Jobs in Down
Sort by: relevance | dateTelemarketing Team Lead
Details of the role WE DO NOT DO ANY COLD CALLING. At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you! The central responsibilities of this role are; Team Leadership - Ensure personal and team KPI’s are kept at the required levels at all times to ensure organisation KPI’s are achieved. Lead, mentor and develope team members by using all the people development tools provided and in accordance with our values Telemarketing - Manage all inbound and outbound calls and ensure weekly, quarterly and annual targets are met, Clinic Diaries are full, and all patients feel engaged with their hearing healthcare, and feel that their hearing healthcare needs are being met. Our expectation is for our Telemarketing Team Lead to complete 80+ calls per day whilst ensuring that team ‘Call Quality’ is improved and then maintained through continuous call listening both live and recorded calls and provide developmental feedback to team members on a weekly basis. Diary Management – ensure all online Diary Management system notes and call statuses are correct, accurate and up-to-date. Brand Ambassado r - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience to all inbound and outbound calls that we, as the modern hearing care experts, have been providing for almost 40 years. The OTE for this position is circa 30K - 40K This role is based in our Contact Centre team in our Portadown Office in Craigavon. At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness. If you think this sounds like the role and Hidden Hearing sounds like the team you would like to join, please reach out, we would love to hear from you. Job Types: Permanent, Full-time Base Salary: £30,000 Additional pay:
Assistant Staff Officer
QUALIFICATIONS CHARACTER: Candidates shall be of good character. HEALTH: Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. For the purpose of satisfying the requirement as to health it will be necessary for each successful candidate, before they are appointed, to undergo at their expense a medical examination by a qualified medical practitioner to be nominated by the Local Authority. On taking up employment, the expense of the medical examination will be refunded to the candidate. EDUCATION, TRAINING, EXPERIENCE ETC: Each candidate must on the latest date for receipt of applications: (i) (a) have obtained at least Grade D (or a pass), in Higher or Ordinary Level in five subjects (or four subjects if Irish is included) from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and (b) have obtained at least Grade C (or Honours) in higher level (or Honours) papers in three subjects in that examination (or two subjects if Irish and/or one of the following is included Mathematics, Accounting, Business Organisation or Economics), or (ii) Have obtained a comparable standard in an equivalent examination, or (iii) Hold a third level qualification of at least degree standard CONFINED COMPETITION: (iv) Be a serving employee in a local authority, or a regional assembly where applicable and have at least two years satisfactory experience in a post of Clerical Officer or analogous post Recruitment of the post of Assistant Staff Officer (Grade IV) will now be on the following basis: Panel A. 50% confined to employees of the sector being all Local Authorities & Regional Assembly (where applicable) Panel B. 30% open competition Panel C. 20% confined to employees of Dun Laoghaire Rathdown County Council. More details below at No. 10 (iii) (v) Hold a valid work permit if required* All non-EU/EEA citizens must hold a valid work permit prior to and for the duration of their contract. The work permit must allow you to work full time for Dún Laoghaire Rathdown County Council. It is the responsibility of individual employees to ensure that you have a valid work permit. If at any stage during your contract you cease to hold a valid work permit you must immediately advise Dún Laoghaire-Rathdown County Council and your employment will cease with immediate effect. Non Irish Qualifications must be accompanied by a determination from Quality and Qualifications Ireland (QQI) to establish their comparability against the Irish National Framework of Qualifications, overseas qualifications must also be accompanied by a translation document. The position of Assistant Staff Officer is a first level position in the middle management structure in the Council. An Assistant Staff Officer in the Council is required to be an effective, participative member of a team and may be required to supervise staff, manage the distribution of work and may also be required to provide one to one coaching and training for junior staff members. An Assistant Staff Officer will generally be required to act in a front line post in relation to the provision of customer service. An Assistant Staff Officer would be expected to be computer literate with a good knowledge/understanding of I.T. Systems including Microsoft Office. The person appointed will have excellent interpersonal and communication skills. THE IDEAL CANDIDATE: In the context of key duties and responsibilities for the post of Assistant Staff Officer, the ideal candidate will demonstrate the following knowledge, skills and competencies: • knowledge of policies in relation to staff matters • experience of preparing reports and correspondence • have the ability to supervise staff • have an awareness of Health and Safety Legislation and Regulations, the implications for the organisation and the employee, and their application in the workplace • have excellent ITC skills and demonstrated experience of using all Microsoft packages • understand the changing environment and be capable of adapting to change in order to deliver quality services to our citizens • have an ability to work effectively within a team to achieve a common goal, ensuring standards are adhered to and maintained • be motivated to achieve maximum performance • demonstrate excellent clerical / administrative experience in an office-based environment • have an ability to work on own initiative, in an independent environment and without constant supervision • clear and realistic views of future trends and strategic direction of local government A competency framework has been developed for the position of Assistant Staff Officer. Candidates will be expected to demonstrate sufficient evidence of such competencies within their application form and at interview. Any short-listing or interview processes will be based on the information provided by candidates on their application form. The key competencies for the role are as follows: COMPETENCY BEHAVIOURS Delivering Results • Contribute to delivery of high-quality service and customer care standards • Plan and organise workloads in order to meet deadlines • Identify problems and contribute to solutions • Co-operate with decisions and implement solutions Performance through People • Demonstrate ability to engage with staff and work as part of a team • Is proactive in providing help or support to fellow employees and is open to the perspective of others when acting to resolve conflict • Demonstrate ability to lead by example and show initiative • Have good interpersonal and communications skills Personal Effectiveness • Take initiative and is open to taking on new challenges or responsibilities • Is proactive in addressing issues and problems • Responds positively to the challenges of the job • Manage time and workload effectively • Maintain a positive, constructive and enthusiastic attitude to their role Purpose and Change • Demonstrate knowledge of the role of Assistant Staff Officer • Knowledge of the structure and functions of local government • Knowledge of issues facing the Council • Understand the role of the elected council and the representational role of the Elected Members • Understand the Council’s purpose, goals and priorities JOB SPECIFICATION The office is wholetime, permanent and pensionable. SALARY: €36,113 - €38,240 - €41,259 - €43,241 - €44,975 - €46,653 - €48,917 - €50,557 - €52,239 - €53,829 (1st LSI) - €55,460 (2nd LSI) (rates as at 01/02/2026) In accordance with Departmental Circular letter EL 02/2011, a person who is not a serving local authority employee on or after 1st January 2011, will enter the scale for the position at the minimum point. Entry point to this scale will be determined in accordance with Circulars issued by the Department of the Environment, Community and Local Government. The salary shall be fully inclusive and shall be determined from time to time. Holders of the office shall pay to the Local Authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of services which they are required by or under any enactment to perform. SUPERANNUATION CONTRIBUTIONS Persons who become pensionable officers of a Local Authority who are liable to pay the Class A rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration plus 3.5% of net pensionable remuneration (i.e. pensionable remuneration less twice the annual rate of social insurance old age contributory pension payable at the maximum rate to a person with no adult dependant or qualified children). Persons who become pensionable officers of a Local Authority who are liable to pay the Class D rate of PRSI contribution will be required in respect of their superannuation to contribute to the Local Authority at the rate of 5% of their pensionable remuneration. All persons who become pensionable officers of a Local Authority will be required in respect of the Spouses and Children’s Contributory Pension Scheme to contribute to the Local Authority at the rate of 1.5% of their pensionable remuneration in accordance with the terms of the scheme. RETIREMENT: New Entrants recruited to the Public Service on or after 1 January 2013 Pensionable public servants (new joiners) recruited to the Public Service for the first time on or after 1 January 2013 (the commencement date of the Single Scheme) will be members of the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. Pension age Minimum pension age is linked to the State Pension age which is currently 66 but may be subject to change. Compulsory retirement age Scheme members must retire at the age of 70. In all other cases, staff recruited on or after 1 January 2013 who were employed in the Public Service on 31 December 2012 or within a period prior to 31 December 2012 not exceeding 26 weeks will retain their existing pension scheme terms and conditions. In certain circumstances, e.g. where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. Incentivised Scheme for Early Retirement (ISER) It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department Finance Circular 12/09 that retirees under that Scheme are debarred from applying for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position. DUTIES: The duties of the post include the following: • To support the line manager to ensure the section or department work programmes are implemented to deliver on the Council’s Corporate Plan and operational matters • To communicate and liaise effectively with employees, supervisors and line managers in other sections, and customers in relation to operational matters for their section or area of work • To prepare reports, correspondence and other documents as necessary • Use all technology and equipment as required • To organise and facilitate internal and external meetings and participate and engage in discussions as appropriate • To provide assistance and support in the delivery of projects as required • To ensure high levels of customer service, responding to queries and requests for information in a professional, courteous and