Jobs in Cork
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Taking direction from the CIPS Manager, Team Supervisors will manage CIPS Information Teams and information delivery systems and practices to ensure that all customer service objectives and standards are met. Reporting to: The CIPS Manager. Main Responsibilities Operational This list is not exhaustive but serves to reflect the nature of the responsibilities included in the role. Given the nature of the organisation and the need to respond to customers’ needs on an ongoing basis, the role is subject to change over time. Training and Education Third Level Qualification Proven Record of Attainment Two years’ line management experience in a front-line service delivery setting – including recruiting, supervising, appraising, training, coaching and motivating staff. Experience in a leadership role. Operational planning and service development. Service evaluation / quality assurance. Management reporting (quantitative and qualitative). Service Delivery and Floor Management in a Call Centre Setting Experience in engaging in floor management in a call centre providing a service to customer / clients. Strong capacity to plan and deploy resources in a busy multi-channel environment i.e. anticipating customer service demand; planning and deploying staff resources as appropriate; responding on a ‘real time’ basis to variances in customer demand and staff availability; contingency planning. Ability to direct and supervise staff ‘on the floor’, intervening as appropriate in all situations requiring immediate hands-on management. Capacity to develop customer service guidelines and quality-assurance templates across all delivery channels, and to oversee their implementation. Ability to develop referral guidelines. Ability to set and manage rosters. Capacity to assist Information Officers with complex queries. Training Experience / HR Experience (including recruitment) Develops or oversees employee training. Staff supervision. Provide training, coaching and induction supports on a systematic basis, and to actively appraise and feedback on staff and service performance in one-to-one and group settings. Administers benefits / entitlements to staff. Experience in employee relations / industrial relations. Undertaken the recruitment process on behalf of an employer. Experience of Coaching, Mentoring and Supporting Staff Actively helps and supports others to achieve goals. Conducts performance management and appraisal, 1-to-1 and Call Coaching. Builds effective working relationships to support learning. Team / Staff Supervision Awareness of the importance of, and ability to positively influence, organisational culture. Provide training, coaching and induction supports on a systematic basis, and to actively appraise and feedback on staff and service performance in one-to-one and group settings. Sets high standards and monitors and supports to ensure delivery of service. Creates capacity and preparedness to lead by example. Provides others with clear guidelines and indication of expectations. Delegates wisely, motivates and challenges others to perform to their potential. Range of aptitudes with respect to change and conflict management. Awareness of importance of, and ability to positively influence, organisational culture. Willingness and capacity to both work on own initiative and to take direction. Sound decision-making skills. Ability to offer appropriate support and guidance to staff in a service delivery environment. Communication Skills Excellent communication skills. Builds rapport with colleagues and customers to understand their issues. Puts information across clearly, concisely and convincingly and communicates effectively to build relationships. Customer Service Deals with people in a helpful and professional manner, displaying empathy, diplomacy and tact, particularly in difficult situations. Demonstrates a customer-oriented approach to work, being in touch with and understanding the concerns and needs of the customer. Relates well to a wide range of customers both in person and over the telephone. Judges well when to refer a matter to a higher level. Management Reporting Ability to analyse statistical information, and to prepare and present operational / management reports. Identify and collect relevant data; examine the data; identify factors indicating effectiveness or otherwise of service; make recommendations. Strong analytical and critical thinking skills. Strong IT skills, particularly MS Excel. Excellent communication skills. All position is subject to satisfactory completion of a probationary period. The period of probation may be extended at the discretion of the CIPS Manager. The successful candidate will be available to work 35 hours (full-time). There will be a requirement to work alternative shifts between the hours of 09:00 and 20:00, Monday to Friday. Full Time Salary: Scale range of €48,625, €50,244, €51,861, €53,476, €55,095 (Max for 3 years), €56,969 (LSI1 – Long Service Increment for 3 years), €58,837 (LSI2). Salaries pro-rata for part-time work. Incremental Credit: It is expected that all new entrants to the Citizens Information Phone Service (CIPS) will be appointed at point one of the salary scale. However, CIPS operates an incremental credit process for appointments higher than point one of the salary scale. This process is applicable to new entrants into the CIPS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution: 5% of salary. Employer contribution: 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: 26 days per year, calculated on a pro rata basis for part year service.
