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Family Carers Ireland (FCI) is the national charity supporting over 500,000 family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of services and support for family carers nationally from our local support centres, in the community and online. The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (Carer of the Year Awards, National Carers Week, respite weekends, Training & Education). The Information Officer (IO) will work with the Support Managers (SM) for Sligo, Leitrim and Donegal. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Managers in the administration of carer supports including, but not limited to, scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations, etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. ROLE CRITERIA The following qualifications, skills and experience are required for this role: Minimum Leaving Cert (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years’ experience working in a busy office environment. Experience of working remotely with excellent broadband. The ability to prioritise tasks and work within a dynamic environment. Excellent IT skills, mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom and MS Teams. Flexibility in attitude and approach to the job and a willingness to help others. A reflective approach to their work and a willingness to learn and desire to implement a culture of continuous improvement. A strong work ethic with excellent attention to detail. Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed. Excellent communication skills and the ability to establish rapport with a diverse range of people. Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed. The ability to work autonomously and within a team. Fluency in English (written and verbal). Experience working in a highly confidential environment. Fundraising experience desirable. Full driver’s licence with access to own car. Terms & Conditions: Full-time permanent contract (37 hours) (across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €34,178 and access to a defined contribution pension scheme. The annual leave entitlement is 23 days per year.
Information Officer
Family Carers Ireland (FCI) is the national charity supporting over 500,000 family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of services and support for family carers nationally from our local support centres, in the community and online. The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (Carer of the Year Awards, National Carers Week, respite weekends, Training & Education). The Information Officer (IO) will work with the Support Managers (SM) for Sligo, Leitrim and Donegal. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Managers in the administration of carer supports including, but not limited to, scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations, etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. ROLE CRITERIA The following qualifications, skills and experience are required for this role: Minimum Leaving Cert (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years’ experience working in a busy office environment. Experience of working remotely with excellent broadband. The ability to prioritise tasks and work within a dynamic environment. Excellent IT skills, mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom and MS Teams. Flexibility in attitude and approach to the job and a willingness to help others. A reflective approach to their work and a willingness to learn and desire to implement a culture of continuous improvement. A strong work ethic with excellent attention to detail. Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed. Excellent communication skills and the ability to establish rapport with a diverse range of people. Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed. The ability to work autonomously and within a team. Fluency in English (written and verbal). Experience working in a highly confidential environment. Fundraising experience desirable. Full driver’s licence with access to own car. Terms & Conditions: Full-time permanent contract (37 hours) (across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €34,178 and access to a defined contribution pension scheme. The annual leave entitlement is 23 days per year.
Information Officer
Family Carers Ireland (FCI) is the national charity supporting over 500,000 family carers across the country who dedicate their lives to caring for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses or addiction. We provide a range of services and support for family carers nationally from our local support centres, in the community and online. The remit of the Carer Supports Community team is to deliver one to one support to family carers, alongside the design, development and implementation of group and community-based supports. This team will manage delivery of local and national events (Carer of the Year Awards, National Carers Week, respite weekends, Training & Education). The Information Officer (IO) will work with the Support Managers (SM) for Sligo, Leitrim and Donegal. Their role will involve responding to queries from family carers using the Carers Star Conversation. The Information Officer will work with the Support Managers in the administration of carer supports including, but not limited to, scheduling of carer clinics, workshops, support groups, making internal referrals and signposting to external organisations, etc. The Information Officer also provides support to their Network team as required, which will include supporting fundraising. The Information Officer will be expected to travel to local and national meetings on a regular basis. ROLE CRITERIA The following qualifications, skills and experience are required for this role: Minimum Leaving Cert (or equivalent) and pursued further studies in Office Administration or IT. At least 2 years’ experience working in a busy office environment. Experience of working remotely with excellent broadband. The ability to prioritise tasks and work within a dynamic environment. Excellent IT skills, mainly Microsoft 365, SharePoint, MS Word, Excel, Outlook, and experience setting up video calls through platforms like Zoom and MS Teams. Flexibility in attitude and approach to the job and a willingness to help others. A reflective approach to their work and a willingness to learn and desire to implement a culture of continuous improvement. A strong work ethic with excellent attention to detail. Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed. Excellent communication skills and the ability to establish rapport with a diverse range of people. Effective time management and organisational skills with the ability to manage multiple activities and keep stakeholders informed. The ability to work autonomously and within a team. Fluency in English (written and verbal). Experience working in a highly confidential environment. Fundraising experience desirable. Full driver’s licence with access to own car. Terms & Conditions: Full-time permanent contract (37 hours) (across Monday - Friday). Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €34,178 and access to a defined contribution pension scheme. The annual leave entitlement is 23 days per year.
Vetted Researcher Data Access Manager, Higher Executive Officer
About This Role Role Purpose This role supports the operational delivery of the Article 40 Vetted Researchers function under the Digital Services Act. The postholder assesses data access applications against Article 40(8) criteria and relevant regulatory requirements, including data protection considerations, ensuring timely and transparent case progression in line with statutory deadlines. The role supports robust decision-making through preparation of case files, collaboration with Legal Services to embed legislative requirements into operational procedures, and performance reporting on case management, including KPIs. It also drives continuous improvement by resolving processing issues, enhancing workflows and systems, supporting stakeholder engagement, and contributing analysis, reporting, and guidance to strengthen the effective operation of the function. About the Team The Research and Strategy team conducts and commissions research to enhance our understanding of the media landscape; to support evidence-based policy development, programme design and decision making; and to inform ourselves and stakeholders on how best to serve the public interest. The team also leads the development and implementation of An Coimisiún’s organisation strategy, and the process of monitoring and reporting on its delivery. Key Responsibilities Candidates who engage in canvassing will be disqualified and excluded from the processLate applications or applications not received through the correct channel, as indicated above, will not be considered. For queries related to the application or selection process related to this role, please contact cnam@cpl.ie Please review our Privacy Statement - Coimisiún na Meán before making an application. Closing Date: 3pm, Wednesday 1st April 2026
Service Manager
POSITION SUMMARY: The Service Manager will be primarily responsible for the operational management of the Jigsaw service. The Jigsaw Service Manager will work as part of a collaborative leadership team (Service Manager and Clinical Manager) to ensure the safe and effective delivery of the Jigsaw service and compliance with service related policies and procedures. The Service Manager has lead responsibility for oversight and management of delivery of youth mental health promotion programmes, youth and community participatory structures and community engagement activities. The Service Manager also holds responsibility at local level for budget management and oversight of premises and health and safety. This is a front facing role with daily interactions with Young People and members of the public. Access to home working is occasional and is offered based on responsibilities of the role and the needs of the Service and Young People. CORE JOB REQUIREMENTS The Service Manager, as part of the collaborative leadership team, provides operational management across the Jigsaw Service, including: Leadership • Managing the planning processes ensuring the Jigsaw team have a clear vision for 1) clinical service delivery 2) youth mental health promotion and 3) youth participation • Ensuring the Jigsaw service plan is aligned to regional and national Jigsaw priorities • Ensuring that local strategy is translated into operational work plans • Working collaboratively as part of the Jigsaw Leadership team and contributing to leadership meetings with regional colleagues • Promoting a collaborative and compassionate culture in Jigsaw Operational Management • Providing line management to members of the service team • Supporting the performance and professional development of the Jigsaw team, including performance management and reviews of direct line staff members • Overseeing the efficient operation of the service, including the system of scheduling appointments for young people • Engaging in ongoing evaluation and improvement in service performance including achievement of Key Performance Indicators and targets in line with national standards • Implementing financial policies and procedures and managing the local Jigsaw budget • Leading the development of annual service plans for the service • Analysing and reporting on data from Jigsaw Data System to inform service delivery • Implementing the Jigsaw risk management policy • Holding local responsibility for, and working with the Jigsaw facilities department, ensuring that the service premises/facilities are in line with health and safety requirements and provide a welcoming, youth focused mental health service setting Relationship Building and Communications • Developing and maintaining positive, productive and trusting relationship within leadership colleagues • Facilitating positive working relations among the team members in Jigsaw • Facilitating positive lines of communication with Jigsaw service colleagues as well as national central and support teams, ensuring service staff are aware of significant strategic and procedural developments • Taking a lead role in developing and sustaining co-operative and collaborative relationships with a range of key stakeholders from the statutory, voluntary and community sector Manage Youth Mental Health Service in the Community • Ensuring Jigsaw is delivered in compliance with service delivery policies and procedures • Ensuring and overseeing efficient processing of referrals and scheduling of appointments for young people • Monitoring inward and