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The Role The Eastern and Midland Regional Assembly is currently inviting applications from suitably qualified persons for the post of Staff Officer . The Staff Officer is a junior management position within the Regional Assembly. A Staff Officer will generally work under the direction and management of a Senior Staff Officer, Administrative Officer or analogous grade and may from time to time be required to deputise for more senior staff. In the first instance, the Eastern and Midland Regional Assembly is recruiting for a Staff Officer to be appointed to the Corporate/Finance/HR/IT Section to coordinate the administrative functions of the Assembly. The successful candidate will be based in the Eastern and Midland Regional Assembly offices in Ballymun, Dublin 9. The Staff Officer will assist with the implementation of work programmes to achieve goals, targets and standards set out in Departmental Circulars and Common Provision regulations and ensure that the Assembly is compliant in its roles and functions in financial management. The Staff Officer will be expected to use initiative and work to a high standard and will be required to operate EMRA’s existing and future IT systems as part of their work. The Staff Officer role requires excellent administrative, interpersonal, communication and other particular skills and expertise depending on assignment. The successful candidate will be expected to carry out their duties in a manner that enhances public trust and confidence and ensures impartial decision making. General Duties Include, but Are Not Limited To • Support the Senior Staff Officer, Administrative Officer or designated Senior Official to ensure the section work programmes are implemented to deliver on the Assembly’s Corporate Plan and Operational Plans. • Support the Senior Staff Officer, Administrative Officer or another nominated senior official to communicate, implement and manage all change management initiatives within the relevant area of responsibility. • Take a lead role in financial administration of the Assembly, such as oversight of payroll and financial management. • Support the preparation of timely financial reports and payment applications in relation to EU programmes and projects delivered by the Assembly. • Carry out verifications that the projects delivered under any of the Assembly’s funding programmes comply with the relevant legislation. • Keep up to date with changes in relevant legislation, departmental memos and circulars and apply the necessary changes in procedures and processes. • Ensure full compliance with all organisational policies, procedures and processes in place. • Support the implementation of good practices with transparent reporting and communications to deliver accountable services in the organisation. • Communicate and liaise effectively with employees, supervisors and managers in other sections, senior managers and stakeholders in relation to operational matters for their section. • Work with colleagues to prepare and present reports as necessary, including the preparation of reports or letters which may be sensitive and/or confidential in nature. Essential RequirementsCharacter Each candidate must be of good character. Health Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training and Experience On the latest date for receipt of completed application forms, candidates shall have: (i) (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: • Mathematics • Accounting • Business Organisation • Economics and (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included): • Mathematics • Accounting • Business Organisation • Economics or (ii) Have obtained a comparable standard in an equivalent examination. or (iii) Hold a third-level qualification of at least degree standard. Confined (i) Be a serving employee in either the Eastern and Midland Regional Assembly or Dublin City Council and have not less than two years’ satisfactory experience in a post of Clerical Officer or an analogous post. or (ii) Be a serving employee in a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or an analogous post. The Ideal Candidate Will Demonstrate the Following Knowledge, Experience and Skills • Experience in the use of a Financial Management System and a good understanding of financial procedures and processes. • A clear understanding of Regional Assembly and local government services in order to achieve effective service delivery. • Knowledge of current local government issues and key policies guiding the local government sector. • A clear understanding of the role of Staff Officer. • Relevant administrative experience. • Ability to supervise and motivate a team effectively and maintain productive working relationships within the organisation and with stakeholders. • Experience of planning/prioritising to meet targets and delegating work appropriately. • Experience of managing resources and budgets, in particular monitoring, assessing, evaluating and adhering to them. • Openness and a willingness to adopt new ways of working and involve others in change. The Ideal Candidate Will Also Demonstrate • Experience in the operation of Financial Management Systems and standard office software packages. • Understanding of financial processes and day-to-day operations of a busy office. • Excellent interpersonal skills and experience in managing and motivating staff. It is desirable that holders of the post should hold a full driving licence for Class B vehicles. Key CompetenciesManagement and Change • Display ability to co-ordinate a variety of different projects at the same time. • Develop and maintain positive, productive and beneficial working relationships. • Effectively manage the introduction of change and demonstrate flexibility and openness to change. Delivering Results • Plan and prioritise work and resources to effectively deliver results. • Ability to think and act strategically to ensure that their functional responsibility is properly aligned with the purpose, mission and vision of the Assembly. • Make decisions in a timely and well-informed manner. Performance Through People • Establish appropriate and productive working relationships at local, regional, national and European level. • Demonstrate strong internal and external communication skills and experience of delivering presentations tailored to the nature and needs of diverse audiences. • Lead and influence others to assume ownership of objectives. • Motivate and engage others towards achieving quality results. • Empower people to achieve or exceed organisational goals by delegating sufficient authority, responsibility and accountability. • Manage performance. Personal Effectiveness • Operate effectively in an environment with significant complexity and pace. • Take initiative and seek opportunities to exceed goals. • Manage time and workload effectively. • Maintain a positive, constructive and enthusiastic attitude to the role. The Competition Recruitment arrangements to this grade will now be on the following basis: A. 50% confined to employees of the sector. B. 30% open. C. 20% confined to employees of EMRA and Dublin City Council. The Regional Assembly will form three separate panels of suitably qualified candidates to meet the requirements agreed nationally of the ratio of posts to be confined to the Local Government sector, Open/External, and those confined to the Eastern and Midland Regional Assembly and Dublin City Council staff. The order of candidates placed on each of the three panels is determined by where they were placed on the overall Order of Merit List. Panel A (Confined to Local Authority Sector) Will comprise successful applicants in order of merit from within the Local Authority Sector only, i.e. candidates serving in a Local Authority or Regional Assembly (where applicable). Panel B (Open) Will comprise all successful applicants in order of merit and may include candidates serving in a local authority, regional assembly and external applicants. Panel C (Confined to EMRA and Dublin City Council) Will comprise all successful applicants in order of merit from within this pool only. Terms and Conditions1. The Post The post is permanent and is based in the Eastern and Midland Regional Assembly offices in Ballymun, Dublin 9. 2. Probation There will be a six-month probation period which may be extended at the discretion of the Director. 