Jobs in Mayo
Sort by: relevance | dateIndustrial Spray Painter
Spray painter for a forklift sales company. All levels of experience considered. The ideal candidate will need to work on their own initiative and work as part of a team. Role will include: Experience is a bonus but training can be provided for the right candidate. Applicants must currently be living in Ireland and able to reliably commute each day Full time position with over-time available https://suttonforklifts.ie/
Motor Mechanic
Job Title : Mechanic Reports to: Manager Location: Ballina Job Purpose: As Supervisor the person will be responsible for supporting the Branch Manager in the management of the branch and in his absence to take full responsibility for the management of the branch. The person will be responsible for ensuring that the team achieve service, sales and quality targets etc. in a customer-focused environment whilst ensuring all company policies and procedures are adhered to including Health & Safety Etc. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Receptionist
Main Purpose of Job: We are currently recruiting for a Receptionist within Connolly Motor Group, Volkswagen Ballina on a full-time capacity. The successful candidate will be required to work Monday to Friday and the occasional Saturday cover. The role: The successful candidate will be required to work as part of the team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to be the face of the Group, welcoming customers, suppliers and visitors to our showroom. The role involves working closely with the Sales, Services and Parts teams. Role Responsibilities:
Telemetry Maintenance Technician
Grade and Salary E: €49,252 - €73,877 per year The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions. The Telemetry Maintenance Technician will report to the Telemetry Maintenance Lead. The Telemetry Maintenance Technician has a national remit and is responsible for supporting the delivery of a customer focused service providing day to day developmental, technical and operational support to the National Operations Management Centre team and the users of the Uisce Éireann Telemetry system. This involves the review of site signal listings, configuration, monitoring end to end testing and resolving problems (nuisance alarming, incorrect configuration etc.), the raising of work orders and stakeholder management where appropriate. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Stock Assistant
The Company EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest independent Furniture Retailer in Ireland employing over 350 people. We are looking for a very dynamic and enthusiastic individual who thrives on fast paced environments and is motivated, hard-working and efficient, with excellent time management skills. This is a fixed term 6 month contract. Wednesday - Friday Shift: 8.30 am to 5.00 pm Responsibilities CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Supervisor/Motor Mechanic
Reports to: Manager Location: Westport Job Purpose: As Supervisor the person will be responsible for supporting the Branch Manager in the management of the branch and in his absence to take full responsibility for the management of the branch. The person will be responsible for ensuring that the team achieve service, sales and quality targets etc in a customer-focused environment whilst ensuring all company policies and procedures are adhered to including Health & Safety Etc. Key Tasks Required: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
MUH - Staff Nurse
Job Title, Grade Code Staff Nurse (Grade Code 2135) Campaign Reference 54MUH2025 Closing Date 12 noon Monday 18th August 2025 Proposed Interview Date (s) Mayo University Hospital have on going opportunities for Staff Nurses. In order to meet this requirement, this advertisement will remain live for the foreseeable future so that candidates can submit an application via Rezoomo Interviews will take place on an interim basis once a sufficient number of eligible applicants have been received, however, the campaign will continue to remain open. Once we have a sufficient number of applicants we may introduce a final closing date. Interview dates will be communicated to eligible applicants when they are scheduled. Throughout the lifetime of this rolling campaign we will continually draw from the applicant pool, processing applications and holding interviews in order to fill current and future vacancies. Interview dates will be communicated to eligible applicants as soon as they are scheduled. Taking up Appointment Immediate vacancies A panel may be created from which permanent and specified purpose contract vacancies of full or part time duration for Mayo University Hospital, may be filled. Location of Post Mayo University Hospital, Castlebar, Co. Mayo Completed Applications Forms to be returned by REZOOMO only. Please ensure you read the instructions for the completion of this Application Form and complete all areas, in full. Failure to complete all areas of the Application Form will result in you not being brought forward to the interview stage of the selection process. To ensure that you do not miss out on any email communication it is highly recommended that you check your spam and junk folder on a regular basis. Please note if you wish to convert this job advertisement into a different language i.e. Irish, French, Spanish etc please click on the accessibility symbol and in the task bar that appears chose the languages symbol Additional Information - Supporting you through the Recruitment Journey : There is an eLearning programme to guide and support people in applying for roles in the HSE, from the initial application through to the interview itself. The programme is available to existing HSE staff on HSeLanD by searching for ‘Getting a Job in the HSE’ and external candidates can access the modules on https://www.hse.ie/eng/staff/jobs/recruitment-process/ . Module 1 will help you recognise the main elements of HSE recruitment processes, feel confident in completing the application form in a way that puts you in the best position for getting a job, and avoid some of the common mistakes that people sometimes make in filling out an application form. Module 2 is about the interview process, providing practical ways to prepare for an interview and help manage interview anxiety. Finally, Module 3 gives you a chance to conduct an actual practice interview and evaluate it afterwards.
Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
CHW Health Care Assistant, Mental Services
Health Care Assistant, Mayo Mental Health Services HSE West and North West Job Specification, Terms and Conditions Job Title and Grade Health Care Assistant, Mayo Mental Health Services, HSE West and North West (Grade Code: 6012) Remuneration The salary scale for the post is (as at 01/03/2025) €40,710 €41,772 €42,906 €43,993 €45,156 €46,353 €47,588 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference CHW56HCA25 Closing Date Monday 7th July 2025 at 12 noon Proposed Interview Date (s) As soon as possible following the closing date Taking up Appointment A start date will be indicated at job offer stage Location of Post There is currently one permanent vacancy available within Mayo Mental Health Services. · HSE West and North West - Mayo Mental Health Services. A panel may be created as a result of this campaign for Health Care Assistant, Mayo Mental Health Services from which current and future, permanent and specified purpose vacancies of full or part-time duration for the post of Health Care Assistant, Mayo Mental Health Services may be filled. Informal Enquiries PJ Rainey Area Director of Nursing Mayo Mental Health Services Tel: 087 9056906 Email: pj.rainey@hse.ie Details of Service Mayo Mental Health Services provide specialist assessment, care and treatment for adults and older people. Services are provided in a number of different settings including; the individual’s own home, approved centres, outpatient clinics, community mental health services, medium and low-support community accommodation. There are four approved centres based in the Castlebar area. Health Care Assistants forms part of the multi-disciplinary team in each of the settings. The population of Mayo is 130,638 and Mayo Mental Health Services provide secondary specialist care to this population. There are five Consultant lead Community Health Teams. In addition there are two Consultant Psychiatry of Old Age teams, Rehab and Recovery team, Mental Health in Intellectual Disability and Liaison, Memory Assessment and Support Services and Suicide Crisis Assessment Nursing Services. Mayo Mental Health Services are committed to working towards the development of a recovery orientated service that acknowledges the unique nature of each service users’ journey to wellness and health. The focus is on providing assessment and treatment at the least complex level. Reporting Relationship When working in the Nursing area, the post holder will report to the Clinical Nurse Manager 2 or designated officer. The post holder will be Accountable to the Assistant Director of Nursing and the Director of Nursing. The role of the HCA is to support the delivery of patient care under the supervision and direction of qualified nursing personnel (Shannon et al., 2001). Key Working Relationships The Health Care Assistant will report to and work under supervision and direction of Nurse Management. Purpose of the Post To assist with the delivery of patient care under the supervision and direction of Nursing or other Professional Staff. “Healthcare assistants provide assistance, support and direct personal care to patients and residents in a variety of healthcare settings such as hospitals, clinics, nursing homes, aged care facilities, as well as community and domestic settings. They generally work in support, or under delegation, direction and supervision, of health professionals. They support multi-disciplinary teams in the delivery of high-quality care.” - International Standard Classification of Occupations (ISCO). Principal Duties and Responsibilities The Health Care Assistant(Mental Health) will: · Work in accordance with the principles and values of recovery as described in the National Framework for Recovery for Irish Mental Health Services 2018-2020. · Ensure that care is carried out in an empathetic manner and that the dignity and spiritual needs of the patient are respected. · Promote and recognise the patients’ social and cultural dimensions of care and the need for links with their local community. · Promote a positive health concept with patients and colleagues and contribute to health promotion and disease prevention initiatives of the Health Service Executive Duties appropriate to the Health Care Assistant, may vary depending on the care setting. The Health Care Assistant role involves: · The duties outlined hereunder · Any other duties that may be necessary in the context of specific ward situations. Core Responsibilities The Health Care Assistant will: · Carry out baseline clinical observations under delegation of the Nurse in charge; recording of blood pressure, taking of pulse, taking of temperature and urinalysis. Required training in Activities of Living Patient Care minor module must be completed. · Assist under the direction of the Registered Nurse in the provision of quality service by promoting and adopting the Health Service Executive’s philosophy of care, working in line with national and locally devised policies and regulations. · Demonstrate motivation and appreciate the importance of providing a quality service for patients and the public. · Respect patient / resident /client, their families and colleagues as individuals showing dignity, courtesy and professionalism at all times. · Act as an advocate for patients. · Actively promote the participation of patients in their own care, and encourage as much independence as possible. · Maintain the confidentiality of all information made available to him / her during the course of his / her work. · Demonstrate good interpersonal skills and be able to work as part of a team. · Promote a culture that values diversity and respect in the workplace. Quality and Safety The Health Care Assistant will: · Support the implementation and evaluation of quality standards and improvement initiatives · Work within own role, adhering to current legislation, policies, procedures