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Sort by: relevance | dateRetail Assistant
Hourly Rate: €13.90 per hour At Holland & Barrett we're more than just a retailer – we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you. What you'll do: Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Deputy Manager
Salary: Up to €35,000 DOE, 25% colleague discount, 30-days annual leave pro rata The Role Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As a Deputy Retail Manager, you'll be second in command supporting the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and Level 2 Operational Training, you'll be trained in all areas of running a successful store and, when you're ready, we will help you move up into a Store Manager role. The Person To be successful, we'd like you to show us that you have: We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Assistant Manager
Hourly Rate: €14.90 per hour Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities. What you'll do:
Digital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Digital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Digital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Digital Services Regional Area Lead
About the Role The purpose of the role is to work directly with the Head of Support Services and other members of the national support team to ensure and lead the Digital Services workplan driven by the organisation’s strategic plan and objectives. Guidance and authority The job holder will report to the Head of National Programs and is expected to operate with autonomy. They will also be directed by the work of any Digital Services Working Group and attend those meetings. The Head of National Programs will be responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others Key responsibilities Online Peer Support Services • Oversee the day-to-day management of our new online peer support groups. • Ensure the implementation of appropriate safeguards within our online services. • Technical support to Grow staff and members in the provision of digital supports through the online platforms. • Ensuring our tools and processes are fit for purpose, capturing appropriate data around membership demographics. • To ensure the implementation of appropriate safeguards within our online services. Managing and Supporting People • To manage the team to include recruitment, induction and so on in line with human resources. • To manage and support the people reporting to you. • To develop a high performing team. • To set the direction for the team in line with the strategic and localised plan. • To lead and motivate direct reports to advance employee engagement, resolving differences and ensuring cohesion among members. To lead by example and in line with the organisation’s staff interaction principles. • To provide advice and support on group work in conjunction with the HNP and support the resolution of group or interpersonal conflict. • To support team members in handling challenging situations that may arise in groups e.g. a member presenting with suicidal thoughts. • To plan, organise and deliver on team communication and training including weekly team meetings. • To plan, organise and deliver on one-to-one communication, review and training using clear review. • To work with own teams to deliver on the delivery of Groups, Education programmes, Regional and National weekends. • To ensure the health, safety and welfare of your teams. • Providing cover where required and supporting the on-call support system in line with the on-call roster. • Managing and supporting volunteers in your department e.g. CE placements or support volunteers. Operations and Project Management • To develop the Organiser and Recorder Structure for online groups. • To develop membership engagement with 12 step work by finding meaningful ways for this to take place. • To liaise with communications to ensure the effective signposting, accessibility and integration of digital services. • To oversee the day-to-day management of our online peer support groups. • To ensure the data collection and analysis of service user engagement (from point of contact to engagement with services and feedback mechanisms) to inform future development and respond to needs identified. • To ensure tools and processes are fit for purpose, capturing appropriate data around membership demographics and inputting this onto our Salesforce database. • To provide technical support to Grow staff and members in the provision of digital supports through the online platforms. • To maintain the relevant website information and develop new information for the website as required. • To work with Regional Managers ensuring resources are available to meet demand. Monitoring & Evaluation • Management of online registrations from point of contact, follow-up contact to service engagement. • To manage the MS Forms – working with Monitoring and Evaluation to ensure that the reports required by the HNP are completed on time. Relationship Building • Working with Communications to ensure effective signposting and integration of digital services. • Working with Monitoring & Evaluation Officer to ensure that data on online Grow groups is kept up to date and compliant with data protection legislation. Existing recording of information is not done completely through Salesforce and uses other software e.g. a list of new online groups in an Excel spreadsheet in Microsoft Teams, a survey to all people who made an enquiry to the website after six weeks using survey software and is managed by Communications. • Working with Regional Managers ensuring resources are available to meet demand. • Build and maintain relationships with National Program Co-Ordinator and across all areas of the organisation to ensure the needs of our members are reflected consistently throughout our digital footprint. • To present on areas of the business to colleagues and external personnel. Reporting • To develop reports measuring outcomes and impact of services in line with Grow requirements and HSE Agreements. • To work with the Monitoring & Evaluation Officer to update and maintain accurate information on the Salesforce database, ensuring that all records are maintained and data protection laws are fully complied with. • To evaluate service through member engagement, building relationships with volunteers working across our digital platforms. • To utilise this information to develop and inform strategy. Compliance • Work with the GCRO to ensure that the correct policy and procedure is in place relevant to this activity and that it is communicated and implemented throughout Grow. Quality Assurance • To ensure online Grow Groups process standards are maintained and promote continuous quality improvement and compliance within Grow. • To complete administrative tasks in a timely and professional manner and to work with the national team to ensure adherence to legislation and protect the reputation of Grow. Risk Management • Work with the GCRO to review and develop current risk management documents and structures to ensure effectiveness. Project Management • To address change, as and when required, in a positive attitude and manage new projects as they arise. Finance and Budgeting • In conjunction with your line manager, control the costs of projects and operate in a cost-efficient manner. • To support all fundraising initiatives and to encourage and promote Grow member participation. Other information In addition to the duties and responsibilities listed above, the role holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/change. At Grow, we are committed to our mission to create new hope and meaning by empowering people to develop their own positive mental health and it is responsible for agreeing the priorities for this role in consultation with you. The nature of matters referred upwards include those: − where significant resistance is experienced in the development of good practice and implementation of policy or strategic objectives − where practice or proposed practice places stakeholders in a position of risk − where the decision will have a significant impact on the workload of others About You − Knowledge of Community and General Mental Health in Ireland is desirable − Excellent relationship building and people management skills − Excellent written and oral communication skills − Excellent interpersonal and networking skills − A flexible and resilient character − Motivated self-starter − Ability to work with often conflicting priorities and on one’s own initiative − Organising and planning − Excellent IT skills Terms − €TBA − Holidays – 20 days per annum or 25 after 5 years’ service (pro rata for part time) − Can join the Grow Mental Health Contributory Pension Scheme − Bike to Work / EAP
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
Training Officer (Regional)
Location: The postholder will co-ordinate and deliver training nationwide and will be based at one of the Ruhama Regional Offices. Reports to: Head of Services Purpose: • To co-ordinate, deliver and evaluate a range of training packages including individual bespoke training to frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations) regionally across Ireland and work collaboratively with the Training Lead in the design and development of all training. • To work with the Training Lead on the establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, Human Trafficking for Sexual Exploitation. Hours: Permanent and full time 35 hours per week, rostered Monday to Friday in line with the needs of the service. Ruhama services are delivered between 9am-5pm & 11am–7pm Salary: Competitive salary range applies. KEY DUTIES & RESPONSIBILITIES: Training packages • Work collaboratively with the Training Lead to co-ordinate, deliver and evaluate the existing Ruhama training programme to a range of frontline practitioners & non frontline organisations (statutory, non-statutory, community and voluntary organisations). • Work with Training Lead to coordinate the delivery and evaluation of bespoke training for individual organisations. • Work with the Training Lead in any design, development, and piloting of a new range of training designed to respond and meet the expressed needs in the regions. • Contribute to the review of the evaluation process for all training. • Work with the Training Lead and Policy and Communications to input into the design, branding, and packaging of all training. • With the Training Lead, review and pilot new innovative ways of delivering training to take account of various learning styles. • Liaise and network with organisations in the regions to identify training needs. • Promote the training packages in conjunction with Policy and Communications. • Keep up to date with trends in the regions and at national and international level which may inform a change in direction of training. Training Hub • Contribute to the scoping, development and establishment of an accredited evidence-based Training Hub which will provide training and sharing of expertise of understanding and supporting victims/survivors of prostitution, sexual exploitation, Human Trafficking for Sexual Exploitation. Administration • Procure training materials following procurement processes. • Prepare reports for the Head of Finance and Head of Service for submission to grant applications and funding reports on the training packages. • Log and respond to all training requests in conjunction with the Training Lead and keep an accurate up to date record of all requests and the status of those requests. • Facilitate information workshops, promotion stands and groups nationally as required. • Be vigilant to any Health, Safety and Welfare risks in the workplaces and bring any concerns to the attention of your line manager or Health & Safety Officer. • Be aware of the Children’s First Guidelines, and Vulnerable Adult and Child Protection Policy in Ruhama and bring any concerns to the attention of the DLO (Designated Liaison Officer). • Attend supervision on a regular basis with line manager (Head of Service). • Work as a team member to develop and fulfil the vision, aims and objectives of Ruhama. • Comply with all Ruhama policies and procedures. • Contribute to Ruhama’s policy work and campaigns to raise public awareness of sexual exploitation. • Contribute to a strong public profile and the promotion of Ruhama. PERSON SPECIFICATION The person specification sets out the essential and desirable abilities and qualities needed by the successful candidate for this post. Qualifications • A relevant third level qualification e.g. social care, addiction, nursing, counselling, psychology, education, adult education or related field is essential at QQI level 8 or equivalent. • An accredited training qualification is desirable. Experience • Minimum of three years of designing and delivering training, disseminating information to the public and building partnerships is essential. • Significant experience of training coordination, administration and evaluation is essential. • Experience of working in liaison with other agencies within the community, voluntary and statutory sectors is essential. • Experience of working on projects related to social change and/or domestic, sexual and gender-based violence is desirable. • Experience of Salesforce including developing reports is desirable. • Language skills, other than excellent English, is desirable. Knowledge • Understanding of how to design and evaluate training programmes is essential. • An understanding of gendered based violence, including prostitution and sexual exploitation is desirable. • A knowledge and understanding of a trauma informed approach is desirable. • A knowledge of sector relevant legislation is desirable. Skills and Abilities • Excellent communication and inter-personal skills essential. • Excellent written and spoken English language skills are essential. • Clearly demonstrated organisation, coordination, and administration skills essential. • Excellent presentation and facilitation skills essential. • Effective problem solving and decision-making skills essential. • Ability to effectively multitask and manage competing deadlines. • Demonstrate competence and professionalism to carry out the duties and responsibilities of the role. • Ability to manage challenging behaviour and issues. • Proven ability to use own initiative and work as part of a team. • High motivation and enthusiasm with a positive attitude and flexible in response to organisation change & development. • Ability to maintain confidentiality within the guidelines and policies of Ruhama. • Strong report writing and IT skills. • A strong interest in social justice & human rights essential. • Develop and maintain effective working relationships with other services, using an interagency approach. Other • Availability for flexible rostered working hours is essential. • Full clean Irish driving licence and access to a car is essential. • Availability and willingness to travel nationally to deliver training on a regular basis. • Garda Vetting will apply.
