Auctioneering and Property Services apprentice jobs
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�� South Dublin & Wicklow | Permanent Full-Time Ready to lead with purpose and make a real difference in people's lives? At Sunbeam House Services , we support adults with intellectual disabilities to live meaningful lives with choice, dignity, inclusion and independence. We're seeking a dedicated Person in Charge (PIC) to lead and inspire teams while ensuring high-quality, person-centred supports. About the Role ✅ Lead and manage residential services ✅ Support individuals to achieve their personal goals ✅ Build positive relationships with families and stakeholders ✅ Ensure compliance with HIQA standards and best practice ✅ Develop, coach and support your team to deliver excellent care What You'll Need ✔ CORU Registration (or eligibility as outlined by CORU requirements) ✔ Minimum 3 years' relevant experience ✔ Leadership and people management skills ✔ Full driving licence and access to a car ✔ Current right to work in Ireland Why Join Sunbeam? �� Permanent role with opportunities for growth �� Pension scheme and excellent benefits �� Values-led organisation focused on people, quality and inclusion At Sunbeam House Services, our values guide everything we do. We are committed to person-centred supports, respect, dignity, rights, inclusion and empowering people to live their best lives. Be the leader who helps create positive outcomes every day. ��
Customer Services Agent
JOB PURPOSE The Customer Services Agent plays a key operational role in the safe, secure, and efficient operation of the airport terminal. The postholder is responsible for managing customer issues and complaints, supporting operational resilience during disruptions, conducting inspections and audits, monitoring service standards, ensuring regulatory compliance, and acting as a key point of contact for passengers, airlines, and airport stakeholders. The role requires sound judgement, strong decision-making skills, and the ability to balance customer needs with operational, safety, and security requirements. KEY DUTIES Play an essential and proactive role in all emergency procedures, including leading terminal evacuations and responding to aircraft emergency-related incidents, in strict adherence to established protocols. Ensure strict adherence to all statutory, company, and relevant aviation industry regulations concerning health, safety, fire, and security. This includes actively protecting airport users, staff members, and the critical business interests of the company. Administer essential first aid services and follow-up care to customers and staff in emergency situations (First Aid certificate required), ensuring immediate welfare and safety. Ensure the safe, secure, and efficient operation of all aspects of terminal and landside operations, optimizing resource utilization and proactively identifying potential risks. Conduct regular, comprehensive audits of all terminal fixtures, fittings, and equipment; proactively identify deficiencies; and implement immediate corrective actions, making decisions to mitigate risks and maintain safety and service standards. Contribute to the financial success and operational integrity of the airport through effective supervision of terminal contracts, including conducting regular, detailed audits of standards defined in Service Level Agreements with service providers to ensure compliance, mitigate risks, and enhance the passenger experience. Execute critical support duties related to operational safety, including the issuance and management of Permits to Work, Hot Work Permits, and Work Sign-Off Sheets. The Customer Service Agent is also expected to conduct contractor staff inductions, safety briefings, and thorough pre-work site assessments and preparations. Manage and optimize passenger flow through the terminal to meet both the commercial and operational needs of the business, strictly adhering to operational procedures and identifying and addressing any bottlenecks or safety hazards. Provide accurate and timely information to customers, actively managing and resolving complex passenger complaints and comments, and promoting commercial opportunities available to all passengers and airport users. Provide assistance as necessary in the Control Centre during operationally busy periods with CCTV system monitoring, call handling, updating the Flight Information Display System, PA announcements, and related duties, dealing with all queries in a courteous and professional manner. Communicate and liaise effectively with all airport users, business partners, and control authorities, ensuring a proactive approach to customer service at all times. Undertake general clerical and support duties, including the production of Flight Schedule Reports and Station Reports, and ensure the provision of a quality and efficient service for the Operations Department. Ensure that all statutory and company regulations regarding health and safety, fire, and security are followed to protect airport users, staff members, and the business interests of the company. Uphold the company’s information security policies and procedures, ensuring the confidentiality, integrity, and availability of company data. Any intellectual property created during the course of employment shall remain the property of the company. Respond or assist appropriately in any emergency and participate in emergency exercises, as detailed in the Emergency Orders within the aerodrome manual. Embrace the company’s Vision, Values, and Behaviours, contributing as a stronger individual and team member. PERSON SPECIFICATION1. Physical
