Jobs in Galway
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Role Summary: Joining a team of 7 Customer Service Representatives and a Team Lead. The customer service agent is a ‘people Person’ and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing complaints. Customer Service Representative Responsibilities: · Maintaining a positive, empathetic, and professional attitude toward customers. · Responding promptly to customer inquiries. · Handling a high volume of calls · Communicating with customers via on the phone, email, live chat, or face-to-face. · Acknowledging and resolving customer concerns. · Communicating and coordinating with colleagues, as necessary. · Providing feedback on the efficiency of the customer service process. · Ensure customer satisfaction and provide professional customer support. Skills and Experience required : · Gained at least one years’ relevant experience preferably in a customer service environment. · Have good communication skills with an excellent telephone manner. · Have demonstrated a good working knowledge of Excel and Word. · Organised, diplomatic and a good team player. · A proven ability to work to targets and timelines. Terms:
Administrative Assistant
Main Purpose of Job The positions will focus on delivering the core operations of the Payroll & Expenses Office, driving rigour and efficiencies into our processes and supporting the automation of key activities. Main Duties and Responsibilities • Play key role in the execution of the PEO’s core deliverables. This includes the accurate and timely processing of weekly, monthly, hourly paid staff, pensioners, scholarships and expense pay-runs. • Managing assigned tasks and prioritising competing tasks in order to ensure that they are completed on time and to a high standard with excellent attention to detail. • Implement the automation of key activities. Initiate and drive rigour/improvements to processes and systems including detailed system specifications, implementation, development and testing. Test periodic system patch release updates. • Make considered decisions on how to resolve problems and move forward. Handle complex issues that require judgement and engagement with stakeholders. • Maintain and ensure the accuracy of payroll and expense-related training guides, forms, and associated website/SharePoint information, regularly updating content as needed. • Support the inducting of new staff members. Supervise staff and day-to-day operations when required to do so. • Directly liaise with HR while performing ongoing data reviews for each payment run to minimise the risk of incorrect payment for each category of payee for which the PEO is responsible. • Support the PEO in meeting the requirements of the relevant Government agencies (e.g., Revenue, Social Welfare, etc.). • Assist with auditor (both Internal and External) and funder queries in a timely and accurate manner. • Maintain own knowledge of relevant University Policies and Procedures. Keep up to date with developments in Revenue reporting, tax, social welfare, wage agreements, accounting procedures, IT, etc. • Safeguarding of the University’s interests in the processing and payment of pay runs, ensuring compliance with best practice, policy, internal controls and applicable statutory regulations. • Positively engage in the public relations aspect of the PEO in a mature and tactful manner. Build strong relationships with key stakeholders and deliver exceptional customer service. Ensure confidentiality at all times. • Any other related duties as specified by the Payroll and Expenses Office Manager and/or the Expenditure Manager and/or Financial Accountant/DFA. Requirements for the Role The successful candidate(s) will demonstrate the eligibility requirements below in terms of qualification, skills and experience: Essential Criteria • At a minimum, passes in 5 subjects at Leaving Certificate level (or equivalent) • A payroll/accounting/business qualification • A minimum of two years of employment experience providing high-level administrative support in a challenging finance environment • Proven experience in delivering and managing large and complex pay runs in a fast-paced environment • Payroll/Accounting experience including detailed knowledge of PAYE, PRSI, USC rules, etc. • Strong Excel skills (shortlisted candidates will be required to complete an Excel assessment) • Excellent IT skills with proficiency in MS Office suite • Proven ability to work as part of a team • Competence and ability to operate a high degree of initiative, as the post holder will on occasion be required to make decisions without direct supervision • Ability to interact and communicate effectively with University staff, auditors and other external parties • Accuracy in processing and attention to detail • Flexibility is required for these roles; note that restrictions on annual leave may apply during busy periods Desirable Criteria • Experience in the public sector/higher education sector • Experience in delivering customer-focused service • Experience using the Core Payroll System The above criteria will be utilised to shortlist and select candidates for interview. Salary: €42,774 – €59,401 (applicable to new entrants effective from January 2011) and in accordance with the terms and conditions of the University’s Remuneration policy.
Audit Manager, Non FS
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Manager Job Description & Summary Job Description Summary A career in our Non Financial Services Audit practice, within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’ information. Our team helps organisations navigate regulatory complexity while strengthening trust and transparency in their business. While many of the rules of business have changed, the fundamentals haven’t. You’ll work alongside senior members of the client’s management team in planning the audit process from beginning to end, ensuring completeness, accuracy, and fair presentation of our client’s information. PwC is the leading provider of audit and assurance services in Ireland with over 1,500 professionals across our Irish locations. PwC audits the greatest number of Ireland’s top 1,000 companies, as well as smaller organisations, tailoring our approach to each and every one. We place significant emphasis on adding value to businesses irrespective of size or business sector. Our audit approach is at the leading edge of best practice underpinned by our deep industry knowledge, wide international experience, and global network of skilled professionals. As a leading global network of auditing firms, we also aim to play a constructive role in the debates that will shape the future of auditing, financial reporting, regulation and corporate governance. With a network of 158 territories and 236,000 people PwC is the firm you can develop and grow your career. PwC audits the greatest number of Ireland’s top 1,000 companies, as well as smaller organisations. PwC Ireland has 2,700 staff and across 8 offices which can offer you a new challenge and great exposure. Why Galway: By choosing a career with PwC Galway as a Manager you will join a team of close to 100 people that is constantly growing. You will work with some of the leading companies in the Midwest and be part of a highly talented and experienced PwC team. There are so many incentives to choose life in Galway. Whatever your reason — better quality of life, vibrant culture, or access to natural beauty — you will be inspired by all the region has to offer. The average commute time in Galway is just around 20 minutes, and many who have relocated here say they now enjoy a better balance between their work and home lives. Galway perfectly blends the vibrancy of city living with breathtaking landscapes, and it is known as the cultural heart of the west of Ireland. As a gateway to the Wild Atlantic Way, the city is alive with festivals, music, arts, and a thriving food scene, making it an exciting place to live and work. Sports enthusiasts will appreciate Galway’s strong community spirit and sporting traditions, from Gaelic football and hurling to rowing and sailing on the nearby coast and Lough Corrib. You will be well connected with Shannon airport just an hour away, offering links to major cities. Dublin is approximately a 2.5-hour drive by motorway, and Galway benefits from excellent road and rail connections to other regional urban centers across Ireland. Galway is an ambitious, energetic, and welcoming city with a unique charm. We look forward to welcoming you. Your Responsibilities as a Manager: • Work on a challenging, evolving and varied client portfolio, with excellent opportunities to develop and manage your own portfolio. • Become a technical expert in particular areas of interest. • Development of your own career. With sustained levels of growth in our assurance practice, you will have an excellent opportunity to progress, specialise and travel. You will have a coach who will help guide your performance and development. • Develop close client relationships across various industries and play a part in winning new work and developing existing portfolios. • Grow and leverage your people management skills in a progressive environment. • Participate in flexible working arrangements and achieve a level of autonomy at manager grade within the support network of a dynamic professional services firm. • Access to an extensive range of assurance experts as well as advisory and tax specialists. Your Education and Skills: • Qualified ACA/ACCA or equivalent from a recognised international accounting institution • At least 5 years auditing experience in a Big 4 firm or other international accounting firm Unlock your potential with PwC Ireland: We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks: We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you: Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Coaching and Feedback, Communication, Compliance Auditing, Complying With Regulations, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 29 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 688048WD Location: Galway Line of Service: Assurance Specialism: Assurance
Team Member
CAN YOU FOLLOW IN THE COLONEL’S FOOTSTEPS? So, think you’ve got what it takes to join us? If you answer ‘ YES ’ to this question then you might just be right… Are you a team player? The ‘not-so’ secret to success is teamwork. Working in a KFC restaurant is all about working together to give our guests the best service. You’ll need to be up for meeting new people and be ready to get involved, help your team, our guests and keep cool when it gets busy. We’re not looking for years of experience or a degree in Guest Service, we’re just looking for real people up for getting stuck in, making a difference for our guests and being part of our awesome team. Don’t worry about the rest, we’ll teach you all you need to know. And if you needed any more persuasion, we also offer free meals , 25% discount , flexible shifts and educational development opportunities up to degree level to all of our Team Members as standard. WHO WE ARE Take one man with a big idea (and some serious style), add 11 herbs and spices, 1,009 rejections, buckets of grit, ambition and southern hospitality and you’ve got KFC. It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too). OUR RESTAURANT CULTURE We do things the right way. It isn’t always easy, but it’s always better. We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family. It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It’s what the Colonel would do. That got you cluckin’ excited? Apply now - there might just be a seat for you at the Colonel’s table…
Cook
CAN YOU FOLLOW IN THE COLONEL’S FOOTSTEPS? Here’s a bit more on what you can expect from the job and some of the important experiences that can help you show you’ve got what it takes to make the Colonel proud… The kitchen is where our Cooks freshly prepare and cook our famous chicken, just as the colonel intended. You’re an authentic brand ambassador who also happens to love our chicken and chips. As a Cook in our Back of House Kitchen you’ll freshly prepare our famous chicken. It’s over to you to make sure our product is Gold Standard and finger lickin’ good for our guests, every time. WHO WE ARE Take one man with a big idea (and some serious style), add 11 herbs and spices, 1,009 rejections, buckets of grit, ambition and southern hospitality and you’ve got KFC. It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too). OUR RESTAURANT CULTURE We do things the right way. It isn’t always easy, but it’s always better. We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family. It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It’s what the Colonel would do. That got you cluckin’ excited? Apply now- there might just be a seat for you at the Colonel’s table…
Parts Advisor
Main Purpose of Job: We are currently recruiting for a Parts Advisor to join the Connolly Motor Group, within the Parts team in Audi Galway. The role: The successful candidate will be required to work within the Parts team to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to ensure the appropriate maintenance of stock is available and thus the needs of the customers are delivered. Role Responsibilities:
Retail Supervisor
Overview You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us! Hours to be worked flexibly across Monday to Sunday on a rota basis, with evenings and weekends included Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (10am to 6pm) Key responsibilities WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
Parts Advisor
Main Purpose of Job: We are currently recruiting for a Parts Advisor to join the Connolly Motor Group, within the Parts team in Audi Galway. The role: The successful candidate will be required to work within the Parts team to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually strive to ensure the appropriate maintenance of stock is available and thus the needs of the customers are delivered. Role Responsibilities:
Re-Commissioning Officers
Who We Are The Defence Forces (Óglaigh na hÉireann) are the combined armed forces of Ireland, dedicated to defending the State, supporting national security and contributing to international peace and security. Comprising of the Army, Air Corps and Naval Service, we are committed to professional standards, integrity and service to the people of Ireland. Our personnel train to the highest standards, operate with discipline and initiative and work collaboratively across units and roles to meet evolving defence challenges. We value respect, loyalty, selflessness, physical courage, morale courage and integrity that combines duty with service to the public. Description We invite former Officers of the Defence Forces to explore re-joining as a Commissioned Officer. Your leadership, strategic experience and professional standards are highly valued and we are keen to welcome back qualified leaders who can contribute to robust, mission-focused operations and play a vital role in protecting the State. As a Commissioned Officer, you will take on challenging responsibilities, develop exceptional leadership skills and contribute to national and global security with pride and purpose. What to expect for former Officer Applicants: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Re-Enlistment (Privates and NCOs)
Who We Are The Defence Forces (Óglaigh na hÉireann) are the combined armed forces of Ireland, dedicated to defending the State, supporting national security and contributing to international peace and security. Comprising of the Army, Air Corps and Naval Service, we are committed to professional standards, integrity and service to the people of Ireland. Our personnel train to the highest standards, operate with discipline and initiative and work collaboratively across units and roles to meet evolving defence challenges. We value respect, loyalty, selflessness, physical courage, morale courage and integrity that combines duty with service to the public. Description Rejoin the Irish Defence Forces bring your valuable military experience, technical skills, discipline and the experience you’ve gained since leaving to strengthen the Defence Forces. If you’re ready to build on what you’ve already achieved, the Defence Forces provides opportunities to advance your skills and expand your responsibilities. If you are a former member seeking to serve again, the Defence Forces invites you to consider re-enlistment. Your previous service, skills and commitment could be a seamless fit for our teams across all roles. Key points to highlight to ex-service personnel: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
