Jobs in Wicklow
Sort by: relevance | dateWarehouse Operative
The Wanzl Group is a recognised global leader for the supply of retail equipment and services across the Logistics Industry and retail sector. The Wanzl UK Group of companies is the largest subsidiary of Wanzl turning over circa £80m annually & currently employs circa 700 staff throughout the UK & Ireland. The role of Operative will assist in the smooth running of the Wicklow Town Warehouse. Key Responsibilities: Schedule: Monday to Friday Supplemental pay types: Opportunity for a yearly bonus
Cabin Host/ess
Job Profile VistaJet are excited to announce that we are hiring and expanding our Cabin flying team. **Please note - you must have the right to live and work in Europe or the UK** You will work onboard one of our modern and luxurious private jets, placing dedicated focus on our customers comfort during their entire experience. Ultimately creating a unique home away from home experience, which our customers have come to love. As a brand ambassador you will understand that every flight is special and planned down to the finest of details. You will take care of every aspect of the customers experience to ensure they enjoy a tailored and unparalleled service. You will be proud to wear the VistaJet uniform and as an ambassador, always represent the brand to the highest of standards, across the globe. If this sounds like you, then this incredible opportunity could be the next step in your career. (Kindly note: if you have recently applied for this position, please wait 12 months from our last correspondence from you) Role overview You will always provide the highest standards of safety and comfort. You will be solely responsible for the entire cabin experience focusing on inflight service and cabin presentation. You will be supported by our global teams who will ensure you have all the support you need behind the scenes to create a unique tailored experience; from the moment your customers arrive. You will work for 17 days on and have 13 days off, this pattern of working is protected by our teams to ensure stability for you, although at times a degree of flexibility may be required. The fluidity of this role is what makes it exciting and unique to the world of VistaJet, essentially everyday will be a new adventure. You will be asked to choose a preferred base from our extensive list, this gives you flexibility and of course stability in calling your base, home. You will proceed from this base on day 1 and return on day 17. In addition to the above you will be supported by our experienced Cabin Management team, in both performance and development, and they will be available to you 365 days of the year. Industry-leading training Our incredible trainers will build on your current service skills and expertise by enrolling you onto our intensive 2-week training academy in Malta. This will incorporate and enhance your skills, that will have been demonstrated by you at one of our Cabin Assessment days. You will receive medical and safety training, so you are fully prepared to always ensure our clients safety and comfort. We kindly ask for all candidates to wait 12 months if they have previously applied or have attended an interview for the same position, please build on your previous experience and expertise and reapply to us. Required Skills, Qualifications, and Experience
Care Support Workers
Job Opportunity Role: Care Support Workers Contract Type: Permanent Part Time Contract Hours: 6 x 39 Hour plus 1x34 Hour Contracts Cheshire Service: Greystones Address: Greystones Co.Wicklow We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will support people with all aspects of their daily lives as per their individual needs and in accordance with their evolving personal plans to support them to live their best possible lives. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for: Hold or be in the process of undertaking a minimum of QQI Level 5 in Healthcare Support or a minimum of QQI Level 6 Social Care or a Nursing qualification. Have experience in supporting people with disabilities. Hold or be working towards gaining a Full Manual Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Eligibility to work in Ireland is essential. Good Standard of verbal and written English. Computer literate (experience with online care management systems an advantage). Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Candidates who have experience and no qualifications may be hired if they are willing to undertake and complete QQI Level 5 Healthcare Support within two years of the commencement of their role. Why work for us Flexibility in working hours. €15.91to €18.49 Depending on Experience. Premiums paid on unsocial hours. Career opportunities. Induction and ongoing training via Cheshire Academy. Free onsite Parking. Benefits Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral Scheme QQI Training Program. Welcome packs. Employee discounts. Closing Date: 15th of July 2025 @5pm Apply by clicking on the QR Code Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Apprenticeship Programme
