Clerical Officer jobs
Sort by: relevance | dateCommercial Development Officer
Locations: Unit 5, Calbro Court, Tuam Road, Galway, H91 YKH4 3rd Floor Crescent House, Hartstonge Street, Limerick, V94 K35Y Áras Reddan, Temple Street, Sligo, F91 RX45 Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86 Salary €57,375 - €82,048 per annum* This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role Vacancy Description Officer, Commercial Development Level 4 Temporary, Specified Purpose Contract (full-time) * the purpose of this specified purpose contract is to cover a maternity leave (approximate end date November 2026) Job Purpose Maximise the impact of strategic B2B platforms & travel trade by activating regional and seasonal sales opportunities, optimising distribution channels, and enabling industry partners to convert demand into growth across diverse markets. Job Description Primary Objectives/Key Responsibilities Strategic Selection Process Shortlisting will be based on applications and the selection process may involve two competency-based interviews. A panel of successful candidates may be formed following the selection process. Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.
Naval Service: Direct Entry, Electrical Engineering Officer
The Naval Service is the State's principal seagoing agency with a general responsibility to meet contingent and actual maritime defence requirements. We are now recruiting qualified Electrical Engineers to join as Direct Entry Electrical Engineering Officers. This is a leadership and technical role at the heart of Naval operations, with responsibility for managing critical onboard systems and supporting mission success at sea and ashore. About the Role: Base Location across: Naval Base, Haulbowline Island, Cork. Current Rates of Pay
Naval Service: Direct Entry, Operations Branch Officer
The Naval Service is the State's principal seagoing agency with a general responsibility to meet contingent and actual maritime defence requirements. We are now recruiting qualified candidates to join as Direct Entry Operations Branch Officers. In this leadership role, you’ll play a central part in ship operations, safety and mission execution — from navigation to command. If you're ready for a career with purpose, challenge and variety, apply now. About the Role: Base Location across: Naval Base, Haulbowline Island, Cork. Current Rates of Pay
Naval Service: Direct Entry, Marine Engineering Officer
The Naval Service is the State's principal seagoing agency with a general responsibility to meet contingent and actual maritime defence requirements. We are now recruiting qualified Marine Engineers to join as Direct Entry Marine Engineering Officers. In this leadership role, you will oversee engineering operations both at sea and ashore, ensuring the maintenance and performance of critical onboard systems. You will play a vital role in maintaining operational readiness and supporting the Naval Service mission of maritime defence and security. About the Role: Base Location across: Naval Base, Haulbowline Island, Cork. Current Rates of Pay
Pensions Officer
Role: Pensions Officer Tullamore, Co.Offaly (Hybrid working may be requested) Permanent Full-time Contract (70 hours per fortnight) The Pensions Officer role is to ensure the accurate and compliant administration of the Single Publin Service Scheme (SPSPS) for all eligible employees, in line with statutory requirments, organisational policies, and Department of Public Expenditure and Reform guidelines. The successful candidates must be able to demonstrate the following: Informal Enquiries to the Director of Finance - Andrea O'Connor - 087-9499986, andrea.oconnor@muiriosa.ie Closing Date for receipt of completed applications : Monday, 12th Janaury 2026 at 6.00pm To apply and for further details please go to our web page at the link below? Current Vacancies Muiriosa Foundation
Staff Officer
The Housing Agency is now seeking applications for a Staff Officer IT – Grade 5 vacancy on a permanent basis. This post is based in our offices in Dublin 2. The Housing Agency operates a Blended Working Policy. The role holder will provide frontline technical support and assist in the day-to-day management of ICT systems and services. They will ensure the smooth operation of IT infrastructure, coordinate the resolution of user issues, and contribute to projects that enhance the organisation’s digital capabilities. Main Duties • Provide first and second-level IT support to staff, resolving incidents and service requests promptly. • Train employees on software and hardware usage; explain technical concepts clearly to non-technical audiences. • Support end-users to maximise their use of organisational systems and