Jobs in Galway
Sort by: relevance | dateCustomer Service Advisor
We are SGS- the world’s leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for sustainability, quality and integrity. With 99,600 employees across our 2,600 offices and laboratories worldwide, we are working together to enable a better, safer and more interconnected world. We provide independent services worldwide that make a difference in people’s lives across Testing, Inspection and Certification. We also offer training and consultancy services to ensure your organisation stays up with the latest developments in standards, regulation and technology across all industries. Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient. We are currently recruiting for a number of Customer Service Advisors for our Galway Contact Centre to support our service deliverables in the Small Pubic Service Vehicle (SPSV) Industry within one of our awarded Government Services. The position is based on-site in our Galway office. This position is a full time, fixed term contract. In SGS Galway Contact Centre, we are seeking enthusiastic new team members who thrive in a Team environment while delivering an exceptional customer experience. If you are looking for a dynamic, open and progressive culture with the opportunity to develop your career, we’d love to hear from you. Job Description Our offices are open from 9am to 6pm Monday to Friday (excluding public holidays) Reporting to the Licensing Coordinator & Operations & Quality Supervisor, the successful candidate will be responsible for the following activities:
Sales & Service Team Manager
Full time, Part time or Job Share Permanent Contract - 36.75 Hours per week Up to €46,000 per annum + Bonus + Pension + 7 Weeks Holiday (Including Bank Holidays) B&Q Galway Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales & Service Team Manager and you’ll lead and inspire our front end, showroom and TradePoint teams to drive sales through exceptional service. Key responsibilities A great team needs a great leader and your role as a Sales & Service Team Manager is to create an inclusive and high performing team. Your dual role will have you building a sales culture and delivering exceptional service for every customer. It’s B&Q’s ambition to make every customer count, so you are driven by a passion to create true brand loyalty to support future sales growth. In this role you will: Required skills & experience Our Sales and Service Team Managers are key to running our business by enabling their team to exceed sales targets and create a great customer experience. In this role, you should be leading in a way that demonstrates the following qualities: Obsessed about our customers and listening to them. Loves sales and winning! Well planned and organised, with the ability to prioritise and think on your feet. Your first thought is always to lead and coach, not jump in and “do”. Confident to agitate when needed and deliver feedback to all audiences. A large diverse team excites you, both to coordinate and lead them, but also to develop their careers. What's in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes: Award-winning pension scheme Company Bonus Scheme ShareSave options 7 weeks holiday (Including Bank Holidays) Employee Assistance Programme Shopping discounts Colleague wellbeing benefits and lots more
Shop Floor Assistant
Main purpose of the role: Merchandise, rotate and face off all stock in assigned department while maintaining hygiene and food standards. The ideal candidate will have/be: Excellent communication skills; Strong attention to detail, organised and flexible; Ability to use own initiative and work as part of a team; Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; Process orders for various departments; Merchandise and present the entire store to the highest standard at all times; Liaise with the Store Manager on changes to layouts, ends and sides and ensure changes are correctly implemented; Implement correct labelling and stock rotation procedures; Ensure deliveries are checked off in line with goods inwards procedures. Keep the back-store tidy and packed away.
Cut & Bend Operator
Reporting to the Cut and Bend Manager, the General Operative will be responsible for the cutting and bending of reinforcement steel as per customer orders and providing the highest level of customer service to all our customers. Working effectively as part of a team in which you’ll make sure our customers can rely on a timely, friendly and dependable service. Knowledge & Experience
Cabin Crew
Description Want to become Cabin Crew for Europe’s Largest Airline Group? This is your opportunity to join the 16K+ Cabin Crew members across Ryanair’s growing network of 90+ operational bases who deliver best-in-class customer service to over 600K guests on over 3,600 flights EVERY SINGLE DAY!!! Flying for Ryanair means you not only get some amazing perks such as unlimited discount travel across Ryanair’s 250+ destinations, an industry-leading ‘5 on 3 off roster’, and highly competitive salary packages but you also get world-leading training, completely free! NO PRIOR EXPERIENCE is necessary as our training courses are designed to provide you with all the fundamental skills our crew use every day, which will allow you to deliver a safe and top-class inflight experience to our guests. Once complete, you will be issued with your ‘Cabin Crew Wings’ and ready to take to the Skies!!! As a member of the Ryanair Group Cabin Crew family, you will be immersed in our culture from day one, the career opportunities are endless including becoming a Cabin Supervisor, Base Supervisor, Regional Manager or why not aspire to become our next Director of Inflight? Life as Cabin Crew is fun & rewarding, it is however a demanding position where safety is our number 1 priority. You will be required to operate both early & late shifts & report for duty as early as 5 am in the morning on the early roster & not return home until midnight on the afternoon roster. If you are not a morning person, then think twice before applying. However, if you are customer-orientated, and like to work in a fast-paced environment with loads of enthusiasm, this could be the career for you!!!! Please note: As part of the application process, candidates are required to complete a mandatory English proficiency test and a situational judgement test. Failure to complete these assessments will result in disqualification from progressing to the interview stage. Requirements Competencies Customer Service Interpersonal Skills Sales Skills Teamwork
Front of House Receptionist - Office Assistant
Position Overview We are seeking a polished, organized, and friendly Front of House Receptionist / Office Assistant to manage our reception area and provide exceptional administrative support to our team. The ideal candidate will be the face and voice of our company, ensuring all interactions reflect our values of professionalism, efficiency, and customer-centricity. Key Responsibilities
Supervisor
Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times. The ideal candidate will have/be: 2 years€,, experience in a customer service facing role is desirable Excellent communication skills The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure The ability to organise work, delegate responsibilities and support team members in the store. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace Set the standard for other employees in relation to rotation, merchandising and facing off Assist in the induction, training and development of employees Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Off-licence Assistant
Main purpose of the role: Ensure the Off-Licence Department operates efficiently and effectively at all times. Provide customers with excellent quality products and services. The ideal candidate will have/be: Creative Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Adhere to weekly stocktaking and daily waste procedures in the Off-Licence Implement and follow planograms Merchandise and present the Off-Licence department to the highest standard at all times Deal with all customer queries efficiently, professionally and consistent with store policy Attend relevant training as required and implement learnings in store.
Driver
Main purpose of the role: Responsible for ensuring the efficient and professional delivery of customers online/telephone shopping orders. Interact with each customer with great pride, passion and care. The ideal candidate will have/be: Previous experience as a delivery driver is desirable Full clean drivers licence is essential Excellent organisational and time management skills Excellent communication skills Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Deliver customers online/telephone shopping orders to different addresses in a specified region Load, unload, prepare and operate a delivery vehicle Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Engage with new initiatives and embrace new ways of working.
Goods Inwards Attendant
Main purpose of the role: Ensure that the goods received to the store are effectively managed at the point of receipt. Maintain the stock room, manage returns and ensure HACCP and Health & Safety standards are adhered to. The ideal candidate will have/be: HACCP knowledge is desirable Excellent communication skills Ability to prioritise duties Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Previous stock management experience is desirable. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Check and record goods inwards against delivery docket received Keep back stores area secure by controlling the movement of suppliers in goods receiving area Submit all invoice/delivery documentation to the relevant person on a daily basis Adhere to stocktaking procedures Maintain correct storage and documentation of returns Manage the breakdown, storage and return of combis Deal with all transactions with customers and suppliers in a professional manner Adhere to waste disposal procedures at all times Follow store security procedures.
