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Sort by: relevance | dateTraining Standards Officer
NATURE OF POST Permanent full time post, 35 hours per week. SALARY SCALE €60,610 to €78,794 (including two long service increments). As per Department of Education and Skills guidelines, new appointees who are entering this grade for the first time will start at the minimum point of the scale, however incremental credit may apply if, immediately prior to appointment, the appointee is already a serving Civil or Public Servant. Rate of remuneration may be adjusted from time to time in line with Government pay policy. LOCATION Appointment is to Louth and Meath Education and Training Board Scheme. The successful applicant will be assigned initially to the Advanced Manufacturing Training Centre of Excellence, Dundalk, Co. Louth. REPORTING OR ACCOUNTABILITY RELATIONSHIP The Training Standards Officer (Grade VII) reports to the Manager of the Centre in the first instance as direct line manager, reporting also, as appropriate, to the Director of the Advanced Manufacturing Training Centre of Excellence. POST SUMMARY OR PURPOSE The Training Standards Officer will be responsible, under the direction and guidance of the Chief Executive or delegated officer, for provision of a Curriculum, Assessment, Quality Assurance and Programme Development service in respect of Further Education and Training programmes. The successful applicant may have a large, multilevel staff and will be expected to take responsibility for decision making in the section or area. ELIGIBILITY CRITERIA Citizenship Requirement Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area or to non European Economic Area nationals with a valid work permit. The European Economic Area consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under European Union agreements may also apply. Health and Character Those under consideration for a position may, at the discretion of the employer, be required to complete a health and character declaration and a Garda Vetting Form. References will be sought. ESSENTIAL CRITERIA Candidates for a Grade VII Officer post (by open competition from the Education and Training Sector Candidate Pool) must: • Have the requisite knowledge, skills, and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service. • Be capable and competent of fulfilling the role to a high standard. • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied, or vocational programmes) or equivalent, or have passed an examination at the appropriate level within the Quality and Qualifications Ireland qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher, or have appropriate relevant experience which encompasses equivalent skills and expertise. DESIRABLE CRITERIA • A qualification at Level 7 on the National Framework of Qualifications or its equivalent, and or significant relevant work experience. • Good general knowledge of training in business organisations. • Familiarity with SOLAS Apprenticeship Scheme to provide a service to clients when requested. • Knowledge of SOLAS Standard Based Apprenticeship procedures. • Additional relevant development for example training advisory, career planning, instructing, training administration, business consulting. • Well developed decision making abilities. DUTIES AND RESPONSIBILITIES • Work in collaboration with Louth and Meath Education and Training Board management and Further Education and Training staff team towards the development of an integrated Further Education and Training service for the communities in Louth and Meath. • Provide relevant and timely advice, information and support to relevant staff on matters relating to the assessment process, the processing of certification, training materials and training aids, training methodologies and training practices to meet the requirements of certifying bodies associated with the delivery of the programmes. • Research the procurement of learning resource materials and assist instructors, tutors and teachers with same. • Advise the management team on any improvements or actions required to the Louth and Meath Education and Training Board quality assurance systems. • Provide assistance with the development and review of Course Training Specifications and Assessments for Further Education and Training courses (including Traineeships and Apprenticeships) as required. • Assist with the provision of information for the Programme Evaluation Process. • Assist the management team in the identification of Continuous Professional Development requirements of staff relating to the introduction of new or revised modules or courses. • Administer the relevant systems and control the application of assessments and certification processes for internal Louth and Meath Education and Training Board courses, Second Provider provision and the Standards Based Apprentice Assessment System. • Ensure that all matters in relation to Assessment and Certification processes are conducted in accordance with the process and procedures set out in the relevant Quality Assurance System and in accordance with the criteria outlined by the relevant certifying bodies. • Participate in the Louth and Meath Education and Training Board Results Approval Groups and organise the processing of certification post Results Approval. • Produce statistical reports relating to certification of Further Education and Training programmes as required. • Support learner appeal processes with the relevant documentation for the Assessment Appeals Panel. • Cooperate with, organise and facilitate visits for external authentication or verification processes for in centre and second providers operating within the Louth and Meath Education and Training Board Quality Assurance system. • Organise certification audits of Second Providers who operate within the Louth and Meath Education and Training Board Quality Assurance System. • Provide staff and second providers of training with briefings or training as required in relation to the relevant Quality Assurance Systems, Curriculum and Assessment instruments and procedures. • Assist the Management Team with Certificate Award Ceremonies. • Keep up to date with developments in Training Design and Training Delivery and Assessment techniques and keep the Management Team advised on best practice. • Assist in Programme or Curriculum Design and coordinate process of uploading courses or programmes into the Programme and Learner Support System and update information into Further Education and Training Annual Reporting Requirements. • Liaise with relevant internal staff and external bodies (including certifying bodies) and update the Management Team on developments as necessary. • Undertake or oversee any other duties or projects as required and directed by the Manager of Training Centre, Director of Further Education and Training or Chief Executive from time to time, having regard to the changing needs of the service. All the above duties and responsibilities are to be carried out in consultation and with the approval of the manager, in a flexible manner and in a spirit of teamwork with the other staff in the centre. COMPETENCIES REQUIRED The appointee to the Grade VII Administrative Officer post will be required to show evidence of the following competencies: Team Leadership • Works with the relevant team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise. • Provides clear information and advice as to what is required of the team. • Strives to develop and implement new ways of working effectively to meet the Education and Training Board objectives. • Leads the team by example, coaching and supporting individuals as required. • Places high importance on staff development, training and maximising skills and capacity of team. • Is flexible and willing to adapt, positively contributing to the implementation of change. Judgment, Analysis and Decision Making • Gathers and analyses information from relevant sources, whether financial, numerical or otherwise, weighing up a range of critical factors. • Takes account of any broader issues and related implications when making decisions. • Is reflective in practice. • Uses previous knowledge and experience in order to guide decisions. • Makes sound decisions with a well reasoned rationale and stands by these decisions. • Puts forward solutions to address problems. Management and Delivery of Results • Takes responsibility and is accountable for the delivery of agreed objectives. • Successfully manages a range of different projects and work activities at the same time. • Structures and organises their own and others work effectively. • Is logical and pragmatic in approach, delivering the best possible results with the resources available. • Delegates work effectively, providing clear information and guidance as to what is required. • Proactively identifies areas for improvement and develops practical suggestions for their implementation. • Demonstrates enthusiasm for new developments or changing work practices and strives to implement these changes effectively. • Applies appropriate systems and processes to enable quality checking of all activities and outputs. • Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers of Louth and Meath Education and Training Board. Interpersonal and Communication Skills • Builds and maintains contact with colleagues and other stakeholders to assist in performing role. • Acts as an effective link between staff and senior management. • Encourages open and constructive discussions around work issues. • Projects conviction, gaining buy in by outlining relevant information and selling the benefits. • Treats others with diplomacy, tact, courtesy, and respect, even in challenging circumstances. • Presents information concisely and confidently when speaking and in writing. Specialist Knowledge, Expertise and Self Development • Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the Department or Louth and Meath Education and Training Board organisation and effectively communicates this to others. • Has high levels of expertise and broad Public Sector knowledge relevant to his or her area of work. • Focuses on self development, striving to improve performance. Drive and Commitment to Public Service Values • Strives to perform at a high level, investing significant energy to achieve agreed objectives. • Demonstrates resilience in the face of challenging circumstances and high demands. • Is personally trustworthy and can be relied upon. • Ensures that customers and stakeholders are at the heart of all services provided. • Upholds high standards of honesty, ethics, and integrity.