Sampling Technician
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Everyday we partner with customers to create healthier, tastier and more sustainable products that are consumed bybillions of people across the world. Our vision is to be our customers' most valued partner, creating a world ofsustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing youopportunities to explore and grow in a truly global environment.Our Safety purpose “we work together in a caring culture where everybody goes home safe every day”. We arecommitted to providing a safe working environment and ensuring that all safety protocols are strictly followed. Joinus in creating a workplace where safety is everyone's responsibility. About the role Due to an upcoming retirement, we are looking for a Sample Technician to join our manufacturing site in Carrigaline. This role sits within Kerry’s Enzymes division—one of our four strategic pillars with ambitious growth plans—and plays a key part in supporting business expansion. This role combines desk-based tasks with hands-on activities such as retrieving samples from the warehouse, packaging them correctly, and maintaining accurate inventory. Please note that this is not a laboratory-based position. Instead, the focus is on coordinating samples for internal assessment and ensuring timely dispatch. The role primarily involves working with systems such as SAP, Microsoft Office, Salesforce, as well as using courier platforms like DHL, UPS, or FedEx, skills that can be developed on the job if not already familiar with all. Good communication skills remain key to managing urgent requests and collaborating effectively across multiple teams. This is a permanent, full-time, on-site position (Monday to Friday). Key responsibilities
Day Services Community Facilitators
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. Why not join us and support our commitment to working with people with intellectual disabilities to live their best lives and achieve their hopes and dreams! Support Persons with a disability to access a wide range of community based services and opportunities to meet their individual needs We are currently seeking applications from highly motivated people, to join our team for the following positions DAY SERVICE COMMUNITY FACILITATORS Ref: 91426 (01/2026) Permanent Full-Time / Permanent Part-Time / Part time evenings only (fixed term contract) and Relief posts Sectors 1 & 2 Day Services (Cork City) Day Service Summary: The Brothers of Charity – Southern Services provide a wide range of day services which are tailored to meet the unique needs of each individual we support. The range of services include community access programmes to intensive support services for people with intellectual disability and autism. In line with New Directions policy, the aim of the service is to provide every individual with opportunities to make meaningful choices and engage in new experiences, supporting personal growth and community inclusion. Each day service is made up of a dedicated staff team and these staff teams are supported through a line management structure, supervision, in house training relevant to the support needs of the person supported and ongoing support from multidisciplinary teams. The candidate will be assigned to a day service location based on their experience, qualification and the service need. THE ROLE As a community facilitator in a day service, you will support adults with intellectual disabilities and autism, through a person centred approach, in achieving their full potential by facilitating them to engage in meaningful day activities based on their will and preference. The service will be in a day service environment, you will work as a member of a team under the supervision of senior staff in line with the principles of New Directions, promoting independence, choice, inclusion and meaningful community participation. You will work as part of the team and provide support on a planned basis. Networking and developing strong links within the community is an integral part of this role. You will be required to support an after work programme on a rostered/rotational basis, some evenings and Saturdays in line with HSE Policy New Directions. The Candidates Each candidate for the appointment must: Have a relevant Level 5 Major or higher qualification on the Quality & Qualifications Ireland (QQI) framework in community development, health or education 6 months’ experience of working with people with an intellectual disability, autism and challenging behaviour is desirable Be computer literate including proficiency in Microsoft Office and knowledge and proficiency of using information systems Skills / or interest in Art/Crafts, Pottery, Horticulture, Gardening, Alternative therapies, Music, Sport, would be a distinct advantage. Be available to work afternoons/evenings and some weekends as required Salary Scale: €35,432 - €51,373 per annum (HSE Consolidated Scales 1/8/25 Supervisor/Instructor Specialist Agencies Salary scale). Part-Time posts will be paid pro-rata to a full-time post Informal enquiries please contact: Stephen Dalton, Sector Manager, Tel: +353 21 4556243; e-mail: Stephen.dalton@bocsi.ie Or Frank McNerney, Sector Manager, Tel: +353 87 3840029; e-mail: Frank.McNerney@bocsi.ie A panel may be formed from this competition from which future vacancies throughout our Cork Services may be filled The closing date for receipt of all applications is: Sunday 1st February 2026 Applications should be made online using the ‘Apply’ Link Below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
Youth Development Officer
