Jobs in Kildare
Sort by: relevance | dateTrolley Repair & Service Engineer
We are looking for a reliable, hands‑on Field Service Operative with strong mechanical skills to join our service team. This role offers variety, independence, and practical repair and maintenance work across multiple customer sites — with all travel and break time paid. What You’ll Do As a Field Service Operative, you will play a key role in delivering high‑quality maintenance and repairs. Your responsibilities will include: Service & Repair Work
eCommerce Executive
Location: Newbridge, Co. Kildare Job Type: Full-time (Office Based) We are looking for an experienced and commercially driven eCommerce Executive to join our growing team at our Head Office in Newbridge. This role will support the day-to-day management, optimisation, and growth of our online store while helping deliver a best-in-class customer experience across all digital channels. The ideal candidate will have strong experience in eCommerce, online merchandising, and digital trading, with a keen eye for detail and a passion for online retail. Experience within the equestrian industry is a strong advantage. Key Responsibilities Website Management • Manage and maintain products, collections, categories, filters, and website content • Ensure all product information, imagery, pricing, and stock availability are accurate and up to date • Monitor website functionality and customer journey to ensure a seamless shopping experience Online Merchandising & Trading • Manage homepage updates, banners, featured collections, and promotional activity • Support seasonal campaigns, product launches, sales events, and new collection releases • Analyse product performance and optimise merchandising to improve conversion and sales • Work closely with marketing and creative teams to deliver engaging onsite experiences Content & SEO • Optimise product pages, collections, and landing pages for SEO and customer engagement • Upload and maintain promotional pages and website content in line with brand guidelines • Support content improvements to enhance organic traffic and conversion performance Analytics & Reporting • Monitor website KPIs including traffic, conversion rate, revenue, and average order value • Prepare weekly and monthly performance reports with actionable insights • Identify opportunities to improve the online customer journey and overall website performance Campaign & CRM Support • Assist with setting up promotions, discount codes, and campaign activity • Support email marketing campaigns and website updates in collaboration with the marketing team • Ensure campaigns are executed accurately and on time across all digital channels Requirements • Minimum 2–3 years’ experience in an eCommerce, digital marketing, or online merchandising role • Strong experience working with Shopify or similar eCommerce platforms • Proven experience managing online merchandising, promotions, and digital campaigns • Strong understanding of SEO best practices and eCommerce trading principles • Experience using Google Analytics (GA4), Shopify reporting, or similar analytics tools • Commercially minded with the ability to analyse performance and identify growth opportunities • Excellent attention to detail, organisation, and time management skills • Ability to work independently and manage multiple projects in a fast-paced environment • Strong communication and collaboration skills • Customer-focused mindset with strong communication skills; experience handling customer queries and phone support is a plus • Experience with Klaviyo or email marketing platforms is an advantage • Basic HTML/CSS knowledge is beneficial • Coming from an equestrian background or having knowledge of the equestrian industry is a strong advantage What We Offer • Opportunity to grow within a fast-growing eCommerce business • Hands-on involvement in developing and scaling an online store • Collaborative and supportive team environment • Staff discount • Career progression opportunities within the business Please click the APPLY NOW button to upload your CV. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.
Sales Advisor
Job Overview Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader. What we offer
Assistant Staff Officer
Hours per week: 35 hours per week Monday to Friday Reporting to: Assistant Principal Officer / Administrative Officer / Senior Staff Officer / Staff Officer or another deputed Officer Initial Work Location: Kildare and Wicklow ETB, Training Services, Co. Kildare OR Co. Wicklow. KWETB reserves the right to assign the person to any other location as service needs require. This will be confirmed on appointment to the post. Duties and Responsibilities: Assistant Staff Officers deliver a range of services to the public and internally within Kildare and Wicklow ETB. Assistant Staff Officers are responsible for a range of tasks including: • Responsibility under the general direction of team leader, ensuring that work undertaken or information being given is accurate and in compliance with Legislation, Circular Letters, best practice guidelines and Internal Procedures • Providing a professional and friendly approach in dealings with all learners, staff and management • Assisting with the preparation of various documents such as memos, letters, reports, minutes, agendas and project files • Assisting in the preparation and timely submission of required reports • Admin for state aid paperwork for Employer Engagement Section • Maintaining an efficient and effective data management system to ensure any and all data, records or information required by all interested parties including Internal and External Audit is readily available • Responsibility for the supervision of projects relating to the work of the Training Section and any other duties as directed by the Manager • Assisting in the development of improved working practices in order to achieve improved service delivery • Contributing to the development and implementation of appropriate Management Information Systems • Promoting, valuing and supporting teamwork within the Department while maintaining a strong focus on self-development, seeking feedback, coaching and creating