Jobs in Dublin
Sort by: relevance | dateMember Services Advisor
Place of Work: CHI's Dublin West Office, Generali Building, Blanchardstown, Dublin 15, D15 YT2H Salary: Approx. DOE €30,000 - €32,000 P/A ABOUT US Co-operative Housing Ireland (CHI) is the national organisation representing, promoting and developing co-operative housing in Ireland. CHI is an Approved Housing Body (AHB) and a member of the Housing Alliance. CHI work with various stakeholders in the housing sector, including Local Authorities, Government, aspiring homeowners, tenants and developers and is subject to regulation by the Approved Housing Bodies Regulatory Authority and the Charities Regulator. Since our foundation in 1973 we have provided over 5,700 homes through homeownership, shared ownership and social rented co-operatives. With our membership of democratically controlled local co-operatives, we continue to manage over 4,000 homes across Ireland as well as providing a network of childcare services in our communities. ROLE OVERVIEW CHI is seeking a full-time, permanent Member Services Advisor to join our Contact Centre within our Asset Management & Property Services division (AMPS). The role is based on site in our Blanchardstown Office, located at the Generali Building, Blanchardstown, Dublin 15, D15 YT2H. The role will work 35 hours work per week hybrid, Monday to Friday. Putting it simply, you will take inbound calls from our members who may have a repair request or a housing query. You will get to know our members through helpful and friendly conversations to assist their needs & overcome any issues they may have. WHAT YOU WILL DO
Sustainability Administrator
Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 36 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women! We are also listed as one of the 75 Best Large Workplaces in Europe and are recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. Our ideal candidate: Experience in a previous administration role. Relevant or transferrable work experience in Sustainability/ESG administration, preferably within a retail or related industry. Has experience working collaboratively with suppliers or external partners for data collection and verification. Have good analytical, problem-solving and critical thinking abilities. Is adaptable, continuously learning and can navigate changes and new challenges effectively. Has a prior knowledge of sustainability and a drive to improve the business’s sustainability performance. Key Responsibilities: This role is essential in supporting the Sustainability & Category teams with the day-to-day data collection and reporting on Environmental, Social and Governance policies which contribute to our business delivering on its commitments to sustainability targets. Build and maintain relationships with key stakeholders, including suppliers, Category teams and the Sustainability team to ensure effective collaboration on ESG initiatives. Ensure product compliance with key sustainability regulations, including EUDR, CBAM, PPWR and the ESPR. Act as the point of contact in collaboration with Supplier ESG teams to gather relevant data required for ESG reporting and regulatory compliance. Translate complex data and regulations onto clear insights for internal stakeholders and ensure commercial teams are aware of and up to date on the key sustainability issues impacting their products and suppliers. Skills, Knowledge, and Experience The ideal candidate should possess excellent communication and organisational skills and a passion to work and influence within a team environment. Strong attention to detail with the ability to produce accurate, high-quality work, capable of meeting deadlines and engage with various stakeholders. Ability to collate and analyse data utilising MS Excel, Power BI or other solutions. Familiarity with EU standards and regulations would be advantageous. Proficient communication in English, written and spoken Our benefits include: Hybrid working (3 days on-site in Tallaght and 2 days remote working each week) Annual Bonus Scheme Colleague Discount Company Pension Wellness Initiatives Paid Parental leave Sick pay Discounted Healthcare Flexi-Wage - Choose your own pay cycle! CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Payroll Executive
The Payroll Executive is responsible for the efficient and accurate processing of multiple weekly payrolls using world class technologies to exploit opportunities for efficiencies. The responsibilities of this role include the following:
CRM Marketing Executive
RTÉ is Ireland's national public-service media organisation. We are embarking upon an ambitious and exciting 5-year transformation strategy to update the way we run the organisation. Our mission is to serve as an independent source of stories, news, information and entertainment for Ireland, reflecting the diversity of its people and providing experiences that enrich the lives of all. This sense of purpose motivates us to deliver to the highest standards in an environment that is collaborative, supportive and engaging. Attracting and retaining the best talent is key in delivering to our audiences. We want our people to thrive in an environment that values their output. Meet the team As RTÉ’s marketing team we are responsible for promoting RTÉ’s content, channels, product and service brands across all marketing platforms (on and off RTE) reaching audiences through the delivery of an overarching consumer-facing marketing strategy. RTÉ is looking for an experienced CRM Marketing Executive to join its busy consumer-facing Marketing team on a 3-year fixed term contract basis. This is an exciting opportunity for a creative and data-driven CRM marketer to support the growth of RTÉ’s digital services. Reporting to the Marketing Manager, the successful candidate will be responsible for planning and executing campaigns across multiple marketing and CRM channels, – including but not limited to email marketing, push notifications and in-app messages, as business needs grow. You’ll build audience segments and create engaging communications, working closely with colleagues across marketing, content, editorial, product, technology and external suppliers. About the role Support the delivery of the annual marketing plan across a full range of marketing activities. Build and manage CRM campaigns using the Marketing Automation tool. Plan, deliver and optimise CRM strategies to drive reach, traffic, retention and brand loyalty. Create and maintain audience segments and customer journeys to deliver personalised communications. Write briefs and channel-appropriate copy for marketing emails, push notifications and other channels. Curate RTÉ content and develop ideas for CRM communications to increase engagement and traffic. Brief and work with graphic designers to develop creative assets for CRM. Monitor and analyse campaign performance, producing regular reports and insights for stakeholders. Work closely with cross-functional teams (marketing, editorial, content, product, technology, design and external suppliers) to execute campaigns effectively. Support the ongoing maintenance and data structure within the CRM Automation tool, working with our development team and supplier to facilitate. Support team projects, administration and financial management tasks. About you A third level qualification in marketing or similar, combined with 2+ years’ experience in a consumer facing digital environment - agency or client side. Proven experience executing CRM campaigns using XtremePush or a similar platform is essential, including the ability to build, execute and analyse campaigns. Excellent copywriting skills are essential, with the ability to write engaging, audience-focused copy for marketing emails and push notifications. A strong creative eye and experience building visually engaging CRM campaigns, with an understanding of how copy, imagery, layout and user experience work together to drive engagement. Experience briefing and working with graphic designers to deliver CRM assets. Knowledge of the back end of CRM systems such as XtremePush and the ability to work with development teams on set up and maintenance. Analytical skills with experience in reporting and campaign measurement. Strong interpersonal skills with a proven ability to work with cross-functional teams. Strong attention to detail and organisational skills to deliver in a fast-paced, high-volume environment. Proficient in Excel. How to apply If you are interested in this opportunity, please submit the below as one combined document: your CV an introduction paragraph of no more than 300 words outlining where/how you match the requirements of this role This appointment will be made at the Administrative Grade 2 and is being offered on a 3-year fixed term contract basis. The salary scale for this grade is from €37,019 to €51,662 gross per annum.
Senior Modern Workplace (EUC) Consultant
About This Role: eir business is Ireland’s trusted provider of secure, managed connectivity, cloud, cybersecurity, workplace, mobile and technology talent solutions. eir business is seeking a Senior End User Computing (EUC) Consultant to join our growing team. Role overview This role requires an experienced End User Computing consultant with strong working experience across virtual desktop, application delivery and modern workplace technologies. The successful candidate will provide solution design, implementation, technical leadership, service delivery, customer engagement and senior-level operational support across Citrix and Microsoft platforms. The successful candidate will work with Professional Services, Cloud Operations, Solution Architecture, Sales, Project Management and Service Delivery teams to design and deliver secure, scalable and supportable digital workspace solutions for eir business customers. The role includes the design, implementation, migration, upgrade and support of Citrix Virtual Apps and Desktops, Azure Virtual Desktop, Desktop as a Service and related identity, profile, endpoint and application delivery services. It also includes supporting the evolution of eir business EUC and Modern Workplace offerings. Expectations From The Role: Responsibilities • Collaborate with solution architects, pre-sales, project and service delivery teams to understand customer requirements and design effective EUC solutions. • Design, implement, upgrade and support Citrix Virtual Apps and Desktops and Citrix DaaS environments. • Design, implement, migrate and support Azure Virtual Desktop environments, including host pools, workspaces, application groups and session hosts. • Design and support Desktop as a Service offerings across Citrix and Microsoft technologies. • Assess existing customer desktop and application estates and define practical modernisation, migration and transition approaches. • Configure and support FSLogix profiles, image management, application delivery and user environment technologies. • Design and support Citrix ADC / NetScaler solutions, including Gateway, load balancing, content switching, certificate management and secure application access. • Integrate virtual desktop solutions with Microsoft Entra ID, Active Directory, Group Policy, Microsoft Intune, Conditional Access and multifactor authentication. • Consider Azure networking, storage, compute, security, resilience, monitoring and cost optimisation requirements in AVD solution designs. • Perform customer workshops, technical discovery sessions, health checks and pre-sales assessments. • Produce high-quality technical documentation, including high-level and low-level designs, migration and upgrade plans, statements of work, test plans and operational handover material. • Lead EUC platform migrations, lifecycle upgrades, service transitions and customer implementation activities. • Troubleshoot complex virtual desktop, application delivery, login, profile, identity, connectivity, capacity and performance issues. • Support critical incident response, root cause analysis and service improvement activities for EUC services. • Act as a senior escalation point for Citrix, Azure Virtual Desktop and related Modern Workplace technologies. • Provide knowledge transfer and mentoring to Cloud Operations, Service Desk and junior consultancy team members. • Maintain awareness of current Citrix, Microsoft Azure, Modern Workplace and EUC best practices through continuous learning. Requirements For A Successful Application: The candidate • Excellent interpersonal, customer service, workshop and presentation skills. • Ability to translate business and user requirements into secure, scalable and supportable technical solutions. • Strong ownership and delivery focus, with the ability to follow major technical issues through to resolution. • Proven ability to work effectively under pressure in customer, project and incident situations. • Excellent written and verbal communication skills. • Ability to work collaboratively across architecture, sales, projects, operations and service delivery. • Ability to mentor less experienced team members and promote consistent engineering standards. • High level of professionalism, attention to detail and commitment to positive customer outcomes. Required skills and experience • Minimum 7+ years’ experience in a hands-on End User Computing, desktop virtualisation, infrastructure engineering or technical consultancy role. • Demonstrable experience designing, implementing, upgrading and supporting enterprise virtual desktop or application delivery environments. • Strong hands-on capability in Citrix Virtual Apps and Desktops and/or Citrix DaaS. • Practical design, deployment, migration or support experience with Azure Virtual Desktop. • Strong troubleshooting ability, using a logical and systematic approach to diagnose root cause and deliver resolution. • Experience delivering customer-facing professional services engagements, ideally within a managed service provider environment. • Experience working across both project delivery and operational support teams. • Experience producing customer-facing design, implementation, migration and operational documentation. Core technical knowledge • Citrix Virtual Apps and Desktops, Citrix DaaS, StoreFront, Workspace App, Delivery Controllers, Machine Catalogs and Delivery Groups. • Azure Virtual Desktop concepts and components, including host pools, workspaces, application groups, session hosts, images and scaling. • Citrix Provisioning Services, Machine Creation Services, Citrix Profile Management and FSLogix. • Microsoft Azure compute, networking, storage, monitoring and identity services relevant to virtual desktop solutions. • Microsoft Windows Server, Windows 10/11, Active Directory, Microsoft Entra ID, Group Policy, DNS, DHCP, NTP and certificate services. • Microsoft Intune, endpoint management, Conditional Access, multifactor authentication and secure device access concepts. • Citrix ADC / NetScaler, Gateway, load balancing, content switching and application delivery concepts. • Virtualisation platforms, primarily VMware vSphere, including ESXi, vCenter and shared infrastructure dependencies. • PowerShell or equivalent scripting and automation for administration, troubleshooting and repeatable delivery. Preferred • Experience with Windows 365 and broader Microsoft Modern Workplace technologies. • Experience using Nerdio Manager for Enterprise or Nerdio Manager for MSP to manage Azure Virtual Desktop. • Experience with application packaging, Microsoft App Attach, MSIX or related application delivery technologies. • Experience with Azure Monitor, Log Analytics and virtual desktop monitoring or optimisation tooling. • Experience planning or delivering migrations between on-premises Citrix, Citrix DaaS, Azure Virtual Desktop and Windows 365. • Citrix Certified Professional - Virtualisation, Citrix Certified Expert - Virtualisation or equivalent experience. • Relevant Microsoft Azure, Azure Virtual Desktop, endpoint management or identity certification. • Relevant third-level qualification or equivalent industry experience. Technologies Demonstrable experience with many of the following technologies is desirable in a successful candidate: • Citrix Virtual Apps and Desktops; Citrix DaaS; StoreFront; Workspace App; Provisioning Services; Machine Creation Services; Profile Management. • Azure Virtual Desktop; Windows 365; FSLogix; Microsoft Intune; Microsoft Entra ID; Conditional Access; multifactor authentication. • Citrix ADC / NetScaler; Gateway; load balancing; content switching; certificate management. • Microsoft Azure; Windows Server; Windows 10/11; Active Directory; Group Policy; DNS; DHCP; NTP. • VMware vSphere; PowerShell; Azure Monitor; Log Analytics; Nerdio; application packaging and MSIX/App Attach. Others: Benefits • Laptop • Mobile phone • Training and development • Health insurance • Pension • Agile / hybrid working • Professional certification support • Career development opportunities • Staff broadband and entertainment discounts, including Apple TV, Amazon Prime and second SIM card CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Senior Cloud Consultant
About This Role: eir Business is the B2B division of eir and one of Ireland's leading providers of telecommunications, technology, cloud, cybersecurity, managed IT and workplace solutions. Supporting organisations of all sizes, from SMEs to large enterprises and public sector bodies, eir Business delivers secure, end-to-end connectivity and digital transformation services that help customers operate more efficiently, securely and effectively. Leveraging Ireland's largest mobile network, extensive fixed-line infrastructure, cloud capabilities and 24/7 expert support, eir Business partners with customers to design, implement and manage technology solutions that enable innovation, productivity and business growth. Expectations From The Role: Responsibilities
ICT Officer
Job Purpose The post holder will support delivery of PSI’s ICT Strategy and Digital Transformation Programme by taking responsibility for agreed ICT projects, Microsoft business applications and the technical delivery, configuration, governance and ongoing improvement of secure and sustainable digital services. Reporting to the ICT Manager, the Higher Executive Officer will lead and coordinate assigned initiatives, translating agreed business requirements into practical solutions that deliver measurable value and support PSI’s strategic objectives. Working collaboratively with business and technology stakeholders and the Programme Delivery and Innovation team, the post holder will assess technical feasibility, contribute to the evaluation and implementation of digital services, and identify opportunities to improve efficiency and organisational effectiveness. The role requires strong knowledge of digital technologies, cybersecurity, project delivery and ICT governance, together with effective stakeholder engagement, sound organisational skills and careful attention to policy, compliance and documentation. This specialist HEO role will contribute to the modernisation of PSI’s services and strengthen the organisation’s ability to fulfil its regulatory functions in an increasingly digital environment. Key Duties and Responsibilities Key duties of the role will include but are not limited to: ICT Strategy, Digital Services and Technology Delivery · Support the delivery of the PSI ICT Strategy and Digital Transformation Programme, ensuring that technology investments support organisational priorities and strategic objectives. · Lead and support the delivery of ICT initiatives and projects, including planning, implementation, testing, deployment and post-implementation review. · Assist in the evaluation, implementation and ongoing enhancement of enterprise technology solutions and digital services across the organisation. · Identify opportunities to leverage technology, automation and innovation to improve organisational efficiency and effectiveness. Digital Innovation and Continuous Improvement · Work closely with the Programme Delivery and Innovation Team as they develop new systems and functions. · Support the administration, configuration and ongoing development of Microsoft 365 services, including SharePoint Online, Teams and related technologies. · Support the development and enhancement of solutions using Microsoft Dynamics 365 and associated Microsoft technologies. · Design, develop and maintain automated business solutions using Microsoft Power Platform technologies, including Power Automate, Power Apps and Power BI. · Assist in the implementation of new digital capabilities and services that enhance organisational productivity and collaboration. · Maintain documentation, standards and governance processes relating to Microsoft 365, Dynamics 365 and Power Platform services. ICT Governance, Cybersecurity and Compliance · Support the implementation and ongoing development of the PSI cybersecurity programme. · Assist in the development, implementation and review of ICT policies, standards, procedures and controls. · Support organisational compliance with cybersecurity, data protection and information governance requirements, including NIS2-related initiatives. · Prepare reports, metrics and updates relating to ICT operations, cybersecurity, governance and compliance activities for senior management and governance committees. · Support the implementation of PSI's Data Strategy and Data Governance Framework, including data quality, data stewardship, metadata management and information lifecycle management ICT Service Delivery, Supplier and Vendor Management · Support the day-to-day management and delivery of ICT services, systems and infrastructure across the organisation. · Monitor ICT service performance