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Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Manager Job Description & Summary At PwC, the Transformation Office team plays a pivotal role in driving change across the Firm. They bring deep expertise in project and change management, helping to shape and deliver strategic initiatives. By assessing business needs and crafting people and organisational strategies, they support the successful implementation of change and foster continuous improvement. Their guidance helps PwC strengthen its workforce, boost employee engagement, and enhance overall organisational effectiveness. In the area of change management and communications, you’ll help the Firm navigate transformation and connect effectively with stakeholders. Your role will involve partnering with the business to design change strategies, evaluate readiness, and develop communication plans that support smooth transitions. You’ll also contribute to initiatives around employee engagement, training, and cultural evolution—ensuring changes are embraced and resistance is minimised. As part of our team, you’ll collaborate with senior leaders to solve complex challenges and deliver lasting impact. Key Responsibilities: Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Change Communications, Change Management, Coaching and Feedback, Communication, Creativity, Data Analysis, Embracing Change, Emotional Regulation, Empathy, Goal Alignment, Inclusion, Intellectual Curiosity, Learning Agility, Meeting Coordination, Meeting Facilitation, Operational Execution, Optimism, Professional Courage, Program Execution, Project Management, Project Management Support {+ 6 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 675274WD Location: Dublin Line of Service: Internal Firm Services Specialism: IFS - Internal Firm Services - Other
Customer Experience Champion
Your Role: As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. You will become familiar with the Banks Customer Segmentation Strategy and take part in ‘in branch’ and localised promotional activities within the territory to identify new business opportunities to increase new customer acquisition whilst maintaining positive relationships with existing customers. Your Team: You will be a member of a team that is the ‘Face’ of PTSB. Your team is a dynamic one and works in a fast paced environment to drive and deliver the Bank’s ambition to become Ireland’s best personal and business bank Your Responsibilities: · Support in the day to day operation of customer service within the branch. · Provide an excellent level of customer service and advise our customers throughout their product /financial needs journey, further improving the customer experience with both over the phone and face to face interactions. · Take ownership and deal with customer queries in an effective, professional and compliant manner. · Generate and execute sales from lead (where qualified to do so) to fulfilment in accordance with the Omni-Channel ethos and activity management system. · Assist with sales campaigns including post sales fulfilment, administration and follow up tasks. · Adopt a prompt and customer centred response to leads passed from Open24 to maximise new business opportunities from customer base. · Perform duties in accordance with policies, procedures, whilst living PTSB’s values and Standards. · Assist the Branch Lead and wider territory team with key customer relationships. · Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements. · Perform cash administration duties, promoting, balancing and efficient daily maintenance of ATM/SSBM policies and procedures relevant for your branch location and model. · Perform the various roles in the branch on a rotation schedule on an ongoing basis. · Maintain knowledge of the regulatory codes and legislation impacting on day to day work. · Commit to continuous professional development and agree an annual performance and professional development plan with the manager. · Continuously reviews skills, and be flexible and open to feedback Requirements: Essential · QFA or APA in Loans and/or Savings & Investments, with up-to-date CPD hours for the relevant CPD years. If no APA held, or only one APA in Loans or S&I held, the candidate must commit to qualifying within a 2 year period to achieve APA in both Loans and S&I. · If no APA held, the candidate must meet the minimum entry requirements of holding an Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths), and/or 5+ years post Leaving Certificate experience. · Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience · Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment (where MCC) · Committed to and enjoys working in a sales environment Desired · Excellent knowledge of all retail finance product, processes and procedures · Significant experience in financial services Competencies for Your Role / Behaviours for Success: Accountability & Decision Making Commercial Growth Customer Focus High Performance Teams Risk Management Fitness & Probity: CF3 & CF4 This job is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness s and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Individual Accountability Framework: CF3 & CF4 As a role carrying a CF designation, the role holder will also be subject to the Common Conduct Standards under the Central Bank of Ireland’s Individual Accountability Framework and will be required to take reasonable steps to ensure the Conduct Standards are met. The role holder will be required to possess and maintain the appropriate technical knowledge required to perform the role and to understand the regulatory obligations to which they are subject as a CF to include, without limitation, the Common Conduct Standards and the Fitness and Probity Standards. Minimum Competency Code: CF3 & CF4 The Minimum Competency Code (MCC) 2017 sets out the minimum standards of skills and knowledge for employees providing advice, information and associated activities in connection with retail financial products, the appointee must meet the specific MCC requirements to perform this role. Additionally, for MCC roles, there are continuous professional development (CPD) requirements. Further details on Fitness and Probity and/or MCC due diligence are available from HR. Who We Are: At PTSB, we are Altogether More Human. We bring the best of technology and our people together to solve real customer needs and deliver a better banking experience. Customer & Colleague focused. Inclusive. Caring. We manage risk and comply with regulations, where everyone works to meet our goals and are proud of the part they play. While culture is always evolving, our values and heart of our purpose remain the same. Living our values and managing risk builds trust. We nurture an accountable and supportive workplace where everyone is encouraged to contribute meaningfully, as we become Ireland’s best personal and business bank through exceptional customer experiences. We promise to create a supportive and inclusive environment where everyone is welcome and respected. When you are your authentic self, your colleagues have better experiences working with you. This leads to exceptional customer experiences. We are Open. We are Inclusive. We build Trust. We are One PTSB.
