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Sort by: relevance | dateCommunications & Public Affairs Executive
Job Purpose The Communications & Public Affairs Executive will support the delivery of Sport Ireland’s communications and public affairs priorities. Assist the Communications Manager in responding to media enquiries, monitoring coverage, and identifying opportunities to raise Sport Ireland’s profile while ensuring that communications are timely, accurate, accessible and aligned with Sport Ireland’s strategic priorities. Assist the Public Affairs Manager with department queries, briefing requests, parliamentary questions and other related matters. Working as part of the MarComs (Marketing & Communications) Unit, the post-holder will collaborate across Sport Ireland’s operations and with external stakeholders to promote Sport Ireland’s work and the work of Sport Ireland funded bodies. Key Duties and Responsibilities Communications Support • Support the implementation of Sport Ireland’s communications plans and related activity across corporate and operational areas. • Draft, edit and coordinate communications materials, including, as required; press releases, press lines, quotes, web copy, stakeholder updates, internal communications, Q&As, and event materials. • Assist the Communications Manager with responding to media enquiries, monitoring coverage, website updates and identifying opportunities to raise Sport Ireland’s profile. • Provide day-to-day administration of Sport Ireland’s digital channels, including website updates and social media publishing, ensuring content is accurate, consistent, accessible and aligned to brand and tone-of-voice standards. • Provide adaptable support across the communications function, contributing to projects and campaigns that further organisational priorities. Public and Government Affairs Support • Support the implementation of Sport Ireland’s public affairs plans and related activity across corporate and operational areas. • Drafting, editing and coordinating public affairs materials, including but not limited to; department requests, Parliamentary Questions, briefing material and speeches or remarks. • Provide adaptable support across the public affairs function, contributing to projects that further organisational priorities. Events, Administration, Governance and General • Provide administrative support to the MarComs function (for example, maintaining records, publication lists, contact lists, approvals logs, and supporting budget and purchase order administration where assigned). • Contribute to the daily operations, including oversight of the shared inboxes, recording requests, following standard operating procedures, and facilitating timely responses. • Assist with the organisation of events including but not limited to guest lists, running orders, brochures, branding and logistics. • Ensure work is carried out in line with relevant policies and governance requirements, including brand guidelines, digital governance, accessibility standards, the Official Languages Act, records management, General Data Protection Regulation and procurement processes. This is not an exhaustive list and the role will include any duties required by Sport Ireland from time to time which are appropriate for the position and the needs of the organisation. Person Specification: Essential: Qualifications, Experience, Knowledge, Skills and Abilities • A third level qualification in a related discipline or relevant experience. • Strong writer and communicator with high levels of accuracy, judgement and attention to detail. • Excellent interpersonal skills, with the ability to build effective working relationships across a wide range of stakeholders. • Highly organised, with the ability to manage multiple priorities and work effectively to tight deadlines in a fast-paced, changing environment. • Proactive and resourceful, with sound judgement and the ability to identify and escalate issues appropriately. • Confident information technology skills, including Microsoft Office and familiarity with digital and social media platforms. Desirable: Qualifications, Experience, Knowledge, Skills and Abilities • Experience in a communications, media, or public affairs role. • Interest in sport, current affairs, the media landscape, and public policy. • Proficiency in the Irish language. Additional Information: Contract: Full Time, Permanent. Salary Scale: EO Standard Scale (inclusive of two long service increments). The appointment will be made on this scale at a point in line with current Government Pay Policy. New entrants to the public sector commence on the first point of scale. Location: Sport Ireland, Sport Ireland Campus, Snugborough Road, Dublin 15
Information Officer