Expression of Interest – Kirby Group Apprenticeship Programme Permanent position available with a considerable portfolio of works for the next 5+ years To build your career by assisting in the delivery of ‘leading edge’ engineering projects. To work with a vibrant, agile and multi-functional team in delivering projects on time, safely, to budget and to the required quality standards. To benefit from Kirby’s Career Development Programmes that will enhance your leadership capability. To work with the best. About Kirby Group Engineering Kirby Group Engineering is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. The Opportunity Kirby is an international multi-disciplinary engineering services contractor and leading provider of high-value engineering services to a number of ‘blue chip’ companies. Operating across Ireland, the UK and Europe, Kirby has become the engineering service provider of choice in growth segments such as pharmaceuticals, data centres and power transmission and distribution. Our culture is innovative, collaborative and performance focused. The successful candidate will have the opportunity to grow and develop in a company committed to developing talent and rewarding performance. Kirby are currently seeking candidates for our Apprenticeship Programme. We aim to develop the best and brightest apprentices to become world class craft professionals. Requirements Applicants must have completed their leaving certificate and have obtained a minimum C3 / O4 grade in ordinary level maths and will need a Valid Safepass Card – No experience necessary. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Welcome Advisor
What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you will have the opportunity to work closely with our personal and business customers. In this role, you will: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Telemetry Maintenance Technician
Grade and Salary E: €49,252 - €73,877 per year The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions. The Telemetry Maintenance Technician will report to the Telemetry Maintenance Lead. The Telemetry Maintenance Technician has a national remit and is responsible for supporting the delivery of a customer focused service providing day to day developmental, technical and operational support to the National Operations Management Centre team and the users of the Uisce Éireann Telemetry system. This involves the review of site signal listings, configuration, monitoring end to end testing and resolving problems (nuisance alarming, incorrect configuration etc.), the raising of work orders and stakeholder management where appropriate. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Warehouse Operative
Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland’s most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far. Role Description The opportunity has arisen for a full-time Warehouse Operative to work in Avoca Central Stores, Rathnew, Co. Wicklow. This is a full-time permanent position with an immediate start, working 40 hours per week, on a 5 over 7 basis. Responsibilities
Support Worker
Support Worker – Residential service 31.5 hours per week - Permanent Contract Job reference: SW_PADD31.5_0107 Shared Night Duty Essential criteria for the position of Support Worker: Full Job Specification available on request
Household Survey Interviewer 2025
Overview of the Role Title of the position: Temporary & Permanent Household Survey Interviewers (Average weekly hours 25.15). Locations: We are recruiting in the following locations: Clare, Sligo, Carlow, Cavan, Limerick, Wexford, Longford, Donegal, Laois, Leitrim, Mayo, Monaghan, Roscommon, Westmeath, Offaly, Waterford, Louth and Galway. Survey interviewing work is carried out across the whole country. However, it is the policy of the CSO to assign interviewers to suitable geographical locations based on their home address. Therefore, the offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Roles and Responsibilities Preparation for interviewing/collection process This involves attending appropriate training sessions as directed by field management/CSO headquarters. Trainings may be conducted on-site or virtually. This training process involves studying any necessary documentation, learning how to use IT systems and processes as well as testing new questions/processes. A tablet computer and smartphone will be used to manage interviewer workload. Attendance at training is mandatory. Survey Interviewing/Collection Survey work requires interviewers to carry out data collection by means of electronic data capture, using a tablet or other data capturing device. Interviewers will be required to transfer data to CSO headquarters in the manner prescribed for each particular survey. Interviewers will be expected to meet minimum data collection targets and deadlines as outlined by field management. Interviewers are expected to meet high data quality standards in a timely manner. Liaison with Field Management/CSO Headquarters Interviewers are expected to be in regular contact with field management through telephone, email, virtual meetings (e.g., MS Teams) or in-person contact. Administration Interviewers will be expected to complete and submit relevant administrative documentation by specific deadlines using both electronic and paper methods. Data Protection Interviewers will ensure high levels of data governance and information security, particularly regarding access to confidential data. Other duties Any other duties, which may be assigned from time to time, as appropriate to the position of Survey Interviewer. Eligibility to Compete and Certain Restrictions on Eligibility Citizenship Requirements Eligible candidates must be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who has a Stamp 4 permission1 or a stamp 5 permission. 