Change Analyst
Description Our collective blend of expertise and experience makes PwC a great place to work. PwC Ireland welcomes top talent from all backgrounds to join us at the start of what will be your lifelong journey of development and discovery. Let's see where your talent could take you. Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Senior Associate Job Description & Summary At PwC, the Transformation Office team plays a pivotal role in driving change across the Firm. They bring deep expertise in project and change management, helping to shape and deliver strategic initiatives. By assessing business needs and crafting people and organisational strategies, they support the successful implementation of change and foster continuous improvement. Their guidance helps PwC strengthen its workforce, boost employee engagement, and enhance overall organisational effectiveness. In the area of change management and communications, you’ll help the Firm navigate transformation and connect effectively with stakeholders. Your role will involve partnering with the business to design change strategies, evaluate readiness, and develop communication plans that support smooth transitions. You’ll also contribute to initiatives around employee engagement, training, and cultural evolution—ensuring changes are embraced and resistance is minimised. As part of our team, you’ll collaborate with senior leaders to solve complex challenges and deliver lasting impact. Responsibilities Unlock your potential with PwC Ireland We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level. Enjoy PwC’s perks We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html). Being appreciated for being you Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/) You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie. Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Change Communications, Change Management, Communication, Creativity, Data Analysis, Embracing Change, Emotional Regulation, Empathy, Goal Alignment, Inclusion, Intellectual Curiosity, Learning Agility, Meeting Coordination, Meeting Facilitation, Operational Execution, Optimism, Program Execution, Project Management, Project Management Support, Self-Awareness, Teamwork {+ 1 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date PwC Ireland is committed to creating an environment that promotes equality and dignity at work. Working together in an inclusive environment enables us to harness the collective and complementary skills, knowledge, background, and networks of our people. Job ID: 675281WD Location: Dublin Line of Service: Internal Firm Services Specialism: IFS - Internal Firm Services - Other
Packaging Visual Inspector, Level
Job Overview The successful candidate will be based within the Vial Inspection area of our Newry Facilities. This role involves inspecting injectable vials ranging from 10ml – 1 litre within a unique specialised environment. The successful candidate will operate within and adhere to GMP guidelines and standards while ensuring Health & Safety at all times. Our Inspection teams work to tight schedules, visually inspecting our product to ensure the highest standards of quality. Operatives also work with the AQL team to guarantee optimum standards are met. Although you are working as part of a team, you will be required to working individually at your own dedicated workstation. Therefore, the successful candidate must be able to work on their own initiative and be highly motivated to meet targets. Previous experience is not necessary as full training will be given to the successful applicants. Main Activities/Tasks Contact: recruitment@norbrook.co.uk #Norbrook
Administrator
Healing Together builds the safety necessary for groups to explore their collective Post Conflict Trauma and to see new ways to strengthen community potential. It is a regional initiative which will grow over the next 3 to 5 years. The post holder will be a key member of the Healing Together team. Job Purpose To provide professional administration functions to the Healing Together Initiative: Including operational reporting, safe record keeping, the maintenance of databases, and a professional interface with key stakeholders. The postholder will be responsive to the logistical needs of our Subject expert Dr Eugen Koh who is based in Australia. This will require early morning to midmorning online meetings, one to two days per week. Dr Koh visits Northern Ireland twice per year during which time the post holder will be required to be in the office. Specific Tasks This job description is a broad picture of the post at the date of preparation. It is not exhaustive and as such, the post holder will be expected to be flexible. It recognises that jobs change and evolve over time and any necessary changes will be discussed with the post holder. Qualifications / Education: Good general level of education. Experience: One years’ experience in a similar position Proven ability in the use of Microsoft package including, excel, word, outlook Experience maintaining financial records and invoicing procedures Experience of maintaining filing systems, statistical records and databases Skills & Abilities: Excellent self-organisational and time-management skills Ability to work accurately and systematically, demonstrating attention to detail Ability to work flexibly on own initiative and as part of a team as required Good communications skills – verbal, written and listening Discretion and Tact & Ability to multi-task A positive “can do” attitude An understanding and observance of impartiality and confidentially. Able to travel to meet the requirements of the post.
