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Care Assistant (CAREGiver)

Home Instead Senior CareCorkFull-timePart-time

Care Assistant (CAREGiver) | Full Training Provided Home Instead Senior Care North Cork Full-time Part-time Home Instead Senior Care are looking for caring, compassionate, fun loving individuals to join our growing team. Full and part-time schedules available to suit your needs. Benefits: · Competitive pay · Free induction training and access to ongoing , subsidised QQI training · Local benefit schemes to suit local CAREGiver needs nationwide · Flexible working hours to suit your lifestyle – days, nights and weekend schedules available · 24 hour support from your local office staff We believe in caring for our employees as much as our seniors! Apply online today!

3 days ago

Staff Nurse - Permanent

Daughters of CharityLimerickPart-time

STAFF NURSE ST. VINCENT’S CENTRE - LIMERICK Permanent Part Time – 25HPW Req 19312 Daughters of Charity Disability Support Services provide Respite Services, Residential and Day Services to people with an Intellectual Disability. We are looking for candidates who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. Along with the ability to carry out all duties detailed in the job description, applicants MUST have: • Up to date NMBI Registration - RNID Essential • Curriculum Vitae & Cover Letter, specifying contract preference– Essential • Full Clean Valid Driving licence – Essential Applicants should: • Be registered with NMBI, this is essential • Have RNID qualification, this is essential • Have a C.V. and cover letter specifying your contract preference, this is essential • Have proven organisational, leadership, communication, interpersonal and teambuilding skills • Be committed to pro actively supporting service users in their daily lives and choices through a person centred approach • Have an organisational commitment to lead through the Daughters of Charity values and vision • Have a Full Clean valid Driving Licence • Applicants should possess Level 1 behavioural competencies of DOCDSS competency framework which can be found underneath the Job Description Informal enquiries to: CNM3 Tel: 061 501 473 “A panel may be formed from which future Staff Nurse positions may be filled.” Please apply via our website www.docservice.ie We are unable to shortlist Applications,Unless the following is submitted by all Candidates, including internal Staff:  CV and a copy of relevant qualifications detailed on the advert to be submitted in ONE PDF Document Closing date for receipt of applications: 31st July 2019 Interviews will be held on the 13th of August 2019.  Daughters of Charity Disability Support Services Limited is an equal opportunities employer                      *********************************************************************** JOB DESCRIPTION JOB TITLE: STAFF NURSE RESPONSIBLE: Through Senior Nursing Personnel  To Service Manager  EMPLOYING AUTHORITY: DAUGHTERS OF CHARITY  FUNCTION Staff Nurse works under the direction of the senior nursing personnel/administrator and within the agreed unit guidelines. Supports senior personnel and management in the implementation of total care and safety of the clients and in teaching and supervising the student nurses. Responsibility for the total care and safety of the person with an Intellectual Disability in a 24 hour setting, while at the same time ensuring that each person with an Intellectual Disability is treated with the utmost respect and encouraging recognition of each person with an Intellectual Disability as an individual with sacred and inviolable rights and ensuring that their rights, comforts and needs are given priority, working in accordance with the policy of the Daughters of Charity. DUTIES AND RESPONSIBILITIES PROFESSIONAL 1. Maintaining the highest standards of nursing care for people with an intellectual disability. 2. Helping to create a homelike environment for the person with an Intellectual Disability, placing an emphasis on their social education and development needs within the guidelines formulated by senior personnel / administrator.  3. Carrying out procedures and therapies carefully. Observing and reporting in accordance with essential standards.  4. Being familiar with all clinical procedures.  5. Ensure that correct procedures as per policy of the centre and An Bord Altranais are adhered to in relation to the storage, administration and safe keeping of drugs.  6. Supervises the professional work of nursing staff e.g. care staff, student nurses and others on the unit.  7. Assisting in the preparation and arranging of meals, diets and feeding programmes for the persons with an Intellectual Disability.  8. Making written and verbal reports as required, and participating actively in unit handovers to senior nursing staff day and night.  9. Maintaining a high standard of work performance, good attendance, appearance and punctuality at all times.  10. Taking part in the regular assessment of the intellectually disabled and co-operating and liaising with members of other disciplines on all matters affecting the care of the person with an Intellectual Disability.  