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Emergency Medical Controller (E-Call Taker)

HSE - National Ambulance ServiceNationwide€33,825 - €48,896 per year

Job Title, Grade Code: Emergency Medical Controller (Emergency Call Taker) Grade Code: 6455 Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html Campaign Reference: NRS14281 Closing Date: Monday 13th May 2024 at 3pm Proposed Interview Date (s) The recruitment and selection process for this campaign will be managed by the National Recruitment Service and will involve various stages. The stages of this process are as follows:  Stage 1 – Application Form ( www.hse.ie ) Stage 2 – Online Assessments provisionally scheduled to take place W/C 27/05/2024 Stage 3 – Interview provisionally scheduled to take place W/C 24/06/2024 Please note these dates are provisional and are subject to change. For further information on the various stages of the recruitment process for this campaign please refer to Page 2 of the Additional Campaign Information. Taking up Appointment: A start date will be indicated at job offer stage. Location of Post: National Ambulance Service - National Ambulance Service Command & Control Centre Details of the HSE National Ambulance Structure are provided at: https://www.nationalambulanceservice.ie/aboutnationalambulanceservice/ Post holders arising from this recruitment campaign will be based in the National Ambulance Service Command & Control Centre in either Ballyshannon, Co Donegal or Tallaght, Co Dublin. A panel may be created for the National Ambulance Service from which current and future permanent and specified purpose vacancies of full or part time duration may be filled. Informal Enquiries: Ken Lyons, General Manager NEOC Email: ken.lyons@hse.ie Phone: 0879760013 Details of Service The role and purpose of the National Ambulance Service is to provide a clinically appropriate and timely pre-hospital patient care and intermediate care service. Pre-hospital emergency care and intermediate care services are provided as an integral part of a continuum of care for patients/clients and there is a requirement to work in partnership with other health care providers in both Scheduled and Unscheduled Healthcare Services. Purpose of the Post The Emergency Medical Controller (Emergency Call Taker) post is designed to operate in a communications command and control centre environment in order to control efficiently and effectively the emergency ambulance, intermediate care and first responder services for service users and to cater for the communications needs of the Health Service. Responsible for the efficient and effective call taking of EMS, ICS and related calls and requests in order to meet service user’s needs in a timely manner and within the framework of policies, procedures and guidelines. Additionally, the Emergency Medical Controller (Emergency Call Taker) will have a key role in the future operation of alternative referral pathways. The Emergency Medical Controller (Emergency Call Taker) has a key role in delivering an effective response to emergencies within an established set of performance indicator response times. The Emergency Medical Controller (Emergency Call Taker) will play a lead role in improving communication within and externally to the service, by performing their duties in line with the ethos of customer/client service. Principal Duties and Responsibilities Service Delivery and Performance §  Ensure that all requests for EMS and ICS are dealt with appropriately with particular emphasis on “can do” approach ensuring the best outcomes for all patients and clients. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Tenure The current vacancies will be full time and permanent (upon successful completion of training) across Ballyshannon and Tallaght location. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013. Remuneration The Salary scale for the post as at 01/01/2024 is: €33,825, €35,714, €36,796, €38,002, €39,035, €40,392, €41,757, €43,119, €44,484, €47,063 , €48,896 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Working Week The standard working week applying to the post is to be confirmed at Job Offer stage. Annual Leave The annual leave associated with the post will be confirmed at Job Offer stage.   Health & Safety It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS). Key responsibilities include: •        Developing a SSSS for the department/service [1] , as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work. •        Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection. •        Consulting and communicating with staff and safety representatives on OSH matters. •        Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee. •        Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures [2] . •        Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate. •        Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example.  Note : Detailed roles and responsibilities of Line Managers are outlined in local SSSS. [1] A template SSSS and guidelines are available on writing your site or service safety statement . 2 Structures and processes for effective incident management and review of incidents. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

7 days agoFull-timePermanent

Team Member

Costa CoffeeCork

Costa Coffee requires a Team Member for our store in Emmet Place, Cork. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

21 days agoPart-timePermanent

Advanced Nurse Practitioner Candidate, Diabetes, University Hospital

HSE South WestCork

Location of Post Diabetes Service, Cork University Hospital (CUH). There is currently one permanent and whole time vacancy available. A panel may be formed as a result of this campaign for Candidate Advanced Nurse Practitioner (Diabetes) from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Details of Service In line with Sláintecare (2017) and the Department of Health’s Capacity review (2018), a shift in healthcare service provision is now required to place the focus on integrated, person-centred care, based as close to home as possible. In order to enable this, the Integrated Care Programme for the Prevention and Management of Chronic Disease (ICPCD) is supporting the national implementation of a model of integrated care for the prevention and management of chronic disease as part of the Enhanced Community Care Programme (ECC). The Model of Care for the Integrated Prevention and Management of Chronic Disease has a particular focus on preventive healthcare, early intervention and the provision of supports to live well with chronic disease. The investment in the ECC programme will be delivered on a phased basis with a view to national coverage being achieved within a two- to three- year period. Three priority areas have been identified as follows: Structural reform of healthcare delivery within the community with Community Health Networks (CHNs) becoming the basic building blocks for the organisation, management and delivery of community services across the country; Creating Specialist Ambulatory Care Hubs within the community to support primary care management of chronic disease and older people with complex needs; and, Scaling Integrated Care for Older People and Chronic Disease through the recruitment of specialist integrated care teams including Frailty at the Front Door Teams. The focus is on providing an end-to-end pathway that will reduce admissions to acute hospitals by providing access to diagnostics and specialist services in the ambulatory care hubs in a timely manner. For patients who require hospital admission, the emphasis is on minimising the hospital length of stay, with the provision of post-discharge follow up and support for people in the community and in their own homes, where required. A shared local governance structure across the local acute hospitals and the associated CHO will ensure the development of a fully integrated service and end-to-end pathway for individuals living with chronic disease. The ECC Programme is underpinned by a set of key principles including: PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures periodically and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Hospital uniform code must be adhered to. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. · It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice. Informal Enquiries Nora Twomey, Assistant Director of Nursing, CUH Nora.Twomey@hse.ie 087 218 6170

9 days agoPart-timePermanent

Office & HR Administrator

Costa CoffeeLittle Island, Cork

MBCC Foods Ireland Ltd (Costa Coffee Ireland) are delighted to announce that we are recruiting for an full-time, permanant, Office & HR Administrator to join our team in Eastgate Retail Park, Little Island, Cork. MBCC foods Ireland Ltd has ownership of Costa Coffee franchise including 150 + stores throughout Ireland and 11 KFC restaurants at present. The Office & HR Administrator will report directly to the HR Co-Ordinator and HR Manager and support the overall business and the HR function. This is an excellent opportunity for an administrative professional or HR graduate looking to kick start their HR career and gain valuable experience in all aspects of the HR function in a fast paced enviroment. This role requires the successful candidate to be on site 5 days a week. We are ideally seeking a candidate who is available immediately. Location: On site Hours: 9am-5:30pm Monday to Friday. Discounts : 50% Discount for Costa Coffee products and complimentary staff drinks. Contract: Permanent Purpose of the role To provide administrative support across the business and HR department, undertaking all administrative duties associated with the team, business and its activity. Job Description

30+ days agoFull-timePermanent

Airport Police And Fire Officers

DAACork

An exciting opportunity has arisen for the role of Airport Police and Fire Officers on a permanent basis. The key objective for the Airport Police Fire Service is to ensure the safety and security of all people using the airports, in conjunction with the security and protection of all installations, buildings and aircraft and the provision of firefighting, rescue, ambulance and road traffic services. Key Responsibilities: We are looking for individuals with a balanced temperament who can demonstrate a genuine interest in this type of work and can constructively contribute to the overall team objectives. Ability to deal with customers in a professional manner is of utmost importance. Continuous learning is an essential element of all positions within the Airport Police Fire Service. daa is an equal opportunities employer committed to celebrating diversity & inclusion and recognising the value that difference can bring, both for our business and for our people. We encourage applications from candidates with diverse backgrounds, perspectives, and experience. We ensure our recruitment process is accessible to all and offer reasonable accommodations to applicants at all stages of the selection process.

7 days agoPermanent

Warehouse Operative

C&C GroupLittle Island, County Cork

C&C Group plc is a large FMCG company headquartered in Ireland. The Group operates in the alcoholic drinks and soft drinks industries and has a portfolio of industry-leading brands such as Bulmers, Magners, Tennent’s, Tipperary Water and Finches. We have leading category positions in Ireland and the UK and exports to 50 other countries globally. We are looking for a Warehouse Operative to join our Distribution team to ensure that all aspects of the Warehouse Operation are performed efficiently What’s Involved? ·        Goods intake and dispatch, checking for accuracy and quality and highlighting any issues. ·        Record goods receipt and returns information accurately. ·        Picking product using the Voice System and loading and unloading of trucks and trailers. ·        Ensure stock is rotated and used on FIFO basis. ·        Maintain the warehouse areas to a high standard. ·        Ensure customer delivery performance targets are met. ·        Ad Hoc Duties as assigned by the Depot Team Leader.   What you’ll need? ·        Experience in goods receipt and distribution. ·        Good understanding of Store management processes and systems, Stock take & Stock rotation. ·        Experience in Voice/Order picking a positive. ·        Good communication skills. ·        Should be flexible to work overtime ·        Proven team worker with a positive attitude ·        Experience in working to deadlines in a busy environment.  Sound interesting? Send us a CV that demonstrates your skills, and we’ll come back to you ASAP! C&C Group (and inclusive companies) do not accept unsolicited CV’s from recruiters or employment agencies in response to any of our roles – we will not consider or agree to payment of any referral compensation or recruiter fee relating to unsolicited CVs including those submitted to hiring managers. C&C Group explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.

9 days agoFull-timePermanent

Legal Executive/secretary

Coakley Moloney SolicitorsCork

Coakley Moloney Solicitors are currently seeking to recruit an experienced Commercial/Conveyancing Legal Executive and/or Secretary on a permanent basis. To apply for this role please email a CV and cover letter to dmorgan@como.ie. Closing date for applications is 12 April 2024.

29 days agoPermanent

Store Manager

BootsWilton, Cork

The importance of your role. This is your chance to be part of something a bit different. You'll help our stores become even more successful. Working closely with our teams and our customers, you’ll help make our customers feel good – and we think that's a really great opportunity.It’s an opportunity to develop your career with us. A chance to build on your retail and commercial experience, and add to your management expertise. From healthcare to beauty, we keep our customers coming back and make them feel good. With a passion for customer care and sales, you’ll make sure our customers get a great shopping experience. What you’ll be doing day to day. Make the shop floor your own, get to know our teams, sales and operations. Consider ‘what can we do better?’ and opportunities we could be missing out on. This will set Boots apart from other retailers.Lead the sales and performance of your store, whilst keeping our customers close to heart. As an ambassador for our Boots brand you’ll be passionate about helping us work towards becoming the world's best pharmacy led health and beauty retailer.Inspire your teams with your love for great customer care. You'll really drive the success of your store, and help make our customer’s look and feel better. How will you do it? Know our business. Use your commercial and retail expertise, and be flexible with your approach to new business ideas keeping our customers in mind. Get to know our teams – find out what they like and what they want to see change.Be on the lookout for business trends and opportunities to drive our business into the future.Spot talent when you see it. Guide your team by building really great relationships, with your Assistant Manager and the local area as a Boots ambassador.There's also a range of fantastic benefits for you, not to mention great in store discounts and a great salary. What you’ll need to have. We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It’s a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. It could open up even more opportunities with us. You’ll need to have lots of retail management and commercial experience, with really great customer service skills. But it isn’t just about experience, we’re interested in seeing a bit more, the real you – and that makes us all feel good. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.

3 days agoFull-timePermanent

Receptionist

The iNUA CollectionCork

About the Role Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment and possess a genuine desire to go the extra mile? If so, we invite you to join our team at the  Radisson Blu Hotel & Spa, Cork , part of  The iNUA Collection ! As the first point of contact for our valued guests, you'll play a pivotal role in ensuring a smooth and memorable stay. You'll be responsible for welcoming guests, handling check-in/check-out procedures, and providing exceptional hospitality throughout their visit. This is an exciting opportunity to join a dynamic team within a world-renowned hotel brand. Responsibilities: Ready to Join Our Team? We are looking for a motivated and enthusiastic individual to join our team and build a successful career with Radisson Blu. If you are passionate about hospitality and possess the skills and drive to excel, we encourage you to apply!

9 days agoPermanentFull-time

Consultant Dermatologist

South Infirmary Victoria University HospitalCork

SIVUH welcomes applications for the post of Consultant Dermatologist . (Permanent Full Time ) SIVUH /CUH/MGH Appointment to this post is on a Public Only Consultant Contract 2023. SIVUH is the regional center for Dermatology, ENT , Elective Orthopaedic, Ophthalmology (In patient & Day Cases) & Chronic Pain services and provides a significant role in the provision of Oncology, General Surgery, Rheumatology, Endocrinology, Plastic Surgery, Oral and Maxillofacial Surgery, Elective Gynaecology, Radiology and Anesthesiology services. SIVUH is a teaching hospital and affiliated with the Medical, Nursing and Health & Social Care Professional disciplines in University College Cork and has developed key relationships in terms of training with many other educational sites both nationally and locally. South Infirmary-Victoria University Hospital is located in Cork’s City Centre and is easily accessible from all commuter routes. Our patients and staff are very important to us and this is reflected in the warm, friendly atmosphere which permeates throughout the Hospital. We value each and every individual and are committed to ensuring that all employees reach their full potential during their employment. We are an equal opportunities employer. We can offer you:

20 days agoFull-timePermanent
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