Jobs in Dublin
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Abtran are currently hiring Customer Service Advisors on a full-time, permanent basis in Blackrock, co. Dublin.We are looking for highly motivated and customer focused individuals to join our team. A minimum of 2 APA exams completed - APA in Regulations, Loans & Investments or QFA (Mandatory) At ABTRAN our People are Customer advocated and brand ambassadors for both Abtran and our client. We provide Fast and effective resolution for customer issues and ensure we are always "Going beyond" for customersThe quality, integrity, and commitment of our employees have been key factors in our company's growth. We are hiring the best people and helping them grow both professionally and personally, to ensure a bright future. This is a on-site role - Training on site in Blackrock, co. Dublin The Dublin office address is: Carysfort Avenue, Blackrock, co. Dublin A94 R891 Salary: €29,500 pa Employee Benefits include: · All training provided is fully paid and will take place on site in Blackrock, co. Dublin · Permanent 37.5hr per week contracts · We offer a structured Induction programme where you will learn about our products and our customers · Pay Pathways - performance-based increase in salary after 1 year and 2 years service · Premium Pay on Weekends and Bank Holidays · Additional Annual Leave for Tenured Employees · High energy and dynamic work environment · Supporting upskilling and/or education in preparation for career development though our Abtran Academy · Scheduled protected weekly Learning and Development time · Culture for promoting from within · Wellbeing programme focused on our people's health and wellness · Health Insurance Discount Programme · Employee Assistance Programme · Pension Scheme · Employee Discounts in local businesses · Life Cover · Refer a Friend Bonus Scheme · Cycle to Work Scheme · Leap Card Tax Saver · Maternity Pay & Paternity Pay · Paid Statutory Sick leave Let us tell you more about this great opportunity: Based in our Dublin, you will be working for Abtran on behalf of our partner, as a Customer Service Agent.As frontline staff, you will be the first point of contact providing support for a leading brand, delivering a first-class customer experience.We offer the opportunity to work in a positive, supportive, and competitive environment. This could be the start of a promising and rewarding career with plenty of opportunities for career progression. We promote a positive work-life balance, and we are looking for Customer Service Agents to join our fun and dynamic team here in Dublin How you will spend your day:
Senior Social Worker
Senior Social Worker Based in CRC Lead Agency Children’s Disability Network Team, Clondalkin, Full-time Permanent, 35 hours per week. The CRC Children’s Disability Network Teams (CDNT) provides interventions to children from the age of 0-18 years, presenting with complex developmental needs requiring inter-disciplinary intervention. The Senior Social Worker is a valuable member of the Children’s Disability Network Team (CDNT). The CDNT provides an evidence-based service in line with family centred practice and Progressing Disability Services (PDS) principles. This is an exciting opportunity to work as part of a dynamic team. The successful candidate will carry a case load, supervise Social Work staff & students as required and take the Social Work lead in key areas of service development, reporting to the CDNT manager and for clinical supervision to the Principal Social Worker. The successful candidate will have the following essential requirements. · A recognised Social Work qualification and current CORU registration. · 3 years minimum post-qualification experience · Clinical knowledge, judgment and skills, including supervisory ability, to fulfil the functions of the role · Excellent communication, initiative and time management skills · Flexibility and teamwork skills are key to this role · Full driver’s license and access to car Desirable requirements: · Experience of working in a Disability, Health, or Medical setting · Experience in Child Safeguarding · Experience in Group Work · Experience in Family Centered Practice It must be clearly demonstrated in your CV and supporting statement how you meet the required skills, competencies and knowledge for the post. Department of Health Salary Scale apply, Senior Social Worker Scale (€67,541 - € 77,908). Please apply through Rezoomo. Applications must be received before 22nd, May 2024. Informal enquires to Jean Oswell, CDNM Swords on joswell@crc.ie A panel may be created from this campaign from which current and future permanent, specified purpose, whole- time and part-time posts for the CRC Children’s Disability Network Team in Clontarf, Swords, Clondalkin and Balbriggan CDNTs will be filled. Data Protection: Please refer to crc_job_applicant_privacy_notice.pdf to learn more about how we handle your personal data and the rights that you have during the recruitment cycle . This role is subject to HSE Approval.
Quality Assurance Administrator
RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission “To educate, nurture and discover for the benefit of human health”. For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University rankings. We are proud to announce that RCSI has ranked first in the world for “Good Health and Well-being” in the Times Higher Education #SDG Impact Rankings 2023. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose. Innovating for a Healthier Future 2023-2027 is RCSI’s new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals – with a particular focus on Goal 3, which targets good health and well-being. More details about RCSI can be found at www.rcsi.ie; in particular, I would point potential applicants towards the 2023 Institutional Review document, which gives a comprehensive overview of RCSI’s governance and breadth of scope – Access here We seek candidates whose experience to date has prepared them to contribute to our commitment to the “Race Equality Action Plan 2021-2024” at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent. The Quality Enhancement Office (QEO) The role of the Quality Enhancement Office (QEO) is to support the implementation of the RCSI Quality Framework by coordinating activities and collecting the data needed to allow us to continually assure and develop the quality of all aspects of RCSI’s provision. The main activities of the QEO are coordination of RCSI’s engagement with external quality assurance requirements; management of internal quality reviews; collection and analysis of regular and bespoke survey data; promotion of quality enhancement activity. The QEO engages with colleagues in all RCSI schools, faculties, professional support departments and internationally to deliver on these activities. The objective of this post is to proactively provide a high-quality administrative support service to the Quality Enhancement Office. The postholder will report to the Head of the QEO but will also be directed by their nominee(s). Specifically, the duties of the post are: Quality Evaluations and Surveys Coordinating the accurate deployment of surveys in line with the survey calendar. Creating, updating, testing and meticulously proofreading surveys within the online survey platform. Checking survey progress and managing survey reminders to maximise engagement from participants. Supporting survey report generation e.g. downloading survey data, supporting open-ended comment analysis, data cleaning. Liaising with other departments and class reps/Students Unions in relation to survey content approval and to support survey promotion. Supporting promotional activities around surveys e.g. creating promotional materials (posters, social media content) and participating in survey-related events. Quality Reviews Providing administrative support in the planning, delivery and implementation of the RCSI cycle of internal quality reviews. Supporting quality review processes including: Liaising with the school/department undergoing review in the coordination of review activities. Planning and coordination of review logistics to include site-visit schedules, venue bookings, catering and technical requirements. Liaising with Review Group members to coordinate their logistical requirements for travel, accommodation, expenses and payments. Managing and preparing review documentation and presentations including proofing/formatting documentation and supporting the design process. Coordinating site-visit activities to include securing relevant stakeholders for review processes, managing diary invitations and preparing participant name plates and information. General Establishing effective working relationships with key stakeholders internally and externally to ensure full buy-in and implementation of quality initiatives. Supporting the development and maintenance of quality enhancement initiatives including thematic analysis of review outcomes; quality improvement planning processes, case study development and the RCSI Annual Quality Forum. Preparing, reviewing, updating quality-related documentation related to the position as required. Scheduling, attending and keeping records and minutes of meetings as required. Creating and maintaining filing systems. Supporting RCSI’s engagement with external quality requirements. Being flexible and responsive to colleagues and stakeholders. Complying with statutory legislation and department rules and requirements in furtherance of your own and general staff welfare and safety. Undergoing programmes of training and development as may be required from time to time. Representing the best interests of RCSI and the QEO Office at all times. General administrative duties. Performing other duties as may be required. Knowledge & Experience: The successful candidate will ideally possess and demonstrate the following: Strong organisational and administrative skills. Excellent attention to detail. Strong interpersonal and influencing skills. Excellent written and spoken English. Strong IT skills (including MS Office Suite) and ability to rapidly upskill on IT systems. The ability to focus on and produce results and prioritise objectives. An ability to work on multiple projects simultaneously. Ability to seek and find ways to enhance processes and procedures. The capacity to work independently and yet seek input to make decisions and meet deadlines. The ability to work on one’s own initiative as well as in a team environment. Willingness to work flexibly with and responsively to colleagues and tasks. Experience and a proven track record in a similar role would be an advantage but is not a requirement. We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we’d love to hear from you. Application Process Please apply online through the RCSI careers portal before the closing date with your CV and cover letter. Informal Enquiries can be directed to JRCSI Recruitment at recruitment@rcsi.com. Please note we do not accept CVs directly. Employee Benefits RCSI make sure you have the resources you need to thrive by offering a wide range of benefits in areas including time away, finance, community, health, and well-being and insuring your financial future. Below are some additional benefits available to you as an RCSI employee: Minimum of 20 days annual leave, plus an additional 6.5 Privilege days Flexible/hybrid working options for colleagues across many roles Additional leave options incl. paid maternity leave, paternity/parental leave, study leave 7% Employer pension contribution Onsite gym €10 per/mth incl. classes and PT sessions Childcare support 20% discount at Giraffe Free eye test and annual flu vaccination TaxSaver commuter tickets and Bike to Work schemes A site sustainability team focusing on the environmental initiatives; Green Campus Initiative ’ Competitively priced café and restaurant Equality, Diversity & Inclusion forums, and network groups Employee assistance programme with Spectrum Life Learning and Development training programmes incl. LinkedIn Learning for career progression Discounted services incl. GP visits, 10% off dental, staff parking, mobile tariffs, Group Scheme discount on numerous brands Sports and social club incl. yoga, Pilates, fitness classes, Zumba, running club, social evenings, Summer BBQ Ticket Draws for events including; Rugby, Taste of Dublin, Dublin Horse Show, theatre, music & comedy events
Security Support Administrator
Responsibilities:
Digital Sales Representative
About the job This position is needed to play a key role in further growing the business. As a Digital Sales Representative, you will be responsible for driving net new revenue through customer acquisition, value / solution selling, and closing deals across all segments throughout EMEA. Responsibilities Twilio is looking for a Digital Sales Representative who lives the Twilio Magic, is passionate about working with customers, and has experience in selling and closing in the cloud communications platform market. In this role, you’ll: Location This role will be remote and based in Ireland. Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
General Operators & Team Leaders
Reporting to: Landscapes Contracts Managers This job description outlines some of the duties and responsibilities that are associated with your role but it is by no means an exhaustive list and may be amended as the management of the company directs. Duties Include: General Operative:- Training & Development: At SAP Landscapes, we believe that our most important asset is our people. That is why we like to promote from within and develop employees to progress further in their career. As a General Operative you have the potential to become a 2nd in crew and subsequently a foreperson, through consistent training & development.
Communications Officer With Irish Language Fluency
Purpose of the Teaching Council The Teaching Council is the regulator of the teaching profession in Ireland. It is dedicated to promoting and regulating excellence in the teaching profession. The Teaching Council are currently seeking to appoint a Communications Officer at Clerical Officer level with fluent Irish language. Location Teaching Council, Block A, Maynooth Business Campus, Maynooth, Co. Kildare (Blended working arrangements are available in accordance with the Teaching Council’s Blended Working Protocols). Job Type Permanent Contract Job Description Clerical Officers (CO) play a vital part in supervising and delivering a range of services on behalf of the Council. COs will work in a sub-section within the main organisational structure of Registration; Initial Teachers' Education & Induction; Teachers’ Learning & Research; Professional Standards (Fitness to Teach); Corporate Services; Communications; Human Resources; and Finance. Role and Purpose The Communications team is responsible for communicating the work of the Teaching Council to the public through our website, media releases, social media channels, stakeholder engagement, and other appropriate fora. The team also manages all media queries and parliamentary questions, delivers internal communications to ensure staff are fully informed on key Teaching Council activities, and provides strategic communications oversight for the Council. The role will suit a creative digital communications professional, with excellent writing skills who is keen to work in a collaborative, busy and dynamic communications environment. The Clerical Officer must have fluent Irish both written and oral. The Communications team works with a third-party provider to provide design services. We also work with a third-party translating company to ensure we meet our obligations under the Official Languages Act. Key Responsibilities The appointed Clerical Officer will report to the Communications Manager. The following outlines the type of work that the officer may be required to undertake: o General administration duties e.g. dealing with queries, documentation, input of information, answering/ making telephone and reception cover. o Working as part of the communication team and delivering services. o Support the Executive Officer to implement the Communications strategy. o Plan and organise stakeholder events. o Attend events on behalf of the Council to promote teaching as a career. o Ensure that the Council adheres to its obligations under the Official Languages Act. Plan and promote key projects and updates, and drive engaged, relevant traffic through digital marketing and communications. o Continually monitor and develop the website to provide trusted, engaging, informative, and accessible content that is up to date, and work with staff to develop content. o Assist with managing the social media content calendar and posting schedule. o Evaluate opportunities to run digital campaigns; set up, monitor, and report on paid digital advertising. o Ensure the Teaching Council brand identity guidelines are adhered to internally and externally while ensuring accessibility in all content across a range of devices. o Perform all duties when requested through the medium of the Irish Language. Person Specification Essential: o Fluency in the Irish Language. o Excellent written and verbal communication with a high level of attention to detail. o Proficiency in Microsoft Word, Excel and Outlook. o Ability to work independently and as part of a team. o Good organisational skills with a focus on outcomes and deadlines and a proven ability to manage a complex workload. o Self-starter with initiative and drive, energy and enthusiasm, an ability to work independently, to think creatively and identify opportunities. o Be dependable and have an adaptable attitude to work and receiving constructive feedback. Desirable: o A third level qualification or experience in any related discipline to communications. o Ability to create visual content – graphics and/or video. o Experience of using Adobe photoshop (or similar) and in-design. o Knowledge of up-to-date digital best practice, and an innovative and creative approach to designing, delivering, and publishing digital content. Candidate Assessment Criteria Candidates will be assessed based on the job description outlined above, evidence of meeting the requirements set out above and the competency framework for Clerical Officer grade staff shown below. Teamwork o Shows respect for colleagues and co-workers. o Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate. o Offers own ideas and perspectives. o Understands own role in the team, making every effort to play his/her part. Information Management/Processing o Approaches and delivers all work in a thorough and organised manner. o Follows procedures and protocols, understanding their value and the rationale behind them. o Keeps high quality records that are easy for others to understand. o Draws appropriate conclusions from information. o Suggests new ways of doing things better and more efficiently. o Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc Delivery of Results o Takes responsibility for work and sees it through to the appropriate next level. o Completes work in a timely manner. o Adapts quickly to new ways of doing things. o Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. o Writes with correct grammar and spelling and draws reasonable conclusions from written instructions. o Identifies and appreciates the urgency and importance of different tasks. o Demonstrates initiative and flexibility in ensuring work is delivered. o Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Customer Service & Communication Skills o Actively listens to others and tries to understand their perspectives/ requirements/ needs. o Understands the steps or processes that customers must go through and can clearly explain these. o Is respectful, courteous, and professional, remaining composed, even in challenging circumstances. o Can be firm when necessary and communicate with confidence and authority. o Communicates clearly and fluently when speaking and in writing. Drive & Commitment to Public Service Values o Consistently strives to perform at a high level and deliver a quality service. o Serves the Government and people of Ireland. o Is thorough and conscientious, even if work is routine. o Is enthusiastic and resilient, persevering in the face of challenges and setbacks. o Is personally honest and trustworthy. o At all times acts with integrity. Specialist Knowledge, Expertise and Self Development o Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems spreadsheet, Microsoft Office, relevant policies etc. o Clearly understands the role, objective, and targets and how they fit into the work of the section. o Is committed to self-development and continuously seeks to improve personal performance. Pay The scale of pay is as follows: Personal Pension Contribution (PPC) Pay Rate €555.90 €588.60 €596.90 €613.11 €637.03 €660.90 €684.76 €702.15 €721.85 €744.73 €760.83 €783.48 €805.98 €841.11 €868.70¹ €881.37² This rate will apply where the appointee is a new recruit to the public service or is a civil or public servant appointed on or after 6th April 1995 and is making a compulsory personal pension contribution. This rate will be adjusted in line with revised pay-scales published by the Department of Public Expenditure and Reform. *LSI 1 is Long service Increment after 3 years on Max of scale. *LSI 2 is Long service increment after 6 years on Max of scale. The Non-Personal Pension Contribution (Non PPC) pay rate will apply where the successful candidate is current civil or public servant recruited before 6th April 1995 and who is not required to make a compulsory personal pension contribution. This rate will be adjusted in line with revised pay-scales published by the Department of Public Expenditure and Reform.
Administration Support
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telford’s. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney’s Hardware. Principle Objective As a Support role in the Appliance Centre, you'll work closely with the Appliance Sales Manager by upholding exceptional service standards and fostering positive relationships with customers and suppliers. This entails utilising strong communication skills, business acumen, and proficiency in software suites to facilitate smooth operations, resolve challenges, and drive performance across key business metrics. Knowledge & Experience
HR Administrator
BWG Foods have an exciting and challenging opportunity for a HR Administrator. Based both in BWG Head Office, Tallaght and remotely. Reporting to the Human Resources Executive, the successful candidate will contribute to the HR Strategy through supporting in implementation of best practice and progressive solutions. Key responsibilities will include: The successful candidate will work part of the week from home and from our Head Office in Tallaght, Dublin 24, but may be required to travel throughout Ireland within our wholesale business from time to time.
Account Manager
Job Overview As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory Why work for LKQ We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business. Key Responsibilities