tools. • Manage helpdesk tickets, ensuring timely resolution or escalation to minimise disruption. • Prepare management reports on helpdesk performance and recurring issues. • Administer and maintain Microsoft 365, Microsoft Azure resources, Windows operating systems, Active Directory, and Microsoft Entra ID. • Support device management through Microsoft Intune and assist with configuration, deployment, and troubleshooting of hardware and software. • Monitor network infrastructure (switches, firewalls, VPNs) and assist with routine maintenance. • Ensure regular data backups and maintain IT asset inventory (including asset tagging). • Implement security best practices such as MFA, encryption, and mobile device management. • Assist in maintaining ICT security policies and procedures; support compliance with cybersecurity standards (e.g., ISO 27001, GDPR, NCSB, NIS2). • Participate in incident response activities and vulnerability remediation. • Contribute to IT projects such as system upgrades, migrations, and application deployments. • Test and evaluate new hardware and software for suitability. • Maintain accurate technical documentation, including SOPs and user guides. • Keep up to date with advancements in technology, recommend improvements, and maintain professional competency by successfully completing mutually agreed computer certifications on an ongoing basis. • Carry out other ICT-related tasks as assigned from time to time. Personal/Educational Requirements • Bachelor’s degree or equivalent in an IT or engineering-related field. • Minimum 18 months’ experience in IT support or systems administration. • Strong technical knowledge of Microsoft 365, virtual environments, and cybersecurity tools. • Excellent problem-solving skills and ability to work under pressure. Competencies • Communication and Interpersonal Skills – Tailors communications to effectively reach an audience. Is assertive and professional when dealing with challenging issues. • Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables. • Delivery of Results – Manages and progresses multiple projects and work activities successfully. • Decision Making – Exercises good judgment, makes well-informed decisions in a timely manner; consults with others as appropriate before implementing decisions. • Planning and Organising – Contributes to the development of operational plans, ensures plans are fully implemented, and monitors progress to operational objectives. • Specialist Knowledge – Strong knowledge of Microsoft 365 applications and related technologies, including software installation, configuration, support, and lifecycle management. Demonstrates proficiency in web technologies and applies best-practice IT policies and procedures to ensure secure, efficient, and compliant ICT operations. Salary Scale – Staff Officer – Grade 5 LA Scales €51,722 – €53,266 – €54,844 – €56,454 – €58,076 LSI 1 – €59,967 LSI 2 – €61,865 New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if, immediately before appointment, you are a currently serving civil/public servant. Eligibility to Compete Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, and Norway. Swiss citizens under EU agreements may also apply. To qualify, candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be: a) A citizen of the EEA (EU Member States, Iceland, Liechtenstein, Norway); or b) A citizen of the United Kingdom; or c) A citizen of Switzerland pursuant to the agreement on free movement of persons; or d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a Stamp 4 visa; or e) A person awarded international protection under the International Protection Act 2015 or a family member entitled to remain in the State as a result of family reunification with a Stamp 4 visa; or f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a Stamp 4 visa. Closing Date for Receipt of Applications Thursday, 18th December 2025 at 12:00 noon. Application Procedure • All sections of the application form must be completed; incomplete applications will not be considered for shortlisting. • Applications should be typed and submitted in PDF format to recruitment@housingagency.ie . • Applications will not be accepted under any circumstances after the closing date and time. • Canvassing by or on behalf of the applicant will automatically disqualify. • All information must be provided on the formal application form. Additional information such as CVs, references, and certificates should not be attached. Should the person recommended for appointment decline or, having accepted the position, relinquish it, or if any additional vacancy arises, the Agency may, at its discretion, select and recommend another person for appointment on the results of the selection process.
Senior Executive Officer
THE ROLE/DUTIES Senior Executive Officer (Operations Support Team Manager – LAWPRO) Reporting to the Director of Services, the Operations Support Team Manager (Senior Executive Officer) will be responsible for managing the corporate services necessary for the Programme, to enable efficient and effective support to the wider Programme so that the strategic objectives, and annual work programme can be achieved. She/he will also co-ordinate the supporting functions of the Senior Management Team (SMT) and be an active member of the Senior Management Team. The SEO will also provide support to the Farming for Water EIP Administration Team. The role will include: • To determine the nature, level and pattern of demand for the services in the Programme and to recommend both service level and strategic policy priorities to the Director of Service (DoS); • To implement the agreed strategies to meet and to expand or improve the range, quantity or quality of existing services and to recommend changes in the strategies as required; • To manage and supervise staff up to the position/grade of Administrative Officer or analogous grades and to ensure the training and development of LAWPRO staff; • Supervise and participate in the Performance Management Development System (PMDS); • To identify and agree work programmes, targets and deadlines and ensure their subsequent implementation; • To build effective teams, develop motivation and commitment and maintain sound employee relations and morale as relevant, in accordance with good employment practice and relevant legislation; • To develop and maintain relationships with DHLGH and other departments and external agencies, e.g. CCMA, LGMA, and to ensure the agreements to co-ordinate work programmes are implemented; • To co-ordinate national reporting on the service deliverables of LAWPRO; • To prepare a draft Service Level Agreement in conjunction with the SMT for signoff by Tipperary and Kilkenny County Councils and the DHLGH; • To co-ordinate and manage the LAWPRO human resources functions with the two lead authorities and the DHLGH HR Section; • To implement the systems necessary and co-ordinate the resources to support the service. This includes systems to manage finance and budgets and ensure value for money; to oversee LAWPRO’s financial reporting to the DHLGH, Councils, and the LAWPRO Oversight Committee; • To oversee the co-ordination of the Environmental Health and Safety Management System (EHS), which covers staff from LAWPRO, including the FFWEIP, An Forám Uisce, and Waters of LIFE Integrated Project; • To manage the Communications Team and work with the Communications Lead and Management Team in the preparation and implementation of a Communications Strategy, annual and quarterly progress reports, as required; • To co-ordinate and manage the LAWPRO’s information system and data and GIS functions and develop linkages, as required. The ideal candidate will: • Understand the workings of local government and its role as the second tier of government within the county and within tier 3 of the Water Framework Directive Governance structure; • Lead, manage and motivate a team to deliver on the particular functional areas and programmes within their remit, ensuring a strong focus on delivery of results; • Initiate, develop and drive appropriate change programmes that can enhance the range and quality of services; • Work with Elected Councils, Strategic Policy Committees, the Local Community Development Committees, in developing policy and strategic plans for their areas of responsibility that are in line with overall national priorities and aim to deliver services in the most efficient manner possible, to meet the specific needs of the local community; • Contribute to and implement the Council’s corporate plan, and deliver national and local programmes in a resource efficient manner; • Develop and support their staff to ensure optimum service delivery including full utilisation of the PMDS system; • Network effectively with internal and external stakeholders including representatives of Government departments, state agencies, business and community representatives and other bodies to deliver priority programmes and projects; • Critically analyse and manage the deployment of resources (including human and financial resources), within their areas of responsibility to ensure the delivery of optimal results with the available resources; • Promote the role of LAWPRO and the Council and ensure a strong customer focus amongst their teams, reflecting the requirements for balanced and fair decision making and equity of treatment; • Operate and continually review effective risk management systems for their area of responsibility; • Keep abreast of relevant external developments, trends and opportunities which may be beneficial to their functional area, including external funding opportunities. QUALIFICATIONS FOR THE POST CHARACTER Candidates shall be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. EDUCATION, EXPERIENCE ETC. Candidates shall: (a) be well educated. (b) have satisfactory experience in any discipline and satisfactory experience in the organisation and control of staff. The candidate should ideally have: • the ability to lead, foster and effectively implement appropriate change; • an understanding of procurement, risk, information technology, financial management, governance and accountability; • the capacity to work in a complex and dynamic political environment; • high levels of honesty and integrity and a focus on operating in an impartial and transparent manner to deliver the best possible services to the citizen/customer; • Understand the workings of local government and its role as the second tier of government within the county and LAWPROs role within Tier 3 of the Water Framework Directive Governance structure; • Lead, manage and motivate a team to deliver on the particular functional areas and programmes within their remit, ensuring a strong focus on delivery of results including full utilisation of the PMDS system; • Initiate, develop and drive appropriate change programmes that can enhance the range and quality of services; • Contribute to and implement the LAWPRO Strategy and Work Plans, and deliver national and local programmes in a resource efficient manner; • Network effectively with internal and external stakeholders including representatives of Government departments, state agencies, business and community representatives and other bodies to deliver priority programmes and projects; • Critically analyse and manage the deployment of resources (including human and financial resources), within their areas of responsibility to ensure the delivery of optimal results with the available resources; and • Operate and continually review effective risk management systems for their area of responsibility. Salary: Current Salary Scale: €80,967 - €107,004 (2nd LSI) The salary shall be fully inclusive and shall be as determined from time to time. The employee shall pay to the local authority any fees or other monies (other than his/her inclusive salary) payable to or received by him/her by virtue of his/her employment or in respect of services which he/she is required by or under any enactment to perform. Entry point of this scale will be determined in accordance with Circulars issued by the by the Department of Housing, Local Government & Heritage. In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point (currently €80,967). Remuneration is paid fortnightly by PayPath directly to the employee’s nominated bank account. The current wage pay cycle may be revised during the period of employment. Remuneration is subject to all statutory deductions, e.g. P.A.Y.E. and P.R.S.I. Increments are paid annually subject to satisfactory attendance, conduct and performance and national agreements. Increments may be withheld if performance, attendance and/or conduct are not satisfactory. The normal working hours are 35 hours per week. Probation: Where a person who is not already a permanent officer of Tipperary County Council/Kilkenny County Council is appointed, the following provisions shall apply:- (a) there shall be a period after such appointment takes effect, during which such person shall hold office on probation; (b) the maximum period shall generally be one year for permanent contracts and such other period as may be required in relation to temporary or fixed term/purpose contracts as set out in the council’s probationary policy. No probationary period shall excess 12 months in duration. (c) such a person shall cease to hold office at the end of the period of probation, unless during such period, the Chief Executive has certified that the service of such person is satisfactory. Superannuation: The relevant Superannuation Scheme will apply. The provisions of the Local Government (Superannuation) (Consolidation) Scheme 1998 may apply. Persons who become pensionable officers who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority as follows: 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). Persons who become pensionable officers who are liable to pay the Class D rate of PRSI contribution will be required, in respect of their superannuation contribution, to contribute to the local authority at the rate of 5% of their pensionable remuneration. The provisions of the Spouses and Children’s/Widows and Orphans Contributory Pension Scheme will continue to apply. New entrants will be admitted to the Single Public Service Pension Scheme with effect from the date of appointment. The scheme is contributory and provides pension, retirement gratuity, death gratuity and survivors benefits. To qualify for a pension the successful candidate must have served a minimum of two years employment in a Local Authority. Retirement Age There is no mandatory retirement age for new entrants to the public service as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Anyone who is not a new entrant to the public service, as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, is subject to a compulsory retirement age of 70 years or as determined in accordance with Department Circulars and in line with Government Policy. The maximum retirement age for new entrants as defined by the Public Service Pensions (Single Scheme and other Provisions) Act 2012 is 70 years. The Council may refer staff to a medical advisor at any time to determine fitness for carrying out the duties to which they have been assigned. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. Hours of Work: The hours of work are 35 hours per week. All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act, 1997, and the Organisation of Working Time Regulations, 2001. Flexible working arrangements apply. LAWPRO requires employees to record their hours using the Kelio clocking system. It is likely that parts of the work schedule will be outside normal office hours, so flexibility will be required. LAWPRO has adopted a Blended Working Policy that maximises the opportunities for a blended working approach to deliver our work programme. Annual Leave: The annual leave entitlement for the grade is 30 days per annum. The Chief Executives of Tipperary County Council/Kilkenny County Council retain autonomy with regard to office closures, (e.g. Christmas Office Closure); any days arising from such closure will be reserved from the employee’s annual leave entitlement. Proposed office closure days will be reviewed and advised to all employees each year. Residence: The successful candidate shall reside in the district in which his/her duties are to be performed, or within a reasonable distance thereof. Driver’s Licence: Tipperary County Council/Kilkenny County Council employees may on occasion be required to use their car on official business. In such situations the employee must hold a current clean driver’s licence and have available adequate means of transport. It is the responsibility of the employee to arrange the appropriate car insurance for business use and to indemnify Tipperary County Council/Kilkenny County Council with the indemnity specified on the insurance certificate under the heading “Persons or classes of person who are covered”. Documentation to confirm the appropriate insurance cover will be required to be supplied to the Council on an annual basis. Code of Conduct/Organisational Policies: Employees are required to adhere to all current and future Tipperary County Council/Kilkenny County Council codes of practice including Code of Conduct of Employees and all current and future organisational policies including, but not limited to Health and Safety, Communications, Data Protection, Equality, Staff Mobility, Attendance Management and Use of Electronic Equipment. A full list of relevant policies is contained on the council intranet. Training: Employees are required to attend and participate fully in training programmes as may be decided by the Council from time to time and to apply their learning in the course of their daily working activities. Location of assignment/appointment: The Senior Executive Officer (SEO) will lead and manage the Operations Support Team. The SEO will be based in the LAWPRO head office, in Ballingarrane, Clonmel, Co. Tipperary. Commencement: Tipperary County Council/Kilkenny County Council shall require a person to whom an appointment is offered to take up such appointment within a period of not more than one month (subject to notice requirements) and if they fail to take up the appointment within such period or such other longer period as the Council in its absolute discretion may determine, Tipperary County Council shall not appoint them. Reporting Arrangements: The Senior Executive Officer will report directly to the LAWPRO Director of Services. A system of regular appraisal (PMDS) will be operated during employment, which will involve discussions between the employee and the line manager regarding performance and conduct. Health & Safety: Tipperary County Council/Kilkenny County Council as an employer is obliged to ensure, in so far as it is reasonably practicable the Safety, Health and Welfare at Work of all of its employees. Under the Safety, Health and Welfare at Work Act 2005, the County Council has a legal duty to exercise all due care and take all protective and preventative measures to protect the Safety, Health and Welfare of its employees. All employees also have a legal obligation under Safety and Health legislation to co-operate with management and not engage in any improper conduct or behaviour or do anything, which would place themselves or others at risk. Employees must not be under the influence of an intoxicant at the place of work. Employees must comply with all Safety and Health rules and regulations and attend all required Safety and Health Training. Tipperary County Council operates under the ISO45001 standard that provides a framework to manage occupational health and safety (OH&S).
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you! We are currently recruiting for a Cleaning Operative to join our team based at the Garda, Tipperary. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. Please note, the successful applicant's offer is subject to a Garda Vetting check prior to commencement of role. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE
NAAS-- - Health And Safety Officer
Grade VII - Health and Safety Officer Naas General Hospital A panel may be formed as a result of this campaign for Naas General Hospital from which current and future, permanent and specified purpose vacancies of full-time or part-time duration may be filled. Vacancies may include Staff nurses with experience in areas such as Medical Surgical, Emergency Department, Endoscopy & Critical Care units required also. ***Please note we do not accept CV's for this post- completed application forms only*** Informal Enquiries: Mr Richard Gleeson Operations Manager Naas General Hospital. HR Point of Contact: Olivia.Girvin HR Recruitment Officer HSE Dublin and Midlands Email: Olivia.Girvin@hse.ie Tel: 087 957 4869 Purpose of the Post · The purpose of the role is to facilitate compliance with the corporate Health & Safety Statement and associated processes, policies and legislation within the Health Service Executive. · To provide