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At CRASH Services we are committed to creating a fantastic place to work for our team which includes the following company benefits ✅ 4 Day Working Week with no reduction to pay or benefits* ✅ Company Pension, with company contributing 5% of annual salary ✅ Minimum of 30 days holiday per annum to include public holidays ✅ Private Health Care for team member and dependents includes consultations, tests, scans and cancer care plus up to £7.7k annual cash benefits including health screening, therapy, optical and dental. ✅ Employee Assistance Programme -24/7 Mental Health and Counselling Care for team and family ✅ Life Insurance - 3 times annual salary ✅ Gym Membership ✅ Optional Health Checks and annual Health and Wellbeing Events *Full time – 28 hours per week once probation successfully completed.
Customer Support Advisor
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Customer Support Advisors at our HQ on the Diamond Road, just outside Crumlin. Location: Randox Laboratories Ltd., 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week, alternating each week between 2 shift patterns. Week 1 - Monday to Friday from 08.20 to 17.00. Week 2 – Monday to Thursday from 08.20 to 18.00 and 08.20 to 12.30 on a Friday. What does this role involve? This role plays a vital role in promoting Randox Health services and enhancing client relationships. This is a varied role that may also include the following responsibilities: • Respond to customer enquiries promptly via phone, email, or live chat. • Troubleshoot customer issues related to orders, account status, and relevant concerns. • Deliver exceptional customer service by addressing queries effectively. • Provide essential support for clients whilst identifying potential sales opportunities. • Assisting with sales by providing information about new and existing products. • Processing payments. • Analysing customer queries and trends. • Performing assigned administrative duties. • Collaborating with other team members and internal departments. Who can apply? This role would suit an individual who is passionate about both sales and customer service. Essential criteria: • Excellent verbal and written communication skills. • Currently hold the right to work in the UK. • Excellent customer service skills. Desirable: • Previous experience in a similar role. • Experience in a customer facing environment. • Experience working in a busy environment. • Experience dealing with customers via email and phone. • Previous sales experience. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
Finance Officer
Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a career opportunity for a Finance Officer within our Finance Department. What does our Finance team do? This team are tasked with one of the most core functions within Randox Group, they are responsible for generating key information to support decision making, managing liquidity, procuring and paying vendors, along with tracking inflows of funds, planning, analysing business trends. This team covers the whole Randox Group of companies in the UK and international. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week, Monday to Friday 08.40 to 17.20 or longer days Monday to Thursday with early finish on Friday. What does the Finance Officer role involve? In this role, you will be responsible for managing the preparation of monthly financial information. This is a varied role that will include the following duties: • The analysis of monthly sales information. • Account payable/procurement duties. • Performing monthly close off routines • Preparing journals to be posted to SAP and the monthly scrutiny of SAP general ledgers. • Assist in the preparation of monthly accounts for both HQ and International Offices. • Credit control function: recovery of outstanding payments etc • Preparation of monthly prepayments and accruals. • Assist with year-end preparation of statutory financial statements. • Dealing with the operational side of our global offices, including supervision of global office admin staff. • Monitoring stock levels. Who can apply? Essential criteria: • Previous experience within a Finance team at administration or higher. • Experience in producing month end accounts. • Ideally educated to degree level or relevant experience within Finance. • Strong communication skills both verbal and written. • Have the ability to prioritise tasks and work under pressure Desirable: • Finance qualification with a recognised body or previous experience. • Previous administrative experience. • Experience of Sage 500 and SAP. How do to apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Buyer
Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a career opportunity for a Buyer within our Purchasing Department. What does this team do? Our purchasing department plays a vital role in ensuring the success of Randox Group, through sourcing and acquiring variety of goods required to ensure positive outcome to our clients and customers. They do this by undertaking efficient acquisition and procurement of goods and services. Location : Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered : Full-time, Permanent. Working Hours/Flexibility : 40 hours per week. Monday to Thursday 8.15am to 5.30pm and 8am to 1pm on a Friday. What does the role involve? This role is tasked with the buying operations within the purchasing department, ensuring that all orders are placed and received on time in accordance with stand procedures and departmental requirements. How do I apply? Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. The application process takes less than 1 minute. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.