Responsible to: Reporting to the Development Manager on a day-to-day basis. Purpose of the job: The provision of information, advice and advocacy services to members of the public, and assisting the Development Manager in the work of the information service. Main Duties: The direct delivery of information, advice and advocacy services as determined by the Board of Directors and in line with the Citizens Information Board guidelines for the provision of Citizens Information Services. The delivery of outreach services through Citizens Information Services and other outlets as required. Follow-up work arising from information and/or advocacy sessions with clients. Assisting the Development Manager in the development of innovative processes for the provision of quality information to clients in various formats using the Citizens Information Board website www.citizensinformation.ie as an information tool, supplemented by other relevant information sources. To co-operate with other service providers in the area and more generally, both statutory and voluntary, in the development of information and advocacy provision and on joint initiatives from time to time. Operation of query management, advocacy case management and data collection and statistical analysis systems. Operation of systems for monitoring and evaluation of the service. Undertaking publicity and promotional initiatives appropriate to the development of the service. Assisting in any research and/or social policy initiatives appropriate to the development of the service. Identifying and feeding back to the Citizens Information Board issues that have social policy implications. Representing the Citizens Information Service at conferences and other events as decided by the Board or Development Manager. Such duties (including administrative duties) as may be assigned from time to time by the Development Manager. Minimum Education Qualifications and Attainments Educated to Leaving Certificate standard, or equivalent, with a minimum of one year’s experience of working in an information, advice, or advocacy setting. or Less formal academic qualifications with a minimum of three years’ experience of working in an information, advice, or advocacy setting. Essential Knowledge and Experience An understanding of the issues around the provision of, and access to, information, advice and advocacy services. Working knowledge and understanding of how the social welfare, health and income tax systems operate in general, and a working knowledge of at least one of the following subject areas: employment, housing, immigration, consumer rights, or education. Excellent organisational, administrative and information technology skills. Desirable Skills, Abilities and Experience Demonstrated ability to absorb, analyse and evaluate information from a variety of sources. Strong communication skills, both orally and in writing. Previous experience in the information or voluntary sector. Proven ability to represent, negotiate and communicate on a client’s behalf. Ability to work on own initiative and as a member of a team, working effectively within the support and supervision structures operated by the Citizens Information Service. Ability to interpret and implement organisational policy. The Successful Candidate will be: Committed to the provision of free, confidential, impartial, local and independent information, advice and advocacy services. Knowledgeable about the range of information, advice and advocacy services provided by the Citizens Information Services supported by the Citizens Information Board, and knowledgeable about volunteering, particularly the distinctive characteristics of an organisation which provides a service to the public through trained volunteer personnel. Willing to work unsocial hours as may be required from time to time and willing to attend evening and occasional weekend work. Time Off In Lieu arrangements apply in all such circumstances. This is a permanent position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager or Regional Manager. The successful candidate will be available to work 17.5 hours per week (part-time). There may be a requirement to work evenings from time to time. Salary Scale: €34,672, €37,201, €39,755, €41,656, €43,497, €45,977, €47,781, €49,599 (maximum), €51,251 (LSI 1), €52,899 (LSI 2). Salaries are pro rata for part-time work. Incremental Credit: It is expected that all new entrants to South Munster Citizens Information Service will be appointed at point one of the salary scale. However, South Munster Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Munster Citizens Information Service. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first three months of employment. The decision on whether or not to award an incremental credit is made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution: 5% of salary. Employer contribution: 7% of salary. Please note that the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part-year service as follows: 23 days 24 days (upon completion of two years’ service) 25 days (upon completion of five years’ service) Full terms and conditions are contained in a Staff Handbook, which is issued with and forms part of the Employee Contract at the Citizens Information Service.
