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Grade and SalaryG (€32,213 - €40,266)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing most operational expenditure. The Operations Support function has responsibility for providing and managing effective business infrastructure and processes at a national level to support operational activities at site level. The Workflow Management function within UÉ is accountable for the efficient bundling and progression of work orders nationally for Irish Water, Local Authorities, and external service providers. The team provide work and data management capability supporting the execution of field activities across Asset Operations, Asset Delivery, CDS and other programmes. Responsibilities include managing customer related escalations, outage / incident management support, road opening licence management, work scheduling activities, inventory management and systems training for UÉ field - based teams. The Inventory Management team supports the business with effective materials management ensuring the right inventory is available at the right time, in the right quantities, and at the right cost. The Store Operative reports to the Store Supervisor and supports all aspects of Inventory management. This includes but is not limited to ensuring inventory is received, inspected, stored, picked, and delivered adhering strictly to good safety practices with a primary focus on Health and Safety. Main Duties and Responsibilities:
Telemetry Maintenance & NTS Operational Manager
Grade and SalaryC) €84,029 - €126,044 Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. So, we’re passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland’s water services. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Field Instrumentation Services (FIS) team manages a significant and growing technology estate, including Instrumentation, Control and Automation, SCADA and Telemetry, critical to supporting the safe and reliable operation of Uisce Eireann’s water and wastewater services. The FIS team will maximise the value of field technology assets to enhance operational resilience, through the optimisation of field operations and continued strategic development of the Intelligent Control Centre. The Telemetry Maintenance team is the overall custodian of the National Telemetry System (NTS), providing preventive and reactive maintenance to telemetry outstations, optimising performance and reliability across the UÉ asset base. The team also manages the ongoing operation of the NTS outstations to provide remote oversight of UÉ assets nationwide. Reporting to the Field Services Senior Manager, the Telemetry Maintenance Services Manager will be responsible for leading a team tasked with ensuring that the quality of the provision of Telemetry infrastructure is of the highest standards to provide the required level of oversight to UÉ. They will also lead the core administration of the NTS, user management and system capability, in addition to hardware servicing, and firmware & software maintenance. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Water Treatment Operator
Grade and Salary Grade G (€29,722 - €44,584) + Shift Allowance The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The O&M team is responsible for the national delivery of water and wastewater operational services through the operation, inspection, maintenance & repair of the water and wastewater treatment and network assets. The Regional O&M Team has a regional remit and is responsible for the regional operational management of water or wastewater treatment and network assets and the associated delivery of water/wastewater services through operational, maintenance and repair activities, while managing health and safety. The team is also responsible for the implementation of the regional operations, maintenance and repair plan that forms part of the national operations, maintenance and repair plan, contributing to the development, management, implementation and approval of same. Managing change and transformation activities is a key aspect of this team's responsibility particularly in the initial phases as the regional operations team splits into separate water and wastewater teams and ways of working are standardised. Reporting to the Water Treatment Team Operations Team Lead, the Water Treatment Operator will have a remit over a geographical area and is responsible for the operation of treatment processes on the assigned treatment plants and carrying out routine maintenance activities on assets for an area, across a variety of sites as and when requested, in accordance with the task schedule. Ballymore Eustace Water Treatment Plant operates on a 24/7/365 basis therefore working hours for this role will be on a shift rotation pattern. Following a period of training shifts will be assigned on a 24/7 basis year-round. Shifts will be 8 hours in duration and you will be required to cover day and night shifts. A shift premium will be provided in addition to base salary. Out of hours working will be required and appropriate rates will apply. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Operational Commercial Analyst
Grade and SalaryE(€50,223-€75,334) Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. The Operations Support Team has responsibility for providing and managing effective business infrastructure and processes at a national level to support operational activities at site level. The Head of Operations Support will ensure that robust end-to-end work planning and workflow systems are consistently implemented across the Asset Operations functions, with efficient operational linkages right across all of the corporate functions of Uisce Éireann. The role-holder will also have responsibility for coordination of Innovation, Change and Improvement across the Asset Operations functions, working in coordination with Uisce Éireann Transformation, Continuous Improvement and Innovation Teams and Functions. The Operational Commercial and Contract Management area is responsible for providing a range of related services supporting operational contract management and driving operational performance. Reporting to the Compliance Technical Lead, the Operational Commercial Analyst will support the Commercial & Efficiencies team in ensuring that Uisce Éireann Asset Operations is realising optimum effectiveness and efficiency from its commercial and contractual arrangements with its suppliers and contractors whilst maintaining full compliance with company procedures and governance processes. Main Duties and Responsibilities: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
ICC Production Planning and Demand Technical Lead
Grade and SalaryD (€62,259 - €93,388)* Job Description We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions. The National Operations Management Centre is responsible for providing centralised and standardised oversight of the operation of Uisce Éireann ’s Assets on a 24/7/365 basis. This function delivers a key role in ensuring that risk is mitigated and frontline operations staff are provided with leading insights and support to assist in delivering safe and consistent services to Customer. Reporting to the ICC Business Support Manager, the ICC Production Planning and Demand Technical Lead will be a key member of the National Operations Management Centre (NOMC) team within the Asset Operations function. The role is responsible for overseeing short-term water production planning and ensuring that storage and demand across Ireland's water supply network are effectively managed. This role requires a high degree of collaboration with regional operations teams, production teams across Ireland and the Dublin region, Water Asset Strategy, and key stakeholders. The individual will need to have a strong technical background, excellent leadership skills, and the ability to drive coordination and decision-making across multiple teams. Main Duties and Responsibilities:
ICC Business Support Analyst
We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports. Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth. We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level. Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come. The Role: The Asset Operations functions form the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operational Control Function has responsibility for developing, implementing, and managing the activities of key technical teams and infrastructure, which provide expertise and excellence on a national basis in collaboration with, and complementary to, the Regional and Local delivery of routine front-line water and wastewater services. The Integrated Operations team monitor the performance of the operating environment, ensuring risks to service continuity are identified and managed and that the Customer first approach is at the forefront of Asset Operations activities. This will include the performance of the asset base, optimising production and managing network integrity during interventions. The Intelligent Control Centre is responsible for providing centralised and standardised oversight of the operation of Uisce Éireann ’s Assets on a 24/7/365 basis. This function delivers a key role in ensuring that risk is mitigated and frontline operations staff are provided with leading insights and support to assist in delivering safe and consistent services to Customers. The ICC Business Support Analyst will report to the ICC Business Support Manager and will be responsible for providing a high-level of administrative support through a number of key activities including; data collation and analysis, preparing reports and presentations for a variety of audiences, and support for various internal activities within the ICC and Asset Operations. Main Duties and Responsibilities:
Developer Liaison Advisor
The Role: Customer Operations develop, deliver and support excellence customer experience and service to both domestic and nondomestic customers within a regulated industry. Customer Operations are responsible for managing the customer relationship with the Customer Contact Centre, ensuring timely and accurate customer billing services and effectively implementing the Uisce Éireann customer strategy Connections and Developer Services (CDS) are responsible for the customer engagement and stakeholder relationship management of all connections to the Uisce Éireann network. The CDS team manage the customer journey from development concept design, statutory planning process, pre-connection, technical design, site quality assurance, vesting of new asset and final connection and metering, including developing commercial/technical customer agreements, and managing customer funding in adherence to all technical standards, connection charging policy and governance requirements. CDS are responsible for delivering a highly effective customer service, including reviewing, and implementing solutions to meet changing customer needs. Collaboration with several key business partners is essential for the successful delivery of connections on behalf of the customer. Reporting to the Developer Liaison Technical Lead, the Developer Liaison Advisor will be responsible for Client Relationship Management. This will be achieved through actively supporting the Developer Services Team to develop, maintain and enhance relationships with Customers, Large Developers, Local Authority Housing Depts, AHBs and State Agencies. Main Duties and Responsibilities:
Procurement Officer
Hours of Work: 37 hours per week (Monday – Friday) Salary: Scale 5; SCP 14-19; £29,540 - £32,061 per annum. Main Purpose of Job The Procurement Officer will be responsible for supporting the Procurement Manager to ensure that the strategic and operational procurement objectives of the Council are achieved. Principal procurement duties will include (but not be limited to): Main Duties and Responsibilities: Providing procurement support, advise, guidance and training to staff in line with relevant policies and procedures including the eprocurement systems. Assist in the management of the eProcurement systems and databases including (a) reporting of system issues to software providers and liaison to ensure timely resolution and (b) maintaining and updating the system as necessary. Approval of requisitions in line with Council approved procurement limits and raising requisitions for centrally required purchases and for departments as and when required. To provide support to Council staff to seek quotations from the supply base in line with the Council’s Request for Quotation processes including providing advise and guidance, facilitate the issue and receipt of Requests for Quotation via the Council’s eprocurement systems, support the assessment process and liaise with the supply base on behalf of the Council to provide clarifications, award and feedback. Assist with the management of the Council’s Tender processes in line with the Council’s procurement plan to include the review of tender documents, facilitation of the tender process from receipt of tender through to award and liaise with the supply base on behalf of the Council to provide clarifications, award and feedback. Provide support to Council departments to undertake annual tender activity. To deputise for Procurement manager as and when required. To assist the Procurement Manager to liaise with, and provide reports and analysis to Local Government Audit, European, other Statutory auditors and external funders. To assist the Procurement Manager to implement and ensure compliance with agreed recommendations and reports issued by internal and external audit. General Comply fully with all Health and Safety at Work legislation in accordance with the Council’s Health and Safety at Work policy and all associated procedures and guidance. Comply with all the Council’s Policies and Procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the General Data Protection Regulations. To work on own initiative, deal with and resolve issues using personal and professional judgement and imagination, and judge when to seek guidance. Undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council. To promote the Council’s equal opportunities policies and avoid all forms of discrimination as an employer and a service provider. To implement all Financial and Procurement policies and procedures. Keep up to date with learning and development opportunities to ensure adequately equipped with the necessary skills and abilities to effectively undertake their roles within the Council. The postholder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties, and the postholder will be expected to undertake other relevant duties, as required. Essential Criteria: A NVQ Level IV or equivalent level qualification and one years’ relevant experience OR In the absence of the above qualification two years’ relevant experience Relevant experience must include evidence of – a) Working within a purchasing or finance related function;b) Ability to cope under pressure and work to deadlines;c) Communicating with a range of stakeholders both orally and in writing;d) Ability to work individually and as part of a team. Proficiency in the use of I.T. – including Microsoft Office Packages i.e. Word, Excel. Access to a form of transport to meet the needs of the post
Procurement Officer
Hours of Work: 37 hours per week (Monday – Friday) Salary: Scale 5; SCP 14-19; £29,540 - £32,061 per annum. Main Purpose of Job The Procurement Officer will be responsible for supporting the Procurement Manager to ensure that the strategic and operational procurement objectives of the Council are achieved. Principal procurement duties will include (but not be limited to): Main Duties and Responsibilities: Providing procurement support, advise, guidance and training to staff in line with relevant policies and procedures including the eprocurement systems. Assist in the management of the eProcurement systems and databases including (a) reporting of system issues to software providers and liaison to ensure timely resolution and (b) maintaining and updating the system as necessary. Approval of requisitions in line with Council approved procurement limits and raising requisitions for centrally required purchases and for departments as and when required. To provide support to Council staff to seek quotations from the supply base in line with the Council’s Request for Quotation processes including providing advise and guidance, facilitate the issue and receipt of Requests for Quotation via the Council’s eprocurement systems, support the assessment process and liaise with the supply base on behalf of the Council to provide clarifications, award and feedback. Assist with the management of the Council’s Tender processes in line with the Council’s procurement plan to include the review of tender documents, facilitation of the tender process from receipt of tender through to award and liaise with the supply base on behalf of the Council to provide clarifications, award and feedback. Provide support to Council departments to