specialist advice, guidance and instruction regarding health and safety matters to the Naas General Hospital Management Team, Heads of Service, frontline managers and staff, to assist Naas General Hospital management and duty holders in ensuring that the high standards of health and safety as dictated by HSE Corporate and legislation are met and promote continuous improvement based on systematic organisational learning. · To advise and support management and duty holders in setting up, maintaining and improving systems that underpin an effective integrated health and safety governance system within the Naas General Hospital. · To liaise with internal stakeholders such as the National Health and Safety Function (NHSF) and Corporate Committees such as the Health & Safety Management Advisory Committee (HSMAC) and the Risk Committee and external stakeholders such as the State Claims Agency and the Health and Safety Authority. · The post holder will be responsible for ensuring that national policy issued by the Workplace Health and Wellbeing Unit is implemented locally. This will include statutory and regulatory requirements of the Workplace Health and Wellbeing Unit for the Health and Safety of healthcare workers. · The post holder will support the Quality & Patient Safety department in all communication processes and the collation, analysis and distribution (as applicable) of all Naas General Hospital policies. Based on this information the post holder will work in collaboration to produce regular reports t identifying areas for improvement: Eligibility Criteria Candidates must have at the latest date of application: • Hold a Quality and Qualifications Ireland (QQI) Level 8 (or higher) major academic award (e.g. Honours Degree or Higher Diploma) in Health and Safety, or other relevant area (that is, a qualification or cognate degree accredited by Institute of Occupational Safety and Health (IOSH) for membership at Graduate or higher level). http://www.iosh.co.uk/Membership/About-membership/Qualifications.aspx AND • Have a minimum of 3 years’ experience in an Occupational Health and Safety Officer / Advisor role, or AND o A minimum of 1.5 no. years’ experience in an Occupational Health and Safety Advisor/Officer (or equivalent) or Assistant role, and o Minimum of 1.5 no. years’ experience in healthcare in a clinical or support services role (i.e. a combined total of 3 no. years’ experience) AND • Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character.
Clerical Officer
Sligo County Council is the Authority responsible for Local Government in County Sligo. The corporate headquarters are located at County Hall, Riverside, Sligo, and there are three Municipal Districts [Borough District of Sligo (Sligo/Strandhill), Municipal District of Sligo (Sligo/Drumcliffe) and Municipal District of Ballymote-Tubbercurry]. Sligo County Council has 18 elected members and approximately 480 staff. The Chief Executive of Sligo County Council is Mr. Martin Lydon and the Cathaoirleach is Cllr. Dónal Gilroy. Sligo County Council provides a diverse range of services across a large geographic area. Key services areas include Planning, Local Enterprise Office, Community and Economic Development, Transportation, Motor Taxation, Water, Environment, Emergency Services along with Housing, Libraries and the Arts. These operations are supported by internal services which include ICT, Corporate, Finance and Human Resource functions. THE COMPETITION Sligo County Council is currently inviting applications from suitably qualified persons for the post of Clerical Officer (Grade III). Sligo County Council will, following the interview process, form a panel for the post from which future relevant vacancies may be filled subject to sanction approval from the Department of Housing, Local Government & Heritage. This panel will exist for one year and may be extended for a further period of one year at the discretion of the Chief Executive. Suitably qualified persons are invited to apply for inclusion on the panel. JOB DESCRIPTION The Clerical Officer is a key support position within the Council providing a comprehensive general administrative and clerical support to a section or department. The Clerical Officer works as part of a team to meet work goals and objectives and to deliver quality services to internal and external customers. The duties of a Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The work of the Clerical Officer requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs. The Clerical Officer is expected to carry out their duties in a manner that enhances public trust and confidence. QUALIFICATIONS FOR THE POST CHARACTER Candidates shall be of good character. HEALTH Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. CITIZENSHIP Candidates must, by the date of any job offer, be: (a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or (b) A citizen of the United Kingdom (UK); or (c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or (d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or (e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or (f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa. EDUCATION On the latest date for receipt of completed application forms, candidates shall: have obtained at least Grade D (or a pass), in Higher or Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme or have passed an examination of at least equivalent standard or have had