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Sort by: relevance | dateAssistant Store Manager
About This Role: As a Retail Assistant Store Manager at eir, you will play a vital role in supporting the Store Manager with the day-to-day operations of the store. You’ll help lead a dedicated team of Retail Consultants, ensuring exceptional customer service while driving performance and operational excellence. This is a fantastic opportunity to develop your leadership skills in a dynamic environment, contributing directly to the success of the store and the satisfaction of eir customers. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: In this role, you’ll be more than just a second-in-command—you’ll be a key driver of the store’s success. Working closely with the Store Manager, you’ll support in; · Leading and motivating the team · Ensuring the store hits sales and performance targets. · Delivering an exceptional in-store customer experience. To succeed, you’ll need a minimum of two years' experience in a customer-facing or retail environment, with a proven ability to hit targets and provide outstanding service. Strong communication, leadership potential, and a genuine passion for helping people find the right solutions are essential. You’ll also need flexibility to work evenings and weekends as part of our trading hours. Benefits include · Ongoing training and professional development to grow your leadership skills. · A chance to step into a leadership position with a clear path for progression within eir. · A supportive, fast-paced work environment where your contributions make a difference · Enhanced earning potential through various staff incentives. · Staff offer. · 22 days annual leave. · Free eir Wellness Programme & Employee Assistance Programme · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Assistant Store Manager, your responsibilities will include: · Customer Engagement: Connect with customers to understand their mobile and broadband needs, offering tailored solutions that best suit them. · Sales Support: Drive both individual and team sales performance, ensuring consistent achievement of store goals. · Customer Retention: Handle customer concerns promptly and professionally to enhance satisfaction and build loyalty. · Team Leadership: Assist the Store Manager in leading, coaching, and motivating the team to deliver exceptional results. · Operational Support: Oversee stock control, cash handling, and general administration to ensure smooth store operations. · Policy Compliance: Stay updated on company policies and responsible for ensuring these are followed consistently. · Product Knowledge: Maintain up-to-date knowledge of eir’s product range, current promotions, and industry trends to support both customers and team members. Requirements For A Successful Application: Knowledge, skills and abilities · Strong interpersonal and communication skills with the ability to build rapport and trust · Confidence in explaining products and services in a clear, simple, and engaging way · A passion for technology and the telecommunications industry · Natural leadership qualities with the ability to inspire and guide a team Qualifications · A relevant diploma or certification is desirable but not required. · 2–3 years of experience in a retail or customer-facing environment is preferred · Prior leadership or supervisory experience is a bonus but not essential · No prior telecoms experience required – we provide all the training you’ll need to succeed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
SOC Analyst- L2
About This Role: The Security Operations Centre (SOC) houses the cybersecurity team responsible for monitoring and analysing an organisation’s security posture on an ongoing basis. The SOC team’s goal is to provide 24x7x365 capabilities to detect, analyse, and respond to cybersecurity incidents using a combination of technology solutions and a strong set of processes. The SOC staff work closely with our customers and eir Business Network Operation Centre (NOC) team to ensure security issues are addressed quickly upon discovery. The Cyber Security Analyst monitors and analyses activity on networks, servers, endpoints, databases, applications, websites, and other critical systems, looking for anomalous activity that could be indicative of a security incident or compromise. Expectations From The Role: • Continuously support the customers security infrastructure via SIEM, EDR, VA, SOAR etc • Handle escalation from L1 Analysts, • Provide guidance to L1 Analysts, • Perform advance triage and threat hunting using SIEM, EDR, SOAR etc • Interact with customers to gather requirements and address them accordingly, • Provide recommendation of use case design and fine tuning to correlation engineer, • Develop case studies and monthly threat reports, • Perform Vulnerability Assessment, • Assist in the development of policy, process, and technology, Requirements For A Successful Application: • Passionate and Professional security mind set • Strong customer service skills to follow-up with clients and handle escalations • Capability to ensure confidentiality and discretion in performing sensitive tasks • 2+ years of experience in information security sphere • 1+ year of experience in supported technology (IBM Security QRadar SIEM and/or Sentinel and/or Splunk) • Certifications: IBM Security QRadar SIEM Administration and other related to IT Security (CompTIA Security+, CCNA Security, etc.) • Linux/Unix basics • Education: Bachelor's Degree or equivalent preferably • Experience in investigating security devices (SIEM, IDS/IPS, firewall, endpoint security systems, etc.) • Knowledge of TCP/IP fundamentals • Knowledge of Vulnerability Assessment • Knowledge of routing protocols and technologies • English: fluent • Eligibility to work in Ireland full-time(40 hours per week) CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Commercial Manager