Shop Manager
Permanent: 35 hours per week (Monday - Saturday) £25,185 - £25,989 (£13.84 - £14.28ph) Processing applications will begin on 27.04.26. We offer: 20 days leave increasing to 25 days + 11 Public Holidays 1 extra leave day at Christmas Christmas closure Enhanced sickness, maternity, paternity, and adoption leave and pay 6% contributory pension scheme BHSF Corporate Health and Wellbeing Plan Death in Service Plan Staff care and support services, including access to Action Cancer services Training and development Essential Requirements 1. Relevant management experience in a clothing retail sales environment with experience of cash handing. 2. Experience of working within and achieving income and expenditure budgets. 3. Excellent communication and organisational skills 4. An ability to work under pressure using own initiative as required while having a positive and flexible approach. 5. Be able to undertake manual lifting and handling duties. Desirable Requirements 1. Experience of working with volunteers in a retail environment. 2. Computer literate with a working knowledge of MS Office (Word, Excel, Outlook, Internet) 3. Gift Aid experience Job Description Overall Responsibility The role is accountable for achieving sales within their store in accordance with the annual retail sales budget. Using best charity retail practice, creative flair and an ability to lead by example while promoting excellent customer service. Key Areas of Responsibility: Sales & Stock Generation · To achieve and exceed agreed sales targets and all retail KPIs. · To maximise sales by maintaining high standards of display and layout in the shop, ensuring stock density is maintained and regular rotation of stock is carried out while following guidelines and operational procedures. · Be pro-active in the generation of stock · To ensure stock is priced according to the charity’s guidelines. · To monitor and check the security of stock on the shop floor and stock room, and to report any irregularities to the Retail Operations Manager. Gift Aid · Promote donor sign-ups for Gift Aid and input all Gift Aid donors’ personal details to ensure data protection and accuracy. · Process Gift Aid items with correct individual donor details and price accordingly. Financial Administration · To implement and follow all financial procedures as set by the Retail Operations Manager. · To take full responsibility for the shop’s administration and accounting procedures, including till operations, daily banking and weekly accounts and to address and report any financial irregularities that may arise in the shop Volunteers · Lead and support the recruitment of volunteers locally to join the team. · Develop, motivate and support your volunteer team ensuring effective cover is in place in the shop. · Lead and inspire the shop team to provide an excellent customer and donor experience. · To promote the overall harmony of the shop team, ensuring that everyone involved is kept informed of relevant information and developments including those concerning the work of Action Cancer. Health and Safety · To ensure that the workplace for which the post-holder is responsible is maintained appropriately and in accordance with Action Cancer’s Health and Safety Policy and relevant Health and Safety Legislation. · To ensure that all volunteers are trained in all aspects of Health and Safety. · To complete relevant Health and Safety checklists as instructed by the Retail Operations Manager. Other Requirements · To observe equality of opportunity in all areas of the day-to-day work for which the post-holder has responsibility. · To compulsorily attend monthly shop management meetings and to undertake training as agreed with the Retail Operations Manager. · To actively participate in the implementation of the Annual Performance Review System and any assessments. · Where possible provide cover for other Action Cancer shops as requested by the Retail Operations Manager. · To undertake any other duties which may from time to time be requested by the Retail Operations Manager, which are commensurate with the duties and responsibilities of the post. This job description will be subject to review in the light of changing circumstances and is not intended to be rigid and definitive, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. It is important to note that the responsibilities of the post may change to meet the evolving needs of the services that the charity provides. General Responsibilities Members of staff are expected at all times to provide the appropriate service and to treat those with whom they come into contact with in a courteous and respectful manner. All staff must comply with Action Cancer’s No Smoking Policy on Action Cancer Premises and also while on duty for the charity. All duties are carried out in compliance with Action Cancer’s Health and Safety Policy and Statutory requirements. Action Cancer is an Equal Opportunities Employer. You are required to adhere to Action Cancer’s Equal Opportunities Policy throughout the course of employment. All staff must comply with Action Cancer GDPR Policy and Procedures. To ensure the ongoing confidence of the public in the staff of Action Cancer, staff must ensure they maintain the high standards of personal accountability. Terms and Conditions of Employment · All offers of employment are subject to receipt of 2 satisfactory references from referees who can comment on your work ability. One referee should be your current or most recent employer, and one from a previous employer. · Successful applicants must evidence their right to work in the UK (under the Asylum and Immigration Act). This will be evidenced in the first instance by a passport or other forms of ID that will be outlined if no passport is available. · 6 months’ probationary period · Evidence of relevant qualifications · All potential employees may be asked to attend a pre-employment medical · Business insurance vehicle cover is required to claim mileage expenses for use of own car. Action Cancer is an Equal Opportunities employer Manager, Assistant Manager, Deputy Manager, Acting Manager, Department/Concession Manager, Supervisor.
