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Sort by: relevance | dateHomeless Outreach Worker
The Competition The purpose of this recruitment campaign is to form a panel of Homeless Outreach Workers to fill full time temporary and permanent posts that may arise as vacancies arise. The Candidate The candidates will demonstrate through their application form and at the interview that he/she: • Possess excellent professional/technical knowledge and skills • Excellent communication and interpersonal skills • Excellent team leadership skills • Ability to work independently or within multi disciplined teams • Problem solving skills • Planning and organisational skills • A good understanding of safety management in the workplace including Health and Safety legislation and regulations Duties and Responsibilities Homeless Outreach Workers will be expected to carry out the following non exhaustive list of duties: • Appointments interviewing and assessing clients seeking a homeless service by appointment or unscheduled presentations at public counter • Providing assessment and advice to people who are homeless • Participation in the Homeless Action Team (HAT) • Engaging with and supporting the Housing First programme in consultation with other relevant NGOs Service Providers and agencies • Assisting in managing the delivery of Housing First in the Kildare area and linking with the provider the HSE and Housing Agency • Enabling and assisting clients to source suitable private rented accommodation • Working with clients placed in emergency facilities with a view to securing long term accommodation and where possible avoiding continued placement in emergency facilities • Assisting the Council in managing Service Level Agreements with NGOs • Attending weekly Housing Application Assessment meeting where relevant • Providing information to the Housing Allocations team as requested • Assisting persons in settling into accommodation and ensuring that clients are fully briefed on services available to them from external agencies • Receiving and acting on referrals submitted via the interdisciplinary referral protocol • Allocating emergency accommodation as appropriate or where a client is eligible for social housing providing information and assistance in presenting the application • Investigating cases thoroughly maintaining links with other authorities Gardaí CWOs Prison Services HSE and other NGOs etc • Establishing new links with support services and facilitating out of office meetings in resource centres and other facilities where appropriate • Increasing access to health and social services for those experiencing homelessness • Creating public private partnerships to benefit clients where possible • Attending child protection case conferences family support meetings family conferencing and mediation sessions case reviews and courts when requested • Liaising with rehabilitation institutions prisons in the region • Assist the Council in implementing the National Quality Standards Framework (NQSF) and the National Childcare Service to support individuals and families experiencing homelessness • Creating and maintaining files and records of service users • Documenting meetings and calls with clients • Recording all entry exit to emergency accommodation and payments due to suppliers • Collating data and statistics regarding the homeless service as required including research and preparation of reports for the Strategic Policy Committee on Housing • Record and report on monthly KPIs and annual reports as requested • Respond to queries on the Customer Relationship Management System (CRM) and to elected representatives as required • Utilise and input homeless records on the PASS system or any other data management system as directed by the Council • Work to continuously improve services and ensuring a solutions focused approach to demands for homeless services • To participate in relevant training and development courses as agreed with Kildare County Council • Any other duties as may be assigned from time to time Qualifications Character Each candidate must be of good character. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Education Training and Experience etc Each candidate must on the latest date for receipt of completed application forms: (a) Have a good standard of education Have obtained a social care practitioner third level qualification or FETAC level 8 (b) Have appropriate relevant experience in a similar position with supporting independent references (c) Understand the role and responsibility of Kildare County Council in relation to Homelessness and have experience of homeless services or relevant equivalent (d) Demonstrate a strong knowledge and competency regarding social housing options and understanding of how to prevent divert or progress from homelessness (e) Have a strong understanding of the representational role of elected members and of local government structure as well as the role of NGOs and other agencies charities and voluntary groups involved in the area of homelessness (f) Have very good interpersonal skills coupled with good report writing and administrative skills (g) Have a flexible attitude in dealing with the day to day issues that arise in meeting the many and various needs of this client group (h) Have experience of dealing with aggression and or challenging behavior (i) Have experience in carrying out assessments including risk assessments (j) Have experience in developing support plans and carrying out reviews (k) Have ability to work on own initiative to work alone and in a team setting Please supply copies of any certificates diplomas or degrees you may have with the application form If qualifications were obtained outside of Ireland please supply a comparability statement with your application Driving Licence Applicants should at the date of appointment hold a full valid Irish or EU licence for Class B vehicles or a licence acceptable to NDLS for transfer to full Irish licence Link below They must be a competent driver and shall drive a car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority The council must be indemnified on their insurance https://www.ndls.ie/help/faq.html#exchange-of-foreign-driving-licences Competencies for the post of Homeless Outreach Worker Key Competencies for the post include the following and candidates will be expected to demonstrate sufficient evidence within their application form of competence under each of these Please take particular note to these when completing the application form as any short listing or interview processes will be based on the information provided by the candidates Management and Change Strategic Ability Displays the ability to think and act strategically to ensure they contribute to the delivery of homeless services in the County Political Awareness Has a clear understanding of the political reality and context of the organisation Networking and Representing Develops and maintains positive and beneficial relationships with a range of stakeholders Builds networks of technical and professional contacts Promotes and sustains an appropriate positive and cohesive image for the organisation it represents Ability to establish and maintain effective working relationships with all internal and external stakeholders including team members statutory agencies and voluntary organisations Can work with multiple stakeholders to implement change Delivering Results Problem Solving and Decision Making Can pinpoint critical information and address issues logically Understands the context and impact of decisions made Can act decisively with complex information and multiple stakeholders Demonstrates an understanding of the social housing system and the challenges faced by the key target groups Operational Planning Plans projects to determine rationale objectives and deliverables resource requirements timelines and milestones reporting requirements and evaluation methods Establishes high quality service and customer care standards Managing Resources Manages the allocation use and evaluation of resources to ensure they are used effectively to deliver on operational plans Delivering Quality Outcomes Makes timely informed and effective decisions and shows good judgement and balance in making decisions or recommendations Performance through People Leading and Motivating Motivates others individually and in teams to deliver high quality work and customer focused outcomes Managing Performance Effectively manages performance Empowers people to achieve or exceed organisational goals by delegating sufficient authority responsibility and accountability Communicating Effectively Recognises the value of communicating effectively with all employees Actively listens to others Has highly effective verbal and written communication skills Presents ideas clearly and effectively to individuals and groups Effectively identifies and manages conflict and potential sources of conflict Ability to deal with difficult sensitive work situations that require excellent interpersonal communication and judgement skills Personal Effectiveness Relevant Knowledge Keeps up to date with current developments trends and best practice in their area of responsibility Demonstrates the required specialist knowledge understanding and training for the role Resilience and Personal Well Being Demonstrates appropriate and positive self confidence Remains calm under pressure and operates effectively in an environment with significant complexity and pace Integrity Behaves in an honest trustworthy and respectful manner and is transparent fair and consistent in dealing with others Personal Motivation Initiative and Achievement Is enthusiastic about the role and sets challenging goals to achieve high quality outcomes Is self motivated and persistent when faced with difficulties Engages in regular critical reflection in order to identify how own performance can be improved Knowledge Experience and Skills Knowledge and understanding of the structure and functions of local government including service requirements Knowledge of current local government issues Understanding of the role of a Homeless Outreach worker Understanding key challenges facing the local government sector and Kildare County Council Knowledge and experience of operating ICT systems Particulars of Employment The Post The post is wholetime i e 35 hours per week and appointment may be permanent or temporary Location Kildare County Council reserves the right to assign the successful candidates to any premises in use by the Council now or in the future The person appointed will be required to report to their place of work by their own means of transport and at their own expense Commencement Kildare County Council shall require a person to whom an appointment is offered to take up such appointment within a period of not more than one month and if they fail to take up the appointment within such period or such other longer period as the Council in its absolute discretion may determine Kildare County Council shall not appoint them Working Hours The current working hours are 35 hours per week Monday to Friday Kildare County Council reserves the right to alter the hours of work from time to time in line with Government Circulars Kildare County Council also has a flexi time system in operation details of which are available from the Human Resources Section You may be required to work overtime on various occasions All hours worked are subject to and recorded in accordance with the provisions of the Organisation of Working Time Act 1997 and the Organisation of Working Time Regulations 2001 Kildare County Council requires employees to record their hours using a Clocking system Reporting Arrangements The Homeless Outreach Worker will report directly to the Administrative Officer or to any other employee of Kildare County Council such as the Chief Executive or Director of Service or any other appropriate employee that may be designated for this purpose A system of regular appraisal will be operated during employment which