Academic Officer
Main Duties and Responsibilities Administrative Duties (including reception services) 1. To provide an effective and efficient administrative support for designated curriculum teams/areas to include:- 2. To support the College and Curriculum Teams with campus events, activities and processes; e.g. HE Graduation, Open Days/evenings, Celebration of Success, Registration days, Support staff onsite rotas etc. (which may take place on evenings/weekends). 3. To assist and support with the implementation of appropriate policy, procedures and processes to support the efficient delivery of the service. 4. To provide general administration support to other College managers. 5. To act as standby in support of general admin as required - evening cover, receiving visitors, support and assist with effective reception, event and administrative services for the College, etc. 6. To provide assistance and support to other sections such as Admissions, MIS, Exams, Quality, Finance on occasion with key functions and /or during peak times including enrolment periods, collating destination data, distribution of surveys, data utilisation audits etc. Data Management 1. To regularly and accurately collate and extract data from college systems (including EBS), producing reports, presenting relevant information for monthly team meetings, to report and disseminate key data and information from a variety of sources to update curriculum staff of performance of their area. 2. To accurately input data on College MIS systems including EBS and Agresso. 3. To support the admissions and enrolment process; inputting enrolments including ESOL and Digital Skills and manual enrolments (ie Confucius, SEN, Community), uploading documents and supporting Essential Skills enrolments. 4. To assist with course cancellations, students withdrawals/transfers process. 5. To contribute to the improvement of the quality of student data. 6. To be responsible for checking enrolment data, the validation of results against documents uploaded or required, the continual monitoring of student information on designated programmes; checking class lists, entering results, and proactively clarifying and amending any data errors following correct procedures. 1. To be familiar with and competent in using and accessing the systems and documentation relevant to the curriculum function. 2. To undertake the supervision of any nominated administration staff and coordinate the administrative function, to ensure staff are effectively and efficiently deployed and to provide mentorship and knowledge transfer as required to support new staff or staff who are upskilling. 3. To provide administrative and academic support efficiently and flexibly to the curriculum teams and the Programme & Support Department, adapting and prioritising as required to meet the business needs of the College. 4. To provide an effective academic support service to the designated Curriculum teams including team meetings, providing support for the revalidation processes and engagement with awarding organisations. 5. To work with curriculum teams in organising and assisting with key curriculum related events. 6. To assist with the development of departmental operational plans, objectives and targets; actively ensure regular reporting mechanisms are in place and communicate targets to the team on a regular basis. 7. To actively demonstrate proficiency in utilising curriculum systems, working independently to ensure accuracy and efficiency. 8. To provide academic support to a wide and complex curriculum provision. Finance and Governance Support 1. To undertake and ensure financial procedures are followed; Agresso requisitions / purchase orders / invoices etc. and in a timely manner. 2. Order supplies and materials as needed to support academic activities in accordance with College procurement procedures. 3. To take responsibility for the receipt, safe handling and recording of fees/charges. 4. To assist in preparations for College compliance and assurance processes including audits and inspections. Customer Service and Communications 1. To provide a high quality, flexible and professional customer service to all users. 2. To regularly liaise with other Academic Assistants to arrange cross-campus meetings, collaborations and events and to provide support to other curriculum departments / areas when required. 3. To regularly monitor and review protocols and customer service standards and ensure high standards are maintained at all times. 4. To attend and actively participate in curriculum meetings and organise annual schedules as appropriate. 5. To draft and distribute correspondence and informational materials on behalf of Departments and curriculum teams and develop forms of communication which supports improved college/staff engagement. 6. To undertake such other duties in keeping with the post as determined by your line manager from time to time. General Responsibilities The post holder is expected: • To promote and raise the profile of the College and the services it provides to the local business and civic community. • To ensure full compliance with health and safety requirements and legislation in accordance with College policies and procedures. • To comply with and actively promote College policies and procedures on all aspects of equality. • To contribute to College quality assurance schemes. • At all times to observe all internal College policies and procedures. • To promote and actively contribute to the Colleges’ Mission, Vision and Values; • To participate in staff training and development activities to update and enhance own knowledge, skills and professional competence needed to carry out the role effectively. • This job description is not prescriptive and the post holder may be expected to undertake other duties appropriate to the grade as may be assigned by the Chief Executive or her nominated officer(s). This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor prescriptive. It is anticipated that the post-holder will assume additional responsibilities as and when new projects and/or areas of focus for the College develop. The College reserves the right, in consultation with the post-holder, to amend the job description to meet the changing needs of the College. Person Specification Qualifications/Experience • GCSE English Language and Maths at Grade A-C or equivalent • Level 3 qualification or above in a relevant discipline Or 3 years’ experience within an administrative role. • Minimum of 1 year experience working directly to support a team in a busy office environment Knowledge/Skills and Abilities • An Information Technology qualification at level 2 Or A working knowledge demonstrated by specific examples of the Microsoft Office applications, such as; Word, Excel, PowerPoint, Outlook, Forms, Publisher General • Access to a car and able to travel between campuses and other business use as required or ability to demonstrate mobility. Terms and Conditions Salary: Band 4 Scale Points 8 – 18 £25,992 - £30,559 Commencing on £25,992. Contract Type: Full fixed term contract until December 2025, with possible extension. Hours of work: Full Time, 36 hours per week Location: Enniskillen, however the postholder(s) will be required to work at other South West College campuses as required.