Health & Safety Officer
Irish Country Meats was established in 1992. Part of ABP Food Group, we are the largest sheep meat processor on the island of Ireland, with state-of-the-art production facilities in Camolin, Co. Wexford and Navan, Co. Meath. ABP Food Group is one of Europe’s leading privately owned agribusiness companies and is the largest beef processor in Ireland and the UK. The company also operates substantial renewable (Olleco), pet food (C&D), and protein divisions. ABP and its affiliates employ over 14,000 people and have over 50 manufacturing plants operating across nine countries. For more information, visit www.abpfoodgroup.com . The Role We are looking for a Health and Safety Officer to join our team in ICM Navan. This is an ideal opportunity for a confident individual, who has recently qualified with a positive ‘can do attitude’, and the drive to get the job done. There are opportunities for support in order to develop your skills & career options. Reporting into the site Health & Safety Manager, you will have support from the General Manager, Site Management Team and the Group Health and Safety Management Team. Requirements
Abattoir Production Operative
Founded in Ireland in 1954, ABP Food Group is a global food producer supplying high quality beef and lamb for the retail, foodservice and manufacturing sectors. We work alongside a network of over 45,000 farmers, across Ireland, Poland & the UK and help contribute an estimated €1.3bn each year into the rural economies in which we operate. As our business has evolved, we have widened our focus beyond food production. Sustainability is at the core of everything that we do and as such our meat processing is supported by three complementary divisions: renewables, proteins and pet foods. This unique circular economy allows us to minimise waste by utilising our by-products across our other divisions. This reinforces our vision to secure a more sustainable future for everyone. At ABP, we are committed to people who are aligned to our core values and passionate about our industry. With over 4000 employees across Ireland and Poland, our people are integral to how we do business. It’s imperative that we are as dedicated to our team as they are to us. No matter what stage of their career we empower our people to take ownership in their roles. We are committed to developing and upskilling our people across all areas of our business, leading the change and bringing the next generation of leaders join us at the forefront. Our abattoir team are currently seeking motivated and enthusiastic individuals who are keen to work in this area. Skilled or unskilled, this is an excellent opportunity to develop and learn new skills within a great working environment, where you will have the opportunity to rotate around a number of different jobs (after training) and become a multi-skilled operative. Main Duties and Responsibilities: You will be responsible for the processing of cattle in accordance with health and safety and animal welfare standards Duties may include: stunning; flanking, legging, trimming, back saw, hide removal, preparatory trimming. You will contribute as part of one team to ensure that cattle are processed in adherence with Animal Welfare Requirements, Food Safety legislation, and customer specification To ensure that production deadlines are met and yields maximised with minimal contamination and wastage To embrace training opportunities and take ownership of your own personal development You will be responsible for maximising the yield of the product and minimising waste to ensure production is as efficient as possible. You will be required to undertake such duties as required in a safe manner You will also be required to fully engage in all aspects of training and communication. Knowledge and Experience: -work experience in a similar position is beneficial -experience of working with a knife Skills: - Ambitious and hard working individuals - Good communication skills - Able to use own initiative - Keen and willing to learn
Warehouse Manager
C&D Foods is one of Europe’s leading own label pet food manufacturers producing a range of wet and dry pet foods. C&D Foods has grown to become one of the industry’s leading pet food producers. C&D Foods has 9 production facilities across 7 Countries (Ireland, the UK, France, Denmark, Austria, Spain, and The Netherlands) and 2 sales offices located in Manchester and Italy. C&D Foods’ Headquarters is in Mullingar, county Westmeath. At our C&D Foods site in Edgeworthstown we are currently inviting applications for the role of Warehouse Manager. As Warehouse Manager you will be responsible for managing the day-to-day activities of the warehouse, ensuring the accurate and timely dispatch of products, and maintaining high standards of inventory control and safety. Key Responsibilities:
Shop Manager
Closing date: Tue, 21 Apr 2026 Description: SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including housing, community care, shops, administration, and other specialist areas. The Role: We are currently looking to recruit a creative, self-motivated Shop Manager who is passionate about customer service and being part of an organisation that makes a difference in the local community. Our stores have a huge range of stock on display which can include furniture, clothing and bric-a-brac which will bring variety in each sale. The ideal candidate will have solid retail experience and a proven track record in achieving targets by setting high standards. This is a permanent full time contract (37.5 hours per week) and will be joining our Retail Division in Vincent's Newcastle, Co. Down . This is a great opportunity to join one of Ireland’s largest voluntary organisations and make a difference in your community Candidate Requirements: Education
Shop Assistant
About SVP SVP is a large, national, voluntary organisation with extensive experience working with a diverse range of people who experience poverty and exclusion. Through its network of volunteers and employees, it is strongly committed to social justice and advocates for the creation of a more just and caring society. SVP is an equal opportunity employer committed to treating all individuals with dignity and respect. We are dedicated to protecting everyone we encounter from all forms of harm, abuse, neglect, and exploitation, in accordance with Irish equality legislation. All employees are expected to adhere to SVP’s Dignity & Respect and Safeguarding policies, including those relating to children and vulnerable adults. The founder of the Society, Blessed Frederick Ozanam, was a devout Christian, and his legacy of spirituality remains a key element of every Conference within the Society. It is normal practice within the Society that prayers are said at the beginning and end of Conference meetings or other meetings where members are present, as this underpins the ethos of the Society. Participation is not required. Purpose of the Role To provide support and assist the Manager in the operation of Vincent’s shops in a manner that reflects SVP’s high retail standards and maintains the professionalism and profile of the Society across all areas of operation. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principal Accountabilities The role holder will be responsible for: Business Development • Effective resourcing (staff, volunteers, and stock). • Engage with shop customers to encourage volunteer recruitment. • Sustain substantial donations. • Replenish donation bags with SVP-branded bags and thank-you cards. • Review daily shop operations. • Ensure compliance with Shop Policies and Procedures Folder. • Recommend changes to improve customer care, retail standards, financial control, health and safety, and staffing. • Maximise financial contribution. • Price garments for maximum yield based on guidelines. • Deliver outstanding customer experience on every visit. • Minimise in-store costs (e.g., waste, utilities). Customer Service • Promote sales through a service culture. • Build two-way relationships with regular customers. • Gather feedback via surveys, focus groups, and events. • Promote thank-you cards and loyalty cards. • Enforce a consistent “meet and greet” policy. • Encourage regular self-assessment. • Use Vincent’s Retail checklist to assess atmosphere, displays, and after-sales service. • Maintain shop cleanliness and order. • Manage customer complaints. • Investigate and attempt resolution where possible. • Refer unresolved complaints to the Regional Retail Manager. Team Satisfaction • Foster a positive work environment. • Ensure all staff and volunteers are free from intimidation, harassment, or discrimination. • Provide work aligned with individuals’ skills and motivations. Compliance • Cash handling and reporting. • Complete the Cash Reporting Sheet daily. • Policy adherence. • Follow all SVP and Retail policies and procedures (provided in the shop’s folder). • Raise compliance concerns to the Regional Retail Manager. • Health and safety compliance. • Promote and ensure adherence to health and safety best practices and legislation. • Cash and stock control. • Address non-compliance through agreed action plans. • Report non-compliance immediately to the Regional Manager. • Operational risk reassessment. • Reevaluate risks in response to economic, legal, or procedural changes. • Collaborate with management or relevant departments to address issues. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this contributes to and constrains the work. • Influencing others not under direct authority. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training or meetings at another location. As much notice as reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break, within one week. The Society is committed to the Right to Disconnect Code of Practice, which applies to all employees regardless of where they work (office, service, home, or other remote locations) or their working pattern (core, shift, or flexible hours). Education, Experience, Knowledge and Skills Required Qualifications • Job holder should ideally be educated to Leaving Certificate standard. Experience • At least 2 years’ retail experience, ideally some of which has been gained in the community or voluntary sector. Knowledge • Knowledge of the Society and its mission and values. • Commercial awareness. Skills • Experience working in a customer-facing environment; motivated, with excellent customer care skills, confident communication, and a passion for helping people. • Excellent organisational skills. • A positive outlook with resilience and persistence in the face of barriers and setbacks. • Ability to display empathy, patience, and a well-developed sense of humour. • A keen eye for visual merchandising and display. • Self-motivated with pride and satisfaction in own work. • Outgoing and energetic; able to work independently and as part of a wider team. • Excellent numerical skills. • Willingness to work flexibly and provide cover for the Shop Manager when required. Personal Attributes • Honest and trustworthy. • Respectful. • Flexible. • Demonstrates sound work ethics. • Maintains confidentiality.
Housing Officer
Salary Range: €46,800 per annum; paid monthly Principal Accountabilities The role holder will be responsible for: Reporting Work with the Conferences to ensure the required reports are produced on all projects, properties, and tenants managed, and maintain up-to-date accuracy of the Social Housing Management System, including but not limited to: • Tenants. • Rents, arrears, voids. • Service records, repairs, and work orders. • Incidents. • Utilise the Social Housing Management System for the administration and maintenance of all relevant housing management files. Lettings/Allocations • Work with assigned Conferences to manage the letting and allocation of properties in line with the Society’s Lettings & Allocations Policy, ensuring compliance with all regulations. Rent Working with each assigned Conference to ensure that: • Each Conference is compliant with the Society’s policies concerning tenant rent and service charges. • Monitor individual rent receipts, arrears, or changes. Engage with tenants and Conference members on prevention and early warning in line with the Society’s Rent Arrears Policy, and support tenants in applying for rent assistance. • In cases of bad debt, prepare case files in preparation for RTB cases, etc. Estate Management Working with the Conferences to: • Ensure properties meet all regulatory and letting standards, including annual property inspections, stock condition surveys, and the development of preventative and long-term maintenance plans. • Schedule contractors in relation to safety management and servicing requirements. • Act as a secondary point of contact for tenants regarding repair requests and manage the repair service efficiently. Tenant Management, Engagement & Communication Involvement with the Conferences to: • Manage anti-social behaviour and other breaches of tenancy in line with the Society’s policies and procedures. • Signpost referrals for support, care, adaptations, and partner agencies to help sustain tenancies. • Safeguard tenants by maintaining awareness of best practices in safeguarding vulnerable adults and children and following SVP safeguarding policies and procedures. • Promote tenant engagement through organising meetings, events, and activities, and develop relationships with external service providers that benefit tenants. • Obtain tenant feedback on scheme performance, repairs, and maintenance through structured feedback approaches. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Ensuring confidentiality at all times. • Ensuring a friendly and supportive atmosphere at all times. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training or meetings at another location. As much notice as reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Education • A relevant degree in fields such as housing or property management, or a minimum of three years’ experience in a comparable role (desirable). • Full clean driving licence (essential). Experience • Three years’ relevant experience in property or tenancy management is desirable. • Experience working with a wide range of people or vulnerable groups (e.g., elderly, low-income households, marginalised individuals, homeless individuals). • Experience working with volunteers, committees, or boards. • Experience using housing management systems. Skills • Strong interpersonal, communication, listening, and influencing skills, with the ability to build relationships. • Excellent planning and organisational skills. • A committed team player with the ability to work on own initiative. • Strong IT skills – Microsoft Office (Outlook, Word, Excel, PowerPoint) and housing management systems. Knowledge • Knowledge of the needs and issues relating to the management of older people (over 55 years) capable of independent living (desirable). • Knowledge of technical aspects of asset management, such as health and safety, repairs, and maintenance (desirable). • Knowledge of current regulations as they apply to social housing and housing law, including the Residential Tenancies Act (desirable). • Knowledge of local authority procedures regarding tenant allocations and rent assistance payments (e.g., HAP/RAS), and rent structures as they apply to social housing (desirable). • Knowledge of current AHBRA national standards, regulations, and the environment in which social housing is delivered and managed (desirable). Personal Attributes • Honest and trustworthy. • Respectful. • Flexible. • Demonstrates sound work ethics. • Maintains confidentiality.