3. Superannuation If you are pensionable under the Local Government (Superannuation) (Consolidation) Scheme 1998 and are liable to pay Class A PRSI contributions, you will be required in respect of superannuation to make contributions at the rate of: • 3.5% of net pensionable remuneration, plus • 1.5% of full pensionable remuneration. You are required in respect of spouses’ and children’s pension benefit to contribute at the rate of 1.5% of full pensionable remuneration in accordance with the terms of schemes made under the Local Government (Superannuation) (Consolidation) Scheme 1998. Maximum retirement age: 65 If the Public Service Superannuation (Miscellaneous Provisions) Act 2004 applies to your employment, 65 is the minimum age at which your pension may be paid. As a new entrant to the public service, under the terms of this legislation you will not be required to retire on grounds of age. Persons who become pensionable officers of a regional assembly who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute at the rate of 5% of their pensionable remuneration. You may also be required to pay Spouses and Children/Widows and Orphans contributions at the rate of 1.5% of gross pay. Maximum retirement age: 65 If you are pensionable under the Public Service Pensions (Single Scheme and Other Provisions) Act 2012, you are required to pay contributions as follows: • 3% of gross remuneration • 3.5% of net pensionable remuneration The minimum age at which you may retire is aligned with the State Contributory Pension age (currently 66). Maximum retirement age: 70 4. Salary Salary shall be at Local Government Staff Officer (Grade 5): €52,761 – €54,337 – €55,946 – €57,589 – €59,244 – €61,173 (LSI 1) – €63,109 (LSI 2) Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. Persons who are not serving local authority employees on or after 1 January 2011 will be placed on the minimum of the scale. 5. Hours of Work 35 hours per week. The successful applicant will be expected to work outside normal office hours, including weekends if necessary, without additional remuneration and to travel within Europe. Flexi Leave arrangements may apply. The Assembly reserves the right to alter your hours of work from time to time. 6. Annual Leave Annual leave entitlement for the position will be 30 days per year, pro rata. 7. Retirement There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65 years. The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. 8. Residence Post holders shall reside within a reasonable commuting distance of Ballymun, Co. Dublin. The Director of the Eastern and Midland Regional Assembly reserves the right to assign the post holder to any premises, now or in the future, subject to reasonable notice. 9. Start Date The Eastern and Midland Regional Assembly shall require the successful candidate to take up their appointment within a reasonable period. Should they fail to take up the appointment within an agreed period, the Assembly, at its discretion, may not appoint them.
Programme Co-ordinator
Pay Candidates will be appointed on the minimum point of the salary scale (€60,029) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Higher Executive Officer (PPC) €60,029 €61,785 €63,537 €65,286 €67,044 €68,792 €70,547 €73,077¹ €76,546² ¹ After 3 years’ satisfactory service at the maximum. ² After 6 years’ satisfactory service at the maximum. Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. The Purpose of this Role Within the Relevant Business Unit and for HIQA as a Whole The Programme Co-ordinator will support the delivery of high-quality communications and engagement activity across the disability services directorate. This role involves managing internal and external stakeholder relationships and activity to ensure consistent communication across the business administration function while working closely with the National Operations Manager and Deputy Chief Inspector for the Disability Services Directorate. The person will lead day-to-day and future stakeholder engagement and communications for the Disability Services Directorate. This will include support with internal communication, external messaging, and creation of professional reports, stakeholder engagement, including in-person and webinar event co-ordination. The role combines leadership, operational and quality improvement responsibilities. The position holder is required to work proactively and collaboratively within the team and wider organisation, and liaise with a range of external stakeholders ensuring the smooth operation of the communication and engagement function of the disability services directorate. The person will have to respond effectively to incoming queries ensuring transparency and alignment to process and the work of the Office of the Chief Inspector and be able to analyse and synthesise data. The post holder will also have to work closely with their respective management team to assist in overall management of the department, including at times assisting with carrying on the work of their counterpart when on leave. Behavioural ExpectationsThe Way that HIQA People are Expected to Work to Role Model HIQA Values The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues by: • Putting people first. • Being fair and objective. • Being open and accountable. • Demonstrating excellence and innovation. • Working together. Common TasksTeam Member • Seek clarity on the tasks associated with own role. • Complete tasks in compliance with policies and procedures. • Adhere to relevant legislation, standards and internal audits. • Fulfil any mandatory or professional competency requirements. • Maintain confidentiality and a professional approach. • Raise any concerns in relation to workplace health and safety. • Actively identify learning needs and development opportunities. • Actively contribute as a team member. • Follow direction and take on new and different tasks. • Set and achieve performance goals that contribute to HIQA strategy. • Regularly seek feedback to meet performance expectations and goals. Common TasksManager Team Management • Set clear strategic direction and action plans for direct reports. • Build team cohesion and cultivate an engaged, productive environment. • Undertake regular coaching, performance feedback and development conversations with direct reports. • Ensure direct reports access appropriate training and development. • Plan for and manage recruitment activity and vacant roles. • Manage staff retention and attrition effectively. Operational Management • Contribute to business planning and knowledge management. • Forecast and manage resources in line with available budget. • Ensure that policies and procedures in the area are current and adhered to. • Ensure compliance with workplace health and safety standards. • Meet audit requirements and ensure legislative compliance. • Report on performance and relevant business measures as required. • Identify risks and develop contingency plans where necessary. • Identify inefficiencies and implement improvements to work practices. Role Specific TasksThe Key Tasks and Activities Associated with the Role The nature of the tasks and activities associated with the role will vary accordingly. It will involve: • Assist, support and lead out where appropriate in the coordination of both internal and external stakeholder engagement activities (diary regular meetings, directorate-wide stakeholder and engagement initiatives including regional and national stakeholder events, contribute to the annual report, support with the development of overview reports, prepare submissions for internal and external HIQA newsletters – this list is not exhaustive). • Identify, assist and where appropriate lead on the development of stakeholder engagement and communication strategies. • Ensure information produced is accessible to a variety of audiences within the resources available. • Support the team’s current and future engagement and communication activities and support colleagues in their skills and knowledge development in this area. • Participate in the business planning process and operational planning to deliver a regulatory programme which ensures Business Planning Objectives are achieved. • Assist with the preparation of reports including overview reports, annual reports and resident forum reports (this list is not exhaustive). • Assist the team with the management and coordination of internal and external stakeholder engagement. • Lead on or play an active role in the successful undertaking of relevant project work. • Co-ordinate the review and response to submissions, correspondence, Freedom of Information requests and Data Access requests. • Be competent in understanding and interpreting data to inform reporting. • Ensure any information and data held in relation to this area is maintained in line with Information Governance policies. • Liaise with colleagues at all levels in the organisation in order to meet objectives. • Manage resources and workloads to ensure efficient use of time. • Assist in the auditing of team activities. • Support change management activities within the team and wider Directorate as required to meet emergent business needs. • Provide support to work colleagues and undertake other ad hoc duties as required. • Undertake other tasks as delegated by your line manager. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. QualificationsThe Qualifications that are Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: • A third-level qualification (minimum of Level 8 on the National Framework of Qualifications) or equivalent in a discipline deemed relevant by the Authority for the post of Programme Coordinator. The Qualifications that are Desirable to Effectively Meet the Requirements of the Role • A recognised qualification in stakeholder engagement, business or business management. ExperienceThe Experience that is Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: • A minimum of three years’ relevant communication/administration experience that is aligned to the role specific tasks outlined above.
Programme Co-ordinator
Pay Candidates will be appointed on the minimum point of the salary scale (€60,029) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Higher Executive Officer (PPC) €60,029 €61,785 €63,537 €65,286 €67,044 €68,792 €70,547 €73,077¹ €76,546² ¹ After 3 years’ satisfactory service at the maximum. ² After 6 years’ satisfactory service at the maximum. Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. The Purpose of this Role Within the Relevant Business Unit and for HIQA as a Whole The Programme Co-ordinator will support the delivery of high-quality communications and engagement activity across the disability services directorate. This role involves managing internal and external stakeholder relationships and activity to ensure consistent communication across the business administration function while working closely with the National Operations Manager and Deputy Chief Inspector for the Disability Services Directorate. The person will lead day-to-day and future stakeholder engagement and communications for the Disability Services Directorate. This will include support with internal communication, external messaging, and creation of professional reports, stakeholder engagement, including in-person and webinar event co-ordination. The role combines leadership, operational and quality improvement responsibilities. The position holder is required to work proactively and collaboratively within the team and wider organisation, and liaise with a range of external stakeholders ensuring the smooth operation of the communication and engagement function of the disability services directorate. The person will have to respond effectively to incoming queries ensuring transparency and alignment to process and the work of the Office of the Chief Inspector and be able to analyse and synthesise data. The post holder will also have to work closely with their respective management team to assist in overall management of the department, including at times assisting with carrying on the work of their counterpart when on leave. Behavioural ExpectationsThe Way that HIQA People are Expected to Work to Role Model HIQA Values The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues by: • Putting people first. • Being fair and objective. • Being open and accountable. • Demonstrating excellence and innovation. • Working together. Common TasksTeam Member • Seek clarity on the tasks associated with own role. • Complete tasks in compliance with policies and procedures. • Adhere to relevant legislation, standards and internal audits. • Fulfil any mandatory or professional competency requirements. • Maintain confidentiality and a professional approach. • Raise any concerns in relation to workplace health and safety. • Actively identify learning needs and development opportunities. • Actively contribute as a team member. • Follow direction and take on new and different tasks. • Set and achieve performance goals that contribute to HIQA strategy. • Regularly seek feedback to meet performance expectations and goals. Common TasksManager Team Management • Set clear strategic direction and action plans for direct reports. • Build team cohesion and cultivate an engaged, productive environment. • Undertake regular coaching, performance feedback and development conversations with direct reports. • Ensure direct reports access appropriate training and development. • Plan for and manage recruitment activity and vacant roles. • Manage staff retention and attrition effectively. Operational Management • Contribute to business planning and knowledge management. • Forecast and manage resources in line with available budget. • Ensure that policies and procedures in the area are current and adhered to. • Ensure compliance with workplace health and safety standards. • Meet audit requirements and ensure legislative compliance. • Report on performance and relevant business measures as required. • Identify risks and develop contingency plans where necessary. • Identify inefficiencies and implement improvements to work practices. Role Specific TasksThe Key Tasks and Activities Associated with the Role The nature of the tasks and activities associated with the role will vary accordingly. It will involve: • Assist, support and lead out where appropriate in the coordination of both internal and external stakeholder engagement activities (diary regular meetings, directorate-wide stakeholder and engagement initiatives including regional and national stakeholder events, contribute to the annual report, support with the development of overview reports, prepare submissions for internal and external HIQA newsletters – this list is not exhaustive). • Identify, assist and where appropriate lead on the development of stakeholder engagement and communication strategies. • Ensure information produced is accessible to a variety of audiences within the resources available. • Support the team’s current and future engagement and communication activities and support colleagues in their skills and knowledge development in this area. • Participate in the business planning process and operational planning to deliver a regulatory programme which ensures Business Planning Objectives are achieved. • Assist with the preparation of reports including overview reports, annual reports and resident forum reports (this list is not exhaustive). • Assist the team with the management and coordination of internal and external stakeholder engagement. • Lead on or play an active role in the successful undertaking of relevant project work. • Co-ordinate the review and response to submissions, correspondence, Freedom of Information requests and Data Access requests. • Be competent in understanding and interpreting data to inform reporting. • Ensure any information and data held in relation to this area is maintained in line with Information Governance policies. • Liaise with colleagues at all levels in the organisation in order to meet objectives. • Manage resources and workloads to ensure efficient use of time. • Assist in the auditing of team activities. • Support change management activities within the team and wider Directorate as required to meet emergent business needs. • Provide support to work colleagues and undertake other ad hoc duties as required. • Undertake other tasks as delegated by your line manager. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. QualificationsThe Qualifications that are Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: • A third-level qualification (minimum of Level 8 on the National Framework of Qualifications) or equivalent in a discipline deemed relevant by the Authority for the post of Programme Coordinator. The Qualifications that are Desirable to Effectively Meet the Requirements of the Role • A recognised qualification in stakeholder engagement, business or business management. ExperienceThe Experience that is Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: • A minimum of three years’ relevant communication/administration experience that is aligned to the role specific tasks outlined above.