Senior Software Engineer
Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunity for a Senior Software Engineer within our R&D engineering team. Location: Randox Science Park (30 Randalstown Road, Antrim, BT41 4LF). Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week across 4 days, with hybrid option of one day at home. What does the Senior Software Engineer role involve? The key function of this role is the design and development of new diagnostic platforms and the continuous improvement of existing platforms, including systems to support Randox internal departments. This is an extremely varied role that will require you to develop a varied skillset, including:
Business Development Executive, German Speaking
Randox Laboratories is a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment and skill of our workforce. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for German-speaking Business Development Executives based in London. Location: Onsite, based at our office on Fitzroy Square, London. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week. Monday to Friday from 08.40 to 17.20. or longer days Monday-Thursday, with 12:40pm finish on Friday. What does this role involve? This role is responsible for the sales and promotion of Randox Clinical products throughout a wide range of industries, developing business opportunities with current customers as well as winning new business. In addition, the successful applicant will: For you: We offer a competitive base salary, plus bonus and profit sharing. Full autonomy to manage your own diary. As a global company, we can offer you rapid career progression from Sales Executive to Senior, through to Sales Manager and Country Manager as our market share increases. This is a great opportunity to reap rewards in a sector that is experiencing significant growth. How do I apply? Click "Apply" on the site you are seeing this advert on, and they will submit your CV to Randox for review (Fast process). This advert may remain open for up to 30 days, although we may close the advert early if we receive sufficient applicants to fill the roles.
Business Development Executive, French Speaking
Randox Laboratories is a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment and skill of our workforce. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for French speaking Business Development Executives based in London. Location: Onsite, based at our office on Fitzroy Square, London. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week. Monday to Friday from 08.40 to 17.20. or longer days Monday-Thursday, with 12:40pm finish on Friday. What does this role involve? This role is responsible for the sales and promotion of Randox Clinical products throughout a wide range of industries, developing business opportunities with current customers as well as winning new business. In addition, the successful applicant will: For you: We offer a competitive base salary, plus bonus and profit sharing. Full autonomy to manage your own diary. As a global company, we can offer you rapid career progression from Sales Executive to Senior, through to Sales Manager and Country Manager as our market share increases. This is a great opportunity to reap rewards in a sector that is experiencing significant growth. How do I apply? Click "Apply" on the site you are seeing this advert on, and they will submit your CV to Randox for review (Fast process). This advert may remain open for up to 30 days, although we may close the advert early if we receive sufficient applicants to fill the roles.
Experienced Production Operatives
Job Overview The successful candidate will join our established team involved in manufacturing veterinary products whilst complying with all aspects of Quality, Environmental, Health and Safety procedures. The position includes carrying out all relevant activities to Good Manufacturing Practice, using appropriate techniques and equipment and following departmental written procedures in addition to the completion of necessary documentation. Main Activities/Tasks
Marketing Executive
Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Marketing Executive within our Marketing team. Location: Randox Laboratories, 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent. Working Hours / Shifts: 40 hours per week, Monday to Friday from 08.40 to 17.20 or longer days Monday to Thursday with half day on a Friday. What does the Marketing Executive role involve? As a Marketing Executive, you will be responsible for contributing to and developing online and offline marketing campaigns to promote our diverse product range. In this fast paced and varied role, key tasks may include: • Creation of engaging content for a range of marketing material including, brochures, websites, adverts, white papers, social media, newsletters and emails to create awareness and develop the Randox brand globally. • Implementation of digital marketing strategy. This includes, but not exclusively, email campaigns, webinars, PPC advertising, social media and other digital channels. • Maintenance of the Randox mailing list and ensuring compliance with Data Protection laws. • Collation and presentation of market research, product and competitor information relating to the Randox product portfolio. • Working closely with the Graphic Design team to ensure all content produced adheres to the Randox brand guidelines. • Working closely with R&D and sales teams to ensure the successful launch of new products to the market. Who can apply? Essential criteria: • Qualified to at least degree level (2:1 and above) in a Marketing, Business or Life Science related subject. • Full UK driving license. • Excellent attention to detail and analytical in evaluation of campaigns. • Articulate in oral, written, and visual presentations. • Good understanding of the complete marketing process. • Strong communication and interpersonal skills. • Teamwork and the ability to foster good working relationships. • Driven and self-motivated. Desirable: • Practical marketing experience. • Placement experience via university. • Experience in SEO/content driven marketing. • Previous experience with CRM systems, email marketing software and/or website CMS. • Proficiency in a foreign language. • Ability to work well under pressure. • Creative writing experience/skills.