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Background: Veolia is Ireland’s leading environmental services company. We provide a comprehensive range of energy, waste and water solutions and are dedicated to carbon reduction, protecting the environment and building the circular economy. We offer all employees a benefits package as standard which includes full VHI cover, pension and education assistance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. Overview of the role: The successful candidate will lead, structure and develop the customer support team in order to provide best in class customer service to our clients whilst supporting the development of new business. Internally liaising primarily with our accounts management, operations and finance team in their day to day role. The role will involve working with our customer support teams in other geographical areas within Ireland. Roles and Responsibilities
Communications Manager
Overview of the Civil Service The Civil Service is at the heart of Irish society. Everything we do impacts our country, and most importantly, our people. We are a robust and trusted institution, which has served the people of Ireland since the foundation of the State. While the challenges which face the Civil Service today are different to those faced at the foundation of the State, our core values remain the same. The Civil Service is a large complex organisation employing over 50,000 people in approximately 40 Government Departments and offices and a range of other bodies. Every day the Civil Service makes a vital contribution to Irish life. Everything the Civil Service does, from carrying out the work of Government to delivering frontline public services, impacts Ireland in some way. Why work in communications in the Civil Service? Working in communications with the Civil Service provides an excellent opportunity to lead and shape communications policy, strategy and practice within Government and to develop your career as a skilled communications professional. The role of Communications Manager gives you the opportunity to make a difference in people’s lives. You will work on some of the most important issues, keeping the public informed and supporting the delivery of policy and public services. Improving communication capacity across government departments and offices is a key enabler to ensure effective policy implementation and understanding. Opportunities now exist for experienced communications professionals with leadership experience and a record of significant achievements to take up the role of Communications Manager in the Civil Service. This senior level position offers an exciting opportunity for ambitious, enthusiastic and committed professionals with a strong commitment to serving the public interest. The role involves collaborative working and a willingness to take on new challenges. Successful candidates will be offered a dynamic, satisfying and varied career, with competitive terms and conditions. About the role The Communications Manager position is a senior role that will have responsibility for leading and shaping communications programmes within an organisation. As a senior manager, you will set the strategy and workplan for your team and take responsibility for delivery. Your specialist knowledge and experience will support the delivery of excellent, public-focused communications. Focusing on departmental priorities and business objectives, you will provide leadership to team members and help build capability across the communications function. As a key member of the departmental/organisational communications team, you will play a pivotal role in managing the team and communications across a variety of work streams. This could include, for example, strategic communications and campaigns, media relations, event management, digital communications, stakeholder engagement or internal communications. You will have a keen understanding of the political system in Ireland, and a strong interest in current affairs. You will have the authority, experience and personal impact to provide communications advice and support to senior leaders and build excellent working relationships with counterparts in other government departments and agencies as well as external organisations. Principal Duties and Responsibilities Depending on the organisation to which you are assigned, the following is an overview of the type of responsibilities and tasks involved in the Communications Manager role: Providing leadership in the setting of strategic direction for the communications work of the organisation. Working at a strategic level with senior officials, advisers and relevant ministers to align all communications with organisational priorities. Collaborating both within the organisation’s communications team and across the organisation, Government, and external bodies, to deliver consistent, coherent, high-quality, cost-effective, accessible, public-focused communications. Leading sub-teams within the communications team, taking responsibility for managing performance, supporting individuals to develop their personal skills and careers, with a strong focus on nurturing talent. Developing and delivering communications programmes involving media relations, social and digital communications, event management, stakeholder communications, internal communications, and corporate communications in alignment with ministerial and government priorities. Embedding evidence and research into objective-focused communications activities. Using data, trends and analysis to develop engaging content for all channels. Please note: The above is a general guide to the role and is not an exhaustive description of the duties which are associated with the role or tasks which may be assigned to the role of Communications Manager in the Civil Service. The specific duties of each Communications Manager role will largely be determined by the Civil Service organisation to which you are assigned. Vacancies and Location Candidates who are successful in this competition will be placed on a panel, in order of merit from which vacancies for Communications Manager arising across the Civil Service will be filled. These vacancies may exist in one of many Government Departments, Offices or in an agency of a Government Department. Although the majority of vacancies arising over the lifetime of the panel are expected to be located in the wider Dublin area, a limited number of vacancies may arise in some regional locations which may also be filled from this panel. Candidates should note the following: Successful candidates from this competition may be placed in any Civil Service organisation, government department, office or other bodies such as An Garda Síochána. An offer from this competition must be accepted within a maximum period of five working days. If the offer is not accepted within that timeframe, the offer will be considered to have been refused. It is not expected that appointments will be made from this panel after December 2027. Working Environment Candidates should be aware that requirements in relation to working onsite at their place of work will be in line with their assigned organisation’s Blended Work Policy. The Communications Manager role may involve some travel and some weekend/out of hours work. Where this occurs, Civil Service travel and subsistence rates will apply. Benefits As well as a rewarding and challenging career, some of the benefits of working as a Communications Manager in the Civil Service include: Competitive salary, starting at €81,475 with yearly increments for satisfactory performance Public Sector pension 30 days of annual leave per year Access to well-being programmes to support a healthy work-life balance Opportunity to avail of the ‘Cycle to Work’ scheme, and the tax saver public transport pass Opportunity to join the Public Service Credit Union Subject to business needs and a satisfactory probationary period: Flexible working with a commitment to work-life balance and a family-friendly workplace (including work-sharing arrangements and a wide variety of special leave options); Access to Shorter Working Year Scheme; Facility to apply for career breaks; Learning and development opportunities. Opportunities for promotion through internal, interdepartmental and open competitions Essential Candidates must have on or before Thursday 18th of September 2025: a) A qualification at minimum level 8 on the National Framework of Qualifications (NFQ) or NARIC Ireland Foreign Qualifications equivalent in a relevant discipline such as Communications, Public Relations, Marketing etc. and b) At least 4 years’ experience managing communications projects or programmes for an organisation, including experience across at least four of the areas below: Media relations Social / digital media Public affairs / stakeholder engagement Event management Internal communications Campaign management Marketing / advertising OR At least 6 years’ experience managing communications projects or programmes for an organisation, including experience across at least four of the areas below: Media relations Social / digital media Public affairs / stakeholder engagement Event management Internal communications Campaign management Marketing / advertising Candidates must also have: Experience of leading multi-disciplinary teams including line management and staff development. Experience of leading on the planning and delivery of communications with demonstrated evidence of having devised and implemented effective communications strategies and programmes based on analysis, data, audience understanding and business objectives. Experience of managing day-to-day media and stakeholder enquiries. Experience of managing digital and social media, including developing bespoke content, for effective communications purposes. Demonstrable experience of exercising sound judgment and making the right call under pressure. Experience of handling budgets and ensuring value for money. Strong research and analytical skills with excellent attention to detail. Proven organisational skills with the ability to deal with multiple demands and competing priorities to tight deadlines while producing high-quality work. The ability to act as a spokesperson and to manage communications on behalf of an organisation in a professional and comprehensive way considering reputation and risk management. Excellent interpersonal skills with a demonstrated ability to network, build relationships and engage effectively with, influence and secure support from stakeholders at all levels of seniority. Excellent written and verbal communication skills (including presentation skills) with proven experience in communicating complex issues clearly and concisely to a diverse audience. A motivated, flexible and adaptive approach, the capability to contribute positively to the implementation of change, and the ability to use their own initiative as and when appropriate. A keen understanding of the political system in Ireland, or the capacity to quickly acquire same, and a strong interest in current affairs. Well-developed IT/digital skills including a good working knowledge of MS Office suite and familiarity with specialist software packages used in the communications area. A commitment to continuing professional learning and development.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Support Worker
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Support Workerto join our team in Cork (Adult Respite Services, Ard na Mara, Ladysbridge, Co Cork). Contract Type: Permanent full time and relief contracts available Contract Hours: up to 39 hours per week & Relief Salary Scale: €32,639 – €39,499 pro rata per annum. This pay scale is subject to increases in 2025 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations Annual Leave Entitlement : 30 days per annum pro-rata, and proportionately less for less than 12 months service. Overview of the Post: The role of Support Worker is to work as part of a dedicated and innovative team to provide person centred services to children and adults with disabilities who attend Enable Ireland Services. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: · QQI Level 5 Major Award in one of the following: o Healthcare Support o Social Care o Pre Nursing o Childcare (8 modules to include one module on special needs/disability studies/challenging behaviour or a commitment to complete one of these modules within 6-months of commencement) OR ·A comparable SNA Qualification OR · Year 1 of a relevant degree programme in Health and Social Care (such as Social Care, Child Care, Nursing, Occupational Therapy, Physiotherapy, Speech & Language Therapy) AND · Full Clean Manual Driving Licence and willingness to drive company vehicles. AND · Be eligible to work in the state Desirable Criteria: · Experience of supporting people with disabilities. · Experience of working with people with behaviours of concern. · Experience of providing personal care · Basic IT skills If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: 7th September 2025 A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention polic
Burger King Team Member
Burger King Team Member - Applegreen Hollyhill As a Burger King Team Member at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Burger King Team Member at Applegreen? · Support day to day operations of the business. · Ensure shop floor is clean and tidy. · Ensure all food safety policies are met. · Food preparation. · Follow and enforce Burger King manual training contents. · Stock control and management. · Create the best food experience possible for customers. · Work closely with management to achieve weekly and quarterly targets. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. An Applegreen Burger King Team Member would ideally: · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks.
Sales Assistant
Sales Assistant - Applegreen Hollyhill As a Sales Assistant at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Sales Assistant at Applegreen?
Registrar In Neurosurgery
The successful candidate will be required to start Monday 12th January 2026. The Department of Neurosurgery at Cork University Hospital (CUH) is seeking to hire an experienced Neurosurgical Registrar. This post will provide research and clinical support to neuroscience research and clinical trials within the department. This is an exciting opportunity for the post-holder to join a busy neurosurgical unit. The successful applicant will be involved in the General Neurosurgery rota, and a 1:6 on call as the first on call Registrar. This involves supporting the more junior medical staff, assessment and clerking of new admissions, initiating investigations, performing emergency neurosurgical procedures and treatment. Consultant guidance will be available. The elective clinical work may vary from week to week depending on the service and research needs. The post holder will participate at the existing Multi-Disciplinary Team meetings (MDT) currently on-going in the department. This post provides excellent neurosurgical experience and plentiful educational opportunities for the post-holder, who will be encouraged to participate in educational programme and presentations. Qualifications and skills Suitable applicants should have experience at Registrar level in Neurosurgery, preferably in the UK and Ireland. Applicants should be registered with the Irish Medical Council and passed MRCS or equivalent. The successful candidate should demonstrate a strong grounding in Cranial and Spinal Neurosurgery, research and teaching. While prior clinical research experience and/or publications are desirable, these are not essential.
Support Worker
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Support Workerto join our team in Cork (Adult Residential Services, St Laurence’s Lota Park, Glanmire, Cork) Contract Type: Permanent, temporary and relief contracts available Contract Hours: Full time (39 hours per week), Part-Time & Relief Salary Scale: €32,639 – €39,499 pro rata per annum. This pay scale is subject to increases in 2025 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations Annual Leave Entitlement : 30 days per annum pro-rata, and proportionately less for less than 12 months service. Overview of the Post: The role of Support Worker is to work as part of a dedicated and innovative team to provide person centred services to children and adults with disabilities who attend Enable Ireland Services. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: · QQI Level 5 Major Award in one of the following: o Healthcare Support o Social Care o Pre Nursing o Childcare (8 modules to include one module on special needs/disability studies/challenging behaviour or a commitment to complete one of these modules within 6-months of commencement) OR ·A comparable SNA Qualification OR · Year 1 of a relevant degree programme in Health and Social Care (such as Social Care, Child Care, Nursing, Occupational Therapy, Physiotherapy, Speech & Language Therapy) AND · Full Clean Manual Driving Licence and willingness to drive company vehicles. AND · Be eligible to work in the state Desirable Criteria: · Experience of supporting people with disabilities. · Experience of working with people with behaviours of concern. · Experience of providing personal care · Basic IT skills If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: Sunday 7th September 2025 A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention polic
Multi-task Attendant
Remuneration The salary scale for the post is: (as at 01/08/2025) €35,788 - €37,252 - €38,794 - €39,204 - €40,211 - €41,082 - €42,336 - €43,636 - €44,984 Key Working Relationships The post holder will on a day to day basis have a working relationship with the nurse on duty, the Clinical Nurse Manager 1 (CNM1), Clinical Nurse Manager 2 (CNM2), the Assistant Director of Nursing (ADON) and is ultimately accountable to the Director of Nursing (DON). Purpose of the Post To provide direct and indirect day-to-day care for residents. Support the provision of a high quality, hygienic and customer focused service including: • Assisting Nurses and healthcare staff in caring for residents. • Use a person centred approach to high quality resident care. • Provide high standards in housekeeping, catering, laundry, portering or general duties as assigned. • Promote service user choice and independence. • Complete the relevant documentation as required as part of the role. • Adhere to HSE policies and procedures Principal Duties and Responsibilities • Duties assigned to the Multi-Task Attendant will vary depending on the care setting. • Support residents in directing their own lives in accordance with their cognitive and physical abilities in an environment that reflects the comforts of home. • Respect residents, their families and each other as individuals showing dignity, courtesy and professionalism at all times. • Act as an advocate for residents. • Assist the Registered Nurse in the provision of a quality service by promoting and adopting a philosophy of care and working in line with national and locally devised policies and regulations. • Ensure that care is carried out in an empathetic and ethical manner and that the dignity and spiritual needs of the residents are maintained and respected. • Contribute to the development of a multi-disciplinary assessment and care plan and assist in its implementation and evaluation in consultation with the resident as appropriate. • Carry out assigned and delegated responsibilities involving direct care and all activities of daily living under the supervision of a Registered General Nurse, e.g. to assist residents maintain standards of personal hygiene, laundry, dietary intake, physical, mental health and any other personal needs. • Carry out assigned social activities as delegated and under the supervision of the Registered General Nurse. • Assist members of the Multi-Disciplinary Team (MDT) in the delivery of programmes for older persons in a safe environment. • Prepare and serve food as appropriate. • Attend staff meetings and contribute constructively to the smooth running of the centre. • Maintain the confidentiality of all information made available to him/her during the course of his/her work. Health & Safety • Conduct his/ herself in a manner that conveys respect of the individual and ensures safe resident care. • Report any incident or potential incident which may compromise the health and safety of residents, staff or visitors and take appropriate action. • Ensure completion of incident/near miss forms. • Not undertake any duty related to resident care for which he/she is not trained. • Understand and adhere to all policies, guidelines and procedures. • Apply precautions at all times to minimise the risks of cross infection e.g. clean up any spillages of bodily fluids. • Ensure that all equipment is stored and cleaned correctly, and storage areas are kept clean and tidy. • Report any breakage or malfunction of equipment to technical staff and/or appropriate others. • Present to work wearing the agreed attire and identification, having regard to the highest standard of attire and personal hygiene. Education & Training • Attend induction and mandatory in-service education. • Maintain continuous personal and participate in team based development, education, training and learning. • Develop and use reflective practice techniques as part of the MDT. • Participate in appraisal and the development of a personal development plan in conjunction with his/her line manager. Administrative • Maintain and monitor appropriate levels of consumables supplies in the unit. • Maintain appropriate records to facilitate the ordering process / enable cost monitoring in line with financial regulations. • Answer the telephone, respond to queries, take messages and deal with queries as appropriate / agreed with the Registered Nurse. • Promote a culture that values diversity and respect in the workplace. Operational • Be courteous and helpful to patients and their relatives and respect each other person’s privacy and dignity at all times. • Present to work wearing the agreed attire and identification, having regard to the highest standard of attire and personal hygiene. • Acquaint themselves with Health & Safety at Work guidelines and obligations including e-learning programmes on HSELand. • Ensure an adequate knowledge of the emergency action and fire plan. Be aware of fire precautions and procedures and attend fire drills once a year. • Conduct his/ herself in a manner that conveys respect of the individual and ensures safe resident/patient care. • Report any incident or potential incident which may compromise the health and safety of residents/patients, staff or visitors to the person in charge and take appropriate action. • Understand and adhere to all HSE policies, guidelines and procedures. • Follow HSE Policy with regard to confidentially in relation to patient care. • In accordance with Health and Safety at Work Policy, it is each staff members responsibility to observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. • Participate in appropriate in-service training sessions including fire safety, moving techniques in patients care, hand hygiene and any other such sessions as organised. • Be able to work as part of a team. • Have knowledge of Children First and complete HSELand Introduction to Children First on line e-learning programme. It is HSE policy that all staff irrespective of role, grade or position must promote the welfare of children and protect them from harm. • Have knowledge of Safeguarding and complete HSELand Safeguarding training programme. • To be aware of: o Infection control procedures o Complaints Procedures o Incident and Accident reporting o Risk Management • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Confidentiality It is essential that we maintain the privacy of people who use the healthcare service. In the course of the employment the appointee may have access to, or hear information concerning the medical or personal affairs of patient/residents and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instruction of an authorised officer, on no account must information concerning staff, patient/residents or other health service business be divulged or discussed except in the performance of normal duty. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: (i) Possess the relevant QQI Further Education and Training (FET) Level 5 Certificate in Health Service Skills. Or (ii) FETAC Level 5 Certificate in Health Service Skills or Healthcare Support. Or (iii) A relevant healthcare qualification. Or (iv) Be currently employed as an Attendant, Multi-Task or a comparable role and be willing to undertake a QQI/FET Level 5 programme in Health Service skills or equivalent. If (iv) of the eligibility criteria applies to you, the responsibility to undertake the relevant qualification lies with the applicant. And (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Demonstrate your experience and or knowledge of the role of Multi-Task Attendant. Other requirements specific to the post Flexibility regarding working hours as post may require out of hours service as assigned by Manager i.e. evening service, weekend duties. Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge and Experience: • Demonstrate experience of working in a caring role e.g. previous role as a carer in a continuing care environment. • Demonstrate evidence of experience working in a healthcare environment • Demonstrate knowledge of Health & Safety regulations • Demonstrate knowledge of Health Services and role of Multi Task Attendant Planning & Organising • Demonstrate ability to plan and complete tasks allocated and to organise workload in a methodical manner and deal with the unexpected should it arise • Demonstrate flexible approach to work • Demonstrate ability to work on own initiative • Demonstrate good organisational ability with practical competence Teamwork • Demonstrate ability to work as a member of team and make positive contributions to that team • Demonstrate ability to carry out instructions and appreciate the importance of providing quality care to patients Patient/Customer Focus • Demonstrate ability to work in a customer focussed environment • Demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect • Demonstrate motivation to fulfil the role and contribute to improving the service Communication & Interpersonal Skills • Demonstrate excellent communication skills, including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role • Demonstrate ability to communicate satisfactorily with patients and colleagues and maintain the confidentiality of the service • Demonstrate motivation and appreciate the importance of the need to provide quality service for patients/colleagues and in particular older people
