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Assistant Staff Officer, Patient Services

University HospitalLetterkenny, Donegal

The Assistant Staff Officer is required to have sufficient knowledge of the relevant procedures and practices to perform the role efficiently and ensure the standards set are maintained. The post holder will be required to work on his/her own initiative to: Administration · Ensure the efficient day-to-day administration of area of responsibility · Managing the performance, accuracy and efficiency of the relevant area of responsibility. · Planning, organising and prioritising tasks assigned, and setting objectives for self and department · Word Processing/typing including audio typing. · Support the preparation and issuing of office documentation (correspondence reports, etc) to the highest possible standard by monitoring and reviewing team work to ensure quality and accuracy. · Use appropriate technology to ensure work is completed to the highest standard. · Communicate/liaise effectively with all relevant departments · Ensure that quality standards/policies are adhered to · Maintain confidentiality of data at all times. · Act as appropriate secretary to other groups/committees as may be required from time to time. · Ensure an even distribution of workload among team, taking into account absence due to annual leave or unplanned leave. · Provide cover as required within the services as per the department’s management requirements. · Organise and attend meetings as required. · Take minutes of meetings and prepare for circulation following meeting. · Preparation, checking and processing of data · Day to day office duties e.g. Correspondence, post, typing, faxing, photocopying, filing etc. · Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with queries, keeping supervisor/manager informed of progress and activities. · Populate and maintenance of Activity Data/Templates · Provide monthly performance / activity reports, as required. · Work closely with all functions within the hospital to deliver planned services of your department · To conduct all assignments in a professional, confidential and discreet manner. · Registering / discharging / transferring patients in Emergency Department. · Providing admin cover in Emergency Department treatment room. · Pulling charts in Medical Records and delivering same to ward (night duty). · Providing cover for Switchboard Services which includes night duty. · Provision of fracture clinic appointments and updating iPMS (hospital management system). · Ongoing rapid collation and dispersal of results sent back to the Emergency Department. · Dealing with alarms at Switchboard. · Any other duties as may be assigned from time to time. Human Resources/Supervision of Staff · Supervise and ensure the well-being of staff within own remit. · Manage the performance of staff. · Co-operate and work in harmony with other teams and disciplines. Service Delivery and Improvement · Implement agreed changes to administration of the service. · Encourage and support staff through change process. Customer Service · Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying supervisor of any deficiencies. · Ensure that service users are treated with dignity and respect. · Act on feedback from service users/customers and report same to supervisor. Standards, Policies, Procedures and Legislation · Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation · Ensure compliance with General Data Protection Regulation (GDPR) and Record Keeping/Retention · Assist in the implementation of new legislation/guidelines and associated reports and tasks Communication · Interpreting and providing written and oral information to staff and clients, i.e. by phone, letter, etc and contribute positively to the public image of the Health Service Executive. · Liaise and co-operate with external/internal stakeholders/other members of staff in the interest of providing the best possible service to patients and clients. · Understand service users by being approachable and by listening to them · Action all communications in a timely manner Responsibilities · Have an understanding of the health service and how it works · Understand how your department impacts on the service users · Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels · Use knowledge of the organisation’s structures and traditions to help achieve results · Act in a manner that is consistent with the organisation’s values and vision · Treat all information and service users with confidentiality and discretion · Undertake other assignments as directed Health & Safety: · Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards · Document appropriately and report any near misses, hazard and accidents and bring them to the attention of relevant designated individual(s) in line with best practice · Work in a safe manner with due care and attention to the safety of self and others · Be aware of risk management issues, identify risks and take appropriate action · Comply with department procedures with regard to assessment, recommendation and / or manufacturing of all assistive devices · Promote a culture that values diversity and respect KPI’s · The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets. · The development of Action Plans to address KPI targets. · Driving and promoting a Performance Management culture. · In conjunction with line manager assist in the development of a Performance Management system for your profession. · The management and delivery of KPIs as a routine and core business objective. PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: · Employees must attend fire lectures annually and must observe fire orders. · All accidents within the Department must be reported immediately. · Infection Control Policies must be adhered to. · In line with the Safety, Health and Welfare at Work Acts 2005 and 2010 all staff must comply with all safety regulations and audits. · In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. · Hospital uniform code must be adhered to. · Provide information that meets the need of Senior Management. · To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Risk Management, Infection Control, Hygiene Services and Health & Safety · The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. · The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. · The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies · The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures. · The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. · The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. · The post holders’ responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. · The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others. · The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. · The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. GENERAL: The person may be required to undertake such other duties as may be assigned to him/ her from time to time by the Patient Services Manager or other authorised officer. The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