Programme Co-ordinator
Pay Candidates will be appointed on the minimum point of the salary scale (€60,029) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Higher Executive Officer (PPC) €60,029 €61,785 €63,537 €65,286 €67,044 €68,792 €70,547 €73,077¹ €76,546² ¹ After 3 years’ satisfactory service at the maximum. ² After 6 years’ satisfactory service at the maximum. Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. The Purpose of this Role Within the Relevant Business Unit and for HIQA as a Whole The Programme Co-ordinator will support the delivery of high-quality communications and engagement activity across the disability services directorate. This role involves managing internal and external stakeholder relationships and activity to ensure consistent communication across the business administration function while working closely with the National Operations Manager and Deputy Chief Inspector for the Disability Services Directorate. The person will lead day-to-day and future stakeholder engagement and communications for the Disability Services Directorate. This will include support with internal communication, external messaging, and creation of professional reports, stakeholder engagement, including in-person and webinar event co-ordination. The role combines leadership, operational and quality improvement responsibilities. The position holder is required to work proactively and collaboratively within the team and wider organisation, and liaise with a range of external stakeholders ensuring the smooth operation of the communication and engagement function of the disability services directorate. The person will have to respond effectively to incoming queries ensuring transparency and alignment to process and the work of the Office of the Chief Inspector and be able to analyse and synthesise data. The post holder will also have to work closely with their respective management team to assist in overall management of the department, including at times assisting with carrying on the work of their counterpart when on leave. Behavioural ExpectationsThe Way that HIQA People are Expected to Work to Role Model HIQA Values The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues by: • Putting people first. • Being fair and objective. • Being open and accountable. • Demonstrating excellence and innovation. • Working together. Common TasksTeam Member • Seek clarity on the tasks associated with own role. • Complete tasks in compliance with policies and procedures. • Adhere to relevant legislation, standards and internal audits. • Fulfil any mandatory or professional competency requirements. • Maintain confidentiality and a professional approach. • Raise any concerns in relation to workplace health and safety. • Actively identify learning needs and development opportunities. • Actively contribute as a team member. • Follow direction and take on new and different tasks. • Set and achieve performance goals that contribute to HIQA strategy. • Regularly seek feedback to meet performance expectations and goals. Common TasksManager Team Management • Set clear strategic direction and action plans for direct reports. • Build team cohesion and cultivate an engaged, productive environment. • Undertake regular coaching, performance feedback and development conversations with direct reports. • Ensure direct reports access appropriate training and development. • Plan for and manage recruitment activity and vacant roles. • Manage staff retention and attrition effectively. Operational Management • Contribute to business planning and knowledge management. • Forecast and manage resources in line with available budget. • Ensure that policies and procedures in the area are current and adhered to. • Ensure compliance with workplace health and safety standards. • Meet audit requirements and ensure legislative compliance. • Report on performance and relevant business measures as required. • Identify risks and develop contingency plans where necessary. • Identify inefficiencies and implement improvements to work practices. Role Specific TasksThe Key Tasks and Activities Associated with the Role The nature of the tasks and activities associated with the role will vary accordingly. It will involve: • Assist, support and lead out where appropriate in the coordination of both internal and external stakeholder engagement activities (diary regular meetings, directorate-wide stakeholder and engagement initiatives including regional and national stakeholder events, contribute to the annual report, support with the development of overview reports, prepare submissions for internal and external HIQA newsletters – this list is not exhaustive). • Identify, assist and where appropriate lead on the development of stakeholder engagement and communication strategies. • Ensure information produced is accessible to a variety of audiences within the resources available. • Support the team’s current and future engagement and communication activities and support colleagues in their skills and knowledge development in this area. • Participate in the business planning process and operational planning to deliver a regulatory programme which ensures Business Planning Objectives are achieved. • Assist with the preparation of reports including overview reports, annual reports and resident forum reports (this list is not exhaustive). • Assist the team with the management and coordination of internal and external stakeholder engagement. • Lead on or play an active role in the successful undertaking of relevant project work. • Co-ordinate the review and response to submissions, correspondence, Freedom of Information requests and Data Access requests. • Be competent in understanding and interpreting data to inform reporting. • Ensure any information and data held in relation to this area is maintained in line with Information Governance policies. • Liaise with colleagues at all levels in the organisation in order to meet objectives. • Manage resources and workloads to ensure efficient use of time. • Assist in the auditing of team activities. • Support change management activities within the team and wider Directorate as required to meet emergent business needs. • Provide support to work colleagues and undertake other ad hoc duties as required. • Undertake other tasks as delegated by your line manager. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. QualificationsThe Qualifications that are Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: • A third-level qualification (minimum of Level 8 on the National Framework of Qualifications) or equivalent in a discipline deemed relevant by the Authority for the post of Programme Coordinator. The Qualifications that are Desirable to Effectively Meet the Requirements of the Role • A recognised qualification in stakeholder engagement, business or business management. ExperienceThe Experience that is Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: • A minimum of three years’ relevant communication/administration experience that is aligned to the role specific tasks outlined above.
Executive Operations Coordinator
Purpose of the Role The postholder will support operational workflow, Senior Leadership Team coordination, governance processes and strategic priorities across the Foundation. The role requires a high level of professionalism, discretion, initiative and organisational capability within a fast-paced and dynamic environment. While primarily aligned to the Office of the Chief Operating Officer, the postholder may also provide support in relation to matters arising within the Office of the Chief Executive Officer. Key ResponsibilitiesStrategic & Organisational Support • Lead coordination and operational support to organisational projects, initiatives and strategic workstreams. • Support implementation activities associated with organisational priorities and objectives. • Identify opportunities to enhance operational efficiency, coordination and ways of working, bringing forward ideas and recommendations for consideration. • Support the development and maintenance of systems of work and processes that enhance organisational effectiveness and coordination. • Manage communication for the Office of the Chief Operating Officer. Senior Leadership Team & Governance Support • Support the Chief Operating Officer in the coordination and management of Senior Leadership Team (SLT) meetings and associated governance processes including preparation and circulation of agendas, reports and meeting documentation for SLT meetings. • Attend SLT meetings and prepare accurate minutes, records of decisions and action logs. • Maintain oversight of actions arising from SLT meetings and support timely follow-up and completion of agreed actions. • Liaise with members of the Senior Leadership Team and relevant personnel to coordinate updates and progress in relation to organisational priorities. • Support governance and organisational reporting processes, including tracking key actions, deadlines and priorities. • Assist in the preparation and organisation of documentation relating to governance and executive functions. Support to Chief Operating Officer • Coordinate workflow and actions arising from the Office of the Chief Operating Officer. • Coordinate meetings, schedules and engagements as required including diary and email management. • Assist the Chief Operating Officer in the preparation of reports, briefing papers, presentations and executive documentation. • Coordinate correspondence, information requests and follow-up actions as required in the Office of the Chief Operating Officer. Information Systems & Digital Support • Utilise organisational ICT systems and digital tools to support operational efficiency and coordination. • Maintain electronic tracking systems, records and reporting tools relevant to the role. • Maximise the use of technology and Artificial Intelligence (M365 Co-Pilot) to support effective and efficient ways of working in the Office of the Chief Operating Officer. General Responsibilities • Work independently using initiative and professional judgement. • Manage competing priorities within a busy, dynamic and evolving environment. • Participate in relevant training and development opportunities. • Undertake other duties appropriate to the role as assigned by the Chief Operating Officer. • Work within the Ethos of the Vision, Mission and Values of the Muiríosa Foundation. • Experience supporting meetings, preparing documentation and tracking actions. Confidentiality & Privacy • Confidentiality in the course of employment is critical. Employees will be expected to comply with the organisation’s Privacy Statement, Data Protection Policy, and Records Management/Record Retention Policy throughout the course of their work. • Communication to outside bodies on behalf of the Muiríosa Foundation must be approved in advance by the Chief Executive Officer. Employee Benefits Employees of the Muiríosa Foundation can avail of a range of employee benefits, such as: Health & Wellbeing • We are committed to supporting our employees on their health and wellbeing journey by providing a range of courses aimed at supporting staff during their employment. • We also have an Employee Assistance Programme (EAP) which is available 24/7 to our employees. Training & Professional Development • Extensive education and training courses are provided for all roles. • We also have QQI accredited Education and Training available in-house, and we support further education as relevant to roles. Varied, Meaningful Work • Working with the Muiríosa Foundation provides employees with the opportunity to be engaged in meaningful, varied work across different locations, where they can make a positive impact on the lives of others, both directly and indirectly. Competitive Salary • We offer salaries in line with Department of Health pay scales, including the awarding of annual incremental credit subject to satisfactory performance. Public Sector Pension Scheme • All new employees are automatically enrolled in the Single Public Service Pension Scheme. • Existing Public Sector employees can also transfer to the relevant pension scheme upon commencement. Leave Benefits • Paid Maternity Leave, Paternity Leave and Parent’s Leave. • Generous paid Annual Leave above statutory leave. • Sick Leave Scheme with paid sick leave entitlements. Health Insurance Group Schemes • We have group schemes with some of the main health insurance providers in Ireland which offer reduced rates for eligible employees, and we facilitate monthly deductions from pay. Cycle to Work Scheme • Eligible employees can apply for the Government Cycle to Work Scheme. Work Experience • Experience in an executive coordination or senior administrative support role. • Excellent organisational, communication and interpersonal skills. • Ability to manage multiple priorities and work effectively on own initiative. • High level of professionalism, discretion and confidentiality. • Strong ICT and digital competency across a range of systems and platforms. • Experience supporting meetings, preparing documentation and tracking actions. • Experience supporting senior management or governance processes. • Experience within healthcare, disability or public service settings. • Experience supporting projects, strategic initiatives or organisational coordination activities. • Interest in digital innovation and AI-enabled systems. • Excellent organisational, logistical and IT skills, with the ability to organise own work in order to manage multiple competing priorities. Skills & Competencies • Excellent communication and leadership skills, capable of providing advice and guidance to colleagues. • The ability to present information clearly, concisely and confidently when speaking and writing (including policy drafting and digital content). • The ability to build and maintain strong professional relationships with colleagues and stakeholders to assist in performing the role. • The ability to work with the team to facilitate high performance, developing clear and realistic objectives. • Works on their own initiative as well as being a team player supporting colleagues. • Displays professional knowledge and skills in order to undertake the role, demonstrating initiative and motivation. • Keep up to date with best practice with a desire to learn new skills and maintain a continuous improvement attitude. • Flexible and capable of managing competing priorities effectively within their workload.
Community Access Facilitators
Key Working Relationships: The post holder will be expected to work with: • Adults • Circles of Support • CRC Staff & Management • Volunteers & CE Workers • Internal Stakeholders • External Stakeholders o Community and Peer Networks o Housing, Employment and Social Partners o Education and Research Partners Purpose of the Post In line with New Directions and the HSE Interim Standards, the purpose of this post is to develop, establish, and support adults to live a meaningful life within their own community and live a life of their choosing aligned with their Person-Centered Plans (PCPs). The Community Access Facilitators will: • Empower people to live full and meaningful lives, build their confidence and autonomy, and explore/progress their career and life goals. • Enable adults with complex needs to gain and maintain valued social roles (student, employee, volunteer, neighbour, friend) and to be recognised as equal citizens. • Work with adults with complex needs, key staff, their nominated circles of support, and multidisciplinary team members through a person-centred approach towards the values of New Directions: person-centred, community inclusion, active citizenship, and quality services. • Provide supports within the framework of New Directions, guided by Human Rights Based Approach principles of participation, accountability, non-discrimination, empowerment, legality, and an outcomes-based individualised approach to services for adults with complex needs. • Promote input and co-design of how their Day Services are planned and delivered so as to ensure that adults with complex needs shape policies and supports that affect them. • Support participation in decision-making at both the individual and the service design/delivery level, addressing barriers to inclusion and advocating for structural change where required. • Respect the dignity and autonomy of the person, ensuring rights under the United Nations Convention on the Rights of Persons with Disabilities and equality legislation are central to all actions. • Work in both group and individual settings in the community with adults with complex needs and their nominated circle of support, promoting equality of opportunity to access a wide range of community-based services and mainstream opportunities (education, work, leisure, civic participation) on the same basis as the general population to meet their individual needs. • Promote positive risk taking, supporting individuals to make their own decisions and learn from new experiences. Key Duties and ResponsibilitiesService User Support/Care The Community Access Facilitator will: • Work collaboratively with the adults and their nominated circle of support to co-produce person-centred plans with ambition and possibility. • Support adults to access mainstream opportunities (education, work, civic life) on the same basis as others, and to challenge structural barriers where they arise. • Promote advocacy and self-direction, ensuring the adult's voice is central to all planning and decision-making by supporting adults with a disability to speak up for themselves and make their own choices, making sure their views guide all planning and decisions. • Support adults with a disability to identify and manage risk, respecting their right to make informed choices even when those choices involve some level of risk. • Support social and community inclusion, recognising the diverse identities of adults with disabilities who are supported (e.g. gender, Traveller identity, ethnicity, sexuality). • Provide respectful and dignified personal support, which may include assistance with eating, showering, dressing and toileting, when required. • Support adults with developing their skills in the areas of: o Creating and maintaining valued social roles o Communication o Activities of daily living o Social Integration and the use of community facilities • Support adults to establish a circle of support and wider community connections. • Support adults to focus on outcomes/goals aligned with their person-centred plans. • Support adults to identify their strengths and areas of interest to enable active citizenship and community participation. • Support adults to identify who is best placed to support them to access valued roles in community. • Ensure that all activities and supports are monitored, maintained/reduced at an appropriate pace to ensure adults with a disability can sustain their valued social roles. • Introduce new experiences at a pace that enables the person to achieve success, addressing obstacles and other issues that may compromise achievement of agreed goals. • Seek out opportunities for adults to participate in social, work or training roles of their choice which are in socially inclusive settings and typical for a person of a similar age. • Assist adults to develop a full range of social relationships and valued social roles including developing friendships and social networks. • Empower adults to be a valued citizen in their local community, make choices and have ordinary life experiences. • Seek out opportunities for adults to experience a range of activities as a means of discovering their areas of interest, strength and conditions that will enable inclusion and citizenship. • Promote advocacy and self-direction through listening to the adult's wishes, supporting the person to make decisions and advocating on their behalf where required. • Explore and encourage the use of natural community supports by building interpersonal relationships in community with others. • Provide onsite support and mentoring to adults who are accessing work experience in the local community. • Assist adults to identify and develop opportunities to experience volunteering, work experience, supported employment and pathways to full employment. • Promote and provide practical road safety awareness and travel training as required. • Facilitate adults to access mainstream educational programmes. • Identify and support the development of skills for self-directed living, including the delivery of training modules. • Assist with administration of medication, carrying out therapeutic interventions as prescribed by multidisciplinary team/medical professionals, working collaboratively with the multidisciplinary team. • Support adults to develop and maintain money management skills and ensure that petty cash used and any personal monies of individuals supported are properly accounted for. Administration The Community Access Facilitator will: • Establish and maintain partnerships with organisations, including advocacy groups, to strengthen systemic change for inclusion. • Lead, attend and participate in staff meetings, multidisciplinary team meetings, planning and review meetings as deemed appropriate. • Ensure the privacy and confidentiality of adults whilst acknowledging the need for professional sharing of information within the relevant staff team. • Ensure records and documentation are maintained to a high standard and storage of files is in line with data protection policy at all times. • Contribute to the development of quality assurance systems and procedures. • Identify and collect data to measure outcomes, prepare reports as requested. Record not only outcomes but also barriers experienced by adults supported, ensuring these inform service improvement and policy advocacy. • Develop standard operating procedures and policies and support policy implementation as required. • Report on rights-related indicators (access to services, discrimination experienced, progress on autonomy and inclusion). • Cover for other staff as required. Education & Training The Community Access Facilitator will: • Attend and participate in all staff training as deemed relevant by organisational policy and service manager. • Undertake relevant training and be informed of current developments in services for people with disabilities e.g. Person-Centred Planning, Personal Outcome Measures, Human Rights and Citizenship, “New Directions – Review of Day Services and Implementation Plan 2012–2016”, Supported Self-Directed Living. • Participate in committees and agency forums as directed by service manager. • Engage in the HSE performance achievement process in conjunction with Line Manager and staff as appropriate. Health & Safety / Risk Management The Community Access Facilitator will: • Stay informed of current Human Rights Based Approach developments, United Nations Convention on the Rights of Persons with Disabilities implementation, and national/international disability rights frameworks. • Engage in training on anti-discrimination, cultural competence, trauma-informed practice, and intersectionality. • Observe, report and take appropriate action on any matter which may be detrimental to the person’s supported care or wellbeing. • Adhere to all HSE policies and procedures and to all relevant Health & Safety legislation. • Enable positive risk taking and ensure this is documented in line with the person’s rights under the United Nations Convention on the Rights of Persons with Disabilities and service policies. • Adequately identify, assess, manage and monitor risk within their area of responsibility. • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role, for example Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc., and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Skills, Competencies and/or KnowledgeEssential Competencies • Demonstrates a strong commitment to placing the individual at the centre of all decisions and supports. • Strong understanding of New Directions, person-centred planning, self-advocacy, and personal development. • An understanding of the role of the Community Access Facilitator as an enabler of equal citizenship, not simply a provider of care. • Capacity to monitor rights outcomes and escalate systemic issues that compromise equality and inclusion. • Skills in enabling self-advocacy, independent living, and participation in civic and community life. • Good communication and relationship-building skills, with the ability to engage a wide range of stakeholders. • Promote meaningful participation in ordinary community life, including education, training, employment, volunteering, and social relationships. • An understanding that adults can face more than one kind of disadvantage at the same time (for example, because of disability, gender, or ethnicity), and the ability to support them in ways that take all of these challenges into account.
Wastewater Assets Field Manager
Please refer to Candidate Brief for full details of this role. PLEASE NOTE: You must submit your CV/ application form via GetGot and before the deadline - we do not accept CVs or application forms via any other platform, or after the deadline has passed. The REFERENCE SECTION of the on-line Application Form is a mandatory section. We are an equal opportunities employer. We welcome applications from all suitably qualified persons
Recruitment Open Day
DUTIES AND RESPONSIBILITIES 1. Ensure the highest standard of care and support in respect of the physical, psychological, emotional well-being each service user. An environment is created that is conducive to their well being. Maintaining the highest standards of professional care and safety in the home/area. 2. Ensure each service user is treated with dignity and respect and that their person centred plans are implemented ensuring outcomes are documented and measured 3. Promote self development, independence and individuality of each service user. 4. Ensure that service users are treated in a manner appropriate to their age and gender and that this is reflected in their manner of dress, activities and social contacts. 5. Ensure that any relevant change in a service user's physical or behaviour pattern is brought to the attention of the manager and relevant reports are completed. 6. Maintaining good order and organisation in the house/area at all times especially in housekeeping, cleanliness and hygiene. 7. Integrating service users as far as possible into the local community. Promoting good relationships with neighbours and the general public. 8. Ensure participation in religious/liturgical programmes in accordance with the ethos of the Daughters of Charity. 9. Encourage and participate, where appropriate with service users in social educational and recreational activities within the local community. Participating in holidays with service users.as required 10. Ensure that good quality food is prepared and encourage service users to help in the preparation and serving of meals where appropriate. 11. Support when necessary, service users who exhibit behaviours that challenge, or who have seizures or other conditions. Participating as requested in monitoring and recording that may be necessary. 12. Attending relevant service user meetings as directed by the Manager 13. Sharing responsibility for monitoring house supplies equipment and clothing 14. Undertake all aspects of home/area management as directed by the Manager. 15. In the event of being alone in an emergency situation, if trained, administering basic first aid until assistance arrives on the scene as per relevant protocol. 16. Being flexible in working hours to meet the changing needs of service users 17. Ensuring all records including Care Plans, PCP’s, individual programmes behaviour interventions are maintained and regularly reviewed to give an accurate update to the relevant staff. Ensuring all records relating to the particular house are kept up to date on occasions care staff may work on their own, and assume responsibility as lead person under the direction of their manager. 18. Being fully aware of and working within, Service Policies and Procedures and local guidelines. 19. Accompanying service users to outside professional appointments as may be requested from time to time. Ensuring full knowledge of relevant aspects of service user prior to appointment. 20. Being fully familiar with emergency procedures and ensure that a safe environment is created for the service users. Ensure the health and safety policy of the service is strictly adhered to. 21. Attending training programmes as may be requested from time to time, including medication management. Involvement in all aspects of service user care, including medication management and recording of same. 22. Accompanying service users to day services and other activities either in service transport or public transport as required. 23. The duties and responsibilities may change due to changing needs of the service users, care staff must be flexible and willing to change and adapt to new interventions. 24. Participate in Service Annual Performance Review System 25. Maintain a high standard of work performance, attendance, appearance and punctuality at all times. 