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SC Customer Representative

PepsicoCork

We are looking for a SC Customer Representative to join our team based in Little Island, Cork on a permanent basis.We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 17 locations across 11 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.The supply chain team are the lynch pin of operations ensuring the careful coordination of concentrate ingredients and recipes. The team works with our global plants, bottlers and Distribution Centres to ensure flawless supply execution for PepsiCo. Would you like to work in a dynamic global environment connected in to 140 markets worldwide? If so we could take your talents to a whole new level. Role Summary: The purpose of this role is to manage a portfolio of customers end to end including demand signal management and innovation, along with standard business to meet core metrics Primary Accountabilities: Provide validated forecast and order requirements to ensure maximum supply chain efficiencies across Purchasing / Supply Planning / Operations (Production & Warehousing) / Finance and Distribution; PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $64 billion in net revenue in 2018, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. “Winning with Purpose” reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business. For more information, visit www.pepsico.com“For the purposes of external advertising we have called this role a CS Customer Representative. However please note that the internal job title the successful candidate will be SC Customer Mgmt Asst Representative.” #LI-IRELAND Relocation Eligible: Not Applicable Job Type: Pipeline

2 days agoPermanent

Senior Manufacturing Engineer

StrykerCork, Cork

Senior Manufacturing Engineer – Model Farm Rd We are hiring a Senior Manufacturing Engineer to join our growing team in Stryker Model Farm Rd. Every day in our Neurovascular manufacturing site in Cork, we make products that save our patients/customers lives! This is an opportunity for you to become a key part of that of that! If you are a natural problem solver with excellent interpersonal skills then a Senior Manufacturing Engineering role in Stryker could be just what you’re looking for! This role will be based in Stryker Model Farm Rd and is on an initial 12 month FTC. Who We Want:

2 days agoFull-time

Manufacturing Engineer I

Gilead SciencesCork

Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams. For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job. Job Description Roles and Responsibilities: Equal Employment Opportunity (EEO) It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws. For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job.

2 days ago

Desktop Support Specialist

Grant ThorntonCork

This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT support services department and are looking to recruit a Desktop Support Specialist within our Cork office. If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you. The role:

2 days ago

IT Recruitment Associate

BardenCork

Hi. We’re Barden. We’re a Partner Led, expert recruitment firm. We’re entrepreneur led and Irish owned, with offices in Dublin and Cork….and we’re just getting started! What do we actually do? We help companies in Ireland build amazing teams. We’re not just about jobs though. We’re about helping people realize their potential. Simple. Learning with Barden With Barden you’ll be involved in stuff that’s just leagues apart from the work you’ll do anywhere else. While you build up your recruitment expertise you’ll get a whole lot of exposure, including: Barden is a Partner-Led expert recruitment firm that only works with the very best. Check out what it takes to make it with us here >>> and if you think you have what it takes to be Barden drop Ed Heffernan a line (ed.heffernan@barden.ie) and Ed will take it from there…

2 days agoGraduate

Recruitment Associate

BardenCork

Hi. We’re Barden. We’re a Partner Led, expert recruitment firm. We’re entrepreneur driven and Irish owned, with offices in Dublin and Cork….and we’re just getting started! What do we actually do? We help companies in Ireland build amazing teams. We’re not just about jobs though. We’re about helping people realize their potential. Simple. “We’re not a regular recruitment company. We’re advisory first, transaction second; for us it’s all about helping people to realise their potential. In Barden there are no cold calls, no KPI’s and no sales. Just a group of smart, energetic, professional people that want to make a difference; and have some fun along the way.” – Killian O’Leary | IT Partner | Barden Right now, Killian O’Leary is on a mission to build a next generation IT recruitment team in Cork. If you’ve a technology background and want to making a move into recruitment OR if you’re an experienced recruitment consultant that has what it takes to be Barden, then this might be the opportunity you’ve been waiting for…. Working with Barden… Barden is a Partner-Led expert recruitment firm that only works with the very best. Check out what it takes to make it with us here >>> and if you think you have what it takes to be Barden drop Ed Heffernan a line (ed.heffernan@barden.ie) and Ed will take it from there…

2 days ago

Shipping Manager Global Tech €55k

Principle HRCork€51,000 a year

Shipping Manager Global Tech Cork €60k Immediate requirement for an experienced Shipping Manager to join the team of a Global Technology company based in Cork . You ideally should have prior experience working in a laboratory or manufacturing or Semi Conductor environment. What's in it for you : What next : Apply today for full details on this Shipping Manager role. Ed in Principle 016035071 | ed@principlehr.ie

2 days ago

GIO Network Engineer

AppleCork

Summary Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have envisioned — and now can’t imagine living without. If you’re excited by the idea of making an impact, joining a team where we pride ourselves in being one of the most diverse and expansive companies in the world, a career with Apple might be your dream job. Quite simply, our team keeps Apple’s world-class network running. We are a global community of engineers who work together to operate a multi-vendor network that interconnects Apple’s large campuses and smaller regional or national offices, as well as providing connectivity via various VPN technologies to third-party suppliers and partners. We are looking for an enthusiastic and passionate person to join a dynamic and exciting team within Apple’s Global Infrastructure Operations, supporting Apple’s varied locations and third-party sites. You will be skilled in cross-organisational collaboration, liaising with internal teams and external service providers to operate and maintain the network infrastructure. You will need to develop and maintain clear documentation and procedures associated with operations and known issues. This position provides the opportunity to operate a cutting-edge, worldwide, multi-vendor network. Key Qualifications

2 days ago

Retail Contact Centre Phone Supervisor

AppleCork

Summary At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, impress, engage and inspire. If you have an unwavering commitment to lead a sales team to provide an extraordinary customer experience and you love new technology, then this is the job for you. As a customer service supervisor you will lead a team of dynamic sales specialists. This will include coaching specialists to meet or exceed business goals ensuring that all Apple customers are receiving an excellent service. You will need to hire and retain a diverse and customer orientated team to strengthen the Apple Brand. Key Qualifications Description - Lead and unite a team of dynamic specialists to provide excellent service to customers through via phone calls. - Manage your team via engagement, support, coaching, and direct feedback - Implement a culture of self-assessment and self-learning - Monitor interactions daily and provide feedback to specialists. - Ability to share your technical experience, creativity and customer focused flair with staff and customers alike - Ensure all targets are met with a high degree of focus on customer satisfaction and relationship-based selling

2 days ago

Retail Contact Centre Customer Service Representative - French

AppleCork

Summary Love to solve problems and delight customers? The best products come with the world’s best customer support. Troubleshooting with integrity and quick resolution are just part of the equation — we want our customers to be happy with every interaction they have with us. Whether you’re helping a customer set up or finding answers to their questions about their recent order, you’re ready to share knowledge and provide excellent assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple. Key Qualifications Description As a Customer Support Representative, you’re the one who helps customers after they purchase our products. Your day is filled with a range of focused support for customers who contact you via inbound calls and/or emails. When a customer needs assistance, you quickly assess their situation and give advice or a solution on the spot, using your knowledge of current Apple processes. At other times, you engage with support team members who can further assist. By helping Apple maintain positive relationships with customers, you are instrumental to our success. - Searching Apple's internal systems for specific order details, e.g, delivery information, payment details, address-verification etc. - Navigating Apple and Apple carriers' websites for logistics information. - Communicating with other Apple departments such as Logistics and Finance via Apple's internal tools to further investigate a customer issue. - Detailed logging of all customer calls, written in English, in the relevant Apple database. - Need to gain in-depth knowledge of AppleStore processes and policies, including knowing when to make exceptions to ensure customer happiness. - Advise customers on the features and benefits of our new and existing Apple products. - All Customer Support Representatives are expected to deal professionally and competently with all customers, representing Apple in a positive manner, to ensure a world-class customer service for AppleStore customers at all times.

2 days ago
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