outwards referral pathways and working with the Clinical Manager to develop strategies to promote service integration • Representing and promoting Jigsaw in community fora • Developing local fundraising strategies and ensuring Jigsaw is compliant with the Jigsaw fundraising policy • Acting as Complaints Officer within the local service • Regularly reviewing and drawing learning from feedback from young people and parents/carers who have engaged with the service Managing Participatory Structures • Overseeing the planning, implementation and evaluation of the Youth Advocate Programme • Managing the planning and delivery of local community engagement structures • Planning (including risk assess), managing and evaluating local community events General • Being flexible and willing to work evenings and occasional weekends, as required • Undertaking any other duties as determined by Jigsaw KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential • A minimum of 3 years management experience in health, youth work, social care, education or other not for profit sector service • A third level qualification (Bachelor’s Degree and/or equivalent) in a business, health (including mental health), community development, education, or social science related area • Years of management experience may be considered in place of formal qualifications • Three years’ experience managing a team in a human service delivery context • Experience developing operational plans, staff work plans, monitoring and reviewing performance cycles • Experience of planning, supporting implementation and evaluation of participatory structures • Experience of financial management, including budget development and analysis and implementing financial procedures • Experience of change management • A proficient level of computer literacy and competence in MS Office, Office 365, Microsoft Teams, Zoom and SharePoint • Strong interpersonal and communications skills with demonstrable experience building and maintaining relationships at various levels within a complex environment • Ability to be agile and flexible with their management style and approach to their work • Strong self-awareness, negotiation and conflict management skills • Strong Emotional Intelligence • Full, clean driving licence Desirable • Experience leading the development and implementation of service plan • Strong data management and analysis skills • Experience implementing a service wide risk management policy • Experience managing facilities in a service delivery context • Experience working as part of a management team, steering group or cross-disciplinary team • Knowledge of theory and policy underpinning youth and community participation • Experience managing wide ranging community events • Awareness of the policy context of Jigsaw • Experience managing community partnership projects • Experience generating unrestricted income, understanding of controls & best practice in fundraising BENEFITS Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €53,722 - €78,220. Jigsaw operates the following benefits for its employees: • Defined contribution pension scheme • Annual leave 25 days, exclusive of public holidays and 1.5 company days • Comprehensive annual CPD schedule • Discounted Group Health Insurance Scheme • Travel pass Scheme / Bike to Work Scheme • Financial support for further education • Flexible Working Please note • The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office • As Jigsaw is a regional organisation, this role require access to a car and the post will require travel for work • This role will, in line with service opening times, involve at least one late evening per week and may from time to time require weekend work • All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment, as required • Jigsaw is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, gender expression or sexual orientation, gender identity, ethnic or national origin, marital or civil partnership status or culture. Jigsaw is committed, where possible, to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To discuss the requirements of the role, the location of the role or any reasonable accommodation you might require, please contact a member of the HR team via recruitment@jigsaw.ie • All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates
Director Of Corporate Services
The Gallery wishes to recruit a Director of Corporate Services on a permanent basis. Reporting to the Director of the Gallery, the Director of Corporate Services will ensure the effective operation of all functions that underpin and facilitate the strategic activities of the Gallery. Prerequisites of this role are a comprehensive working knowledge of Finance, Corporate Governance, Human Resources, Operations, EDI, IT, Procurement, Legal & Risk and general management. Key Responsibilities The Director of Corporate Services will: Only fully completed applications submitted before the closing date will be accepted. All enquiries relating to the role can be sent through the messaging function within the Rezoomo application system, or alternatively to the HR Team at hrhelpdesk@ngi.ie . Selection Process The selection process will include but is not limited to initial candidate screening, and two interview stages, including delivery of presentation at first interview stage. Panel Candidates should note that at the end of the candidate assessment process a panel of successful candidates may be formed based on order of merit, from which future positions may be filled. Closing date for receipt of applications: Sunday, 5 April 2026 At the National Gallery of Ireland, we value equality, diversity, and inclusion, and we recognise the benefits they bring to our staff and visitors. We welcome applications from candidates with diverse backgrounds and experiences, and we are committed to building a workforce that reflects the communities we serve. If you require reasonable accommodation at any stage of the recruitment process, please let us know and we will be happy to support you. The National Gallery of Ireland is an equal opportunities employer
Day Service Community Facilitators
Why not join us and support our commitment to working with people with intellectual disabilities to live their best lives and achieve their hopes and dreams! Support Persons with a disability to access a wide range of community based services and opportunities to meet their individual needs We are currently seeking applications from highly motivated people, to join our team for the following positions: DAY SERVICE COMMUNITY FACILITATORS Ref: 94892 Permanent Full-Time / Permanent Part-Time / Part time evenings only (fixed term contract) and Relief posts Cork City, suburbs and West Cork areas (Bandon / Upton, Innishannon) Day Service Summary: Corlann South provide a wide range of day services which are tailored to meet the unique needs of each individual we support. The range of services include community access programmes to intensive support services for people with intellectual disability and autism. In line with New Directions policy, the aim of the service is to provide every individual with opportunities to make meaningful choices and engage in new experiences, supporting personal growth and community inclusion. Each day service is made up of a dedicated staff team and these staff teams are supported through a line management structure, supervision, in house training relevant to the support needs of the person supported and ongoing support from multidisciplinary teams. The candidate will be assigned to a day service location based on their experience, qualification and the service need. THE ROLE As a community facilitator in a day service, you will support adults with intellectual disabilities and autism, through a person centred approach, in achieving their full potential by facilitating them to engage in meaningful day activities based on their will and preference. The service will be in a day service environment, you will work as a member of a team under the supervision of senior staff in line with the principles of New Directions, promoting independence, choice, inclusion and meaningful community participation. You will work as part of the team and provide support on a planned basis. Networking and developing strong links within the community is an integral part of this role. You will be required to support an after work programme on a rostered/rotational basis, some evenings and Saturdays in line with HSE Policy New Directions. The Candidates Each candidate for the appointment must: Salary Scale: €35,932 - €51,887 per annum (HSE Consolidated Scales 1/2/26 Supervisor/Instructor Specialist Agencies Salary scale). Part-Time posts will be paid pro-rata to a full-time post Informal enquiries please contact: Stephen Dalton, Sector Manager, Tel: +353 21 4556243; e-mail: Stephen.dalton@corlann.ie Or Frank McNerney, Sector Manager, Tel: +353 87 3840029; e-mail: Frank.McNerney@corlann.ie Or Claire McNally, Sector Manager, Tel: +353 87 9654489, e-mail: Claire.Mcnally1@corlann.ie A panel may be formed from this competition from which future vacancies throughout our Cork Services may be filled The closing date for receipt of all applications is: Sunday 5th April 2026 Applications should be made online using the ‘Apply’ Link Below Corlann South is an equal opportunities employer INDS
Policy and Research Officer
Overview of the Agri-Food Regulator An Rialálaí Agraibhia (Agri-Food Regulator) is an independent statutory Office established in December 2023 under the Agricultural and Food Supply Chain Act 2023. The Agri-Food Regulator is concerned with promoting fairness and transparency in the agri-food supply chain. Its statutory remit and focus is on business-to-business relationships within the supply chain. The 2023 Act assigns two main areas of work to the Regulator: (a) the enforcement of unfair trading law in business-to-business relationships in the agri-food supply chain. Under the 2023 Act, the Agri-Food Regulator has been designated as the Enforcement Authority for the purposes of Directive (EU) 2019/633 of 17 April 2019 on unfair trading practices in business-to-business relationships in the agricultural and food supply chain. To coincide with the establishment of the new Office, the Unfair Trading Regulations (SI 625 of 2023) were introduced and, from that date, the provisions of SI 198 of 2021 introduced as part of the initial transposition of the Directive into Irish law were revoked. The Unfair Trading Regulations provide legal protection against 16 specific unfair practices for any supplier of agri-food products subject to their annual turnover being lower than the buyer's turnover once the buyer’s annual turnover is greater than €2m. (b) the collection, analysis and publishing of reports on price and market data relating to the agricultural and food supply