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Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment • Customer driven • Previous customer service experience is an advantage. Main duties: • Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based • Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience • Deal with all customer queries efficiently, professionally and consistent with store policy • Merchandise shelves, ensuring that all areas of the store are presented to the highest standard • Engage with new initiatives and embrace new ways of working.
Retail Sales Consultant
8-39 hours per week, with flexibility to work additional hours €10.30 per hour Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins. Our Retail Sales Consultants have the skills and ideas that make the amazing happen for our customers. Connecting them with the right tech both in store and virtually, via ShopLive. You don’t need an in-depth knowledge of tech to join the team, as there will be plenty of coaching to get you up to speed. From supplier training to testing out the latest product launches, we’ll give you the confidence to ensure your recommendations are top notch. As part of this role, you’ll be responsible for:
Title: Temporary Sales Assistant Reporting to: Branch management and customers Main duties: To assist customers and provide excellent customer service KEY TASKS AND DUTIES 1.To provide an excellent level of customer service. - Acknowledge and welcome, assist customers and give them advice and suggest complimentary products. 2.To maximise both personal and team sales and hit sales targets. 3.Merchandising, pricing and the display of stock to maximise sales. 4.To look professional and welcoming. 5.To be accurate in the operation of the till systems and be accurate in cash handling and all till transactions. 6.To liase effectively with other stores and departments within the Company. 7.Apply the Company’s policy and procedures as regards manual handling in lifting, carrying, pulling, moving stock and assisting with deliveries. 8.To carry out personal risk assessments and take personal responsibility for yourself and all others. 9.To ensure that the shop is free from hazards and maintained in a safe condition and to observe and implement Health and Safety legislation, consumer legislation and the Company’s Health & Safety policy and procedures. 10.To be accurate in stock counts and ordering. 11.To be accurate in all administration relating to merchandise. 12.To comply with the Company’s high standards relating to the care and cleanliness of the shop by good housekeeping including cleaning and vacuuming. 13.Any other duties as directed by the manager or general manager. PERSONNEL SPECIFICATION Personnel specification Essential flexibility - as advertised, all applicants must be available to work a Saturday afternoon. A passion for home interiors. Desirable - leader/coach of a club or society, actively involved in local community, a clear employment record, experience related to the role.