protocols and guidelines · Undertake assigned duties under the direction of a Registered Nurse in such a way as to ensure that care is of a high standard · Report all complaints in accordance with service policy · Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team · Co-operate with quality reviews /service evaluations and assists with the implementation of any necessary corrective action. Health & Safety including Maintaining a Safe Environment : The Health Care Assistant will: · In accordance with Health and Safety at Work policy, observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines, and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations. · Report any accidents, near misses, incident or potential incident to the person in charge which may compromise the health and safety of patient / resident /client’s, staff or visitors and take appropriate action including completion of near miss / incident forms. · Attend training courses as required. Only undertake any duty related to patient / resident /client care for which he / she is trained. · Maintain a strict code of personal and general hygiene in the workplace as per work schedules and existing policies and procedures. o Present to work wearing the agreed attire, footwear, and identification, having regard to the highest standard of attire and personal hygiene. This includes not having possession of personal mobile phones while delivering patient care. · Conduct his / herself in a manner that ensures safe patient / client care. Participates in maintaining a safe environment for patients, visitors and staff by ensuring vigilance in identifying potential hazards and by taking the necessary steps to remove such hazards. These steps will include: o Report broken or unsafe items that need repair and take them out of circulation as required o Move, or assist in moving, equipment and/or furniture as necessary. o Attending to the hygiene (disinfecting and cleaning) of equipment such as I.V. stands, infusion pumps, hoists, beds, patient chairs, commodes or other ward equipment. o Be responsible for the appropriate storage and infection prevention of patient / resident /client equipment on the ward. o Assist in keeping all ward areas clean and tidy. o Assist in the disposal of clinical waste according to hospital policy. o Washing and making up beds and bed side chairs and table top when necessary. o Prepare ward and bed areas for the reception of new patients. o Returning trays and equipment to proper storage areas. o Attend to spillages when necessary as quickly as possible to prevent accidents. o Provide support to clients/service users in maintaining the living environment, preparation of meals and activities of daily living[1] o Be aware of fire risks, and minimise same where possible. Be aware of fire exits, keep free from obstructions, attend mandatory fire training and participate in fire drills. Maintain bed fire sheets on all beds as appropriate, and document monthly. o Escort/transport patients within or outside the hospital when necessary. o Provide support for patients who require enhanced care. o Assist patient / resident /client with mobility and reduce the risk for patient / resident /client who are disorientated when moving around the ward. o Assist visitors on the ward to prevent them falling or injuring themselves. o Assist with the safekeeping of patient’s personal property (collaborate with nursing staff in dealing with money, valuables and medication) and document as per hospital policy. Education & Training The Health Care Assistant will: · Attend induction and mandatory in-service education. · As directed, participate in the induction of new staff. · Participate in team based development, education, training and learning. · Participate in appraisal and the development of a personal development plan in conjunction with his / her line manager. Communication and Teamwork : Effective communication is a core skill required by Health Care Assistants. These skills will be used to provide a caring service to the public in a courteous and effective manner. The Health Care Assistant will: · Operate in accordance with the values of the HSE. These values include integrity and openness, respect and support, caring and loyalty to the organisation (Dignity at work Policy). · Deal courteously with patients, their family, with visitors, other healthcare workers and with anyone whom they come in to contact in the course of their duties. · Demonstrate a range of listening skills appropriate to the context of patient, visitor and ward situations. Be perceptive in interpreting non-verbal communication. Communicate effectively with patients taking into account their differing levels of ability to understand and their condition. · Use a range of communication methods to exchange information with nursing staff. Direct all enquiries about a patient’s condition to a member of the nursing staff. This includes both telephone and verbal inquiries. Report to nursing staff any requests from patients or relatives and any complaints of pain and distress expressed by the patients. Complete records accurately. · Report to nursing staff any changes in the patient’s physical and emotional condition or behaviour using ISBAR or similar communication framework/communication tool as per local policy. Required training in the communication framework/communication tool must be completed. · Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and co-operatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships. · Participate and contribute to the team including handovers/meetings/care planning, as deemed appropriate by the Nurse in charge. · Participate in maintaining a physical environment that communicates peace, comfort and caring to patients and their families. The HCA has important obligations in relation to maintaining confidentiality. This applies to information accessed through interactions with