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Sort by: relevance | dateCustomer Assistant, Finglas
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €450+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.10• €18.88 (Unsocial Hours) • €22.65 (Overtime/Sundays) • €30.20 (Bank Holiday) Year 2 • Basic Rate €15.70 • €19.63 (Unsocial Hours) • €23.55 (Overtime/Sundays) • €31.40 (Bank Holiday) Year 3 • Basic Rate €16.40 • €20.50 (Unsocial Hours) • €24.60 (Overtime/Sundays) • €32.80 (Bank Holiday) Year 4 • Basic Rate €17.40 • €21.75 (Unsocial Hours) • €26.10 (Overtime/Sundays) • €34.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Finance, Accounts & Tax Director
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team. The objective of this role is the personnel and professional management of the Finance, Accounts and Tax departments. The Finance, Accounts and Tax Director for Lidl Ireland and Northern Ireland, reports directly to the Chief Financial Officer, Board Director of Lidl Ireland GmbH and Northern Ireland Ltd. What you'll do Managerial Responsibilities Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
Customer Assistant
Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn €460+ per week as a Customer Assistant on our standard 30 hour contract.You’ll work across different shift times, on varied tasks and with different colleagues.What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: • Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl! • Middle shift: Starting mid-morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day What you'll do • Interacting with the customer in a pleasant, friendly and helpful manner• Ensuring stock loss controls are followed in all areas of the store • Maintaining store and external cleanliness and hygiene standards• Following freshness and rotation principles• Ensuring all waste is managed correctly• Assisting in the stock count process What you'll need • A can-do attitude and excellent customer service skills• The willingness to go the extra mile for our customers• To be responsible and reliable• To enjoy working in a fast-paced, varied environment• A good team player• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl Year 1 • Basic Rate €15.40• €19.25 (Unsocial Hours) • €23.10 (Overtime/Sundays) • €30.80 (Bank Holiday) Year 2 • Basic Rate €16.20 • €20.25 (Unsocial Hours) • €24.30 (Overtime/Sundays) • €32.40 (Bank Holiday) Year 3 • Basic Rate €16.90 • €21.13 (Unsocial Hours) • €25.35 (Overtime/Sundays) • €33.80 (Bank Holiday) Year 4 • Basic Rate €17.90 • €22.38 (Unsocial Hours) • €26.85 (Overtime/Sundays) • €35.80 (Bank Holiday) Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be:
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Administrative Officer
PURPOSE OF THE ROLE Reporting to the Health and Wellbeing Business Support Co-ordinator, the Administrative Officer will be the first point of contact for clients accessing the Victims and Survivors Service. The role holder is responsible for taking incoming calls, handling client queries over the telephone and face to face at the VSS office, processing client registrations, providing written communication to clients and third parties and maintaining the VSS hard copy and digital record keeping systems. KEY RESPONSIBILITIES CLIENT SERVICES • Function as a first point of contact for individuals accessing the VSS, both in person at the office and over the telephone. • Develop a detailed and accurate understanding of the services and support delivered by VSS and its funded organisations. • Respond to and resolve client queries over the telephone and face to face in the VSS Reception. • Provide client support by checking documents and providing advice and guidance. • Accurately record messages and/or refer client calls to senior members of the team. • Record and process Individual Client Consultation forms and incoming documentation in line with VSS policies and procedures. • Draft correspondence to clients and third parties in order to provide or seek additional information in relation to individual applications. • Provide administrative support to the Client Services function and wider organisation. MANAGEMENT OF RECORDS • Maintain hard copy files and electronic databases in line with VSS policies and procedures. • Document all client interactions on the computerised database system, electronic files and a paper-based filing system as directed by management. • Ensure the accuracy of client information held by VSS. • Collate and present information at the request of management. • Ensure confidentiality and data protection regulations regarding all sensitive and personal information are maintained at all times (both in and out of working hours). RECEPTION COVER (RECEPTION IS PART OF THE VSS CLIENT SERVICES FUNCTION) • In person, participate in a rota system to ensure cover of the VSS Reception between 9am and 5pm, including: answering incoming calls, being the first point of contact for visitors, and providing client support by checking documents and providing support and guidance. ADMINISTRATION / GENERAL • Provide administrative support to managers. • Uphold the Service’s reputation and public image, demonstrating professional conduct and a sense of personal responsibility and ownership of your role. • Contribute to the continued improvement and quality of the Administrative Support Service. PERSONAL DEVELOPMENT, PERFORMANCE AND PROFESSIONALISM • Endeavour to ensure the ongoing confidence of VSS stakeholders, maintaining high standards of personal accountability. • Foster a positive and respectful work environment, promoting collaboration, teamwork and open communication. • Adhere to company policies, procedures and professional standards while representing the organisation both internally and externally. The foregoing is a broad range of duties and is not intended to be a complete description of all tasks. It is important to note that additional duties appropriate to the grade may be allocated and the responsibilities may change to meet the evolving needs of the Victims and Survivors Service. ESSENTIAL CRITERIA Applicants should be aware that after an eligibility sift, should it be necessary to shortlist candidates to go forward to interview, this will be done by carrying out an objective evaluation of the information provided by candidates against the eligibility criteria, so that only those candidates who best demonstrate they meet the criteria will be invited to interview. If an applicant does not provide sufficient detail against each individual criterion, including the details of experience and appropriate dates required to meet the eligibility criteria, the selection panel will reject the application. By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria: A minimum of 5 GCSEs (or equivalent) at Grade C or above, which must include English Language and Mathematics PLUS at least 2 years’ relevant experience of each of the following criteria: OR In the absence of 5 GCSEs as set out above, at least 5 years’ relevant experience of the following criteria: a) Dealing effectively in person and by telephone with vulnerable individuals who have experienced trauma. b) Maintaining both electronic and paper-based office administration systems in line with organisational policies and procedures. c) Using the following elements of the MS Office package in a business context: Word, Excel, Outlook. d) Updating and utilising an electronic database to generate reports and information for specific business purposes. e) Drafting formal correspondence to a third party demonstrating a high proficiency in written English. DESIRABLE CRITERIA In addition, applicants should be aware that after an eligibility sift, should it be necessary to shortlist candidates to go forward to interview, this will be done by applying the following additional criteria: Demonstrable experience of dealing professionally with confidential and sensitive information in line with GDPR regulations. Previous experience working with vulnerable adults. Please Note: Clear evidence should be provided of all the elements of each criterion in the application form, giving specific length of experience, examples and dates. It is not sufficient to simply provide a list of duties and responsibilities. The selection panel will not make assumptions from the title of an applicant’s post or the nature of the organisation as to the skills and experience gained. Candidates will be expected to demonstrate the skills and competencies set out in the eligibility criteria. In addition, they will also be required to demonstrate the skills and competencies set out in the Northern Ireland Civil Service (NICS) competency framework at Level 1 for the purposes of personal and professional development, as adopted by VSS. What is the NICS competency framework? The competency framework sets out how all employees should work. It puts the values of integrity, honesty, objectivity and impartiality at the heart of everything they do, and it aligns to the three high-level leadership behaviours that every employee needs to model as appropriate to their role and level of responsibility: Set Direction; Engage People and Deliver Results. Competencies are the skills, knowledge and behaviours that lead to successful performance. The framework outlines ten competencies, which are grouped into three clusters. How does the NICS framework look? The Northern Ireland Civil Service competency framework can be found at NICS Competency Framework. It is important that all candidates familiarise themselves with the competency framework as this forms the basis of the assessment / interview criteria as outlined on the next page. SALARY Salary will be in the range £26,449 - £28,094 per annum. Starting salary will be the minimum of the scale and pay progression will be as per current NICS pay policy.
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Assistant Manager
Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations. The ideal candidate will have/be: 2 years€,, experience in a relevant position is desirable Good knowledge of Microsoft Office (Excel, Word) Experience balancing cash/tills Excellent communication skills Good delegation skills Highly driven with a strong work ethic An understanding of how to achieve KPIs and targets Commerciality and brand awareness Passion for grocery retail Thrive in a fast-paced working environment. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager Implement planograms correctly and ensure the correct range is in place in store Merchandise and present the store to the highest standard Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment Support Store Manager in the development and training of the team and in ensuring the smooth running of the store Manage employee performance, giving regular feedback, recognition and encouragement Deal with all customer queries efficiently, professionally and consistent with store policy Understand achieving margins in all departments Engage with new initiatives and embrace new ways of working.
Sales Consultant
GET TO KNOW US Bottom Drawer is the luxury bedlinen and homewares concession in Brown Thomas Dublin, Cork and Limerick and in Arnotts. We sell the very best international and Irish brands and offer knowledgeable and professional customer service at all times. We are a family business, established in 1989 and have been selling beautiful homewares exclusively within the BTA group for 35 years. We have established great relationships with our loyal customers, and each member of our team knows the importance of superb customer service, thorough product knowledge and a flair for selling beautiful things. KNOW THE ROLE The role involves selling and customer relations, merchandising the ranges, learning all about our beautiful products and all the tasks involved with running a retail concession. Ideally, we are looking for someone to work 7 hours per day, 5 days a week. They will be based in our Henry Street store and will be working alongside up to 2 other sales consultants. The role also involves maintaining an organised stockroom, taking in deliveries, stock management, and keep stockroom clean, neat and well managed. KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
Concession Manager
GET TO KNOW US Forever New is a fast-growing international fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Australia to the world. KNOW THE ROLE You will thrive in a busy environment and be an experienced, inspirational leader! As our Concession Manager you will be responsible for managing and driving the Forever New concession in Arnotts. In return for your passion and outstanding performance across all key performance indicators, you will be rewarded with the opportunity to grow your career within a fast growing, Australian owned brand. To succeed in this role, you must be motivated by driving sales and creating a team environment that is buzzing with excitement. Being passionate about your people, you will provide your team with training and development to further their individual growth and maximise the stores performance. KNOW WHAT WE’RE LOOKING FOR KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued. We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial. Back Share Apply Now