CSSI Office Administrator
Connaught Waste Recycling Co Limited T/A C.S.S.I. has an opportunity for an Office Administrator to join their team. The ideal candidate will possess strong organizational and time management skills, demonstrate very good customer focus and interpersonal skills and must work well as part of a team. Responsibilities: · Dealing with customer enquiries over the phone and online · Dealing with phone calls and emails from suppliers and others · Taking and processing orders from customers and liaising with transport scheduler to ensure customers tasks are managed and completed · Processing sales invoices · Assisting with customer pricing/quotes · Processing and compiling destruction certificates for customers · Compiling monthly reports for customers where required · Other office and administrative duties as required by management Skills/Experience Required : · Previous experience in a similar role · Strong IT Skills, particularly Microsoft Office suite. · Fluent written and spoken English · Good communication skills · Excellent time management capabilities · Confidentiality · Customer focused Terms: · Contract Type: Full time permanent contract · Hours: 37 Hours per week. 08:30am to 5:00pm Monday to Thursday and 08:30am to 3:00pm Friday · Salary: Negotiable depending on experience
Sales Consultant
GET TO KNOW Contemporary and emblematic house of the affordable luxury sector, BA&SH has been offering a free, feminine and Parisian style through an authentic and international brand, since 2003. BA&SH is firstly a friendship story. A friendship between two women , Barbara & Sharon, who associated their names to the creation of BA&SH, with one goal: creating their dream wardrobe. A wardrobe designed by women for women. BA&SH is a brand built around happiness, empathy, curiosity, energy, listening and sharing. KNOW THE ROLE To always meet our customers expectations as well as possible, we are currently looking for a sales assistant in Brown Thomas Dundrum as an ambassador of our brand, you will be in charge of the following missions: KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Staff Nurse/care Coordinator
Job Opportunity Role: Staff Nurse/Care Coordinator Contract Type: Permanent Full Time Contract Hours: 39 Hours per week Cheshire Service: Cheshire Community Living Services Address: Shankill, Dublin We are seeking applications from energetic and enthusiastic individuals to join our team for the above position. Candidates must be highly motivated, creative, and experienced with a passion for engaging with the people we support daily. About Cheshire Ireland Cheshire Ireland provides quality services to adults with physical, sensory, and neurological disabilities at a medium and high level of need. More information on our organisation can be found at https://www.cheshire.ie/ What we do We provide individualised supports for people to meet their physical, psychological, and social care needs in an environment that encourages independence and promotes their rights and well-being. Our services provide a friendly, cooperative, and positive working environment within busy residential and community services. The right candidate will share our values and will be passionate about making a positive difference to the lives of the people we support. How we work Our services are based on clear principles of supporting people “one person at a time”. As a member of the team, you will be committed to high quality rights-based, person-centred service delivery, be willing to embrace change and help foster a culture of continuous improvement. What you will do You will lead and manage while mentoring and supervising our frontline care support teams while the team supports individuals in all aspects of their daily lives and activities. You will oversee and ensure the provision of the highest quality clinical care to Cheshire Ireland individuals within the services you support. You will be required to establish and maintain relationships with the people we support that are based on respect and equality and that promote their rights and independence. It is critical that when undertaking your work that you do so in a manner that is consistent with Cheshire Ireland’s values, operating ethos, and standards. Who we are looking for. Currently residing and hold eligibility to work in Ireland is essential. In possession of a nursing qualification and registered in the general division RNID, RND and RPN with the Nursing & Midwifery Board of Ireland (NMBI) would be an advantage. Have line management or significant supervisory experience within the disability or broad personal social services field. Be Microsoft Office efficient and have awareness of an Employee Management System and rostering. Awareness of an Applicant Tracking System will also be an advantage. Have experience in the delivery of training to staff at all levels. Can demonstrate evidence-based decision-making skills. Driving license and willingness to drive for work. Desire for personal and professional development. Strong interpersonal and communication skills, both verbal and written. Good Standard of verbal and written English. Personal integrity and trustworthiness. Positive attitude. Willing to embrace change and is committed to fostering a culture. of continuous improvement and learning throughout the service. Committed to the principles of rights-based, person-centred services. Why work for us . Flexibility in working hours. €36333.70 - €51410.91 per hour (based on experience). Premiums paid on unsocial hours. Career opportunities Induction and ongoing training. Free Parking. Advanced Rostering. Benefit Sick pay benefit. Company Pension Scheme. Maternity benefit. Bike/Cycle to work scheme Employee assistance programme. Death in Service benefit for pension members. Employee Referral bonus. Closing Date: - March 6th @5.00pm Cheshire Ireland is an equal opportunity employer. All successful candidates will be subject to vetting by the Garda National Vetting Bureau and must provide security clearance for each jurisdiction in which they have resided outside the Republic of Ireland or Northern Ireland for 6 months or more from the date of their 16th birthday. www.cheshire.ie Company Reg No: 20165 Reg Charity No: CHY 5484 Charities Regulator No: 20008321
Social Care Workers, Kilbarrack Area
Social Care Worker - De Val - Residential Service · St. Michael’s House, Del Val Residential, Kilbarrack, Dublin 13 · Permanent Full Time and Part Time, Contracts available · Social Care Worker pay scale (point 1; €40,851– point 15; €57,217 per annum based on working a 39-hour week). · Fluent English · Closing date: 9th March 2026 at 18:00 Who We Are St. Michael’s House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area. It supports 1,953 people and this has an impact on thousands of family members. St. Michael’s House is a company funded by the Health Service Executive (HSE), TUSLA and the Department of Education and Skills. (Figures from 1st May 2021).St. Michael’s House supports include; Residential supports and Independent living, Clinical supports, Day supports, Schools, Respite supports and Vocational training services. Skills and attributes · Social Care · Teamwork · Experience and interest in supporting people with intellectual disabilities Description St. Michael’s House St. Michael’s House are recruiting Social Care Workers for residential services. Full Time and Part Time Permanent Contracts available in north Dublin. St. Michael's House is a community based organisation committed to providing a quality person centred service and high standard of living to people with an intellectual disability in the greater Dublin area. The successful candidate will have the opportunity to work with a skilled and responsive staff team to deliver a high quality service. Working closely with the Social Care Leader, multi disciplinary team and families, the key task is to provide positive behaviour and person centred supports to ensure a good quality of life for the men and women who reside in the centre. Essential Criteria for Applicants · Previous experience of supporting individuals with intellectual disability. · Have experience of working as part of a team. · Experience implementing positive behaviour support plans · Have experience of a key working role focusing on promoting independence and community integration. · Excellent communication skills. · A full clean driver’s licence and be willing to drive as part of your role. · Eligible to work in Ireland Essential Qualifications Required: · QQI Level 7 Bachelor of Arts in Applied Social Studies (Disability) - Open Training College · Level 7 award in Social Care/Studies delivered by TUD, Institute of Technology, DIT or National University of Ireland; · CORU Registration What We Offer: · HSE Pay Scale (incremental*) · Premium Payments · Sick Pay Scheme · Paid Maternity Leave · Pension · Cycle to Work Scheme · Generous Annual Leave · Employee Assistance Programme · Comprehensive Induction · Training / CPD · Career Progression Salary Scale: Successful candidates will be paid in line with the HSE revised February 2026 consolidated Social Care Worker pay scale (point 1; €40,851– point 15; €57,217per annum based on working a 39 hour week). Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above. To apply: · A comprehensive CV, detailing education, skills, career history, experience. · A short cover letter/personal statement (i.e., no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position Social Care Workers with St. Michael’s House. · Only candidates shortlisted for interview will be contacted. Informal enquires: Samantha Moss : 087 063 6026 Closing date: 9th March 2026 Interviews are scheduled to take place week commencing 16th March 2026 Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Social Care Workers, Santry Area
Social Care Worker - Royal Oak - Residential Service · St. Michael’s House, Royal Oak, Santry, Co. Dublin · Permanent Full Time and Part Time, Contracts available · Social Care Worker pay scale (point 1; €40,851– point 15; €57,217 per annum based on working a 39-hour week). · Fluent English · Closing date: 9th March 2026 at 18:00 Who We Are St. Michael’s House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area. It supports 1,953 people and this has an impact on thousands of family members. St. Michael’s House is a company funded by the Health Service Executive (HSE), TUSLA and the Department of Education and Skills. (Figures from 1st May 2021).St. Michael’s House supports include; Residential supports and Independent living, Clinical supports, Day supports, Schools, Respite supports and Vocational training services. Skills and attributes · Social Care · Teamwork · Experience and interest in supporting people with intellectual disabilities Description St. Michael’s House St. Michael’s House are recruiting Social Care Workers for residential services. Full Time and Part Time Permanent Contracts available in north Dublin. St. Michael's House is a community based organisation committed to providing a quality person centred service and high standard of living to people with an intellectual disability in the greater Dublin area. The successful candidate will have the opportunity to work with a skilled and responsive staff team to deliver a high quality service. Working closely with the Social Care Leader, multi disciplinary team and families, the key task is to provide positive behaviour and person centred supports to ensure a good quality of life for the men and women who reside in the centre. Essential Criteria for Applicants · Previous experience of supporting individuals with intellectual disability. · Have experience of working as part of a team. · Experience implementing positive behaviour support plans · Have experience of a key working role focusing on promoting independence and community integration. · Excellent communication skills. · A full clean driver’s licence and be willing to drive as part of your role. · Eligible to work in Ireland Essential Qualifications Required: · QQI Level 7 Bachelor of Arts in Applied Social Studies (Disability) - Open Training College · Level 7 award in Social Care/Studies delivered by TUD, Institute of Technology, DIT or National University of Ireland; · CORU Registration What We Offer: · HSE Pay Scale (incremental*) · Premium Payments · Sick Pay Scheme · Paid Maternity Leave · Pension · Cycle to Work Scheme · Generous Annual Leave · Employee Assistance Programme · Comprehensive Induction · Training / CPD · Career Progression Salary Scale: Successful candidates will be paid in line with the HSE revised February 2026 consolidated Social Care Worker pay scale (point 1; €40,851– point 15; €57,217per annum based on working a 39 hour week). Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above. To apply: · A comprehensive CV, detailing education, skills, career history, experience. · A short cover letter/personal statement (i.e., no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position Social Care Workers with St. Michael’s House. · Only candidates shortlisted for interview will be contacted. Informal enquires: Samantha Moss : 087 063 6026 Closing date: 9th March 2026 Interviews are scheduled to take place week commencing 16th March 2026 Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Social Care Workers, Area
Social Care Worker – Residential Service - Portmarnock, Dublin 13 • St. Michael’s House, Breaffy House Residential, Portmarnock Dublin 13 • Full Time Permanent Contracts available • Social Care Worker pay scale (point 1; €40,851– point 14; €57,217 per annum based on working a 39-hour week). • Fluent English • Closing date: 9th March 2026 at 18:00 Who We Are St. Michael’s House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area. It supports 1,953 people and this has an impact on thousands of family members. St. Michael’s House is a company funded by the Health Service Executive (HSE), TUSLA and the Department of Education and Skills. (Figures from 1st May 2021).St. Michael’s House supports include;Residential supports and Independent living Clinical supports Day supports Schools Respite supports and Vocational training services. Skills and attributes Salary Scale: Successful candidates will be paid in line with the February 2026 HSE revised consolidated Social Care Worker pay scale (point 1; €40,851 – point 12; €57,217 per annum based on working a 39 hour week) . Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above. To apply: · A comprehensive CV, detailing education, skills, career history, experience. · A short cover letter/personal statement (i.e., no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position Social Care Worker with St. Michael’s House. · Only candidates shortlisted for interview will be contacted. Informal enquires: Eleanor Symth – 086 084 0903 Closing Date: 9th March 2026 Please note that interviews will be scheduled to take place week commencing 15th March 2026 Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Social Care Workers - Belcamp, Coolock Area
Social Care Worker – Riverside Residential Service - Service Area 2 • St. Michael’s House, Riverside Residential, Belcamp, Coolock, Dublin 17 • Full Time Permanent Contracts available • Social Care Worker pay scale (point 1; €40,851– point 14; €57,217 per annum based on working a 39-hour week). • Fluent English • Closing date: 9th March 2026 at 18:00 Who We Are St. Michael’s House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area. It supports 1,953 people and this has an impact on thousands of family members. St. Michael’s House is a company funded by the Health Service Executive (HSE), TUSLA and the Department of Education and Skills. (Figures from 1st May 2021).St. Michael’s House supports include;Residential supports and Independent living Clinical supports Day supports Schools Respite supports and Vocational training services. Skills and attributes Salary Scale: Successful candidates will be paid in line with the February 2026 HSE revised consolidated Social Care Worker pay scale (point 1; €40,851 – point 12; €57,217 per annum based on working a 39 hour week) . Should you have no prior public sector experience you will be placed on point 1 of the pay-scale above. To apply: · A comprehensive CV, detailing education, skills, career history, experience. · A short cover letter/personal statement (i.e., no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position Social Care Worker with St. Michael’s House. · Only candidates shortlisted for interview will be contacted. Informal enquires: Eleanor Symth – 086 084 0903 Closing Date: 9th March 2026 Please note that interviews will be scheduled to take place week commencing 15th March 2026 Candidates should note that canvassing will disqualify them. St. Michael’s House is an equal opportunities employer.
Lecturer In Refrigeration And Air Conditioning
Lecturer in Refrigeration and Air Conditioning Permanent Post, Lisburn Campus Starting Salary Lecturer Scale Point 3 - £37,042 per annum ABOUT US We take great pride in Inspiring. Transforming. Enriching lives. Each member of staff has an important role to play in ensuring that our students and business clients get the very best of quality education. Our working environment is a dynamic, challenging and rewarding one. We need the best talent to help us become a world leader. As well as a challenging role which will add value to your CV you will get an attractive renumeration package, access to professional development opportunities and the chance to work with some of the best in the education sector. We currently have a vacancy for a Lecturer in Refrigeration and Air Conditioning. JOB PURPOSE To become a member of the teaching team in current courses of study and assist with future developments. For further information on the main duties and responsibilities of this role, please see attached Job Description.
HR Advisor
Summary of responsibilities and personal duties 1. To cooperate with and assist the Senior Advisor in drawing up and achieving the work objectives and work plans for assigned projects within the section. 2. To assist in the management of allocated projects including programming own workload to meet priorities and deadlines and advising the senior advisor or lead advisor of any potential problems in advance. 3. To ensure the effective implementation of agreed human resource policies, procedures and practices, including learning and development, equality and diversity, employability and health and wellbeing. 4. To provide advice and support on a range of human resource matters and assist with the preparation of proposals and reports to customers and stakeholders on the range of HR services provided by the section. 5. To maintain and update relevant human resources databases, assisting in the development and implementation of new ICT systems and technologies which would enhance the service. 6. To maintain contact with departments, customers and trade union representatives as directed. 7. To assist with the coordination of and deliver corporate training and other learning and development, equality and diversity, employability and health and wellbeing projects and initiatives. 8. To comply with performance measures and targets within the section to ensure the delivery of work to specified quality, time and budget. 9. To assist with the collation of Freedom of Information responses, statutory returns, and complaints relating to all aspects of the human resource service and compile and maintain project data and management information for statistical and record purposes. 10. To assist with community outreach programmes including careers advice, careers conventions and other events. 11. To maintain a high level of awareness of the most up-to-date HR developments and legislative changes, making periodic recommendations to management as required. 12. To motivate and manage any staff, that may be assigned, to the post holder to ensure effective service delivery and to be responsible for reviewing and implementing a proper staff training and development programme. 13. To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management policies and procedures, as appropriate, including, absence management, disciplinary and grievance procedure. 14. To participate as directed in the council’s recruitment and selection procedures. 15. To act in accordance with the council and departmental policies and procedures including customer care, equal opportunities, health and safety, safeguarding and any pertinent legislation. 16. To undertake the duties in such a way as to enhance and protect the reputation and public profile of the council. 17. To undertake such other relevant duties as may from time to time be required. This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description but which are commensurate with the role. Essential criteria Qualifications and experience Applicants must , as at the closing date for receipt of application forms: · either, have a third level qualification in a relevant subject, such as Human Resources Management, Business Studies, or equivalent qualification and be able to demonstrate on the application form, by providing personal and specific examples, at least one year’s relevant experience in each of the following three areas: or · be able to demonstrate on the application form, by providing personal and specific examples, at least two years’ relevant experience in each of the following three areas: (a) designing and delivering a range of human resources or other relevant training courses, in a classroom-based environment and, or online or via an e-learning platform; (b) providing advice and guidance to customers and operational managers on a range of human resources matters, this must include providing advice and support to managers on learning and development; and, (c) working in project teams to coordinate the delivery of learning and development projects within deadlines and providing related administrative support. Desirable criteria In addition to the above essential criteria, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: · in the first instance, either possess a third level qualification in a relevant subject, such as Human Resources Management, Business Studies, or equivalent qualification and can demonstrate on the application form, by providing personal and specific examples, at least two years’ relevant experience in each of the above noted areas, (a) – (c), or can demonstrate on the application form, by providing personal and specific examples, at least three years’ relevant experience in each of the above noted areas, (a) – (c); and, · in the second instance, are a current member of the Chartered Institute of Personnel and Development (i.e. at Foundation, Associate, Chartered Member or Chartered Fellow level). Special skills and attributes Applicants must be able to demonstrate evidence of the following special skills and attributes, which may be tested at interview: Analysis, problem solving and decision-making skills: the ability to analyse situations, make operational decisions and provide advice and guidance on human resources issues. Technical knowledge: an understanding of human resources and learning and development issues, employment legislation and best practice. Communication and influencing skills: the ability to communicate at all levels on complex human resources issues and provide advice and guidance to influence managers, including drafting, compiling and analysing complex human resources information and composing associated confidential letters for senior managers. Customer care skills: the ability to respond appropriately to the needs of managers, other organisations and members of the public with flexibility, tact and sensitivity when dealing with confidential and sensitive matters and the ability to influence and persuade managers when providing advice and guidance. Information technology skills: the ability to develop and make effective use of information technology to increase business efficiency within a human resources function. Team working skills: the ability to contribute to the success of the team and the achievement of objectives. Work planning skills: the ability to plan and prioritise demanding work-loads to ensure that tasks are completed within appropriate timescales while ensuring constant flow of work. Equality of opportunity: a clear understanding of equality legislation and the ability to apply principles of equality when delivering human resource functions and services.