Food Service Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Belfast International Airport. This is a great opportunity to join a world leading facilities management company. Working Pattern: Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Audit Manager
AUDIT MANAGER Reference: AMA 13/25 Salary Scale: £71,880 to £80,097 per annum Location: Hybrid (regular attendance is required at NIAO Belfast headquarters and client sites) Contract: Permanent Full Time (37 hours per week) We welcome applications for part time hours (minimum 30 hours per week, pro-rata salary). In addition to a competitive salary, we offer a highly attractive and comprehensive benefits package including: •hybrid and flexible working • generous annual leave plus 12 public/privilege holidays • family friendly benefits including enhanced paid sick and maternity and shared parental leave • salary sacrifice provisions (Cycle to Work, Childcare vouchers, AVCs) • generous NICS pension scheme provision • free on-site car parking with EV charging points • on-site gym and an active sports and social calendar • payment of professional fees and extensive staff learning and development opportunities • employer supported volunteering • employee assistance programme and wellbeing hub. ESSENTIAL CRITERIA At the closing date for applications, you will be required to demonstrate: 1. At least three years’ post qualification experience in the last five years and current membership of one of the following bodies: 2. Technical competence Three years’ experience, during your career to date, of auditing financial statements and Extensive working knowledge of financial reporting standards, auditing standards and methodologies with at least three years’ experience of practical application of those standards and methodologies. 3. Decision making/judgement Experience of analysing complex financial and performance information and drafting written reports that clearly present findings, conclusions and constructive recommendations to inform effective decision making. 4. Resource planning and budgeting Experience of planning and managing the use of resources for multiple activities within budget constraints. 5. Leadership skills Evidence of a proven ability to develop, motivate and lead teams. 6. Communication skills Excellent communication skills and the ability to build good working relationships with key stakeholders. 7. Be able to travel to various locations as needed to meet the mobility requirements of the post in full. More information on the role and key responsibilities can be found in the Role Profile . All job offers are subject to satisfactory pre-employment checks including background checks. The successful candidate will be required to demonstrate in pre-employment checks that they have the Right To Work in the UK. NIAO is an Equal Opportunities Employer and welcomes applications from diverse backgrounds.
Cleaning Operative
(Ref No: CO26/01) PRM Group are currently looking for a Cleaning Operative for the Lisburn area, to work on a part time basis. Requirements: * Previous experience would be desirable but not essential * Available mornings Monday to Friday * Reliable and professional What we offer: * Flexible hours * Competitive Salary * Uniform provided * Hours of work are Monday to Friday each morning. We are an Equal Opportunities Employer
Sales Assistant
Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise. The ideal candidate will have/be: Excellent communication skills Ability to engage with and prioritise customer needs Strong attention to detail, organised and flexible Ability to use own initiative and work as part of a team in a fast-paced environment Customer driven Previous customer service experience is an advantage. Main duties: Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience Deal with all customer queries efficiently, professionally and consistent with store policy Merchandise shelves, ensuring that all areas of the store are presented to the highest standard Engage with new initiatives and embrace new ways of working.
Deli Assistant
Main purpose of the role: Responsible for the preparation of high quality hot and cold deli products and for ensuring customer satisfaction is the number one priority. The ideal candidate will have/be: