other relevant Courts Service staff to support the efficient running of the court. · Act as liaison between the judge and the parties to litigation (if required) and ensure parties to a case and their representatives are aware of when their case will be heard and are in the right location at the right time. · Assist the court in compliance with the in camera rule in relevant cases and as directed by the judge. Administration · Manage the chambers of the judge as required. · Keep the judge’s diary of court and other appointments. · General administrative support duties. · Other duties as required by the judge. General · Assist the judge in the course of official duties. · Accompany the judge as required. This may involve travelling to any location in Ireland from time to time and require staying in the location for the period of that assignment. · Be available to the judge at all times during office hours Monday to Friday to perform whatever duties directed by the judge. · Be available for official duties, if required, during the evening or at weekends. This role may require overnight stays. · Where a judicial assistant is not required to perform duties for the judge to whom they are assigned, the Courts Service will assign other duties as appropriate. · Judicial Assistants are entitled to 22 days leave per year which must be taken in Court vacation and not during term. Note, the above is intended as a guide and is neither definitive nor restrictive. 3. Essential Requirements: · Hold (or expect to hold) at least a 2.1 in a law degree at a minimum of level 8 on the National Framework of Qualifications in their final year exams or the Diploma in Law from the Honorable Society of King’s Inns . See list at the end of the booklet. Only courses on this list will be accepted; · A good understanding of the work of the Irish courts system; and · A knowledge of modern legal research methods and materials; and · Proven experience conducting legal research (this can include academic research or research in the course of court case preparation). The following qualifications are desirable; · A 1:1 in a law degree at a minimum of level 8 on the National Framework of Qualifications in their final year exams or the Diploma in Law from the Honorable Society of King’s Inns · A professional legal qualification or post graduate qualification in law. · Fluency in Irish and in particular an ability to read and understand legal materials in the Irish language. 4. APPLICATION PROCESS Your application can be made by logging in through link on advertisement. No hard copy forms or forms by email will be accepted. The closing date is 12 noon on Friday 23 January 2026. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 5. Assessment of applications The selection process involves three stages as follows: · Determination of the candidate’s eligibility to compete based on academic achievement and eligibility to work in Ireland. · A handwritten selection exercise undertaken in person. · A competitive interview. If candidates are deemed ineligible to compete, they are eliminated from the competition. If candidates are deemed eligible, their application form is assessed to determine suitability to progress to undertake the selection exercise. Those who achieve a mark of 50% or above in the selection exercise will be invited to interview. Candidates must provide sufficiently detailed information that relates to their own specific experience and achievements. Responses that are generic or vague may result in candidates not being shortlisted for the selection exercise. Any information you include may be discussed should you be invited to interview. Your communication skills will be assessed on the answers you provide on your application form. Capabilities Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the skills and capabilities namely: Building Future Readiness Digital Focus Candidates with Disabilities The Courts Service seeks to attract candidates from all sectors of society, ensuring career opportunities are accessible to all who are interested. We are committed to equality of opportunity for all candidates. If you have a disability or need reasonable accommodation made during the selection process, you should share this with us so you get the support you need. Reasonable accommodation in our selection process refers to adjustments and practical changes which would enable a disabled candidate to have an equal opportunity for this competition. Examples of adjustments we provide include the use of assistive technology, extra time, scribes and/or readers or a range of other accommodations. Please be assured that having a disability or requiring adjustments will not impact on your progress in the selection process; you will not be at a disadvantage if you disclose your disability or requirements to us. Your disability and/or adjustments will be kept entirely confidential. 6. Selection Exercise & Interview Selection Exercise: Following the assessment process successful candidates will be invited to an in-person written selection exercise be held on the week of the 16 February 2026 in Dublin (Venue to be confirmed). The selection exercise is designed by the Courts Service and Kings Inns and marked by tutors from Kings Inns. Topics assessed include proof reading, legal analysis, drafting and legal writing. The pass mark is 50%. Achieving 50% or more in the selection exercise does not guarantee an interview as there may be more candidates eligible for interview than is required. If you receive a mark less than 50% in the selection exercise you will be eliminated. Interview: Interviews will be in person only from March to May 2026 in Dublin. Interviews will be held in batches per Jurisdiction with the Supreme Court and the Court of Appeal first, followed by the High Court and then the Circuit Court. Interview boards comprise a judge and one or two members of the Courts Service. If you are interviewed for a jurisdiction, there is no guarantee of appointment to that at jurisdiction. Interviews will be structured in format, with candidates asked to provide examples of the capabilities for the role as outlined in Section 5of this document. You may be asked about the experience described on the application form or they may ask for other examples. It is anticipated the interview will last 45 minutes. You may be invited to a follow up meeting with a member of the Judiciary after your interview. To be considered for a position you must receive 50% or more in each capability. Commencement date The start date for appointments is Monday 14 September 2026. There will be a two week orientation programme. If you are unable to start on 14 September 2026, in exceptional circumstances only you may defer your start date to September 2027. Confidentiality Candidates can expect that all enquiries, applications and all aspects of the proceedings to the extent that they are managed by the Courts Service are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2014. However, candidates should note that all application material may be made available to the interview board. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes. Garda Vetting Garda vetting will be sought in respect of individuals who come under consideration for appointment. The applicant will be required to complete and return a Garda Vetting form should they come under consideration for appointment. This form will be forwarded to An Garda Siochána for security checks on all Irish and Northern Irish addresses at which they resided. Enquiries may also be made with the police force of any country in which the applicant under consideration for appointment resided. If the applicant subsequently comes under consideration for another position, they will be required to supply this information again. Other important information The Courts Service will not be responsible for refunding any expenses incurred by candidates. Prior to recommending any candidate for appointment to this position the Courts Service will make all such enquiries that are deemed necessary to determine the suitability of that candidate. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Salary The salary scale for the position with effect from 1st August 2025 is €37,817 per annum . The salary will increase to €40,843 in the third and final year of the contract. New entrants to the Civil Service will be appointed to the first point of the (PPC) salary scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Salary is payable weekly in arrears by Electronic Funds Transfer (EFT) into a bank account of the appointees’ choice. Statutory deductions will be made from salary as appropriate by the Courts Service. Candidates should note the salary is not open to negotiation . The rate of remuneration may be adjusted from time to time in line with Government pay policy. Duties Appointees will be expected to perform all acts, duties and obligations as appropriate to this position (which may be revised from time to time). Probation Appointees will be required to serve a 12-month probationary period. During the period of the probation, an officer's performance will be subject to review by the appropriate supervisor(s) to determine whether the officer: (i) has performed in a satisfactory manner, (ii) has been satisfactory in general conduct, and (iii) is suitable from the point of view of health with particular regard to sick leave. Prior to completion of the probationary period, a decision will be made as to whether or not an appointee will be retained pursuant to Section 5A(2) of the Civil Service Regulation Acts 1956-2005. This decision will be based on an appointee’s performance assessed against the criteria set out in (i) to (iii) above. The details of the probationary process will be explained to each appointee by the Courts Services as the employer and a copy of guidelines on probation issued by the Department of Public Expenditure and Reform will be provided. In the event that an appointee is not considered as suitable to the position of Judicial Assistant having been assessed against stated criteria, the appointee will be notified in writing of the action to be taken. Hours of Attendance This is a fulltime post, and hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week . Appointees will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations. Annual Leave The annual leave entitlement for this post is 22 working days per year. This leave is on the basis of a five-day week and is exclusive of the usual public holidays. Annual leave, other than in exceptional circumstances, will not be granted during the legal term. Headquarters The appointee’s headquarters will be such as may be designated from time to time by the Courts Service. Generally, appointees will be based in the Four Courts or in the Criminal Courts of Justice and in other court locations throughout the country. There may be a requirement for some travel associated with this post. When absent from home and headquarters on official duty, an officer will be paid appropriate travelling expenses and subsistence allowances subject to normal Civil Service regulations.
