131 - 140 of 2719 Jobs 

Technical Support Associate

AccentureDublin

Technical Support Associates work in a technical client facing service environment, supporting partners. They provide specialist technical support for resolution of customer problems, incidents, issues, requests and queries. They liaise with product specialists, engineers, support teams, as required resolving requests issues in a timely manner. They ensure proper documentation, notification, escalation, tracking, and follow up of all incidents as well as translating client requirements into solutions that will create value for Accenture and our clients.

30+ days ago

Content Review Associate-CM-german

AccentureDublin

Job Specification: General Information: Position: Content Review Associate Location: Dublin, Ireland Contract: Full-time role 40 hours per week, 12 months contract (with view to extension) Work Hours: Must be flexible to work in a 24/7 environment Job Description Accenture are recruiting content reviewers to work with us on a 12 months contractor basis working with one of our global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience. As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society. Duties and Responsibilities Day-to-day responsibilities may include, but are not limited to: • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality • Respond to user inquiries with high quality, speed, empathy, and accuracy • Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures • Fulfill base productivity and quality requirements • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

30+ days agoFull-time

Bb Customer Support- Fluent Russian

AccentureDublin

Job Description Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels live chat, email and phone Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions Work with business customers to identify their growth marketing plans and give advice on how to implement the product to achieve them Be an advocate of our organisation and strive to exceed in customer satisfaction ratings Provide product and tool support to improve the overall experience and drive higher product adoption and spend Identify trends and solve problems facing multiple business customers Provide vital product insights and feedback on client products

30+ days ago

Bb Customer Support- Fluent German

AccentureDublin

Job Description Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels live chat, email and phone Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions Work with business customers to identify their growth marketing plans and give advice on how to implement the product to achieve them Be an advocate of our organisation and strive to exceed in customer satisfaction ratings Provide product and tool support to improve the overall experience and drive higher product adoption and spend Identify trends and solve problems facing multiple business customers Provide vital product insights and feedback on client products

30+ days ago

Bb Customer Support- Fluent Dutch

AccentureDublin

Job Description Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels live chat, email and phone Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions Work with business customers to identify their growth marketing plans and give advice on how to implement the product to achieve them Be an advocate of our organisation and strive to exceed in customer satisfaction ratings Provide product and tool support to improve the overall experience and drive higher product adoption and spend Identify trends and solve problems facing multiple business customers Provide vital product insights and feedback on client products

30+ days ago

Content Review Associate-CM-french

AccentureDublin

Job Specification: General Information: Position: Content Review Associate Location: Dublin, Ireland Contract: Full-time role 40 hours per week, 12 months contract (with view to extension) Work Hours: Must be flexible to work in a 24/7 environment Job Description Accenture are recruiting content reviewers to work with us on a 12 months contractor basis working with one of our global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience. As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society. Duties and Responsibilities Day-to-day responsibilities may include, but are not limited to: • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality • Respond to user inquiries with high quality, speed, empathy, and accuracy • Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures • Fulfill base productivity and quality requirements • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

30+ days agoFull-time

Bb Customer Support- Fluent Danish

AccentureDublin

Job Description Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels live chat, email and phone Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions Work with business customers to identify their growth marketing plans and give advice on how to implement the product to achieve them Be an advocate of our organisation and strive to exceed in customer satisfaction ratings Provide product and tool support to improve the overall experience and drive higher product adoption and spend Identify trends and solve problems facing multiple business customers Provide vital product insights and feedback on client products

30+ days ago

Content Review Associate-cm, Norwegian

AccentureDublin

Job Specification: General Information: Position: Content Review Associate Location: Dublin, Ireland Contract: Full-time role 40 hours per week, 12 months contract (with view to extension) Work Hours: Must be flexible to work in a 24/7 environment Job Description Accenture are recruiting content reviewers to work with us on a 12 months contractor basis working with one of our global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience. As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society. Duties and Responsibilities Day-to-day responsibilities may include, but are not limited to: • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality • Respond to user inquiries with high quality, speed, empathy, and accuracy • Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures • Fulfill base productivity and quality requirements • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

30+ days agoFull-time

Content Review Associate-cm, Danish

AccentureDublin

Job Specification: General Information: Position: Content Review Associate Location: Dublin, Ireland Contract: Full-time role 40 hours per week, 12 months contract (with view to extension) Work Hours: Must be flexible to work in a 24/7 environment Job Description Accenture are recruiting content reviewers to work with us on a 12 months contractor basis working with one of our global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience. As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society. Duties and Responsibilities Day-to-day responsibilities may include, but are not limited to: • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality • Respond to user inquiries with high quality, speed, empathy, and accuracy • Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures • Fulfill base productivity and quality requirements • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

30+ days agoFull-time

Bb Customer Support- Fluent French

AccentureDublin

Job Description Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East and Asia through different channels live chat, email and phone Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions Work with business customers to identify their growth marketing plans and give advice on how to implement the product to achieve them Be an advocate of our organisation and strive to exceed in customer satisfaction ratings Provide product and tool support to improve the overall experience and drive higher product adoption and spend Identify trends and solve problems facing multiple business customers Provide vital product insights and feedback on client products

30+ days ago
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