11. Ensuring good working relationships with colleagues and other employees, visitors and the person with an Intellectual Disability.  12. Taking charge of the unit when necessary and acting up if required.  13. Ensuring good working relationship with multi-disciplinary team.  14. Carrying out the duties appropriate to the role of nurse, which senior personnel determine from time to time, in the various units of the service, on day or night duty.  15. Create and maintain a suitable environment for the person with an intellectual disability with particular emphasis on the holistic development of the individual.  16. For persons with Intellectual Disability  (a) Fostering and encouraging independence and initiative, providing variety and individuality in their life styles, supervising their health, hygiene, assisting them in advice and instruction, where appropriate, and supervising and developing the person with an Intellectual Disability's capacity to care for themselves.  (b) Ensuring that they attend at the appropriate training, activity programme or work place at the time stipulated; assisting as necessary in these programmes to report on progress of training when required.  (c) Encouraging and participating, where appropriate in social and recreational activities within and outside of the centre.  17. Assisting the medical staff and ascertaining medical treatments. Using vigilance and acute observation in recognising signs and symptoms, so as to prevent disease and promote health for each person with an Intellectual Disability.  18. Above all, ensuring that each person with an Intellectual Disability is treated with the utmost respect and dignity.  19. Taking the lead role in client care through the assessment, planning and implementation of client programmes. Familiarising other staff with same as necessary.  ADMINISTRATION    20. Ensures that fire drill and fire precautions are adhered to in the absence of senior personnel.  21. Reporting accidents, incidents or complaints, in line with agreed policy.    22. Ensuring that all records pertaining to the particular unit are kept up-to-date and readily available to all nursing and medical personnel.  23. Communicating effectively with persons with an Intellectual Disability, their parents and relatives and reporting accurately the information to senior personnel / administrator as required.  24. Taking some responsibility for maintaining unit stores, equipment and clothing.  25. Assisting in maintaining good order and organisation in the unit so that the person with an Intellectual Disability and staff can enjoy a clean, safe, comfortable and quiet environment.  26. Planning for the conservation and economical use of supplies.  27. Ensuring accountability for finances of people with an Intellectual Disability.  28. Ensuring safe keeping of personal possessions of people with an Intellectual Disability.  29. Taking part in special projects and developments within the centre, if required to do so.    EDUCATION 30. Participating in orientation programmes for new staff and students.  31. Instructing and supervising junior staff; ensuring they are conversant with unit policies. Ensuring that new employees get adequate clinical experience and supervision.  32. Participating in the educational programmes for nursing staff in designated areas.  33. Keeping up to date in the area of Intellectual Disability and attending national and local study, day or other educational activities, taking responsibility for one's own professional education.  34. Keeping clinically and professionally competent. Ensuring that registration is up to date as outlined by An Bord Altranais and submitted to Personnel at beginning of each year.  PERSONNEL 35. Ensure good working relationships are maintained with colleagues.  36. Participating actively in unit meetings in relating to the care of person with an Intellectual Disability.  37. Maintain a high standard in relation to confidentiality in all areas of work at all time.  38. Participate in service Annual Performance Review System.  39. Being flexible in working both day and night duty on a rotational basis.  40. Any other duties that may be assigned from time to time.  The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of the Daughters of Charity Disability Support Services.                       ********************************************************************** Core Competencies   Quality Service • Adopts a person centered approach and supports service users with empathy, compassion and respect. • Demonstrates a commitment to achieving a high standard result. • Is flexible and adaptable to meet unanticipated demands. • Complies with organisational policies and procedures at all times. • Understands, demonstrates and respects the rights of all service users and families Planning & Organising • Demonstrates the ability to plan and deliver the duties of the role in an effective and resourceful manner within a model of person centered care. • Adopts a systematic approach to planning, organising and managing workload. • Able to multi task without losing focus. • Manages competing and changing priorities effectively. • Demonstrates a flexible and adaptable approach in a changing environment. • Deals with issues in a timely manner. • Demonstrates a high level of attention to detail Professionalism • Approaches all tasks in a confident manner. • Shows pride in one’s profession. • Demonstrates honesty and integrity: holds a strong code of ethics. • Maintains appropriate and professional boundaries. • Manages personal problems to minimise impact on work or professional relationships • Respects confidentiality and discretion in all work related matters. • Pays attention to dress code and professional appearance. • Shows an enthusiastic and committed attitude to ones work. • Understands scope of practice. • Understands the need to apply service and/or professional standards, policies and procedures • Demonstrates self-belief in own potential and ability. Continuous Learning & Development • Shows enthusiasm and motivation for work. • Willing to use opportunities to improve, learn and develop self. • Regularly participates in on the job learning. • Stays current in own field of expertise. • Is open to constructive feedback, acknowledges own limitations. • Understands role and boundaries of other disciplines. • Initiates and undertakes mandatory training. • Takes responsibility to ensure learning and understanding of new ideas and procedures. • Self evaluates own performance to continuously improve personal development. Organisational Knowledge • Understands the mission and core values of Daughter of Charity Disability Support Services. • Is aware of the multiple services provided by the Daughters of Charity. • Familiar with professional bodies. • Is knowledgeable of regulations and where relevant applies practice in accordance with legislation to area of work. • Has the skill set to access computer systems and ability to learn new IT system’s • Knowledgeable of professional standards, policies and procedures relevant to discipline. • Understands how own scope of practice fits with the organisation. Innovation & Creativity • Demonstrates a can do attitude. • Generates new ideas. • Shows enthusiasm for trying new ways of doing things. • Voluntarily puts forward suggestions for improvements. • Promotes improvement ideas to colleagues. • Takes a creative approach to work by exploring a range of options whilst keeping an open mind. • Effectively applies existing practices or processes to new work situations to benefit the service and service users. • Takes appropriate action to address inefficiencies in work processes and establishes improved ways of getting the job done Leadership Potential • Successfully modifies behaviour to embrace change. • Energetic and Inspires others through own positive attitude. • Creates trust by being honest, reliable and consistent. • Can be directive without being dictatorial. • Blends a focus on results with a caring and sensitivity for individuals. • Demonstrates the ability to be flexible in relation to hours of work and roles and responsibilities. • Responds positively to new demands and requirements. Problem Solving & Decision Making • Makes timely, intuitive decisions to achieve successful outcome. • Identifies and uses appropriate sources of information when making decisions. • Supports views with sound logic reasoning. • Reasons systematically and logically through issues. • Demonstrates common sense when dealing with every day issues that arise. • Knows when to ask for help and guidance from supervisor and/or colleagues Team work • Contributes consistently and positively to team activities. • Projects a warm and appropriate professional demeanour at all times. • Is accepting of diverse values and beliefs. • Helps others: willing to take on different tasks/roles accordingly to the needs of the team. • Expresses views and professional opinion at team meetings. • Knows when and where to consult with other members of the team. • Is responsive to the needs of other team members: shows empathy. • Balances listening to others ideas with sharing own thoughts. • Considers how ones behaviour may impact others. • Has the knowledge and confidence to identify and personally manage own workplace disagreements locally at an early stage and knows when to seek support of management. Communication & Interpersonal Skills • Communicates openly and honestly. • Shows empathy when handling delicate or sensitive issues. • Shows patience when dealing with others. • Considers how ones behaviour may impact others. • Clearly and confidently articulates ideas and opinions and their underlying rationale. • Draws on a variety of communication methods to fit/situation circumstances. • Open listening: asking clarifying questions and makes eye contact. • Demonstrates positive body language. • Knows when to speak, what to talk about, with whom, when, and where. • Communicates effectively in English language, written and spoken, as appropriate to job requirements. • Numerate and Literate.

3 days ago

GP Practice Receptionist

Old Bank Medical CentreMayoPermanentPart-time

Dr Glen Lecky is currently recruiting for a Practice Receptionist in our new Medical Centre in Ballyhaunis, Co Mayo. Contract Permanent - Part Time Hours 12.00 – 18.00 – 22 hours per week plus Thursday & holiday cover Work Pattern Monday, Tuesday, Wednesday and Friday Location Ballyhaunis, Co Mayo Key Roles & Responsibilities The role requires an energetic, enthusiastic, reliable person who is committed to providing exceptional patient service. Primary Duties will include:

25 days ago

Care Assistants (CAREGiver) - Dublin West - Blanchardstown, Finglas)

Home Instead Senior CareDublin€11.50 - €13.50 per hourFull-timePart-time

Now Hiring CAREGiver - Health Care Assistant Home Instead Senior Care Dublin West are looking for caring, compassionate, fun loving individuals to join our growing team. Full and part-time schedules available. We are recruiting across the Dublin west area with Health Care Assistants needed particularly in Blanchardstown, Finglas and the surrounding areas. Benefits: We believe in caring for our employers as much as our seniors!!!

19 days ago

Carers

Home Instead Senior CareLimerickFull-timePart-time

Home Instead Senior Care Limerick are looking for caring, compassionate, fun loving individuals to join our growing team. Full-time and part-time schedules available. No experience necessary as we provide full training and support.  We believe in caring for our employees as much as we do caring for our seniors!  BENEFITS OF BECOMING A HOME INSTEAD CAREGIVER · Highly Competitive pay  · Access to ongoing, subsidised QQI training · Local benefit schemes  · Flexible hours to suit your lifestyle – days, nights or weekend work available · 24-hour CAREGiver support · Exciting, vibrant employee events and engagement calendar  · Lots more !

28 days ago

Food & Beverage Assistant

Westport Woods Hotel & SpaWestport, MayoPart-timeFull-time

The Food & Beverage Assistant will report to the Restaurant / Bar Manager or Supervisor in their absence.  Purpose: The Food & Beverage Assistant is to ensure that all tables, stores, buffet and activity areas are ready for use as required in terms of Hygiene and Health and Safety. He/she will ensure that the Hotel’s Customer Care policy is always maintained.   Summary of Responsibilities and Personal Duties:  1.    To carry out all responsibilities and duties assigned by the Restaurant / Bar Manager or Supervisor. 2.    Generally assist the Restaurant / Bar Manager in furthering the successful operation of the Lakeview Restaurant / Bench Café Bar / the Sylvan Suite as required. 3.    Follow instructions in accordance with management policies and the directions of the General Manager and Personnel and Training Manager. 4.    Communicate with reception to ensure that dinner bookings are taken correctly. 5.    Inform Manager of availability of work and holiday requests so as the Manager can plan and organize roster in accordance with booking forecasts and labour costs. 6.    Ensure quality standards are achieved within the restaurant by completing tasks and checklists. 7.    Follow up Customer feedback by the use of Plus 1 book and Action Plans. 8.    Attend departmental meetings. 9.    Report maintenance problems and record list to assist Manager to meet compliance with Health and Safety Legislation. 10. Communicate with the Manager on their days off through a Hand-over book, any information essential to the operation of the department. 11. Any other reasonable duties requested by Management The job includes weekend and evening hours.

27 days ago

Care Assistants (CAREGivers) - Dublin South

Home Instead Senior CareDublin€12 - €15 per hourFull-timePart-time

Home Instead Senior Care Leopardstown are looking for caring, compassionate, fun loving individuals to join our growing team across the Dublin South area. Full and part-time schedules available.  Benefits: · Competitive pay | €12- €15 per hour · Free induction training and access to ongoing , subsidised QQI training · Local benefit schemes to suit local CAREGiver needs nationwide · Flexible working hours to suit your lifestyle - days, nights and weekend schedules available · 24 hour support from your local office staff  We believe in caring for our employers as much as our seniors!

25 days ago

Sausage Manufacturers/General Operatives (Dublin 1)

Granby LtdDublinFull-timePart-time

Job role:   Working Machines/Packaging/Labelling/Cleaning Hours: Full time & Part time (Day Time Work Only). Working hours: 8am - 4.30pm. Requirements:

10 days ago

GP Practice Manager

Old Bank Medical CentreMayoPart-timePermanent

Dr Glen Lecky is currently recruiting for a Practice Manager in our new Medical Centre in Ballyhaunis, Co Mayo. Contract Permanent - Part Time Hours 09.00 – 15.00 – 22 hours per week plus holiday cover Work Pattern Monday, Tuesday, Wednesday and Friday Location Ballyhaunis, Co Mayo Key Roles & Responsibilities The role requires an energetic, enthusiastic, reliable person who is committed to providing exceptional patient service. The Practice Manager will be responsible for the smooth and efficient running of the Practice, overseeing the day to day running of the business, with responsibility for implementing excellence in the standard of care delivered to all patients as well as people management, financial performance and operational efficiencies. Primary Duties will include: Patient Journey & Experience