1 Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent. Requirements for the Position • Education requirement: intermediate certificate/junior certificate or equivalent. • Hold a current full driving licence with authorisation to drive in Ireland and have the full use of a car for the hours spent working on the survey. • Fluent English both written and spoken. • Proven experience of personal interaction with the public ideally through face to face and telephone interviewing, practical social work or related work. • Good IT software skills, e.g., Microsoft Office 365 and MS Teams. • Availability to work flexible hours. This flexibility extends to working variable hours during evenings, Saturdays and some daytime work when potential respondents are at home. • The ability to guarantee confidentiality at all times in relation to your role. • Good communication/articulation skills together with good persuasion and negotiating skills. Special Features The Interviewer position is a lone worker position. This means that the Interviewer works from their home and organises and completes their own work under the supervision of the Survey Coordinator in line with role requirements. Interviewers must be available to work flexible hours. Survey Interviewers are expected to work on average 25.15 hours per week. Depending on the survey involved, this flexibility will extend to working variable hours during evenings, Saturdays and some daytime work when potential respondents are available. Being a Household Survey Interviewer in the CSO What surveys will I work on? You could be working on a range of different surveys and may be simultaneously working on up to 3 surveys at a time – so time management and multi-tasking skills are a must. Some of the main surveys conducted by CSO Household Survey Interviewers are the Labour Force Survey (LFS), the Survey of Income and Living Conditions (SILC), and the Household Budget Survey (HBS). The CSO arealso recruiting through this campaign for interviewers to work on the Growing Up in Ireland survey – the national longitudinal study of children in Ireland which has been following the progress of c.20,000 children and their families since 2006. From time-to-time the CSO conducts other surveys, as requested, and you may be asked to work on these as well. More information on CSO Household Surveys can be found on the CSO website: https://www.cso.ie/en/surveys/householdsurveys/ What will my working hours be? You will be contracted to work 25.15 hours per week. You will have flexibility in working these hours, but there is a requirement for evening and Saturday work – you are not required to work any Sundays. We have found that the best times to interview households tend to be between 4pm and 8pm, though this may vary depending on the area you are in. Households are willing to give up their free time to participate in our surveys and it is important that you are as flexible as possible to find a time that suits them to participate. Where will I be working? Your work assignments will be based on your home location and will branch out from there. You may need to travel further from home at times and the distance of the travel will depend on whether your location is urban or rural in nature. Flexibility in relation to travel is required at times to meet the demands of individual surveys. Your area of work may change from time to time. What will I be paid? Starting rate of pay effective 1st March 2025 is €387.85 (ppc) per week. A different rate will apply where the appointee is not required to make a Personal Pension Contribution (non ppc). In addition to this, there is also the potential to earn an additional completion payment of up to 13% of grosspay depending on response rates achieved. Civil service mileage rates apply for any work-related travel in addition to other allowances which may be payable. What training will I receive? All household survey interviewers will receive comprehensive training on the role before starting work. This usually involves initial training in a specified location which will last approximately 2 weeks, with further on-site and online training sessions depending on which surveys you will be working on. Quarterly, regional in-person training sessions are also organised, as well as ad-hoc training sessions from time to time. On-going training and support will be provided by your appointed Coordinator, who will be your first line of contact with the CSO and will manage your work on a day-to-day basis. What is expected of me? Minimum expected response rates will apply to each of the surveys on which you work, and you will be expected to achieve these rates. Household survey interviewers are the CSO representatives at doorsteps across the country and must at all times carry out their work in a professional and respectful manner. You will be expected to maintain regular contact and communication with your Coordinator. Key Competencies for Survey Interviewer SURVEY INTERVIEWER COMPETENCIES Customer Service & Communication Skills • Actively listens to others and tries to understand their perspectives/requirements/needs. • Understands the steps or processes that customers must go through and can clearly explain these. • Is respectful, courteous and professional, remaining composed, even in challenging circumstances. • Can be firm when necessary and communicate with confidence and authority. • Communicates clearly and fluently when speaking and in writing. Delivery of Results • Takes responsibility for work and sees it through to the appropriate next level. • Completes work in a timely manner. • Adapts quickly to new ways of doing things. • Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. • Demonstrates initiative and flexibility in ensuring work is delivered. • Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. Information Management/Processing • Approaches and delivers all work in a thorough and organised manner. • Follows procedures and protocols, understanding their value and the rationale behind them. • Keeps high quality records that are easy for others to understand. • Is comfortable working with different types of information, e.g., written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. Drive & Commitment to Public Service Values • Consistently strives to perform at a high level and deliver a quality service. • Serves the government and people of Ireland. • Is thorough and conscientious, even if work is routine. • Is enthusiastic and resilient in the face of challenging circumstances and setbacks. • Is personally honest and trustworthy. • At all times acts with integrity. • Understands own role in the team, making every effort to play their part. Selection Process The selection process may include some or all of the following elements: • Shortlisting of candidates based on the information contained in their application form; • Competitive preliminary interview; • Any other tests or exercises that may be deemed appropriate. Applicants who are successful in this competition will be placed on a panel, in an order of merit. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Permanent Panel: The permanent panel will be maintained for no longer than 3 years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Temporary Panel The temporary panel will be maintained for no longer than 3years. The offer of an appointment to a position will depend on both the candidate’s geographical location and their position on the panel. Should similar vacancies, including temporary positions, arise elsewhere in the CSO candidates may be drawn from this competition. Security Clearance You will be required to complete and return a Garda eVetting form should you come under consideration for appointment. This form will be forwarded to An Garda Síochána for security checks on all Irish and Northern Irish addresses at which you resided. If you have resided/studied in countries outside of the Republic of Ireland for a period of 6 months or more, it is mandatory for you to furnish a Police Clearance Certificate from those countries stating that you have no convictions recorded against you while residing there. You will need to provide a separate Police Clearance Certificate for each country you have resided in. Clearance must be dated after the date you left the country. It is your responsibility to seek security clearances in a timely fashion as they can take some time. You cannot be appointed without this information being provided and being in order. The Importance of Confidentiality Subject to the provisions of the Freedom of Information Acts, 2014, applications will be treated in strict confidence. All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes Code of Practice This competition is being organised in accordance with the Code of Practice titled Appointment to Positions in the Civil Service and Public Service published by the Commission for Public Service Appointments (CPSA). The CSO will consider any requests for review in accordance with the provisions of this code. A copy of the Code may be accessed at www.cpsa.ie. The CSO is an equal opportunity employer. Assignments will be made based on qualifications and the ability to carry out the responsibilities of the grade or post. Candidates’ Obligation Candidates should note that canvassing will disqualify and will result in their exclusion from the process. Candidates must not: • knowingly or recklessly provide false information • canvass any person with or without inducements • personate a candidate at any stage of the process • interfere with or compromise the process in any way. It is important to remember that this is a competitive process for a role where integrity is paramount.Sharing information on the selection process e.g., through social media or any other means, may result in you being disqualified from the competition. A third party must not personate a candidate at any stage of the process. Specific Candidate Criteria Candidates must: • Have the knowledge and ability to discharge the duties of the post concerned. • Be suitable on the grounds of character. • Be suitable on the grounds of health and physical fitness. • Be suitable in all other relevant respects for appointment to the post concerned. If successful, they will not be appointed to the post unless they: (a) Agree to undertake the duties attached to the post and accept the conditions under which the duties are, or may be required to be, performed. (b) Are fully competent and available to undertake, and fully capable of undertaking, the duties attached to the position. Quality Customer Service We aim to provide an excellent quality service to all our customers. If, for whatever reason, you are