Service officers jobs
Sort by: relevance | dateAssistant Staff Officer
Salary: The gross salary applicable to the post is currently €39,099 - €55,460 per annum as at 01/02/2026. If the appointee is external to the sector, appointment will be at point one of the scale, unless the arrangements set out in Circular Letter 08/2019 apply. Hours of Work: The appointee will be required to work 35 hours per week together with such additional hours as may be required from time to time for the proper discharge of their duties. Annual Leave: 23 days annual leave per annum. The ‘annual leave year’ operates from September to August. Annual leave will be in accordance with arrangements authorised by the Minister for Further and Higher Education, Research, Innovation and Science from time to time. For part-time contracts or contract durations of less than 12 months, the annual leave entitlement will be calculated on a pro rata basis. #SETU: A standby panel will be formed from which vacancies for this role may be filled across all SETU Waterford campuses. Overview of Role & Context: South East Technological University (SETU) proposes to establish a panel for the position of Grade IV Assistant Staff Officer to meet current and future administrative staffing requirements that may arise within the University’s Waterford campuses. The Assistant Staff Officer will work as part of an administrative team and will provide support to managers and departmental staff in the effective delivery of services and in achieving the objectives of the relevant department or functional area. The role will involve a range of administrative duties, including the implementation and administration of established procedures and work practices. The successful candidates will be required to demonstrate flexibility in undertaking a variety of duties and to contribute to the efficient and effective operation of the department while maintaining high standards of service and best administrative practice. This panel is being established for Grade IV vacancies on the Waterford Campus of SETU only and will remain in place for a period of two years from the date of its establishment, unless exhausted prior to its expiration date. The panel will be used to fill temporary vacancies that may arise during this period. Such vacancies may arise at short notice and may vary in nature and duration. Appointments may be made on a specified purpose or fixed-term basis, and may be whole-time or part-time, depending on operational requirements. Positions filled from this panel will be temporary in nature and may be for defined periods (for example up to 6 months, 12 months, 18 months, or 24 months etc.). The panel will not be used to fill permanent positions. Key Responsibilities / Duties: The duties below give an indication of the type of duties to be undertaken. On appointment to a specific role in a department/function, a detailed job description will be provided to the staff member taking up the post.
Housing Welfare Officer
Offaly County Council invites applications from suitably qualified persons, who wish to be considered for inclusion on a panel from which permanent and temporary vacancies for a Housing Welfare Officer may be filled throughout the lifetime of the panel. Duties The duties of the post will include but will not be limited to the following: · The provision of Social Work and welfare services to housing applicants and housing tenants with particular emphasis on key target groups including but not limited to Homelessness & HAP claimants, Older persons, Travellers, Disability cases (Intellectual, Physical, Sensory & Autism) including Children’s Disability cases, Mental Health etc…The role is to support clients of Social Housing Supports in attaining and sustaining tenancies with strong emphasis on inter- agency working to support the Housing client. · Visits as required and as necessary to housing applicants and tenants residing in local authority accommodation, and to other housing applicants as assigned by the line manager. · Undertake needs assessments for housing applicants and housing tenants, including the key target groups, seeking accommodation supports. · Make recommendations on allocations of social housing (include AHB nominations) with particular emphasis on the key target groups, as outlined above. · Support the Homeless Team in managing social housing and homelessness services, working directly with individuals experiencing or at risk of homelessness. · Ensure that tenancy agreements are being observed and report issues arising, to relevant personnel or appropriate agencies. · Ensure other support needs are referred to the relevant provider/service if identified. · Liaise with other agencies, both state and NGOs and attend inter agency meetings and case conferences as required. · Refer child protection concerns to the appropriate agency in accordance with the Children First Guidelines and Council policy. · Attend and present at meetings of the Housing Strategic Policy Committees and any other meetings, as requested by the line manager. · Assist tenants to engage with other sections of the local authority or government departments from which they may need assistance or advice. · Participate in the review of policies and assist in implementation. · Assist in the implementation of new and existing initiatives on all housing related matters. · Participate in the review of the statutory Traveller Accommodation Plan and all other Plans and Strategies relevant to Offaly County Council’s Housing Services. · Keep clear and concise reports of referrals and supported tenancies. · Have excellent knowledge of Excel, Microsoft and PowerPoint. · Undertake additional training and continued professional development as required. · Ensure the maintenance of service user and data confidentiality. · The post holder may be designated as a Nominated Contact Person under the Children First Act 2015 and may be required to fulfil related statutory responsibilities in accordance with Children First guidance. · Deputise for other employees of the Council when required. · To undertake any other duties as assigned. ESSENTIAL REQUIREMENTS FOR THE POST The ideal candidate for the post will have an ability to work effectively within a team to achieve a common goal, ensuring standards are adhered to and maintained whilst also being capable of working on their own initiative. It is desirable that candidates demonstrate through their application form and at the interview the following: • Possess excellent professional experience, knowledge and skills • Experience of social work within a housing context • Knowledge and experience of crisis intervention • Knowledge and experience of a range of social work models/interventions • Experience of working with vulnerable adults • Experience in relation to child protection • Experience in engaging with a diverse range of stakeholders and maintaining good working relationships • Experience in project management • Experience in dealing effectively with conflicting demands • Demonstrated ability to work under pressure to tight deadlines • Experience in liaising with (external) agencies • Demonstrate excellent communication and interpersonal skills • Demonstrate ability in leadership and decision-making skills • Demonstrate ability to work independently or within multi-disciplinary teams • Demonstrate problem solving skills • Demonstrate planning and organisational skills • Demonstrate proficiency in ICT and presentation skills • Demonstrate a good understanding of safety management in the workplace including Health & Safety legislation and regulations. COMPETENCIES FOR THE POST Key Competencies for the post of Housing Welfare Officer (Professionally Qualified Social Worker) include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these when completing the application form as any short-listing or interview processes will be based on the information provided by candidates: Understanding Purpose & Change Political Awareness · Has knowledge and understanding of local authority functions and structures. Knowledge of Local Government · Understands key challenges facing the local authority sector and Offaly County Council. Networking and Representing · Develops and maintains positive and beneficial relationships with a range of stakeholders. Builds networks of technical and professional contacts. Promotes and sustains an appropriate, positive, and cohesive image for the organisation they represent. Bringing about Change · Demonstrates flexibility and an openness to change. Role of Housing Welfare Officer (Professionally Qualified Social Worker) · Understands the role of Housing Welfare Officer (Professionally Qualified Social Worker) within a Housing context. Delivering Results Problem Solving and Decision Making Performance through People - Communicating Effectively Leading and Motivating · Motivate others individually and in teams to deliver high quality work and customer focused outcomes. Develops the competence of team members and helps them meet their full potential. Leads by example in terms of commitment, flexibility and a strong customer service ethos. Managing Performance · Effectively manages performance including underperformance or conflict. Empowers and encourages people to deliver their part of the operational plan. Communicating Effectively · Recognises the value of communicating effectively with all employees. Actively listens to others. Has highly effective verbal and written communication skills. Presents ideas effectively to individuals and groups. Personal Effectiveness – Personal Motivation and Initiative Relevant Knowledge · Keeps up to date with current developments, trends and best practice in their area of responsibility. Demonstrates the required specialist knowledge, understanding and training for the role. Has strong knowledge and understanding in relation to statutory obligations of Health and Safety legislation and its application in the workplace. Resilience and Personal Well Being · Demonstrates appropriate and positive self-confidence. Remains calm under pressure and operates effectively in an environment with significant complexity and pace. Integrity · Behaves in an honest, trustworthy and respectful manner and is transparent, fair and consistent in dealing with others. Personal Motivation, Initiative and Achievement · Be enthusiastic about the role and sets challenging goals to achieve high quality outcomes. Is self-motivated and persistent when faced with difficulties. Engages in regular critical reflection in order to identify how own performance can be improved. QUALIFICATIONS 1. Education, Training, Experience, etc. Essential Requirements: Candidates shall: (a) Hold a professional qualification in Social Work prescribed under the Health and Social Care Professionals Act 2005 (as amended); (b) Have a Letter of Validation issued by CORU/National Social Work Qualifications Board; (c) Be eligible for registration with CORU* (d) Possess a high standard of administrative and management experience; and (e) Have a satisfactory knowledge of public service organisations. *Successful candidates will be required to satisfy the Local Authority that they are registered with CORU before a formal offer of employment will be made. Desirable (but not essential): (a) Possess satisfactory knowledge and experience of social housing policy and legislation. (b) Previous experience in client management in a housing context * Copies of qualifications must be attached to support this application. Failure to provide qualifications will deem this application invalid. 2. Citizenship Candidates for any of the above panels must, by the date of any job offer, be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa: or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa: or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. 3. Driving Licence The Holder of the Post of shall hold a full driving licence for Class B vehicles free from endorsement/disqualification. When required to do so, holders of office shall drive a motor car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority. 4. Character Candidates shall be of good character. 5. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. * Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. PARTICULARS OF OFFICE 1. The Post: The post is permanent, whole-time and pensionable. A panel will be formed for an initial period of one year and this may be extended for a period of time at the discretion of the Chief Executive. The panel will be used to fill appropriate positions that may arise for its duration. Positions will be offered in order of merit as per the panel. 2. Salary: The salary shall be fully inclusive and shall be as determined from time to time. Holders of the post will be paid at the appropriate point on the salary scale in accordance with the relevant Department Circular. Starting pay for new entrants will be at the minimum of the scale. Where the appointee has been serving elsewhere in the public service in an analogous grade and pay-scale and will be moving without break to another part of the public sector at an analogous grade, the appointment may be made at the appointee’s current point of scale. The rate of remuneration may be adjusted from time to time in line with Government pay. The current salary scale applicable to the post is €55,761 - €73,081 (LSI 1) 3. Work Base: Offaly County Council reserves the right to assign you to any department or premises in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or other compensation. The person appointed will be required to provide him/herself at his/her own expense with the necessary mode of travel to and from work. 4. Working Hours: The working hours at present provide for a five day, thirty-five hours working week, hours may vary from time to time. The working hours may be reviewed at any time by the Council. The post may require flexibility in working outside of normal hours, including at weekends, as necessary. No additional remuneration will be paid in respect of such activities. The provisions of Offaly County Council’s Time and Attendance Policy is applicable to this grade at the current time. A flexible working hours system is in operation subject to the terms and conditions of the Time and Attendance Policy. 5. Annual Leave: The current annual leave entitlement is 30 days. Granting of annual leave, payment for annual leave and arrangement for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997 (as amended) 6. Sick Leave: The terms of the Public Service Sick Pay Scheme will prevail. 7. Probation: Appointees will be on probation for the first year of employment. The terms of the Offaly County Council Probation Policy will apply. 8. Superannuation: Public Service Pensions (Single Scheme and Other Provisions) Act 2012 : New members joining the Public Sector on or after 1st January 2013 will be required to join the Single Public Service Pension Scheme. The Single Scheme applies to all pensionable first-time entrants to the Public Service as well as to former public servants returning to the public service after a break of more than 26 weeks. A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 3% of their pensionable remuneration plus 3.5%, of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). This includes a contribution to a Spouse’s and Children’s Scheme. Pension and retirement lump sum based on career-average pay, pensions will be co-ordinated with the State Pension Contributory (SPC). For persons who commenced public sector employment prior to 1st January 2013: Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e.. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable employees of a local authority will be required in respect of the Local Government (Spouses and Childrens Contributory Pension) Scheme to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. 9. Retirement: Public Service Pensions (Single Scheme and Other Provisions) Act 2012: The compulsory retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. Minimum pension age of 66 years, rising to 67 years and 68 years in line with State Pension age changes, is applicable. Public Service Superannuation (Miscellaneous Provisions) Act, 2004: There is no mandatory retirement age for ‘New Entrants’ from 1st April 2004 to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. 65 years is the minimum age at which a person may be paid. As a new entrant to the public service, under the terms of this legislation, new entrants will not be required to retire on grounds of age. Anyone who is not a ‘New Entrant’ to the public service, defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004 is subject to compulsory retirement age of 65 years. 10. Travel: Holders of the post shall hold a full driving licence for class B vehicles and shall drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority. Travel expenses and subsistence expenses necessarily incurred in the course of official duties will be refunded in accordance with appropriate rates in line with the relevant Department circulars and Local Authority Travel and Subsistence Policy. Offaly County Council, as employer, must be indemnified on your insurance policy. If during your employment, your licence is revoked, even temporarily, or if you receive endorsements on your licence, which may affect your duties, you are obliged to notify the Council immediately. 11. Recruitment & Selection Processes: Shortlisting: Normally the number of applications received for a position exceeds that required to fill existing and future vacancies to the position. While a candidate may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Offaly County Council may decide that a number only will be invited to same. In this respect, Offaly County Council provide for the employment of a short-listing process to select a group for interview who, based on an examination of the application forms, appear to be the most suitable for the position based on the specific competencies identified in the job description . An expert board will examine the application forms against a pre-determined criteria based on the requirements of the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates, who based on their application, appear to be better qualified and/or have more relevant experience. It is therefore in your own interest to provide a detailed and accurate account of your relevant qualifications/ experience on the application form. On occasions a short-listing interview may take place.
Senior Manager - SSC Service Excellence
Senior Manager- SSC Service Excellence Glanbia Enterprise Solutions (GES) Join this dynamic team focused on delivering better nutrition for every step of life’s journey The Opportunity We’re looking for a Senior Manager - SSC Service Excellence who will be the global enterprise owner of service performance, governance, and vendor outcomes across a multi-function Shared Services organisation. The role ensures that SSC and BPO services consistently deliver business outcomes, customer experience and beyond contracted value. This role is not about managing SLAs – it is about owning business trust in the SSC operating model. Key to success with be immersing yourself in the world of the SSC functional towers and our BPO partners to resolve current pain points, to drive continuous improvement whilst also understanding the broader capabilities of our BPO partners. This is a key leadership role with accountability for service strategy, operating model governance, performance management, commercial discipline and continuous improvement by acting as the single connective layer between; SSC Functional Leads, BPO Partners, Business Units and Senior Stakeholders. Key Competencies Where and how you will work The opportunity will be remote based in Citywest, Dublin 24 with hybrid working arrangements available which allows you a greater choice in how you work and live, giving you a better work-life balance. About Glanbia Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia, our culture celebrates individuality, knowing that together we are more.
Payroll Officer
Applications are invited for the following post PAYROLL OFFICER (Admin Grade V) Ref: 95554 Permanent Full-Time (35 hours per week) Cork Services, Administrative Centre, Lota, Glanmire, Cork What we offer Salary Scale: Clerical Grade V - €52,235 - €62,485 incl. 2 LSI’s per annum (1/2/26 Consolidated Scales) *Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of your starting date. Failure to produce this will mean that you will receive any incremental credit (if applicable) from the date of submission of documents. Reporting to: Office Manager Informal enquiries to: Triona Carroll, Acting Head of Finance, Tel: +353 21 4556200 e-mail: triona.carroll@corlann.ie or Pat Keaveney, Head of Finance, Tel: +353 87 44705825; pat.keaveney@corlann.ie The closing date for receipt of all applications is: Sunday 12th April 2026 Interviews scheduled for Monday / Tuesday 20th/21st April 2026 Shortlisting of candidates is on the basis of the information contained in their application form & CV *A panel may be formed for Permanent/ Temporary Full Time and Part Time vacancies in the Finance Department for a period of 1 year. Applications should be made online using the ‘Apply’ Link Below Corlann South is an equal opportunities employer INDS
Social Care Worker, Residential Services
As a Section 39 organisation, KPFA operates its own pay scales. Annual increments are awarded up to the maximum point of the relevant scale. We are currently recruiting for the following position Post: Social Care Worker Contract: Permanent, Part-Time (36.75 hrs per week) Location: Kilcummin Residential Services *Please note, rosters may be subject to change due to the operational requirements of the service* The Role: We are seeking a compassionate, dedicated, and motivated Social Care Worker to join our team in supporting adults with Intellectual Disabilities. This is a rewarding opportunity to empower individuals, promote their independence, and help them lead fulfilling lives in a person centred, rights based environment. As a Social Care Worker, you will play a key role in delivering high quality care, ensuring the well being of those we support, and advocating for their rights while fostering meaningful community inclusion. Working collaboratively with a team, you will contribute to the creation of a supportive and respectful environment tailored to individual needs. Key Responsibilities: Person centred support and advocacy Employee Benefits: Sick Pay Scheme, Paid Maternity Leave, Flexible Working, Employee Assistance Programme, Pension Scheme, Parking ( Site Dependent), Generous Annual Leave, Access to income continuance scheme, Discounted Health Insurance and Access to training. (A panel may be formed from which future vacancies for Kilcummin Residential Services may be filled up to the 30th of June 2026). *In relation to offers of employment, evidence of relevant employment experience must be clearly detailed in both your application form and CV. Failure to provide this information, along with a satisfactorily completed verification of service form before an agreed start date, will result in placement at Point 1 of the applicable scale. Incremental credit will only be applied from the date correct documents are submitted.* Your CV and application must be written independently and accurately reflecting your own experience, skills, and competencies. The use of AI or automated tools to complete any part is not permitted. Canvassing Any attempt by candidates or others acting on their behalf, directly or indirectly, through written communication or any other means, to canvass or influence in the candidate's favour any staff member of Kerry Parents and Friends Association, or any individual involved in interviewing or evaluating applicants, will result in the candidate's automatic disqualification from the position. Kerry Parents and Friends Association is an equal opportunities employer
Logistics Services Manager
Logistics Services Manager Location: Craigavon Hours: 37.5 hours per week Salary: Competitive Business Unit : Clinical Services Open To : Internal & External Applicants Ref No.: HRJOB11430 The Role Implement the integrated Logistics Services and Customs/Trade Compliance function to ensure the end‑to‑end, compliant, efficient, and customer‑focused distribution of clinical trial materials. This role oversees the performance of Logistics service providers, drives operational efficiency across transport activities, and manages compliance with all customs, import, and export requirements. The Manager supports continuous improvement, mitigates supply‑chain risks, and partners with internal and external stakeholders to deliver seamless, compliant, and cost‑effective logistics services. Maintain a centre of excellence for import and export technical information to ship clinical trial material worldwide. It will provide best in class instruction, to ensure that clinical trial materials are delivered in the most effective manner, whilst minimising risk to the product during transit. Drive innovative global logistics services such as Importer of Record, Exporter of Record, and Almac‑to‑Patient, enabling customers to move products across borders removing complexity and enabling seamless international distribution. Deliver best‑in‑class temperature‑controlled packaging and monitoring solutions that give Almac a competitive advantage, enabling reliable, cost‑effective delivery while protecting product integrity throughout transit. Manage and oversee the Global Logistics Services team to ensure the effective delivery of all key responsibilities ensuring accountability, proactive problem‑solving, and continuous improvement. What we are looking for (For further information on essential and desirable criteria, please refer to the job description attached to the online job posting.) Apply Now Apply online via our career’s website www.almacgroup.com/careers & ensure you tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible. Closing Date We will no longer be accepting applications after 5pm on 14th April 2026.
HX-: Senior Pharmacist
HX26-032: Senior Pharmacist (Specified Purpose contract) Informal enquiries for this recruitment panel advertisement are most welcome. Please contact Ciarán McAdam | Chief II Pharmacist | 01 406 8768 | cmcadam@olh.ie A detailed Job Description & Person Specification can be downloaded below or by contacting the HR Department | hr@olh.ie Latest date for receipt of applications is at 12pm (noon) on Monday 21stApril 2026 Our Lady’s Hospice & Care Services reserves the right to close the competition early should a sufficient number of applications be received. Our Lady’s Hospice & Care Services is an equal opportunities employer and supports a smoke free environment.
Senior Procurement Officer
Senior Procurement Officer 37hrs/week Starting salary: £39,496 - £46,079pa Job reference: SPO/5048/0326 Choice is seeking to hire a Senior Procurement Officer to assist in implementing Choice’s Procurement and Value For Money Strategies. You will ensure that the project progresses through from inception to completion within the required timescales and meets the requirements of the stakeholder, ensuring auditory compliance, delivery of goods and services for Choice and its tenants. You will provide assistance to Procurement Officers and ensure all exercises are complaint. Our employees have access to a range of benefits:- Choice Housing is a Family Friendly & Equality and Diversity Award Winning Organisation. If you have any disability which prevents you from completing the online application form, please contact me to discuss what further assistance you require. Please see attached job description and person specification for full details. Completed application forms should be returned by 11:30pm, Monday 13th April 2026 If you have not been contacted further in writing on or before Monday 11th May 2026 you will not have been short-listed for interview. *If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk mail folder* The successful candidate will be required to provide proof of essential qualifications and also provide documentary evidence of their eligbility to work in the United Kingdom. We are also committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks where appropriate and processing information in accordance with the code. Choice has a policy on the Recruitment of Ex-Offender and it is available upon request (email: recruitment@choice-housing.org ) Please note, the Association reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post.
Customer Service Executive
Main Purpose of Job: We are currently recruiting for a Customer Service Executive within the Telephone Booking office in Volkswagen Sligo on a full-time capacity, Monday to Thursday 9-5.30pm and Friday 9-5pm. This role is based in a small Call Centre Environment. The role: The successful candidate will be required to work as part of the Telephone Booking Office, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually meeting targets. The role involves working closely with team members and other departments across the Group, which include Services, Parts and Sales teams. Role Responsibilities:
Service Administrator
POSITION SUMMARY: The Jigsaw Service Administrator is an important youth-friendly role which will be a first point of contact for young people who call into the Jigsaw Hub and will be able to give information or direct them to support staff in the Hub. The Service Administrator will also have responsibility for the day to day administration support for Jigsaw to ensure efficient project delivery. The Service Administrator will work closely with the Service Manager to provide the necessary administration support to ensure the successful day to day running of Jigsaw and will work as a member of the Jigsaw team. Please note: This is a full-time, permanent position, based in our Jigsaw Tipperary service. PRIMARY RESPONSIBILITIES: General Duties