Shop Assistant
Salary Range: €17,617.60 per annum; paid monthly Purpose of the Role To provide support and assist the Manager in the operation of Vincent’s shops in a manner which reflects SVP’s high retail standards and maintains the professionalism and profile of the Society in all areas of operation. Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others. Principal Accountabilities The role holder will be responsible for: Business Development • Effective resourcing (staff, volunteers, and stock). • Engage with shop customers to encourage volunteer recruitment. • Sustain substantial donations. • Replenish donation bags with SVP-branded bags and thank-you cards. • Review daily shop operations. • Ensure compliance with Shop Policies and Procedures Folder. • Recommend changes to improve customer care, retail standards, financial control, health and safety, and staffing. • Maximise financial contribution. • Price garments for maximum yield based on guidelines. • Deliver outstanding customer experience on every visit. • Minimise in-store costs (e.g., waste, utilities). Customer Service • Promote sales through a service culture. • Build two-way relationships with regular customers. • Gather feedback via surveys, focus groups, and events. • Promote thank-you cards and loyalty cards. • Enforce a consistent “meet and greet” policy. • Encourage regular self-assessment. • Use Vincent’s retail checklist to assess atmosphere, displays, and after-sales service. • Maintain shop cleanliness and order. • Manage customer complaints. • Investigate and attempt resolution where possible. • Refer unresolved complaints to the Regional Retail Manager. Team Satisfaction • Foster a positive work environment. • Ensure all staff and volunteers are free from intimidation, harassment, or discrimination. • Provide work aligned with individuals' skills and motivations. Compliance • Cash handling and reporting. • Complete the Cash Reporting Sheet daily. • Policy adherence. • Follow all SVP and Retail policies and procedures (provided in the shop’s folder). • Raise compliance concerns to the Regional Retail Manager. • Health and safety compliance. • Promote and ensure adherence to health and safety best practices and legislation. • Cash and stock control. • Address non-compliance through agreed action plans. • Report non-compliance immediately to the Regional Manager. • Operational risk reassessment. • Reevaluate risks in response to economic, legal, or procedural changes. • Collaborate with management or relevant departments to address issues. Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature, and high levels of local autonomy within the Society: • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. • Influencing others not under direct authority. Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required to work or attend training or meetings at another location. As much notice as is reasonably practicable will be given of any such requirement or change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled but were unable to avail of on a particular occasion, including the reason for not availing of such rest period or break, within one week. The Society is committed to the Right to Disconnect Code of Practice, which applies to all employees regardless of where they work (office, service, home, or other remote locations) or their working pattern (core, shift, or flexible hours). Education, Experience, Knowledge and Skills Required Qualifications • Job holder should ideally be educated to Leaving Certificate standard. Experience • At least 2 years’ retail experience, ideally some of which has been gained in the community or voluntary sector. Knowledge • Knowledge of the Society and its mission and values. • Commercial awareness. Skills • Experience of working in a customer-facing environment; motivated, with excellent customer care skills, confident communication, and a passion for helping people. • Excellent organisational skills. • A positive outlook with resilience and persistence in the face of barriers and setbacks. • Ability to display empathy, patience, and a well-developed sense of humour. • A keen eye for visual merchandising and display. • Self-motivated with pride and satisfaction in own work. • Outgoing and energetic; able to work independently and as part of a wider team. • Excellent numerical skills. • Willingness to work flexibly and provide cover for the Shop Manager when required. Personal Attributes • Honest and trustworthy. • Respectful. • Flexible.