timely manner • To support the line manager to communicate, implement and manage all change management initiatives within the relevant area of responsibility • To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required and through participation in the Performance Management Development System • To complete all essential training successfully • To participate in corporate activities and responsibilities appropriate to the grade • To be in compliance with Health and Safety legislative requirements, policies and procedures and safe systems of work • To deputise for the line manager or equivalent • To undertake any other duties of a similar level and responsibility, as may be required or assigned, from time to time The particular duties and responsibilities attached to the post may vary from time to time, without changing the general character of the duties or level of responsibilities entailed. The post holder may therefore be required to perform duties appropriate to the post, other than those detailed above, and to take instructions from and report to an appropriate Officer or such designated Officer as may be assigned from time to time by the Council. The duties of the post are to give to the local authority and to: (a) The local authorities or bodies for which the Chief Executive is Chief Executive, and (b) To any other local authority or body with which an agreement has been made by the local authority or by any of the authorities or bodies referred to in sub-paragraph (a) of this paragraph under the general direction and control of the Chief Executive or of such officers as the Chief Executive may from time to time determine, such appropriate computing, technical, management, administrative, executive, supervisory, advisory and ancillary services as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties and to exercise such powers, functions and duties as may be delegated to them by the Chief Executive from time to time including the duty of servicing all committees that may be established by any such local authority or body. The holder of the post will, if required, act for an officer of a higher level. The duties shall be such as shall be assigned by the local authority from time to time and shall include the duty of deputising for other officers of the local authority when required. The duties shall also include such duties as may be assigned in relation to the area of any other local authority. HOURS OF WORK All new entrants to the Local Authority sector and any individuals on new appointments or promotion will work 35 hours per week. ANNUAL LEAVE Annual leave entitlement for the position of Assistant Staff Officer is 30 days per annum in accordance with Department of Environment, Community and Local Government Circular LG(P) 07/2011. PROBATION: When a person is not already a permanent officer of a Local Authority in Ireland and is appointed to a permanent office the following provisions shall apply, that is to say: a) There shall be a period after such appointment takes effect during which such person shall hold office on probation. b) Such period shall be one year. c) Such person shall cease to hold such office at the end of the period of probation unless, during such period, the Chief Executive has certified that the service of such person in such office is satisfactory. LOCATION & RESIDENCE Holders of the office shall reside in the district in which their duties are to be performed or within a reasonable distance thereof. Dun Laoghaire-Rathdown County Council reserves the right to assign employees to any premises in use by the Council, now or in the future subject to reasonable notice. CITIZENSHIP Candidates must, by the date of any job offer, be: a. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or b. A citizen of the United Kingdom (UK); or c. A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or d. A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a Stamp 4 visa; or e. A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a Stamp 4 visa; or f. A non-EEA citizen who is the parent of a dependent Irish citizen child and has been granted residence permission (usually Stamp 4).
Finance Assistant
The post-holder will work under the direction and guidance of the Accountant to ensure the provision of an efficient and effective finance service. The post-holder will be required to work effectively with colleagues through a unified team approach to ensure the successful financial management of the College This is a full time permanent position within the College. Closing date for applications is Friday 27th March 2026 at 12noon. Please note all correspondance will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.
Bid Writer
As a member of the Business and Economic Engagement department, The Bid Writer will support a broad range of developments to secure new projects and generate income. Working closely with the BEE Management Team, the post holder will identify and secure new bid and tender opportunities for the College as well as international opportunities. Part of the role will focus specifically on the Connected 5 programme which is a FE/HE innovation collaboration fund, where the postholder will be required to seek out innovation projects in partnership with SMEs and other stakeholders, to increase the innovation capabilities at the College and complement the other established innovation programmes. This post is for a full time permanent position within the college. Closing date for applications is Friday 27th March 2026 at 12 noon. Please note all correspondence will be sent from recruitment@src.ac.uk. Please check your mailbox including any spam folders regularly. College benefits include: Competitive Salary, Excellent Pension Benefits, Generous Annual Leave Entitlement, Family & Work Life Balance entitlements and much more.
