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Sort by: relevance | dateSocial Care Manager Children's Residential Services
Job Summary The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure. The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country. The Child and Family Agency has responsibility for the following range of services: Attachment(s) : SCM Dublin 9 Candidate Information Pack July 2026.pdf
Customer Service Representative
Job Title: Customer Service Representative – B2B & D2C Employment Type: Full-Time Business: Glanbia Performance Nutrition Glanbia Performance Nutrition is seeking a Customer Service Representative to support both B2B and Direct-to-Consumer (D2C) channels. This role is responsible for delivering a high-quality customer experience through accurate order management, effective issue resolution, and strong cross-functional collaboration. The successful candidate will act as a key point of contact for customers, internal stakeholders, and logistics partners, ensuring orders are processed efficiently and service levels are consistently met. Key Responsibilities What Success Looks Like Success in this role means delivering a seamless customer experience across both B2B and D2C channels, maintaining high levels of order accuracy, resolving issues efficiently, and building strong partnerships with internal teams and external customers. The role plays a key part in supporting service excellence, operational efficiency, and Glanbia Performance Nutrition’s commitment to delivering better nutrition for every step of life’s journey.
Person In Charge
�� South Dublin & Wicklow | Permanent Full-Time Ready to lead with purpose and make a real difference in people's lives? At Sunbeam House Services , we support adults with intellectual disabilities to live meaningful lives with choice, dignity, inclusion and independence. We're seeking a dedicated Person in Charge (PIC) to lead and inspire teams while ensuring high-quality, person-centred supports. About the Role ✅ Lead and manage residential services ✅ Support individuals to achieve their personal goals ✅ Build positive relationships with families and stakeholders ✅ Ensure compliance with HIQA standards and best practice ✅ Develop, coach and support your team to deliver excellent care What You'll Need ✔ CORU Registration (or eligibility as outlined by CORU requirements) ✔ Minimum 3 years' relevant experience ✔ Leadership and people management skills ✔ Full driving licence and access to a car ✔ Current right to work in Ireland Why Join Sunbeam? �� Permanent role with opportunities for growth �� Pension scheme and excellent benefits �� Values-led organisation focused on people, quality and inclusion At Sunbeam House Services, our values guide everything we do. We are committed to person-centred supports, respect, dignity, rights, inclusion and empowering people to live their best lives. Be the leader who helps create positive outcomes every day. ��
Senior Occupational Therapist
Looking for a role where you can truly make a difference? Sunbeam House Services is seeking a CORU Registered Senior Occupational Therapist to support adults with intellectual disabilities across our services. What You’ll Do · Manage a specialist caseload. · Deliver person-centred assessments and interventions. · Promote independence, wellbeing and inclusion. · Provide clinical leadership and support service development. · Work as part of a dynamic multidisciplinary team. You Will Need · CORU Registration. · Minimum 3 years’ post-qualification experience. · Experience in intellectual disability or complex disability services. · Full driving licence and access to transport. · Current right to work in Ireland. Why Join Us? · Meaningful, values-driven work. · Supportive multidisciplinary team. · Professional development opportunities. · At Sunbeam House Services, we are committed to person-centred support, dignity, inclusion, respect and empowering people to live meaningful lives. Apply today and help make a real difference.
Care Assistant
We currently have an exciting opportunity for a Care Assistant to join our services in a Day Service setting in Kilcoole & Bray , County Wicklow. As a Care Assistant, you will be involved in supporting clients to achieve their personal outcomes to build on their potential and to develop positive roles within their residential service and community. Working hours will be Monday to Friday. Key Responsibilities: · To facilitate and implement a person-centered approach for our clients appropriate to their wishes and goals · To promote and protect the rights of people in a manner that respects their dignity, their right to make choices and their privacy · To actively seek new interests and opportunities for people to develop meaningful roles in their communities · To ensure the overall wellbeing of clients in all areas of their lives including health and personal care · To assist in the teaching of life skills in cooking, budgeting, cleaning & building confidence Requirements: Applicants must hold a minimum of Major QQI level 5 in healthcare or foreign equivalent (validated by QQI) Applicants must have : · A passion for promoting and empowering those you support · A team player wiling to lone work as well as working as part of a team · A knowledge of the HIQA standards and relevant legislation · Hold a full driving licence and have access to a car · Post qualification experience of working with adults with intellectual disability is desirable · A legal right to work in Ireland Salary Scale: Successful candidates will be paid as per the HSE consolidated pay scales in line with required qualifications and relevant experience.
Customer Service Specialist
This role will work US hours covering 3pm - 11pm (Local time) based in Letterkenny. This will be a hybrid role with expectation of being on-site 1 day a week. Come join us in our state of the art office in Letterkenny as we are expanding. You will have an opportunity to join your new customer support colleagues in September 2026. What you will do The GCC Ireland Digital Solutions Specialist (Customer Support Specialist) is a digitally fluent, customer-obsessed problem solver who delivers exceptional service experiences across multiple channels—voice, chat, email, and text. This role is designed to accelerate the transition from traditional phone-based service to modern, tech-enabled solutions, supporting registered customers and driving digital adoption. Specialists resolve navigation challenges, implement feedback loops for continuous improvement, and collaborate across teams to optimize the customer journey. 12 week classroom and on the job training will be provided. Start Date: 28th September Please note this role has a training of 12 weeks until 14th December. Key Responsibilities
Clerical Officer
1. OPERATING ENVIRONMENT The Courts Service established a 10-year strategic vision plan for the future of the Courts Service to re-design services around court users, leveraging digital technology to streamline services and ultimately delivering a modern court system. We are currently at the halfway point through our strategic vision which holds great excitement and opportunity to be a member of Courts Service staff and be part of our evolving and modernising journey to 2030. The Courts Service is offering entry-level positions for individuals to join our team as a first step toward a rewarding and fulfilling career. These exciting on-site roles provide a vibrant work environment and the opportunity to make a real impact. We are recruiting roles to our offices in: County of Donegal / Letterkenny Note, offers may be extended to other nearby locations for successful candidates. The Clerical Officer is often the first point of contact for our customers and may be seen as the face of our organisation. In this role you will have an opportunity to learn, develop and gain a knowledge of court proceedings and will be at the forefront of providing our customers access to justice. The office environment is rewarding and fulfilling and gives successful candidates an excellent foundation for career progression. You will play a key role in the implementation of our exciting modernisation programme and as such, we want to make you the best that you can be. A Clerical Officer will be responsible for: · Support management and colleagues in providing efficient, team-oriented, and customer-focused service. · Play a crucial role in assisting customers, including the most vulnerable in society, on a one-to-one basis. · Network and liaise with Court stakeholders, support the Judiciary, and assist legal representatives and customers to ensure efficient and user-friendly service. · Prepare Court lists and files, ensuring customers have access to justice. · Perform general clerical duties. · Use Information Technology daily. · Maintain high-quality records in a thorough and organised manner. · Check all work meticulously to ensure it meets high standards. · Approach work in a careful and methodical manner, displaying accuracy at all times. Qualifications On the closing date of Friday 07 August 2026 candidates must have: · Be at least 18 years of age on or before the closing date. · Fulfil the Citizenship requirements, Health & Character, Garda Vetting & Security Clearance and Reference & Qualification Checks requirements. · Ensure that they meet the criteria regarding Public & Civil Service Redundancy/III Health Retirement Schemes. · A Leaving Certificate or equivalent. Required Skills and Behaviours Relevant knowledge and skills to undertake the duties of the position, including a strong command of the English language and the ability to: · Follow direction and take ownership of tasks. · Organise and prioritise work effectively. · Work well with colleagues and the public. · Adapt to changing demands. · Communicate clearly and concisely. It is important to us that staff feel supported and are given every opportunity to learn, develop and progress in our organisation. Our people and organisation strategy places a high emphasis on diversity and wellness, personal and career development and employee engagement, but what does that mean for you? We will provide an environment where you can: · Enjoy the benefits of flexible working hours for a healthy work-life balance. · Advance your career with regular promotion opportunities. · Receive strong management support to achieve your career goals and development needs. · Expand your knowledge of the justice system through internal mobility. · Benefit from the refund of fees initiative for further education. · Utilise study and exam leave. Under our People and Organisation Strategy, we are developing a comprehensive training program that prioritises the learning and development of our people. Your journey will begin with a thorough induction program and continue with ongoing engagement with the Learning and Development unit. Application should be made by logging into the advertisement link. The closing date is 12 noon on Friday 07 August 2026. Applications received after the closing date and time will not be accepted. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. The Selection Process will involve: · Shortlisting of candidates, on the basis of the information contained in their CV (No more than 2 pages), cover letter (No more than 1 page) and application form · a competitive interview Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and capabilities Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and capabilities namely: Building Future Readiness Digital Focus · Utilises technology and digital skills to drive efficiencies and support better service delivery Openness to Change · Shows interest and openness to change, innovation and new technology or processes · Willing to try new approaches, seeking support when needed and openly sharing and learning from mistakes Innovation & Creative Solutions · Puts forward innovative ideas, creative solutions or helpful suggestions, no matter how small Building Expertise & Upskilling for the Future · Enthusiastic about development opportunities, demonstrating a positive attitude, openness to feedback and willingness to learn · Committed to improving knowledge and skills for the future · Develops specialist expertise in their area, through listening and learning from others Evidence Informed Delivery Delivering Excellence Managing Work Effectively · Manages, plans and prioritises workload to ensure targets and deadlines are met · Works in a systematic, organised and efficient manner · Uses their time effectively, seeking additional work or volunteering to support others during quiet periods Delivering Quality Outcomes & Service · Maintains a focus on quality, accuracy and attention to detail, even when completing routine tasks · Delivers high quality and professional customer service · Actively seeks support, checks and reviews their work to ensure high standards Attitude, Ownership & Flexibility · Takes ownership and responsibility over work, strives to become self-sufficient in their area of responsibility · Gets up to speed with new tasks or roles at an appropriate pace and asks questions to ensure correct understanding · Flexible, agile and resilient in the face of challenges or changing demands, maintaining a ‘can-do’ attitude and seeking support as necessary Handling Information, Problems and Decisions Gathering & Processing Information · Ability to gather, understand and work with information from a range of different sources · Handles all information and data carefully, particularly when dealing with sensitive or confidential matters · Checks, processes, and interprets information and data, in an accurate and timely manner Problem Solving · Identifies and solves problems in an effective and efficient manner, with support · Understands when to escalate issues, sharing all relevant information and working with others to find a solution Informed Judgement & Decision Making · Makes good judgements and decisions, considering the available information and following the relevant procedures or protocol · Makes appropriate and timely decisions on matters within own remit, seeking support and referring decisions upward, where necessary Communicating & Collaborating Collaboration, Teamwork & Building Relationships · Utilises interpersonal skills to build positive and effective working relationships, even in a blended or hybrid working environment · Effective collaboration and teamworking skills, plays their part and works well with team members Effective Communication · Communicates in a clear, helpful and appropriate manner verbally, digitally, and in writing · Willing to communicate openly, sharing their views, thoughts and concerns · Keeps others updated, sharing all relevant details · Approaches difficult conversations with care and professionalism, seeking support when required Engaging, Including & Listening · Listens carefully to others and takes on board their views, guidance and feedback · Appreciates diversity and makes an effort to listen, include and engage with a variety of people Candidates with Disabilities Interviews will take place in Letterkenny . Interviews will be structured in format, with candidates asked to provide examples of the capabilities for the role as outlined in Section 7 of this document. If a candidate fails to confirm their attendance for interview, their application will be withdrawn. If a candidate confirms their attendance and fails to show or provide a sufficient reason and timing for not showing, their application will be withdrawn. Panel Formation To be considered for the panel you must receive 50% or more in all capabilities. Candidates who successfully pass the interview process may obtain a place on a panel and may, within the life of the panel, be considered for subsequent approved vacancies if they arise for this role. The candidate who obtains first place on the panel will be the first candidate considered for a position, subject to satisfactory clearances, and so on in order of merit. The panel will be established for 2 years and appointments may be made from this panel as vacancies arise. Candidates who have not been offered a position at the expiry of the panel will have no claim to any further positions thereafter because of having been on the panel. A candidate will only be offered a position once. If the candidate refuses a position, they will be removed from the panel. Confidentiality Candidates can expect that all enquiries, applications and all aspects of the proceedings to the extent that they are managed by the Courts Service are treated as strictly confidential subject to the provisions of the Freedom of Information Act 2014. However, candidates should note that all application material may be made available to the interview board. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes. Garda Vetting Garda vetting will be sought in respect of individuals who come under consideration for appointment. The applicant will be required to complete and return a Garda Vetting form should they come under consideration for appointment. This form will be forwarded to An Garda Siochána for security checks on all Irish and Northern Irish addresses at which they resided. Enquiries may also be made with the police force of any country in which the applicant under consideration for appointment resided. If the applicant subsequently comes under consideration for another position, they will be required to supply this information again. Other important information The Courts Service will not be responsible for refunding any expenses incurred by candidates. Prior to recommending any candidate for appointment to this position the Courts Service will make all such enquiries that are deemed necessary to determine the suitability of that candidate. Until all stages of the recruitment process have been fully completed a final determination cannot be made nor can it be deemed or inferred that such a determination has been made. Should the person recommended for appointment decline, or having accepted it, relinquish it, or if an additional vacancy arises the Courts Service may, at its discretion, select and recommend another person for appointment on the results of this selection process. Review and Complaint Procedures under the Code of Practice for Appointments to Positions in the Civil and Public Service If a candidate is unhappy following the outcome of any stage of a selection process, they can either: 1. Request a Review of a decision made during the process Or 2. Make a Complaint that the selection process followed was unfair A candidate can follow either one of the two procedures in relation to the same aspect of a selection process, but not both. Where a review of a selection process has taken place under Section 7 (as detailed below), a complainant may not seek a further review of the same process under Section 8, other than in the most exceptional circumstances that will be determined by the Commission for Public Service Appointments (CPSA) at its sole discretion . There is no obligation on the Courts Service to suspend an appointment process while a Review or Complaint is being considered. However, the CPSA expects that, where possible, the Courts Service will intervene in cases where it finds an error is likely to have occurred. Requesting a Review under Section 7 A request for review may be taken by a candidate should they be dissatisfied with an action or decision taken by the Courts Service. The Courts Service will consider requests for review in accordance with the provisions of Section 7 of the Code of Practice for Appointments to Positions in the Civil and Public Service published by the CPSA. When making a request for a review, the candidate must support their request by outlining the facts they believe show that the action taken or decision reached was wrong. A request for review may be refused if the candidate cannot support their request. The Informal Review will consist of a desk-based examination of any available information in relation to the recruitment process and the decision taken regarding the candidate’s application. The outcome of the Informal Review Process will be communicated to the requester in writing. • A request for Informal Review must be made within 5 working days of notification of the decision and will normally take place between the candidate and a representative of the Courts Service who had played a key role in the administration of the selection process. • Where a candidate remains dissatisfied following any such informal discussion, he/she may adopt the formal procedures set out below. A request for Formal Review must be made within 5 working days of either the notification of the selection decision, or the notification of the outcome of the Informal Review process. Any extension of these time limits will only be granted in the most exceptional of circumstances and will be at the sole discretion of the Chief Executive. • The candidate must address his/her concerns in relation to the process in writing to the Personnel Officer of the Courts Service (via email to careers@courts.ie, or in writing to Personnel Officer, Human Resources, 15/24 Phoenix Street North, Smithfield, Dublin 7), outlining the facts that they believe show an action taken or decision reached was wrong. • The Formal Review will be conducted by a person who is completely independent of the selection process • The outcome of the Formal Review must generally be notified to the candidate within 25 working days of receipt of the request for review. If the investigation does not produce a decision within this time, the Courts Service must keep the candidate informed of the status of the review and the reasons for the delay. Salary The salary scale for the position (rates effective from June 2026 ) is as follows: Clerical Officer - Personal Pension Contribution Salary Scale: 611.75 645.43 654.01 670.69 695.32 719.93 744.51 762.42 782.74 806.29 822.89 846.23 869.42 905.60 (NMAX), 934.03 (LSI [1] ), 958.80 (LSI [2] ) The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale.
Customer Service Coordinator
At Donnelly Group, we are recruiting for a motivated and customer-focused Customer Service Coordinator to join our award-winning Jaguar Land Rover Retailer of the Year team at our Dungannon showroom. The Customer Service Coordinator acts as the key liaison between customers and the service department. The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and requirements are clearly relayed to the service team. The successful candidate will demonstrate excellent customer service skills, maintain clear and professional communication, and adopt a proactive, sales-focused approach to support both customer satisfaction and business objectives. About this role Responsibilities: Apply now
Care Assistant
We currently have an exciting opportunity for a Care Assistant to join our services in a Day Service setting in Kilcoole & Bray , County Wicklow. As a Care Assistant, you will be involved in supporting clients to achieve their personal outcomes to build on their potential and to develop positive roles within their residential service and community. Working hours will be Monday to Friday. Key Responsibilities: · To facilitate and implement a person-centered approach for our clients appropriate to their wishes and goals · To promote and protect the rights of people in a manner that respects their dignity, their right to make choices and their privacy · To actively seek new interests and opportunities for people to develop meaningful roles in their communities · To ensure the overall wellbeing of clients in all areas of their lives including health and personal care · To assist in the teaching of life skills in cooking, budgeting, cleaning & building confidence Requirements: Applicants must hold a minimum of Major QQI level 5 in healthcare or foreign equivalent (validated by QQI) Applicants must have : · A passion for promoting and empowering those you support · A team player wiling to lone work as well as working as part of a team · A knowledge of the HIQA standards and relevant legislation · Hold a full driving licence and have access to a car · Post qualification experience of working with adults with intellectual disability is desirable · A legal right to work in Ireland Salary Scale: Successful candidates will be paid as per the HSE consolidated pay scales in line with required qualifications and relevant experience.
Ancillary Services Team Member
Position description Ancillary Services is a key team within the Request to Pay (RTP) function and its responsibilities include the payment and processing of Revenue & HMRC returns, management and administration of the Corporate Procurement Cards, completion and filing of EU Intrastat returns, management and administration of the One Time Vendor (OTV) payment solution and resolving Customs & Freight queries for goods imported and exported. The team also ensure that key policies and procedures are in in place and up to date Key Responsibilities Salary €41,500 - €48,800