Salary €39,367.79 per annum About SVP SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and employees, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP is an equal opportunity employer committed to treating all individuals with dignity and respect. We are dedicated to protecting everyone we encounter from all forms of harm, abuse, neglect, and exploitation, in accordance with Irish equality legislation. All employees are expected to adhere to SVP's Dignity & Respect and Safeguarding policies, including those pertaining to children and vulnerable adults. The founder of the Society, Blessed Frederick Ozanam, was a devout Christian and his legacy of spirituality remains a key element of the make-up of every Conference within the Society. It is normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at other meetings where members are in attendance as this underpins the ethos of the Society. You are not required to take part. Purpose of the Role The purpose of this role is to promote and support the SVP Youth Development Programme in the Region through a range of engagement models, with a particular focus on supporting and developing Young SVP Conferences in schools and third-level institutions. The role also seeks to create greater awareness of the work of SVP and foster stronger support for the organisation by building meaningful links with schools and between schools and local Conferences. A key aspect of the role is to provide young people with opportunities to experience volunteering, to help others in a tangible way, and to see the difference they can make in people’s lives. This experience is intended to support their personal and social development while also inspiring them about the work of SVP and the broader importance of social justice. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principle Accountabilities The role holder will be responsible for: Promote and Organise SVP School Conferences and Guest Speaker Programme • Contact all second-level schools in identified areas to promote services offered. • Follow up with schools via email and telephone. Ensure All Schools in the Region Are Aware of SVP Services • Invite and respond to requests as a Guest Speaker from schools. • Link schools with local SVP members where appropriate. Actively Engage Schools in Building Relationships with SVP Conferences • Support the development of school-based conferences in second-level schools. Provide Ongoing Support to Teachers • Develop resource materials for use in schools by teachers and SVP members. • Collaborate with the National Co-ordinator and Regional Youth Development Officers. Develop and Maintain Positive Relationships with Schools • Provide face-to-face support sessions with student groups as needed. • Offer additional support via telephone and email. Develop and Provide Training/Coaching to SVP Members • Work with the National Co-ordinator and other Youth Development Officers. • Contribute to the ongoing development of training for members working with young people. Reporting on Progress • Provide regular reports on targets agreed with the National Co-ordinator. • Maintain accurate records of school contacts, visits, and student sessions. Quarterly and Board Reporting • Report quarterly to the Regional President. • Provide briefings to the Board as required. • Attend and report at Regional, National, or project-related meetings. Liaise and Collaborate with SVP Conferences and Members • Develop structures to promote links between local Conferences and Young SVP groups. • Ensure mutual benefit from collaborations. Compliance with Best Practice and Safeguarding • Adhere to SVP Child and Vulnerable Adult policy and procedures. • Follow national legislation and safe practice guidelines. • Attend safeguarding training as required. Participation in Regional, National, and Promotional Events • Attend and report at Regional, National, or project-related meetings. • Participate in training sessions as required. Support Other Regional Projects and Activities • Promote regional projects addressing educational inequality. • Liaise with relevant members coordinating projects. • Promote projects in schools and provide admin/other support where possible. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy within the Society. These include: • Operating with considerable autonomy while balancing both regional and national reporting requirements. • Ensuring that good practice in working with young people is consistently maintained, particularly in safeguarding and child protection. • Managing resistance to the development or implementation of policies and procedures. • Escalating issues where practice may place children, vulnerable adults, members, or the Society’s reputation at risk. • Handling decisions that may have a significant impact on the workload of others. • Ensuring confidentiality at all times. • Creating and maintaining a friendly and supportive atmosphere for schools, students, and SVP members. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Qualifications • 3rd level qualification in Youth Work, Education or equivalent area. • Training in group facilitation and learning with young people. Experience • Have a minimum of 3 years’ full time post qualified experience of working with and using active learning methodologies with young people in group settings. • A team worker with an ability to prioritise tasks and to work well under pressure. • Excellent IT skills including knowledge of record keeping and database systems. • Has previous experience of working in statutory / voluntary / community settings. Knowledge • Knowledge of the Society and of its mission and values. • Knowledge of needs and issues of the poor and disadvantaged. • Has a knowledge of the background to social issues, social policy and social services. Skills • Excellent group facilitation skills. • Strong ability to manage events. • Strong presentation skills and skilled at public speaking. • Self-motivated with the ability to working on own as well as be a strong team contributor. • Proven ability to set own work plans with a progress tracking system in line with objectives set by line manager and National Youth Development strategy. • Enjoys working with young people and is passionate about social justice. The person must also demonstrate the following personal attributes: • Be honest and trustworthy. • Be respectful. • Be flexible. • Demonstrate sound work ethics. • Confidentiality. • Other.