Canteen Assistant
Job Overview The successful candidate will report to the Canteen Manager and will provide a high quality level of Customer Service and hygiene across our 3 sites in Newry. Main Activities/Tasks Contact: recruitment@norbrook.co.uk
Head Of Community
The Head of Community will provide dynamic and innovative leadership to drive the strategic direction and delivery of Community Services. Working in line with the Council’s Corporate Plan, the postholder will shape and implement service strategies, advise senior leaders on policy and service development, and lead a diverse portfolio that includes community development, externally funded programmes, and community facilities. This is a pivotal role responsible for delivering high‑performing, customer‑focused services; fostering strong internal and external partnerships; ensuring effective governance and resource management; and championing continuous improvement. The Head of Community will also play an active corporate leadership role—contributing to organisational development, community planning, and cross‑departmental initiatives that support the Council’s strategic objectives. Please Note: • Assessment Centre will be held week commencing 13 April 2026 and Interviews will be held on 1 May 2026. • This is a permanent, full-time post, working 36 hours per week. • The working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00 am to 4.30 pm. • A reserve list may be kept from this recruitment exercise. • This role is primarily based at the Signal Centre, Bangor, with the requirement to work across other Council buildings as needed. The postholder will also have the opportunity to work agilely, in line with Council policy and service needs. • All correspondence in relation to the job vacancy will be completed by email and phone. Therefore, it is important that applicants ensure a valid e-mail address and mobile number are provided and entered accurately when filling out the application form. • Applicants should ensure they check their emails including junk folders regularly. Benefits Employees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include: • 35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service. • Northern Ireland Local Government Pension Scheme (Council contributes 19% of salary). • Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme. • Flexi time / Time Off in Lieu (TOIL). • Education / qualifications support after qualifying period. • Plus much more …
Recruiter
Job Overview Norbrook are recruiting for a Recruiter to join our Recruitment Department to support Norbrook’s recruitment processes, ensuring effective organisation & management of tasks. Main Activities/Tasks Duration: Permanent Location: Newry, Co. Down Remuneration: Salary Attractive Benefits: Free Life Assurance Company Pension Scheme 32 days annual leave Wedding Leave Employee well-being initiatives Healthcare plan, Company Sick Pay Employee Assistance Programme On-site free parking Canteen Facilities Employee Perks scheme Discounted Car Insurance Annual Employee raffle Employee recognition scheme Career development opportunities Contact: recruitment@norbrook.co.uk Norbrook Laboratories Limited employs a workforce with members of all sections of the community and is committed to appointing people purely on the basis of merit. In accordance with our equal opportunities policy we would particularly like to welcome applicants from the Protestant Community.
Support Worker, Days
Part Time - Support Worker – Days Location : Riverside Place, 191-193 Donaghadee Road, Bangor, Co Down BT20 4RY Salary: £12,231.83 per annum (currently under review) Contract: Permanent Work hours: 18.5 hours per week, rota based. Including days, evenings and weekends. No. of vacancies: 2 Please note we do not offer sponsorship for these roles. Belfast Central Mission (BCM) is an award-winning leading charity with social care projects and social enterprises across Northern Ireland. With over 300 staff and volunteers delivering services across Northern Ireland to support people at their point of need. Riverside Place provides supported housing to vulnerable young people aged 16-21 years. The young people who are leaving care, or who become homeless, are supported in their journey towards securing accommodation best suited to their individual needs, whilst providing practical and emotional support. Some young people may arrive at our projects with a complex history which can include self-harm, trauma, isolation, poverty, difficulty in forming relationships / trust, and exhibit behaviours and risks associated with their experience. Your new role As a Support worker you will ensure that you listen to the needs and feelings of the young person to enable you to facilitate any necessary help that they need, including interventions and signposting them to other support services to give them every opportunity to get the help that they need and deserve. You will assist the young people to cope with significant changes associated with adulthood, encourage them to make their own decisions and educate them on general life activities in terms of health, hygiene, finance, housing, etc. You will work as part of a team to maintain tidiness, cleanliness and hygiene standards in all communal areas ensuring all health and safety requirements are met. What we can offer you Please see attached job description and specification for further details We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Technical Support Specialist
Job Overview The Technical Support Specialist is responsible for providing support for the overall consistent running of the manufacturing and filling areas. This includes leading investigations to identify root cause and appropriate corrective actions to meet production output requirements. Main Activities/Tasks
Technical Production Manager
Job Overview We are seeking an experienced Technical Manager to lead Production QMS activities within a cGMP pharmaceutical manufacturing environment. This role has accountability for deviation management, investigations, CAPAs, documentation governance, and Media Fill execution in line with Annex 1. You will lead Technical Writing and Production Administration teams, ensuring high-quality documentation, right-first-time investigations, and sustained inspection readiness. This is a senior technical leadership role requiring strong ownership of quality, compliance, and team performance. Key Responsibilities
