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Social Care Worker - Residential Hours: 39 hours per week Job reference: SCW_MEAD_0909 Essential criteria for the position of Social Care Worker: Full Job Specification available on request
Formulation Development Opportunities
Formulation Development Opportunities Hours : 37.5 hours per week - flexible and hybrid working options available (terms & conditions apply). Salary : Competitive plus excellent benefits package Business Unit : Pharma Services Location : Based at our Craigavon headquarters There are two parts to the Formulation Development department. One is Formulation Development which involves a Scientist designing and manufacturing pharmaceutical formulations by combining a drug with excipients to create a final product such as a tablet or capsule. The formulations are optimised for stability, bioavailability and processability to ensure the drug delivers its intended effect safely and effectively. The second part of the Formulation Department contains a Technical Support team involved in the writing of Master Batch Records. A Technical Writer creates clear, concise batch records to allow the manufacture of pharmaceutical products and is also involved in data checking results from development studies. Scientific Roles If you are interested in applying for one of these exciting roles , please upload a copy of your CV to the online portal, ensuring you detail how you meet the requirements for the role. Please upload your CV in PDF format where possible. Job Descriptions are attached below to provide further information on the range of potential roles available to you, depending on your level of relevant experience. **All applicants must be eligible to work in the UK, or hold a valid visa/work permit that allows you to work in the UK on a full time permanent basis with no restrictions**
Analytical Laboratory Opportunities
Laboratory Opportunities Hours : 37.5 hours per week - flexible and hybrid working options available (terms & conditions apply). Salary : Competitive plus excellent benefits package Business Unit : Pharma Services Location : Based at our Craigavon headquarters Our expert lab teams are responsible for undertaking analysis in support of drug product manufacture, from early phase development to commercial release. Within our specialised testing laboratories, we possess experience in a wide range of analytical techniques and utilise the most advanced equipment and software packages available to ensure that all testing is performed to the highest standards. We are currently seeking experienced laboratory professionals with backgrounds in Pharmaceutical Science, Chemistry, Microbiology or similar Life Sciences degree to join our team. Successful candidates will be placed at the appropriate level based on their academic background and experience in pharmaceuticals or related industries. Graduates without prior experience are also welcome and will receive support through a bespoke training and development program. If you are interested in applying for one of these exciting roles , please upload a copy of your CV to the online portal, ensuring you detail how you meet the requirements for the role. Please upload your CV in PDF format where possible. Job Descriptions are attached below to provide further information on the range of potential roles available to you, depending on your level of relevant experience. **All applicants must be eligible to work in the UK, or hold a valid visa/work permit that allows you to work in the UK on a full time permanent basis with no restrictions**
General Operative
Key Responsibilities Zero Harm Target – Home Safe Every Day Ensuring the quality of the works meet the Clients Requirements Ensuring dockets are checked for all materials to ensure compliance and returned to the Supervisor Implementing the Stop Register when works are deemed to be unsafe Identification of Good Catches and Near Misses – reporting in same Operational Responsibilities Ability to work within a team Completing excavations, sub-ducting, chamber construction and reinstatement works Commercial astute – flag all opportunities to make work streams more efficient Detailed as-builts returned to the office on a daily basis Responsible for self and colleagues compliance to HSQE Ensuring that all materials are disposed of in accordance with legislation When applicable, Mentor; Lead; Coach; Grow and develop your direct Team members/Colleagues About the role Due to continued expansion and growth, TLI Group are recruiting for Civil General Operatives for work Nationwide We design, build and maintain vital services, connecting people on behalf of our customers. Package: Competitive rates of pay. 23 Days annual leave. Maternity Benefit Flexible working Sick pay after completion of probation. Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development. Opportunity to progress your career within a growing company. Voluntary Pension available on completion of probation. Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme. Health Insurance Discount. Life Assurance Payment. Standard industry training provided. About TLI Group TLI Group is a premier utility contractor, specialising in the maintenance and construction of Electrical and Telecommunications infrastructure. TLI Group's continued growth has been achieved by gaining new and repeat business through building on a solid reputation in the delivery of projects to the highest standard and through forming very strong and valued client relationships. Our teams have offices in Northern Ireland, Great Britain, and Ireland. Qualifications and Skills Essential Safe Pass Manual Handling CSCS Excavator/Site Dumper Ticket Experienced with all types of civil build and utility works Desirable SLG & LUGS Abrasive Wheels Truck Licence First Aid Local Authority Basic Reinstatement training