4 days ago

Data Analyst, HSE

HSE West and North West regionBallinasloe, Galway

Campaign Reference Number & Job Title: Grade VII Data Analyst (Anailísí Sonraí), HSE West & North West SG411 Grade Code: 0582 County: Galway Roscommon Mayo Sligo Donegal Hse Area: HSE West & North West Staff Category: Management/ Administration/ OoCIO Closing Date 10.00am on 20th November 2025 Contract Type: Permanent, Whole time Internal/External: Internal Proposed Interview Dates: Interviews will be held as soon as possible after the closing date. Candidates will normally be given at least one weeks’ notice of interview. The timescale may be reduced in exceptional circumstances. Informal Enquiries: Laura Connolly, HSE West and North West Data and Analytics Lead Email: laura.connolly4@hse.ie Location Details: There is currently 1 permanent whole-time vacancy available in the HSE West and North West Region. The main work sites in the HSE West and North West region include: Galway Ballinasloe Roscommon Castlebar Sligo Ballyshannon Letterkenny A panel may be created for Data Analyst (Grade VII), HSE West & North West from which permanent and specified purpose vacancies of full or part time duration may be filled. Application Details Only fully completed application forms submitted via Rezoomo by the closing date and time will be accepted. No exceptions will be made. Post Specific Related Information Please complete digital application form linked to this exciting role through the Rezoomo website (Using Google Chrome) ***CV's not accepted for this campaign*** For Eligibility Criteria and further information on this post, please view the attached job specification available below Candidate support Frequently Asked Questions – Rezoomo https://support.rezoomo.com/en/collections/147587-candidate-faqs HSE Recruitment Process – https://www.hse.ie/eng/staff/jobs/recruitment-process/

4 days agoPart-timePermanent

Clinical Nurse Co-ordinator For Children With Life Limiting Conditions

Childrens Health IrelandDublin

Purpose of the Role The purpose of this post is to support a prioritised service need as outlined in Palliative Care for Children with Life-limiting Conditions – A National Policy 2009 . Key objectives include: · Improved quality of life for children and their families · Improved co-ordination of services to children with life limiting conditions so that they can be cared for in the home setting as far as possible. · To facilitate education and training for health and social care professionals in collaboration with relevant stakeholders. · To act as an informed resource and link person for children and family carers and for health and social care professionals involved in the care of children with life-limiting condition · To link with Children’s Primary Care Services, PHNs, Disability Services, Adult Specialist Palliative Care Teams and voluntary organisations. · To increase awareness of children’s palliative care · To plan, implement, deliver and evaluate care for a caseload of children with life-limiting conditions and their families, in collaboration with local healthcare professionals/carers. This role will apply to both acute and community care settings · To increase awareness of children’s palliative care Essential Criteria: A) Candidates must, at the latest date for receipt of completed applications for the post: (i) Be registered in the Children’s Nurse Division of the Register of Nurses & Midwives maintained by the Nursing and Midwifery Board of Ireland And (ii)Have at least 5 years post registration experience of which a minimum of 2 years must be in the specialty or related area of life limiting conditions / palliative care And (iii) Demonstrate evidence of continuing professional development And B) Candidates must possess the requisite knowledge and ability including a high standard of suitability and clinical, managerial and administrative capacity to properly discharge the functions of the role. How to Apply & Informal Enquiries Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met. The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria. * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is Monday 17th November by 11:45pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. For informal enquiries for this specialty/department, please contact Blaize Whelan ADON, CDA blaize.whelan@tuh.ie or Helen Flynn ADON, CHI Crumlin helen.flynn@childrenshealthireland.ie For other queries relating to this recruitment process, please contact Talent Acquisition Specialist – Olivia Adams at Olivia.adams@childrenshealthireland.ie PLEASE NOTE: CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey. It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date. Below, you’ll find the list of commencement dates for 2025 and 2026 for your information.

