Customer Service jobs
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BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. Applications are invited for the following:- STAFF GRADE CLINICAL / EDUCATIONAL PSYCHOLOGIST Ref: 33/2025 Permanent Full-Time (35 hours per week) Children Disability Network Team 1 (North Kerry) Based in Listowel, Co. Kerry (Outreach to Castleisland/Tralee) Job Summary This post is in Network 1 (North Kerry), working as part of an Interdisciplinary team providing supports to children and young adults, 0-18yrs and their families. This will include children with Intellectual, Physical, Sensory disability, children on the Autistic Spectrum and children at risk of or query developmental delay; where their needs require the support of an Interdisciplinary Disability team. This team is under the national model of service provision “Progressing Disability Services for Children and Young People” lead by the HSE. The successful candidate will be employed by the Brothers of Charity Services Ireland. The Network 1 North Kerry team is based in Listowel with an outreach service to Tralee to provide input to families from the Castleisland/Farranfore area . A ssessment, diagnostic and therapeutic interventions are provided by an Interdisciplinary team. The CDNT aims to maximise the child/ young adult’s full potential and works within the context of the family and community, empowering and supporting parents/care givers and family members Professional Qualifications, Experience, etc Candidates must have professional qualification as per the Department of Health guidelines See job description for full criteria. Have a university degree or diploma (QQI Level 8 equivalent) obtained with 1st or 2nd class honours in which Psychology was taken as a major subject and honours obtained in that subject, AND Have an Irish post-graduate professional psychology qualification accredited by the Psychological Society of Ireland in Clinical, Counselling or Educational Psychology OR An equivalent qualification from another jurisdiction validated by the Department of Health. AND Must have 6 months experience of working as a Psychologist , or Trainee Psychologist under supervision, with children with disabilities (Intellectual Disability, Autism and/or Physical and Sensory disabilities) Driving Licence Must have a full driving license and means of transport which qualifies you to drive on Irish roads. Age The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants. * Public Servants not affected by this legislation: Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age. Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70 Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service Character Candidates for and any person holding the office must be of good character Salary Scale: €61,362 - €105,050 including 2 LSI's per annum (Department of Health Consolidated Scales 1/3/25). * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. Reporting to: Children Disability Network Manager Informal Enquiries to:- Hannah Carmody, Children’s Disability Network Manager, Tel. +353 86 7742549, Or Dr. Mark Quinn, Head of Psychology Department, Tel: +353 21 4556200 Closing Date: Sunday 20thJuly 2025 Interviews scheduled for Tuesday 12th August 2025 in Listowel, Co. Kerry Applications should be made online using the 'Apply' Link Below A panel will be formed from this competition to fill any Staff Grade Psychology vacancies that arise in our Kerry Children Disability Services The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
Support Worker
We are hiring Support Workers in Ennis, Co. Clare! Come and work with one of Ireland’s best 150 Employers! Brothers of Charity Services Ireland are looking for bright, ambitious individuals who have a positive attitude towards working with people with an intellectual disability and who are committed to ensuring that our persons supported lead as fulfilling and enjoyable a life as possible. Role: Support Worker Contracts Available: Permanent Part-Time & Relief Contracts Location: Ennis, Co. Clare The role of a Support Worker Support Workers provide a key-working caring role for a group of People Supported by the Services. They are responsible for all aspects of personal care required during the day. This includes meals, personal hygiene and other related aspects of physical well-being. Secondly, a major focus of the Support Worker role is to assist and support People Supported by the Services with the development of their Individual Plans and achievement of associated outcomes. In addition, a critical component of this role is to support People Supported by the Services in community participation and integration. **PLEASE SEE FULL JOB DESCRIPTION ATTACHED Some of our benefits: · Competitive Rates of Pay (€33,699 - €46,984 pro-rata) · 22 days Annual Leave · Defined Benefit Pension Plan · Full Training provided · Career Progression · Sick Pay Benefits · Employee Assistance Programs Closing Date for Applications: 23rd of July 2025 The Brothers of Charity Services Ireland is an Equal Opportunities Employer INDJAN
Services Senior Account Executive
Services Account Executive At Dell Technologies, we create the extraordinary. Our Services Account Executives are the experts who sell innovation to the world. Responsible for all our (Professional-) Services, they get to know their portfolio inside and out. Our Outside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Join us as a Services Account Executive on our Outside Sales team in Dublin /Cork / Limerick Ireland to do the best work of your career and make a profound social impact. What you’ll achieve As a Services Account Executive, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s services. You will: Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 04/07/2025 (role may close sooner) Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Job ID: R270082
Senior Manager SSC Service Management
Glanbia Senior Manager SSC Service Management Overview This role connects the SSC (Shared Services Organization with BPO partner(s) and to internal customers across the Business Units. The role ensures service excellence through ensuring BPO contractual obligations are met, stakeholders needs are identified and responded to, and performance is continuously improved. This role works alongside the SSC Functional Leads to deliver seamless services to the organization. For the SSC Services Organization this role owns the design, operation and continuous improvement of the overall governance model, service delivery SLAs/KPIs, BPO vendor management including contract & change management, service catalogue and recharge model to the business and embedding a Global Process Ownership (GPO) model across the business. Key Elements of the Role Where and how you will work The opportunity will be based in Citywest, Dublin 24 with a requirement to be onsite each week with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.