Homeless Services Operator
THE IDEAL CANDIDATE SHALL – • have an understanding of the services provided by Dubin Region Homeless Executive; • have an understanding of the issues facing people in homelessness; • have previous relevant work experience, preferably in a customer focused environment within the housing sector; • be able to work with colleagues and the public effectively to achieve a common goal, ensuring standards are adhered to and maintained; • have excellent interpersonal and communications skills with the ability to communicate in a clear, concise manner; • have excellent judgement skills; • have the ability to take direction/follow instruction and be flexible in their approach to work by organising and prioritising work effectively; • have an appropriate level of administrative experience and IT skills; • have an ability to work on own initiative, in an independent environment and without constant supervision; • have an understanding of local authority functions and purpose and knowledge of public service organisation in Ireland; • have an awareness of Health & Safety Legislation and Regulations, the implications for the organisation and the employee, and their application in the workplace. QUALIFICATIONS CHARACTER: Each candidate shall be of good character. HEALTH: Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE, ETC.: Each candidate must, on the latest date for receipt of completed application: (i) have attained such a standard of education as would enable the candidate to carry out efficiently the duties of the post; (ii) have 2 years experience of working directly with clients and customers in a social care related setting; DUTIES The duties of the post include, but are not limited to, the following: • Answering all calls received on the Freephone service in a timely & professional manner; • Making appropriate placements into Emergency Accommodations for service users who have been assessed as homeless within the Dublin Region by a Dublin Local Authority; • Providing information and advice to members of the public, service users and various stakeholders who contact the Freephone service; • Updating service user records on the online Pathway Accommodation and Support System (PASS); • Liaising with Emergency Accommodation providers regarding new, ongoing, closures and exclusions of placements and issues arising regarding same; • Managing Emergency Accommodation bed resources to ensure maximum optimisation to reduce occurrences of rough sleeping; • Liaising with relevant DCC teams to ensure the most appropriate and available accommodation is offered; • Providing daily reports to Senior Management regarding Emergency Accommodation bed availability where required. Maintaining a level of record keeping across a number of platforms; • Adhering to building management protocols in place; • To carry out such other duties as may be assigned from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council. The duties of the post are to give to the local authority and to (a) The local authorities or bodies for which the Chief Executive is Chief Executive, and (b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. SELECTION PROCESS • Posts of Homeless Service Operator will be filled from this publicly advertised competition. Selection shall be by means of a competition conducted by or on behalf of Dublin City Council. • Candidates should note that the information provided by them in their application form and assessment questions will form the basis on which eligibility and short listing is conducted. • Dublin City Council reserves the right to undertake eligibility and/or shortlist candidates in the manner it deems most appropriate. • A panel may be formed on the basis of interviews. A candidate whose name is on a panel and who satisfies the Council that they possess the qualifications declared for the post and that they are otherwise suitable for appointment may, within the life of the panel, subject to the appropriate Department of Housing, Local Government and Heritage sanction, be appointed as an appropriate vacancy arises. • The life of the panel shall be for a period of one year from the date of its formation. • Dublin City Council shall require any person to whom an appointment is offered to take up such appointment within a period of not more than one month and if they fail to take up appointment within such period, or such longer period as the Council in its absolute discretion may determine, the Council shall not appoint them. SHORTLISTING Dublin City Council reserves the right to shortlist candidates to proceed to the interview stage of the competition. Shortlisting of candidates will be on the basis of information supplied on the Application Form, in conjunction with the answers given in the assessment questions. It is therefore in your own interest to provide a detailed and accurate account of your qualifications/experience in your application. The shortlisting process will provide for the assessment of each applicant’s application form against predetermined criteria that reflect the skills and depth of experience considered to be essential for a position at this level. INTERVIEW The interview will be competency based and marks will be awarded under the following competencies: • Customer Focus & Communicating Effectively • Planning and Organising Work • Team Work • Personal Effectiveness • Local Authority Knowledge and Experience Please see page 8 of the Candidate Information Booklet for more details. SALARY The fortnightly pay for the position of Homeless Services Operator is: €1,617.06; €1,636.62; €1,656.40; €1,675.82; €1,695.50; €1,715.14 Allowances may be applicable with this position. The post is permanent, rostered and pensionable. The Freephone Service operates 365 days per year. Hours of work are from 1pm to 10.30pm on a rostered basis. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving public service employee on or after 1st January 2011 will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. All applicants must refer to the Additional Candidate Information Booklet which can be found at careers.dublincity.ie for additional relevant information pertaining to the salary scale and the recruitment process. PARTICULARS OF POSITION (a) The post is permanent, rostered and pensionable. (b) Dublin City Council reserves the right to, at any time, assign an employee to any Department now or in the future. (c) A period of one year’s probation applies where a person is permanently appointed to Dublin City Council. CITIZENSHIP Candidates must, by the date of application be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway, or b) A citizen of the United Kingdom (UK), or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons, or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa, or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa, or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Dublin City Council welcomes all nationalities and ethnic backgrounds to join its diverse workforce and reserves the sole discretion to vary the above requirements from time to time subject to business needs and staffing requirements. IRISH PROFICIENCY As part of our ongoing commitment to support the Irish language, our leadership on the Gaeilge365 programme and to comply with the Official Languages (Amendment) Act 2021, we are gathering information on candidates’ capacity to speak Irish. Under this legislation, public bodies are required to ensure that 20% of new recruits are capable of performing their duties through Irish by 2030. While this position is not an Irish language speaking role, we are asking all applicants to indicate their current level of Irish language ability. This information will be used for workforce planning purposes only and will not form part of the selection process for this competition. ADDITIONAL RELEVANT INFORMATION FOR APPLICANTS • The National Vetting Bureau (Children and Vulnerable Persons) Act 2012 to 2016 came into effect on 29th April 2016. The Act places a statutory obligation on Dublin City Council to ensure that any work or activity which is carried out by a person, a necessary and regular part of which consists mainly of a person having access to, or contact with children or vulnerable persons, will be the subject of Garda Vetting. • Subject to the provisions of the Freedom of Information Act 2014, applications will be treated in strict confidence. • Any attempt by a candidate themselves or by any person(s) acting at the candidate’s instigation, directly or indirectly, by means of written communication or otherwise, to canvass or otherwise influence in the candidate’s favour any employee of the City Council or person nominated by the City Council to interview or examine applicants will automatically disqualify the candidate for the position being sought. • It is important to remember that this is a competitive process for a role where integrity is paramount. Sharing information on the selection/interview process, e.g. through social media or any other means, may result in a candidate being disqualified from the competition. • Dublin City Council does not allow the unsanctioned use of any type of recording equipment on its premises. This applies to any form of sound recording and any type of still picture or video recording, whether including sound recording or not, and covers any type of device used for these purposes. • An applicant who is found to be ineligible at any stage of the competition will not be further considered. Provision of inaccurate, untrue or misleading information will lead to disqualification from the competition, withdrawal of employment offer or dismissal. • A candidate who does not attend for interview when and where required by the City Council, or who does not, when requested, furnish such evidence as the City Council requires in regard to any matter relevant to their candidature, will have no further claim to consideration. • The City Council will not be responsible for any expenses candidates may incur in connection with their candidature. • The onus is on the candidate to keep a regular check on their email account as email notifications of updates may sometimes be filtered into Junk/Spam folders. Dublin City Council accepts no responsibility for communication not accessed or received by an applicant.
