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Sort by: relevance | dateServicing Technical Assistant
Role Responsibilities Performance and Business Activities: • Working as part of a team to achieve statutory and business SLA targets relating to Servicing processes including but not limited to: o Response to Records Requests (10 working days) o Response to General Enquiries (legislative SLA currently 10 working days). o Requests for copies of A17/A161 agreements (redacted) (SLA currently 10 working days). o Standpipe rentals (SLA currently 10 working days). o Street works license requests (SLA currently 10 working days). o Responses to Water Main Installation Request Forms (SLA currently 10 working days). • Assist in the completion of non-technical triage processes for Article 154, & 76 applications, PDEs and Build Overs. • Receipt, appraisal, logging and allocation of business mail associated with the DS team. • General office administration including filing, photocopying, scanning and clerical work. • Preparation and maintenance of administrative records e.g. maintenance of appropriate filing systems, both electronic and manual. • Handling correspondence including producing and issuing standard letters and records requests. • Processing applications and lodgement of fees received under the Company’s Scheme of Charges - Miscellaneous Standard Charges procedure. • Retrieve and collate information for staff and managers and deal with queries as required. • Deal effectively with telephone queries and those in person. Resources: • Work within a small administrative team, utilise available resources to support the work of the Developer Services team in general. Work effectively to support wider NI Water aims and objectives as a whole. Change Management: • Contribute to the development and delivery of new digital platforms and systems. This may include undertaking User Acceptance Testing (UAT) of Case Management and Online Application Solutions as required. Budget and People Management Responsibilities NA **Please note that this is not an exhaustive list of duties and the post holder will be required to carry out other duties as required** Entry Requirements Applicants MUST be able to demonstrate in their application and where necessary at interview: ESSENTIAL CRITERIA 1. A minimum of 5 GCSE’s Grade C or above, to include English and Maths, or equivalent. 2. At least 2 years’ relevant working experience in a similar role. 3. Proficient in the use of MS Office applications including Word, Outlook, Excel and Access. 4. Demonstrable experience of providing good customer service to clients. DESIRABLE CRITERIA In the event of a large number of applications, in the first instance, candidates may be short-listed on the following desirable criteria: 1. Exceptional communication and interpersonal skills. In the second instance, candidates may be short-listed on the following, additional desirable criteria: 2. Knowledge in the use of NIW’s Geographical Information System (GIS) and Rapid Software (or equivalent systems). Competencies The candidate should demonstrate the following competencies in the candidate response and interview process through examples and outcomes: Demonstrates A Can Do/ Will Do Approach: • Pursues everything with energy, drive and a need to finish. • Is action orientated and makes things happen. • When appropriate challenges the status quo. • Remains calm under pressure. • Does not easily give up in the face of difficulties, resistance and setbacks. • Dependable • Takes initiative (when appropriate) to work under their own direction. Problem Solving and Decision Making: • Display ability to apply knowledge and experience to solve problems and make timely decisions that are well judged. • Applies specialist technical knowledge to deal with queries and problems. • Is receptive to new and creative ideas. • Makes timely decisions when required to do so within the limits of their authority/responsibility. • Seeks appropriate input/advice from others when making decisions. • Provides individuals with information so that they can make accurate decisions. Team Working: • Works to ensure the team vision/goal is achieved. • Viewed as a team player and is cooperative. • Understands and performs own role. • Understands and links with other team roles. • Communication is clear, succinct and gets the desired message across. • Attends and willingly contributes in team meetings. • Relates well to all kinds of people, regardless of seniority. • Effectively builds and maintains rapport and constructive working relationships. • Actively contributes to efforts to promote the services of NI Water. Salary This Band 7b role offers a competitive remuneration package with a salary scale of £24,494 - £29,938 per annum (pay award pending). The starting salary will normally be at the first point of the scale. Salaries are reviewed annually effective 1st April. Location Westland, 40 Old Westland Road, Belfast, BT14 6TE. Benefits Not only will you be working for one of Northern Ireland’s top companies, you will also receive a number of company benefits to include: • Generous annual leave and public holidays • Flexible working and family friendly policies • Hybrid working (available after 3 months following onboarding and training) • Occupational sick pay • Employee assistance programmes • Cycle to work scheme • Volunteering support
Trainer Assessor In Business Administration
Permanent, Full-time (36 Hours per week) The post holder may be required to work in any of the College’s buildings as necessary. Candidates will also be required to travel to meetings/training on sites across NI to facilitate delivery of apprenticeship programmes. Job Purpose : The Trainer Assessor will play a significant role in the delivery of the growth and development strategy for newly formed Department for Business & Skills. The post holder will work within the Department for Business & Skills to ensure that Belfast Met is recognised for excellence in its delivery of training and apprenticeships and employer engagement and to ensure that the College is recognised as a partner for success in the delivery of the economic vision for the region. The post holder will be employed as a Trainer Assessor, working primarily on the College’s ApprenticeshipsNI provision within BMET’s Department for Business & Skills. Reporting to the Employer Engagement Executive, the post-holder will deliver on BMET’s Apprenticeship strategy by developing relationships with employers and assessing how their training and development needs could benefit through the apprenticeship programme. The post-holder will deliver knowledge, and skills transfer through a range of methods such as directed training, workshop sessions, facilitative workshops, and other forms of assessment such as observations, professional discussions and knowledge testing. The postholder will have clear targets to increase the volume of work and income within their professional and technical area and for ensuring that BMET benefits from the employer engagement in terms of industrial knowledge transfer and curriculum development. The post holder will also deliver on other employability and skills programmes as required.
