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Subway Supervisor - Applegreen Corbally As a Subway Supervisor at Applegreen, you will be a crucial part of our front-line operations. If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community, teamwork, our customers. What will I be doing as a Subway Supervisor at Applegreen? INDHP
Marketing Manager
Marketing Manager (Maternity Cover) Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 17,000 people. Are you a strategic thinker with a passion for delivering impactful marketing campaigns? Applegreen is seeking a Marketing Manager for a 9-month fixed-term maternity cover to join our dynamic team and play a pivotal role in shaping and executing our marketing strategy. This is a high-impact role where you’ll work closely with senior leadership, manage cross-functional relationships, and drive campaigns that deliver real commercial value. Key Responsibilities:
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
HR Operations Officer
Nature & Duration of Contract Permanent Wholetime A reserve list may be created for the filling of this post. This reserve list may be used if this post becomes vacant again within twelve months. Department / Function Human Resources Reporting To ATU HR Operations Manager or any such other person as may be appointed by the President or assigned from time to time. Location Any ATU Campus (Galway City, Letterkenny, or Sligo) Essential Qualifications and Skills ▪ have the requisite knowledge, skills and competencies to carry out the role to a high standard; ▪ be capable and competent of fulfilling the role to a high standard; ▪ have obtained at least Grade O6 (formerly D3) in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise; Desirable Qualifications and Skills Desirable ▪ A relevant undergraduate qualification to degree level (level 8) or a relevant HR professional qualification/accreditation is desirable. ▪ Experience in a HR Generalist or Specialist role, at an appropriate level; ideally with a strong working knowledge and experience of Compensation, Leave & Benefits ▪ Experience of positive engagement with unions on work related matters ▪ Demonstrate experience of working with inter disciplinary teams. ▪ Excellent communication and interpersonal skills; written and verbal with strong presentation proficiency. ▪ Up to date knowledge of employment law including experience of developing and implementing HR policies and procedures. ▪ Demonstrated ability to apply judgement and flexibility in a busy work environment. ▪ Chartered member of CIPD. ▪ Understanding of the issues facing Higher Education in Ireland. Skillset/Competencies ▪ Experience of simultaneously managing multiple projects and competing priorities to tight deadlines while maintaining accuracy and attention to detail. ▪ Demonstrated skills and experience in developing solutions to complex issues and supporting others with same. ▪ Knowledge and understanding of the broad remit and work of HR with a particular emphasis on compensation, leave and benefits. ▪ Strong analytical skills with an ability to solicit, prepare and present meaningful information to a broad spectrum of internal and external stakeholders. ▪ Ability to communicate clearly and effectively, both in writing and orally, with staff at all levels across the university. ▪ Acts genuinely and with integrity, in a manner that builds trust and engages and motivates others. ▪ Understands the mission, purpose, and objectives of the university, and embraces change and transformation within area of responsibility. Overview of the Role The HR Operations Officer will discharge organizational and administrative guidance and supervisory management responsibilities within the ATU HR function primarily focused on post hire Onboarding, Compensation and Leave & Benefits. Duties ▪ A key element of the role will be to enhance the range, quality, and timeliness of HR operations services and provide support and advice to management and HR colleagues. ▪ Lead, supervision and support for relevant HR activities with a primary focus on post hire Onboarding, Compensation and Leave & Benefits. ▪ Act as a point of contact for management, staff and unions on post hire related HR operations matters. ▪ Ensure adherence to all relevant legislation, circulars, sectoral agreements and ATU policies and procedures including responsibility and oversight for all effective management and processing of staff leave applications and associated pay related matters. ▪ Administrative and line management of designated members of the HR team. ▪ Proactive and positive collaboration with Finance Team and other related stakeholders on pay related matters including being HR Operations lead for payroll processing and approvals. ▪ Provide advice and support to management, colleagues, and staff across a broad range of HR operations matters. ▪ Advise on HR issues relating to Compensation, Leave & Benefits and terms & conditions of employment, including positive collaboration with internal and external stakeholders to resolve queries in a time efficient manner. ▪ Guidance and support for the successful completion of related HR projects. ▪ Deputise for the HR Operations Manager as required. ▪ Represent HR on ATU committees and sectoral groupings as required. ▪ Contribute and support the development and implementation of the ATU HR strategy and strategic plan. ▪ Ensure that the university complies with current employment legislation, equality, and other appropriate legislation, having regard to Department of Further and Higher Education, Research, Innovation and Science and university regulations. ▪ Advise and support the development and implementation of relevant HR policies and procedures. ▪ Foster positive employee relations and collaborative working relations and open communications across the university. ▪ Ensure the accuracy of information contained on all personnel records and conform to requirements of the Data Protection Act and other relevant legislation. ▪ Positively contribute to the development and implementation of appropriate management information systems. ▪ Undertake other related duties as may be assigned from time to time. ▪ The nature of the work may require working outside normal working hours as required from time to time. ▪ The appointee will carry out the lawful instructions of the President and comply with the requirements and regulations of the Minister. Salary Grade VII Salary Scale (€60,011 – €78,016) Candidates external to the sector may be appointed up to the 3rd Point (€63,193) of the Salary Scale in accordance with University Policy Hours of Work 35 hours per week
HR Operations Officer
Nature & Duration of Contract Permanent Wholetime A reserve list may be created for the filling of this post. This reserve list may be used if this post becomes vacant again within twelve months. Department / Function Human Resources Reporting To ATU HR Operations Manager or any such other person as may be appointed by the President or assigned from time to time. Location Any ATU Campus (Galway City, Letterkenny, or Sligo) Essential Qualifications and Skills ▪ have the requisite knowledge, skills and competencies to carry out the role to a high standard; ▪ be capable and competent of fulfilling the role to a high standard; ▪ have obtained at least Grade O6 (formerly D3) in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise; Desirable Qualifications and Skills Desirable ▪ A relevant undergraduate qualification to degree level (level 8) or a relevant HR professional qualification/accreditation is desirable. ▪ Experience in a HR Generalist or Specialist role, at an appropriate level; ideally with a strong working knowledge and experience of Compensation, Leave & Benefits ▪ Experience of positive engagement with unions on work related matters ▪ Demonstrate experience of working with inter disciplinary teams. ▪ Excellent communication and interpersonal skills; written and verbal with strong presentation proficiency. ▪ Up to date knowledge of employment law including experience of developing and implementing HR policies and procedures. ▪ Demonstrated ability to apply judgement and flexibility in a busy work environment. ▪ Chartered member of CIPD. ▪ Understanding of the issues facing Higher Education in Ireland. Skillset/Competencies ▪ Experience of simultaneously managing multiple projects and competing priorities to tight deadlines while maintaining accuracy and attention to detail. ▪ Demonstrated skills and experience in developing solutions to complex issues and supporting others with same. ▪ Knowledge and understanding of the broad remit and work of HR with a particular emphasis on compensation, leave and benefits. ▪ Strong analytical skills with an ability to solicit, prepare and present meaningful information to a broad spectrum of internal and external stakeholders. ▪ Ability to communicate clearly and effectively, both in writing and orally, with staff at all levels across the university. ▪ Acts genuinely and with integrity, in a manner that builds trust and engages and motivates others. ▪ Understands the mission, purpose, and objectives of the university, and embraces change and transformation within area of responsibility. Overview of the Role The HR Operations Officer will discharge organizational and administrative guidance and supervisory management responsibilities within the ATU HR function primarily focused on post hire Onboarding, Compensation and Leave & Benefits. Duties ▪ A key element of the role will be to enhance the range, quality, and timeliness of HR operations services and provide support and advice to management and HR colleagues. ▪ Lead, supervision and support for relevant HR activities with a primary focus on post hire Onboarding, Compensation and Leave & Benefits. ▪ Act as a point of contact for management, staff and unions on post hire related HR operations matters. ▪ Ensure adherence to all relevant legislation, circulars, sectoral agreements and ATU policies and procedures including responsibility and oversight for all effective management and processing of staff leave applications and associated pay related matters. ▪ Administrative and line management of designated members of the HR team. ▪ Proactive and positive collaboration with Finance Team and other related stakeholders on pay related matters including being HR Operations lead for payroll processing and approvals. ▪ Provide advice and support to management, colleagues, and staff across a broad range of HR operations matters. ▪ Advise on HR issues relating to Compensation, Leave & Benefits and terms & conditions of employment, including positive collaboration with internal and external stakeholders to resolve queries in a time efficient manner. ▪ Guidance and support for the successful completion of related HR projects. ▪ Deputise for the HR Operations Manager as required. ▪ Represent HR on ATU committees and sectoral groupings as required. ▪ Contribute and support the development and implementation of the ATU HR strategy and strategic plan. ▪ Ensure that the university complies with current employment legislation, equality, and other appropriate legislation, having regard to Department of Further and Higher Education, Research, Innovation and Science and university regulations. ▪ Advise and support the development and implementation of relevant HR policies and procedures. ▪ Foster positive employee relations and collaborative working relations and open communications across the university. ▪ Ensure the accuracy of information contained on all personnel records and conform to requirements of the Data Protection Act and other relevant legislation. ▪ Positively contribute to the development and implementation of appropriate management information systems. ▪ Undertake other related duties as may be assigned from time to time. ▪ The nature of the work may require working outside normal working hours as required from time to time. ▪ The appointee will carry out the lawful instructions of the President and comply with the requirements and regulations of the Minister. Salary Grade VII Salary Scale (€60,011 – €78,016) Candidates external to the sector may be appointed up to the 3rd Point (€63,193) of the Salary Scale in accordance with University Policy Hours of Work 35 hours per week
HR Operations Officer
Nature & Duration of Contract Permanent Wholetime A reserve list may be created for the filling of this post. This reserve list may be used if this post becomes vacant again within twelve months. Department / Function Human Resources Reporting To ATU HR Operations Manager or any such other person as may be appointed by the President or assigned from time to time. Location Any ATU Campus (Galway City, Letterkenny, or Sligo) Essential Qualifications and Skills ▪ have the requisite knowledge, skills and competencies to carry out the role to a high standard; ▪ be capable and competent of fulfilling the role to a high standard; ▪ have obtained at least Grade O6 (formerly D3) in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise; Desirable Qualifications and Skills Desirable ▪ A relevant undergraduate qualification to degree level (level 8) or a relevant HR professional qualification/accreditation is desirable. ▪ Experience in a HR Generalist or Specialist role, at an appropriate level; ideally with a strong working knowledge and experience of Compensation, Leave & Benefits ▪ Experience of positive engagement with unions on work related matters ▪ Demonstrate experience of working with inter disciplinary teams. ▪ Excellent communication and interpersonal skills; written and verbal with strong presentation proficiency. ▪ Up to date knowledge of employment law including experience of developing and implementing HR policies and procedures. ▪ Demonstrated ability to apply judgement and flexibility in a busy work environment. ▪ Chartered member of CIPD. ▪ Understanding of the issues facing Higher Education in Ireland. Skillset/Competencies ▪ Experience of simultaneously managing multiple projects and competing priorities to tight deadlines while maintaining accuracy and attention to detail. ▪ Demonstrated skills and experience in developing solutions to complex issues and supporting others with same. ▪ Knowledge and understanding of the broad remit and work of HR with a particular emphasis on compensation, leave and benefits. ▪ Strong analytical skills with an ability to solicit, prepare and present meaningful information to a broad spectrum of internal and external stakeholders. ▪ Ability to communicate clearly and effectively, both in writing and orally, with staff at all levels across the university. ▪ Acts genuinely and with integrity, in a manner that builds trust and engages and motivates others. ▪ Understands the mission, purpose, and objectives of the university, and embraces change and transformation within area of responsibility. Overview of the Role The HR Operations Officer will discharge organizational and administrative guidance and supervisory management responsibilities within the ATU HR function primarily focused on post hire Onboarding, Compensation and Leave & Benefits. Duties ▪ A key element of the role will be to enhance the range, quality, and timeliness of HR operations services and provide support and advice to management and HR colleagues. ▪ Lead, supervision and support for relevant HR activities with a primary focus on post hire Onboarding, Compensation and Leave & Benefits. ▪ Act as a point of contact for management, staff and unions on post hire related HR operations matters. ▪ Ensure adherence to all relevant legislation, circulars, sectoral agreements and ATU policies and procedures including responsibility and oversight for all effective management and processing of staff leave applications and associated pay related matters. ▪ Administrative and line management of designated members of the HR team. ▪ Proactive and positive collaboration with Finance Team and other related stakeholders on pay related matters including being HR Operations lead for payroll processing and approvals. ▪ Provide advice and support to management, colleagues, and staff across a broad range of HR operations matters. ▪ Advise on HR issues relating to Compensation, Leave & Benefits and terms & conditions of employment, including positive collaboration with internal and external stakeholders to resolve queries in a time efficient manner. ▪ Guidance and support for the successful completion of related HR projects. ▪ Deputise for the HR Operations Manager as required. ▪ Represent HR on ATU committees and sectoral groupings as required. ▪ Contribute and support the development and implementation of the ATU HR strategy and strategic plan. ▪ Ensure that the university complies with current employment legislation, equality, and other appropriate legislation, having regard to Department of Further and Higher Education, Research, Innovation and Science and university regulations. ▪ Advise and support the development and implementation of relevant HR policies and procedures. ▪ Foster positive employee relations and collaborative working relations and open communications across the university. ▪ Ensure the accuracy of information contained on all personnel records and conform to requirements of the Data Protection Act and other relevant legislation. ▪ Positively contribute to the development and implementation of appropriate management information systems. ▪ Undertake other related duties as may be assigned from time to time. ▪ The nature of the work may require working outside normal working hours as required from time to time. ▪ The appointee will carry out the lawful instructions of the President and comply with the requirements and regulations of the Minister. Salary Grade VII Salary Scale (€60,011 – €78,016) Candidates external to the sector may be appointed up to the 3rd Point (€63,193) of the Salary Scale in accordance with University Policy Hours of Work 35 hours per week
Executive Officer
Who we are The Residential Tenancies Board (RTB) is an independent public body that regulates Ireland’s rental sector. We work to deliver a fair rental system for everyone in Ireland. In our role, we: • Inform tenants and landlords about their rights and responsibilities • Ensure landlords register tenancies and follow rental law • Help to resolve tenancy disputes • Provide trusted data and insights to inform rental sector policy • We are committed to delivering quality services that make the rental sector fairer and easier to navigate. We operate under the auspices of the Department of Housing, Local Government and Heritage. What we do A healthy rental sector is a vital part of a well-functioning housing market. Our work is central to delivering this for Irish society. Each year we: • Register over 300,000 private, Approved Housing Body, cost rental and student-specific accommodation tenancies. • Resolve disputes between more than 9,000 landlords, tenants and neighbours. • Run targeted compliance campaigns to ensure landlords are following rental law. • Provide information on rental law to 500,000 visitors to our website. • Publish four quarterly updates with the latest data on the state of Ireland’s rental sector. How we function • Staffing: We have an approved staffing level of approximately 125 employees. We also outsource some business processing, legal and information technology functions to external providers. • Funding: We are funded by tenancy registration fees, dispute fees and Government funding through the Department of Housing, Local Government and Heritage. • Priorities: You can read about our strategic priorities in the RTB’s Statement of Strategy 2023–2025 on our website. Working with us Equal opportunities We are an equal opportunities employer. We are committed to employment policies, procedures and practices that do not discriminate because of a person’s gender, civil status, family status, age, disability, race, religious belief, sexual orientation or membership of the Traveller community. We aim to create a diverse, inclusive and rewarding place to work. We believe that we benefit from the different backgrounds, experiences and perspectives of our staff. We encourage talented people from all backgrounds to join our organisation. Career development As an Executive Officer at the RTB, you will have opportunities to grow your career and to experience a wide range of responsibilities. You will deal directly with RTB staff, stakeholders and members of the public helping to respond to their queries and to resolve issues. You may also have the opportunity to broaden your skillset by taking part in groups and projects outside of your formal duties. At the RTB, we recognise and value the contribution of our staff, and we continually invest in their development. Our work environment supports staff and provides opportunities for personal and professional development. Your work at the RTB will make an important contribution to delivering a fair rental sector that works for the people of Ireland. You will work together with a team of experienced colleagues who are experts in rental law and regulation. Benefits Your benefits as an Executive Officer will include: • Hybrid working environment with flexible working hours (potential to accrue additional flexi leave of 1.5 days per month). • Public sector pay rates with incremental progression (Executive Officer level). • Generous annual leave – 23 working days per annum, rising to 24 after 5 years’ service, 25 after 10 years’ service, 26 after 12 years’ service and 27 after 14 years’ service. • Public sector pension scheme membership. • City centre location which is easily accessible by public transport. • Career progression and cross-skilling opportunities. • Educational supports though employer sponsored academic education, paid study leave, and in-house training and development programmes. • Access to Taxsaver travel tickets. • Access to Bike-to-Work Scheme and bike storage. • Confidential counselling services provided as part of our Employee Assistance Service (EAS). About the role The Executive Officer grade is an entry level position to junior management in the RTB. Your duties as an Executive Officer will be varied. You will need to be flexible and able to adapt to the changing needs of the RTB. You will be involved in a wide range of roles and activities, including responsibility for the day-to-day operations of our various business units, dealing directly with the public in support of services provided to them by the RTB, researching and drafting proposals and assisting with training and supervising junior staff (as required). The exact role you will do and the business unit you will be assigned to will depend on your skills and the business needs of the RTB. Who will I report to? As an Executive Officer, you will report directly to the Higher Executive Officer (or other nominated person) in the business unit where you work. What will my responsibilities be in this role? Working closely with colleagues and your line manager, your duties may include: • Providing high quality customer service to both internal and external stakeholders, in person, electronically and by phone. • Conducting the day-to-day core business activities of their relevant business unit. • Assisting the Higher Executive Officer to organise, plan, execute and monitor the work of the business unit. • Taking ownership of assigned tasks and prioritising competing tasks in order to ensure that they are completed on time and to a high standard. • Providing high quality administrative support to all areas of the business unit. • Responding in an effective and timely manner to a variety of correspondence received. • Sharing information, knowledge and experience with colleagues with the purpose of assisting the team/organisation to meet its objectives. • Planning and organising people and resources to meet goals, targets and objectives. • Ensuring records and files are managed in an organised and logical manner. • Providing junior and new team members with on-the-job training and support to deliver on their objectives. • Carrying out detailed research on matters relevant to the work of the RTB and analysing results. • Making submissions and recommendations to the relevant unit Higher Executive Officer (or another nominated person). • Analysing and preparing responses to non-routine issues, queries, correspondence etc. and escalating same as appropriate. • Scheduling seminars, meetings, arranging meeting venues and preparing and circulating documentation as required. • Diary and travel management for business unit management and ensuring that they are prepared for meetings. • Preparing and editing presentations, speeches, reports for relevant business unit management. • Presenting to our stakeholders and representing the RTB at stakeholder events. • Contributing to new and more effective ways of working and implementing changes to improve efficiency and effectiveness as directed. • Developing, writing and maintaining relevant process and information documents and participating in the review of any existing policies and procedures. • Attending and actively contributing to team meetings, including minute-taking, production and monitoring of action logs, and dissemination of materials. • Presenting material (written and oral) in a clear, concise, comprehensive and convincing manner. • Creating and maintaining accurate management information. • Contributing to the development and implementation of management information systems. • Participating in cross-divisional work and projects when requested. • Keeping up to date with the practices and procedures of the RTB and developing and maintaining the technical skills and knowledge required to perform effectively in the role. • Participating in training and development programmes/courses to maintain and improve performance and to assist in identifying personal training and support needs. The above is a general summary of the Executive Officer duties within the RTB. Duties may vary depending on the nature of work carried out by the employing business unit. Many candidates from this competition will be placed in our Disputes Resolution Service, Compliance and Enforcement, and Customer Services and Registrations business units. Disputes Resolution Service As an Executive Officer in Disputes, you will support all parties engaged in the Dispute Resolution Service. You will be primarily tasked with fulfilling the role of a case officer. As a case officer, you are responsible for the management of dispute cases brought by landlords, tenants, and third parties to the RTB. This role involves: • Scrutinising assessment notes/early intervention of cases • Scheduling hearings • Compiling evidence and circulation of correspondence • Liaising with parties on their rights and obligations • Review of case outcomes • Working to a target structure and set goals. Compliance and Enforcement As an Executive Officer in Compliance and Enforcement you will primarily be tasked with fulfilling the role of a compliance case officer. As a compliance case officer, you are responsible for the assessment of potential breaches of rental law, engaging with non-compliant landlords to support them to become compliant and escalating non-compliance to enforcement. This role involves: • Scrutinising public referrals and external and internal data to identify potential breaches of rental law • Compiling evidence on potential breaches • Liaising with members of the public to gather evidence • Understanding rental law such as rent pressure zone regulations and engaging with our stakeholders to support understanding of this • Engaging with landlords to encourage and support compliance • Processing documents such as investigation decisions and Court documents to support the enforcement process • Working to a target structure and set goals. Customer Services and Registrations As an Executive Officer in Customer Services and Registrations, you will contribute to the smooth operation of tenancy registrations and customer support, ensuring compliance with legislation and enhancing customer experience. This role involves: • Managing daily operations including tenancy registrations and escalated customer queries. (*The RTB works with a Business Process Outsourcing (BPO) partner who manages most incoming customer calls. Escalated or complex queries are referred directly to the RTB for resolution by the Customer Service and Registrations team). • Handling customer interactions across phone, email, and web channels • Investigating cases using tools such as ServiceNow, RTB365, and the RTB portal • Conducting quality checks to maintain data integrity and service standards • Liaising with internal teams (Legal, Dispute Resolution, Communications, BPO) to resolve complex cases • Contributing to the creation of communications and guidance materials for customers and BPO. As an Executive Officer, you may be moved between business units for RTB operational reasons and in response to changing business needs. Am I eligible to apply? To apply, you must: • Have obtained a minimum Level 7 qualification on the National Framework of Qualifications (including Diploma & Ordinary Bachelor’s Degree) Or • Have at least 2 years’ relevant experience in a similar role • Demonstrate possession of the essential skills/competencies identified as being essential for the role (see below) • Be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Please note, under the Residential Tenancies Act (S.169(4)), a councillor or member of a local authority cannot become an RTB staff member. For more information on eligibility for this role, please read Appendix 2. Essential skills and experience To be effective in the role of an Executive Officer in the RTB, candidates need to have: • Excellent computer skills – Excel, Word, Outlook • Excellent written and verbal communication skills – capable of presenting material in a clear, concise, comprehensive and convincing manner in addition to the ability to demonstrate understanding and sensitivity when dealing with others • Experienced in managing internal and external stakeholders – including members of the public • Excellent task management, planning and organisational skills with the ability to work on multiple projects concurrently and adapt to changing and conflicting priorities • Ability to prioritise tasks effectively and work on your own initiative • Ability to work under tight deadlines, high pressure and complete tasks in a timely manner • Strong attention to detail & accuracy, with a focus on high quality outputs • Capable of using initiative as and when appropriate • Ability to write and access reports of a technical nature and have a proven capacity in preparing management reports as required • Commitment to the concept of public service • Strong analytical skills – ability to analyse and interpret complex information and data and transfer this into practical and effective recommendations • Demonstrate possession of the key skills/competencies identified as being important for the role (see Appendix 1). Desirable attributes In addition to the essential requirements, it is desirable that candidates have: • Have a good knowledge of (or the ability to quickly acquire such knowledge) public service policies and activities, particularly in respect of RTB-related services • Proven ability to work effectively within multi-disciplinary teams • Project management and research skills are also desirable. Key terms and conditions for this role Below is an overview of the key terms and conditions for this role. If you are successful in this competition, your full terms and conditions will be set out in your employment contract. Panel, term and probation period At the end of this competition process, the RTB will form a panel for the post of Executive Officer. We may fill current and future, permanent and specified or fixed-term Executive Officer vacancies from this panel. The panel will include all successful applicants in order of merit. The panel will remain in place for 12 months from the date it is established. If you are appointed from the panel, this can be on a permanent or fixed-term basis as a public servant. We reserve the right not to use this panel to fill an Executive Officer role where a post requires specific skills. Any appointment is subject to successfully passing your probation period. In certain situations, the RTB can extend your probationary period. During your probation period, your line manager will review your performance to determine if you have: • Performed in a satisfactory manner; and • Been satisfactory in general conduct. The RTB will decide if you have passed your probation based on your performance against the criteria above. We will explain our probation process in more detail to successful candidates when they begin work with the RTB. Notwithstanding the paragraphs in this section, your probation period can be ended at any time before the end of your contract term by you, or by the RTB, in line with the Minimum Notice and Terms of Employment Acts 1973 to 2005 Location Your usual place of work will be at RTB offices in O’Connell Bridge House, D’Olier Street, Dublin 2. Under the RTB’s Blended Working Policy, all employees are required to attend at RTB offices on, at least, two days* per week to be agreed with their line manager. Additional in-person attendance may also be required depending on role and business need. The RTB’s Blended Working Policy is under review and current arrangements may change in the future During the probation period, a minimum attendance of 3 days per week in the RTB office will be required. Salary Scale €36,343 – €61,216 per year
Short Breaks Administrator
Location: Newbridge Co. Kildare Clerical Officer Grade IV Salary Scale: Point 1 €35,609 to max Point 8 €48,414 DOE The successful candidate will be responsible for completing administrational duties within the Kare’s Short Breaks Team. This role demands a high level of professionalism, adaptability and initiative, with responsibilities spanning record management, communication with families, financial processing and co-ordination across Kare’s Short Breaks and Home Share services. The successful candidate must have access to their own car and be willing to travel between respite locations. Flexibility in working hours is essential, as the role may include occasional evening and weekend work. Responsibilities include:
Customer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. This position offers full remote working flexibility for candidates residing in Ireland. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application. Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