About This Role: Following a period of continual growth, we are excited to be recruiting a Commercial Contracts Manager who will be responsible for ensuring stronger commercial and financial governance to support continued growth, improve control across revenue-generating activities, and ensure scalability on one of eir Business's largest dedicated Managed Service customers. The role is a key position within a large dedicated Managed Service team Location: Dublin Based – 2/3 days on customer site as required Hours of Cover: Mon – Friday Expectations From The Role: The role sits at the center of commercial operations, taking responsibility for how contracts are interpreted, set up, and governed through billing and revenue processes. The role offers the opportunity to shape contract-to-cash processes, strengthen controls, and partner closely with senior stakeholders across Operations, Finance, Sales, and Legal. It is particularly well-suited to someone with strong contracts or commercial operations experience. Reporting directly to the Business Director, the Commercial Contracts Manager will be responsible for: • Reviewing commercial contracts to ensure billing, pricing, and revenue terms are clear and operationally executable • Ensuring accurate contract setup and maintenance across relevant ordering and CRM systems • Working with Sales, Operations, and Finance teams to support compliant revenue recognition and accurate invoicing. • Strengthening contract-to-cash controls and identifying risks or revenue leakage • Acting as a commercial point of contact for day-to-day activities for the Customer • Driving continuous improvement across contract management and billing workflows • Supporting integration and standardisation of contract processes from acquired businesses • Tracking, analysis and managing obligations of the contract to ensure commercial contract compliance • Producing reports and insights on contract status, billing cycles, and commercial obligations • Be accountable for the quality of commercial reporting and billing to our Customer Requirements For A Successful Application: We are seeking a commercially minded, detail-focused professional with a strong understanding of contract structures and downstream financial impact. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Implementation Manager
About This Role: The Implementation Manager will lead a team of Project Managers and Implementation Engineers that will be working on Professional Services projects within eir Business. They will be responsible for making sure the team is fully trained and prepared to effectively roll out the suite of products and services. They will also manage the utilisation of the team and make sure time is properly monetised on customer projects. The Implementation Manager will be responsible for managing the day-to-day activities in the PMO, providing guidance on PMO policies and processes, overseeing project management staff, and collaborating with other areas of the business to deliver customer projects and programs. Operationally, the Implementation manager will provide and enable project prioritisation, management information, financial reporting, resource planning, decision making, and recruitment. The PMO will serve as a central hub for project oversight, governance, and support, ensuring that projects are executed effectively and aligned with both customer and eir business objectives. Expectations From The Role: Ensure the successful implementation of the PMO’s strategy, responsibilities, services, and deliverables. Provide strong management oversight and leadership to project teams assigned to specific customer deliverables. Define and embed project control and governance Drive and implement standardised process improvement initiatives across the department. Implement and ensure adherence to all Quality Assurance processes, including periodic reviews Evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines Own key processes, tools, and documentation and training for the Professional Services team, including planning, project management methodologies and tools, revenue recognition, and cost tracking, or others. Recommend and drive improvements to the existing processes/tools and reporting where possible Build cohesion within the team and motivate the team to produce quality work. Create a set of reporting KPIs for the PMO function that explain how the PMO activities bring value to the business, as well as how it is improving and where there may be opportunities for it to deliver even more value. provide management with accurate, timely, and focused reporting to inform their decisions. Ensure adherence with the monthly reporting cycle incl. on time preparation of reports and data quality assurance Ensure high-quality reporting incl. RAID, resource management, and financials/budgets management Represent the project team at stakeholder meetings. Lead and drive resource demand planning activities, allocations, and annual demand planning activities Management of conflicts and skills gaps · Support other projects and tasks as directed by the Head of Delivery & Professional Services · Ensures that the unit´s overall PMO operations meet all agreed performance goals. Requirements For A Successful Application: Relevant third-level qualification/certification A minimum of five years' experience in the ICT/Telco industry. A minimum of one year's experience in a supervisory position in a PMO would be advantageous with demonstrated line management or team leader experience. Strong interpersonal, influencing, and communication skills with the ability to interact effectively with internal stakeholders at all levels within the business and external customers. Strong track record of effectively assessing and managing competing priorities. Ability to competently mediate disagreements and negotiate agreeable resolutions when faced with competing objectives and customer needs. Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, and dependencies Highly proficient in MS suite, including MS Project, Visio, Excel, and PowerPoint Excellent communication and relationship development skills Highly motivated, strong attention to detail, team-oriented, organised. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Senior Backup & Disaster Recovery Specialist
About This Role: The role of Senior Backup & Disaster Recovery Specialist requires a technical resource with 7+ years of experience in backup & disaster recovery technologies covering pre-sales, design, and implementation. An architecture-level accreditation in solution design is also required. This role reports into the Head of Cloud Services as the majority of our backup services are based in and delivered from Digital Planet private cloud or Azure public cloud. Expectations From The Role: Responsibility for the technical direction and future roadmap of all eir business backup services delivered from Digital Planet, Pre-Sales, and Managed services departments. Annually review the latest vendor backup solutions to ensure eir business are consuming the best technical products in the market as it relates to backup and replication Responsibility for liaising with all dept. heads to advise and direct on a range of backup technologies to be delivered and serviced by eir business, as well as working with department