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Connected Health is Ireland’s premium independent homecare service. We deliver multi-award-winning care that places the needs of our clients at the heart of everything we do. We are recruiting for an Office Administrator to join our growing team to manage the administration in the local offices. About the Role Reporting to the Client Care Manager (CCM), the Office Administrator will be responsible for the day-to-day management of the administrative function in the office. You will play a crucial role in maintaining compliance, coordinating operational tasks, and ensuring smooth communication across the team. You will also work closely with the Area Support Nurse for compliance and governance support. Skills Required · Minimum of 1 year’s experience in a receptionist or administrator role within a busy, fast-paced office environment · Minimum of 1 year’s experience in filing, auditing, and compliance processes · Competency in Microsoft applications including Word, Excel, and Outlook · Strong time management, organisational, and communication skills · Compassionate and empathetic nature with the ability to demonstrate patience and understanding · Proactive approach to workload with high attention to detail · Full clean driving licence Roles & Responsibilities Compliance & Governance · Weekly compliance reports: Prepare and complete weekly compliance reports based on system records by Fridays (no later than COB Mondays). · Audit preparation: Maintain records for monthly, quarterly, and bi-annual internal audits (CHO and internal Connected Health reviews). · Journal note auditing: Perform weekly journal note sample audits on client files for HSE compliance (primary responsibility, supported by Coordinators, CCMs, or Supervisor). · Compliance matrix and workbook oversight: Monitor document expiry dates, updating systems and matrices accordingly. · Training matrix management: Ensure staff training records are up to date, liaising with the training department weekly. Operational Support · Clock in/out review: Review and monitor clock-in/clock-out records, contacting staff as needed for updates. · Administrative notes: Regularly check administrative notes entered by carers and report relevant updates to CCMs. · Quarterly reviews: Arrange and coordinate quarterly meetings and supervisions for CCMs. · Fleet management: Conduct car checks, maintain fleet records, and liaise with the Fleet Manager. · PPE and uniform management: Manage stock levels, distribution, and accurate record-keeping via online/QR forms. · Tablet/IT liaison: Ensure tablets are in working order and coordinate with IT for troubleshooting. Front of House & Communication · Provide excellent customer service (telephone and face-to-face). · Answer phone lines – all office staff share responsibility for handling calls. · Meet and greet visitors, employees, and clients, representing Connected Health positively. · Maintain a clean desk policy and ensure office organisation. Reporting & Coordination · Maintain up-to-date staff and client lists. · Prepare monthly and quarterly reports to support compliance and operational oversight. · Manage the calendar for CCMs and Supervisors, scheduling meetings and ensuring availability. · Support management in tracking and achieving Key Performance Indicators (KPIs). Additional Duties · Any other administrative tasks as requested by senior management.
General Assistant
1. PREAMBLE Mary Immaculate College is an autonomous, university-level, Catholic College of Education and the Liberal Arts. Founded in 1898, and linked academically with the University of Limerick, MIC is the oldest higher education institution in Limerick. Significant expansion in recent decades has seen the College’s offerings expand across two modern campuses, one based in Limerick City and one in Thurles, Co. Tipperary. The student community consists of more than 5,000 learners, participating in fifteen undergraduate degree programmes and several postgraduate programmes extending to PhD/Doctoral level. Academic staff engage in a wide range of academic research areas, and research underpins all teaching and learning at MIC. MIC seeks to prepare its students for professional excellence and to nurture their capacity to lead flourishing lives. 2. CANDIDATE PROFILE AND SCOPE OF THE POSITION Mary Immaculate College wishes to appoint a suitable candidate to the position of General Assistant, Courtbrack Accommodation, on a permanent basis. This is an important service role within the College. The successful candidate will be responsible for duties in Courtbrack Accommodation, working under the supervision of the Manager in Courtbrack Accommodation. Essential Experience, Qualifications and Skills Experience of working in a front-line customer service environment. Excellent administration skills with a strong attention to detail. Excellent organisational and prioritisation skills with a proven ability to manage multiple competing priorities and successfully meet established deadlines. Excellent interpersonal skills and communication skills, both written and oral. Proven ability to work effectively within an established team environment and on own initiative. Demonstrable ability to solve problems under pressure. High levels of motivation, proactivity, adaptability and flexibility in work practice arrangements. It is desirable that candidates will also have: A current full, clean driver’s licence. Relevant experience and a good working knowledge of a student accommodation/hospitality environment. Basic IT knowledge and skills, including the ability to use email, basic Microsoft Excel data entry, and download bookings from accommodation websites. Cuirfear fáilte roimh iarratais ó dhaoine go bhfuil dearcadh dearfach acu i leith na Gaeilge. Applications are welcome from people who have a positive outlook to Irish. 3. JOB DESCRIPTION The appointee is required to carry out the duties attached to the post, under the general direction of the Manager of Courtbrack Accommodation, to whom they report and to whom they are responsible for the performance of these duties in the first instance. The appointee will also have a reporting relationship to the Director of Estates and Sustainability. The appointee will report through the Manager of Courtbrack Accommodation to the College President and/or to such other College Officers as the President may designate from time to time. The appointee will work with members of College Management and liaise with the Deans of Faculties, Heads of Departments, Course Leaders and other College personnel and with relevant College bodies in carrying out the duties attaching to the post. The reporting relationship is subject to review and may be altered from time to time, in line with service needs and developments in the College. Duties and Responsibilities • Take calls related to accommodation queries as they come in and offer any assistance available. • Reply to accommodation-related emails as they come in from Irish and international students. • Process and confirm each booking in writing or by email. Process forms/deposit payments as they arrive by post, email or into the College accommodation bank account. • Check the maintenance book for any maintenance issues. • Process requests for overnight visitors in the visitors' book and issue a visitor pass if available. • Internal security patrols every 60 minutes, or whenever required. Each floor in all three blocks. • External security patrols every 2–3 hours, or whenever required. • Maintain visitor sign-in sheet for non-residents (ensure maximum visitors are not more than 10 and all non-residents leave the premises by 10pm). • Maintain record of spare key cards. • Let residents into their own rooms if they are locked out. • Ensure there is no excessively loud music, shouting or loud conversation. • Clean up the TV room, clearing bottles into recycle bags and returning glasses, delph and cutlery to the kitchen. • Change bin bags when full. • Make sure all fire exits are properly closed and alarms are armed. • Report to the Accommodation Manager daily, keeping notes in the Passover Book. Night Shift Duties • Internal patrols every 60 minutes on each floor in all three blocks. • External patrols every 2–3 hours, or whenever required. Walk around the entire complex using a torch. • During internal patrols, ensure that fire exits are clear. • Cookers switched off at 12:00am. • Clean up the TV room, clearing bottles into recycle bags. Clear all glasses, delph and cutlery into the kitchen for disposal. Wipe down and polish tables. • Clean kitchen, collecting dirty clothes for washing and drying in the laundry room. Clear all glasses, delph and cutlery from tables, stacking them neatly for disposal. Wipe down and polish tables. • Mop kitchen and TV room