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Sort by: relevance | dateReceptionist
Particulars of Office 1. The Appointment The appointment is permanent, part time and pensionable. 2. Salary Remuneration is in accordance with the salary scale Grade IV Officer approved by the Department of Health current scale. 3. Superannuation The terms of the Voluntary Hospitals Superannuation Scheme and the Voluntary Hospitals Spouses and Children’s Scheme or the Single Public Service Pension Scheme will apply to the position. Superannuation contributions at the appropriate rate will be payable in accordance with the provisions of these schemes. 4. Duties The incumbent will perform such duties as are outlined in the attached Job Description. 5. Hours of Work The normal hours of work associated with the post are 18.45 hours per week. You will be required to work the agreed roster or on call arrangements advised to you by your line manager. Your contracted hours of work are liable to change between the hours of 8am and 8pm over a seven day basis. Flexibility on hours of attendance in response to service needs will be a requirement. 6. Probation The successful candidate will be appointed initially for a probationary period of 6 months. During the probationary period, progress or otherwise will be monitored and at the end of the period, the service will be: a) Certified as satisfactory and confirmed in writing b) In certain circumstances this period may be extended and in such case you will be advised in writing of this and the duration of the extension 7. Retirement No age restrictions shall apply to a candidate except where he or she is not classified as a new entrant within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act 2004. In this case the candidate must be under 70 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Continued employment is conditional upon capacity and conduct of the employee. 8. Annual Leave Annual leave and public holidays are granted in accordance with the provision of the Organisation of Working Time Act 1997. Your annual leave entitlement will be advised to you by the Human Resources Department in your contract of employment. Annual leave may be based on a number of factors such as grade, years of service and whole time equivalency. 9. Sick Leave Payment of salary during illness will be in accordance with arrangements as approved from time to time by the Department of Health. 10. Termination of Office The employment may be terminated at any time by two months notice on either side except where circumstances are dictated by the Minimum Notice and Terms of Employment Act 1973 to 1977. The Management’s right under this paragraph shall not be exercised except in circumstances where the Management is of the opinion that the holder of the office has failed to perform satisfactorily the duties of the post or has misconducted himself or herself in relation to the post or is otherwise unfit to hold the appointment. 11. Garda Vetting Checks Arrangements have been introduced on a national level for the provision of Garda Vetting Checks in respect of candidates for employment in areas of the Health Service where it is envisaged that potential employees would have substantial access to children or vulnerable adults in the course of their duties. Garda vetting is done for the protection of these groups and the National Rehabilitation Hospital reserves the right to revet employees at any future point as deemed appropriate by Hospital Management. 12. Confidentiality In the course of your employment you may have access to or hear information concerning the medical or personal affairs of patients and or staff or other health services business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. Records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required. 13. Hygiene During the course of employment staff are required to ensure that the hospital’s hygiene and infection control policies are adhered to at all times. All employees have responsibility to prevent transmission of infection by adhering to and implementing optimal hand hygiene and adhering to the Hospital’s hygiene processes. Hygiene is a fundamental component of the National Rehabilitation Hospital’s quality system to ensure the safety and well being of its patients and staff and plays a role in the prevention and control of healthcare associated infection. 14. Policies and Legislation All Hospital policies and procedures form an integral part of an employment contract and may be subject to update and revision from time to time in consultation with union representatives as appropriate. Employees are required to comply with all hospital policies and procedures such as Dignity at Work, Trust in Care, Computer Usage Policy and the Hospital’s ethical codes of practice. Employees are required to abide by the hospital’s code of behaviour and the code of practice as defined by their relevant professional body. 15. Disability Census As part of the National Rehabilitation Hospital’s commitment to supporting the employment of people with disabilities and to comply with the requirements of the Disability Act 2005, all staff are required to inform the Director of Human Resources Ms Olive Keenan of any personal disabilities. This information is only requested in the event that appropriate arrangements must be put in place during the course of one’s employment and will be stored in compliance with Data Protection Legislation. Professional Qualifications and Experience The candidate must on the latest date for receiving completed application forms for the office have: i) Obtained at least grade D or pass in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied or ii) Passed an examination of at least equivalent standard or iii) Satisfactory relevant experience which encompasses demonstrable equivalent skills and may be treated as a substitute for a relevant qualification and iv) Candidates must possess the requisite knowledge and ability including a high standard of suitability and administrative ability for the proper discharge of the office v) QQI qualification in Office Administration or similar is essential vi) Relevant qualification and proficiency in Microsoft Office packages such as Outlook, Word and Excel is essential Skills and Experience Proven experience as a receptionist, switchboard or telephone operator or similar role is essential Reception or switchboard experience in a healthcare or clinical setting environment is a distinct advantage Experience working in a fast paced environment is essential Excellent interpersonal and communication skills including verbal and written communication skills Ability to work on own initiative and prioritise workload effectively Multitasking and time management skills with the ability to prioritise tasks Hands on experience with office equipment such as printers and scanners Ability to be resourceful and proactive when issues arise Ability to deal with potentially difficult and challenging situations Health Candidates or any person holding the office must be free from any medical condition which would render them unsuitable to hold the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. To satisfy the requirements as to health, it will be necessary for each successful candidate before appointment to undergo a medical examination by a qualified medical practitioner nominated by the Chief Executive or designated officer. Any irregularities reported as a result of this examination which render the incumbent unsuitable for the post must be remedied or addressed before appointment. Health Promotion: The Hospital is committed to promoting healthy lifestyles for both patients and staff. Staff are expected to participate in initiatives to support better health and well being in line with Hospital objectives. Character Candidates for and any person holding the office must be of good character. Job Description Overview of the Role The Telephonist or Receptionist will be responsible for all receptionist and administrative duties at the front desk Acts as a point of contact in the reception or front of house area and will meet and greet patients, families, staff, visitors and other members of the public in a friendly and courteous manner Handles enquiries and directs persons to the appropriate area Operates the telephone switchboard in accordance with hospital policy Answers phone calls, responds appropriately and routes calls correctly Uses TrakCare Health Information System as appropriate Coordinates bookings for taxis and other services Uses the intercom as required Contacts relevant clinical units when patients arrive Registers visitors and contractors Accountability Duties and Responsibilities General Accountability Ensure reception area is safe Maintain training requirements Ensure documentation standards are met Maintain filing systems both manual and electronic Communicate with patients and handle queries Maintain patient confidentiality Deal professionally with communications and visitors Liaise with departments and external agencies Forward queries to relevant staff promptly Act as a point of contact across departments Maintain security awareness including fire regulations Attend meetings as required Provide cover for leave when needed Work under policies and supervision of line manager Be flexible across reception areas Undertake additional duties as required Maintain patient privacy Demonstrate hospital values Provide administrative support Specific Accountability Respond promptly and courteously to calls and reception requests Telephone Duties Operate switchboard in accordance with policy Respond to fire alarms Manage paging requests and on call schedules Maintain pager batteries Handle internal and external enquiries professionally Liaise with departments and agencies Report telephone defects Take messages as required
Assistant Director Of Nursing
ASSISTANT DIRECTOR OF NURSING (Permanent, Full Time) Applications are invited for the above post from suitably qualified persons. Overview of the role The Assistant Director of Nursing will play an integral role as part of the senior nursing team within the Hospital. She/he will be responsible for maintaining optimum levels of care that ensure the health and safety of all patients. To provide professional / clinical leadership in the designated area(s) of responsibility. Rotation to night duty may be a requirement of this post. Qualifications and Knowledge/Experience/Skills The candidate must, on the latest date for receiving completed application forms for the office, possess: · Registered, or are eligible for registration, in the General Nurse Division, and other divisions as relevant to the specific service, of the Register of Nurses and Midwives, as appropriate, maintained by the Nursing & Midwifery Board of Ireland (NMBI) (Bord Altranais agus Cnáimhseachais na hÉireann). · Have 7 years of post-registration nursing experience and 3 years nursing management experience at a minimum of Clinical Nurse Manager 2 (CNM 2) in an acute or similar setting desirable. · A post graduate qualification at level 9, master’s degree or higher (Desirable). · Knowledge / experience of Quality Management and Nursing Development is essential. · Evidence of proven clinical and professional ability, leadership, communication, and organisational skills. · Information Technology skills including proficiency in Word, Excel, Power Point applications are essential. · Candidates must possess the requisite knowledge and ability (including a high standard of suitability) for the proper discharge of the duties of the office. This is a permanent full-time vacancy within the Nursing Department. Salary for this post is aligned with HSE ASSISTANT DIRECTOR OF NURSING (NON-BAND 1 HOSPITALS) PayScale. Applicants for the above post should submit their Curriculum Vitae and letter of application via Rezoomo no later than 12:00 pm Monday 20th April 2025. Shortlisting will be carried out on the basis of the information supplied in your CV. The criteria for shortlisting are based on the requirements of the post as outlined above. Failure to include information regarding these requirements may result in you not being called forward for the next stage of the selection process. We are an Equal Opportunities Employer and support a smoke-free workplace policy.
Community Connector
Avista provide a range of support services that seek to enable individuals with an Intellectual Disability to develop valued roles in their community, and hold active citizenship in their community . It’s My life provides an individual support service within Avista. The Its My Life team currently have an opening for a community connector. This is a wonderful opportunity to join our team. We are looking for candidates who are committed to supporting individuals with disabilities and their families, in an individualised , community based, socially inclusive manner, in accordance with our core values and ethos and underpinned by quality, innovative best practice, and research JOB ADVERTISEMENT APPLICATIONS ARE INVITED FOR THE FOLLOWING POSITION: It’s My Life Individualised Supports COMMUNITY CONNECTOR (Individual Support Staff) Avista, Dublin PERMANENT, PART- TIME CONTRACT (7HPW) PERMANENT, PART- TIME CONTRACT (10HPW) PERMANENT, PART- TIME CONTRACT (14HPW) (Contracts avalaible depending on individual match) Salary: €34,036 - €47,454 (LSI) *Salary subject to Relevant Public Sector Experience and pro-rated for hours of work. Ref: 95742 It’s My Life Individualised Supports, are recruiting Community Connectors in the Dublin 15 area. The successful applicant will work with supported persons, on an individual basis to explore new opportunities, make connections based on the person’s interests and support the person’s ability to self-direct their life. Applicants should: Please submit a CV and cover letter as application via our website careers section at: https://www.rezoomo.com/company/avista/ Informal enquiries to Donna.Fletcher@avistaclg.ie - 0876228651 Closing date for receipt of applications 17thApril Candidates must be available for interview on Monday 27th April or Friday 1st May Avista reserves the right to close the competition early should a sufficient number of applications be received. Avista is a public body and subject to Freedom of Information and Data Protection Requests. Avista is an equal opportunities employer.
Basic Psychologist Post, Adult Services
Basic Grade Psychologist Post Adult Services St. Michael’s House is a community-based voluntary organisation which provides facilities and services to over 1,900 adults and children with intellectual disabilities and their families in the greater Dublin area. About the Role The successful candidate will provide psychology services across St. Michael’s House Adult Services, including assessment, intervention, consultation, and contribution to service development. You will work closely with Psychologist Department and wider multidisciplinary team, receiving regular supervision, mentorship, and support to develop your clinical practice. This post offers an excellent opportunity to consolidate core clinical skills while working within a well-established, values-driven organisation. It will also include working in frontline services providing positive behaviour support, completing assessments, developing support plans working within a multi- disciplinary team. A Vacancy exists for 1 Full Time, Permanent Post for a Basic Grade Psychologist in Adult Services Applicants must have: Closing Date for receipt of applications is 20th April 2026 at 5 pm Only candidates shortlisted for interview will be contacted and remember to include a valid email address and mobile phone number as this is the way you will be contacted to attend an interview. Candidates should note that canvassing will disqualify. St. Michael’s House is an Equal Opportunities Employer.
EPR Systems Support Specialist
EPR System Support Specialist – Permanent, Full-time The EPR (Electronic Patient Record) System Support Specialist is responsible for delivering day-to-day application support and technical resolution activity through the organisation’s ICT service management processes. The post holder will investigate incidents, service requests and recurring issues, engage with users to understand business need, and implement approved fixes or improvements through configuration, reporting, SQL and development activity. The role is primarily support and service focused, but also includes a meaningful level of hands-on development and technical change delivery. The post holder will be expected to test changes thoroughly, maintain accurate technical documentation and support safe deployment into live environments. Essential Qualifications : · Relevant qualification in ICT, software development, computer science, information systems or equivalent practical experience. · Experience in an ICT applications support, systems support or software support environment. · Experience of working with a service desk or service management system to manage incidents, requests and changes. · Experience of investigating issues, testing changes and supporting controlled deployments. · Knowledge of object-oriented programming principles. · Practical experience in an object-oriented language, ideally including Delphi. · Good working knowledge of SQL for query writing, troubleshooting and validation. · Understanding of testing approaches, change control and technical documentation good practice.
IT Operations And Infrastructure Support Specialist
IT Operations and Infrastructure Support Specialist – Permanent, Full-time The IT Operations and Infrastructure Support Specialist is responsible for delivering high-quality 1st and 2nd line technical support while safeguarding the integrity of sensitive healthcare data. You will manage and troubleshoot a diverse ecosystem of Microsoft 365 and Azure technologies, hardware, and network connectivity to ensure seamless business continuity. This role requires a proactive security mindset to maintain a robust security posture. You will be required to balance technical expertise with strong communication, collaborating with internal users and external partners to ensure the environment and infrastructure are efficient, robust and secure. Essential Qualifications : · Strong working knowledge of Microsoft 365, Azure, and related technologies including Intune, Conditional Access, and Entra ID. · Ability to provide 1st and 2nd line support to all IT users to ensure reported problems are resolved as effectively and efficiently as possible. · Minimum 3 years' experience in a similar role. · Familiarity with cybersecurity standards and frameworks (ISO27001, NIST, OWASP). · Troubleshoot hardware issues with Desktop PCs, Laptops, Tablets, and Local and MFP Printers. · Troubleshoot telephone handset, mailbox and voicemail issues. Liaise with telephone support provider. · Troubleshoot network connectivity issues. · Installation and configuration of software applications and systems. · Management of Video Conferencing software and equipment. · Strong working knowledge of Windows 11 operating systems · Strong knowledge of Microsoft Office Suite – Word, Excel, Outlook, Teams, etc. · Setup and reconfigure workstations which will include the manual handling of IT hardware.
DML Physiotherapist, Clinical Specialist
Please note: There is currently one specified purpose / whole-time vacancy available in the Changing Together Service, Block A, Boot Road, Primary Care Centre, Clondalkin, Dublin 22. A panel may be formed as a result of this campaign for Dublin and Midlands Region from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Details of Service Weight Management Service for Children and Young People The Weight Management Service for Children and Young People is a new service being developed as an integral part of the paediatric primary care and child health service in the CHO. It will provide co-ordinated multiple discipline assessment and interdisciplinary weight management for eligible children and adolescents with onward referral to specialist ambulatory paediatric care for management of co-morbidities as necessary. The service is aligned to Level 1b of Model of Care for Management of Overweight and Obesity (Children & Young People) The service functions on a hub and spoke model, with the team co-located and delivering clinics and services in communities responsive to service user needs. The Weight Management Service for Children and Young People support training and capacity building across primary care services for early identification and intervention for weight management. Weight Management Service for Children and Young People staff will work with the HSE Obesity Clinical Programme to develop, implement, monitor and evaluate a standardised, evidence-based model of service delivery.