Support Worker Adult Day Services
Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2025 . Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking a highly-motivated Support Worker to join our team in Adult Day Services, Cork . Contract Type: Permanent, Temporary, Relief Contract Hours: Full-time/Part-time and Variable hours Salary Scale: €35,070 to 42,440 pro rata per annum. This pay scale is subject to increases in 2026 in accordance with the recent WRC agreement towards enhanced pay adjustments in Section 39 organisations. Annual Leave Entitlement : 30 days per annum pro-rata and proportionately less for less than 12 months service. Overview of the Post: The role of Support worker is to work as part of a dedicated and innovative team to provide person centred services to children and adults with disabilities who attend Enable Ireland Services. Overview of Duties & Responsibilities: Please see Job Description for full list The successful candidate will have Essential Criteria: · QQI Level 5 Major Award (8 modules) in one of the following: o Healthcare Support o Social Care o Pre Nursing o Disability Care Skills o Childcare OR o Health related area (Individuals with 3 modules completed will be eligible to apply once written commitment given to complete the remainder of the Major Award within 12 months of start date.) OR · SNA Qualification OR · Year 1 of a relevant degree programme in Health and Social Care (such as Social Care, Child Care, Nursing, Occupational Therapy, Physiotherapy, Speech & Language Therapy) AND · Full Clean Manual Driving Licence and willingness to drive company vehicles. AND · Be eligible to work in the state Desirable Criteria: · Experience of supporting people with disabilities. · Experience of working with people with behaviours of concern. · Experience of providing personal care · Basic IT skills If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: · Excellent internal and external training opportunities · Generous annual leave entitlements · Flexible Working · Long service reward scheme · Pay adjusted Maternity Leave · Pay adjusted Adoptive Leave · Pay adjusted Paternity Leave · Wellbeing benefits · Pension For a full list of our benefits & conditions, please click here: What now? To apply, please download the Job Description and Person Specification for your information and complete the online application form. CVs will not be accepted. Closing date for applications: 12th August 2026 A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. · The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. · Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. · Applications are invited from suitably qualified applicants from all sections of the community. · The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. · Please review Enable Ireland’s Rezoomo Privacy Policy here: https://enableireland.ie/resources/publications/rezoomo-privacy-policy · Please review the Enable Ireland’s External Data Protection Notice available at https://www.enableireland.ie/privacy-policy for details on how Enable Ireland processes applicant’s personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy
Casual Customer Service Assistants
Key Purpose of the Post The post holder will act as the first point of contact for members of the public seeking to access Leisure Services. He/she will, as part of a team, ensure that services are convenient, accessible, and delivered to the highest possible standards of customer service. The post holder will strive to ensure customer service standards are met and that a wide range of enquiries and transactions are dealt with at the first point of contact within Leisure Services. The post holder will be required to maintain an up-to-date knowledge of Leisure Services and functions and ensure the relay of accurate and current information to members of the public. Duties and ResponsibilitiesCustomer Service and Administration
Service Administration Assistant
Services Administration Assistant Action Cancer House / BIG BUS - all over Northern Ireland (Based at Action Cancer House, Belfast) NJC Scale Pts 3-5: £24,796 - £25,583 (£13.62 - £14.05ph) Permanent 35 hours per week We also offer: Overall Responsibility As Northern Ireland’s leading local Cancer Charity providing prevention, detection and support services, this vital role works within a team providing a high-quality clerical and reception support for Action Cancer’s Services primarily in Action Cancer House (Belfast) as well as in the BIG BUS, Action Cancer’s state-of the art mobile service. Action Cancer is an Equal Opportunities Employer
Clinical Practice Development Manager
Grade VII | Permanent Full-Time �� Bray, Co. Wicklow (with travel across services) Lead Practice. Inspire Teams. Improve Lives. Are you an experienced Social Care, Health or Disability Services professional ready to influence practice at a strategic level? Sunbeam House Services is seeking an exceptional Clinical Practice Development Manager to lead our multidisciplinary and practice development functions across the organisation. This is a unique opportunity to shape the future of disability services, champion person-centred practice and support teams to deliver outstanding outcomes for the people we support. If you are passionate about leadership, quality improvement, human rights and empowering others to achieve excellence, we would love to hear from you. About Us At Sunbeam House Services, we support adults with intellectual disabilities to live meaningful, independent and fulfilling lives within their communities. Our services are built on respect, inclusion, dignity, choice and a commitment to ensuring every person is supported to achieve their goals. The Opportunity As Clinical Practice Development Manager, you will provide strategic leadership to our multidisciplinary teams, driving innovation, quality improvement and evidence-based practice across the organisation. You will work closely with senior leaders, managers and clinical professionals to: ✅ Lead and develop multidisciplinary services ✅ Drive person-centred and rights-based practice ✅ Champion quality, governance and service improvement ✅ Support complex case reviews and clinical decision-making ✅ Foster collaboration, learning and innovation ✅ Translate strategy into meaningful outcomes for people supported Who We're Looking For We are particularly interested in hearing from high-calibre candidates with backgrounds in: You will bring: ✔ A relevant professional qualification (Level 8 or above) ✔ At least 5 years' post-qualification experience ✔ Senior leadership or management experience ✔ Experience leading multidisciplinary teams, projects or services ✔ Strong understanding of HIQA Standards, safeguarding and rights-based practice ✔ A collaborative, compassionate and values-led leadership style ✔ Excellent communication, stakeholder engagement and change management skills What We Offer �� Permanent Grade VII position �� Competitive salary package �� Pension scheme �� Professional development opportunities �� Leadership role with real organisational impact �� Flexible and supportive working environment �� Opportunity to influence strategic service development Why Join Sunbeam? This is more than a management role. It is an opportunity to help shape the future of disability services, strengthen professional practice, support talented multidisciplinary teams and make a meaningful difference in the lives of the people we support every day. Apply Today Ready to take the next step in your leadership career? We welcome applications from experienced professionals who share our commitment to person-centred, rights-based support and continuous improvement. Join a team where your leadership can create lasting impact. �� Sunbeam House Services is an equal opportunities employer and values diversity, inclusion and respect for all.
NSS, CNM Breast Care Nurse, Breastcheck Southern Unit
The National Screening Service (NSS) delivers four national population-based screening programmes – for cervical, breast and bowel screening and for detecting sight-threatening retinopathy in people with diabetes. Our programmes focus on looking for early signs of disease in healthy people, so that we can: Please refer to job description for detailed eligibilty criteria Join our team and we'll provide you with the support you need to deliver and succeed. This is an unmissable opportunity to join a diverse and supportive workplace where staff feel valued. #ChooseScreening
Building Services Technician
H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting a Building Services Technician. Company: H&J Martin Limited – Facilities Management Job Type: Full Time, Permanent Location: Sensata, Global Business Point, Newtownabbey Our Business H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued. Role Overview The successful candidate will have proven trade experience (Electrical Bias) and primarily be based at Sensata with responsibility to ensure that all facilities delivered on site are to an exceptional standard. The job role is primarily hands-on completing both planned maintenance and reactive tasks, this role requires the organization and supervisory management of subcontractors PPM works and reactive tasks, as well as updating information on company and Client CAFM systems on task status using computer or handheld device. A strong sense of ownership will be displayed making sure the building and its grounds are always in excellent condition. Building a good working relationship with the client and communicating with them regarding issues that may affect the operation of the facilities is another important function of this role. *Please see the attached document for the full Job Description. The closing date for completed applications is Friday 21st August 2026 at 12noon. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER
Health Promotion Nurse Specialist