floors. • Change bin bags. • Clean male and female toilets and ensure there are toilet rolls in each toilet. • At 6:00am each morning, check that the timers for all the immersions are correct and that the water is hot. If the water is not hot, put the boost on and check again one hour later. • At 7:00am switch on the cookers. • Hoover reception area, office and front door area. Clean reception windows when required. • Sweep outside the front door and remove any visible cigarette litter. • Report to the Accommodation Manager daily, keeping notes in the Handover Book. General Duties • Assist with the end-of-term clean-up in May after students leave and the clean-up in August when preparing for new students. • Work during the summer months (May to August) and on a shift-rostered, seven-day week basis from Saturday to Friday. • Cover reception duties with shifts usually from either 8:00am–4:00pm or 4:00pm–12:00 midnight (these shift start times may vary in response to service needs). • Duties include taking and recording accommodation bookings, checking customers in, keeping account of cash on daily cash sheets, balancing cash at shift end, lodging money in the safe, accounting for discrepancies should they arise, communicating with customers and dealing with customer enquiries. Also includes preparation of a daily housekeeping sheet. • Work the housekeeping shift, usually from 9:30am–5:30pm. Duties include daily cleaning of bedrooms, bathrooms, kitchen, common room and computer room. It also involves changing bed linen after customers have stayed. • Work the night shift (12:00am–8:00am) for at least five nights each fortnight. On this shift, be responsible for the general safety of the building and customers. Night shift duties also include cleaning communal areas, setting up the breakfast buffet and checking in late arrivals. • Carry out maintenance duties as instructed by the Manager, Courtbrack Accommodation and/or College Management. These duties include painting, changing bulbs and other light maintenance tasks as required. The work is broadly defined and the list of duties is not exhaustive. Staff are expected to function flexibly and work together as a team. The College retains the right to assign new duties and/or reassign staff to other areas of the College in response to service needs. 4. TERMS AND CONDITIONS OF EMPLOYMENTGeneral All persons employed will sign an appropriate contract containing the terms and conditions of employment. A job description is provided to all applicants and forms part of the contract documentation. Place of Work The appointee’s normal place of work will be Mary Immaculate College, Limerick. The College reserves the right to require the appointee to work from any other location. It is a requirement of the College that the appointee resides within a reasonable distance of the College. Exclusivity of Service and Outside Work The person appointed will be required to devote their full-time attention and abilities to their duties during working hours and act in the best interests of the College at all times. For as long as the successful applicant is employed by the College, they may not, without the prior written consent of the Vice President Administration and Finance (VPAF), be actively engaged or concerned in any other business or undertaking where this is, or is likely to be, in conflict with the College’s interests or the performance of their duties. The appointee will not undertake paid outside work unless they have received permission from the VPAF of Mary Immaculate College and agreed to the relevant terms and conditions. In every case, prior written permission from the VPAF must be obtained. The appointee must also inform the person or body for whom the work is undertaken that it is being conducted in a private capacity and that the College accepts no responsibility for such work. Probationary Period The appointment is subject to satisfactory completion of a standard six-month probationary period. The probationary period may be extended at the discretion of the College but will not exceed eleven months. Absences during probation will extend the probationary period. Performance and conduct will be reviewed through assessment meetings. Termination during probation, for any reason or no reason, will be at the discretion of the College. The disciplinary procedure will not apply to a dismissal during probation where the employee has been employed by MIC for less than 12 months. Hours of Attendance Full-time hours for this grade are 35 hours per week. Hours of attendance will be according to a shift roster, including weekends, evenings and nights. Normal hours of duty include: • 8:00am – 4:00pm • 4:00pm – 12:00am • 12:00am – 8:00am • 9:30am – 5:30pm • 12:00pm – 8:00pm A 15-minute paid break is provided during the first 4.5 hours of each shift and a one-hour unpaid subsistence break each day. The appointee may be required to work additional hours from time to time. Subject to College policy, the post-holder may avail of Time-Off-In-Lieu (TOIL) or overtime where working hours exceed contracted weekly hours. The College reserves the right to adjust starting and finishing times or days of duty to meet service needs. Salary The salary scale for this position has been approved by the Department of Further and Higher Education, Research, Innovation and Science and the Higher Education Authority in line with Government Policy on Public Sector Remuneration. The appointment will be made on the salary scale at a point in line with current Government Pay Policy. New entrants to the Civil or Public Sector, as defined in Circular 18/2010, will commence on the first point of the salary scale. This post is at General Operative grade. With effect from 1 June 2026, the weekly salary scale for the grade of General Operative is: €755.80 €755.80 €756.27 €758.17 €760.26 €762.13 €764.01 €765.97 €767.97 €770.07 €772.10 €774.25 €776.31 The weekly salary scale for the grade of General Operative (New Entrant) as at 1 June 2026 is: €692.13 €706.45 €755.80 €755.80 €756.27 €758.17 €760.26 €762.13 €764.01 €765.97 €767.97 €770.07 €772.10 €774.25 €776.31 Increments are awarded in line with national pay agreements. Salary will be paid monthly on the 25th of each month, or the previous Friday if the 25th falls on a weekend, using the PayPath facility. Payment of salaries and wages is subject to statutory deductions, including: • Income Tax (PAYE) • Superannuation Contributions • Pay Related Social Insurance (PRSI) • Universal Social Charge (USC) Superannuation New entrants to the public service will be required to participate in the Single Public Service Pension Scheme and pay superannuation contributions at the appropriate rates in accordance with the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. All other eligible appointees are automatically included in the Colleges of Education Pension Scheme upon appointment. Deductions amounting to 6.5% are made from salary. The appointee will also be required to pay Additional Superannuation Contribution (ASC) under the Public Service and Pensions Act 2017. Appointees who commenced employment in the public service between 1 April 2004 and 31 December 2012 and have not had a break in employment of greater than six months will have no mandatory retirement age. All other appointees will have a mandatory retirement age of 70. Pension Abatement If an appointee has previously been employed in the Civil or Public Service and is entitled to, or in receipt of, a pension from the Civil or Public Service, or where a Civil/Public Service pension comes into payment during re-employment, that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.
Finance Support
Salary €43,071 - €64,166 (pro-rated for hours of work) * This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Locations: Unit 5, Calbro Court, Tuam Road, Galway, H91 YKH4 Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 Vacancy Description Support, Finance LEVEL 7 Permanent, Part Time (0.5 FTE – 17.5 hours per week) Closing Date: Tuesday, 23rd June 2026 at 3pm Fáilte Ireland invites applications for the position of Support, Finance. The successful candidate will join the Finance team. Job Purpose To provide financial support to the finance team across various areas which could include, budgeting, accounts payable, accounts receivable, grant payments, etc. Initially this role will be part of the Grants Payments Unit. Primary Objectives/Key Responsibilities General Finance Support Support the finance team in all areas of finance including but not limited to: Office Location and Blended Working: We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role. Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement. Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role. Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.
Finance Support
Salary €43,071 - €64,166 (pro-rated for hours of work) * This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Locations: Unit 5, Calbro Court, Tuam Road, Galway, H91 YKH4 Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 Vacancy Description Support, Finance LEVEL 7 Permanent, Part Time (0.5 FTE – 17.5 hours per week) Closing Date: Tuesday, 23rd June 2026 at 3pm Fáilte Ireland invites applications for the position of Support, Finance. The successful candidate will join the Finance team. Job Purpose To provide financial support to the finance team across various areas which could include, budgeting, accounts payable, accounts receivable, grant payments, etc. Initially this role will be part of the Grants Payments Unit. Primary Objectives/Key Responsibilities General Finance Support Support the finance team in all areas of finance including but not limited to: Office Location and Blended Working: We do not ask for addresses as part of the application process, however it is the responsibility of the candidate to acknowledge the base location of the role. The successful candidate must regularly work from and attend the base office location of the role. Please note: Remote working from outside the State is not permitted other than in exceptional circumstances. As this role is within the Irish public service, the post-holder must carry out a minimum of 80% of their working time within the State (Republic of Ireland). Candidates who reside in Northern Ireland must be able to meet this requirement. Selection Process: Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. Interview Attendance Requirement: Candidates must be available to attend an in-person interview at the location and date specified by Fáilte Ireland. Please note that the location of the interview may vary from the base location of the role. Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.
Administrative Officer
The Administrative Officer is a management position within the local authority, and is assigned responsibility for the day-to-day administration and management of one or more sections or departments handling specific areas of the Councils activities, including the management of employees. He/she contributes to and implements strategic and policy decisions of the Council, through ensuring the implementation of operational plans. The appointee will be expected to work closely with senior managers and elected representatives in delivering services to the highest standard and contribute to the development and implementation on strategies and policies. The Administrative Officer is the primary point of contact and liaison with other departments or directorates in relation to all operational matters for the service delivery section or sections for which they are responsible. Appointees will be required to carry out their duties with an understanding of the political context of local government, and in a manner that enhances public trust and confidence and ensures impartial decision making. Appointments: A panel may be formed on the basis of interviews, from which both permanent and/or temporary offers of employment may be made. Salary: €61,217 - €79,583 - with annual increments payable subject to satisfactory overall performance, attendance, etc. Offers of appointment to persons who are not serving local authority employees will be based on the minimum of this scale. Where the person being appointed is a serving local authority employee, normal starting pay rules will apply. Annual Leave: 30 days per annum Hours of Work: While the normal working week will constitute 35 hours, the appointee will be required to work the hours directed by the Chief Executive of Kerry County Council, which will include hours outside of the normal working day associated with the responsibilities and requirements of the post. A flexible working hours system is in operation. Duties & Responsibilities The key duties and responsibilities of the post of Administrative Officer include:- Eligibility Criteria Applications are invited from suitably qualified persons who wish to be considered for inclusion on panels from which vacancies for Administrative Officer may be filled. Panel A (Confined to the Local Authority Sector) This panel will comprise of successful candidates from within the Local Authority Sector, i.e. candidates who are serving employees of a Local Authority or Regional Assembly. Panel B (Open) This panel will comprise of all successful candidates in order of merit and may include candidates serving in a Local Authority, Regional Assembly and external candidates. Panel C (Confined to Kerry County Council) This panel will comprise of successful candidates who are serving employees of Kerry County Council. Character: Each candidate must be of good character. Health: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Citizenship: Candidates must, by the date of any job offer, be: a) a citizen of the European Economic Area (EEA), or The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway b) a citizen of the United Kingdom (UK), or c) a citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons, or d) a non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa, or e) a person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa, or f) a non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa Education/ experience, etc.: Each candidate must, on the latest date for receipt of completed application forms: Panel A (a) be a serving employee in a local authority, or regional assembly and (b) have satisfactory experience at a level not lower than that of Assistant Staff Officer, and have not less than two years’ satisfactory experience either in that post or at a level not lower than that of Clerical Officer, and (c) possess a good standard of administrative experience and adequate experience in office organisation and in the control of staff Panel B (a) have a good general standard of education, and (b) have proven and relevant experience in administrative procedures including practical experience in work of an administrative nature, office organisation, and control of staff Panel C (a) be a serving employee of Kerry County Council and (b) have satisfactory experience at a level not lower than that of Assistant Staff Officer, and have not less than two years’ satisfactory experience either in that post or at a level not lower than that of Clerical Officer, and (c) possess a good standard of administrative experience and adequate experience in office organisation and in the control of staff Essential Skills In addition to meeting the eligibility criteria set out above, candidates must be able to demonstrate that they possess the following knowledge, experience, skills and competencies. Candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take note of these when completing the application form as any short-listing or interview processes will be based on the information provided by the candidates. Knowledge, Experience & Skills · Knowledge and understanding of the structure and functions of local government · Knowledge of current local government issues, priorities and concerns and the strategic direction of local government · Understanding of the role of an Administrative Officer · Relevant administrative experience at a sufficiently high level · Experience of managing and supervising staff, including managing performance · Experience of compiling, preparing and presenting reports, presentations, correspondence, etc. · Effective budget and financial and resource management skills · Knowledge and experience of operating ICT systems Management and Change · Think and act strategically · Develop and maintain positive, productive and beneficial working relationships · Effectively manage the introduction of change and demonstrate flexibility and openness to change Delivering Results · Contribute to the development of operational plans and lead the development of team plans · Plan and prioritise work and resources effectively · Establish high quality service and customer care standards · Make timely, informed and effective decisions and show good judgement and balance in making decisions or recommendations Leading and Motivating, and Managing Performance · Lead, motivate and engage employees to achieve quality results and to deliver on operational plans · Effectively manage performance Communicating Effectively · Have effective verbal and written communication skills Personal Effectiveness · Take initiative and seek opportunities to exceed goals · Manage time and workload effectively and operate in an environment with significant complexity and pace · Maintain a positive, constructive and enthusiastic attitude to their role
Assistant Principal Officer
Salary Scale €85,204 – €103,773 (Salary will be paid in accordance with such rates as may be authorised by the Minister for Education. Please note that new appointees who are entering this grade for the first time will start at the minimum point of the scale). Conditions Offers of employment are subject to vetting, reference checks and pre-employment health assessment. Overview of Kilkenny and Carlow Education and Training Board Kilkenny and Carlow Education and Training Board (KCETB) is the largest education and training provider in Counties Kilkenny and Carlow and offers a broad range of education and training services to approximately 14,000 students and learners on an annual basis. We manage 13 post-primary schools across the two counties and are the leading provider of Further Education and Training (FET). Through our FET Service, we offer a wide range of full-time and part-time courses, such as apprenticeships, basic education, community education and Youthreach (for early school leavers), as well as student supports and services for employers. We also manage music education through the Music Generation programme and coordinate the delivery of youth services. We have a history of responding flexibly to community and employer needs and aspirations. Purpose of the Post The Assistant Principal Officer for Capital Building Projects (FET Focused), Climate Action, Sustainability & Estates Transformation is a senior leadership role responsible for driving the ETB’s climate action, decarbonisation, estate transformation and sustainability agenda across schools, centres and Further Education & Training (FET) provision. This role is a central enabler of ETB obligations under the Public Sector Climate Action Mandate, the SOLAS FET Transformation Agenda, and the national Green Skills 2030 Strategy, which positions FET at the heart of Ireland’s green transition. Key Responsibilities The main areas of responsibility are: a) Climate Action & Sustainability Leadership • Develop and lead the ETB’s Climate Action Plan and Sustainability Strategy, ensuring measurable progress across emissions, energy, waste, biodiversity and sustainable travel. • Lead and implement actions that support the national goal to halve emissions by 2030, as outlined in Green Skills 2030 and subsequent targets in the future. • Drive culture change by embedding environmental awareness and sustainable practices among staff and learners. • Lead and coordinate annual SEAI reporting and compliance with national climate directives. b) Capital, Estates & Infrastructure Management (FET Focused) • Lead and oversee the climate-aligned management, maintenance and strategic development of the ETB’s built estate. • Ensure all facilities meet standards for energy performance, accessibility, universal design and learner-centred environments. • Lead the sustainability dimension of capital projects, including new builds, refurbishments, NZEB compliance and green procurement. c) Lead the FET Transformation Agenda of Integrated Campuses • Provide leadership to ensure the ETB estate supports FET College capital developments, including consolidation, digital infrastructure and universal design. • Lead the delivery of specialist FET training by ensuring appropriate physical infrastructure (engineering, construction, ICT, hospitality and science). • Work with other senior leaders to ensure buildings facilitate flexible delivery, employer-engaged provision and blended learning. • Provide technical guidance for site acquisition, planning and capital appraisal aligned with the Capital Works Management Framework (CWMF). • Design, develop and implement a consolidation plan for new or leased premises for FET provision in Carlow Town. d) Enabling Delivery of Green Skills Across FET Programmes • Lead and support the integration of green and transversal skills across all FET programmes. • Drive infrastructure upgrades to support emerging areas including retrofit training, renewable energy labs, sustainable construction workshops and circular economy skills. • Work with FET curriculum teams to ensure facilities support new programme development and industry-aligned learning environments. e) Data, Reporting & Compliance • Lead estates data management, including energy usage, carbon emissions, BER ratings and climate-related KPIs. • Coordinate reporting to SOLAS, DFHERIS, SEAI and local authorities. • Ensure compliance with climate disclosure frameworks, ESG reporting expectations and public sector sustainability regulations. f) Procurement, Capital Projects & Governance • Advise on and implement green procurement in line with national and EU guidelines. • Manage external consultants, contractors, design teams and specialists in energy, engineering and conservation. • Work in partnership with the Head of Procurement to align sustainability and procurement requirements across projects. • Ensure all capital projects incorporate lifecycle costing, sustainability criteria, low-carbon materials and climate-resilient design. g) Partnership, Engagement & Stakeholder Relations • Work in partnership with SOLAS, ETBI, HEI partners, local authorities, industry and community stakeholders to advance sustainability and green skills actions. • Support and co-lead employer engagement and ecosystem partnerships that enhance regional green workforce development. • Promote awareness of green career pathways and FET opportunities, as recommended in Green Skills 2030 and subsequent strategies as they arise. Essential Criteria The following are essential requirements for appointment to this post: • Proven experience in sustainability, climate action, estates/energy management, engineering, environmental science or a related field. • Qualification in a related discipline at Level 7 or above. • Strong understanding of NZEB standards, BER systems, decarbonisation plans and climate policy. • Capital project and procurement knowledge (CWMF, Public Works Contracts). • Strategic leadership and high-level project management skills. • Ability to analyse and interpret complex data for evidence-based decision making. • Excellent communication, influencing and partnership-building skills. Desirable CriteriaDesirable Requirements • Experience in FET, higher education or public sector operational environments. • Knowledge of Green Skills 2030, FET College of the Future and the FET Transformation Agenda. • Experience with ESG reporting and sustainability certifications. The Successful Candidate Will • Be a leader, committed to the highest standards of management, administration and governance. • Have strong management and organisational skills. • Be flexible with the ability to work across several functional areas. • Have proven experience and ability to work to tight deadlines with a drive for results. • Possess excellent problem-solving skills. • Be motivated with a high level of initiative and be a team player with strong communication and relationship-building skills. Competencies Required The person appointed to the above post will be required to show evidence of the following competencies: Leadership • Actively contributes to the development of the strategies and policies of the ETB as a member of the senior management team. • Brings a focus and drive to building and sustaining high levels of performance, addressing any performance issues as they arise. • Leads and maximises the contribution of the team as a whole, ensuring effective delivery of tasks. • Considers the effectiveness of outcomes across the entire ETB. • Clearly defines objectives/goals and delegates effectively, encouraging ownership and responsibility for tasks. • Develops capability of others through feedback, coaching and creating opportunities for skills development. • Identifies and takes opportunities to introduce new and innovative ways to improve service across the ETB. Judgement, Analysis and Decision Making • Researches issues thoroughly, consulting appropriately to gather all information needed on an issue. • Understands complex issues quickly, accurately absorbing and evaluating data (including numerical data). • Integrates diverse strands of information, identifying inter-relationships and linkages with awareness of possible consequences. • Makes clear, timely and well-grounded decisions on important issues. • Considers the wider implications of decisions on internal and external stakeholders. • Takes a firm position on issues he/she considers important and works effectively with senior management. Management and Delivery of Results • Takes responsibility for challenging tasks and delivers on time and to a high standard. • Plans and prioritises work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances for self and relevant staff teams. • Ensures quality and efficient customer service is central to and underpins the work of the ETB. • Looks critically at issues to see how things can be done better. • Is open to new ideas, initiatives and creative solutions to problems. • Ensures controls and performance measures are in place to deliver efficient and high-value services consistently. • Effectively manages multiple projects and personnel. Interpersonal and Communication Skills • Presents information in a confident, logical and convincing manner, verbally and in writing. • Encourages open and constructive discussions around work issues and is solution-focused. • Promotes teamwork within the section, but also works effectively on projects across the ETB. • Maintains poise and control when working to influence others. • Instils a strong focus on high standards of customer service in his/her area. • Develops and maintains a network of contacts to facilitate problem solving or information sharing. • Engages effectively with a range of internal and external stakeholders, including ETB staff, members of the public and colleagues in other public sector organisations. Specialist Knowledge, Expertise and Self Development • Has a clear understanding of the role's objectives and targets for self and the team and how they fit into the work of the ETB. • Has a breadth and depth of knowledge of relevant national policy issues and is sensitive to wider political and organisational priorities. • Is focused on self-development, keeps up to date with developments in the relevant field, seeks feedback and opportunities for growth to help carry out the specific requirements of the role currently and into the future. Drive and Commitment to Public Service Values • Is self-motivated and shows a desire to continuously perform at a high level. • Is personally honest and trustworthy and can be relied upon. • Promotes the highest standards of customer care and respect. • Through leading by example, fosters the highest standards of ethics and integrity.
Assistant Principal Officer
Salary Scale €85,204 – €103,773 (Salary will be paid in accordance with such rates as may be authorised by the Minister for Education. Please note that new appointees who are entering this grade for the first time will start at the minimum point of the scale). Conditions Offers of employment are subject to vetting, reference checks and pre-employment health assessment. Overview of Kilkenny and Carlow Education and Training Board Kilkenny and Carlow Education and Training Board (KCETB) is the largest education and training provider in Counties Kilkenny and Carlow and offers a broad range of education and training services to approximately 14,000 students and learners on an annual basis. We manage 13 post-primary schools across the two counties and are the leading provider of Further Education and Training (FET). Through our FET Service, we offer a wide range of full-time and part-time courses, such as apprenticeships, basic education, community education and Youthreach (for early school leavers), as well as student supports and services for employers. We also manage music education through the Music Generation programme and coordinate the delivery of youth services. We have a history of responding flexibly to community and employer needs and aspirations. Purpose of the Post The Assistant Principal Officer for Capital Building Projects (FET Focused), Climate Action, Sustainability & Estates Transformation is a senior leadership role responsible for driving the ETB’s climate action, decarbonisation, estate transformation and sustainability agenda across schools, centres and Further Education & Training (FET) provision. This role is a central enabler of ETB obligations under the Public Sector Climate Action Mandate, the SOLAS FET Transformation Agenda, and the national Green Skills 2030 Strategy, which positions FET at the heart of Ireland’s green transition. Key Responsibilities The main areas of responsibility are: a) Climate Action & Sustainability Leadership • Develop and lead the ETB’s Climate Action Plan and Sustainability Strategy, ensuring measurable progress across emissions, energy, waste, biodiversity and sustainable travel. • Lead and implement actions that support the national goal to halve emissions by 2030, as outlined in Green Skills 2030 and subsequent targets in the future. • Drive culture change by embedding environmental awareness and sustainable practices among staff and learners. • Lead and coordinate annual SEAI reporting and compliance with national climate directives. b) Capital, Estates & Infrastructure Management (FET Focused) • Lead and oversee the climate-aligned management, maintenance and strategic development of the ETB’s built estate. • Ensure all facilities meet standards for energy performance, accessibility, universal design and learner-centred environments. • Lead the sustainability dimension of capital projects, including new builds, refurbishments, NZEB compliance and green procurement. c) Lead the FET Transformation Agenda of Integrated Campuses • Provide leadership to ensure the ETB estate supports FET College capital developments, including consolidation, digital infrastructure and universal design. • Lead the delivery of specialist FET training by ensuring appropriate physical infrastructure (engineering, construction, ICT, hospitality and science). • Work with other senior leaders to ensure buildings facilitate flexible delivery, employer-engaged provision and blended learning. • Provide technical guidance for site acquisition, planning and capital appraisal aligned with the Capital Works Management Framework (CWMF). • Design, develop and implement a consolidation plan for new or leased premises for FET provision in Carlow Town. d) Enabling Delivery of Green Skills Across FET Programmes • Lead and support the integration of green and transversal skills across all FET programmes. • Drive infrastructure upgrades to support emerging areas including retrofit training, renewable energy labs, sustainable construction workshops and circular economy skills. • Work with FET curriculum teams to ensure facilities support new programme development and industry-aligned learning environments. e) Data, Reporting & Compliance • Lead estates data management, including energy usage, carbon emissions, BER ratings and climate-related KPIs. • Coordinate reporting to SOLAS, DFHERIS, SEAI and local authorities. • Ensure compliance with climate disclosure frameworks, ESG reporting expectations and public sector sustainability regulations. f) Procurement, Capital Projects & Governance • Advise on and implement green procurement in line with national and EU guidelines. • Manage external consultants, contractors, design teams and specialists in energy, engineering and conservation. • Work in partnership with the Head of Procurement to align sustainability and procurement requirements across projects. • Ensure all capital projects incorporate lifecycle costing, sustainability criteria, low-carbon materials and climate-resilient design. g) Partnership, Engagement & Stakeholder Relations • Work in partnership with SOLAS, ETBI, HEI partners, local authorities, industry and community stakeholders to advance sustainability and green skills actions. • Support and co-lead employer engagement and ecosystem partnerships that enhance regional green workforce development. • Promote awareness of green career pathways and FET opportunities, as recommended in Green Skills 2030 and subsequent strategies as they arise. Essential Criteria The following are essential requirements for appointment to this post: • Proven experience in sustainability, climate action, estates/energy management, engineering, environmental science or a related field. • Qualification in a related discipline at Level 7 or above. • Strong understanding of NZEB standards, BER systems, decarbonisation plans and climate policy. • Capital project and procurement knowledge (CWMF, Public Works Contracts). • Strategic leadership and high-level project management skills. • Ability to analyse and interpret complex data for evidence-based decision making. • Excellent communication, influencing and partnership-building skills. Desirable CriteriaDesirable Requirements • Experience in FET, higher education or public sector operational environments. • Knowledge of Green Skills 2030, FET College of the Future and the FET Transformation Agenda. • Experience with ESG reporting and sustainability certifications. The Successful Candidate Will • Be a leader, committed to the highest standards of management, administration and governance. • Have strong management and organisational skills. • Be flexible with the ability to work across several functional areas. • Have proven experience and ability to work to tight deadlines with a drive for results. • Possess excellent problem-solving skills. • Be motivated with a high level of initiative and be a team player with strong communication and relationship-building skills. Competencies Required The person appointed to the above post will be required to show evidence of the following competencies: Leadership • Actively contributes to the development of the strategies and policies of the ETB as a member of the senior management team. • Brings a focus and drive to building and sustaining high levels of performance, addressing any performance issues as they arise. • Leads and maximises the contribution of the team as a whole, ensuring effective delivery of tasks. • Considers the effectiveness of outcomes across the entire ETB. • Clearly defines objectives/goals and delegates effectively, encouraging ownership and responsibility for tasks. • Develops capability of others through feedback, coaching and creating opportunities for skills development. • Identifies and takes opportunities to introduce new and innovative ways to improve service across the ETB. Judgement, Analysis and Decision Making • Researches issues thoroughly, consulting appropriately to gather all information needed on an issue. • Understands complex issues quickly, accurately absorbing and evaluating data (including numerical data). • Integrates diverse strands of information, identifying inter-relationships and linkages with awareness of possible consequences. • Makes clear, timely and well-grounded decisions on important issues. • Considers the wider implications of decisions on internal and external stakeholders. • Takes a firm position on issues he/she considers important and works effectively with senior management. Management and Delivery of Results • Takes responsibility for challenging tasks and delivers on time and to a high standard. • Plans and prioritises work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances for self and relevant staff teams. • Ensures quality and efficient customer service is central to and underpins the work of the ETB. • Looks critically at issues to see how things can be done better. • Is open to new ideas, initiatives and creative solutions to problems. • Ensures controls and performance measures are in place to deliver efficient and high-value services consistently. • Effectively manages multiple projects and personnel. Interpersonal and Communication Skills • Presents information in a confident, logical and convincing manner, verbally and in writing. • Encourages open and constructive discussions around work issues and is solution-focused. • Promotes teamwork within the section, but also works effectively on projects across the ETB. • Maintains poise and control when working to influence others. • Instils a strong focus on high standards of customer service in his/her area. • Develops and maintains a network of contacts to facilitate problem solving or information sharing. • Engages effectively with a range of internal and external stakeholders, including ETB staff, members of the public and colleagues in other public sector organisations. Specialist Knowledge, Expertise and Self Development • Has a clear understanding of the role's objectives and targets for self and the team and how they fit into the work of the ETB. • Has a breadth and depth of knowledge of relevant national policy issues and is sensitive to wider political and organisational priorities. • Is focused on self-development, keeps up to date with developments in the relevant field, seeks feedback and opportunities for growth to help carry out the specific requirements of the role currently and into the future. Drive and Commitment to Public Service Values • Is self-motivated and shows a desire to continuously perform at a high level. • Is personally honest and trustworthy and can be relied upon. • Promotes the highest standards of customer care and respect. • Through leading by example, fosters the highest standards of ethics and integrity.
Staff Officer
The Role The Eastern and Midland Regional Assembly is currently inviting applications from suitably qualified persons for the post of Staff Officer . The Staff Officer is a junior management position within the Regional Assembly. A Staff Officer will generally work under the direction and management of a Senior Staff Officer, Administrative Officer or analogous grade and may from time to time be required to deputise for more senior staff. In the first instance, the Eastern and Midland Regional Assembly is recruiting for a Staff Officer to be appointed to the Corporate/Finance/HR/IT Section to coordinate the administrative functions of the Assembly. The successful candidate will be based in the Eastern and Midland Regional Assembly offices in Ballymun, Dublin 9. The Staff Officer will assist with the implementation of work programmes to achieve goals, targets and standards set out in Departmental Circulars and Common Provision regulations and ensure that the Assembly is compliant in its roles and functions in financial management. The Staff Officer will be expected to use initiative and work to a high standard and will be required to operate EMRA’s existing and future IT systems as part of their work. The Staff Officer role requires excellent administrative, interpersonal, communication and other particular skills and expertise depending on assignment. The successful candidate will be expected to carry out their duties in a manner that enhances public trust and confidence and ensures impartial decision making. General Duties Include, but Are Not Limited To • Support the Senior Staff Officer, Administrative Officer or designated Senior Official to ensure the section work programmes are implemented to deliver on the Assembly’s Corporate Plan and Operational Plans. • Support the Senior Staff Officer, Administrative Officer or another nominated senior official to communicate, implement and manage all change management initiatives within the relevant area of responsibility. • Take a lead role in financial administration of the Assembly, such as oversight of payroll and financial management. • Support the preparation of timely financial reports and payment applications in relation to EU programmes and projects delivered by the Assembly. • Carry out verifications that the projects delivered under any of the Assembly’s funding programmes comply with the relevant legislation. • Keep up to date with changes in relevant legislation, departmental memos and circulars and apply the necessary changes in procedures and processes. • Ensure full compliance with all organisational policies, procedures and processes in place. • Support the implementation of good practices with transparent reporting and communications to deliver accountable services in the organisation. • Communicate and liaise effectively with employees, supervisors and managers in other sections, senior managers and stakeholders in relation to operational matters for their section. • Work with colleagues to prepare and present reports as necessary, including the preparation of reports or letters which may be sensitive and/or confidential in nature. Essential RequirementsCharacter Each candidate must be of good character. Health Each candidate shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education, Training and Experience On the latest date for receipt of completed application forms, candidates shall have: (i) (a) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: • Mathematics • Accounting • Business Organisation • Economics and (b) Have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included): • Mathematics • Accounting • Business Organisation • Economics or (ii) Have obtained a comparable standard in an equivalent examination. or (iii) Hold a third-level qualification of at least degree standard. Confined (i) Be a serving employee in either the Eastern and Midland Regional Assembly or Dublin City Council and have not less than two years’ satisfactory experience in a post of Clerical Officer or an analogous post. or (ii) Be a serving employee in a local authority or a regional assembly and have not less than two years’ satisfactory experience in a post of Clerical Officer or an analogous post. The Ideal Candidate Will Demonstrate the Following Knowledge, Experience and Skills • Experience in the use of a Financial Management System and a good understanding of financial procedures and processes. • A clear understanding of Regional Assembly and local government services in order to achieve effective service delivery. • Knowledge of current local government issues and key policies guiding the local government sector. • A clear understanding of the role of Staff Officer. • Relevant administrative experience. • Ability to supervise and motivate a team effectively and maintain productive working relationships within the organisation and with stakeholders. • Experience of planning/prioritising to meet targets and delegating work appropriately. • Experience of managing resources and budgets, in particular monitoring, assessing, evaluating and adhering to them. • Openness and a willingness to adopt new ways of working and involve others in change. The Ideal Candidate Will Also Demonstrate • Experience in the operation of Financial Management Systems and standard office software packages. • Understanding of financial processes and day-to-day operations of a busy office. • Excellent interpersonal skills and experience in managing and motivating staff. It is desirable that holders of the post should hold a full driving licence for Class B vehicles. Key CompetenciesManagement and Change • Display ability to co-ordinate a variety of different projects at the same time. • Develop and maintain positive, productive and beneficial working relationships. • Effectively manage the introduction of change and demonstrate flexibility and openness to change. Delivering Results • Plan and prioritise work and resources to effectively deliver results. • Ability to think and act strategically to ensure that their functional responsibility is properly aligned with the purpose, mission and vision of the Assembly. • Make decisions in a timely and well-informed manner. Performance Through People • Establish appropriate and productive working relationships at local, regional, national and European level. • Demonstrate strong internal and external communication skills and experience of delivering presentations tailored to the nature and needs of diverse audiences. • Lead and influence others to assume ownership of objectives. • Motivate and engage others towards achieving quality results. • Empower people to achieve or exceed organisational goals by delegating sufficient authority, responsibility and accountability. • Manage performance. Personal Effectiveness • Operate effectively in an environment with significant complexity and pace. • Take initiative and seek opportunities to exceed goals. • Manage time and workload effectively. • Maintain a positive, constructive and enthusiastic attitude to the role. The Competition Recruitment arrangements to this grade will now be on the following basis: A. 50% confined to employees of the sector. B. 30% open. C. 20% confined to employees of EMRA and Dublin City Council. The Regional Assembly will form three separate panels of suitably qualified candidates to meet the requirements agreed nationally of the ratio of posts to be confined to the Local Government sector, Open/External, and those confined to the Eastern and Midland Regional Assembly and Dublin City Council staff. The order of candidates placed on each of the three panels is determined by where they were placed on the overall Order of Merit List. Panel A (Confined to Local Authority Sector) Will comprise successful applicants in order of merit from within the Local Authority Sector only, i.e. candidates serving in a Local Authority or Regional Assembly (where applicable). Panel B (Open) Will comprise all successful applicants in order of merit and may include candidates serving in a local authority, regional assembly and external applicants. Panel C (Confined to EMRA and Dublin City Council) Will comprise all successful applicants in order of merit from within this pool only. Terms and Conditions1. The Post The post is permanent and is based in the Eastern and Midland Regional Assembly offices in Ballymun, Dublin 9. 2. Probation There will be a six-month probation period which may be extended at the discretion of the Director. 3. Superannuation If you are pensionable under the Local Government (Superannuation) (Consolidation) Scheme 1998 and are liable to pay Class A PRSI contributions, you will be required in respect of superannuation to make contributions at the rate of: • 3.5% of net pensionable remuneration, plus • 1.5% of full pensionable remuneration. You are required in respect of spouses’ and children’s pension benefit to contribute at the rate of 1.5% of full pensionable remuneration in accordance with the terms of schemes made under the Local Government (Superannuation) (Consolidation) Scheme 1998. Maximum retirement age: 65 If the Public Service Superannuation (Miscellaneous Provisions) Act 2004 applies to your employment, 65 is the minimum age at which your pension may be paid. As a new entrant to the public service, under the terms of this legislation you will not be required to retire on grounds of age. Persons who become pensionable officers of a regional assembly who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute at the rate of 5% of their pensionable remuneration. You may also be required to pay Spouses and Children/Widows and Orphans contributions at the rate of 1.5% of gross pay. Maximum retirement age: 65 If you are pensionable under the Public Service Pensions (Single Scheme and Other Provisions) Act 2012, you are required to pay contributions as follows: • 3% of gross remuneration • 3.5% of net pensionable remuneration The minimum age at which you may retire is aligned with the State Contributory Pension age (currently 66). Maximum retirement age: 70 4. Salary Salary shall be at Local Government Staff Officer (Grade 5): €52,761 – €54,337 – €55,946 – €57,589 – €59,244 – €61,173 (LSI 1) – €63,109 (LSI 2) Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. Persons who are not serving local authority employees on or after 1 January 2011 will be placed on the minimum of the scale. 5. Hours of Work 35 hours per week. The successful applicant will be expected to work outside normal office hours, including weekends if necessary, without additional remuneration and to travel within Europe. Flexi Leave arrangements may apply. The Assembly reserves the right to alter your hours of work from time to time. 6. Annual Leave Annual leave entitlement for the position will be 30 days per year, pro rata. 7. Retirement There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 65 years. The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and Other Provisions) Act 2012 is 70 years. 8. Residence Post holders shall reside within a reasonable commuting distance of Ballymun, Co. Dublin. The Director of the Eastern and Midland Regional Assembly reserves the right to assign the post holder to any premises, now or in the future, subject to reasonable notice. 9. Start Date The Eastern and Midland Regional Assembly shall require the successful candidate to take up their appointment within a reasonable period. Should they fail to take up the appointment within an agreed period, the Assembly, at its discretion, may not appoint them.
Programme Co-ordinator
Pay Candidates will be appointed on the minimum point of the salary scale (€60,029) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Higher Executive Officer (PPC) €60,029 €61,785 €63,537 €65,286 €67,044 €68,792 €70,547 €73,077¹ €76,546² ¹ After 3 years’ satisfactory service at the maximum. ² After 6 years’ satisfactory service at the maximum. Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. The Purpose of this Role Within the Relevant Business Unit and for HIQA as a Whole The Programme Co-ordinator will support the delivery of high-quality communications and engagement activity across the disability services directorate. This role involves managing internal and external stakeholder relationships and activity to ensure consistent communication across the business administration function while working closely with the National Operations Manager and Deputy Chief Inspector for the Disability Services Directorate. The person will lead day-to-day and future stakeholder engagement and communications for the Disability Services Directorate. This will include support with internal communication, external messaging, and creation of professional reports, stakeholder engagement, including in-person and webinar event co-ordination. The role combines leadership, operational and quality improvement responsibilities. The position holder is required to work proactively and collaboratively within the team and wider organisation, and liaise with a range of external stakeholders ensuring the smooth operation of the communication and engagement function of the disability services directorate. The person will have to respond effectively to incoming queries ensuring transparency and alignment to process and the work of the Office of the Chief Inspector and be able to analyse and synthesise data. The post holder will also have to work closely with their respective management team to assist in overall management of the department, including at times assisting with carrying on the work of their counterpart when on leave. Behavioural ExpectationsThe Way that HIQA People are Expected to Work to Role Model HIQA Values The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues by: • Putting people first. • Being fair and objective. • Being open and accountable. • Demonstrating excellence and innovation. • Working together. Common TasksTeam Member • Seek clarity on the tasks associated with own role. • Complete tasks in compliance with policies and procedures. • Adhere to relevant legislation, standards and internal audits. • Fulfil any mandatory or professional competency requirements. • Maintain confidentiality and a professional approach. • Raise any concerns in relation to workplace health and safety. • Actively identify learning needs and development opportunities. • Actively contribute as a team member. • Follow direction and take on new and different tasks. • Set and achieve performance goals that contribute to HIQA strategy. • Regularly seek feedback to meet performance expectations and goals. Common TasksManager Team Management • Set clear strategic direction and action plans for direct reports. • Build team cohesion and cultivate an engaged, productive environment. • Undertake regular coaching, performance feedback and development conversations with direct reports. • Ensure direct reports access appropriate training and development. • Plan for and manage recruitment activity and vacant roles. • Manage staff retention and attrition effectively. Operational Management • Contribute to business planning and knowledge management. • Forecast and manage resources in line with available budget. • Ensure that policies and procedures in the area are current and adhered to. • Ensure compliance with workplace health and safety standards. • Meet audit requirements and ensure legislative compliance. • Report on performance and relevant business measures as required. • Identify risks and develop contingency plans where necessary. • Identify inefficiencies and implement improvements to work practices. Role Specific TasksThe Key Tasks and Activities Associated with the Role The nature of the tasks and activities associated with the role will vary accordingly. It will involve: • Assist, support and lead out where appropriate in the coordination of both internal and external stakeholder engagement activities (diary regular meetings, directorate-wide stakeholder and engagement initiatives including regional and national stakeholder events, contribute to the annual report, support with the development of overview reports, prepare submissions for internal and external HIQA newsletters – this list is not exhaustive). • Identify, assist and where appropriate lead on the development of stakeholder engagement and communication strategies. • Ensure information produced is accessible to a variety of audiences within the resources available. • Support the team’s current and future engagement and communication activities and support colleagues in their skills and knowledge development in this area. • Participate in the business planning process and operational planning to deliver a regulatory programme which ensures Business Planning Objectives are achieved. • Assist with the preparation of reports including overview reports, annual reports and resident forum reports (this list is not exhaustive). • Assist the team with the management and coordination of internal and external stakeholder engagement. • Lead on or play an active role in the successful undertaking of relevant project work. • Co-ordinate the review and response to submissions, correspondence, Freedom of Information requests and Data Access requests. • Be competent in understanding and interpreting data to inform reporting. • Ensure any information and data held in relation to this area is maintained in line with Information Governance policies. • Liaise with colleagues at all levels in the organisation in order to meet objectives. • Manage resources and workloads to ensure efficient use of time. • Assist in the auditing of team activities. • Support change management activities within the team and wider Directorate as required to meet emergent business needs. • Provide support to work colleagues and undertake other ad hoc duties as required. • Undertake other tasks as delegated by your line manager. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. QualificationsThe Qualifications that are Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: • A third-level qualification (minimum of Level 8 on the National Framework of Qualifications) or equivalent in a discipline deemed relevant by the Authority for the post of Programme Coordinator. The Qualifications that are Desirable to Effectively Meet the Requirements of the Role • A recognised qualification in stakeholder engagement, business or business management. ExperienceThe Experience that is Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: • A minimum of three years’ relevant communication/administration experience that is aligned to the role specific tasks outlined above.
Programme Co-ordinator
Pay Candidates will be appointed on the minimum point of the salary scale (€60,029) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Higher Executive Officer (PPC) €60,029 €61,785 €63,537 €65,286 €67,044 €68,792 €70,547 €73,077¹ €76,546² ¹ After 3 years’ satisfactory service at the maximum. ² After 6 years’ satisfactory service at the maximum. Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. The Purpose of this Role Within the Relevant Business Unit and for HIQA as a Whole The Programme Co-ordinator will support the delivery of high-quality communications and engagement activity across the disability services directorate. This role involves managing internal and external stakeholder relationships and activity to ensure consistent communication across the business administration function while working closely with the National Operations Manager and Deputy Chief Inspector for the Disability Services Directorate. The person will lead day-to-day and future stakeholder engagement and communications for the Disability Services Directorate. This will include support with internal communication, external messaging, and creation of professional reports, stakeholder engagement, including in-person and webinar event co-ordination. The role combines leadership, operational and quality improvement responsibilities. The position holder is required to work proactively and collaboratively within the team and wider organisation, and liaise with a range of external stakeholders ensuring the smooth operation of the communication and engagement function of the disability services directorate. The person will have to respond effectively to incoming queries ensuring transparency and alignment to process and the work of the Office of the Chief Inspector and be able to analyse and synthesise data. The post holder will also have to work closely with their respective management team to assist in overall management of the department, including at times assisting with carrying on the work of their counterpart when on leave. Behavioural ExpectationsThe Way that HIQA People are Expected to Work to Role Model HIQA Values The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues by: • Putting people first. • Being fair and objective. • Being open and accountable. • Demonstrating excellence and innovation. • Working together. Common TasksTeam Member • Seek clarity on the tasks associated with own role. • Complete tasks in compliance with policies and procedures. • Adhere to relevant legislation, standards and internal audits. • Fulfil any mandatory or professional competency requirements. • Maintain confidentiality and a professional approach. • Raise any concerns in relation to workplace health and safety. • Actively identify learning needs and development opportunities. • Actively contribute as a team member. • Follow direction and take on new and different tasks. • Set and achieve performance goals that contribute to HIQA strategy. • Regularly seek feedback to meet performance expectations and goals. Common TasksManager Team Management • Set clear strategic direction and action plans for direct reports. • Build team cohesion and cultivate an engaged, productive environment. • Undertake regular coaching, performance feedback and development conversations with direct reports. • Ensure direct reports access appropriate training and development. • Plan for and manage recruitment activity and vacant roles. • Manage staff retention and attrition effectively. Operational Management • Contribute to business planning and knowledge management. • Forecast and manage resources in line with available budget. • Ensure that policies and procedures in the area are current and adhered to. • Ensure compliance with workplace health and safety standards. • Meet audit requirements and ensure legislative compliance. • Report on performance and relevant business measures as required. • Identify risks and develop contingency plans where necessary. • Identify inefficiencies and implement improvements to work practices. Role Specific TasksThe Key Tasks and Activities Associated with the Role The nature of the tasks and activities associated with the role will vary accordingly. It will involve: • Assist, support and lead out where appropriate in the coordination of both internal and external stakeholder engagement activities (diary regular meetings, directorate-wide stakeholder and engagement initiatives including regional and national stakeholder events, contribute to the annual report, support with the development of overview reports, prepare submissions for internal and external HIQA newsletters – this list is not exhaustive). • Identify, assist and where appropriate lead on the development of stakeholder engagement and communication strategies. • Ensure information produced is accessible to a variety of audiences within the resources available. • Support the team’s current and future engagement and communication activities and support colleagues in their skills and knowledge development in this area. • Participate in the business planning process and operational planning to deliver a regulatory programme which ensures Business Planning Objectives are achieved. • Assist with the preparation of reports including overview reports, annual reports and resident forum reports (this list is not exhaustive). • Assist the team with the management and coordination of internal and external stakeholder engagement. • Lead on or play an active role in the successful undertaking of relevant project work. • Co-ordinate the review and response to submissions, correspondence, Freedom of Information requests and Data Access requests. • Be competent in understanding and interpreting data to inform reporting. • Ensure any information and data held in relation to this area is maintained in line with Information Governance policies. • Liaise with colleagues at all levels in the organisation in order to meet objectives. • Manage resources and workloads to ensure efficient use of time. • Assist in the auditing of team activities. • Support change management activities within the team and wider Directorate as required to meet emergent business needs. • Provide support to work colleagues and undertake other ad hoc duties as required. • Undertake other tasks as delegated by your line manager. The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role. QualificationsThe Qualifications that are Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process: • A third-level qualification (minimum of Level 8 on the National Framework of Qualifications) or equivalent in a discipline deemed relevant by the Authority for the post of Programme Coordinator. The Qualifications that are Desirable to Effectively Meet the Requirements of the Role • A recognised qualification in stakeholder engagement, business or business management. ExperienceThe Experience that is Essential to Effectively Meet the Requirements of the Role In determining your eligibility, the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process: • A minimum of three years’ relevant communication/administration experience that is aligned to the role specific tasks outlined above.