undertake annual tender activity. To deputise for Procurement manager as and when required. To assist the Procurement Manager to liaise with, and provide reports and analysis to Local Government Audit, European, other Statutory auditors and external funders. To assist the Procurement Manager to implement and ensure compliance with agreed recommendations and reports issued by internal and external audit. General Comply fully with all Health and Safety at Work legislation in accordance with the Council’s Health and Safety at Work policy and all associated procedures and guidance. Comply with all the Council’s Policies and Procedures including the Employee Code of Conduct and the Employee and Councillor Working Relationship Protocol. To comply with employee responsibility in relation to all records held, created or used as part of the Council’s business. All records, paper or electronic, are public records and accessible by the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004 and the General Data Protection Regulations. To work on own initiative, deal with and resolve issues using personal and professional judgement and imagination, and judge when to seek guidance. Undertake the duties of the post at all times in a manner that enhances and promotes the positive image of Fermanagh and Omagh District Council. To promote the Council’s equal opportunities policies and avoid all forms of discrimination as an employer and a service provider. To implement all Financial and Procurement policies and procedures. Keep up to date with learning and development opportunities to ensure adequately equipped with the necessary skills and abilities to effectively undertake their roles within the Council. The postholder will be expected to be flexible and adaptable to meet the changing needs and requirements of the organisation. The above list should not be seen as an exhaustive list of duties, and the postholder will be expected to undertake other relevant duties, as required. Essential Criteria: A NVQ Level IV or equivalent level qualification and one years’ relevant experience OR In the absence of the above qualification two years’ relevant experience Relevant experience must include evidence of – a) Working within a purchasing or finance related function;b) Ability to cope under pressure and work to deadlines;c) Communicating with a range of stakeholders both orally and in writing;d) Ability to work individually and as part of a team. Proficiency in the use of I.T. – including Microsoft Office Packages i.e. Word, Excel. Access to a form of transport to meet the needs of the post
Clerical Officer
Role Summary: The Clerical Officer provides efficient clerical and administrative support within SOLAS, handling varied tasks across different units. The role delivers strong customer service to internal and external stakeholders and works collaboratively to achieve team goals and deliver quality service. Key Tasks/Responsibilities: The successful candidate will: • Provide a high level of clerical services using Microsoft Office products and in-house computerised systems. • Act as a first point of contact for face-to-face, telephone and written communication with customers both internally and externally, on general or unit-based queries. • Roster duties on dedicated call-centre lines where necessary. • Prepare and issue correspondence for internal and external use. • Maintain all necessary records - including electronic back-ups which are related to the unit. • Support the checking, processing, editing, filing and retrieving information both electronically and manually. • Validate, reconcile and process payment of invoices and accounts in line with relevant procurement procedures. • Schedule and organise meetings and events including diary management. • Liaise with other units within SOLAS in pursuit of information to ensure the smooth running of the unit. • Ensure a high level of customer service. • Compile stock takes, ordering of equipment and office supplies. • Undertake projects and collation of data for the work of the unit. • Assist in the maintenance and improvement of Quality Systems. • Carry out any other duties/project work which may be specified from time to time. Requirements: Essential: • NFQ/QQI Level 4 standard of education is the minimum standard required and/or relevant work experience • Minimum of 2 years relevant administration experience. • Previous experience in a call-centre or client relationship management environment, such as retail or hospitality. • Previous experience with data entry or maintenance of numerical databases/spreadsheets • Ability to take direction/follow instruction and be flexible in their approach to work by organising and prioritising work effectively. • Ability to work on their own initiative, in an independent environment. • Ability to organise, plan, schedule and follow-up in a timely manner. • Ability to multi-task and prioritise tasks within a busy work environment. • Good communication skills, and able to respond to queries in a confident manner, both written and verbal. • Good numerical abilities and attention to detail. • Highly motivated to make a positive contribution to the provision of SOLAS services. • Appropriate ICT skills, e.g. proficiency in Word, Excel, Access, PowerPoint, Outlook, Teams or other relevant systems. • Ability to work independently and as part of a team. Desirable: • Experience in financial, procurement, HR, data or CRM systems or databases • Experience working in a deadline-driven environment. • Knowledge of SOLAS and its services, and/or the Further Education sector. • Basic web maintenance experience. • Basic report writing skills. • Evidence of self-development.