Facilities Supervisor
The National Gallery of Ireland (‘the Gallery’) is Ireland’s major national cultural institution devoted to the collection and care of fine art. Comprising more than 18,000 paintings, drawings, watercolours, miniatures, prints, sculpture and decorative arts, the institution's extensive holdings include masterpieces by many of the most celebrated figures in the history of western European art. In addition, the Gallery houses the most representative collection of historic Irish art. Funded mainly by the State, the Gallery employs more than 180 staff and provides free access to the public 361 days a year. In 2024, the Gallery received numerous awards and accreditations. These included the Triple Lock Standard, which recognises Irish charities that have achieved excellence in governance, financial reporting, transparency and ethical fundraising, and the RIAI’s Silver Medal for Conservation and Restoration. The Gallery wishes to recruit a Facilities Supervisor to coordinate the frontline facilities team and to ensure operational requirements are delivered to a high standard. Reporting to the Assistant Facilities Manager (or nominated deputy), the Facilities Supervisor will: • Oversee and coordinate the day-to-day maintenance and support of buildings and facilities systems, including mechanical, electrical, plumbing, HVAC, and safety systems. • Strong analytical skills for evaluating maintenance processes and suggesting improvements. • Schedule and supervise preventative maintenance programmes. • Project management of repairs, small renovations, and ensure compliance with established service and quality standards. • Respond to facility-related emergencies and vital building maintenance issues. • Liaise between management, staff, contractors, and suppliers through effective communications. • Liaise between management, helpdesk services, staff, contractors, and suppliers through effective communications. • Ensure that all facilities activities comply with health and safety regulations. • Collaborate with Front of House, Health & Safety, Events IT and Security Teams, Helpdesk, Suppliers and Contractors. • Supervise maintenance team and conduct performance evaluations, draft of systems procedures and provide training. • Proficiency in Software Applications usage. The successful candidate will have: Essential Requirements • Proven experience as a Facilities Supervisor or similar role, with a strong understanding of building systems including mechanical, electrical, plumbing, HVAC, and safety systems. • Strong project management with maintenance analytical organisational and problem-solving skills. • Experience in managing software application for planned preventative maintenance processes and schedules. • Proven record of managing repairs, small renovations, and ensure compliance with regulations. • Management of a facility-related emergency or vital building maintenance issue. • Proven record of strong relationship-building skills with Front of House Staff, Events and IT Teams, Helpdesk, Service Providers and Contractors. • Demonstrate health and safety knowledge for facilities related activities. • Proven record of strong relationship-building skills with multi-discipline teams. • Supervise maintenance team and conduct performance evaluations, draft of systems procedures and provide training. • Ability to draft and update maintenance systems procedures and implement staff training. • Knowledge and experience with Software Applications. Desirable • Qualification in facilities management or a related field. • Certification in Health and Safety management or related areas. • Previous OPW experience / engagement. • Familiarity with sustainability practices in facilities management. Conditions of Employment This job description is a guide to broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. This may be subject to review in view of new structures and/or the changing needs of the Gallery. All employees are required to be compliant with NGI screening and Garda Vetting procedures. The post will be subject to a satisfactory medical check and successful completion of a successful probationary period. Applicants must be fluent in English and be eligible to work in Ireland. Citizenship Requirements Eligible candidates must be: A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or A citizen of the United Kingdom (UK); or A citizen of Switzerland, pursuant to the agreement between the EU and Switzerland on the free movement of persons; or A non-EEA citizen who has a Stamp 4 permission or a Stamp 5 permission. Please note: A 50 TEU permission, which serves as a replacement for Stamp 4EUFAM after Brexit, is considered equivalent to Stamp 4. To qualify, candidates must be eligible by the date of any job offer. Known Consignor Status The Facilities Supervisor will be required to be Air Cargo security trained. In accordance, a pre-employment check is carried out on prospective new staff covering the preceding 5 years. This pre-employment check involves examination of any unexplained gaps of more than 28 days. For all new staff, written confirmation shall be obtained from employers or other sources capable of verifying the information provided by the person for the purpose of the background check. No prospective employee who is required to undergo Air Cargo security training will be offered a position unless any gap of 28 days or more has been satisfactorily accounted for. Job Details and Application Information Grade and Salary: The salary for this position will be in accordance with the Tier 1 Band 1 pay scale €1,720.97 gross per fortnight as per the 1 February 2026 pay adjustments. The salary scale for this position is as follows: €1,720.97 €1,808.39 €1,886.05 €1,912.65 €1,954.43 €1,984.32 €2,017.71 €2,051.63 €2,085.70 €2,142.89 €2,213.61 • The starting salary will be at the first point on the scale, €1,720.97 gross per fortnight, or on a higher point of the scale, as appropriate to the successful candidate, if appointed from an existing public sector role (in accordance with Circular 08/2019). • Candidates should note the National Gallery of Ireland complies with Department of Public Expenditure and Reform regulations and guidelines on Public Service pay and conditions of employment. Annual Leave: The successful candidate will be entitled to 24 days of annual leave pro rata. Superannuation: The successful candidate will be placed on the public sector pension scheme. Benefits: The Gallery provides staff the opportunity to participate in the tax saver and cycle to work schemes. Duration: Permanent Working Hours: Full time - 35 hours per week (net of breaks) onsite. The Employee’s normal working pattern will be based on a five days on, two days off arrangement within each seven day period (“5 over 7”). However, this working pattern may change. Gallery Work Environment: The Facilities Supervisor is required to work predominately indoors. Nonetheless, on occasion outdoor and offsite work is required. Any personal data that you provide when applying for this position shall be processed in accordance with our Privacy Notice. How to Apply: To apply for this role, please submit your application online and upload the following documents in PDF format: • CV (should be no more than two pages) detailing your relevant achievements and experience to date. • Cover letter (should be no more than two pages) outlining why you wish to be considered and how your skills and experience meet the requirements of the role. Only fully completed applications submitted before the closing date will be accepted. All enquiries relating to the role can be sent through the messaging function within the Rezoomo application system, or alternatively to the HR Team at hrhelpdesk@ngi.ie . Canvassing will disqualify. Panel: Candidates should note that at the end of the candidate assessment process a panel of successful candidates may be formed based on order of merit, from which future positions may be filled. Closing date for receipt of applications: 19 April 2026 Interviews will be scheduled in April/May 2026 At the National Gallery of Ireland, we value equity, diversity and inclusion. We recognise the benefits it can bring to our staff and our visitors interactions. We celebrate difference and want our people to be representative of all communities. If you require reasonable accommodation for any part of the application process, please do not hesitate to let us know. The National Gallery of Ireland is an equal opportunities employer
DML Maintenance Craftsman/technician
Please Note: Location of post There is currently 1 permanent / whole-time vacancy available in St Joseph’s Care Centre, Co. Longford. (Post ref: MAINT217838) There is currently 1 permanent / whole-time vacancy available in St Lomans Hospital, Mullingar, Co Westmeath. (Post ref: MAINT222295) A panel may be formed as a result of this campaign for Dublin Midlands Region from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Informal enquiries We welcome enquiries about the roles. (Post ref: MAINT217838) Contact Anthony Nea- Foreman 0868142989 anthony.nea@hse.ie for further information about the role. (Post ref: MAINT222295) Contact Kevin Gavigan – Maintenance Manager 0867914526 kevin.gavigan@hse.ie or further information about the role. Details of service St Josephs Care Centre is located on the Dublin Road Longford. This facility consists currently of a 60-bed elderly care unit and construction has commenced for large extension to the building. The facility also consists of a Mental Health Day services unit, Small X- Ray department, out of hours GP service, Dental services, Ambulance station and Administration Buildings which serve other departments not located on the grounds of St Josephs. The Maintenance Department of St Josephs also covers daily maintenance of outlying Health Centres and HSE Residential House which include intellectual Disabilities, Mental Health Residential and Child Residential units, which are located throughout the County of Longford. St Lomans is located on the Delvin Road Mullingar. This facility consists of 44 bed care unit and day care services. The facility also consists of a Mental Health Day services unit, out of hours GP service, Dental services, Ambulance station and Administration Buildings which serve other departments not located on the grounds of St Lomans.
IT Director
Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 16,000 people. Applegreen is in a rapid growth phase and to support this ambitious growth, we are seeking to onboard an IT Director in our ROI business. We are looking for someone to lead the Ireland IT team in providing the end-to-end IT service, to lead IT projects and to drive local improvements for the business. This permanent role reporting to the Group CIO and line into the MD Retail Ireland and will be based in the Head Office in Park West, Dublin. The role will work collaboratively with the Group CIO and the Group IT teams as well as ensuring that they are aligned to the commercial asks of the ROI business and support as needed. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role. Key Responsibilities: As Applegreen evolves the responsibilities of this role will also change over time. The core responsibilities will centre around the following areas: · Lead and manage the IT Function for the Irish business providing the necessary strategic direction on delivery of local projects and functional execution of them. · Responsible for the planning and execution of technology projects and systems implementations in an organised and effective manner. · Enhancing the customer experience through delivery of intelligent and integrated digital solutions. · Presenting monthly updates on projects, risks and issues to the ROI and Group IT SLT. · Establish strong relationships with service users in Ireland to ensure they are getting the most value from the IT services/technology available. · Identify the need for upgrades, configurations or new systems and provide a clear strategic plan where required to deliver. · Develop and manage the Ireland IT budget and track associated spend, ensuring strong return on investment. · Develop end to end in-country IT metrics and reporting to monitor and assess the performance of and improvement opportunities of the service. · Develop, implement and manage optimal IT related business practices and processes aligned to the IT Governance Framework. · Identify trends and opportunities to implement process efficiencies. · Responsible for IT infrastructure at each retail site in Ireland ensuring appropriate support and back ups are in place for business continuity at all times. · Responsible for ensuring cyber security controls and risk management are adhered to and maintained. · Work with the Applegreen CIO on delivering Group strategic initiatives and standards attending Group COE meetings and providing country input for group reporting. · Contribute to the broader Ireland senior management team and to the broader IT community also as required. The Candidate should have the following: Education, Qualifications & Experience: · Honours degree in IT or related discipline. Masters or post graduate also advantageous in related field. · Minimum of 10 years relevant IT experience in related field, with at least 3 years in an IT senior management/IT Director level position. · Experience managing IT budgets, costs and return on spend essential. · Prior experience with Azure or AWS preferable. · ITIL framework experience essential. · Prior experience of Freshservices, POS and ERP also a distinct advantage. · Experience in retail environment preferred. Additional Key Skills & Attributes: · Strong team and people management skills with proven track record of building a high performing team and acting as a coach and role model for the IT team in line with Applegreen Core Values. · Ability to deliver IT outcomes and improvements whilst balancing resources, costs, scope, risk and timescales. · Ability to manage a complex budget and spend with clear reporting · Strategic thinker with the ability to execute directly at high quality and pace. · Experience in managing organisational change and project delivery with strong project management skills. · Keen interest in digital trends and digital innovations and how business performance can be enhanced through appropriate infrastructure and tools · Strong commercial acumen and a focus on delivering value and return to the business. · Strong work ethic with experience delivering to deadlines. · A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required. · Excellent drive, enthusiasm and commitment and a keen interest in progressing their career in Applegreen. · A positive attitude with a solution focused approach to challenges that arise. · Exceptional interpersonal, communication and teamwork skills, and ability to engage and develop relationships with individuals at all levels of the organisation. · A self-starter with the ability to also work collaboratively as a member of a highly interdependent team across Applegreen. · Is resilient and calm under pressure. · Has sound judgement and objective logical decision-making skills. · Willing to travel to sites as required and be flexible with work hours to meet the needs of this role.