�� Wicklow �� Permanent | Full-Time �� Clinical Nurse Specialist (ID) Salary Scale: €62,699 - €79,227 LSI Help Shape Healthier Futures At Sunbeam House Services , we believe every person has the right to live a safe, healthy, meaningful life with dignity, choice and opportunity. We are seeking a passionate and innovative Health Promotion Nurse Specialist to provide clinical leadership across our services, helping to improve health outcomes, reduce inequalities, and promote wellbeing for adults with intellectual disabilities throughout Wicklow and South Dublin. This is an exciting opportunity to influence practice, support staff development, lead quality improvement initiatives, and ensure the people we support have access to the right healthcare, at the right time, in a way that respects their individual needs and preferences. About Sunbeam House Services Sunbeam House Services is a Section 38 organisation supporting adults with intellectual disabilities through residential, day, respite, community and clinical services. Our work is guided by a commitment to: �� Person-Centred Practice �� Equality of Opportunity �� Transparency and Accountability �� Safeguarding and Rights-Based Supports �� Community Inclusion and Independence What You'll Do As Health Promotion Nurse Specialist, you will: ✅ Lead health promotion and wellbeing initiatives across the organisation ✅ Support preventative healthcare, screening programmes and health education ✅ Develop accessible health information and health literacy resources ✅ Deliver education, coaching and training to frontline teams ✅ Lead and contribute to clinical case reviews and service improvement projects ✅ Support staff in responding to complex healthcare needs ✅ Work collaboratively with multidisciplinary teams and healthcare providers ✅ Improve healthcare access and reduce health inequalities for the people we support ✅ Contribute to the development of policies, pathways and clinical guidance that improve outcomes and quality of life What We're Looking For ✔ Registered Nurse with current NMBI registration (or eligibility to register) ✔ Minimum 3 years post-registration experience ✔ Experience in intellectual disability, community nursing, general nursing or related healthcare settings ✔ Demonstrated experience in health promotion, education, quality improvement or practice development ✔ Strong leadership, communication and relationship-building skills ✔ Commitment to person-centred, rights-based practice ✔ Passion for empowering people to achieve the best possible health outcomes Why Join Us? �� Meaningful work with real impact �� Opportunity to influence health and wellbeing across a growing organisation �� Collaborative multidisciplinary team environment �� Continuous professional development and specialist practice opportunities �� Pension scheme �� Supportive leadership and values-driven culture �� Opportunity to contribute to Sunbeam House Services Strategic Plan 2025-2030 Join a Service That Puts People First This role is about more than healthcare. It is about empowering people to understand their health, access the supports they need, and live fuller, healthier and more independent lives. If you are an experienced nurse who shares our commitment to dignity, inclusion, safeguarding and person-centred practice, we would love to hear from you. Together, we can create healthier futures and stronger communities.
Instructor/Supervisor
Remuneration The salary scale for the post is: Workshop Supervisor/Instructor, Senior 6402: €41,431 €42,317 €43,595 €44,920 €46,295 €47,717 €49,192 €50,719 €52,317 €54,011 €55,805 LSIs Instructor/Supervisor/ (Specialist Agencies) 6425 €36,291 €38,479 €39,291 €40,472 €41,499 €42,388 €43,667 €44,994 €46,371 €47,796 €49,273 €50,803 €52,406 Salary Scales are updated periodically and the most up to date versions can be found here: Pay scales Purpose of the Post To promote independence for the client’s day to day living and support in educating them to live a full and meaningful life. The Instructor/Supervisor will develop and promote positive learning opportunities as part of the service we deliver in line with New Directions Quality Framework for Community Inclusion and Active Citizenship. They will encourage, monitor and record the progress of individuals, and devise and adapt resources to suit individual leaning styles. Instructor/Supervisors must also keep up to date with innovative developments in their area of supports to people with disabilities. The provision of a quality of life and a supportive atmosphere for individuals which always acknowledges and respects the rights and equality and personal dignity of the individual and promotes their independence. Principal Duties and Responsibilities · Support people to access training, education and work experience as part of theirprogression towards an inclusive life in the community · Support people to develop the necessary skills around personal care and wellbeing · Assist people with mobilisation and personal care needs · Empower people with relevant information concerning access to primary care teams, multi-disciplinary supports and other supports in the community · Prepare and develop modules that can support and equip people with the skills to have valued social roles in the community · Develop, foster and maintain a good relationship with the individuals, parents, staff and volunteers · Facilitate and participate with the person, their family/friends and staff in the decision-making process through the circle of support · To assist everyone in reaching their maximum potential in independence, communication and personal development · Actively search for opportunities for the person to have valued roles in their community · Ensure new concepts, innovations and ideas are developed in consultation with the team and the Person in Charge · Encourage and support the community involvement and foster positive links with other agencies and services · Participate in the co-ordination and development of individual plans to meet the needs of the people we support · Manage risk in a positive way that strengthens individual ability to try new experiences · Maintain strict confidentiality in relation to staff and service users Administering Medication in line with company policy · Driving company vehicle · Participating in activities alongside client as detailed in their Personal Outcome goals · Any other duties as may be assigned from time to time by the Person in Charge The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Risk Management, Quality, Health & Safety ” All employees have general statutory obligations under Section 13 and 14 of the Safety Health and Welfare at Work Act 2005 as follows: · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated SHS protocols for implementing and maintaining these standards as appropriate to the role.Comply with relevant statutory provisions and take reasonable care for their own safety, health and welfare and that of any other person who may be affected by their acts or omissions at work. · Co-operate with Sunbeam House Services and any other person to enable relevant statutory provisions to be complied with. · Not engage in improper conduct or other behavior that is likely to endanger their own safety, health and welfare at work or that of any other person. · Attend training as required particularly training in relation to safety, health and welfare at work or relating to the job carried out. · Make correct use of the safety equipment, clothing or training provided, or other items provided for their safety, health and welfare while at work. · Not to intentionally, recklessly, or without reasonable cause, interfere with, misuse or damage any appliance or safety equipment provided to secure the safety health or welfare of persons arising at work. · Not to intentionally or recklessly place at risk the safety, health or welfare of other staff, clients, contractors or visitors or any person in connection with work activities. · Report to the Operations Manager/Senior Operations Manager/Person in Charge without delay any defects in equipment, article or substance, place of work, or systems of work which might be a danger to safety, health and welfare of which they are aware. · Report to the Operations Manager/Senior Operations Manager/Person in Charge without delay any work being carried on or likely to be carried on in a manner that might be a danger to safety, health and welfare of which they are aware, and any contravention of the relevant statutory provisions that may be a danger to safety, health and welfare of which they are aware. · Report all accidents immediately no matter how trivial to the Operations Manager/Senior Operations Manager/Person in Charge and Safety Officer using the organisation’s Accident Report Form. · Ensure they are not under the influence of an intoxicant to the extent that they are a danger to their own safety health or welfare at work or that of any other person, and submit to any appropriate, reasonable and proportionate tests by a competent person if reasonably required by Sunbeam House Services. In addition, staff are reminded that: · They are not allowed to attend the premises or carry out duties whilst under the influence of drink or illicit drugs. Any person found breaking this rule will be liable to instant dismissal. · Any person who becomes aware that they are suffering from any disease or physical or mental impairment which would be likely to cause them to expose themselves to a risk of danger they must immediately inform their Operations Manager/Senior Operations Manager, Person in Charge or Supervisor. · Any person who is under medical supervision or on prescribed medication and who has been certified fit for work should notify their Operations Manager/Senior Operations Manager, Person in Charge or Shift Lead of any known side effects or temporary disabilities which could hinder their work performance, and which may be a danger to themselves, their fellow workers or clients. · Staff may be required to undergo a medical assessment of their fitness to perform work activities that give rise to critical risks to the safety, health and welfare of other staff, clients or others. Whilst on duty, staff are not permitted to wear any item of clothing, footwear or jewellery which may cause a risk of injury to themselves, clients or staff colleagues. Staff who work with clients must ensure they are appropriately dressed for the nature of work carried out and are aware of potential dangers to clients and themselves regarding, for example, large fingernails, shoes, belts, buckles, jewellery, ties, hair and so on. Flip-flops, mules, slippers or high heels are not suitable footwear for staff working with clients. Wearing quantities of rings or bracelets or neck chains is not appropriate. The wearing of earrings other than a simple stud is specifically prohibited. The wearing of any other type of ring in pierced areas of the body is prohibited. The direction of the Person in Charge (or in their absence the person in charge of the work shift) and Operations Manager/Senior Operations Manager must be adhered to. Education & Training · Engage in the SHS performance appraisal process in conjunction with your PIC as appropriate. Eligibility Criteria Qualifications and/ or experience · Applicant must hold a QQI Level 7 in Social Care or Foreign Equivalent (validated by QQI) to qualify for 6402 Pay Scale · A minimum HETAC level 6 qualification in Training or Education, Social Care or other relevant areas · A minimum of 1 years’ experience working with people with an intellectual disability · Experience and skills in facilitating group work and community participation, whilst supporting clients in achieving their goals and priorities · Experience in the development, delivery and implementation of accredited courses e.g. QQI and OCR · Interest in activities and supports in the community · Have an ability to deal with confidential information in a discreet and responsible manner. Desirable: · A passion for promoting and empowering those you support · A team player wiling to lone work as well as working as part of a team · A knowledge of the New Directions regulations/standards and relevant legislation · Hold a full driving licence · Minimum of 1 years’ post qualification experience of working with adults with intellectual disability is desirable · Experience working with people with complex needs in a variety of different situations. · Experience in dealing with responsive behaviour in a positive manner. · Have excellent organisation and communication skills. · Be enthusiastic, energetic and creative. · Excellent personal & interpersonal skills. · Excellent IT skills and report writing skills. · Interest in activities and supports in the community. · An ability to deal with confidential information in a discreet and responsible manner. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements Service Focus · Plan and implement a programme of instruction that adheres to the required standard of FETAC · Focus on the student’s involvement in the community and inclusive opportunities as a priority · Prepare purposeful and appropriate lesson plans that provide for effective teaching strategies · Plan and implement a program of training designed to meet individual needs of students · Create a positive learning environment conducive to learning by employing a variety of appropriate teaching strategies · Encourage student enthusiasm for the learning process · Provide progress reports as required Results Focus · Plan, prepare and deliver lessons to a range of classes · Assess progress, giving appropriate feedback and maintain records of individual’s progress and development · Research new topic areas and maintain up-to-date subject knowledge · Devise and write new curriculum materials · Select and use a range of different learning resources and equipment · Prepare individuals involved in external courses such as VEC and third level institutions · Manage activities in the classroom and in the community, and apply appropriate and effective measures to ensure learner’s needs are addressed · Support the work of volunteers, college students on work placement in the area and people on government schemes · Participate in and organise extracurricular activities · Participate in meetings, parents'/families’ evenings and other training events · Liaise with other professionals, such as psychologists and other multi-disciplinary members · Undergo regular observations and participate in regular in-service training as part of continuing professional development · Adhere to Quality Standards in your work location · Maintain strict confidentiality relating to matters regarding personnel and services · Attend and actively participate in staff meetings as required · Actively participate in supervisory support as per Organisation Procedure Communication · Support individuals to identify their future aspirations and current support needs and consider how these can be met · Communicate in a valuing manner with all people · Proven ability to compile and publish reports · Expertise in office applications and internal IT systems Build Relationships: · Get to know the interests, needs, hopes, dreams and priority goals of key client/s, by spending regular quality time together, and listening to others who know them well, and through the Personal Planning process. · Support the client to use their interests and skills to explore and develop a range of positive roles in the community. · Develop positive working relationships, and keep in regular contact with the full range of their key clients supporters, including family members, people in the community and paid supporters (Circle of Support) · Support key client/s to develop, expand and maintain their Circle of Support beyond SHS. · Arrange regular planning meetings, include the client and people from the Circle of Support who share the client visions for the future. The client goals are the agenda for the Planning Meetings. Share Responsibilities: · Encourage different individuals from the Circle of Support to be the person responsible for supporting one of the client goals. Communicate effectively: · Regularly share relevant information with key client, PIC, staff teams who work with the client and with the clients Circle of Support. · Keep regular contact with each of the people who have agreed to support a goal for progress update and to share this information with the client, the staff team, and others in the Circle of Support, as needed. Record Keeping: · Record relevant information and up-dates of Actions on their key clients Personal Plan, stored in the clients Personal Profile Folder. · Keep all information in the clients Personal Profile Folder up-to-date. · Support key client to keep an up-to-date record of their Personal goals themselves and who is supporting each goal, in a format and location accessible to them. This could be a photo album, a diary, a folder or a poster. This record belongs to the client. The Key Worker is responsible for supporting the client to add to it, and to share it with other staff/family, if they so choose.