chain in the State and to publish regular analysis and reports on contingency issues regarding the agricultural and food supply chain. Following a request from the Board of the Agri-Food Regulator, new regulations granting the Agri-Food Regulator the power to compel the provision of price and market information from businesses were signed by Martin Heydon TD, Minister for Agriculture, Food and the Marine on 16th December 2025. The new Regulations (SI 629/2025) have been published. Under these Regulations, the Regulator will have the ability to compel information impacting upon price and margins from a business within the agri-food supply chain in cases where that business has not complied with a request for information voluntarily. Background to the Legal and Research Unit As the Agri-Food Regulator continues to develop and expand its statutory functions, there is a growing need to strengthen research capacity to support effective regulation, enforcement and policy development. The Regulator is therefore establishing a new Legal and Research Unit, combining legal advisory and research functions during the organisation’s current phase of growth, with the expectation that these functions may evolve into standalone units over time. Among the responsibilities of this new Unit are to: • oversee the development, implementation and oversight of buyer guidelines. • assist in the preparation of various reports as the Agricultural and Food Supply Chain Act 2023 requires. • assist in the ongoing development and execution of annual supplier surveys, including the design of survey methodology, analysis of results and the identification of areas for improvement. • undertake or commission research and analysis. • report and make recommendations in relation to policy matters or proposals for legislative change. Roles As part of the development of this new Unit, the Regulator is looking to recruit two Policy and Research Officers who will be tasked with progressing the development, implementation, and oversight of the responsibilities outlined above. The roles will play a key part in translating data, insights, and regulatory objectives into clear, practical guidance for businesses and stakeholders. The positions will combine policy development, research, operational management and stakeholder engagement, while supporting a culture of continuous learning, ethical practice and innovation across the organisation. As the roles evolve, the Policy and Research Officers will help shape emerging processes, contribute to quality assurance and represent the Regulator at external events and forums. The successful candidates will report to the Head of Legal and Research and may have at least one staff member reporting to them, depending on how the work of the organisation evolves. The posts are located at the Government Campus, Backweston, Celbridge, Co. Kildare. The successful candidates must have access to their own transport and should have a full, clean driving licence given that some domestic travel is envisaged with possible overnight stays. It is intended to create a panel from this competition from which appointments may be made to further vacancies within the Legal and Research Unit as well as to similar roles across the organisation. Any panel established under this competition will remain in place for 18 months. Inclusion on a panel does not confer a right to appointment. Candidates not appointed before the panel expires or is exhausted will have no entitlement to appointment thereafter. Role and Responsibilities Responsibilities of these roles include but are not limited to: • Coordinating the development and implementation of buyer guidelines based on stakeholder engagement and consultation in addition to analysis of available data and insights. • Managing the conducting and continual enhancement of both annual and once-off surveys and other research activities as they arise. • Developing the research function of the organisation and identifying opportunities to contribute to the various functions of the Regulator. • Contributing to the organisation through effective and efficient operational management of assigned functions within the Unit. • Contributing to the communication efforts of the Unit and broader organisation with a broad range of stakeholders, particularly with respect to the regulatory framework and general approach to buyer guidelines and possible codes of practice submitted by businesses. • Actively participating in the building of a culture of continuous learning and innovation across the organisation. • Representing the Regulator at stakeholder events – travel nationally is envisaged with the potential for overnight travel. • As a new role at the Regulator, undertake additional duties (relevant to the role and/or skill sets required) that emerge as the role establishes within the organisation. Note: The above is a general guide to the key duties and responsibilities of the role and is not an exhaustive description. The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. Essential Criteria Please note: In order to satisfy the shortlisting panel that you meet these criteria, you must explicitly reference how you meet the same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages. Each candidate must meet the following requirements at the time of the competition closing: • Have an Honours bachelor’s degree (NFQ Level 8) or equivalent. • Have experience clearly communicating complex information either in writing or verbally. • Demonstrate the capacity to manage multiple projects and competing priorities and work independently while contributing effectively within a developing team. • Possess strong IT and digital capability including proficiency in Microsoft Office and experience using data or document management tools. • Have a minimum of 12 months’ work experience. • Full clean driver’s license with access to own car. Desirable Criteria Please note that should further shortlisting be required after consideration of essential criteria above, a selection of the following may be assessed. The ideal candidate should: • Have an Honours bachelor’s degree (NFQ Level 8) or higher in a discipline directly relevant to the role of the Agri-Food Regulator such as Food and Agribusiness Management, Food Business and Innovation, Food Supply Chain Operations, Sustainable Food Systems. • Have a minimum of 6 months’ relevant work experience in one or more of the following areas: ➢ Policy development, regulatory analysis or legislative implementation. ➢ Economic, market or sectoral research and analysis. ➢ Designing, managing or analysing surveys and research projects. ➢ Regulatory compliance, enforcement or governance frameworks. ➢ Stakeholder consultation and engagement. • Have experience in the preparation of reports, briefings or policy recommendations. • Demonstrate a strong understanding of regulatory or enforcement environments, public sector governance and accountability frameworks, and market dynamics and/or supply chain structures, ideally within the agri-food sector. • Have experience of communications outreach in a work environment. • Have experience with data visualisation tools (e.g., Power BI, Tableau). Remuneration Salary Grade: Administrative Officer Salary Scale: €40,768 €43,464 €44,236 €47,613 €51,950 €55,395 €58,977 €62,606 €66,233 €69,849 €72,353 (LSI1), €75,789 (LSI 2) Personal Pension Contribution (PPC) rate. This salary is payable to an individual who is required to make a personal pension contribution (PPC) to their main pension (in general those persons whose initial appointment to the Public Service is on or after 6th April 1995). €39,242 €41,991 €42,369 €45,579 €49,687 €52,858 €56,173 €59,587 €63,031 €66,469 €68,840 (LSI 1), €72,108 (LSI 2) Non-Personal Pension Contribution (non-PPC) rate. This salary is payable to an individual who is not required to make a personal pension contribution (PPC) to their main pension scheme. Annual Leave: 25 days per annum. This leave is on the basis of a five day week and is exclusive of the usual public holidays. Note: • entry will be at point 1 of the scale and will not be subject to negotiation. • different pay and conditions may apply if, immediately prior to appointment, the appointee is already a serving Civil Servant or Public Servant. • the rate of remuneration may be adjusted from time to time in line with Government pay policy. Contract: Permanent
Administrative Officer
Vacancy The GRAI is seeking to appoint an Administrative Officer (AO - Standard Scale) and have three vacancies in Enforcement and Compliance Directorates at present. Successful applicants will be placed on a panel for a period of up to 18 months to fill future vacancies for Administrative Officer roles (Administrative Officer - Standard Scale) within GRAI. Appointed Administrative Officers may be assigned to any directorate within the GRAI, in line with the evolving business needs and operational priorities. This is a panel competition and GRAI reserves the right to hold separate competitions for specialist or technical Administrative Officer roles as needed. The Role – Overview The Administrative Officer (AO - Standard Scale) will be supporting the efficient and effective delivery of GRAI’s regulatory functions by providing administrative, operational, and organisational support, initially within the Enforcement and Compliance Directorate. The role involves managing and processing information, coordinating tasks, supporting casework, and assisting with documentation and reporting. Key Responsibilities • Review extensive documentation received from the Gambling operators, whilst drawing from evidence, experience and relevant policies, procedures and legislation in order to formulate balanced judgements and recommendations. • Analyse and evaluate complex written, numerical and verbal compliance and enforcement information in an accurate and timely manner. • Assist in the coordination of compliance monitoring activities, including scheduling audits and preparing documentation for inspections. • Monitor, research and draft policy papers on implications of development in the Gambling Sector for regulation of the Irish market, AML and other matters. • Provide day-to-day administrative support, including document preparation, filing, correspondence, and record management. • Prepare clear and accurate letters, briefings, reports, and other documents as required. • Act as the initial point of contact for stakeholders, handling inquiries related to enforcement and compliance in a clear, professional, and engaging manner, across verbal, digital and written communications. • Coordinate meetings, schedules, and communications associated with compliance and enforcement activities. • Maintain data and management information systems in a timely and accurate manner. • Ensure compliance with internal procedures, data protection obligations, FOI processes, and confidentiality requirements. • Work collaboratively with other departments within GRAI to ensure a thorough and holistic approach to licensing assessments. • Manage, plan, and prioritise workload to ensure targets and deadlines are met. • Any other duties as may be assigned from time to time. Essential Criteria To be eligible to apply for this role you must have/demonstrate in your application form that you meet the following essential criteria: • A minimum of a Bachelor’s degree (Level 7 on the NFQ). • Two years of experience in an administrative or support role, within a relevant professional environment e.g. regulatory, legal, compliance, governance. • Proficiency in Microsoft Office, with practical experience in Word, Excel, Outlook, PowerPoint. Desirable Criteria Candidates who meet the essential criteria and can demonstrate the following may have an advantage: • Proven track record of maintaining high levels of accuracy in data entry and document management tasks. • Demonstrable written and verbal communication skills, including experience drafting routine correspondence in a professional setting. • Evidence of managing multiple administrative tasks concurrently, with examples of meeting deadlines, prioritising workloads, or coordinating competing responsibilities in a high-volume or time-sensitive environment. • Previous experience working in a regulatory environment particularly in roles involving enforcement or compliance. Eligibility to Compete Citizenship Requirements Eligible candidates must be: a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b) A citizen of the United Kingdom (UK); or c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d) A non-EEA citizen who has a stamp 41 or a stamp 5 permission. To qualify candidates must meet one of the citizenship criteria above by the date of any job offer. Principal Conditions of Service General This appointment is to the position of the Administrative Officer (AO, Standard Scale) of Applications in the Gambling Regulatory Authority of Ireland and is made under section 26 of the Gambling Regulations Act 2024. Employees of the Authority are Public Servants and are subject to all of the terms and conditions which apply to public servants generally. Salary The successful applicant will be paid at the AO (Standard Scale) salary, rates effective from 1st February 2026. Administrative Officer Personal Pension Contribution (PPC): €40,768 €43,464 €44,236 €47,613 €51,950 €55,395 €58,977 €62,606 €66,233 €69,849 €72,353¹ €75,789² The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. A different rate (“non-PPC”) will apply where the appointee is not required to make a Personal Pension Contribution. Tenure and Probation This competition is for appointment to a permanent Public Service post in the Gambling Regulatory Authority of Ireland, subject to successful completion of a probationary period. The probationary contract will be for a period of one year from the date specified on the contract. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you: (i) Have performed in a satisfactory manner (ii) Have been satisfactory in general conduct (iii) Are suitable from the point of view of health with particular regard to sick leave Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained. Duties Appointees will be required to perform the duties outlined above, and any other duties which may be assigned to them from time to time as appropriate. Outside Employment The successful candidate may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict in any way with the position of Administrative Officer (AO). Headquarters / Working Environment The GRAI is currently based in the Dublin City Centre but this may be changed by Government decision. Hybrid working arrangements will also be available in the GRAI. When absent from home and headquarters on official duty the Administrative Officer (AO) will be paid appropriate travelling expenses and subsistence allowances, subject to normal Department of Public Expenditure, NDP Delivery and Reform regulations. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross or 35 hours net per week. The Administrative Officer (AO) may be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave The annual leave for this position is 25 days, rising to 29 days after 5 years’ service and to 30 days after 10 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the public service, is based on a five-day week and is exclusive of the usual public holidays. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars for the civil and public service. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the Authority. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits
Reception & Customer Service Assistant
Enjoy a career, packaged with care, whilst helping protect food, people and the planet We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together. We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together. Part of global packaging leader Huhtamaki, Cup Print is one of the world’s leading producers of printed paper cups. Our specialty is short to mid-sized runs and unrivalled fast delivery. We now have an immediate opportunity as a member of our small dynamic Customer support team. Essential Duties include: This role is scheduled to work within our standard office hours of 9am to 5pm Monday to Thursday and 9am to 4pm on Friday.