opportunities for self-development • Undertaking relevant training and development activities and respond positively to new and alternative systems • Administration, maintenance and responsibility for Moodle access for Apprentices • Contributing to the ongoing development and implementation of Strategic initiatives across KWETB • Researching issues thoroughly, consult appropriately to gather all information needed on an issue • Complying with Health and Safety regulations • Carry out any other duties appropriate to the grade which may be assigned from time to time Requirements and Eligibility: Candidates must: • have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service • be capable and competent of fulfilling the role to a high standard • have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise • be at least 17 years of age on or before the date of advertisement of the recruitment competition Desirable skills: • Staff supervisory skills • Good knowledge of work management • Initiative • Ability to process work with a high level of attention to detail • Good knowledge of record keeping • Ability to interpret policy • Decision making skills • Good interpersonal and communication skills • Highly developed secretarial skills Other Desirable: • Irish language skills – both written and oral Competences: The appointee to the Grade IV Assistant Staff Officer post will be required to show evidence of the following competences: People management • Leads others, monitoring performance and trying to get the best out of people • Allocates work fairly and appropriately and ensures that everybody does their fair share • Addresses any performance issues in a timely, appropriate and constructive manner • Involves others in decisions that affect them, allocating work fairly and appropriately • Demonstrates trust in others to deal with important tasks and acknowledges a job well done • Helps team members to identify their own and their team’s learning and development needs in line with objectives • Helps build effective relationships and resolve disagreements between team members • Acts as an effective link between staff and other managers Information Management and decision making • Follows procedures and ensures they are implemented in own area, understanding the rationale behind them • Reviews completed work regularly and acts on learning points • Evaluates current work practices to identify changes that could be made to improve efficiencies • Can work effectively on a number of tasks at the same time • Is comfortable working with and manipulating a range of data, e.g. numerical, written etc. • Makes sound appropriate decisions in a confident manner and can justify and stand by them Delivery of results • Delivers results on time and to a high standard • Takes responsibility for own work and the work of the team • Plans and prioritises the work schedule, ensuring the efficient use of all of the resources available and delivering on objectives even with multiple or conflicting demands • Evaluates the current work practices to identify changes that could be made to help them run more effectively • Maintains accurate records and monitors work, ensuring any errors are identified and rectified • Appreciates the need to delegate work appropriately rather than doing everything oneself Interpersonal and communication skills • Shows respect, tact and maintains composure when dealing with customers or staff members • Demonstrates the ability to be assertive and negotiate when necessary, communicating in a clear and confident manner whilst remaining approachable and polite • Listens to others and invites feedback, dealing with information in a constructive way • Influences others by actively listening and clearly expressing their position • Produces written letters/reports in a clear and concise manner Specialist knowledge, expertise and self-development • Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, relevant policies etc. • Has a clear understanding of the role, objectives and targets and how they fit into the work of the unit and Department/Organisation and communicates this to the team • Leads by example, being committed to self-development and enhancing the knowledge and skills required to improve performance Drive and commitment to public service values • Consistently strives to perform at a high level, demonstrating flexibility and finding solutions to overcome obstacles • Serves the Government and people of Ireland • Can work independently without excessive guidance or support • Demonstrates resilience in the face of significant demands and challenges • Ensures that the customer is at the heart of all services provided • Is personally honest and trustworthy • Acts with integrity and supports this in others Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. Health & Character Those under consideration for the position will be required to complete a health declaration. References will be sought. Garda Vetting may be required. Salary: 1/6/2026 €39,490, €41,672, €43,672, €45,424, €47,118, €49,406, €51,062, €52,762, 1st Long Service Increment €54,366, 2nd Long Service Increment €56,015 Starting Salary Candidates should note that the starting salary will be at the minimum of the appropriate pay scale and will not be subject to negotiation. Different remuneration and conditions may apply if, immediately prior to appointment, the appointee is already a serving Civil Servant or Public Servant.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Home Support Worker
Join Our Compassionate Care Team Komfort Kare is a leading homecare provider in Ireland with over 20 years’ experience delivering high-quality, person-centred care. We are currently recruiting Home Support Workers to provide essential support to clients in their own homes. If you are compassionate, reliable, and committed to making a real difference, we want to hear from you. Why Work With Komfort Kare? Recruitment Process Interview Pre-screening clearance Job offer Garda vetting Compliance checks Training & induction Start your career with Komfort Kare Ready to Apply? Take the next step in your care career and join a team that values your dedication and supports your growth.
General Operative
Your Recipe For a Rewarding Career Starts Here! Why Dawn Farms? We can offer an excellent opportunity to be part of a world-class team offering permanent, full-time positions with set hours and plenty of opportunity for further training, development and career opportunities should you wish to progress further. Our culture is one of inclusiveness and diversity with a constant drive and focus for continuous improvement throughout our business. Our production plants are located in Naas, Co Kildare with easy access via public transport. About Us Dawn Farms is the largest dedicated supplier of cooked meat and plant-based ingredients and fermented products outside of the US supplying world leading brands across more than 44 markets from our two state of the art plant facilities based in Naas. We also have manufacturing facilities in the UK and Germany. Dawn Farms is one of the largest employers in Naas, Co Kildare with a strong culture of diversity and inclusion. Job Purpose Dawn Farms is currently seeking for General Operatives to join our Production Teams. You will play an integral part of the team in ensuring the highest level of hygiene, food safety and health and safety standards are met. Positions: Full-Time Location: Naas, Co. Kildare. Salary: €14.15 - €18.39 per hour (overtime opportunities available) Role Responsibilities & Duties
NAAS-- - Clinical Placement Coordinator
Clinical Placement Coordinator/ Clinical Facilitator Naas General Hospital There is currently 1 Specified Purpose Wholetime Contract available in Naas General Hospital A panel may be formed as a result of this campaign for Naas General Hospital from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. **Please note we do not accept CV's for this post - applications are only accepted** Informal Enquiries We welcome enquiries about the role. Elaine Harris Nurse Practice Development Co-ordinator Tel: 045 849500, Bleep: 203 Email: elaine.harris3@hse.ie Lynn Farrell Assistant Director of Nursing Naas General Hospital Email: lynn.farrell@hse.ie HR Point of Contact Shahin Roomy HR Recruitment Officer HSE Dublin and Midlands Email : Shahin.Roomy@hse.ie Purpose of the Post The CPC/CF will guide and support undergraduate nursing students and staff in assigned clinical areas to ensure that the clinical placement meets the requirements of the education programme with regard to planned experiences and learning outcomes. The remit of CPC/CF post includes: • The provision of support to students, preceptors and nursing staff in all learning environments within Naas General Hospital • The provision of support to the Nurse Practice Development Co-ordinator in practice development activities, • The provision of support to the Director of Nursing as required. • In providing a quality educational and supportive service to nursing students/staff on undergraduate nursing training programmes and post graduate programmes • The provision of education and training at induction, adaptation, development programmes and on- going in service days delivered though formal and informal interaction and support for Registered Nurses of all grades/roles and non-nursing staff within the hospital on a daily basis. • In the co-ordination and management of up to date educational/clinical programmes for relevant staff. Eligibility Criteria (i) Statutory Registration, Professional Qualifications, Experience, etc (ii) Eligible applicants will be those who on the closing date for the competition: (iii) Be a registered nurse/midwife on the active Register of Nurses or Midwives held by An Board Altranais agus Cnaimhseachais nah Eireann (Nursing and Midwifery board of Ireland) or be eligible to be so registered. AND (iv) Be registered in a Division of the register in which the application is being made. OR In exceptional circumstances, which will be assessed on a case by case basis, be registered in another Division of the register of Nurses and Midwives. AND (v) Have successfully completed post registration programme of study, as certified by the education provider, which verifies that the applicant has achieved a Quality and Qualifications Ireland (QQI) National Framework of Qualifications (NFQ) major academic award at minimum of a level 8 (60 ECTS) or higher relevant to the area of education or a health related subject of care prior to application. OR Can provide written evidence from the higher Education Institute that they have achieved the number of 60 ECTs credits equivalent to a minimum of a Level 8 or higher standard, relevant to the area of education or a health related subject of care prior to application. AND (vi) Have a minimum of 5 years post registration full time experience or an aggregate of 5 years full time experience in the division of the register in which the application is being made, of which 2 years must be in a practice learning environment. AND (vii) Have completed a Teaching and Assessing or a Preceptorship in Practice course, programme or module AND (viii) Have the clinical, managerial and administrative capacity to properly discharge the functions of the role. AND (ix) Demonstrate evidence of continuing professional development. AND (x) Have the ability to practice safely and effectively fulfilling his/her professional responsibility within his/her scope of practice. AND (xi) Candidates must possess the requisite knowledge and ability including high standard of suitability and clinical, professional and administrative capacity to properly discharge the functions of the role. 2. Annual Registration (i) Practitioners must maintain live annual registration on the appropriate/relevant Division of the register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland (NMBI) (Bord Altranais agus Cnaimhseachais nah Eireann) for the role. AND (ii) Confirm annual registration with NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC) 1. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 2. Character Each candidate for and any person holding the office must be of good character **Please note only completed application forms are accepted for this role**
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Assistant Principal Officer
The Role Assistant Principal Officer is a senior managerial grade in the Civil Service and is a critical leadership role in implementing government policy in the economic, financial, international, environmental and/or social arenas. While the responsibilities and key deliverables for the role of Assistant Principal Officer in the Civil Service will vary depending on the sector and Department/Office in which the vacancy arises, they generally include: • Policy and strategy formulation on complex issues. • Shaping fiscally sustainable policy solutions to promote economic and employment growth and effective social policies. • Engaging effectively with diverse audiences and stakeholders including Ministers, senior civil servants and the wider political system, including on cross-governmental issues. • Providing high-quality budgeting advice and ensuring delivery against fiscal targets. • Planning and organisation of significant programmes of work in a pressurised environment, within tight deadlines. • Leading, managing and developing staff to achieve high levels of performance. • Participation in and leadership of cross-cutting projects to deliver whole-of-Government objectives. • Providing leadership, strategic direction and innovation in advancing the reform agenda, including the delivery of action plans under Civil Service Renewal 2030 and Better Public Services 2030. • Representing Ireland’s interests at EU and international level. Please note that the above list of responsibilities is not exhaustive. Selection for the position of Assistant Principal Officer involves a structured assessment process that may take place over a period of time. publicjobs will keep applicants informed as they progress through the selection process and relevant information on each subsequent stage of the selection process will be provided in advance to those candidates who are invited to progress, to ensure they are equipped to perform to the best of their ability. Essential Entry Requirements Candidates must, on or before the closing date of Thursday, 18 June 2026: Have significant management experience at an appropriate level, including leading teams and managing stakeholders; and Have significant experience of some or all of the following: • People management • Project management • Managing budgets • Delivery of programmes • Strategic and change management; and Demonstrate that they possess the key skills and capabilities identified for effective performance at this level as set out at Appendix 1. These include: • Building Future Readiness • Leading & Empowering • Evidence Informed Delivery • Communicating and Collaborating In the case of those candidates who express an interest in an Irish-speaking position as functional bilingual, such candidates must achieve the required level in the Irish language, i.e. demonstrate a minimum Level B2 on the Europass self-assessment framework. Desirable • A third-level educational qualification in a relevant discipline(s) commensurate with the role. Eligibility may not be confirmed until the final stage of the process. Therefore, candidates who do not possess the essential requirements on or by the dates specified, and proceed with their application, are putting themselves to unnecessary effort and expense and will not be offered a position from this competition. The onus is on the candidate to ensure they fulfil the eligibility requirements as set out. publicjobs reserves the right to deem an applicant ineligible at any stage if it is apparent that the candidate does not hold the required eligibility from the submitted application form. Candidates who come under consideration following the final selection stage will be required to provide documentary evidence of their eligibility, including qualifications. An invitation to tests, interview or any element of the selection process is not acceptance of eligibility. The Selection Process The selection process for this competition will comprise a number of elements. publicjobs has the discretion to add, remove or amend selection stages and assessments at any point, as necessary. Applicants must successfully complete each stage of the selection process in order to be considered for advancement to the next stage of the multi-stage selection process. The number to be invited forward at each stage will be determined from time to time by publicjobs. More detailed information will be made available to the relevant candidates if they are invited to progress through the process. publicjobs will not be responsible for refunding any expenses incurred by candidates. Successful candidates will be placed on a panel from which future vacancies may be filled. If publicjobs is not notified of any issues you experience in advance of or on the day of your assessments/interview, they will not be in a position to address these after the fact. Please Note This competition is being conducted in conjunction with an interdepartmental promotional competition for this grade for eligible serving civil servants. Existing eligible civil servants are permitted to apply and to sit the selection tests, interviews, etc., only once even if applying for both competitions. Irrespective of which streams you have applied for, you may only sit the various stages of the selection process once. The scores you achieve will carry across both streams for which you applied, and for which you come under consideration. Stage 1: Online Assessment The initial stage of the selection process will be online assessments. Online assessments may be taken in a venue of your choice, wherever you have access to a computer and a reliable internet connection. It is important to note that taking these assessments within a secure IT network, e.g. a network such as your workplace or college which may have firewalls or other security technology in place, may cause technical difficulties. You should ensure that you can complete the assessments in a quiet environment where you can concentrate without being disturbed for the duration of the assessments. It is advised to take the assessments on a device that you are familiar with. Candidates invited to complete the online assessment(s) will be sent a familiarisation booklet with more information and preparation guidelines. It is important to note that the email address you provide when applying must be one that you can access at all times. Candidates will be given specific time windows in which to complete the Assistant Principal Officer assessments. A link(s) to the actual online assessment(s) will be sent to candidates’ portals on publicjobs.ie in advance of the test-taking window. Candidates who have not completed all of the online assessments before the deadline will be deemed to be no longer interested in this competition and their application will receive no further consideration. Your attention is drawn to Appendix 2, "Important Information". If invited to progress through the selection process, a candidate may be required to sit tests in a supervised environment. publicjobs has no function or involvement in the provision of, and does not endorse, any preparation courses relating to the selection process. Stage 2: Shortlisting The number of applications received for a position generally exceeds that required to fill existing and future vacancies. While a candidate may meet the eligibility requirements of the competition, if the numbers applying are such that it would not be practical to interview everyone, publicjobs may decide that a smaller number will be invited to the next stage of the selection process. publicjobs provides for the employment of a shortlisting process to select a group who, based on an examination of the application forms, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job. Rather, there are some candidates who, based on their application, appear to be better qualified and/or have more relevant experience. During shortlisting, an expert board will examine the application forms against agreed shortlisting criteria which are based on the requirements of the position. The standard of content of each application submitted may also be assessed during this process. The shortlisting criteria may include both essential and desirable criteria specified for the position and, therefore, it is in your own interest to provide a detailed and accurate account of your qualifications and experience in your application. The onus is on candidates to complete the application form fully and accurately. In competitions involving large numbers of candidates, applicants may be ranked on the outcome of their online assessment tests and shortlisted in accordance with their ranking. Applicants must successfully complete and achieve a sufficiently high ranking to be considered for advancement to the next stage of the multi-stage selection process. The number to be invited forward at each stage will be determined from time to time by publicjobs. Stage 3: Interview and Practical Exercise The final stage of the selection process will consist of an interview based on the Assistant Principal Officer Capability Framework and an additional Practical Exercise which will take place alongside the main interview. The additional Practical Exercise will assess key skills and capabilities relevant to the Assistant Principal Officer role, for example analysis, presentation and written skills. Further details will be provided in advance to candidates invited to attend the final stage. Please note it is anticipated that the final stage of the selection process will be held in person at the publicjobs office, Chapter House, Abbey Street, Dublin 1. Making a Complaint under Section 8 A candidate may believe there was a breach of the Commission’s Code of Practice by publicjobs that may have compromised the integrity of the decision reached in the appointment process. The complaints process enables candidates to make a complaint under Section 8 to publicjobs in the first instance, and subsequently to the Commission for Public Service Appointments on appeal if they remain dissatisfied. Following a Section 8 complaint process, either publicjobs or the CPSA may find that the recruitment and selection process in question has not adhered to the standards set out in the Code of Practice. In such cases, publicjobs and the CPSA may make recommendations to prevent similar issues from occurring in the future. The CPSA cannot instruct publicjobs to reverse a decision taken during an appointment process. Any candidate wishing for an investigation into a decision regarding their application as part of a selection process should request a Review under Section 7, as outlined above. The complainant must: • Outline the facts they believe show that the process followed was incorrect. • Identify the aspect of the Code they believe has been infringed. • Enclose any relevant documentation that may support the allegation. A complaint may be dismissed if the complainant cannot support their allegations by setting out how publicjobs has fallen short of the principles of the Code. The Informal Complaint will consist of a desk-based examination of any available information relating to the recruitment process. The outcome of the Informal Complaint will be communicated to the requester in writing. • An Informal Complaint must be made within five working days of notification of the decision and will normally take place between the candidate and a representative of publicjobs who played a key role in the administration of the selection process. • Where a candidate remains dissatisfied following such informal communication, they may adopt the formal procedures set out below. A Formal Complaint must be made within five working days of either the notification of the selection decision or the notification of the outcome of the Informal Complaint. Any extension of these time limits will only be granted in the most exceptional circumstances and will be at the sole discretion of the Chief Executive. • The candidate must address their concerns in writing to the Chief Executive (via email to ceomailbox@publicjobs.ie or in writing to Chief Executive Officer, publicjobs, Chapter House, 26/30 Abbey Street Upper, Dublin 1), outlining the facts that they believe show an action taken or decision reached was incorrect. • The Formal Complaint will be investigated by a person who is completely independent of the selection process. • The outcome of the Formal Complaint will generally be notified to the candidate within 25 working days of receipt of the request for review. If the investigation does not produce a decision within this time, publicjobs must keep the candidate informed of the status of the review and the reasons for the delay.