4 days ago

Cardiac Physiologist Basic

Childrens Health IrelandDublin

Cardiac Physiologist Basic Grade Purpose of the Role To provide a high-quality cardiac investigation service to children with known or suspected cardiac disease. Essential Criteria: 1. Possess a BSc in Clinical Measurement from Technology University Dublin or Dublin Institute of Technology Or 2. Possess an equivalent relevant scientific qualification (Level 8) as confirmed by the Irish Institute of Clinical Measurements Physiology (IICMP). Or if qualified in or prior to 2005 A. Possess the Certificate in Medical Physics and Physiological Measurement (MPPM) from Dublin Institute of Technology Or B. Possess an equivalent relevant scientific qualification as confirmed by the Irish Institute of Clinical Measurement Physiology (IICMP) How to Apply & Informal Enquiries Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met. The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria. * Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter. The closing date for submissions of CV’s and cover letter is Sunday, 23rd November 2025 by 23:45 pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’. Applications will not be accepted through direct email or any other method. Late admissions after closing date won't be facilitated! For informal enquiries for this specialty/department, please contact Aoife Deery on Aoife.deery@childrenshealthireland.ie For other queries relating to this recruitment process, please contact Talent Acquisition Specialist Victoria Gsamelova Victoria.Gsamelova@childrenshealthireland.ie

4 days ago

Consultant Physician In Geriatric Medicine

HSE Mid WestLimerick

The HSE Mid West are seeking to appoint a temporary Consultant Physician in Geriatric Medicine. Informal enquiries: Margaret O’Connor, Consultant in Geriatric Medicine, University Hospital Limerick (Phone: 061 482263/ Email: Margaret.OConnor9@hse.ie) Registration as a specialist in the Specialist Division of the Register of Medical Practitioners Maintained by the Medical Council in Ireland in the relevant specialty. Applications will only be accepted through the upload option below. Please submit CV, thank you.

4 days ago

Store Manager

Costa CoffeeGalway

Store Manager – Lead the Way, Shape the Experience The Role : As Store Manager, you’ll do more than run a store — you’ll shape a team, build a culture, and grow your own career in a brand that’s growing too. Whether it’s multi-site management, training roles, or something new as we expand, there’s space for ambitious leaders to evolve. Why Join Us? This role is based in our brand-new store in At Gateway Shopping Centre, Galway and we can’t wait for you to be part of the launch team! Be there from day one. Build the team, shape the vibe, and set the standard for what’s to come. This isn’t just another management role; it’s a chance to put your stamp on a brand-new store and grow with us as we expand. Ready to lead with purpose and bring something fresh to Gateway, Galway? Apply now and be part of the excitement, this is your moment to make it happen!

4 days ago

Team Member Seasonal

Costa CoffeeDublin

Join Our Team as a Seasonal Staff. The Role: This isn’t just another job — it’s your chance to kickstart a career in a brand that values growth, development, and promoting from within. As a Barista, you’ll be part of a supportive team where learning is part of the day-to-day, and where your potential matters. Why Join Us? Make it Yours: This role is based in Tallaght the Square. Apply today and bring your love for coffee to life!

4 days ago

Seasonal Team Member

Costa Coffee9, Dublin

Costa Coffee requires Seasonal Team Members for our store in OMNI SHOPPING CENTRE. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: - Passionate? Hardworking? Flexible? Customer focused? Have a desire to learn new skills? Love working as part of a team? Enthusiastic? Businesses don’t make great coffee, people do! And if you answered “yes” to the above questions then you are our kind of person! Email to the address below with your C.V. and cover letter outlining why you feel a career as a Costa Barista is for you and you could be on your way to starting your new coffee journey. We’ve all “bean” there so take the first steps today and apply.

4 days ago

UHWM FOI / GDPR

University HospitalWaterford

**********PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED******** Principal Duties and Responsibilities The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

4 days ago

DML Dental Nurse

HSE and Midlands health regionDublin

Please note: Informal Enquiries Contact Dr.Siobhan Doherty, Principal Dental Surgeon siobhan.doherty1@hse.ie 087 6624795 for further information about the role. Location of Post There is currently one permanent part time vacancy available- initially based in Naas, Co.Kildare. (Dublin and Midlands) Details of Service HSE Dental Service provides oral health care, emergency and routine dental services to the eligible population of children under 16 years and adults with special needs. These services include emergency and routine dental care, oral health promotion, dental care to special needs groups, and public dental health services.

4 days agoPart-timePermanent
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