Multimedia And Instructional Design Officer
Permanent, Full-time (36 hours per week) The successful applicant may be required to work in any of the College’s buildings, as necessary. Job Purpose: To engage with academic staff to establish each school’s expectations and needs with respect to utilising technology to enhance course content; structuring blended learning courses to enhance teaching learning and assessment and in leading on the design and implementation of a range of educationally focused learning tools and platforms, and other appropriate solutions, to deliver effective online and blended teaching solutions.
Trainer Assessor In Aircraft Manufacturing
Permanent, Full-Time (36 hours per week). Successful candidates may be required to work some evenings. The post holder will be expected to work across all College campuses. Job Purpose:To train and assess the skills and underpinning knowledge necessary for students undertaking vocational qualifications. Responsible for advising management and curriculum on trends within the engineering and manufacturing sector.
Finance Business Partner
Permanent, Full-time (36 hours per week) Springvale Campus, however, the post holder may be required to work in any of the College’s buildings as necessary. Job purpose: The Finance Business Partner will be responsible for supporting the Business and Finance Analyst in ensuring the College delivers the financial management responsibilities as set out in the Partnership Agreement between the College and the Department for the Economy (DfE).
Lecturer In Civil Engineering
Permanent, Full-time (36 hours per week). The successful applicant may be required to work in any of the College’s buildings, as necessary. Job Purpose: The Lecturer in Civil Engineering will carry out the duties of a Lecturer as set out in the Contract for Lecturers.
Chef
Would you like to be part of a team that believes people are our greatest asset? Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Chef to join our team based at Radius Glenalina Lodge, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern : • 27 hours per week • 3 out of 7 Days per Week • 8am - 5.30pm (every other weekend off) Rewards: • 28 days’ paid holidays (pro rata) • Company Pension Scheme • Employee Assistance Program to support your health & wellbeing • Career Development and Training • Uniform Provided • Company Events The Role: • Working as part of a team, you will produce great-tasting food, challenge standards and ensure high quality and consistency. • Ensure food service achieves maximum efficiency, achieving a high standard of customer satisfaction at all times. • Work with the general manager to review menu costings and planning for seasonal business fluctuations. • Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Food Safety and Health, Safety & Hygiene standards. • Maintain a hygienic and tidy environment. The Person: • Previous food handling experience • High levels of personal hygiene and appearance • Attention to detail in all aspects of the work. • Leads by example and lives our values. • Enthusiastic and passionate about our customer service and reputation. • Self-motivated, working independently and on own initiative. • Flexible with a positive, can-do attitude. • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Cleaning Operative
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Radius, Sandy Row Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: • 4 hours - flexible - days and hours can be discussed at interview Rewards: • 28 days’ paid holidays (pro rata) • Employee Assistance Programme to support your health & wellbeing • Pension Scheme • Financial Education/Financial wellbeing advisory service • Training and unrivalled opportunities for career progression • Uniform Provided • Company Events The Role: • Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks • Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to health guidelines (COSHH) • Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given. • Report immediately any equipment which is faulty, mark as faulty and do not use • Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and ‘warn’ customers where possible • Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times The Person: • Self-motivated, working independently and on own initiative to ensure set tasks completed • Flexible with a positive, can-do attitude. • Good time-management skills • Attention to detail in all aspects of the work. • Leads by example and lives our values. • Enthusiastic about our customer service and reputation. • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Production Planner
Production Planner Job Ref No: WS/PP/06/25 Key Responsibilities: In return all employees will have access to a Healthcare Plan (includes children up to the age of 18), Company Pension with Life Assurance and an active Health and Well Being programme. This is an exciting time to join the company at a pivotal moment in its growth.
Class Teacher
Please see attached Job Documents for information