at least two year’s previous service in a post of Clerical Officer, Clerk/Typist (Clerical Duties), Clerk/Typist (Typing and Clerical Duties) or Clerk/Typist under a Local Authority or Health Board in the State or have satisfactory relevant experience which encompasses demonstrable equivalent skills. DESIRABLE SKILLS & EXPERIENCE The ideal candidate will demonstrate: • Knowledge and understanding of the functions of a local authority. • Understanding of the role of a Clerical Officer. • Relevant administrative experience and clerical skills. • Strong customer service ethos. • Experience of working as part of a team. • Knowledge and experience of operating ICT systems. Competencies for the Post The competencies listed below are the Local Authority competencies for this post. Candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these. Please take particular note of these competencies when completing the application form as short-listing or interview processes may be based on the information provided by candidates in Section D of the application form: Customer Focus • Take pride in the quality of service delivered and seeks to improve it. • Relate well to others and maintains positive working relationships. • Represent the organisation positively and professionally when dealing with members of the public and other stakeholders. Planning and Organising Work • Deliver a high standard of service in line with work plans and schedules. • Manage time and workload effectively. • Take initiative when they see the opportunity to make a contribution. Teamwork • Work as part of a team to ensure delivery of plans and schedules. • Have a strong team ethic of co-operation and mutual support. Communicating Effectively • Have effective written and verbal skills. Personal Effectiveness • Be open to taking on new challenges or responsibilities. • Be positively motivated to deliver a quality service. • Adopt a positive and constructive approach to work. • Bring enthusiasm and commitment to their role. PARTICULARS OF OFFICE THE POST The post is Clerical Officer (Grade III) and is a pensionable whole-time position on the basis of a 35 hour 5 day week. Permanent and temporary vacancies arising at this grade will be filled from the panel formed from this competition. DUTIES The duties shall be such clerical/administrative as may be assigned to the employee from time to time by the Local Authority and shall include the duty of deputising for other employees of the Local Authority when required and such duties as may be assigned to them in relation to any other area of the Local Authority. Key Duties and Responsibilities of the post are: To participate in and support the work of the section or department to ensure that work programmes are delivered in accordance with the operational plans. To communicate and liaise with team members, supervisors, members of the public and others in relation to operational matters in their section or area of work. To prepare reports, correspondence and other documents as necessary. To provide a comprehensive administrative and clerical service as required. To ensure high levels of customer services, responding to queries and requests for information in a professional courteous and timely manner. To support and participate in all change management initiatives within their area of work or the wider organisation. To support and assist team members as required. To participate in corporate activities and responsibilities appropriate to the grade. To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work. To deputise for the line manager or equivalent as required. To undertake any other duties of a similar level and responsibility, as may be required, or assigned, from time to time. SALARY The salary shall be fully inclusive and will be as determined from time to time. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. Current Salary Scale €31,119 - €32,868 - €33,302 - €34,174 - €35,452 - €36,731 - €38,010 - €38,939 - €39,992 - €41,211 - €42,078 - €43,289 - €44,506 - €46,797 - €48,424 (LSI1) Holders of the post will be paid at the appropriate point on the pay scale in accordance with the relevant Department Circular. New entrants to the Local Authority sector will be appointed at the minimum of the scale. SUPERANNUATION (a) Persons who become pensionable employees of a local authority who are liable to pay the Class A rate of PRSI contribution will be required, in respect of their superannuation, to contribute to the local authority at the rate of 1.5% of their pensionable remuneration, plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). (b) Persons who become pensionable employees of a local authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the local authority at the rate of 5% of their pensionable remuneration. (c) All persons under (a) and (b) above who become pensionable employees of a local authority will be required, in respect of the Local Government (Spouses and Children's Contributory Pension) Scheme, to contribute to the local authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the Scheme. (d) Persons who are pensionable under the Single Public Sector Pension Scheme, effective from 1 January 2013, contributions in respect of Superannuation shall be deducted at a rate of 3% of pensionable remuneration plus 3½% of net pensionable remuneration (i.e., pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependent or qualified children). PROBATION There shall be a period after such employment takes effect during which the person appointed will hold the post on probation. Such period shall be six months commencing on the first day of service but the Chief Executive may, at their discretion, extend such period. Such person shall cease to hold the post at the end of the period of probation or extended period of probation, unless, during such period or extended period, the service of such person is certified as satisfactory. RETIREMENT AGE For appointees who are deemed to be “new entrants” as defined in the Public Service Superannuation (Miscellaneous Provisions) Act 2004, there is no compulsory retirement age. For appointees entering the Single Public Service Scheme, compulsory retirement age will be 70. For appointees covered under the provisions of the Public Service Superannuation (Age of Retirement) Bill 2018, compulsory retirement age will be 70. RESIDENCE The holder of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. METHOD OF SELECTION (a) Selection shall be by means of a competition based on an interview conducted by, or on behalf of, Sligo County Council. Interviews will be conducted in person. The Council will not be responsible for any expenses incurred by candidates in attending for interview. A panel will be formed of those who are most successful in the competition. The top performing candidates at final selection interview, whose names are placed on the panel, and who satisfy the local authority that they possess the qualifications declared for the position and that they are otherwise suitable for employment, may within the life of the panel, be employed as appropriate vacancies arise. The life of the panel shall be one year from the date it is formed, unless extended by the Chief Executive. (b) Short-Listing: While a candidate may meet the eligibility requirements of the competition, if the numbers applying for the position are such that it would not be practical to interview everyone, Sligo County Council may decide that a smaller number will be called to the next stage of the selection process. In this respect, the Council provides for the employment of a short-listing process to select a group who, based on an examination of the application forms, appear to be the most suitable for the position. This is not to suggest that other candidates are necessarily unsuitable or incapable of undertaking the job, rather that there are some candidates who, based on their application, appear to be better qualified and/or have more relevant experience. The short-listing criteria may include both the essential and desirable criteria specified for the position. It is, therefore, in your own interest to provide a detailed and accurate account of your qualifications/experience in your application. Candidates may be short-listed for final competitive interview on the basis of: (a) The information provided on the application form, including both the essential and desirable criteria, relevant experience and competency questions, or (b) A preliminary interview or (c) Appropriate test i.e. aptitude test, etc. or (d) Any mix of the above. One or more of the following criteria may apply when short-listing applications either through the application form or preliminary interview: Those deemed most suitable in relation to the relevant criteria will be called for a final competitive interview. GARDA VETTING & REFERENCES The successful candidate may be subject to the Garda Vetting Procedures in line with the provisions of the National Vetting Bureau (Children & Vulnerable Persons) Act 2012 to 2016 as appropriate in advance of appointment. The appointment of any successful candidate will be subject to receipt of references which are satisfactory to the employer. MEDICAL EXAMINATION For the purpose of satisfying the requirements as to health, it will be necessary for the successful candidate, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the local authority. On taking up appointment, the expense of the medical examination will be refunded to the candidate. PERIOD OF ACCEPTANCE OF OFFER The local authority shall require persons to whom appointments are offered to take up such appointments within a period of not more than one month and, if they fail to take up the appointments within such period or such longer period as the local authority in its absolute discretion may determine, the local authority shall not appoint them. NORMAL WORKING HOURS Normal working hours are 9.00 a.m. to 5.00 p.m., Monday to Friday, with a minimum of 30 minutes to be taken as lunch break. The successful candidate may, from time to time, be required to work outside normal office hours, including at weekends as necessary. ANNUAL LEAVE Annual Leave shall be 27 days per annum. Annual leave and public holidays shall be given in accordance with the provisions of the Organisation of Working Time Act, 1997. SICK LEAVE As per Sligo County Council’s current Sick Leave Scheme and Attendance Management Policy & Procedure, as amended by the Public Service Management (Sick Leave) Regulations, 2014, and any subsequent Regulations made from time to time. TRAVEL & SUBSISTENCE ARRANGEMENTS Travel and subsistence expenses at the approved rates shall be paid for authorised travel (if applicable). TRAINING Successful candidates will be required to undertake any course of training which is determined relevant by Sligo County Council.