heads on the training and staffing requirements to deliver agreed services. Responsible for the managed service operating best practices to ensure the teams have an operating model designed to achieve the best performance possible Liaising with transition teams to ensure correct on boarding of customers into backup services. Responsibility for the correct licensing and reporting of backup software usage in Digital Planet. Liaising with backup software partner managers on the correct provision of agreements to usurer availability of backup software as a platform for eir business services. Responsibility for the correct architecture of all Digital Planet backup solutions and services. Work with partner management teams to establish and maintain the requirements to meet backup vendor partner levels. Attending web sessions, lectures/training sessions, and vendor events to ensure correct level of knowledge of a wide range of backup technologies available in the market to ensure eir business services remain relevant to the market and its customers. Work with marketing and sales departments to advice and decide on correct campaigns and strategies to ensure eir business services align with the marketing and sales messaging. Responsible for providing pre-sales, tender response, and architecture services depending on eir business requirements. · Working as lead engineer on large or complex projects if required. · Providing oversight for all backup engineers across departments for technical direction and escalation of high-level issues. · Providing advice and direction to sales teams on correct licensing models and renewal considerations based on the latest licensing requirements from backup vendors. Requirements For A Successful Application: · Setup and on boarding of O365, BAAS and S3 customers · Updates and upgrades for all DP backup systems · Working with DP team to develop and administer reporting to ensure all servers are backed up. · Resolve issues with backup solution and keep systems in good working order. · Complete documentation and quarterly reviews · Complete test restores in line with backup policy. · VMCE accreditation required. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Business Central Practice Lead
Why This Role: The Business Central (BC) Practice Lead is responsible for building and leading our Microsoft Business Central practice—shaping strategy, pipeline, delivery excellence, and partner engagement. You’ll drive presales and commercial growth, develop repeatable offerings, and ensure flawless delivery of Business Central centric solutions, including finance system migrations, workflow automation, and business process optimisation with Microsoft Power Platform. Expectations From The Role: Strategy CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn your annual salary of €28,798 + Attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant , your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mindset with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Sales Consultant
About This Role: As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you. Why This Role: This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry. As a Retail Sales Consultant , you’ll: · Deliver outstanding customer service. · Work in a target-driven environment that rewards achievement. · Be part of a team where your input is valued and your success is celebrated. This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success. Benefits include · Earn your annual salary of €28,798 + Attractive commission structure! · Continuous support, learning and opportunities for advancement. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Expectations From The Role: As a Retail Sales Consultant, your key responsibilities will include: · Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions. · Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance. · Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied. · Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling. · Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery. · Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information. Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours. Requirements For A Successful Application: Knowledge, skills and abilities · Confidence in engaging with a variety of customers and understanding their needs. · Clear, effective communication skills with a strong ability to explain products and services. · A positive, target-driven mindset with a passion for providing great service. · Interest in mobile phones, broadband, and emerging technologies. Qualifications · 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered. · A strong customer focus and a proactive attitude are key to success in this role. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Retail Store Manager
About This Role: As a Retail Store Manager at eir, you will a face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role, you will be responsible for delivering exceptional customer service while managing the day-to-day operations of the store. Your primary focus will be ensuring that both new and existing customers receive personalized broadband and mobile solutions that suit their needs. You'll play a vital role in maximizing revenue and enhancing eir’s position in a competitive retail market. Enjoy earning a competitive salary along with additional earnings from our attractive commission structure. Why This Role: This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand. As the Retail Store Manager, you’ll: · Manage the store’s daily operations and lead a motivated team. · Set and achieve monthly sales targets to grow the business. · Deliver exceptional service and provide tailored solutions to customers. · Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations. Benefits include · Ongoing professional development and training opportunities. · A supportive and dynamic work environment where growth is encouraged. · The chance to make a real impact within one of Ireland's leading telecommunications companies. · Enhanced earning potential through various staff incentives. · Staff offer. · Free eir Wellness Programme & Employee Assistance Programme. · €500 Employee Referral Scheme. · Discounted healthcare plan. · Pension scheme contribution. · 22 days annual leave. · Generous family friendly policies, including fertility, pregnancy loss, menopause and others. · Commitment to Diversity and Inclusion. · Paid leave benefits incl. maternity and sick leave benefits. · Tax saver tickets and bike to work scheme. Salary and remuneration Monthly salary + competitive commission structure. Expectations From The Role: As a Retail Store Manager, you’ll take on key responsibilities, including: · Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions. · Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded. · Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long-lasting loyalty. · Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management, and administrative duties. · Policy and Procedure Implementation: Responsible for the adherence to eir's policies and procedures to provide the highest level of service and operational standards. · Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up-to-date and relevant information. Requirements For A Successful Application: Knowledge, skills and abilities · Strong communication skills with the ability to simplify complex products and services. · Ability to engage customers confidently, offering tailored solutions and building trust. · A passion for mobile technology and telecommunications, with a curiosity to stay up to date with the latest industry developments. Qualifications · Relevant diploma or certification is a plus, but not essential. · 2-5 years of retail or customer-facing experience preferred (life experience considered). · Industry knowledge is an advantage but not essential; we provide ongoing training to ensure you’re up to speed. Others: At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you're looking for a role where you can grow your career, develop your leadership skills, and make a real impact—this is the place for you. eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Clerical Officer
The duties of the Clerical Officer involve clerical and administration tasks and may vary depending on the nature of work carried out by the employing business unit. The main duties and responsibilities of this role include: • General clerical duties – typing, filing, photocopying, inputting data, handling/dealing with correspondence, answering/making phone calls etc. • Processing, auditing, and examination of various documentation • Managing high volumes of data input and validation. • Front line communication with the public/customers (internal and external) e.g., responding to queries and providing information in a professional and courteous manner, in person, on the telephone and via e-mail. • Providing secretarial support for meetings and taking minutes when required SFPA VACANCIES: SEA-FISHERIES PROTECTION OFFICER SFPAJOBS.COM SFPA VACANCIES: CLERICAL OFFICER consciatalent.com/sfpa • Maintaining complete and accurate files and records, for example, by using the Authority’s data system or other filing systems that are in place • Providing reception cover e.g., operating the switchboard, answering, and directing calls, greeting visitors, logging post/cheques etc. • Supporting supervisors and colleagues as required • Working as part of a team to deliver high quality services • Completing routine accounts work • Complying with any duties that may be assigned from time to time by the Relevant Unit Head or Deputy/Assistant Head of Unit. Note This job specification is intended as a basic guide to the scope and responsibilities of the position. It is subject to ongoing review and will evolve in line with the constantly evolving practices and functions of the Authority’s work. Essential Requirements To be eligible to apply for this role, candidates must meet the following essential requirements prior to the closing date of the competition and clearly demonstrate in their application how they meet these criteria: • Qualifications: Hold a minimum of a Level 5 qualification on the National Framework of Qualifications (e.g., Leaving Certificate or equivalent). • Administrative/Clerical Experience: At least 2 years’ experience in an office-based or professional environment, managing day-to-day duties such as data entry, document formatting, meeting coordination, and filing, with strong attention to detail and accuracy. • Organisational Skills: Proven ability to manage multiple tasks, prioritise work, and meet deadlines in a fast-paced environment. • Technical Proficiency: Competent in Microsoft Office and other office software, with practical experience in: o Word: document creation, editing, and formatting o Excel: spreadsheets, basic formulas, filtering, and formatting o Outlook: email, calendar, and meeting management o PowerPoint: preparing presentations • Initiative and Teamwork: Ability to work independently and collaboratively within a team. • Communication Skills: Strong written and verbal communication, with excellent customer service skills. • Quality and Professionalism: Commitment to delivering high-quality work, with a willingness to learn and develop professionally. • Language Skills: Proficient in written and spoken English. Tenure: This is a permanent position. The appointee will be required to serve a 12-month probationary period. Location: This role will be based in our Head Office in Clonakilty, Co. Cork. Meetings may take place at locations around Ireland. When absent from home and place of employment on official duty, the appointee will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations/public sector regulations. Blended Working: The Sea Fisheries Protection Authority is committed to embracing opportunities for remote and blended working, to build a more dynamic, agile and responsive Public Service, while sustaining strong standards of performance and high levels of productivity. As an employer, SFPA operates a blended working policy that facilitates access to remote working options having regard to work-life balance/integration, mental health, and the need for a safe and productive working environment. Availability and patterns of blended working will be based on business needs and the suitability of the role may be subject to change should the business needs dictate. Requests for blended working arrangements will be considered on a case-by case basis. Hours of attendance: Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week or 35 hours net per week. The appointee will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations. Rest Periods: The terms of the Organisation of Working Time Act, 1997 will apply to this appointment. Annual Leave: In addition to the standard public holidays, the annual leave for this position is minimum 22 days per annum, rising to 23 after 5 years, 24 after 10 years, 25 after 12 years, and 26 after 14 years service in the grade. Sick Leave: Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis during probation, in accordance with the provisions of the sick leave circulars. Salary: €596.11 - €928.12 per week
