Jobs
Sort by: relevance | dateCustomer Service Advisor
Alongside our existing successful Volkswagen businesses, we are delighted to be on board with Skoda UK. This will entail the development of Skoda within our existing Volkswagen sites and aim to open in December 2025. Due to continued expansion and growth, we have an exciting opportunity available, to recruit for a Service Advisor to join our growing team. As the face of the Aftersales department the main purpose of the Service Advisor is to deal with customer service and repair requirements accurately & efficiently whilst providing exceptional levels of customer service. Effectively operate a customer follow-up system, and to ensure the optimum utilization of workshop capacity. Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers at all stages of their sales journey? The ideal person will have/be: Essential: Minimum of 1 years’ experience working in a customer service role. At least 5 GCSEs at Grade C or above (or equivalent). Ability to create dialog and possess good communication skills. Driven to deliver a 5-star customer service. Enjoy working in a fast pace, challenging environment. Possess a full, valid driving licence, aged over 21 years for Insurance purposes. Motivated and ambitious to achieve financial targets. Desirable: Aftersales experience within a franchised dealership. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. Key Responsibilities Administration Ensure that customer vehicles need the repairs/servicing detailed on the job card and that customers sign the relevant section on the job card in agreement. Ensure the customer is advised as to the type, range and cost of the repair order, and follow-up any incomplete work or future requirements the vehicle may have for repair or service. Agree method of payment before work commences and obtain repair order customer signature. Ensure payment for repairs and servicing of vehicles is collected as per company policy. Ensure correct procedures are adopted for verification of payment by credit card or charge card. Ensure all warranty work has been identified, explained and signed for by the customer. Load the workshop accurately using the agreed service loading system. Accurately maintain document control systems. Ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. Constantly review all areas of responsibility and discuss with the Aftersales Manager any ideas that may be made for improvement. Maintain effective liaison with customers and other members of dealership staff. Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out. Ensure adequate display of promotional material is available for customer use. Advise the Aftersales Manager of all customer problems and departmental problems. Supervise and assume responsibility for customer vehicles, keys and workshop parking as well as the accurate recording and processing of daily cash and cheques. Ensure any interpretation of warranty work and the policy on a warranty claim is clearly explained to the customer. Ensure courteous use of telephone, adhering to company and manufacturer policy. Maintain a high standard of dress and conduct at all times and ensure the reception area is kept clean and tidy at all times. Explain the services offered by the department to the customer to enhance the reputation of the dealership. Key Responsibilities Customer Service and Satisfaction Ensure the department’s presentation is maintained to the highest standard in line with company/manufacturers policies. Ensure the highest degree of efficiency and understanding of customer requirements and to deal with any customer complaints courteously, promptly and sympathetically. Provide customer estimates according to company policy on schedules, times and pricing. Where necessary, invite the customer to talk about a vehicle problem directly with the technician, therefore aiding first time fix and improving customer satisfaction. Profitability / Cost Control Ensure customer awareness of all products and services available. Sell additional products, services and repair work in a professional manner. Implement Company and manufacturer service promotions. Develop personal knowledge and experience to improve, profitability, customer satisfaction and efficiency. Ensure accurate invoicing and job costing. Present invoices for payment to the customer providing an explanation of charges where required and making sure that the correct methods of payment are used. Complete repair orders and inform customers of additional repairs needed including prices and delivery dates. Ensure all cash sales are charged and money collected on completion of work. Maintain and analyse customer files and contact inactive customers. Document all warranty, goodwill work as per manufacturers’ requirements and dealership policy, and ensure all repair orders are correctly completed to ensure customers claims are processed fairly and in a timely manner to maintain the image of the franchise. Maintain customer information on dialog. To take an active part in upholding the Company’s Health and Safety Policy as set out in the Conditions of Employment.
Health And Wellbeing Case Officer
Health & Wellbeing Case Officer Health and Wellbeing HWBCO/04/26 Job Grade: Staff Officer (SO) Permanent Salary will be in the range £37,694 - £38,990 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role The post holder will function as the key liaison between the Health and Wellbeing Case Managers employed by VSS and a network of Health and Wellbeing Caseworkers employed within the community and voluntary sector. The post holder will establish robust processes and procedures for supporting victims and survivors accessing services. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. 5 GCSEs grade A-C or equivalent (which must include English and Maths). 2. Candidates must demonstrate that they have a minimum of 2 years’ practical experience within the last 5 years in each of the following: a) Working within a community, voluntary or statutory environment with clients with trauma, mental health and/or physical health issues. b) Leading or participating in the delivery of projects/programmes. c) Experience in drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues. d)Experience in developing and delivering reporting templates, management reports and progress updates. e) Experience in liaising effectively and successfully building relationships with vulnerable clients and a broad range of service providers. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Individual Needs Programme Officer
Individual Needs Programme Officer Health and Wellbeing INPO/04/26 Job Grade: Staff Officer (SO) Permanent Salary will be in the range £37,694 - £38,990 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role The Individual Needs Programme Officer, reporting to the Health and Wellbeing Case Manager, plays a key role in delivering high-quality client support across VSS services. This includes ensuring smooth access to services, handling calls efficiently, and guiding clients through their journey with VSS and partner organisations. The role is fast-paced and client-focused, involving regular and sustained engagement with a high volume of individuals. It requires empathy, strong communication skills, and a commitment to delivering excellent service in collaboration with internal teams and external partners. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. At least 5 GCSEs grade A-C, including English Language and Maths (or equivalent). 2. A minimum of 2 years’ practical experience within the last 5 years in the following areas: a) Working within a community, voluntary or statutory environment, providing face-to-face and/or telephone support to clients presenting with trauma, mental health or physical health needs. b) Working effectively in a line management role, co-ordinating the activities of a team. c) Drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues. d) Developing strong working relationships with multiple stakeholders. e) Creating reports and templates, provides regular updates, and using management information systems to support decision-making. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
HWB Business Support Co-ordinator
Health & Wellbeing Business Support Co-Ordinator Health and Wellbeing BSC/04/26 Job Grade: Executive Officer 2 (EO2) Permanent Salary will be in the range £30,458 - £31,097 per annum Closing date for applications: 17:00 on Monday 11th May 2026 Purpose of the role Reporting to the Individual Needs Programme Officer, the Business Support Co-ordinator will facilitate clients’ access to VSS services, and ensure efficient call handling and a positive client experience with VSS. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: 1. 5 GCSEs grade A-C (or equivalent), including English Language and Mathematics. 2. A minimum of 2 years’ practical experience in the following areas: a) Effectively managing complex client interactions (face-to-face/telephone) including complaints. b) Processing high volumes of information in line with office policies and procedures. c) Effectively working in a team environment. d) Monitoring budgets in line with business contracts. e) Proficient in the use of the MS office suite (including Word, Excel and Access) in a business context. 3. A minimum of 1 year’s practical experience of line management of staff. The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.
Catering Delivery Driver
Salary: £12.71 per hour (rising to £13.45 per hour) Job Description: • Deliver catering orders to customers in a timely manner. • Ensure customers receive the correct items and report any discrepancies to the catering manager. • Helping prep and box up orders for delivery. • Communicating effectively with customers and colleagues. • Load and unload orders into the van. • Ensure orders are transported safely, following food health and safety regulations. • Picking up supplies and delivering them to the Ability Cafes as required. • Regularly check the delivery van to ensure it is road worthy. • Driving safely and responsibly within the law. Essential Criteria: • Have a full UK driving licence ideally with zero points • Good knowledge of the Greater Belfast Area • Excellent time management skills and the ability to prioritise tasks effectively • Good communication and customer service skills • Ability to work independently and as part of a team • Aged 25 or over due to insurance requirements Desirable Criteria: • Previous experience in delivery driving Why Work with USEL: • 27 days annual leave increasing to 30 days with service • 12 days Bank Holidays • Fully accessible workplace for all • Inspire Workplace Counselling Service • Health & Wellbeing initiatives • Staff discount in Ability Cafes
Support Worker
CORLANN – WEST REGION POST: PERMANENT FULL-TIME AND TEMPORARY FULL-TIME SUPPORT WORKER REA SERVICES, LOUGHREA, CO. GALWAY JOB REF: 96631 A panel may be formed as a result of this process from which subsequent Permanent and Temporary Support Worker appointments within the Loughrea Services may be made over the next 6 months. The Role: The Support Worker will report to the Social Care Leader/Team Leader and will fulfil a key worker role for individuals and aim to provide a safe, secure environment where individuals will participate in community and leisure activities, make choices and enjoy a lifestyle that fulfil their potential and expectations with opportunity for new experiences. This particular position is located in a residential setting working with men who have complex needs and may present with behaviours that challenge. Reporting/Responsible To: Team Leader/Senior Staff/Service Coordinator/Area Manager. Qualifications: The successful candidate must have a good general education. A recognised qualification in the field of intellectual disability or a FETAC level 5 course is desirable. Experience: Experience of working with individuals with an intellectual disability and aknowledge of dayservice provision is desirable. Full training will be provided. Skills: Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post. A knowledge of basic IT skills is also an advantage. A full clean manual Irish Driving Licence (Class B) is an essential requirement of this post. It may be necessary for the appointee to obtain a Class D1 Driving Licence (if not already in possession of one). Assistance will be given towards this purpose of obtaining a class D1 licence. Fluency in verbal and written English is an essential requirement of this post. Working Hours: 78 hours a fortnight based on a 7-day week duty roster. The normal working hours will be shift work and will involve weekend work to meet the needs of the people we support or Personal Outcomes. Corlann’s model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual. Annual Leave: 22 days per annum. Remuneration: Department of Health Care Assistant (Disability Services) pay scale as per theconsolidated salary scale dated 1st February 2026 - € 34,536 x 11 increments - €47,152 (Max) pro rata per annum. Long Service Increment (LSI) €47,954 pro rata per annum is payable after 3 years on the maximum of the scale. Additional payments will be made for weekends, public holidays and night duty when worked. Tenure: 1 x Permanent, full-time and pensionable 1 x temporary, full-time and pensionable Probation: A probationary period of nine months from the date of appointment applies to the post. The employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion. Full Job Description attached. Informal enquiries for this post to: Informal enquiries to Valerie O Loughlin, Area Manager on 087-7149619 Closing date for receipt of completed application forms /CV’s on-line is Monday the 4th of May at 5pm Interview date to be confirmed Corlann - West Region is an equal opportunities employer
Deli Team Member
Deli Team Member - Applegreen Ashbourne As a Bakewell Team Member at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Bakewell Team Member at Applegreen? · Support day to day operations of the business. · Ensure shop floor is clean and tidy. · Ensure all food safety policies are met. · Food preparation. · Follow and enforce Bakewell manual training contents. · Stock control and management. · Create the best food experience possible for customers. · Work closely with management to achieve weekly and quarterly targets. Why Should I join the Applegreen Team? Benefits · All colleagues are eligible for a discount, allowing exclusive discounts on Bakewell Deli foods and hot drinks. · Bike to work scheme (available after 6 months of service). · HSF Health Plans schemes for healthcare expenses including dental, optical and many more. · Wellbeing platform with micro-modules and articles to support your mental health and wellbeing. In addition, our Employee Assistance Programme is a free confidential counselling service which offers support on personal, family, work, and money matters. · Flexible schedules. · Company pension scheme. · Exclusive offers on broadband and mobile plans. · Refer a friend scheme. · Development opportunities through a variety of online and classroom-based learning delivered by inhouse and external industry experts. An Applegreen Bakewell Team Member would ideally: · Have a can-do attitude who has strong communication skills and enjoys interacting with customers. · Ability to work well with colleagues, contributing to a positive team environment. · Enjoy working in a fast-paced environment. · Willingness to learn and adapt to new tasks. INDHP
Plumbing, Mechanical & Electrical Instrumentation Apprenticeships
Why join our Gas Networks Ireland Apprenticeship Programme The Benefits: Candidates must be aged 17 or over on or before 1st June 2026 Leaving Certificate* Ordinary Level D or higher in 5 subjects one to include Mathematics * Candidates sitting the 2026 Leaving Certificate exams may also apply, and if successful, a place may be offered subject to the required results being achieved CLICK THE APPLY NOW BUTTON TO GO DIRECTLY TO THE OFFICIAL WEBSITE FOR MORE INFORMATION AND TO APPLY
Customer Experience Advisor, Contact Centre
Job Title: : Customer Experience Advisor , Contact Centre Vacancy ID : 100070 Vacancy Type : Permanent Post Date : 20-Apr-2026 Close Date : 04-May-2026 PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day to day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. PTSB are looking for ambitious and self-motivated individuals who are enthusiastic, goal orientated and have a passion for providing best in class customer service team that is shaped by and responds the to customer. The successful candidate will be operating in a fast moving enviroment which requires high levels of energy and motivation in our growing team in our Customer Contact Centre. Responsibilities: This is a Permanent role, based in Blackrock (Onsite). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