patients and their relatives or through interactions with other staff. However, there is also an obligation to report to the Nurse, or other relevant authority any information that may indicate the potential of harm occurring to any person. Breathing: Report any signs of distress or change in patients breathing pattern to the Nurse immediately. The Health Care Assistant will assist the Nurse in positioning the patient to assist breathing. The Health Care Assistant will: · Recognise signs of distressed breathing in patients and report these to the Nurse. Required training in Activities of Living Patient Care minor module must be completed. · Assist with positioning the patient to make breathing easier and more effective. · Locate and bring oxygen-supplying equipment to the bedside as directed by the Nurse. · Help patients conserve their oxygen supply and reduce their demands for oxygen by positioning personal items such as drinks, tissues and reading material within easy reach of the patient. · Maintain the ward area in a well ventilated condition, and in the condition perceived by the patient as being most comfortable. · Maintain a calming and relaxing atmosphere for the patient / resident /client. Eating and Drinking The Health Care Assistant has a significant contribution to make in helping patients meet their needs for food and drink. In the context of patient care and under the direction of the Nurse, The Health Care Assistant will: · Where necessary assist the patient in choosing from the menu and completing the menu card · Prepare the eating environment by removing any clutter prior to meals and making it as aesthetically pleasant as possible. (for example removing commodes, urinals and sputum containers) · Assist patient / resident /client at mealtimes and ensure patient / resident /client individual needs are met e.g. toilet assistance before and after meals if required and to wash their hands as appropriate · Assist with feeding or help the patient / resident /client to eat as directed by the Nurse. · Assist patients with cutting or arranging their food so it can be easily eaten. · Observe the amount of food and liquids consumed by patients who need special monitoring in this area and document appropriately. · Liaise with the patient and the Nurse to source alternative diet if offered meals are not eaten. · Make patients comfortable after their meals (for example repositioning them or offering opportunities to clean their teeth or dentures) · Encourage patients to drink plenty of fluids and making this possible by offering refreshing drink frequently. · Ensure all information is given to the Nurse in a timely manner. · In the absence of catering staff, assist with preparation and serving of meals, nutritional drinks and light snacks in limited circumstances i.e. out of hours or in emergency situations[2] Elimination: The Health Care Assistant will assist with patient / resident /client elimination needs as appropriate. The Health Care Assistant will: · Supervise patients in the toilet and bathrooms when this is necessary and appropriate · Assist patients on bedpans or commodes or assist the Nurse in doing this · Attend to patients post elimination hygiene needs and promote good hand washing. · Assist the patient / resident /client with incontinence wear as required. · Measure and record volume of urine eliminated as directed by nursing staff. Required training in Activities of Living Patient Care minor module must be completed. · Empty urinals recording volumes as directed · Empty urine drainage bags and other drainage bags as required and measure volumes and record value as appropriate · Dispose of used sputum containers · Taking care of patients clothing which may become soiled · The Health Care Assistant will strictly adhere to the universal precautions identified in the infection control policy so as to prevent spread of infection when dealing with human waste products. Personal Cleansing and Dressing: The Health Care Assistant contributes to patient comfort and maintenance of personal dignity by assisting them, when necessary with personal and intimate care and dressing activities. These may include; · Bed-bathing patients or assisting patients to shower where necessary. · Helping with or performing oral care · Shaving patients when necessary · Caring for patients hair and nails as needed · Helping patients to dress and groom. · Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under the supervision of the Nurse i.e. to assist patients maintain standards of personal hygiene, laundry, dietary intake, physical, mental health and any other personal needs. Controlling Body Temperature: The HealthCare Assistant will assist in maintaining patient comfort and body temperature within normal ranges in the following ways; · By offering extra blankets or removing them as requested by the patient or by the Nurse · Taking and recording patient / resident /client’s temperature, as directed by the Nurse and report accordingly. Required training must be completed · All changes in the patient’s temperature and subsequent interventions must be immediately reported to the Nurse to alert the possibility of deterioration in the patient’s medical condition. Required training in Activities of Living Patient Care minor module must be completed. Mobilising: The Health Care Assistant will help patients to maintain or regain their independence by assisting them to mobilise in the following ways; · Assist patients with walking when it is appropriate · Position patients comfortably and in a manner that enables mobility either in bed or on a chair · Assist with repositioning the patient in bed and documenting same. · Assist patients with aids that enhance opportunities for mobility in consultation with the nursing staff · Participate in moving or handling patients as directed and according to hospital policy · Report all falls, or other untoward events, experienced by patients to