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Customer Service Representative

Better ReportsRemote

About Better Reports Better Reports was founded in 2017. We are a small team of highly effective individuals working across three continents. Our product is a data analysis & reporting SaaS app, trusted by over 4,500 businesses. We are on a mission to provide the best tool for analyzing data from popular apps and APIs. Our app is currently available on Shopify, Stripe, and QuickBooks, and we are working hard to expand to other platforms. About the Role Job Type: Full-time, Remote It is primarily a customer support role. Most of your time will be spent reading and replying to email queries from customers through our helpdesk tool ( HelpScout ) along with live chat support to select customers. Common customer queries include: We are looking forward to hearing from you!

5 hours agoFull-timeRemote

Customer Service Teammate

eBayRemote€36,400 per year

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Job Description Buyer Experience Teammate  We are passionate about creating experiences our customers love! Our Buyer Experience team is part of the Global Customer Experience Department. This is a phone based role, where you will be supporting customers who buy & sell on the eBay platform. This is a Remote role and you need to be located in the Republic of Ireland. Start date for this position is the 2nd Sept - We provide 8 weeks of virtual training Monday - Friday. We require full attendance for the training period and advise that no PTO can be taken in the first 3 months of this position to provide optimum training & upskilling. Responsibilities:

2 days agoFull-timeRemote

Office Administrator

SedgwickRemote€22,600 - €28,997.89 per year

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work®Top 100 Most Loved Workplace®Forbes Best-in-State Employer Motor Insurance FNOL Agent Role FNOL Agent – Fluent English essential, another European language an advantage. Reporting FNOL Team Leader Key Roles The FNOL recovery agent reports to the FNOL Team leader and is responsible for the processing of all FNOL claims, processing Third Party recoveries to the relevant claim handler/ Insurance provider, presenting to DCU completed documentation for the recovery of damage cost and replying to customers gathering supporting details for their damage charges. Specific Responsibilities

4 days agoFull-timeRemote

Customer Support Specialist


Description The world doesn’t need giant media organizations to tell every story. The world needs millions of creators. Independent voices who bring weird, wonderful stories to life online.  We’re working to help every creator earn a living.  Modash is a growing creator partnerships platform that helps brands scale their partnerships with creators on Instagram, TikTok, and YouTube. We’re looking for a  Customer Support  obsessed human to help iconic consumer brands and fledgling Shopify stores partner with more creators, more successfully. As Modash is a small team today, we’re looking for someone passionate about providing a top-tier customer experience while being able to take ownership and improve our current operations. Here are some things you might do in a week as a Customer Support Specialist at Modash: And a little more about us... Founded by a high-school dropout and a Canadian (yes, we’re also shocked it’s going so well), Modash is building a suite of tools that help brands scale partnerships with online content creators. 1000 companies like Google, Wolt (Doordash), Bolt, and Nord VPN use Modash to find, analyze and monitor social media creators.  We have some very big customers. Some have already changed the world. But many of them are just starting out. Modash is their first customer acquisition channel and we help make their missions come to life, in our small way. We’re a profitable company. We’re also backed by the best investors in Europe. Including Icebreaker, Change Ventures, and a group of Europe’s top founders. We’re a small team and we’re just getting started. You’ll work with people who have done everything from building solar cars to hanging out with Metallica and Bon Jovi. Folks who have seen the inner workings of companies like Amazon, Veriff, Pipedrive, Yes, and the burning man of startups - Pirate summit. Come be great and do great things and make great stuff and create great memories while making a great impact. Do it.

5 days agoFull-timeRemote

Customer Support Representative


About Motion Project management systems today are great at letting companies record their tasks, but place all of the burden on human project coordinators. These tools don’t know about the team’s time and resources and don’t have any intelligence — someone has to manually match tasks against their assumptions about the team’s capacity. Not only does this process waste precious company resources, it’s also error-prone and leads to overwork, missed deadlines, miscommunication, and micromanagement. Motion is building the world’s most intelligent project management system — one that doesn’t require a project coordinator manually tracking each task, but rather an intelligent system that can make sense of hundreds of tasks across dozens of projects and automatically coordinate them across every person on the team. Motion allows companies to focus on the work they need to do rather than wasting up to 50% of their resources on overhead. Our users give us data on their workload (e.g. projects and tasks) and resources (employee roles, calendars, and schedules). Based on all this information, Motion makes intelligent decisions about how tasks should be executed — better than any human project coordinator. Teams that use Motion know what people are working on at any given time, when each task will be completed, and whether any tasks will fall behind schedule. The moment something changes, instead of the coordinator having to figure out all the cascading effects, Motion instantly creates a new optimized plan for the team. Motion is the project management system of the future. We are growing extremely quickly, trusted by thousands of customers, have millions in revenue, near-infinite runway, and an exceptionally talented team. Most of Motion's 30 employees work in engineering, and the majority of those in business and operations roles also have technical skills. Location : Ireland (Fully Remote) Are you tech-savvy with a keen interest in enhancing customer experiences? As a Customer Support Representative with our team, not only will you be at the forefront of providing superior support, but you will also be immersed in a culture dedicated to growth, learning, and advancement. Key Responsibilities: How to Apply: If this role resonates with you and you meet our criteria, we'd love to get to know you better. Submit your resume, and should your profile align with our needs, we'll reach out promptly. Come and be a part of our journey in reshaping customer support standards. Your dedication and expertise will be central to our mission of offering world-class service.

7 days agoFull-timeRemote

Business Development Representative


As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging. When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive. You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. What are the responsibilities of a Business Development Representative? In this role, you will need to:

8 days agoFull-timeRemote

Administrative Specialist


Meta is seeking an Administrative Specialist to join our Global Administrative Specialist program team. This role will support complex and high-volume calendaring, travel planning, and expense reporting for a number of clients. Administrative Specialists provide remote support to clients across the Company and its locations. This is a full time position. Administrative Specialist Responsibilities Provide remote high-volume calendaring, travel, and expense support Provide Administrative services during designated support hours Manage complex calendars for multiple clients Schedule internal and external meetings for multiple clients Schedule and manage recurring and ad-hoc meetings and room bookings across campuses Learn and utilize internal and external tools to provide calendar support Establish ongoing relationship and communications with clients to learn business priorities and apply to support Partner with clients and other Administrative Assistants for meeting coordination Provide proactive time management recommendations to clients Coordinate domestic and international travel arrangements via Concur Prepare and submit corporate card expense reports Maintain program scope of support within agreed-upon service level agreements Educate and inform clients on program goals, scope and service level agreements Draft and send communications to clients about transitions or changes in support Provide coverage support for Admin Specialist colleagues Collaborate with global Admin Specialist colleagues on best practices and knowledge sharing Minimum Qualifications 3+ years of relevant high-volume coordination experience 3+ years of relevant experience providing administrative support to 2 or more executives 3+ years of relevant experience managing calendars for 2 or more executives Experience prioritizing multiple tasks and activities Experience with Microsoft Office, Google Suite, Concur or similar programs Experience exercising judgment and discretion while utilizing company policies and practices to determine appropriate action Preferred Qualifications Experience supporting 3+ more executives simultaneously Experience building relationships across a larger company 3+ years of experience coordinating travel logistics on behalf of 3 or more

11 days agoFull-timeRemote
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