Staff Nurses
Staff Nurses Initial Assignment - Horizons Children’s Hub, Horizons, Montenotte, Cork Are you a compassionate and dedicated nurse looking to make a real difference in the lives of children and adults with disabilities? Join our team at the Horizons Children’s Hub, where your clinical skills and caring nature will help support children and families to thrive. Position: Staff Nurse (2 x part time positions) Grade: Staff Nurse Location : Montenotte, Cork – Initial Location Hours: 37.5 hours over a two-week period (evening and weekend work will be part of the role) Employment type : Part Time Permanent Note: Your initial assignment will be to the Children’s Hub, however over time and in accordance with Horizon’s operational requirements and our commitment to staff development, staff are assigned to any of the organisation’s locations (adults and children), as needed. Salary: The 13-point salary scale for the post as of 01/08/2025 (Pro rata for part time posts): €37,288, €39,260, €40,267, €41,598, €43,275, €44,952, €46,620, €48,063, €49,509, €50,949 €52,413, €53,873, € 55,477 LSI New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. About the Role As a Staff Nurse in our Children’s Hub you will be a key part of a dynamic and supportive team providing high-quality, person-centred care. You will work collaboratively with all team members in the Hub and across all short breaks services in the region to support the complex healthcare needs and children and young people accessing our services. Key Responsibilities Informal enquiries may be made to Leanne Moloney, Regional Manager (086 6063302) or Patricia Hetherington, Assistant Director of Nursing 086 823 3003. Completed application forms must be submitted by Thursday 29th of January 2026. Applicants may be short listed on the basis of their application. Visit our website at horizonscork.ie
OTC Sales Assistant
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day. For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It’s the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don’t just embrace our differences – we celebrate them. Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are – and that’s something we are really proud of. Which is why we’ve summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive. We currently have an exciting opportunity for an OTC Sales Assistant to join our team in our Kinsale pharmacy. This is permanent, full time position. It isn’t just any shop floor, it’s the heart of the community. Why You'll Love Working With Us 💼 We’ve got your back: employee assistance programme 🛍️ Perks you’ll actually use: Generous in store discounts 🌈 Belonging at Work: Inclusive, welcoming team culture where you’re valued for you . 👶 Family comes first: Life Stage Policies including maternity and paternity pay What You’ll Be Doing About McCabes Pharmacy McCabes Pharmacy is one of Ireland's most loved Pharmacy providers, pioneering truly innovative services over the past 40 years. We are founded on values of compassionate care, advice you can trust, speedy service and excellent value for money. The patient and customer are truly at the heart of what we do. The teams that serve our customers are central to our organisation. Our commitment to our staff is to enable them to develop their careers and to have as many opportunities to be the best they can be. About PHX Ireland & PHOENIX Group We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions. PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies.
After Work Co-ordinator
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. Applications are invited for the following post AFTER WORK CO-ORDINATOR Ref: 91297 Permanent Part-Time (0.8 wte - 63 hours per fortnight) Covering Cork City & Cork County. The Role The purpose of this post is to ensure each individual person is supported to live the life of their choosing. The post holder has responsibility for managing and co-ordinating the identification, development, implementation, evaluation and review of after work programmes for individuals and oversight of an agreed caseload for integrated day service while also ensuring compliance with all statutory regulations, HSE New Directions and Services Policies In addition, the post holder will actively support and ensure person centred plans, behavioural support plans and risk assessments are developed, implemented and regularly reviewed in order to ensure that each person in their area of responsibility can enjoy as much independence as possible, make choices, participate in their local community and enjoy meaningful friendships and relationships. The Candidates: Each candidate for the appointment must: Have an appropriate 3rd level qualification at level 8 or above on the Quality & Qualifications Ireland (QQI) framework in Health, RNID Nursing, Management or Education Have 3 years’ experience (with 5 years’ experience desirable) working at senior grade with relevant management experience with adults with Intellectual Disability / Autism / Challenging Behaviour. Have experience of setting up and maintaining effective administrative systems that support the efficient and effective operation of services. Be available to work afternoons/evenings and every second Saturday to supervise the after work programme Driving Have a full clean Driver’s licence which qualifies you to drive manual transmission vehicles on Irish roads with means of transport 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service 4. Character Candidates for and any person holding the office must be of good character. Salary Scale: €53,219 - €60,942per annum and pro-rata for part-time roles – Workshop Manager Grade (1/8/25) * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. Hours of work : 63 hours per pay period, working evenings and every second Saturday as per your roster. As this post is an after work programme co-ordinator there will be a requirement to work during day service shut down periods. Reporting to: Sector Manager/s Informal enquiries to: Stephen Dalton, Sector Manager, Tel: +353 21 4556243 (e-mail: stephen.dalton@bocsi.ie ) The closing date for receipt of all applications is: Sunday 1st February 2026 Interviews scheduled for Thursday 12th February 2026 A panel may be formed from this competition from which future vacancies may be filled Applications should be made online using the ‘Apply’Link Below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