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
Business Change & Insights Manager
Remuneration The Salary scale for the post is: Grade VIII The Salary scale for the post (as at 01/08/2025) is: €82,258 - €82,997 - €86,243 - €89,502 - €92,736 - €95,983 - €99,213 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Location of Post Technology & Transformation currently have a number of offices throughout Ireland and it is expected that the successful candidate will work from one of these locations. The line manager is open to engagement in respect of flexibility around location subject to reaching agreement on a minimum level of availability to attend meetings in other nationwide locations as appropriate to carry out the functions of the post and in line with the HSE’s Blended Working Policy. · Dr. Steevens’ Hospital, Dublin Ospidéal Dr Steevens’, Baile Átha Cliath · Bective Street, Kells, Meath Sráid Bheigthí, Ceanannas, Co na Mí · Feehily’s Business Centre, Duck Street, Sligo Ionad Gnó Uí Fhithcheallaigh, Sráid na Lachan, Sligeach · Aras Slainte Chluainin, Manorhamilton, Leitrim Aras Slainte Chluainín, Manorhamilton, Leitrim · Áras Sláinte, Wilton Road, Cork Áras Sláinte, Bóthar Wilton, Corcaigh · Dublin Road, Lacken, Kilkenny Bóthar Bhaile Átha Cliath, Cill Chainnigh · Merlin Park Hospital, Galway Ospidéal Pháirc Mheirlinne, Gaillimh · 98 Henry Street, Limerick 98 Sráid Anraí, Luimneach · Scott Building Midlands Regional Hospital, Arden Road, Tullamore, Offaly Ospidéal Réigiúnach Lár na Tíre, Tulach Mhor, Uíbh Fhailí · Southgate Shopping Centre, Colpe Cross, Drogheda, Meath Ionad Siopadoireachta Southgate, Crois Cholpa, Droichead Átha, Co. na Mí · University Hospital Kerry, Tralee, Kerry Ospidéal Ollscoile Ciarraí, Trá Lí, Ciarraí · Hale Street, Ardee, Louth Shráid Héil, Bhaile Átha Fhirdhia, Có Lú There are currently 3 permanent whole-time vacancies available. A panel may be formed as a result of this campaign for Business Change and Insights Manager, Community Connect Programme from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled. Reporting Relationship The Business Change and Insights Manager will report to the relevant Programme Manager for the specific areas of responsibility allocated, along with oversight and management across the breadth of the Programme as required. Key Working Relationships The post holder will engage extensively with the established project team including specialists in a variety of fields internal and external to the team, along with providers external to the HSE. These will include: · Discipline, Operational and Senior Management leads across the 6 Health Regions · Access and Integration · Technology & Transformation · Digital Health Clinical Office · National Clinical and Integrated Care Programmes · Planning and Performance · National Communications · Staffing Representative Organisations · Programme Management colleagues across different services · Identified super-users during system configuration and roll-out · The system vendor implementation team Purpose of the Post The post holder(s) will have a lead role in supporting Community Services across the areas of Business Change Management, Communications and National and Regional Reporting in the preparation for, rollout and implementation of the Community Connect programme along with ensuring the benefits of the clinical management system are realised post implementation. The post holder(s) will be responsible for: · Ensuring a coordinated approach to the development and implementation of the Community Connect programme across all six Health Regions and the relevant functions at HSE Centre. · Provide expert input into range of HSE Community Connect workstreams by providing subject matter expertise across one or more of the following areas of Business Change Management, Communications and National and Regional Reporting · Represent the Programme Director for Community Connect at senior meetings involving key decision makers on the Community Connect Program. · Assess and anticipate barriers to successful implementation of Community Connect within Community Services and identify mitigations for same in conjunction with key stakeholders. Principal Duties and Responsibilities The role includes the following duties and responsibilities: Project/Programme Management · Lead and collaborate with key stakeholders across Community Services, HSE Centre and HSE Technology and Transformation to ensure readiness of the Community Service landscape for implementation of Clinical Management System. · Implement robust project management methodologies and processes to enable successful project performance and delivery · Engage with external stakeholders such as Department of Health and the Mental Health Commission as required · Chair relevant project teams as required and oversee the work of any sub-groups to the Project Team · Manage the progress and completion of SCS-CMS tasks and activities. · Ensure approval and acceptance of project deliverables to agreed quality standards. · Ensure the appropriate level of governance is in place, is maintained and is adhered to throughout the project lifecycle. · Manage all aspects of project delivery through the full lifecycle from initiation to closure, including identification and management of risks, assumptions, issues and dependencies. · Map and plan the management of dependencies and liaise with other Project Managers to ensure that dependencies are effectively managed. · Oversee change management activities within the programme, ensuring that impacts to people, processes and systems are identified, assessed and addressed through structured plans that support stakeholder engagement, communications, training, and sustainable adoption of programme outcomes. Project Reporting & Data Analysis · Track and report on project progress to the relevant regional or national groups as required on the progress and status of the assigned projects. This includes producing project documents, reports and presentations to a high standard to meet the needs of diverse stakeholders. · Undertake complex analysis of data, including key performance indicators and other management information such as staff and service user sensitive information, evaluate the results and complete reports. Benefit Management · Drive Benefit realisation across the programme by aligning project deliverables with strategic business objectives and ensuring measurable value is delivered to stakeholders. · Establish and manage benefit tracking frameworks, integrating performance metrics to monitor progress, validate outcomes, and support continuous improvement throughout the program lifecycle Leadership, Team Development and Resourcing · Coordinate and lead the project team in a complex healthcare environment with significant change management challenges. · Demonstrate and build project management and change management capacity within the project team. · Manage the project teams’ development and identify areas for training and further skills development as required. · Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate. · Liaise with HR and Procurement as necessary to ensure resources are acquired and utilised in line with all relevant policies and regulations. · Manage and report on the project budget and adhere to the requirements of HSE National Financial Regulations as appropriate. · Ensure all other resources necessary to the success of the project are identified and appropriately managed. Communications / Stakeholder Management · Ensure that highly effective communication mechanisms and processes are in place to manage, motivate and influence multiple project stakeholders. Strategic Vision and Healthcare Insights · Provide knowledge, experience and insight of Irish and international health care and policy systems to look strategically at challenges and issues that may arise. · Support other Projects to deliver on the National Strategy as required General · Deputise on Behalf of Programme Managers as and when required · Carry out any other duties as appropriate to the post as required by the Programme Manager · Demonstrate pro-active commitment to all communications with internal and external stakeholders · Have a good understanding of the HSE Incident Management Framework and HSE Integrated Risk Policy as relevant. · Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and procedures. · Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility. · Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team. · Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/ or experience Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role: · Significant experience at a senior level working with key stakeholders across Community Service environment as relevant to this role. · Significant experience of developing and delivering service developments in community and integrated health and social care services. · Experience in project management and delivery of projects, in a fast paced environment at a senior level across the following areas, as relevant to the role: o Delivery of Project/Programme including appropriate governance and controls o Communications management and delivery o Stakeholder Management o Data analysis o Change Management o Risk, issue & dependency management o Benefits management · Experience of managing and developing a project team, driving and enabling significant change including a strong track record of delivering ICT enabled change projects, as relevant to the role Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 68 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Other requirements specific to the post · Access to appropriate transport to fulfil the requirements of the role · Flexibility in relation to working hours to fulfil the requirements of the role Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non-European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status. To qualify candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Professional Knowledge & Experience Demonstrates: · Demonstrate knowledge of community health services, in particular the clinical and operational environment and accountability structures in the HSE. · Demonstrate knowledge of Digital Health and its applications in community services. · Demonstrate evidence of service monitoring/evaluation. · Demonstrate effective senior programme management skills. · Knowledge of HSE Reform Policies and Programmes with a particular understanding of how this will impact Community Services · Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources · Champions measurement on delivery of results and is willing to take personal responsibility to initiate activities and drive objectives through to a conclusion · Motivation and an innovative approach to the job within a changing working environment Commitment to a Quality Service Demonstrates: · An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected · A client user and customer focus in the delivery of services · Places strong emphasis on achieving high standards of excellence · A core belief in and passion for the sustainable delivery of high-quality user focused services · An ability to cope with competing demands without a diminution in performance