and identify opportunities for service improvement. Leadership and Organisational Support · Provide technical advice, guidance and expertise to colleagues across the organisation. · Build and maintain effective working relationships with internal and external stakeholders. · Support training, knowledge sharing and user adoption initiatives relating to new technologies and services. · Promote a culture of innovation, continuous improvement and effective use of technology across the organisation. General · Provide cross-functional support, expertise and knowledge across different teams. · Provide support to organisational projects, working groups and committees. · Manage any assigned staff in accordance with PSI policies and procedures. · Participate in cross-functional initiatives and developments that contribute to the delivery of PSI's strategic objectives. · Proactively engage in learning, development and professional certification opportunities. · Identify risk and assist the organisation in our purpose of mitigating regulatory risk in the interests of assuring the public that pharmacy care and services are safe. · Proactively engage in performance development reviews and actively engaging in opportunities for learning and development. · Other duties assigned by PSI Management and/or the Registrar/Chief Officer. Important note: The above job description is not intended to be a comprehensive list of all duties involved, and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. This document must be regarded as an outline of the major areas of accountability at present, which will be reviewed and assessed on an ongoing basis. Key Requirements Applicants must have, on the closing date for receipt of applications: · A relevant level 8 degree or equivalent on the National Framework of Qualifications (NFQ) such as Information Technology, Computer Science, Cyber Security, Software Development, Information Systems or a related discipline. · A minimum of 5 years of relevant professional experience in an ICT role supporting business-critical systems, infrastructure, digital services or technology solutions and administering, supporting or developing solutions using Microsoft 365 technologies, including SharePoint Online, Teams and related Microsoft services. · A minimum of 2 years’ experience supporting solutions using Microsoft Power Platform, including Power Automate and Power Apps. · A minimum of 1 year experience supporting, configuring or enhancing Microsoft Dynamics 365 environments and associated business applications. · Experience delivering ICT projects and technology initiatives, including system implementation, testing, deployment and user adoption activities. · Experience working with third-party ICT suppliers and vendors, including procurement, contract management, service review, issue resolution and delivery oversight. In addition, the following are considered desirable: · A relevant qualification at level 9 or higher on the National Framework of Qualifications in a related discipline. · Relevant professional certifications such as Microsoft Certified, Microsoft Power Platform Solution Architect Expert, Microsoft Dynamics 365 certifications, ISC2, CompTIA Security+, ITIL, Prince2, CISSP, CISM, Agile or equivalent. · Experience in the development of automated business processes using Power Automate. · Experience configuring or developing solutions using Microsoft Dynamics 365, Dataverse and Power Pages. · Experience developing dashboards and reporting solutions using Power BI. · Experience supporting the roll out of ICT programmes, including policy development, risk management, audit and compliance activities. · Knowledge of NIS2 requirements and experience supporting cybersecurity governance initiatives. · Strong analytical, troubleshooting and problem-solving skills with the ability to identify and implement practical technology solutions. · Excellent communication and interpersonal skills with the ability to engage effectively with technical and non-technical stakeholders. · Strong organisational skills and the ability to manage multiple priorities while maintaining high standards of accuracy and compliance. Conditions of Employment Probation A probationary period applies to this position. Full details of probation period in line with the PSI probation policy will be determined at contracting stage. Pay The salary scale for this post is €60,029 - €76,546 (HEO Standard Scale, Civil Service Salary Scales). Entry will be at the first point of the scale for new entrants and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant. Superannuation The successful candidate will, upon appointment, become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Hours of Attendance/Working Week The normal working week is not less than 35 hours, exclusive of lunch breaks. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties, subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave Annual leave is 29 days per annum, pro-rata for shorter-term contracts. This allowance is subject to the usual conditions regarding the granting of annual leave, is on the basis of a five-day week, and is exclusive of the usual public holidays and Good Friday. Outside Employment This role is full-time, and the appointee may not engage in private practice or be connected with any outside business that conflicts in any way with his/her duties, impairs performance, or compromises their integrity.