Day Service Manager
BROTHERS OF CHARITY SERVICES IRELAND – SOUTHERN REGION The Brothers of Charity Services Ireland – Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. Applications are invited for the following post DAY SERVICE MANAGER REF: 91263 - 01/2026 Permanent Full-Time (39 hours per week) St Patricks Upton, Innishannon, Cork The Role The purpose of this post is to ensure each individual person is supported to live the live the life of their choosing. The post-holder has responsibility for managing and co-ordinating the identification, development, implementation, evaluation and review of day service programmes for the person supported availing of services while also ensuring compliance with all statutory regulations, HSE New Directions and Services Policies. In addition, the post holder in managing their teams will actively support and ensure person centred plans, behavioural support plans and risk assessments are developed, implemented and regularly reviewed in order to ensure that each person in their area of responsibility can enjoy as much independence as possible, make choices, participate in their local community and enjoy meaningful friendships and relationships. The initial assignment for this role is in older persons day services – knowledge in programmes for older persons would be desirable. The Candidates: Each candidate for the appointment must: Have an appropriate 3rd level qualification at level 8 or above on the Quality & Qualifications Ireland (QQI) framework in Health, RNID Nursing, Management or Education Have 3 years’ experience (with 5 years’ experience desirable) working at senior grade with relevant management experience with adults with Intellectual Disability / Autism / Challenging Behaviour/ older persons with intellectual disability. Have experience of setting up and maintaining effective administrative systems that support the efficient and effective operation of services. Be available to work afternoons/evenings and some weekends to supervise the after work programme Driving Have a full clean Driver’s licence which qualifies you to drive manual transmission vehicles on Irish roads with means of transport 3. Health Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service 4. Character Candidates for and any person holding the office must be of good character. Salary Scale: €53,219 - €60,942 per annum and pro-rata for part-time roles – Workshop Manager Grade (1/8/25) * Successful candidates are required to submit all documentary evidence outlining any relevant experience within 3 months of starting date. Failure to do so will mean that any incremental credit due now will only be paid from date of submission of documents. Reporting to: Sector Manager/s Informal enquiries to: Catriona O Gorman, Area Managers, Tel: + 353 87 3308276 (e-mail: Catriona.Ogorman@bocsi.ie) The closing date for receipt of all applications is: Sunday 1st Feb 2026 Interviews will be scheduled soon after closing date. A panel may be formed from this competition from which future vacancies may be filled Applications should be made online using the ‘Apply’Link Below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDS
Store Supervisor
Are you ready to take the next step in your retail career? Carraig Donn, a leading Irish retailer known for quality products and exceptional customer service, is seeking an enthusiastic and dynamic Supervisor to join our team in Merchants Quay S/C, Co. Cork in our quest to give the ultimate shopping experience to our wonderful customers each time they enter our store. The Company: Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan. The Role: This is a part time, permanent Supervisor contract in Merchants Quay S/C, Co. Cork. Must be fully flexible as will be required to work weekdays including evenings and weekends. Immediate start. Key Responsibilities: · Drive sales by leading and motivating a high-performing team to meet weekly and monthly targets. · Promote sales while controlling costs to maximise profitability and achieve optimal gross margin. · To maintain up to date knowledge of and adhere to all Company Procedures and Health & Safety Procedures. · Uphold company standards in customer service, health & safety, and overall store presentation. · Foster a strong team spirit through communication, leadership, and collaboration. · Support Store Manager with organising and managing weekly team rotas to ensure adequate coverage within budgeted hours. · Maintain exceptional visual merchandising standards in line with Company guidelines. · Handle customer queries and complaints promptly, escalating to Head Office where necessary. · Ensure the effective use of the till system, cash management, and daily store operations. · Support recruitment, training, and development of team members to enhance store efficiency and engagement. · Maintain high standards of stockroom organisation and overall store safety and hygiene. Why Join Us: At Carraig Donn, we value our employees and offer: Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences. Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge. Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, a competitive wage and access to a health and wellbeing support plan. Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks. Onsite Parking. Health and Wellbeing Initiatives : Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more. If you’re ready to contribute to the success of our team and grow your career in retail, we’d love to hear from you!
Operations Admin Support
Overview Milestone, a division of the global PM Group, provides advanced automation and digital systems consultancy services, specializing in Life Sciences and FMCG sectors. With a team of over 160 experts, we bring a comprehensive perspective to project implementation through our experience as end users, engineering consultants, and system integrators. As part of the employee-owned PM Group, which operates in Europe, the UK, USA, and Asia, Milestone combines decades of expertise with a commitment to optimizing client outcomes. We currently have a vacancy for an Operations Admin Support based in our Cork Office. Responsibilities