26. Ensure good working relationships are maintained with colleagues. 27. Maintain the highest standards of confidentiality are maintained at all times 28. Any other duties as may be required from time to time. The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of Avista. Core Competencies Quality Service · Adopts a person centered approach and supports service users with empathy, compassion and respect. · Demonstrates a commitment to achieving a high standard result. · Is flexible and adaptable to meet unanticipated demands. · Complies with organisational policies and procedures at all times. · Understands, demonstrates and respects the rights of all service users and families Planning & Organising · Demonstrates the ability to plan and deliver the duties of the role in an effective and resourceful manner within a model of person centered care. · Adopts a systematic approach to planning, organising and managing workload. · Able to multi task without losing focus. · Manages competing and changing priorities effectively. · Demonstrates a flexible and adaptable approach in a changing environment. · Deals with issues in a timely manner. · Demonstrates a high level of attention to detail Professionalism · Approaches all tasks in a confident manner. · Shows pride in one’s profession. · Demonstrates honesty and integrity: holds a strong code of ethics. · Maintains appropriate and professional boundaries. · Manages personal problems to minimise impact on work or professional relationships · Respects confidentiality and discretion in all work related matters. · Pays attention to dress code and professional appearance. · Shows an enthusiastic and committed attitude to ones work. · Understands scope of practice. · Understands the need to apply service and/or professional standards, policies and procedures · Demonstrates self-belief in own potential and ability. Continuous Learning & Development · Shows enthusiasm and motivation for work. · Willing to use opportunities to improve, learn and develop self. · Regularly participates in on the job learning. · Stays current in own field of expertise. · Is open to constructive feedback, acknowledges own limitations. · Understands role and boundaries of other disciplines. · Initiates and undertakes mandatory training. · Takes responsibility to ensure learning and understanding of new ideas and procedures. · Self evaluates own performance to continuously improve personal development. Organisational Knowledge · Understands the mission and core values of Daughter of Charity Disability Support Services. · Is aware of the multiple services provided by the Daughters of Charity. · Familiar with professional bodies. · Is knowledgeable of regulations and where relevant applies practice in accordance with legislation to area of work. · Has the skill set to access computer systems and ability to learn new IT system’s · Knowledgeable of professional standards, policies and procedures relevant to discipline. · Understands how own scope of practice fits with the organisation. Innovation & Creativity · Demonstrates a can do attitude. · Generates new ideas. · Shows enthusiasm for trying new ways of doing things. · Voluntarily puts forward suggestions for improvements. · Promotes improvement ideas to colleagues. · Takes a creative approach to work by exploring a range of options whilst keeping an open mind. · Effectively applies existing practices or processes to new work situations to benefit the service and service users. · Takes appropriate action to address inefficiencies in work processes and establishes improved ways of getting the job done Leadership Potential · Successfully modifies behaviour to embrace change. · Energetic and Inspires others through own positive attitude. · Creates trust by being honest, reliable and consistent. · Can be directive without being dictatorial. · Blends a focus on results with a caring and sensitivity for individuals. · Demonstrates the ability to be flexible in relation to hours of work and roles and responsibilities. · Responds positively to new demands and requirements. Problem Solving & Decision Making · Makes timely, intuitive decisions to achieve successful outcome. · Identifies and uses appropriate sources of information when making decisions. · Supports views with s o und logic reasoning. · Reasons systematically and logically through issues. · Demonstrates common sense when dealing with every day issues that arise. · Knows when to ask for help and guidance from supervisor and/or colleagues Team work · Contributes consistently and positively to team activities. · Projects a warm and appropriate professional demeanour at all times. · Is accepting of diverse values and beliefs. · Helps others: willing to take on different tasks/roles accordingly to the needs of the team. · Expresses views and professional opinion at team meetings. · Knows when and where to consult with other members of the team. · Is responsive to the needs of other team members: shows empathy. · Balances listening to others ideas with sharing own thoughts. · Considers how ones behaviour may impact others. · Has the knowledge and confidence to identify and personally manage own workplace disagreements locally at an early stage and knows when to seek support of management. Communication & Interpersonal Skills · Communicates openly and honestly. · Shows empathy when handling delicate or sensitive issues. · Shows patience when dealing with others. · Considers how ones behaviour may impact others. · Clearly and confidently articulates ideas and opinions and their underlying rationale. · Draws on a variety of communication methods to fit/situation circumstances. · Open listening: asking clarifying questions and makes eye contact. · Demonstrates positive body language. · Knows when to speak, what to talk about, with whom, when, and where. · Communicates effectively in English language, written and spoken, as appropriate to job requirements. · Numerate and Literate.
Concession Manager
GET TO KNOW US Forever New is a fast-growing international fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Australia to the world. KNOW THE ROLE You will thrive in a busy environment and be an experienced, inspirational leader! As our Concession Manager you will be responsible for managing and driving the Forever New concession in Dundrum. In return for your passion and outstanding performance across all key performance indicators, you will be rewarded with the opportunity to grow your career within a fast growing, Australian owned brand. To succeed in this role, you must be motivated by driving sales and creating a team environment that is buzzing with excitement. Being passionate about your people, you will provide your team with training and development to further their individual growth and maximise the stores performance. KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Associate Dentist
We have an exciting opportunity for an Associate Dentist to be part of our family run group of Practices and to join our team in Henry Street, Ballymena. We are currently welcoming Denplan patients at this practice and we are searching for an Associate to deliver this service. We pride ourselves on offering an excellent quality of care and service to our patients. We can offer:
