Jobs in Dublin
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Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience; Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Animal Warden
THE JOB Dublin City Council is seeking to recruit Animal Wardens who will carry out a frontline operational role in delivering its citywide Animal Welfare and Control Services. The Animal Warden will work as part of the wider Animal Welfare team to provide Dog Warden Services, respond to reports of animal welfare concerns, the enforcement of breaches of animal control legislation as well as providing advice and guidance to queries from the general public in relation to animal welfare and owner’s responsibility. This will be done in a regulatory environment where specific responsibility will be designated under the relevant legislation to be enforced in the Dublin City administrative area. The Animal Wardens will report to the Assistant Inspector in Animal Welfare and Control Services or such other line manager as may be designated from time to time by the City Council. The person employed as Animal Warden shall, under the direction and supervision of the appropriate officer / s, be responsible primarily for the implementation of the provisions of the Control of Dogs Act, 1986 and the Control of Horses 1996 Acts and any other appropriate enactments (and any regulations made thereunder) in respect of the administrative area of Dublin City Council (which may occasionally extend outside the City boundary) and such other duties as may be assigned by the Council from time to time. This is a demanding position with responsibility for the effective delivery of a frontline service that is of statutory importance and is open to constant public scrutiny. The role will involve duties of an enforcement and investigative nature. Good judgement and decision making skills will be required in a law enforcement work environment that will present challenging situations from time to time. The ability to understand, convey and apply the law in a safe and respectful manner is central to this role. While an understanding of the relevant legislation and a strong empathy towards the welfare of all animals is essential each candidate will receive comprehensive training in animal care and safe handling techniques. THE IDEAL CANDIDATE SHALL • Have experience in enforcement, security and / or statutory regulatory role. • Have a genuine interest in animal welfare and be enthusiastic about pursuing a career in this field. • Have some knowledge and awareness of Animal Welfare and an understanding of the ‘Five Freedoms’ of animal welfare. • Have a good awareness and understanding of individual employee’s responsibility for compliance with measures put in place under the Safety, Health and Welfare at Work Act, 2005. • Be willing and able to take instruction and follow through on tasks in accordance with agreed policies and procedures. • Have an ability to work on their own initiative, and without constant supervision. • Be reliable and flexible and be willing to work collaboratively in a positive team environment. • Have an outgoing personality with excellent communication, interpersonal and customer service skills. • Be confident and have an appropriate level of personal resilience to deal with challenging, potentially confrontational situations. • Have an ability and a willingness to learn to use any equipment, information systems and new technology relevant to the role. • Have an ability and willingness to learn and execute new practical skills and participate in appropriate training as and when required. QUALIFICATIONS CHARACTER Each candidate shall be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE, etc. Each candidate must, on the latest date for receipt of completed applications: • Have attained such a standard of education as would enable the candidate to carry out efficiently the duties of the post, including the writing of clear and concise reports. • Have satisfactory experience of compliance with Health and Safety legislation in the workplace, (both indoor and outdoor). • Have satisfactory experience of working in a team environment. • Have a satisfactory awareness of Animal Welfare legislation and regulations in relation to the Control of Horses and the Control of Dogs Acts. • Have the ability to build and maintain good working relationships with multiple stakeholders e.g. the general public; and external contractors / service providers. • Possess adequate competence in the use of IT systems. • Have the ability to gather relevant information and present findings where necessary to line management and adapt for specific purposes e.g. court proceedings. DESIRABLE • To have practical experience of an enforcement role. • To have experience of public engagement. • To have experience with conflict resolution. • To have practical experience of working in a live animal environment and a general familiarity with animal care, animal handling and animal behaviour. • To have worked with dogs and horses, including voluntary work, will be particularly relevant. On the date of application, the candidate must possess a current full driving licence (Categories B minimum) as they will be required to drive in the course of their duties. A fleet vehicle will be provided to the successful applicant. DUTIES The duties of the post include, but are not limited to, the following: • Respond as appropriate to day to day reports, requests and complaints from the general public relating to a variety of animal welfare and dog warden matters e.g. stray dogs or horses, incidents of dog attack, suspected animal cruelty or neglect. This will be a mix of on site and office based duties to be carried out in accordance with agreed process and procedures under the relevant legislation. • On site tasks will involve driving a Dublin City Council fleet vehicle to specified locations throughout the city, and will regularly require live animal handling, such as apprehension of stray dogs, dogs involved in incidents of dog attacks etc. • Making arrangements with Dublin City Council contractors for the removal of horses due to animal welfare issues, straying onto public land etc. • Regular transport of dogs to and from animal shelter facilities and routine cleaning / disinfection of vehicles and equipment. • Keeping accurate, timely and complete records on all operational activity using templates, formats and systems. • Regular co operation and good working relationships with personnel from animal shelter facilities, animal welfare organisations and other parties. • Regular visible patrols of public areas and open spaces to proactively monitor compliance with animal control legislation. • Delivery of a work plan to increase levels of dog licence compliance in Dublin City. • Positive interaction with the general public to increase awareness of owner’s responsibilities. • Attendance at planned community events and participation in promotional activities to increase general public awareness of Dublin City Council’s Animal Welfare and Control Services. • To carry out investigations to establish facts where necessary and follow through with appropriate action. • Serving of statutory notices and issuing of fines as an ‘Authorised Officer’ of Dublin City Council under the various Acts. • Preparation of written inspection and incident reports in whatever format and for whatever purposes, as may be required from time to time including for legal proceedings. • Attending court as necessary to present evidence on behalf of Dublin City Council in prosecution of animal welfare cases or non compliance with animal control requirements. • Assistance of An Garda Síochána as and when requested in planning and execution of operations involving animals and co operation on any follow up actions. • Attending training courses as required and when directed. • Compliance at all times with general personal responsibility and work specific measures put in place under Safety Health and Welfare at Work Act 2005. • To carry out such other duties as may be assigned from time to time. The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to, an appropriate Officer or such designated Officer as may be assigned from time to time by the City Council. The duties of the post are to give to the local authority and to: (a) The local authorities or bodies for which the Chief Executive is Chief Executive, and (b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them or by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. SELECTION PROCESS Posts of Animal Warden - Animal Welfare and Control Services may be filled from this publicly advertised competition. Selection shall be by means of a competition conducted by or on behalf of Dublin City Council. • Candidates should note that the information provided by them in their application form and assessment question will form the basis on which eligibility and short listing is conducted. • Dublin City Council reserves the right to undertake eligibility and / or shortlist candidates in the manner it deems most appropriate. • A panel may be formed on the basis of interviews. A candidate whose name is on a panel and who satisfies the Council that they possesses the qualifications declared for the post and that they is otherwise suitable for appointment may, within the life of the panel, subject to the appropriate Department of Housing, Plan Local Government and Heritage sanction, be appointed as an appropriate vacancy arises. • The life of the panel shall be for a period of one year from the date of its formation. • Dublin City Council shall require any person to whom an appointment is offered to take up such appointment within a period of not more than one month and if they fail to take up appointment within such period, or such longer period as the Council in its absolute discretion may determine, the Council shall not appoint them. SHORTLISTING Dublin City Council reserves the right to shortlist candidates to proceed to the interview stage of the competition. Shortlisting of candidates will be on the basis of information supplied on the Application Form, in conjunction with the answers given in the assessment question. It is therefore in your own interest to provide a detailed and accurate account of your qualifications / experience in your application. The shortlisting process will provide for the assessment of each applicant’s application form against predetermined criteria that reflect the skills and depth of experience considered to be essential for a position at this level. INTERVIEW The interview will be competency based and marks will be awarded under the following competencies: • Planning and Organising • Interpersonal Understanding / Communications • Customer Services • Personal Effectiveness • Knowledge and Experience Please see page 9 of the Candidate Information Booklet for more details. SALARY The fortnightly salary scale for the position of Animal Warden - Animal Welfare and Control Services is: €1,405.20; €1,421.98; €1,438.92; €1,455.58; €1,472.44; €1,489.28. Entry point to this scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government and Heritage. In accordance with Departmental Circular letter EL 02 / 2011, a person who is not a serving public service employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Rate of remuneration may be adjusted from time to time in line with Government Policy. Under the Public Service Stability Agreement 2013, the working hours for newly appointed / promoted staff are 39 hours per week. All applicants must refer to the Additional Candidate Information Booklet which can be found at https://careers.dublincity.ie for additional relevant information pertaining to the salary scale and the recruitment process. HOURS OF ATTENDANCE The Animal Warden – Animal Welfare will be required to work 39 hours per week on a number of different shifts. This role will attract a shift allowance. The normal hours of the service are between 9:00 am and 8:00 pm over a seven day week on a rota basis including Public Holidays. The working hours may be subject to alteration having regard to service demands. The holder of this position may also be required to work outside their assigned hours of duty. Any work which the holder of the post is authorised or required to do after completion of a normal day’s work will be paid at the rates agreed and appropriately sanctioned, or whatever alternative arrangement is applicable. UNIFORM As a condition of employment the holder of the post will be required, at all times when on duty, to wear such uniform and / or items of personal protective equipment as are specified from time to time by Dublin City Council. PARTICULARS OF POSITION (a) The post is permanent, whole time and pensionable. (b) Dublin City Council reserves the right to, at any time, assign an employee to any Department now or in the future. (c) A period of one year’s probation applies where a person is permanently appointed to Dublin City Council. CITIZENSHIP Candidates must, by the date of application be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway, or b) A citizen of the United Kingdom (UK), or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons, or d) A non EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa, or e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa, or f) A non EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. Dublin City Council welcomes all nationalities and ethnic backgrounds to join its diverse workforce and we hereby reserve the sole discretion to vary the above requirements from time to time subject to the business needs and staffing requirements. IRISH PROFICIENCY As part of our ongoing commitment to support the Irish language, our leadership on the Gaeilge365 programme and to comply with the Official Languages (Amendment) Act 2021, we are gathering information on candidates’ capacity to speak Irish. Under this legislation, public bodies are required to ensure that 20% of new recruits are capable of performing their duties through Irish by 2030. While this position is not an Irish language speaking role, we are asking all applicants to indicate their current level of Irish language ability. This information will be used for workforce planning purposes only and will not form part of the selection process for this competition. ADDITIONAL RELEVANT INFORMATION FOR APPLICANTS • The National Vetting Bureau (Children and Vulnerable Persons) Act 2012 to 2016 came into effect on 29th April 2016. The Act places a statutory obligation on Dublin City Council to ensure that ‘any work or activity which is carried out by a person, a necessary and regular part of which consists mainly of a person having access to, or contact with children or vulnerable persons will be the subject of Garda Vetting. • Subject to the provisions of the Freedom of Information Act 2014, applications will be treated in strict confidence. • Any attempt by a candidate or by any person / s acting at the candidate’s instigation, directly or indirectly, by means of written communication or otherwise, to canvass or otherwise influence in the candidate’s favour, any employee of the City Council or person nominated by the City Council to interview or examine applicants, will automatically disqualify the candidate for the position being sought. • It is important to remember that this is a competitive process for a role where integrity is paramount. Sharing information on the selection / interview process e.g. through social media or any other means, may result in a candidate being disqualified from the competition. • Dublin City Council does not allow the unsanctioned use of any type of recording equipment on its premises. This applies to any form of sound recording and any type of still picture or video recording, whether including sound recording or not, and covers any type of device used for these purposes. • An applicant who is found to be ineligible at any stage of the competition will not be further considered. Provision of inaccurate, untrue or misleading information will lead to disqualification from the competition, withdrawal of employment offer or dismissal. • A candidate who does not attend for interview when and where required by the City Council, or who does not, when requested, furnish such evidence as the City Council requires in regard to any matter relevant to their candidature, will have no further claim to consideration. • The City Council will not be responsible for any expenses candidates may incur in connection with their candidature. • The onus is on the candidate to keep a regular check on their Email Account as email notifications of updates may sometimes be filtered into your Junk / Spam email folders. Dublin City Council accepts no responsibility for communication not accessed or received by an applicant. • Successful candidates will be required to undergo a pre employment medical and reference checks prior to final offer and appointment.
Business Account Manager
GET TO KNOW US We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA. Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special. KNOW THE ROLE A Dermalogica Business Account Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel. KNOW HOW WE WORK Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Deputy Store Manager, M / , Area
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Do you enjoy leading by example? This could be your next career move. Come and talk to us, to see what we’re all about. What you'll do Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Digital Communications Specialist
Overview of Role This is an opportunity for an enthusiastic and creative team player with strong digital communications skills and experience to join BIM, helping to strengthen engagement among BIM’s key stakeholders across digital channels, as well as positively impacting the state agency’s corporate reputation. The successful candidate will have experience in the development and production of high quality, engaging digital content and in planning and implementing campaigns in a strategic manner to enhance BIM’s ability to communicate its key strategic goals to the seafood sector and other stakeholders. The ideal candidate will have significant experience delivering high quality work to deadlines, along with strong analytical skills enabling them to monitor campaign performance and produce evaluation reports. Background to Requirement BIM is the Irish State agency responsible for developing the Irish seafood industry. It supports the Irish seafood industry and communities in ensuring that aquatic and maritime resources are used sustainably. BIM is fully committed to enhancing its digital presence. There are ample opportunities to boost messaging, drive engagement and increase audience share across digital channels. Key Responsibilities • Production of high quality graphics, photographic and video content for use across BIM digital channels. • Work with the communications team to develop and plan digital communications stories across BIM digital channels, including social media. • Apply digital marketing expertise to help realise BIM’s strategic goals. • Provide digital communications support at BIM events. • Collaborate with the communications team and other colleagues in BIM to ensure a cohesive public image for the agency. • Ensure BIM, European Maritime Fisheries and Aquaculture Fund (EMFAF) and other relevant brand guidelines are adhered to at all times across digital channels. • Compile monthly social media evaluation reports against key performance indicators, including recommendations for future campaigns. • Ensure corporate governance is employed in all activities. • Assist in developing and or updating communications policies and guidelines. • Provide administrative support to the communications team as required. Other To perform any other related duties as might reasonably be required and which may be assigned from time to time. Essential Experience and Qualifications • Minimum 2 years experience capturing and editing high quality and innovative visual content for impactful digital communications campaigns. • Highly skilled at photography, videography and editing, including experience using editing tools. • Highly skilled at graphic design, including experience using editing tools. • Knowledge of the social media landscape in Ireland and social media trends. • Practical knowledge of using digital platforms and analytics tools. • A qualification at Level 6 on the National Framework of Qualifications (NFQ) in a related field or higher is desirable. However, candidates who do not meet this requirement but can demonstrate substantial relevant experience will also be considered. • A degree in Communications, Journalism or a related field is an advantage. • Prior experience in a similar communications role. • Highly skilled at photography, videography and editing, including experience using Adobe or equivalent. • Experience in producing high quality digital work to deadlines. • Highly skilled at graphic design, including experience using Adobe or equivalent. • Practical knowledge of using digital platforms and analytics tools, including Twitter, Facebook, Instagram, LinkedIn and Hootsuite. • Strong knowledge of the social media landscape in Ireland and social media trends. • Outstanding writing, communication and presentation skills, highly competent in copywriting, editing and proof reading. • Strong interpersonal skills and the ability to build effective professional relationships. • A high level of computer literacy including the use of standard Microsoft Office software packages, web and content management software and social media tools. • The ability to work unsupervised, is solutions oriented with good initiative and problem solving ability. • Budget management. Desirable Experience and Qualifications • Previous communications experience in a public sector environment. • Fluency in the Irish language. • A full driving licence and car owner. Personal Attributes Required for the Position • Good personal organisational and priority setting skills, with the ability to manage multiple priorities. • Capable of working independently as well as being an effective team player, with initiative and creativity. • Strong attention to detail. • Strong interpersonal and communication skills, with the ability to effectively interact with people in a multidisciplinary environment. • Values the sharing of information and continuous improvement in a cooperative atmosphere of constructive evaluation and learning. • Experience in collaborating with scientists and members of a technical team. Salary Remuneration is in accordance with the Public Sector, Department of Finance approved Salary Scale for Executive Officer, with a salary range of €38,419 to €62,601 (as of 1 February 2026) per annum, pro rated with time worked. Appointment will be at the first point of the pay scale unless the candidate is currently employed within the public services. You will become a member of the Single Public Service Pension Scheme if you are not currently a member of a public sector pension scheme or have not been a member in the past six months. Salary and Pension Scheme are subject to public sector approved norms and take account of recent service in the public sector in line with relevant circulars and rules.
Communications & Media Manager
THE ORGANISATION The Health Insurance Authority (the “HIA”) is the statutory regulator of the health insurance sector in Ireland. The HIA plays a key role as an independent regulator, a provider of consumer information, an adviser to the Minister for Health (the “Minister”), and as the custodian of the Health Insurance Risk Equalisation Fund. The HIA is a small, dynamic organisation that is committed to delivering on its vision for a well-functioning and transparent health insurance market, where consumers understand their rights and feel empowered in their decisions. The HIA’s role is to regulate for a well-functioning market and provide consumers with information and tools to make informed choices. The HIA has five principal values that drive its work: • Professionalism: The HIA upholds the highest ethical standards and behaves with integrity, care, and respect in all its interactions and work. • Agile: The HIA works in a flexible, proportionate, and efficient manner with its staff and its stakeholders to deliver the best results for consumers. • Consumer-focused: The HIA’s work is consumer-centric, putting consumers first in everything it does. • Excellence: The HIA is focused on delivering the best results by leveraging its expertise, taking an evidence-based and consistent approach to its work. • Independence: The HIA carries out its statutory functions in an impartial, fair, and transparent manner in the public interest. Governance The HIA is a public body which is independent in the exercise of its statutory functions. For public accountability purposes, the HIA operates under the aegis of the Department of Health (the “Department”). The HIA is governed by a Board comprised of seven members who are appointed by the Minister. Context of the Appointment The HIA’s Strategic Plan for 2025–2028 has recently been approved by the Board and includes the following key priorities: 1. The Informed Consumer The HIA will empower consumers to make informed choices about their health insurance plans, with easily available and user-friendly tools to support them. 2. A Well-Functioning Health Insurance Market The HIA will use its regulatory powers and expertise to maintain a well-functioning market, and it is recognised as the leading voice on private health insurance. 3. Our Capability and Capacity The HIA will ensure it is resilient with appropriate capability and capacity to deliver its statutory functions effectively, sustainably, and to high standards of corporate governance. THE ROLE The principal duties may include responsibilities in relation to the following: Reporting to the Head of Communications and Stakeholder Engagement, the successful candidate will be responsible for managing the HIA’s communications function and will oversee the operational output of HIA Communications, including public relations, media, social media, events, website, and data analytics. The candidate will also be responsible for the day-to-day management of the HIA’s website, social media, press releases, media queries, stakeholder enquiries, internal communications, and tracking and analytics of same. This is a dynamic and strategic role working closely with colleagues in the Communications team and more widely across all levels of the organisation, dealing with suppliers and other stakeholders to ensure that the accuracy and quality of information is of the highest standard and ensuring the best possible customer experience when dealing with the HIA. • Manage, alongside the Head of Communications and Stakeholder Engagement, the implementation of the HIA communications strategy to further the aim of the “informed consumer”. • Assist in the management of the development and execution of an annual communications plan and an annual advertising campaign to drive consumer awareness of what the HIA does and how it can help consumers. • Ensure clear consumer communications which lead to improved understanding of health insurance through the drafting and coordination of press releases and other relevant material for public consumption, for example: responses to press queries, HIA information booklets, communications to third party stakeholders, web articles, and social media posts. • Manage and develop the HIA’s social media presence, including the creation of relevant and timely content to encourage engagement and improved click-through to the HIA Comparison Tool and website. • Manage and maintain the content on the HIA’s website and identify areas for improvement, working with third party suppliers to continuously improve consumers’ user experience. • Manage press coverage and requests for interview or comment to ensure maximum breadth and depth of coverage across media. • Develop and manage relationships with third party service providers including public relations agencies, advertising providers, graphic design and printing suppliers, other regulators, Government Departments, and the insurance industry. • Use analytics tools to provide reports and insights on the HIA’s website, comparison tool, and social media accounts for an internal audience. • Lead in the planning and coordination of the attendance of the HIA at public events. • Coordinate the preparation, proofreading, dissemination, and publication or promotion of quarterly market reports, Annual Report, and other corporate documents. • Organise and coordinate internal communications. • Manage procurement, invoicing, and other administrative tasks within the Communications Team. • Contribute to and support other HIA projects as required by Senior Management. • Provide administrative and governance support and coordination to the HIA Senior Management Team. • Support the Head of Communications and Stakeholder Engagement in any other duties as required by the role, deputising for the Head of Communications when required. EXPERIENCE AND PERSONAL QUALITIES REQUIRED The Person Reporting to the Head of Communications and Stakeholder Engagement, the successful candidate will work as part of the team responsible for delivering a multi-channel communications strategy based on relevant data, experience, and internal and external stakeholder requirements. Excellent interpersonal skills are essential, as well as a proven high degree of initiative, flexibility, creativity, organisation, and problem-solving skills. Essential Requirements • Experience of public relations, media, and working in a busy communications role. • Strong experience of managing social media accounts and content management. • Demonstrable written communication skills and an ability to write for a variety of audiences, including writing for the web and social media and minute taking. • Experience using a content management system, for example Drupal or WordPress. • Experience of using Google Analytics and similar platforms and collating and presenting communications analytics data for a non-technical audience. • Experience of dealing with third party suppliers in the communications area, for example advertising agencies, media agencies, and website management agencies. Desirable Requirements • Understanding of the health insurance industry. • Experience of the public sector environment. • A strong command of the Irish language. Shortlisting A shortlisting exercise will be employed when assessing eligibility of applications. Eligible applications will be shortlisted according to how well the experience and skills as described by applicants match the requirements of the role of Communications and Media Manager – Higher Executive Officer. The criteria for the shortlisting exercise will be based on the information as outlined in this Candidate Booklet. It is important that applicants consider the information contained in this Candidate Booklet in presenting their relevant qualifications, skills, and experience in their application. The candidates whose applications, in the opinion of the shortlisting panel, appear best suited to the position will be shortlisted for interview. Interview Shortlisted applicants will be invited to attend a competency-based interview. The HIA reserves the right to invite candidates to a second-round interview and to undergo further assessment, including the use of psychometric assessment if required. It is anticipated that first round interviews will occur in April 2026. CONDITIONS OF SERVICE Tenure The position is a full-time position. The appointment is on a permanent basis as a public servant, subject to satisfactory completion of the specified probationary period. Probation The successful candidate must serve a probationary period of six months duration during which time the candidate’s performance will be assessed. The probationary period may be extended in exceptional circumstances. Salary and Payment Arrangements The salary scale for the position (rates effective from 1 February 2026) is at the level of Higher Executive Officer (Personal Pension Contribution) as follows: €59,435, €61,173, €62,908, €64,640, €66,380, €68,111, €69,849, €72,353¹, €75,788² Long Service Increments may be payable after 3 years (LSI-1) and 6 years (LSI-2) satisfactory service at the maximum of the scale. Important Note Entry will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different pay and conditions may apply if, immediately prior to appointment, the successful candidate is already a serving civil or public servant. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Payment will be made monthly in arrears by Electronic Fund Transfer into a bank account of the staff member’s choice. Payment cannot be made until a bank account number and bank sort code have been supplied to the HIA. Statutory deductions from salary will be made as appropriate. A staff member appointed to the post of Higher Executive Officer will agree that any overpayment of salary or of travel and subsistence may be deducted from future salary payments due in accordance with the Payment of Wages Act 1991. Any such overpayment will be notified to the staff member in accordance with agreed internal procedures. Location This role is based in the HIA’s office at Beaux Lane House, Mercer Street Lower, Saint Peter's, Dublin 2. The HIA reserves the right, at its discretion, to change the primary location to any other place within Ireland. The HIA offers flexitime and has Blended Working guidelines in place allowing employees to apply for Blended Working, a mix of office-based and remote working. The HIA has put a significant number of supports in place to make the experience when working remotely as seamless as possible. The HIA has a modern information technology infrastructure to help colleagues collaborate virtually, provides colleagues with the equipment they will need, and has implemented new ways of working to keep its people connected. Essential Training The post holder will be required to undertake the following essential compliance training: • HIA induction • Health and Safety • Data Protection (General Data Protection Regulation) • Cyber Security Awareness • Generative Artificial Intelligence Literacy • Accredited Product Adviser certification (CIP-01, CIP-02, and CIP-05) Working Week Hours of attendance at work will be arranged from time to time by the HIA and will amount to 35 hours net per week. Normal working hours will be 9.00 a.m. to 5.00 p.m. with a minimum of 30 minutes for lunch. The HIA operates a flexible working hours scheme. You will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of your duties, subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this appointment. Annual Leave The annual leave allowance for this post will be 29 working days per annum, on a pro rata basis, to be taken at a time or times convenient to the HIA. Sick Leave Payment for absences through illness, during properly certified sick absence, provided there is no evidence of permanent disability for service, may be made in accordance with the provisions of the HIA’s sick leave scheme. These sick leave arrangements are subject to any changes arising in the terms and conditions of sick leave in respect of the public service generally.
Strategic Projects Officer
Strategic Projects Officer Post Title & Subject Area: NCAD Head of Strategic Development, Global and Partnerships Grade: Grade VII Post Duration: 2.5 yearSpecified Purpose Contract linked to TEF Funding, Full-time Reports to: NCAD Head of Strategic Development, Global and Partnerships Salary: NCAD Grade VII - €60,611 - €78,795 per annum Candidates should note that as per Department of Finance guidelines, entry will be at the first point of the salary scale and the rate of remuneration may be adjusted from time to time in line with government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Annual Leave : Annual Leave will be 29 working days per annum. This leave is exclusive of public holidays. Hours of Attendance : Working hours will be 35 hours per week (net of rest breaks). Location : This position is based at NCAD, 100 Thomas Street, Dublin 8 Background The National College of Art and Design (NCAD) is entering an exciting and significant phase of development, with a number of major initiatives commencing from 2026 onwards. These include the launch of NCAD’s new strategy Create, Challenge, Care, a comprehensive programme of capital renewal , the delivery of a number of large-scale research projects , and the implementation of NCAD’s strategic objectives , supported by the planned expenditure of a key strategic fund. All of these programmes are supported by Government funding and are therefore subject to robust public-sector governance, accountability, and compliance requirements . The scale and complexity of these initiatives will require strong governance oversight, risk management and project delivery tools to ensure that NCAD’s strategy and related significant funded projects are meeting their stated objectives and KPI’s and that transparent reporting is in place for CMT, An Bord and the HEA. This role is a specified purpose role funded by the Targeted Enhancement Fund (TEF), this funding is time-bound and the objectives of the funding are to: ● Provide targeted support for initiatives that are critical to the strategic development of NCAD. ● Contribute towards enhancement initiatives that will strengthen the performance of NCAD. ● To consolidate NCAD's position in the higher education landscape. ● Facilitate the development and/or continuation of initiatives that further national policy and priorities. Principal Duties and Responsibilities: Strategic Projects Implementation and Monitoring ● Build of matrix of NCAD strategic projects tracking key outputs and reporting responsibilities ● Oversee the effective implementation of strategic projects and track progress against defined targets. ● Establish a robust performance monitoring framework, including regular progress reviews and reporting cycles. ● Prepare and present comprehensive reports and dashboards for the College Management Team and An Bord, highlighting achievements, challenges, and proposed adjustments. ● Prepare comprehensive reports to the HEA on the Targetted Enhancement Fund, COMPACT and other stakeholder reports as appropriate ● Prepare summary information for presentation to key stakeholders Annual Planning Cycle ● Support strategic planning teams with the annual planning process to set key goals and targets for the year ahead, developing clear plans that are achievable ● Ongoing engagement across the College at an institutional, school, and departmental level to communicate the goals of the strategy and advise on priorities within the annual plan ● Support strategic project teams to evaluate achievements against plans over the course of the year and recommend adjustments as needed. Governance and Risk: ● Develop and maintain the risk register for NCAD Strategy and associated projects ● Report to Head of Corporate Services, CMT and ARC with any changes to the risk register and escalate as appropriate risks to the success of the projects ● Maintain a register of approvals and governance oversight for the implementation of the strategy and changes that are required ● Ensure that all strategic projects follow appropriate procurement guidelines ● Liaise with Projects Finance Officer to ensure that accurate financial reports are available in a timely manner for CMT, An Bord and HEA General support of the College Management Team ● Champion a data-informed culture by promoting the use of data to inform decision-making, identify trends, forecast future needs, and support evidence-based planning. ● Mentor and upskill leaders and teams in strategic planning, data analysis, and programme management best practices. ● Foster a culture of continuous improvement, innovation, and strategic thinking at all levels of the organisation. Any other appropriate duties that may be required from time to time in relation to supporting the administration of the College. Mandatory ● Minimum of 3 years project management experience. ● Demonstrated experience of leading projects at a senior level ● Excellent report writing skills and attention to detail. ● Ability to proactively identify, assess, and mitigate risks, including creating contingency plans. ● High standards of professionalism and relationship management. ● Strong digital skills, including the use of project management software and excel. ● Excellent written and verbal communication skills. Desirable ● Project Management Qualification at level 8 or equivalent ● Public sector governance qualification/experience
Quality Assurance Officer
Quality Assurance Officer City Education Group City Education Group (incorporating City College Dublin and Ashfield College) has an established record of delivering high quality learning experiences to students, enabling the achievement of educational and career goals across a broad spectrum of subjects. The Group comprises two colleges across the educational spectrum, from second level through third level, professional and QQI courses, to CPD and English language teaching. For over a decade, CEG has been at the forefront of innovative and flexible education delivery, underpinned by a strong institutional commitment to quality, academic governance and continuous improvement. We are now seeking a Quality Assurance Officer to support the development, documentation and maintenance of institutional quality assurance systems and academic governance processes. The role is central to ensuring that CEG’s policies, procedures, and programme documentation meet internal standards and external regulatory requirements, particularly those of Quality and Qualifications Ireland (QQI). The successful candidate will also provide secretarial and administrative support to key academic governance bodies including Academic Board and its subcommittees and will contribute to the documentation of academic programmes across the Group. Job Type: Full-time Contract: Permanent Location: Dublin 2 & Remote Reports to: Directors of Quality Salary Range: €45-€50K DOE Principal Duties Policy and Procedure Development • Draft, revise and maintain institutional policies, procedures and guidelines in line with Quality and Qualifications Ireland (QQI) standards and institutional QA frameworks. • Ensure all policy documentation is clear, accurate, accessible, consistent and approved through formal governance structures. • Maintain a central repository of policy documents and ensure appropriate review and publication cycles. Quality Assurance and Compliance • Support the Quality Directors and related departments in documenting QA procedures, audit findings and continuous improvement processes. • Assist in preparing institutional documentation for internal and external quality reviews, audits and accreditations. • Contribute to the ongoing development of standardised templates, style guides and quality checklists to support consistency across programme and QA documentation. • Support programme development activity by ensuring alignment between programme design, learning outcomes, assessment strategies and institutional QA policies. Governance and Committee Support • Provide secretarial and administrative support to Academic Board and its subcommittees as required. • Prepare agendas, collate and circulate documentation, record accurate minutes and monitor follow-up actions and decisions. • Liaise with Chairs, Deans, and Academic staff to coordinate submissions, reports and meeting documentation. • Follow up on action items ensuring effective on time completion by all. Technical Writing, Document Control and Revision Management • Manage the full document lifecycle, including drafting, consultation, review, approval, publication and archival of QA and academic documentation. • Implement and maintain effective version control, metadata tracking and document naming conventions in line with institutional document management policies. • Ensure documentation complies with data governance, accessibility and records management requirements. • Contribute to programme development, including the preparation, evaluation, and ongoing quality assurance of programme and module descriptors, ensuring alignment with institutional standards, regulatory requirements, and best practice. Communication and Collaboration • Work collaboratively with academic and professional service staff to gather accurate information and translate complex regulatory and academic content into clear, user-friendly documentation. • Contribute to ongoing improvement in QA processes, documentation governance and academic reporting practices. Qualifications & Experience. The Ideal Candidate will have: • Bachelor’s degree in English, Communications, Technical Writing, Education or related discipline. • 3-5 years’ experience in technical writing or documentation role, ideally within Higher Education. • Demonstrate familiarity with Irish Higher Education quality frameworks (NFQ, QQI Core Statutory QA Guidelines) • Experience drafting or managing institutional policies, QA Documentation, or procedural manuals. • Strong understanding of document control, revision management and information governance. • Excellent writing, editing and proofreading skills with exceptional attention to detail, accuracy and consistency. • High level of IT proficiency including MS Office, Adobe Acrobat and online collaborative/document management platforms. • Strong interpersonal and communication skills for working across academic and administrative functions. • Proven ability to manage multiple priorities and deadlines in a structured and methodical manner. Person Specification • Highly organised self-starter, capable of working independently and exercising sound judgement. • Strong analytical skills with the ability to interpret complex academic and regulatory information and present it clearly. • Excellent written and verbal communication skills, with the ability to adapt tone and style for diverse audiences. • Able to influence, negotiate, and engage stakeholders effectively to achieve shared goals. • Detail-oriented, with a strong commitment to quality, accuracy, and continuous improvement. Key working relationships • Directors of Quality • Deans of Faculty • Programme Leads and Coordinators • Faculty and professional staff across all disciples • Executive Leadership Team
Chief Executive Officer
ELIGIBILITY REQUIREMENTS FOR CHIEF EXECUTIVE OFFICER CITIZENSHIP Candidates should note that eligibility to compete for posts is confined to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. CERTAIN RESTRICTIONS ON ELIGIBILITY Applicants are required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement or redundancy and the Department of Public Expenditure and Reform should be consulted in order to assess eligibility for appointment on foot of this. Examples of restriction on eligibility on foot of such schemes include: COLLECTIVE AGREEMENT REDUNDANCY PAYMENTS TO PUBLIC SERVANTS The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for reemployment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non eligibility). INCENTIVISED SCHEME FOR EARLY RETIREMENT (ISER) It is a condition of the Incentivised Scheme for Early Retirement as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are not eligible to apply for another position in the same employment or the same sector for example a civil servant who retired under this scheme will be ineligible for re employment in the civil service at a future date, save for in exceptional circumstances in line with terms outlined in paragraph 15 of that Scheme and with sanction from the Department of Public Expenditure and Reform. DEPARTMENT OF HEALTH AND CHILDREN CIRCULAR (7/2010) The Department of Health Circular 7/2010 dated 1st November 2010 introduced a Targeted Voluntary Early Retirement Scheme and Voluntary Redundancy Schemes. It is a condition of the Voluntary Early Retirement scheme that persons availing of the scheme will not be eligible for re employment in the public health sector or in the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re employment applies under the Voluntary Redundancy Scheme, except that the prohibition is for a period of 7 years. On foot of this, people who availed of the Voluntary Early Retirement scheme are not eligible for appointment and people who availed of the Voluntary Redundancy Scheme and who may be successful in a competition will have to prove their eligibility (expiry of period of non eligibility). DEPARTMENT OF HEALTH CIRCULAR (4/2013) The Department of Health Circular 4/2013 dated 1st May 2013 introduced the Employment Control Framework Numbers Reduction Measures 2013 Targeted Voluntary Redundancy Scheme. In accordance with the terms of the Collective Agreement Redundancy Payments to Public Servants dated 28th June 2012 as detailed above, it is a specific condition of that Voluntary Redundancy Scheme that persons will not be eligible for re employment in any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the Public Service Pensions (Single Scheme and Other Provisions) Act 2012) for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement or employment on a contract for service basis (either as a contractor or as an employee of a contractor). PRINCIPAL CONDITIONS OF SERVICE GENERAL The appointment is made under section 14 (7) (1) (4) of the Sea Fisheries Act, 1952 for the consent from the Minister of Agriculture, Food and the Marine and the Department of Public Expenditure and Reform for the appointment of a full time Bord Iascaigh Mhara Chief Executive Officer replacement for the outgoing Chief Executive Officer. SALARY The current salary for the position is as follows: Personal Pension Contribution rate: €161,877. This rate reflects the most recent pay adjustment of 1 August 2025. The Personal Pension Contribution pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main or personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses and Children’s scheme, or the Additional Superannuation Contribution. A Non Personal Pension Contribution rate will apply where the appointee is not required to make a Personal Pension Contribution. IMPORTANT NOTES RELATING TO SALARY Candidates should note that salary will not be subject to negotiation. The rate of total remuneration may be adjusted from time to time in line with Government pay policy as applying to public servants generally. TENURE The appointment will be on the basis of a five year fixed term contract of employment. LOCATION The headquarters of Bord Iascaigh Mhara are currently based at Block 3, West Pier Business Campus, Old Dunleary Road, Dun Laoghaire, Co. Dublin, A96 A621. HOURS OF ATTENDANCE Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross per week or 35 hours net of lunch breaks. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. ANNUAL LEAVE In addition to the usual public holidays, the annual leave for this position is 30 working days. SICK LEAVE Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro rata basis, in accordance with the provisions of the Public Service Sick Leave Scheme. SUPERANNUATION AND RETIREMENT The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the public service, at the time of being offered an appointment. In general, this means being offered appointment based on membership of the Single Public Service Pension Scheme. Full details of the Single Public Service Pension Scheme can be found at http://www.singlepensionscheme.gov.ie/ . The maximum retirement age for most Single Scheme members is age 70. Different terms and conditions related to superannuation and retirement may apply to a candidate where they were a member of a pre existing public service pension scheme (non Single Scheme) after 1st January 2013 and any subsequent breaks in public service employment (either pensionable or not) have been 26 weeks or less. The pension entitlements and maximum retirement age, if applicable, of such appointees will be determined in the context of their public service employment history. IMPORTANT NOTICE Candidates should note that different terms and conditions may apply if, immediately prior to appointment, the appointee is already a serving civil or public servant. The above outlines the principal conditions of service and is not intended to be a comprehensive list of all terms and conditions of employment which will be set out in the employment contract to be agreed with the successful candidate. ADDITIONAL SUPERANNUATION CONTRIBUTION Successful candidates who are members of a public service pension scheme are subject to the Additional Superannuation Contribution in accordance with the Public Service Pay and Pensions Act 2017. The Additional Superannuation Contribution is in addition to any personal pension contributions (otherwise known as main scheme contributions) and Spouses and Children’s Scheme contributions that are payable in accordance with the rules of any pension scheme. LIMITATION ON PENSION ACCRUAL Section 52 (6) of the Public Service Pensions (Single Scheme and Other Provisions) Act, 2012 limits the amount of pensionable service an individual may accrue across all pre existing public service schemes (non Single Scheme terms) to a maximum of forty years or equivalent. Where pensionable service exceeds forty years on 28th July 2012, section 52 (7) provides that they may retain the benefit of that service. This may have implications if the appointee acquired pension rights in a previous public service employment. Department of Public Expenditure and Reform Circular 13/2020, which is available on the website https://www.gov.ie/en/circulars/ , provides guidance on the method of calculating pension entitlements in such cases. PREVIOUS PUBLIC SERVICE PENSION ENTITLEMENTS AND PENSION ABATEMENT DECLARATION Applicants will also be required to declare any entitlements to a public service pension benefit (in payment or preserved) from any other public service employment and or where they have received a payment in lieu in respect of service in any Public Service employment in accordance with section 51 of the Single Pension Scheme Act 2012. ABATEMENT If the appointee has previously been employed in the public service (including the civil service) and is in receipt of a pension from the public service or where a public service pension comes into payment during his or her re employment that pension will be subject to abatement in accordance with the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. ENTITLEMENTS UNDER ISER OR VER SCHEMES The Department of Public Expenditure and Reform should be consulted in advance of formal appointment in all cases where the prospective appointee availed of a previous Incentivised Scheme for Early Retirement, Voluntary Redundancy or Voluntary Early Retirement arrangement in the public service. The implications of their new appointment on their Incentivised Scheme for Early Retirement, Voluntary Redundancy or Voluntary Early Retirement payment or pension entitlements will be determined by the terms and policies governing the relevant scheme. An example includes: Department of Education and Skills Early Retirement Scheme for Teachers Circular 102/2007 The Department of Education and Skills introduced an Early Retirement Scheme for Teachers. It is a condition of the Early Retirement Scheme that, with the exception of the situations set out in paragraphs 10.2 and 10.3 of the relevant circular documentation, and with those exceptions only, if a teacher accepts early retirement under Strands 1, 2 or 3 of this scheme and is subsequently employed in any capacity in any area of the public sector, payment of pension to that person under the scheme will immediately cease. Pension payments will, however, be resumed on the ceasing of such employment or on the person’s 60th birthday, whichever is the later, but on resumption, the pension will be based on the person’s actual reckonable service as a teacher (that is, the added years previously granted will not be taken into account in the calculation of the pension payment).
Host For Our, Bank Bar
Now under the management of FBD Hotels & Resorts , exciting new opportunities have arisen for experienced, customer-focused professionals to join our Food & Beverage team at the 4* Grand Hotel, Malahide. We are currently recruiting for: Full Time Host for our South Bank Bar Are you passionate about delivering an exceptional guest experience? Do you have experience as a Host, greeting, seating and managing bookings? The Host is the first point of contact for guests in the hotel’s bar. This role is responsible for creating a warm and welcoming atmosphere, managing reservations for F&B outlets, seating guests efficiently, and supporting the smooth operation of the front-of-house. The ideal candidate will have experience in a high volume 4* or 5* hotel or quality focused restaurant or bar, and will display the ability to manage table bookings to maximise numbers, with a strong commitment to quality, high standards, service and customer care. Responsibilities will include: Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Great Remuneration package with flexible working pattern available · Meals on duty- and endless tea and coffee available for those caffeine lovers · Complimentary Parking on site- You won't get this in city centre hotels · Complimentary use of Arena Fitness Gym · Staff recognition & awards- We love to celebrate the success of our people · Family and Friends discounted rates- let your family and friends experience our wonderful hospitality · Taxsaver Scheme & Cycle to work Scheme- Great tax benefits to be enjoyed from both schemes · Cash Saving Scheme- Save as you Earn · 'Refer a friend' scheme