unhappy with any aspect of the service you receive from us, we urge you to bring this to our attention. Feedback will be provided on written request. General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) came into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. When your application form is received, we create a record in your name, which contains much of the personal information you have supplied. This personal record is used solely in processing your candidature and should you be successful certain information will be retained by the CSO’s HR division for employment purposes. Salary - PPC (Personal Pension Contribution) The weekly salary scale for this position effective from 1st March 2025 is as follow: €387.85, €407.01, €411.90, €426.06, €440.28, €454.52, €468.74, €482.96, €496.78, €510.62, €524.47, €540.65, €552.03, €573.46 (NMAX), €590.32 (LSI1), €598.05 (LSI2) Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Hours of Attendance Formal hours of work do not apply to these duties. Permanent Survey Interviewers will be assigned a quota of weekly work on CSO household surveys which, on average over the period of a quarter, should not exceed 25.15 hours per week. Temporary Survey Interviewers will be assigned survey duties as required on a weekly basis. Workinghours for Temporary Survey Interviewers will depend on the number of households to be surveyed. Working patterns can be flexible but Survey Interviewers should be available to take on work at least 5 days on average per week outside of the headquarters which in respect of this employment is based in the Survey Interviewer’s home. The flexibility of the working hours is such that the Survey Interviewer is expected to work when potential respondents are available, and the Survey Interviewer will be expected to minimise unproductive work hours and journeys in this regard. Sunday working is not permitted in this employment. No additional payment will be made for extra attendance over and above 25.15 hours per week as the rate of remuneration payable covers any exceptional extra attendance liability that may arise from time to time. Survey Interviewers will be obliged to keep a record of the hours worked as outlined in the Organisation of Working Time Act, 1997 (Organisation of Working Time (Records) (Prescribed Form and Exemptions) Regulations, 2001.
Administrative Assistant
SALARY SCALE: Department of Health & Children consolidated pay scales (01/03/2025) apply per annum pro rata: Clerical Officer Grade | €30,810 - €46,335 (LSI €47,948). This position is funded by the H.S.E. MAIN DUTIES AND RESPONSIBILITIES Clerical and Administrative • To carry out on-going clerical duties and administrative tasks as they arise and assisting nurse management with their administrative tasks • To answer the telephone and relay appropriate messages – large volume of calls on daily basis • Communicating with members of the public, patient relatives, visitors to the ward area • To document and arrange transport for patients when required • To collect, distribute post • Keep databases up to date e.g. PCOC System (Training provided) • To arrange appointments for Outpatient Department Clinics • Type large volumes of correspondence. (Currently using Tepro system, Microsoft word and PAS) (Patient Administration System) • Ensure appropriate supply of labels in healthcare records as required • To provide cross cover for colleagues in palliative care administration unit as required • To liaise with the Admissions Office and Patient Services Department on a regular basis. • To liaise with healthcare records on a regular basis • To file all charts, reports, associated documentation etc. on a daily basis. Ensuring appropriate management of backlog if and when it arises • To collect and distribute all charts, reports, etc. • To prepare folders for discharged patients according to Hospice policy and ensure that they are maintained in good order. • To maintain records of admissions, discharges and transfers for patient census information. • Communicating with patients / family members for sign off of documentation e.g. insurance forms • To ensure that medical and death certificates are available for signature. • Maintain and manage reports as required • To keep Nurses Station tidy and ensure that an adequate supply of stationery is available • To register Deaths with the Registrar of Births, Deaths and Marriages on a weekly basis. • To forward stores requisition books to the Our Lady’s Hospice & Care Services Hospice Central Stores. • To forward the nurses duty to the Department of Nursing on a weekly basis. • Ensure Healthcare Records are maintained in strict accordance with Hospice Policy • Work with and part of the wider multi-disciplinary team • Ensure healthcare records are appropriately stored and accurately tracked on PAS system • Prepare Healthcare Record, name band and associated admission documentation as required • Carry out all other duties appropriate to the grade as may be assigned by time to time by the Ward manager, Grade IV Clerical Officer for this area and the Patient Services Management team. INFORMATION TECHNOLOGY: • To assist in ensuring that the Administrative team make the most effective and efficient use of developments in information technology for both patient care and administrative support, in a manner which integrates well with systems throughout the organisation. • To utilise developments in information technology for both patient care and administrative support in line with the overall administrative service. • To effectively and efficiently use information technology for the role in a manner which integrates well with systems throughout the Hospice TRAINING AND EDUCATION: • The employee will monitor and keep up-to-date with developments in IT. • Administrative practices and all other relevant matters to ensure maintenance of knowledge and skill base in order to facilitate contemporary professional practice. • Evidence of on-going education and CPD will be required. Such evidence may be assured by the attendance and participation at both legally and locally mandatory training programmes, subject to the approval of the Head of Department. From time to time, mandatory participation in in-service training programmes will be required. • To participate, as required, in teaching/training of staff/students of own or other disciplines. • Assisting of junior/new staff members and other health care workers, as appropriate, is an inherent part of the work of the employee. • To be involved in the induction and training of newly appointed staff. • To initiate and participate in research. • To take responsibility for seeking out opportunities for further education and development. HEALTH AND SAFETY: • To be familiar with Hospice policies, practices and procedures. • To adhere to the policies and procedures laid down in the Safety, Health and Welfare and Work Act, 2005. • To maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005. • To work in a safe manner with due care and attention to safety of self and other authorised persons in the workplace. • To instruct assigned staff in safe working practices. • To report immediately any accidents or incidents involving patients, staff or members of the public to the Head of Department. Other Duties: • Will maintain accurate and up to date records. • To attend and participate in such meetings and events as may be required from time to time. • Any other duties as may be assigned to the Administrative Assistant from time to time, including deputising and/or providing cross cover for other staff, when required and such duties as may be assigned to him/her in relation to any other area of Our Lady’s Hospice & Care Services. General • Have a working knowledge of and adhere to OLH&CS policies at all times • Ensure confidentiality in all matters of information obtained during the course of employment • To present and act in a professional manner at all times and ensure colleagues do likewise. • Keep up-to-date with developments of professional practices and all other relevant matters to ensure maintenance of knowledge and skill base. • Assume responsibility for his/her own professional development. • Maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005: in that respect report any accidents / near misses and document according to policy • Provide cross cover for other areas when required and such duties as required Self-Development • To be aware of current developments and issues in health care by reading current literature and keeping abreast of new developments, attending ‘in-house’ seminars, lectures and courses when possible and as appropriate in consultation with your head of Department. • To assume responsibility for his/her own professional development and safe work practice. • To ensure a safe environment for himself/herself, colleagues and visitors. • To present and act in a professional manner at all times and ensure colleagues do likewise. General • Have a working knowledge of and adhere to OLH&CS policies at all times. • Ensure confidentiality in all matters of information obtained during the course of employment. • To present and act in a professional manner at all times and ensure colleagues do likewise. • Keep up-to-date with developments of professional practices and all other relevant matters to ensure maintenance of knowledge and skill base. • Assume responsibility for his/her own professional development. • Maintain a safe work environment in co-operation with the Hospice Management Team and with reference to the Safety, Health and Welfare at Work Act, 2005: in that respect report any accidents / near misses and document according to policy. • Provide cross cover for other areas when required and such duties as required. • To effectively and efficiently use information technology for the role in a manner which integrates well with systems throughout the Hospice. The duties and responsibilities detailed above are a reflection of the present service requirements and are not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to the post holder from time to time and to contribute to the development of the post while in office. This job description will be subject to review in the light of changing circumstances. This job description is not intended to be exhaustive but should be regarded as providing guidelines within which individuals work. Qualifications • Leaving certificate or equivalent • Secretarial or office management recognised qualification Experience • Proficient in the use of all Microsoft Office i.e. Word/Excel PowerPoint/Access/outlook. • Minimum of 3 years relevant administration experience in office setting • Database management and entry experience • Customer service experience / managing public enquiries via telephone and face to face