will involve discussions between the employee and the line manager regarding performance and conduct Probationary Period of Employment Where a person is permanently appointed to Kildare County Council the following provisions shall apply a) there shall be a period after appointment takes effect during which such a person shall hold the position on probation b) such period shall be twelve months but the Chief Executive may at their discretion extend such period c) such a person shall cease to hold the position at the end of the period of probation unless during this period the Chief Executive has certified that the service is satisfactory d) the period at a above may be terminated on giving one weeks notice as per the Minimum Notice and Terms of Employment Acts e) there will be assessments during the probationary period Remuneration €57,895 per annum to €66,017 per annum maximum €68,367 per annum LSI 1 after 3 years satisfactory service at maximum €70,730 per annum LSI 2 after 6 years satisfactory service at maximum On appointment successful candidates will be placed on the first point of the salary scale Appointment to a higher point of the salary scale may apply to candidates employed elsewhere in the public service subject to verification of service history Remuneration is paid fortnightly by PayPath directly to the employees nominated bank account The current wage pay cycle may be revised during the period of employment Remuneration is subject to all statutory deductions e g PAYE and PRSI Increments are paid annually subject to satisfactory attendance conduct and performance and national agreements Increments may be withheld if performance attendance and or conduct are not satisfactory Superannuation and Retirement A person who becomes a pensionable employee of the County Council will be required in respect of their superannuation to contribute to the Local Authority at the appropriate rate The terms of the Local Government Superannuation Consolidation Scheme 1998 as amended or the Public Services Superannuation Miscellaneous Provisions Act 2004 or the Public Service Pensions Single Scheme and Other Provisions Act 2012 will apply as appropriate on appointment Retirement age for employees is dependent on their relevant contract of employment with due consideration being given to the rules of the superannuation scheme to which they belong
Accountant Grade I
Overview of the Role The key features of the role are: The Finance Unit effectively reconciles and reports on all income, expenditure, maintaining appropriate accounting records of all financial transactions. The unit plays a critical role in providing financial, strategic and operational support and advice at all levels the Board. It is responsible for providing the Executive Management Team (EMT), the Audit, Risk & Finance committee (ARFC) and the Statutory Board with financial information and reports to assist with decision making and the delivery of improved services and value for money throughout the organisation. Responsibilities · Effective management and oversight of the Board’s Estimates process, its annual budget, monitoring and reporting of profiled expenditure against actual expenditure, the budget forecasts, the Appropriation Account and other official reporting functions as may be required; · Overseeing all external audits, ensuring audits are managed and supported effectively and fostering strong relationships with key stakeholders including Comptroller and Auditor General and Department of Justice; · Overseeing the preparation of internal and external financial and management reports; · Reviewing the Financial Management Framework of the Board, giving consideration to the Financial Knowledge repository, identifying areas where revised policies are needed and implementing new improvements to our financial management policies, procedures and systems; · Enhancement and maintenance of the overall financial control environment to ensure best practice; · Lead out on designing a reform agenda for the Board’s finance function to ensure the unit can effectively respond to the continued growth of the organisation; · Providing financial advice and assistance to the finance unit and other internal business units to support the achievement of the corporate objectives; · Plan, organise, manage and supervise the work of direct reports including staff development; · Participate in Board committees, working groups or projects as assigned by the Director of Corporate Services; · Play a key role in Boards governance environment, particularly ensuring compliance with the Finance and Reporting requirements as detailed in the Code of Practice for the Governance of state Bodies; · Lead out on all change management initiatives, including new accounting system implementation, upgrades and enhancement projects; · Developing a culture within the unit of open communication, innovation and growth; · Advising and contributing on a range of shared service and cross Government/Organisational projects; · Fostering strong collaborative relationships with senior managers across the organisation · Providing expert advice on audit and financial management issues particularly to the Accounting Officer and, where applicable, assisting the Accounting Officer in preparing for appearances at the Public Accounts Committee (PAC); · The role may also involve accompanying the Accounting Officer to the PAC; Applicants should note that the above is a general guide to the role and is not an exhaustive description of the duties which are associated with the role or tasks which may be assigned to the role of Accountant Grade I in the Legal Aid Board. Applicants should also note that additional duties may be assigned by the Director of Corporate Services. Essential Entry Requirements Candidates must, have at the closing date for this competition: · Full membership of a prescribed accountancy body supervised by the Irish Auditing and Accounting Supervisory Authority (IAASA); · Significant relevant post qualification accountancy/audit experience including management accounting and/or financial accounting, financial services, fund management or the regulatory environment; · A high degree of analytical, conceptual and problem-solving skills in financial and business management; · Demonstrated a strong track record in the exercise of sound professional judgement; · Demonstrated a track record of showing personal initiative; · The capacity to operate effectively and credibly at senior levels, both within the organisation and externally; · Managing and supervising a team including performance management; · Excellent process management and organisational skills; · Flexibility and be results-focussed with the ability to work under pressure, to tight deadlines with attention to detail; · Strong Project Management skills; · Well-developed IT skills including a familiarity with SAGE and Integrated Financial Management Systems, and good experience using Microsoft Excel and Word; · A good understanding of public sector accounting and financial management systems or the ability to quickly acquire such understanding; · The capability of operating effectively on their own initiative and/or as part of a team; · Excellent communication skills including influencing, persuading and problem solving; · The capacity to complete work thoroughly and to a high standard. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance in this role, listed below. Desirable: · Experience in managing the automation of manual tasks and procedures in a financial environment. · Experience of carrying out financial audits in private or public sector organisations; · Experience of processing/auditing or carrying out verification checks on EU funds in public bodies; · Experience evaluating financial and general systems and procedures and reviewing financial statements against supporting documentation; · Experience preparing audit reports and audit files; · Experience preparing financial and non-financial reports on a monthly basis and reporting to senior management; · Experience of effective Corporate Governance processes. Competencies Candidates must be able to demonstrate clearly at interview that they possess the full range of competencies as set out in below. Leadership · Actively contributes to the developmentof the strategies and policies of the Legal Aid Board · Brings a focus and drive to building and sustaining high levels of performance, addressing any performance issues as they arise · Leads and maximises the contribution of the team as a whole · Considers the effectiveness of outcomes in terms wider than own immediate area · Clearly defines objectives/ goals & delegates effectively, encouraging ownership and responsibility for tasks · Develops capability of others through feedback, coaching & creating opportunities for skills development · Identifies and takes opportunities to exploit new and innovative service delivery channels Judgement, Analysis & Decision Making · Researches issues thoroughly, consulting appropriately to gather all information needed on an issue · Understands complex issues quickly, accurately absorbing and evaluating data (including numerical data) · Integrates diverse strands of information, identifying inter-relationships and linkages · Uses judgement to makes clear, timely and well-grounded decisions on important issues · Considers the wider implications, agendas and sensitivities within decisions and the impact on a range of stakeholders · Takes a firm position on issues they consider important Management & Delivery of Results · Takes responsibility for challenging tasks and delivers on time and to a high standard · Plans and prioritises work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances · Ensures quality and efficient customer service is central to the work of the unit · Looks critically at issues to see how things can be done better · Is open to new ideas initiatives and creative solutions to problems · Ensures controls and performance measures are in place to deliver efficient and high value services · Effectively manages multiple projects Interpersonal and Communication Skills · Presents information in a confident, logical and convincing manner, verbally and in writing · Encourages open and constructive discussions around work issues · Promotes teamwork within the section, but also works effectively on projects across the Legal Aid Board · Maintains poise and control when working to influence others · Instils a strong focus on Customer Service in their area · Develops and maintains a network of contacts to facilitate problem solving or information sharing · Engages effectively with a range of stakeholders, including members of the public, Public Service Colleagues and the political system Specialist Knowledge, Expertise and Self Development · Has a clear understanding of the role’s objectives and targets of self and the team and how they fit into the work of the unit and the Legal Aid Board · Has a breadth and depth of knowledge of Department and Governmental issues and is sensitive to wider political and organisational priorities · Is considered an expert by stakeholders in own field/ area · Is focused on self-development, seeking feedback and opportunities for growth to help carry out the specific requirements of the role Drive and Commitment to Public Service Values · Is self-motivated and shows a desire to continuously perform at a high level · Is personally honest and trustworthy and can be relied upon · Ensures the citizen is at the heart of all services provided · Through leading by example, fosters the highest standards of ethics and integrity · Principal Conditions of Service General The appointment is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Pay Professional Grade I Accountant PPC Salary Scale – from 1st February 2026 This rate will apply where the appointee is newly recruited to the Civil Service and is making a personal pension contribution. €86,644 €89,366 €92,094 €94,813 €97,533 €100,768 €104,449 €108,135 Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are currently a serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. Successful candidates will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Tenure and Probation The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary contract in appropriate circumstances. During the period of your temporary probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you – (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956 – 2005. This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you by the Department/Office and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In certain circumstances your contract may be extended, and your probation period suspended. The extension must be agreed by both parties. · The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave; · In relation to an employee absent on Parental Leave or Carers Leave, the employee may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation; · Probation may be suspended in cases such as absence due to a non-recurring illness The employee may, in these circumstances, make an application to the employer for an extension to the contract period. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties Appointees will be required to perform any duties which may be assigned to them from time to time as appropriate. Outside Employment The successful candidates may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict in any way with the position of Accountant Grade I. Headquarters The successful candidate will be assigned to the Board’s head office located currently at Quay Street, Cahirciveen, Co Kerry or in the Board’s Dublin office currently located at Eight Building, Dublin 8, D08 T2TX When absent from home and headquarters on official duty the Accountant Grade I will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations. The successful candidate will be required to make periodic visits to Board management offices as required. Hours of attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross or 35 hours net per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave The annual leave for this position is 30 days. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five-day week and is exclusive of the usual public holidays. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars for the civil and public service. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the Legal Aid Board. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits.
Accountant Grade I
Overview of the Role The key features of the role are: The Finance Unit effectively reconciles and reports on all income, expenditure, maintaining appropriate accounting records of all financial transactions. The unit plays a critical role in providing financial, strategic and operational support and advice at all levels the Board. It is responsible for providing the Executive Management Team (EMT), the Audit, Risk & Finance committee (ARFC) and the Statutory Board with financial information and reports to assist with decision making and the delivery of improved services and value for money throughout the organisation. Responsibilities · Effective management and oversight of the Board’s Estimates process, its annual budget, monitoring and reporting of profiled expenditure against actual expenditure, the budget forecasts, the Appropriation Account and other official reporting functions as may be required; · Overseeing all external audits, ensuring audits are managed and supported effectively and fostering strong relationships with key stakeholders including Comptroller and Auditor General and Department of Justice; · Overseeing the preparation of internal and external financial and management reports; · Reviewing the Financial Management Framework of the Board, giving consideration to the Financial Knowledge repository, identifying areas where revised policies are needed and implementing new improvements to our financial management policies, procedures and systems; · Enhancement and maintenance of the overall financial control environment to ensure best practice; · Lead out on designing a reform agenda for the Board’s finance function to ensure the unit can effectively respond to the continued growth of the organisation; · Providing financial advice and assistance to the finance unit and other internal business units to support the achievement of the corporate objectives; · Plan, organise, manage and supervise the work of direct reports including staff development; · Participate in Board committees, working groups or projects as assigned by the Director of Corporate Services; · Play a key role in Boards governance environment, particularly ensuring compliance with the Finance and Reporting requirements as detailed in the Code of Practice for the Governance of state Bodies; · Lead out on all change management initiatives, including new accounting system implementation, upgrades and enhancement projects; · Developing a culture within the unit of open communication, innovation and growth; · Advising and contributing on a range of shared service and cross Government/Organisational projects; · Fostering strong collaborative relationships with senior managers across the organisation · Providing expert advice on audit and financial management issues particularly to the Accounting Officer and, where applicable, assisting the Accounting Officer in preparing for appearances at the Public Accounts Committee (PAC); · The role may also involve accompanying the Accounting Officer to the PAC; Applicants should note that the above is a general guide to the role and is not an exhaustive description of the duties which are associated with the role or tasks which may be assigned to the role of Accountant Grade I in the Legal Aid Board. Applicants should also note that additional duties may be assigned by the Director of Corporate Services. Essential Entry Requirements Candidates must, have at the closing date for this competition: · Full membership of a prescribed accountancy body supervised by the Irish Auditing and Accounting Supervisory Authority (IAASA); · Significant relevant post qualification accountancy/audit experience including management accounting and/or financial accounting, financial services, fund management or the regulatory environment; · A high degree of analytical, conceptual and problem-solving skills in financial and business management; · Demonstrated a strong track record in the exercise of sound professional judgement; · Demonstrated a track record of showing personal initiative; · The capacity to operate effectively and credibly at senior levels, both within the organisation and externally; · Managing and supervising a team including performance management; · Excellent process management and organisational skills; · Flexibility and be results-focussed with the ability to work under pressure, to tight deadlines with attention to detail; · Strong Project Management skills; · Well-developed IT skills including a familiarity with SAGE and Integrated Financial Management Systems, and good experience using Microsoft Excel and Word; · A good understanding of public sector accounting and financial management systems or the ability to quickly acquire such understanding; · The capability of operating effectively on their own initiative and/or as part of a team; · Excellent communication skills including influencing, persuading and problem solving; · The capacity to complete work thoroughly and to a high standard. In addition to the above, candidates must also be able to demonstrate the Key Competencies identified for effective performance in this role, listed below. Desirable: · Experience in managing the automation of manual tasks and procedures in a financial environment. · Experience of carrying out financial audits in private or public sector organisations; · Experience of processing/auditing or carrying out verification checks on EU funds in public bodies; · Experience evaluating financial and general systems and procedures and reviewing financial statements against supporting documentation; · Experience preparing audit reports and audit files; · Experience preparing financial and non-financial reports on a monthly basis and reporting to senior management; · Experience of effective Corporate Governance processes. Competencies Candidates must be able to demonstrate clearly at interview that they possess the full range of competencies as set out in below. Leadership · Actively contributes to the developmentof the strategies and policies of the Legal Aid Board · Brings a focus and drive to building and sustaining high levels of performance, addressing any performance issues as they arise · Leads and maximises the contribution of the team as a whole · Considers the effectiveness of outcomes in terms wider than own immediate area · Clearly defines objectives/ goals & delegates effectively, encouraging ownership and responsibility for tasks · Develops capability of others through feedback, coaching & creating opportunities for skills development · Identifies and takes opportunities to exploit new and innovative service delivery channels Judgement, Analysis & Decision Making · Researches issues thoroughly, consulting appropriately to gather all information needed on an issue · Understands complex issues quickly, accurately absorbing and evaluating data (including numerical data) · Integrates diverse strands of information, identifying inter-relationships and linkages · Uses judgement to makes clear, timely and well-grounded decisions on important issues · Considers the wider implications, agendas and sensitivities within decisions and the impact on a range of stakeholders · Takes a firm position on issues they consider important Management & Delivery of Results · Takes responsibility for challenging tasks and delivers on time and to a high standard · Plans and prioritises work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances · Ensures quality and efficient customer service is central to the work of the unit · Looks critically at issues to see how things can be done better · Is open to new ideas initiatives and creative solutions to problems · Ensures controls and performance measures are in place to deliver efficient and high value services · Effectively manages multiple projects Interpersonal and Communication Skills · Presents information in a confident, logical and convincing manner, verbally and in writing · Encourages open and constructive discussions around work issues · Promotes teamwork within the section, but also works effectively on projects across the Legal Aid Board · Maintains poise and control when working to influence others · Instils a strong focus on Customer Service in their area · Develops and maintains a network of contacts to facilitate problem solving or information sharing · Engages effectively with a range of stakeholders, including members of the public, Public Service Colleagues and the political system Specialist Knowledge, Expertise and Self Development · Has a clear understanding of the role’s objectives and targets of self and the team and how they fit into the work of the unit and the Legal Aid Board · Has a breadth and depth of knowledge of Department and Governmental issues and is sensitive to wider political and organisational priorities · Is considered an expert by stakeholders in own field/ area · Is focused on self-development, seeking feedback and opportunities for growth to help carry out the specific requirements of the role Drive and Commitment to Public Service Values · Is self-motivated and shows a desire to continuously perform at a high level · Is personally honest and trustworthy and can be relied upon · Ensures the citizen is at the heart of all services provided · Through leading by example, fosters the highest standards of ethics and integrity · Principal Conditions of Service General The appointment is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Pay Professional Grade I Accountant PPC Salary Scale – from 1st February 2026 This rate will apply where the appointee is newly recruited to the Civil Service and is making a personal pension contribution. €86,644 €89,366 €92,094 €94,813 €97,533 €100,768 €104,449 €108,135 Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are currently a serving civil or public servant. Subject to satisfactory performance increments may be payable in line with current Government Policy. Successful candidates will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners. Tenure and Probation The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary contract in appropriate circumstances. During the period of your temporary probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you – (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956 – 2005. This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you by the Department/Office and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In certain circumstances your contract may be extended, and your probation period suspended. The extension must be agreed by both parties. · The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave; · In relation to an employee absent on Parental Leave or Carers Leave, the employee may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation; · Probation may be suspended in cases such as absence due to a non-recurring illness The employee may, in these circumstances, make an application to the employer for an extension to the contract period. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties Appointees will be required to perform any duties which may be assigned to them from time to time as appropriate. Outside Employment The successful candidates may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict in any way with the position of Accountant Grade I. Headquarters The successful candidate will be assigned to the Board’s head office located currently at Quay Street, Cahirciveen, Co Kerry or in the Board’s Dublin office currently located at Eight Building, Dublin 8, D08 T2TX When absent from home and headquarters on official duty the Accountant Grade I will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations. The successful candidate will be required to make periodic visits to Board management offices as required. Hours of attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross or 35 hours net per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave The annual leave for this position is 30 days. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five-day week and is exclusive of the usual public holidays. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars for the civil and public service. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the Legal Aid Board. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits.
Solicitor Grade III
Overview of the Role The Key Features of the Role are: · To assist in the provision of legal services to the Board’s clients to whom legal aid and/or advice has been granted, within the terms of the Civil Legal Act, 1995, and the Civil Legal Aid Regulations; · Provide quality legal service to clients, in a timely and professional manner. · Deliver legal services in compliance with the Board’s policies, procedures and supervisors’ instructions · Actively contribute to ensuring the law centre delivers services in an efficient, effective and customer-oriented manner. · Ensure effective use of the Board’s case management system (EOS) · Ensure clients are given meaningful non-court-based options for resolving family disputes · Engage with stakeholders to promote the role of the Legal Aid Board as a service provider both in relation to legal services and mediation services Essential Eligibility Requirements Candidates must, on or before the 21st May 2026 be eligible for admission to the Roll of Solicitors and/or be admitted to the Roll of Solicitors. Where candidates are currently or were previously admitted to the Roll of Solicitors that they be entitled to hold a Practising Certificate issued by the Incorporated Law Society of Ireland (without any restrictions attached) and must continue to be so entitled to hold such a certificate. It will be a matter for the Legal Aid Board to determine the eligibility of candidates having regard to their qualifications and experience. An invitation to interview is not an acceptance of eligibility. Competencies Candidates must be able to demonstrate clearly at interview that they possess the full range of competencies as set out in below. Candidates should have knowledge of the Civil Legal Aid Act, 1995, and the Regulations made thereunder, an understanding of the role of the Legal Aid Board and its operating environment, or the capacity to quickly acquire same. Professional expertise/ knowledge and ability to provide excellent legal services · Has an excellent understanding of civil law in Ireland and the legal services provided by the Board · Ability to provide a timely and professional legal service to the public in all areas of the law covered by the governing legislation and in accordance with the policies / parameters set by the Board · Makes an active contribution both legal and administrative within the law centre to ensure that services are provided in an efficient, effective and client-oriented manner · Maximise throughput of cases while ensuring quality of service · Understanding of court processes and the role of solicitor in dispute resolution. Analysis & Decision Making · Gathers and analyses information from relevant sources, weighing up a range of critical factors · Takes account of any broader issues and related implications when making decisions · Uses previous knowledge and experience in order to guide decisions · Makes sound decisions with a well-reasoned rationale and stands by these · Puts forward solutions to address problems Management and Delivery of Results · Takes responsibility for challenging tasks and delivers on time and to a high standard. · Plans and prioritises work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances. · Ensures quality and efficient customer service is central to the work of the law centre. · Looks critically at issues to see how processes can be improved and open to new ideas initiatives and creative solutions to problems · Ensures controls and performance measures are in place to deliver efficient and high value services. Interpersonal & communications skills · Ability to provide an excellent level of customer service skills · Ability to communicate effectively orally and in writing with a wide variety of people. · Actively listens to the views of colleagues and others. · Capacity to work well in a team-based environment. · Treats others with diplomacy, tact, courtesy and respect even in challenging circumstances Personal Drive and Commitment to Public Service Values · Is self-motivated and shows a desire to continuously perform at a high level. · Is personally honest and trustworthy and can be relied upon. · Ability to work on their own and show initiative and flexibility. · Through leading by example, fosters the highest standards of ethics and professional integrity. Principal Conditions of Service General The appointment is to a position of Solicitor Grade III in the Legal Aid Board. Employees of the Legal Aid Bord are Civil Service and are subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Pay Solicitor Grade III PPC Salary Scale – from 1st February 2026 €45,199.00 €50,415.00 €55,512.00 €61,879.00 €68,284.00 €74,754.00 €81,135.00 €83,513.00 €86,092.00 The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note – Starting Salary and Other Details While in the normal course, entry point will be at the minimum of the scale, different pay and conditions may apply subject to Government pay policy procedures. For the purposes of this competition, candidates may be offered up to point 3 (i.e. €55,512) at the discretion of the Chief Executive Officer and based on post qualification experience (PQE) as a Solicitor. Different terms and conditions may apply if you are currently a serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Successful candidates will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances and Expenses Overpayments made to Staff Members/Former Staff Members /Pensioners. Tenure and Probation The appointment is to a permanent or temporary position in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. The contract for a temporary position will be for a period specified in the contract. Candidates offered a fixed term contract post from this competition will remain under consideration for any future permanent posts, while panel remains in place. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary contract in appropriate circumstances. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you – (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956–2005 . This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you by the Legal Aid Board and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In certain circumstances your contract may be extended and your probation period suspended. The extension must be agreed by both parties. · The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. · In relation to an employee absent on Parental Leave or Carers Leave, the employee may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation. · Probation may be suspended in cases such as absence due to a non-recurring illness. The employee may, in these circumstances, make an application to the employer for an extension to the contract period. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties Appointees will be required to perform any duties which may be assigned to them from time to time as appropriate Outside Employment The successful candidate may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict in any way with the position of a Solicitor in the Board. The Organisation of Working Time Act The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this employment. Headquarters Solicitors of the Board normally work in Law Centres established by the Board but may be required to serve in such other locations as may be designated by the Board. · Notwithstanding an initial assignment to a particular location appointees may be transferred to a different location or assigned to such specific duties at a different location as the Board may determine from time to time so as to enable it to perform its functions under the Act. · The duration of a transfer and/or assignment to other duties will be determined by the Board. When absent from home and headquarters on official duty a Solicitor will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations. Hours of attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross or 35 hours net per week. Solicitors may be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave The annual leave for this position is 25 days per annum, rising to 29 days after 5 years’ service and 30 days after 10 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five-day week and is exclusive of the usual public holidays. Where the position is in a part time capacity, the annual leave allowance will be applied on a pro-rata basis. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars for the civil and public service. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the Legal Aid Board. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Civil Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are at www.singlepensionscheme.gov.ie . Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. Key provisions attaching to membership of the Single Scheme are as follows: · Pensionable Age: The minimum age at which pension is payable is the same as the age of eligibility for the State Pension, currently 66. · Retirement Age: Scheme members must retire on reaching the age of 70. · Career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are up-rated each year by reference to CPI). · Post retirement pension increases are linked to CPI. Pension Abatement If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during their re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.
Solicitor Grade III
Overview of the Role The Key Features of the Role are: · To assist in the provision of legal services to the Board’s clients to whom legal aid and/or advice has been granted, within the terms of the Civil Legal Act, 1995, and the Civil Legal Aid Regulations; · Provide quality legal service to clients, in a timely and professional manner. · Deliver legal services in compliance with the Board’s policies, procedures and supervisors’ instructions · Actively contribute to ensuring the law centre delivers services in an efficient, effective and customer-oriented manner. · Ensure effective use of the Board’s case management system (EOS) · Ensure clients are given meaningful non-court-based options for resolving family disputes · Engage with stakeholders to promote the role of the Legal Aid Board as a service provider both in relation to legal services and mediation services Essential Eligibility Requirements Candidates must, on or before the 21st May 2026 be eligible for admission to the Roll of Solicitors and/or be admitted to the Roll of Solicitors. Where candidates are currently or were previously admitted to the Roll of Solicitors that they be entitled to hold a Practising Certificate issued by the Incorporated Law Society of Ireland (without any restrictions attached) and must continue to be so entitled to hold such a certificate. It will be a matter for the Legal Aid Board to determine the eligibility of candidates having regard to their qualifications and experience. An invitation to interview is not an acceptance of eligibility. Competencies Candidates must be able to demonstrate clearly at interview that they possess the full range of competencies as set out in below. Candidates should have knowledge of the Civil Legal Aid Act, 1995, and the Regulations made thereunder, an understanding of the role of the Legal Aid Board and its operating environment, or the capacity to quickly acquire same. Professional expertise/ knowledge and ability to provide excellent legal services · Has an excellent understanding of civil law in Ireland and the legal services provided by the Board · Ability to provide a timely and professional legal service to the public in all areas of the law covered by the governing legislation and in accordance with the policies / parameters set by the Board · Makes an active contribution both legal and administrative within the law centre to ensure that services are provided in an efficient, effective and client-oriented manner · Maximise throughput of cases while ensuring quality of service · Understanding of court processes and the role of solicitor in dispute resolution. Analysis & Decision Making · Gathers and analyses information from relevant sources, weighing up a range of critical factors · Takes account of any broader issues and related implications when making decisions · Uses previous knowledge and experience in order to guide decisions · Makes sound decisions with a well-reasoned rationale and stands by these · Puts forward solutions to address problems Management and Delivery of Results · Takes responsibility for challenging tasks and delivers on time and to a high standard. · Plans and prioritises work in terms of importance, timescales and other resource constraints, re-prioritising in light of changing circumstances. · Ensures quality and efficient customer service is central to the work of the law centre. · Looks critically at issues to see how processes can be improved and open to new ideas initiatives and creative solutions to problems · Ensures controls and performance measures are in place to deliver efficient and high value services. Interpersonal & communications skills · Ability to provide an excellent level of customer service skills · Ability to communicate effectively orally and in writing with a wide variety of people. · Actively listens to the views of colleagues and others. · Capacity to work well in a team-based environment. · Treats others with diplomacy, tact, courtesy and respect even in challenging circumstances Personal Drive and Commitment to Public Service Values · Is self-motivated and shows a desire to continuously perform at a high level. · Is personally honest and trustworthy and can be relied upon. · Ability to work on their own and show initiative and flexibility. · Through leading by example, fosters the highest standards of ethics and professional integrity. Principal Conditions of Service General The appointment is to a position of Solicitor Grade III in the Legal Aid Board. Employees of the Legal Aid Bord are Civil Service and are subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Pay Solicitor Grade III PPC Salary Scale – from 1st February 2026 €45,199.00 €50,415.00 €55,512.00 €61,879.00 €68,284.00 €74,754.00 €81,135.00 €83,513.00 €86,092.00 The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC). A different rate will apply where the appointee is not required to make a Personal Pension Contribution. Long service increments may be payable after 3(LSI1) and 6(LSI2) years satisfactory service at the maximum of the scale. Important Note – Starting Salary and Other Details While in the normal course, entry point will be at the minimum of the scale, different pay and conditions may apply subject to Government pay policy procedures. For the purposes of this competition, candidates may be offered up to point 3 (i.e. €55,512) at the discretion of the Chief Executive Officer and based on post qualification experience (PQE) as a Solicitor. Different terms and conditions may apply if you are currently a serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy. Successful candidates will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances and Expenses Overpayments made to Staff Members/Former Staff Members /Pensioners. Tenure and Probation The appointment is to a permanent or temporary position in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. The contract for a temporary position will be for a period specified in the contract. Candidates offered a fixed term contract post from this competition will remain under consideration for any future permanent posts, while panel remains in place. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary contract in appropriate circumstances. During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you – (i) Have performed in a satisfactory manner, (ii) Have been satisfactory in general conduct, and (iii) Are suitable from the point of view of health with particular regard to sick leave. Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956–2005 . This decision will be based on your performance assessed against the criteria set out in (i) to (iii) above. The detail of the probationary process will be explained to you by the Legal Aid Board and you will be given a copy of the Department of Public Expenditure and Reform’s guidelines on probation. Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005. In certain circumstances your contract may be extended and your probation period suspended. The extension must be agreed by both parties. · The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave. · In relation to an employee absent on Parental Leave or Carers Leave, the employee may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation. · Probation may be suspended in cases such as absence due to a non-recurring illness. The employee may, in these circumstances, make an application to the employer for an extension to the contract period. All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department. Duties Appointees will be required to perform any duties which may be assigned to them from time to time as appropriate Outside Employment The successful candidate may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict in any way with the position of a Solicitor in the Board. The Organisation of Working Time Act The terms of the Organisation of Working Time Act 1997 will apply, where appropriate, to this employment. Headquarters Solicitors of the Board normally work in Law Centres established by the Board but may be required to serve in such other locations as may be designated by the Board. · Notwithstanding an initial assignment to a particular location appointees may be transferred to a different location or assigned to such specific duties at a different location as the Board may determine from time to time so as to enable it to perform its functions under the Act. · The duration of a transfer and/or assignment to other duties will be determined by the Board. When absent from home and headquarters on official duty a Solicitor will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations. Hours of attendance Hours of attendance will be fixed from time to time but will amount to not less than 41 hours and 15 minutes gross or 35 hours net per week. Solicitors may be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of their duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time. Annual Leave The annual leave for this position is 25 days per annum, rising to 29 days after 5 years’ service and 30 days after 10 years’ service. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five-day week and is exclusive of the usual public holidays. Where the position is in a part time capacity, the annual leave allowance will be applied on a pro-rata basis. Sick Leave Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars for the civil and public service. Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Social Protection to pay any benefits due under the Social Welfare Acts direct to the Legal Aid Board. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Social Protection within the required time limits. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Civil Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are at www.singlepensionscheme.gov.ie . Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. Key provisions attaching to membership of the Single Scheme are as follows: · Pensionable Age: The minimum age at which pension is payable is the same as the age of eligibility for the State Pension, currently 66. · Retirement Age: Scheme members must retire on reaching the age of 70. · Career average earnings are used to calculate benefits (a pension and lump sum amount accrue each year and are up-rated each year by reference to CPI). · Post retirement pension increases are linked to CPI. Pension Abatement If the appointee has previously been employed in the Civil or Public Service and is in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during their re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.