25 days ago

Care Staff

Daughters of CharityDublin26,303 - 37,721Part-time

CARE STAFF TRAINING, ENTERPRISE & EMPLOYMENT - DUBLIN Part time 17.5 hours per week   Salary €26,303 - €37,721 (Salary subject to Relevant Public Sector Experience pro-rata for hours worked)  Req ; 19307 Daughters of Charity Disability Support Services provide Residential and Day Services to people with an Intellectual Disability. We are looking for candidates who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. Along with the ability to carry out all duties detailed in the job description, photocopies of the following must be attached to your application, otherwise regrettably, we are unable to shortlist: • FETAC Level 5/QQ I in Healthcare Support • Curriculum Vitae Applicants should :- • have a recognised FETAC level 5 qualifications in Healthcare Support • have previous experience working within the Intellectual Disability area. • Must have the ability to work on their own and as part of a team. • Be committed to promoting the active engagement and participation of service users in their local communities. • Be person centred in their approach to enabling service users to maximise their independence and develop meaningful roles in society. • The successful candidate will possess excellent communication, interpersonal and organisational skills, together with the ability to effectively manage their time and work on their own initiative. • Applicants should possess Level 1 behavioural competencies of DOCDSS competency Framework  Informal enquiries to Lesley Hynes Service Manager TEES   Tel ; 01 8204676 “A panel may be formed from which future Care Staff positions may be filled.”  Please apply via our website www.docservice.ie *We are unable to shortlist Applications, Unless the following is submitted by all Candidates, including internal Staff:  CV and a copy of relevant qualifications detailed on the advert to be submitted in ONE PDF Document Closing date for receipt of applications: 31st July 2019 Daughters of Charity Disability Support Services Limited is an equal opportunities employer                     *********************************************************************** DAUGHTERS OF CHARITY SERVICE DISABILITY SUPPORT SERVICES  JOB DESCRIPTION  JOB TITLE : CARE STAFF  RESPONSIBLE: THROUGH SENIOR PERSONNEL TO SERVICE  MANAGER  EMPLOYING AUTHORITY: DAUGHTERS OF CHARITY DUTIES AND RESPONSIBILITIES  1. Ensure the highest standard of care and support in respect of the physical, psychological, emotional well-being each service user. An environment is created that is conducive to their well being. Maintaining the highest standards of professional care and safety in the home/area. 2. Ensure each service user is treated with dignity and respect and that their person centred plans are implemented ensuring outcomes are documented and measured 3. Promote self development, independence and individuality of each service user. 4. Ensure that service users are treated in a manner appropriate to their age and gender and that this is reflected in their manner of dress, activities and social contacts. 5. Ensure that any relevant change in a service user's physical or behaviour pattern is brought to the attention of the manager and relevant reports are completed. 6. Maintaining good order and organisation in the house/area at all times especially in housekeeping, cleanliness and hygiene. 7. Integrating service users as far as possible into the local community. Promoting good relationships with neighbours and the general public. 8. Ensure participation in religious/liturgical programmes in accordance with the ethos of the Daughters of Charity. 9. Encourage and participate, where appropriate with service users in social educational and recreational activities within the local community. Participating in holidays with service users.as required 10. Ensure that good quality food is prepared and encourage service users to help in the preparation and serving of meals where appropriate. 11. Support when necessary, service users who exhibit behaviours that challenge, or who have seizures or other conditions. Participating as requested in monitoring and recording that may be necessary. 12. Attending relevant service user meetings as directed by the Manager 13. Sharing responsibility for monitoring house supplies equipment and clothing 14. Undertake all aspects of home/area management as directed by the Manager. 15. In the event of being alone in an emergency situation, if trained, administering basic first aid until assistance arrives on the scene as per relevant protocol. 16. Being flexible in working hours to meet the changing needs of service users 17. Ensuring all records including Care Plans, PCP’s, individual programmes behaviour interventions are maintained and regularly reviewed to give an accurate update to the relevant staff. Ensuring all records relating to the particular house are kept up to date on occasions care staff may work on their own, and assume responsibility as lead person under the direction of their manager. 18. Being fully aware of and working within, Service Policies and Procedures and local guidelines. 19. Accompanying service users to outside professional appointments as may be requested from time to time. Ensuring full knowledge of relevant aspects of service user prior to appointment.  20. Being fully familiar with emergency procedures and ensure that a safe environment is created for the service users. Ensure the health and safety policy of the service is strictly adhered to. 21. Attending training programmes as may be requested from time to time, including medication management. Involvement in all aspects of service user care, including medication management and recording of same. 22. Accompanying service users to day services and other activities either in service transport or public transport as required. 23. The duties and responsibilities may change due to changing needs of the service users, care staff must be flexible and willing to change and adapt to new interventions. 24. Participate in Service Annual Performance Review System 25. Maintain a high standard of work performance, attendance, appearance and punctuality at all times. 26. Ensure good working relationships are maintained with colleagues. 27. Maintain the highest standards of confidentiality are maintained at all times 28. Any other duties as may be required from time to time. The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of the Daughters of Charity Disability Support Service.                    ************************************************************************ Core Competencies LEVEL 1  Quality Service • Adopts a person centered approach and supports service users with empathy, compassion and respect. • Demonstrates a commitment to achieving a high standard result. • Is flexible and adaptable to meet unanticipated demands. • Complies with organisational policies and procedures at all times. • Understands, demonstrates and respects the rights of all service users and families Planning & Organising • Demonstrates the ability to plan and deliver the duties of the role in an effective and resourceful manner within a model of person centered care. • Adopts a systematic approach to planning, organising and managing workload. • Able to multi task without losing focus. • Manages competing and changing priorities effectively. • Demonstrates a flexible and adaptable approach in a changing environment. • Deals with issues in a timely manner. • Demonstrates a high level of attention to detail Professionalism • Approaches all tasks in a confident manner. • Shows pride in one’s profession. • Demonstrates honesty and integrity: holds a strong code of ethics. • Maintains appropriate and professional boundaries. • Manages personal problems to minimise impact on work or professional relationships • Respects confidentiality and discretion in all work related matters. • Pays attention to dress code and professional appearance. • Shows an enthusiastic and committed attitude to ones work. • Understands scope of practice. • Understands the need to apply service and/or professional standards, policies and procedures • Demonstrates self-belief in own potential and ability. Continuous Learning & Development • Shows enthusiasm and motivation for work. • Willing to use opportunities to improve, learn and develop self. • Regularly participates in on the job learning. • Stays current in own field of expertise. • Is open to constructive feedback, acknowledges own limitations. • Understands role and boundaries of other disciplines. • Initiates and undertakes mandatory training. • Takes responsibility to ensure learning and understanding of new ideas and procedures. • Self evaluates own performance to continuously improve personal development. Organisational Knowledge • Understands the mission and core values of Daughter of Charity Disability Support Services. • Is aware of the multiple services provided by the Daughters of Charity. • Familiar with professional bodies. • Is knowledgeable of regulations and where relevant applies practice in accordance with legislation to area of work. • Has the skill set to access computer systems and ability to learn new IT system’s • Knowledgeable of professional standards, policies and procedures relevant to discipline. • Understands how own scope of practice fits with the organisation. Innovation & Creativity • Demonstrates a can do attitude. • Generates new ideas. • Shows enthusiasm for trying new ways of doing things. • Voluntarily puts forward suggestions for improvements. • Promotes improvement ideas to colleagues. • Takes a creative approach to work by exploring a range of options whilst keeping an open mind. • Effectively applies existing practices or processes to new work situations to benefit the service and service users. • Takes appropriate action to address inefficiencies in work processes and establishes improved ways of getting the job done Leadership Potential • Successfully modifies behaviour to embrace change. • Energetic and Inspires others through own positive attitude. • Creates trust by being honest, reliable and consistent. • Can be directive without being dictatorial. • Blends a focus on results with a caring and sensitivity for individuals. • Demonstrates the ability to be flexible in relation to hours of work and roles and responsibilities. • Responds positively to new demands and requirements. Problem Solving & Decision Making • Makes timely, intuitive decisions to achieve successful outcome. • Identifies and uses appropriate sources of information when making decisions. • Supports views with sound logic reasoning. • Reasons systematically and logically through issues. • Demonstrates common sense when dealing with every day issues that arise. • Knows when to ask for help and guidance from supervisor and/or colleagues Team work • Contributes consistently and positively to team activities. • Projects a warm and appropriate professional demeanour at all times. • Is accepting of diverse values and beliefs. • Helps others: willing to take on different tasks/roles accordingly to the needs of the team. • Expresses views and professional opinion at team meetings. • Knows when and where to consult with other members of the team. • Is responsive to the needs of other team members: shows empathy. • Balances listening to others ideas with sharing own thoughts. • Considers how ones behaviour may impact others. • Has the knowledge and confidence to identify and personally manage own workplace disagreements locally at an early stage and knows when to seek support of management. Communication & Interpersonal Skills • Communicates openly and honestly. • Shows empathy when handling delicate or sensitive issues. • Shows patience when dealing with others. • Considers how ones behaviour may impact others. • Clearly and confidently articulates ideas and opinions and their underlying rationale. • Draws on a variety of communication methods to fit/situation circumstances. • Open listening: asking clarifying questions and makes eye contact. • Demonstrates positive body language. • Knows when to speak, what to talk about, with whom, when, and where. • Communicates effectively in English language, written and spoken, as appropriate to job requirements. • Numerate and Literate.

4 days ago
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