Customer Care Executive
Customer Care Executive At Three Ireland, Customer Care Executives have a key contact with our customers, they’re the voice of our organisation. Join us, and Be Phenomenal Each day is filled with customers, each with different needs and challenges. Working tirelessly to provide a stellar experience while resolving issues, as part of our Care team you’ll need to be happy keeping several plates spinning and be adaptable and resilient in a fast-paced workplace. In a team of like-minded individuals, your charm and friendly demeanour will keep customers happy. Bring us your character, warmth and attention to detail, and you’ll get to be unapologetically you in a team of friends. Since we set foot in Ireland, we’ve done things differently Investing in infrastructure, we built a network that now connects 2.2 million customers nationwide, carrying more data than all of our competitors combined. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better-connected life. We encourage our employees to face their weaknesses, to really open themselves up to new challenges and projects in a super-charged and rich learning environment. We want you to become the best version of yourself. Join us as, we are hiring for both business and consumer care teams! A natural with people, you’ll provide front line support to customers by handling inbound and outbound calls, dealing with customer billing and service queries and ensuring customers are fully aware of all value product and service offerings. Friendly and professional, you’ll take ownership of every enquiry to get the best outcome for the customer, driving service excellence. You’ll need to be experienced, with strong sales skills, and able to quickly build rapport with your customers. A great communicator, you’ll be part of a friendly and ambitious team and be ready to play your part in its success. Results-motivated with commercial awareness, you’ll be skilled at managing your time and multi-tasking. What else it involves There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!
Support Worker
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. SUPPORT WORKERS Ref: 13/2025 Residential Services (Adults & Children) Permanent Relief hours up to 78 hours per fortnight Locations: Cork city, suburbs, Bandon, Innishannon and Fermoy areas The Role Support Workers provide a key supportive role for individuals supported by the Service. This role comprises of two main elements. Firstly the Support Worker is responsible for all aspects of personal care required during the day. This includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being, to the extent required by the individual. Secondly, a major focus of the Support Worker role is to assist and support People who use the Service with the Implementation of their Individual Plans and the achievement of associated outcomes and critically, to support People who use the Service in participating in the ordinary everyday life of the community through inclusive and creative thinking. The successful candidate may be required to be a key worker and develop and review individual plans. The Candidate The successful candidates must It is essential that all candidates have adequate immunity against Hepatitis B as per Immunisation Guidelines for Ireland 2008 Reporting to: Social Care Leader in the community and residential setting and through the Line Manager structure to the Area Manager, or other authorised person as the Employing Authority may designate. Salary Scale: €33,699 - €46,984 including 1 LSI per annum (1/3/25 Department of Health Consolidated Scales). Part-Time hours will be paid pro-rata to a full-time post Informal Enquiries to Human Resources Department, e-mail RecruitmentBOCSS@bocsi.ie Closing date: Sunday 13th July 2025 Applications should be made using the Apply link below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