Apprentice Plumber/Electricians
Since our recently announced merger with both Activ8 Solar Energies & SSE Airtricity. Allbrite Heatpump Specialists Ltd is currently experiencing a period of rapid growth and expansion, securing contracts with local councils, energy providers, and the SEAI. Allbrite Heatpump Specialists Ltd are actively seeking Apprentice Plumbers and Electricians to assist with the installation and commissioning of heat pump systems. Company Culture Join a team that's passionate about sustainability and safety. We foster innovation and collaboration to achieve our goals. The Opportunity: As an apprentice you will work and train alongside experienced plumbers and electricians, gaining practical experience while completing the apprenticeship programme. You will assist with the installation, commissioning, repair and maintenance of heat pump systems on residential homes. Responsibilities Include:
Lifeguard
Our Heroes Wear Togs! We are looking for a qualified Lifeguard on a Full Time basis to join our team at Aura Grove Island. · Flexible working hours – morning, afternoon, evening, both weekdays and weekend shifts available! · Upskilling opportunities across other areas of the business. Why join the Aura Family? We are the best in our industry! And we don't say we’re the best place to work - our people do… For eight years we have been recognized as one of the Best Workplaces in Ireland . We are also proud to have been recognised as a Best Workplace for Women in 2026, for the third consecutive year. We don’t just talk about our values; we live them every single day. When you join Aura, you aren't just taking a job; you’re joining a culture where: · You belong: We are proud winners of the 2026 National Inclusion and Diversity Facilities Awards, National Advancing Disability Equality Award 2025 and we hold the Investors in Diversity Silver Certification . Inclusion isn't a buzzword here, it’s our standard. · You develop: We place emphasis on learning and development, you can expect to learn and grow throughout your career. · Your wellbeing matters: Safety, Health and Wellbeing is at the heart of everything we do. We have been recognised Best Workplaces for Health & Wellbeing for the third consecutive year in 2026. In 2025 we won the All-Ireland Safety Awards inSport & Leisure . Other reasons to join our team…. · Friends and Family Benefit – free membership for all employees and a friend or family member in the leisure centre · Our Training Academy – opportunities to certify to the highest industry standards in a range of industry practices such as Lifeguarding, Swim Teaching, Pool Plant Operations etc · Aspire Programme – our talent development programme which gives you unrivalled access to training, development and further certification opportunities · Aura One Hub – discounts, rewards and recognition platform · EAP Programme – a free confidential comprehensive advice and support service ranging from financial and legal advice to counselling for you and your family members · A range of other benefits such as Bike to Work, TaxSaver, retail discounts, Length of Service benefit and discounted Health Insurance for employee’s and dependants through the HSF Health Plans Our vision is BIG… Aura's vision is for a healthier and happier Ireland by improving the health and wellbeing of our nation through exercise, sport and active lifestyles. Your mission: · Keep our customers safe in the pool area at all times · Display a commitment to our vision, purpose and values · Act immediately and appropriately to secure safety of customers in the event of an emergency · Attend mandatory meetings and monthly training sessions as scheduled · Maintain a high standard of customer service · Adhere to our Healthy and Safety policies and procedures at all times · Ensure excellent standards of cleanliness and hygiene · Be an Aura ambassador and represent the company with a professional approach and attitude These are just some of the tasks our lifeguards undertake each day and this list is just part of what life in Aura has in store for you. Here’s what we need from you: · R.L.S.S. Pool Lifeguard or I.W.S. Pool Lifeguard qualifications required · A positive attitude and a genuine focus on teamwork · Previous experience working as a Lifeguard is an advantage · A willingness to qualify in other disciplines such as Swim Teaching would be an advantage · Excellent communication skills with fluent English · Flexible in relation to your hours/days of work · Due to the nature of this role fluent English is required
Bartender
O’Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and CastleIsland, Co. Kerry. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. We have an exciting opportunity for a Full-Time Bartender to join our team at the Killarney Avenue Hotel. Key Responsibilities of this role are: If you want to make an impact, O’Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page. O’Donoghue Ring Collection is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.
Multi-Task Attendant
Remuneration The Salary scale for the post is (as at 01/08/2025): €36,288, €37,752, €39,224, €39,704, €40,711, €41,582, €42,836, €44,136, €45,484 New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies. Reporting Relationship The Multi Task Assistant will report to and work under supervision and direction of the Assistant Director of Nursing/Clinical Nurse Manager or their deputy. They will also be accountable to the Director of Nursing. Purpose of the Post The role of the Multi Task Attendant (MTA) is to work as part of a team in the delivery of high quality, person centred direct and indirect care to patients/residents/service users, under the direction of qualified nursing/other designated officer in line with hospital service needs, national standards, national and local policies, procedures and guidelines. Support the provision of a high quality, safe and professional customer focussed service. Duties assigned to the Multi Task Attendant will vary depending on the service need and care setting. Principal Duties and Responsibilities Duties appropriate to the Multi Task Attendant may vary depending on the care setting, the context of specific ward/areas, relevant training/knowledge required for the role assigned (Caring, Cleaning, Catering). Multi Task Attendants may be required to move between different wards/departments/relief duties and to work across Caring, Cleaning, Catering roles to support service need. In keeping with HIQA and HACCP standards Multi Task Attendants do not move between defined Caring, Cleaning, Catering roles at the same time/on the same day/shift (except in exceptional circumstances). The Multi Task Attendant role involves: • Caring - to assist with the delivery of direct and indirect care and activities of daily living for patients/residents/service users under the supervision and direction of nursing or other professional staff/designated manager. • Cleaning - attending to designated housekeeping, cleaning, laundry, waste management duties in the context of the specific service area in line with national and locally devised policies and standards. • Catering - when directed be responsible for the preparation, distribution and serving of food and delivery of catering services to patients/residents/service users/central catering facilities, in line with national and locally devised policies and standards. Caring In the context of patient/resident/service user care and the service setting, the Multi Task Attendant duties under direction include: • Assist and support the direct and indirect care of patients/residents/service users to support all activities of daily living. • Carry out assigned and delegated responsibilities - personal care of patients/residents/service users, including attending to personal care (bathing/showering, toileting etc), feeding, positioning, mobilisation of patients/residents/service users, fitting of equipment etc. • Undertake assigned duties in such a way as to ensure that care delivered is of a high standard. • Respect patients/residents/service users and their families showing dignity, courtesy and professionalism at all times. • Under direction of a nurse/relevant manager/professional assist patients/residents/service users in preparation for their meals, choosing their menu, preparing eating environment and making it as aesthetically pleasant as possible by removing unnecessary items, thus ensuring patient/resident/service users dietary needs are met. • Assist patients/residents/service users to ensure their specific dietary requirements are met, encouraging patients/residents/service users to eat and drink, preparing special drinks and snacks. • Observe and report any observations, incidents or concerns regarding patient/resident/service users to the person in charge. • Actively encourage the participation of patients/residents/service users in their own care, and promote as much independence as possible. • Transport/escort patients/residents/service users within or outside the service area as necessary or required by designated line manager or their delegate. • Assist and support end of life care providing a quiet, comfortable, dignified, compassionate caring environment for patients/residents/service users and to relatives/loved ones. • Assist with care of the deceased, preparation and transfer to the mortuary as required by line manager. • Assist with the appropriate storage and safe keeping of patient/resident/service users belonging in keeping with local policy. • Transport medical records, specimens, medical gases, equipment, medicines, stores, etc within or outside the service when necessary. • Be responsible for the general cleaning and disinfecting of patient/resident/service user equipment, wheelchairs, trolleys/beds, chairs or other ward/service equipment in keeping with national and locally agreed policies and standards. • Assist in the disposal of waste according to hospital policy. • Assist with the management of stocks and supplies. • Assist with general portering duties relevant to the specific ward/service setting. Cleaning The Multi Task Attendant when assigned will: • Be responsible for carrying out cleaning/household, laundry, waste management duties appropriate to the relevant area and duties assigned, in keeping with national and locally agreed policies and standards. Catering The Multi Task Attendant when assigned will: • Be responsible for carrying out catering attendant duties appropriate to the relevant service/area assigned in keeping with national and locally agreed standards and procedures. Quality and Safety The Multi Task Attendant will: • Support the implementation of quality standards and improvement initiatives. • Work within their own role, adhering to current legislation, policies, procedures, protocols and guidelines. • Maintain the confidentiality of all information made available to him/her during the course of his/her work. • Understand and adhere to all relevant policies i.e. Health and Safety, Safety Statements, Fire, Food Safety Standards, Infection Control Policies, Hygiene Standards, Waste Management policies, Manual Handling, risk management procedures and statutory obligations. • Maintain a strict code of personal and general hygiene in the workplace and present for work wearing the agreed attire and identification in line with existing policies and procedures. • Carry assigned bleep/phone for role assigned and be contactable at all times. • Report all complaints in line with service policy. Health and Safety including maintaining a safe environment The Multi Task Attendant will: • In accordance with Health and Safety at work policy, observe all rules relating to Health and Safety and Conduct at Work and to use any equipment provided in a safe and responsible manner. • Adhere to local procedures reporting to and leaving duty. • Be aware of risks and minimise same where possible. Be aware of fire exits, keep exits free from obstruction, attend mandatory fire training and participate in fire drills. • Conduct himself/herself in a manner that ensures the safe care of patients/residents/service users. • Only undertake any duty related to patient/resident/service user for which he/she is trained and advise relevant manager of any training needs. • Attend to spillages when necessary as quickly as possible to prevent accidents. • Report any accidents, near misses or incidents which may compromise the health and safety of patient/resident/service user/staff/visitors to the person in charge and take appropriate action in line with local policies and procedures. • Report any broken or unsafe items, equipment faults that need repair and take them out of circulation as required in keeping with service policy. • Report any maintenance issues promptly in keeping with service policy. • Move or assist in moving equipment and/or furniture as necessary and ensure all equipment is stored safely. • Be responsible for appropriate storage and cleaning of patient/resident/service user equipment on the ward/service area in keeping with local policy. • Assist in keeping service areas clean and tidy. • Assist with waste, laundry ensuring agreed standards for the segregation, storage, transportation of waste and laundry are maintained in line with local and national policies. • Attend to hygiene, disinfecting and cleaning of equipment or environment in keeping with local and national policies and guidelines. Communication and Teamwork Effective communication is a core skill required by Multi Task Attendant. These skills will be used to provide a caring service to the public in a courteous and effective manner. The Multi Task Attendant will: • Operate in accordance with the values of the HSE. These values include integrity and openness, respect and support, caring and loyalty to the organisation (Dignity at Work Policy). • Deal courteously with patients/residents/service users, their family, with visitors, other healthcare workers and with anyone whom they come in to contact in the course of their duties. • Communicate effectively with all grades of staff and disciplines contributing to effective team working. Respect culture and diversity within the team. Strive to foster good working relationships within the team including handling conflict. Work effectively and co operatively with colleagues in all disciplines. Develop and maintain good interpersonal relationships. • Participate in maintaining a physical environment that communicates peace, comfort and caring to patients/residents/service users and their families. Education and Training The Multi Task Attendant will: • Attend induction and mandatory in service training courses. • As directed, participate in the induction of new staff. • Participate in team based development, education, training and learning. • Participate in appraisal and the development of a personal development plan in conjunction with his/her line manager. Administrative Duties The Multi Task Attendant will: • Attend staff meetings and contribute constructively to the smooth running of the relevant service area as required. • As required update records in line with local policy relevant to the role assigned. The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder will be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Qualifications and/or experience Candidates must on the closing date: Professional Qualifications, Experience, etc (a) Eligible applicants will be those who on the closing date for the competition: i. Possess the relevant QQI Further Education and Training (FET) Level 5 Certificate in Health Service Skills. Or ii. FETAC Level 5 Certificate in Health Service Skills or Healthcare Support. Or iii. A relevant healthcare qualification. Or iv. Be currently employed as an Attendant, Multi Task or a comparable role and be willing to undertake a QQI/FET Level 5 programme in Health Service Skills or equivalent. (b) Candidates must have the personal competence and capacity to properly discharge the duties of the role. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character. Post Specific Requirements • As per the eligibility criteria for this role, successful candidates are required to enrol in a QQI/FET Level 5 programme in Health Service Skills or equivalent. Enrolment in this course is to take place within 12 months of employment commencement and completion within 18 months of same. Please note that funding for this course will not be provided by the employer. • Full Garda Vetting clearance is required for the role. Additional eligibility requirements Citizenship Requirements Eligible candidates must be: (i) EEA, Swiss, or British citizens OR (ii) Non European Economic Area citizens with permission to reside and work in the State Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non EEA citizens resident in the State, including those with refugee status. To qualify, candidates must be eligible by the closing date of the campaign. Skills, competencies and/or knowledge Demonstrates the following: Professional Knowledge • Demonstrate evidence of knowledge of regulations including EHO, HIQA and HACCP regulations and the requirements in this role to adhere to same. • Demonstrate knowledge to carry out the duties and responsibilities of the role. • Demonstrate knowledge in the area of healthcare. • Demonstrate an ability to apply knowledge to best practice. • Demonstrate a commitment to continuing professional development. • Demonstrate ability to work under pressure. • Demonstrate a commitment to assuring high standards and strive for a patient/resident/service user centred service. • Understands the importance of hygiene practices. Planning and Organising • Demonstrate evidence of ability to plan work effectively and efficiently. • Demonstrate flexible approach to working hours, rostering e.g. unsocial hours/shift work, night duty, on call, attitude to work. • Demonstrates ability to manage deadlines and handle multiple tasks. • Demonstrates evidence of time management and know how to prioritise workload. • Reports, documents and records incidents and complies with local policy in relation to records, as appropriate. Teamwork • Demonstrate ability to work under direction or as part of a team. • Demonstrate motivation and an innovative approach to job. • Demonstrates respect to patients/residents/service users and staff. • Engages with Line Management and Colleagues to improve patient/resident/service user experience and outcomes. Patient/Resident/Service user/Customer Focus • Demonstrates commitment to providing a quality service. • Demonstrate evidence of ability to empathise with and treat patients/residents/service users, relatives and colleagues with dignity and respect. • Demonstrate motivation to fulfil the role and contribute to improving the service. • Demonstrate the ability to maintain confidentiality. • Is aware of “Person centred care” and understand need to follow care plans. Communication and Interpersonal Skills • Demonstrates effective communication skills both written and verbal. Campaign Specific Selection Process Ranking/Shortlisting/Interview A ranking and/or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and/or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in bands depending on the service needs of the organisation.
Adult Guidance Information Officer
Hours of Work: 35 hours per week Salary: €36,112 - €52,240 (10 point scale) Key Purpose • To implement and maintain an effective, comprehensive, up to date and user friendly information service which supports the aims and objectives of the project • To implement and maintain agreed administrative procedures • To maintain up to date paper based and computer based systems in respect of clients, groups and information resources • To contribute to and assist with the organisation of events, marketing activities and promotional materials which promote the project to clients, groups and other agencies • To contribute to the on going development and maintenance of the service Duties and Responsibilities To implement and maintain an effective, comprehensive, up to date and user friendly information service which supports the aims of the project Deal with public enquiries by telephone and in person from members of the public, local agencies and community groups Provide user friendly, accurate and relevant information and advice to enquirers Undertake research on behalf of clients, groups and guidance staff and prepare individualised information packs Make referrals and / or arrange appointments for clients to meet with the Guidance Counsellor, other internal staff and / or external organisations as appropriate Maintain comprehensive and up to date information on local job, education and training opportunities Input and maintain appropriate client records Maintain appropriate links with other service providers To implement and maintain agreed administrative procedures Establish recording systems and databases in agreement with the line manager Implement agreed administrative procedures Maintain client records and statistics in a confidential manner Carry out day to day secretarial duties such as typing and word processing, photocopying, telephone / reception, mail and minute taking Maintain day to day financial records including petty cash, monthly accounts, invoicing and the purchase of equipment as appropriate Maintain an appointment system for guidance interviews and group sessions Assist the line manager with the day to day maintenance issues relating to the building, as appropriate To maintain an up to date paper based and computer based systems in respect of clients, groups and information resources Maintain paper based and ICT databases which are relevant to the FET learner / client including: education, training and employment opportunities, funding and support services Ensure that the client database is maintained and updated in accordance with relevant guidelines Assist in the preparation and completion of returns to the Department of Further and Higher Education, Research, Innovation and Science (DFHERIS), Solas, ETB and other designated bodies Assist in the development, maintenance and updating of websites as appropriate Undertake training and keep updated on relevant developments and changes in respect of the client database Access information from a range of circulated sources Keep informed of relevant ongoing developments at local and national level Ensure that guidance staff are kept updated regarding new information and changes that may affect clients To contribute to and assist with the organisation of events, marketing activities and promotional materials which promote the project to client, groups and other agencies Assist in promotional / networking activities e.g. presentations, exhibitions and events, as appropriate Contribute to the production of publicity materials Undertake appropriate activities to publicise and market the services of the project to existing and new clients To contribute, as appropriate, to the on going development and maintenance of the service Contribute to the monitoring, review and evaluation of the project by maintaining and providing and analysing data on client use of the service; and contributing to the identification of gaps in provision Keep note of possible research needs presented through trends in the client data and feed these back as appropriate to the project management Participate in appropriate staff development and training as agreed with line manger Maintain awareness of on going developments at local and national level Any other duties relevant to the effective and efficient operation of the service Conditions of Service Citizenship Requirement Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA) or to non EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, Norway, Switzerland and Norway. Swiss citizens under EU agreements may also apply. Vetting Kilkenny and Carlow ETB is registered with the National Vetting Unit (NVU). As part of the Board’s recruitment and selection process, offers of employment to all posts may be subject to NVU disclosure. References Kilkenny and Carlow ETB reserves the right to seek both written and verbal references from current and previous employers, educational institutions or any other organisations with which the candidate has been associated. Kilkenny and Carlow ETB also reserves the right to determine the merit, appropriateness and relevance of such references and referees. Please note that candidates are requested not to submit references with their application form. Pre Employment Health Assessment A candidate for, any person holding, the office must be fully competent and capable of undertaking the duties attached to the office and in a state of health such as would indicate a reasonable prospect of the ability to render regular and efficient service. Candidates will be required to undergo a pre employment Health Assessment which will be reviewed by the ETB's Occupational Health Service. An offer of employment is subject to satisfactory pre employment health assessment. Probation Where a person is appointed to the position of Adult Education Guidance Information Officer to Kilkenny and Carlow ETB the first twelve months of their contract will be regarded as the probationary period. The appointment will be confirmed subject to satisfactory performance of the duties of the post. Superannuation and Retirement The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Civil / Public Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are available on www.kcetb.ie . Where the appointee has worked in a pensionable (non Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with / without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history. The maximum retirement age for a member of the single public service pension scheme as defined by the Public Service Pensions (Single Scheme and other Provisions) Act 2012 is 70 years. Sick Leave Sick leave will be in accordance with established procedures and conditions for ETB staff generally. Notice / Termination This appointment is terminable by one month’s notice in writing from either side subject to statutory provisions and relevant collective agreements. General The above represents the principal conditions of service and is not intended to be the comprehensive list of all terms and conditions of employment which will be set out in the successful candidate’s employment contract. Essential Qualifications The following are essential requirements for appointment to this post: • Have the requisite knowledge, skills and competencies to carry out the role • Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service • Be capable and competent of fulfilling the role to a high standard • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level with the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise Competences, Skills and Experience Candidates should have: • Specialist knowledge and expertise in the area of Further Education and Training (FET) • Excellent ICT and administration skills • Excellent oral and written communication skills including the ability to prepare written communications for a range of audiences • Excellent interpersonal and teamwork skills including the ability to work effectively as a member of a team and use own initiative • Excellent computer skills including the use of spreadsheets, databases, word processing and publisher packages • Ability to organise and maintain record keeping systems and information resources both manually and using ICT • Ability to understand and process information with a high level of attention to detail • Awareness of issues related to the handling of confidential information and equal opportunities • Knowledge and commitment towards public service values, including a strong commitment to customer service and experience of dealing with the public • Experience in an appropriate educational / training / industrial environment requiring a range of the skills and competencies set out above • Willingness to work flexible hours outside of normal office hours Competences The person appointed to the above post will be required to show evidence of the following competences: Specialist Knowledge, Expertise and Self Development • Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, relevant policies etc • Clearly understands the role, objectives and targets and how they fit into the work of the unit • Is committed to self development and continuously seeks to improve personal performance Delivery of Results • Delivers results on time and to a high standard • Plans and prioritises the work schedule, ensuring the efficient use of all resources available and delivering on objectives even with multiple or conflicting demands • Evaluates the current work practices to identify changes that could be made to help them run more effectively • Maintains accurate records and monitors work, ensuring any errors are identified and rectified • Demonstrates initiative and flexibility in ensuring work is delivered • Identifies and appreciates the urgency and importance of different tasks Information Management and Processing • Approaches and delivers all work in a thorough and organised manner • Follows procedures and protocols, understanding their value and the rationale behind them • Keeps high quality records that are easy for others to understand • Draws appropriate conclusions from information • Suggests new ways of doing things better and more efficiently • Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculation such as arithmetic, percentages etc Interpersonal and Communication Skills • Shows respect, tact and maintains composure when dealing with customers or staff members • Demonstrates the ability to be assertive and negotiate when necessary, communicating in a clear and confident manner whilst remaining approachable and polite • Listens to others and invites feedback, dealing with information in a constructive way • Influences other by actively listening and clearly expressing their position • Produces written letters / reports in a clear and concise manner Teamwork • Shows respect for colleagues and co workers • Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate • Offers own ideas and perspectives • Understands own role in the team, making every effort to play his / her part Drive and Commitment to Public Service Values • Consistently strives to perform at a high level, demonstrating flexibility and finding solutions to overcome obstacles • Serves the Government and people of Ireland • Can work independently without excessive guidance or support • Demonstrates resilience in the face of significant demands and challenges • Ensures that the customer is at the heart of all services provided • Is personally honest and trustworthy • Acts with integrity and supports this in others