the nursing staff. End of Life Care: Addressing issues relating to death and dying constitutes an important part of the Health Care Assistant role. This may include; · Establishing a quiet, comfortable and dignified environment for the dying person and family members to share · Listening with respect and with empathy to relatives who may wish to chat · Providing comforting and refreshing drinks or snacks to relatives who may be spending long periods both day and night with their dying family member. · Providing comfort measures for the person as directed by the nursing staff. These may include frequent small sips of fluid, sponging off a warm forehead or adjusting pillows or bedclothes and assisting the team in the repositioning the patient. · Assisting with the preparation of the body for its removal to the mortuary · Organisation of the deceased person’s belongings for their return to the family. Collaboration in Other care /care area Activities The efficiency and effectiveness with which a care provider can meet the needs of its clients depends on how well all the staff work together as a team. The Health Care Assistant is a key member of the care team, and may be requested to undertake some activities that are indirectly related to patient care. They may include: · Checking care /care area stocks and listing those that need reordering · Restocking as required · Maintaining orderly storage of supplies The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience 1, Statutory Registration, Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess a relevant * Health Skills qualification as outlined in the Quality and Qualifications Ireland (QQI) formerly FETAC on the National Framework of Qualifications (NFQ) of not less than QQI Level 5. (see note* below) OR (ii) Possess a relevant Healthcare qualification at not less than QQI Level 5 on the National Framework of Qualifications (NFQ). (see note* below) OR (iii) Be currently undertaking a relevant Health Skills QQI Level 5 qualification on the National Framework of Qualifications (NFQ) with a commitment to complete the appropriate health skills QQI Level 5 qualification within 2 years of taking up post. OR (iv) Be currently employed as a Healthcare Assistant, Care Assistant, Attendant, Multi-Task Attendant or in a comparable role for at least 2 years and give an undertaking to acquire an appropriate Health Skills qualification at not less than QQI Level 5 programme on the National Framework of Qualifications (NFQ) within 2 years of taking up post. AND (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the role. 2. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Each Candidate for and any person holding the office must be of good character. With regard to Criterion (i), the listing below is considered relevant health skills QQI (formerly FETAC) Level 5* qualifications. · QQI Level 5 Healthcare Support · QQI Level 5 Nursing Studies · QQI Level 5 Community Care · QQI Level 5 Health Service Skills · QQI Level 5 Community Health Services *(A full QQI/FETAC 5 Major award requires a minimum of 120 credits/8 Modules - Please note a Component Certificate will not suffice.) With regard to Criterion (ii), a relevant Healthcare qualification at not less than QQI Level 5 on the National Framework of Qualifications (NFQ) is considered to be a qualification with applied patient care modules/placements typically but not limited to qualifications in Social Care Work, Nursing, Therapy Professionals etc. If your Health Skills Qualification or Healthcare Qualification does not include the module activities of daily living as a minor award this will have to be completed within a defined timeframe as specified by the service, upon taking up post. Post Specific Requirements Demonstrate depth and breadth of experience in a healthcare setting e.g. hospital, residential, community, nursing home providing direct care to service user. Night duty and weekend shifts will form a part of the roster Clean manual driving licence desirable Other requirements specific to the post Any additional requirements specific to the post will be notified at “expression of interest” stage and will be dependent on individual care setting needs. Skills, competencies and/or knowledge Demonstrates the following Professional Knowledge · Demonstrates evidence of experience working in a Health or Caring Service · Demonstrates awareness of person centered approach · Demonstrates awareness of role of the Nurse · Demonstrates knowledge of Health & Safety regulations · Demonstrates knowledge of Health Services and role of Health Care Assistant Planning & Organising · Demonstrates evidence of effective planning and organising skills · Demonstrates flexible approach to work · Demonstrates ability to work on own initiative · Demonstrates good organisational ability with practical competence Teamwork · Demonstrates ability to work as a member of team and make positive contributions to that team · Demonstrates an understanding of one’s own role and the roles of others within the team · Demonstrates respect for other team members · Demonstrates a willingness to participate in change initiatives · Understands the need to be flexible and actively adapt within ones’ own role. Service User/Customer Focus · Demonstrates ability to work in a patient/customer focused environment · Demonstrates evidence of ability to empathise with and treat patients, babies, relatives and colleagues with dignity and respect. · Demonstrates an understanding of the diversity and cultural and ethnic needs of the service users. Communication & Interpersonal Skills · Demonstrates effective communication skills both written and verbal Competition Specific Selection Process Shortlisting / Interview Short listing may be carried out on the basis of information supplied in your application form. The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long term health condition. For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/ Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles that should be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards that should be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. The CPSA Code of Practice can be accessed via https://www.cpsa.ie/ . The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Health Care Assistant, Mayo Mental Health Services HSE West and North West Terms and Conditions of Employment Tenure There is currently one permanent vacancy available within Mayo Mental Health Services. · HSE West and North West - Mayo Mental Health Services. The post is pensionable. A panel may be created as a result of this campaign for Health Care Assistant, Mayo Mental Health Services from which current and future, permanent and specified purpose vacancies of full or part-time duration for the post of Health Care Assistant, Mayo Mental Health Services may be filled. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The salary scale for the post is (as at 01/03/2025) €40,710 €41,772 €42,906 €43,993 €45,156 €46,353 €47,588 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. For further information, guidance and resources please visit: HSE Children First webpage . Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[3], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[4]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS.. [1] This was agreed upon at the HCA Programme Oversight Group meeting (August 2023). In the absence of dedicated cleaning staff, be prepared to assist as necessary in cleaning of the service area, as identified by local management. This should include, where required, cleaning of equipment, bed making and dealing with linen etc. [2] This was agreed at the HCA Programme Oversight Group meeting(Jan 2023), based on the following three considerations: i. Compassionate Care ii. As appropriate to care model & settings. iii. Assist/shared responsibility of all staff involved in patient care [3] A template SSSS and guidelines are available on the National Health and Safety Function, here: https://www.hse.ie/eng/staff/safetywellbeing/about%20us/ 4 See link on health and safety web-pages to latest Incident Management Policy
CHW Health Care Assistant
Health Care Assistant (Home Support) Mayo – HSE West and North West Job Specification & Terms and Conditions Job Title, Grade Code Health Care Assistant (Home Support), Mayo – HSE West and Northwest (Grade Code: 6494) Remuneration The salary scale for the post is (01/03/2025): €35,434 - €36,883 - €38,410 - €38,816 - €39,813 - €40,675 - €41,917 - €43,204 - €44,539 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Campaign Reference CHW61HCA25 Closing Date Thursday 17th July 2025 at 12 noon Proposed Interview Date (s) To be confirmed Candidates will normally be given at least two weeks' notice of interview. The timescale may be reduced in exceptional circumstances. Taking up Appointment A start date will be indicated at job offer stage. Location of Post There are currently a number of permanent, part time (0.8 WTE) vacancies available throughout Mayo in the following areas: Killala, Claremorris, Kilkelly, Ballintubber, Ballinrobe, Bonniconlon, Crossmolina, Ballyhaunis, Charlestown. A panel may be formed as a result of this campaign for Health Care Assistant (Home Support), Mayo, HSE West and North West from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal Enquiries Rosaleen Flanagan, Home Support Manager, Mayo & Roscommon Phone: 087 9077663 Email: rosaleen.flanagan@hse.ie Details of Service The HSE Home Support Service for Older People works in partnership with service users and their families to support them to remain in their own homes for as long as possible. The Home Support Service is a 7-day service which may include evening, night-time and weekend cover and provides essential support to family carers. The purpose, level and range of care and supports are designed in a personalised way and will change according to the changing assessed needs of the person. Reporting Relationship Home Support Resource Manager or Designated Officer. Key Working Relationships The Health Care Assistant (Home Support) is a key member of the Multi-Disciplinary Team responsible for the provision of a quality service to support people in the community to remain in their own home for as long as possible. Works as part of a team to include Home Support Resource Manager, Home Support Resource Officer, Clerical Admin, other Health Care Staff – Home Support, Public Health Nursing service and clients in receipt of home support. Purpose of the Post To enhance quality of life and wellbeing for primarily older people by providing access to integrated care and support that is planned around their needs and choices, supporting them to live well in their own homes and communities. The Health Care Assistant – Home Support provides the assistance, support and direct personal care required to maximise the independence and wellbeing of service users. They work under delegation, direction and supervision, of health care professionals: - · To look after the physical, emotional, cultural and psychosocial needs of service users using a person centred approach · To observe and promote service user’s choice, independence, dignity, privacy, fulfilment and other rights · To create and maintain good professional relationships with service user’s, their carer, family and friends and other team members · To adhere to all Health Service Executive policies, procedures and guidelines. · To promote a positive, personal and professional profile, ensuring the good reputation of the HSE at all times. Principal Duties and Responsibilities Service users may require assistance in some or all activities of daily living (ADLs) and instrumental activities of daily living (IADLs) as identified by an individualised care needs assessment. The primary role of the Health Care Assistant – Home Support is to assist in the implementation of the service user’s individual care plan. Duties will vary depending on the assessed needs of the service user and may include the following functions: Care Provision · To provide personal care and support to service users with a wide range of assessed needs, illnesses and disabilities. · To know and understand the care and support needs of the service user. · To deliver the care detailed in the service user’s care plan using a person centred enabling approach. · To assist service users with the activities of daily living (ADLs) and instrumental activities of daily living (IADLs) as indicated by the service user’s care plan, including but not limited to: · Personal care and hygiene e.g. bathing, dressing and showering. · Maintain skin integrity. · Assist with continence care. · Assist with mobility and exercise programmes, as directed by the service user’s care plan. · Provide medication prompts as directed by the service user’s care plan. · Assist with eating and drinking. · To support the service user’s social needs as well as physical care needs as set out in the individual care plan i.e. supporting participation in meaningful social activities including: maintaining interests, hobbies, and roles that are important to the person. · On occasion accompany the service user in activities outside of the home where such assistance is central to improving or maintaining function, independence and wellbeing as directed by the service user’s care plan. · Domestic cleaning specific to service user as directed by the Home Support Resource Manager where non-performance of such duties impacts on the health & safety and well-being of the individual. The Health Care Assistant – Home Support will, where appropriate, assist the person with these tasks i.e. ‘doing with’ rather than ‘doing for’ where such assistance is central to improving or maintaining function, independence and wellbeing for the service user. General · To work as part of the multi-disciplinary team in order to deliver Home Support Services. · To provide the highest quality care by delivering support in a manner which is sensitive to the service user’s culture, disability, race, age, sexuality, marital or civil partnership status, transgender status or religion/belief. · Be courteous and helpful to service users and their carer’s at all times ensuring respect for each person’s dignity, confidentiality and individuality. Recording and Reporting · To complete and maintain a daily work schedule as part of the overall care plan. · To maintain appropriate records to meet the needs of the service, observing and promptly reporting back any changes or concerns in the service user’s circumstances or condition. · To regularly read care and support plans, acknowledging changes. · To continue to monitor where concerns have been reported and recorded. · To recognise the signs of abuse and immediately report abuse or suspected abuse. · To report any complaints to their line manager · To ensure that timesheets are accurate and submitted on time. Communication and Team Work: · Ensure all actions support the enhancement of a person-centred service and a personal-centred culture within the team. · Maintain good communication and develop effective working relationships with service users, carers and other team members. · Communicate effectively with service users taking into account their differing levels of ability to understand and their specific care needs and condition. · Report to the line manager any changes in the service user’s physical and emotional condition or behaviour. · Participate in and contribute to the team including handovers/meetings/care planning on service related issues. · Co-operate with quality reviews/service evaluations and assist with the implementation of any necessary corrective action. · Respect diversity within the team. Risk Management, Infection Control and Hygiene Services The management of Risk, Infection Control, and Hygiene Services is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · To take responsibility for the safe handling of property and equipment belonging to the service user. Workplace Health and Safety In accordance with the Health and Safety at work policy, it is each staff member’s responsibility to observe all rules relating to health and safety and conduct at work and to use any equipment provided in a safe and responsible manner. · Understand and adhere to all relevant HSE policies, guidelines and procedures, comply with health and safety, PPE and infection prevention control and risk management procedures, and comply with statutory obligations. · Report any incident or potential incident which may compromise the health and safety of the service user. · Not undertake any duty related to the service user for which he/she is not trained. · Bring to the attention of a responsible person any perceived shortcoming in the safety arrangements or any defects in work equipment. · To observe all health & safety rules and take reasonable care, raising any concerns to the Home Support Resource Manager. · To use safely and efficiently, equipment provided in the work place. · To adhere to safe procedures in the movement and handling of service users. Confidentiality · In the course of this employment, the post may have access to, or hear, information concerning the medical or personal affairs of service users or other health services’ business. Such records and information are strictly confidential. Unless acting on the instructions of an authorised officer, on no account must information concerning staff, service users or other health service business be divulged or discussed, except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and they must be kept in safe custody when no longer required. Continued Professional Development • Be prepared to undertake training/certification as may be required and deemed necessary to meet the requirements of the post going forward. • Ensure that knowledge and skills are updated to maintain safe standards of care for service users. • Participate in appraisal and the development of a performance development plan in agreement with the Home Support Resource Manager. • Participate in in-service education and training programmes and avail of other learning activities, as requested, to maintain/develop competence. This job description indicates the main functions and responsibilities of the post and is subject to review and amendment in light of changing circumstances and may include other duties and responsibilities as may be determined from time to time by the designated Line Manager. Eligibility Criteria Qualifications and/ or experience Candidates must, on the latest date for receiving completed application forms for the office possess: 1. Qualification (i) Certificate in Healthcare Support at QQI Level 5 OR (ii) Certificate in Health Service Skills, QQI Level 5 OR (iii) Certificate in Community Care, QQI Level 5 OR (iv) Certificate in Nursing Studies, QQI Level 5 OR (v) An equivalent qualification from another jurisdiction. And The requisite knowledge and ability to enable him/her to discharge the duties of the post satisfactorily. 2. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Character Candidates for and any person holding the office must be of good character. Post Specific Requirements · Experience in a caring role in an informal/formal setting · This role will involve travel, access to suitable personal transport to allow the proper discharge of the duties of the post is a requirement for the role. Additional eligibility requirements: Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Knowledge & Experience Demonstrates: • Knowledge of the service provided in the home by Home Support Services. • Knowledge of community care services. • Knowledge of the role of the Health Care Assistant – Home Support in the community. • Knowledge of care of the older person. • Knowledge of care of persons with disabilities. • Experience of housekeeping/cooking. • Experience in a caring role in an informal/formal setting • Shows awareness for actual and potential risk in the work place • Demonstrates knowledge of health and safety procedures e.g. manual handling, PPE and infection control. • A full understanding of the importance of confidentiality in the role Teamwork Skills Demonstrates: • The ability to work on one’s own initiative as well as work with a wider multidisciplinary/multi-agency team • Ability to work in a challenging and busy environment • Motivation and an innovative approach to the job within a changing working environment Commitment to providing a Quality Service Demonstrates: • Demonstrates ability to work in a client focused environment. • Demonstrate basic management skills to maintain clean equipment and to maintain a clean and tidy environment. • Demonstrates the ability to maintain confidentiality. • Demonstrates evidence of empathy and the ability to ensure that all service users are treated with dignity and respect and ensure that the welfare of the service user is a key consideration at all times. • Demonstrates the ability to use sound practical judgement and decisiveness. • Demonstrate understanding of the service user’s diversity, cultural and ethnic needs • Demonstrates a kind, caring disposition and an understanding of the impact of stress on clients, families and carers during illness. • Motivation to fulfil the role and contribute to improving the service. • A core belief in and passion for the provision of high quality care Planning and Organising Skills Demonstrates: • An ability to plan and complete tasks allocated and to organise workload in a methodical manner • The ability to manage competing or unexpected demands and prioritise the most important task at the time. • Ability to plan and complete care allocated in the care plan and to organise workload in a methodical manner and deal with the unexpected should it arise Communication & Interpersonal Skills Demonstrates: • Excellent communication skills to engage with clients, families, carers, and colleagues and maintain the confidentiality of the service. The ability to understand and communicate effectively with clients who may have communication difficulties Campaign Specific Selection Process Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated. The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition. Read more about the HSE’s commitment to Diversity, Equality and Inclusion Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process. Read the CPSA Code of Practice . The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed. This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. Health Care Assistant (Home Support) Mayo, HSE West and Northwest Terms and Conditions of Employment Tenure The current vacancies available are permanent and part-time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Working Week The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent. You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars. Annual Leave The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004 Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants, joining the public service or re-joining the public service after a 26 week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Children Guidance and Legislation The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies. Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities. Visit HSE Children First for further information, guidance and resources. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. • Consulting and communicating with staff and safety representatives on OSH matters. • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2]. • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example. Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1]A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents.