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Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: CEO JOB PURPOSE: The Chief Executive provides strategic leadership to ensure the Northern Ireland Housing Executive delivers high quality housing outcomes and operates with integrity, efficiency, and ambition. Reporting to the Board, the Chief Executive sets direction, drives performance, provides policy advice to the Department and leads the change necessary to ensure achievement of NIHE’s statutory duties, Ministerial priorities and Government policy. The Chief Executive ensures strong governance, effective use of public resources, and productive partnerships across government and the housing sector. As Accounting Officer, the postholder is personally accountable, through the Department for Communities, to the NI Assembly for the proper and effective management of public funds and for maintaining robust systems of control and governance. The Chief Executive is expected to embody NIHE’s values and lead an ethical, high performing organisation focused on delivering meaningful impact for people and communities. REQUIREMENTS: 1. Possess a degree level qualification (Level 6) (or above) or equivalent qualification APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Customer Excellence Manager
THIS ROLE IS A FOR A FIXED TERM OF UP TO 12 MONTHS INITIALLY, WHICH MAY BECOME PERMANENT AT A LATER STAGE IF BUSINESS REQUIREMENTS EXIST. BAND: 7 JOB PURPOSE: Reporting directly to the Head of Estates, the Customer Excellence Manager will lead the delivery of high-quality complaint management services across Housing Services and Asset Management, including Final Stage and Ombudsman complaints. The role also oversees the Corporate Complaints Management function and contributes to strategic service improvement initiatives. REQUIREMENTS: 1. i) Hold a degree level qualification (level 6*) or equivalent AND have a minimum of 2 years relevant** experience OR ii) Hold a level 5* qualification in Housing AND have a minimum of 3 years relevant** experience OR iii) Can demonstrate equivalent continuing professional development or experiential learning AND have a minimum of 5 years relevant** experience *Refer to Qualifications Framework for equivalencies **Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Communications Advisor
MAIN DUTIES Visual and Audio Production Develop a steady supply of high-quality visual and audio content to support the Housing Executive’s digital communications strategy for a variety of audiences, including a combination of video, audio, animation, multimedia, interactive design, motion graphics, and photography, to drive website, social channel, and internal digital platform content and engagement. Deliver video, audio, and photography production and editing, including planning a shoot, liaising with colleagues, stakeholders, and interviewees, as well as sourcing venues. Provide video, audio, and photographic support for Housing Executive events, projects, initiatives, and campaigns. Provide digital communications support and advice to colleagues across the organisation. Maintain all rich media content on Housing Executive social media channels and website. Part of this role requires an understanding of relevant technical issues and collaborative working with colleagues in IT and external providers. Identify software and hardware equipment requirements to ensure optimum quality of content output is achieved and maintained. Work with colleagues within the Communications Department to assist in the development and production of integrated, multi-channel digital campaigns and content plans. Work with the Digital Communications Team to advise on and develop innovative and engaging content to support social media channel objectives. Compile insights from analytics and user journey testing to continuously review and improve Housing Executive digital communications. Monitor new digital trends and techniques and develop new approaches to ensure Housing Executive digital communications are delivered in an innovative and effective way. Maintain brand and message consistency across Housing Executive social media channels and website. Create and maintain a library of Housing Executive visual and audio assets (video, animation, photography, multimedia, and audio). Support the digital communications team. Work using own initiative to meet defined deadlines set by line manager. Collaborate with external partners to create visual and audio assets for partnership digital campaigns. Share skills and devise relevant training for colleagues and team members. General Prepare appropriate business cases, tenders, and quotations in line with financial and procurement regulations, policies, procedures, and corporate timescales. Provide a high level of internal and external customer service, resolving customer queries and complaints and following issues through to completion. Ensure continued effective working relationships with key internal and external stakeholders. Represent the Senior Communications Advisor (Social Media and Digital Content) as required and provide support and cover for other Communications Advisors across the Corporate Communications Departments to ensure resilience as far as practicable. Undertake duties in such a way as to enhance and protect the reputation and public profile of NIHE. Comply with and enforce all NIHE frameworks, policies, and procedures, including, but not limited to, those relating to legal requirements such as equality, health and safety, and information governance. Direct and signpost managers and officers to the appropriate source for issues outside the remit of this post. Undertake project work as directed by the Head of Corporate Communications, using the principles of good project management and in line with the NIHE approach as detailed by the Programme Management Office. Participate as directed in NIHE Resourcing activity in line with NIHE Resourcing Policies and Procedures and manage and develop staff in line with the NIHE agreed performance management framework. Keep up to date with the latest developments in audio and visual production best practice. Undertake any other duties which may be assigned to meet organisational needs and the change agenda, which are reasonably regarded as within the nature of the duties, responsibilities, and grade of the post as defined. Note: This summary of responsibilities and personal duties is not intended to be exhaustive. This role will develop and change in line with strategic corporate programmes and projects. Knowledge, Skills, and Experience Applicants must provide evidence by the closing date for application that they meet the following essential criteria: Possess a degree or equivalent level qualification (Level 6*) in a relevant subject and a minimum of one year’s experience in the creation and production of high-quality film, photography, and audio content for digital and social media channels. It is the responsibility of the applicant to demonstrate equivalency. Refer to Qualifications Framework for equivalencies OR Can demonstrate a minimum of three years’ experience in the creation and production of high-quality film, photography, and audio content for digital and social media channels, and can demonstrate continued professional development, including the attainment of relevant learning and qualifications. Can demonstrate significant relevant experience in each of the following areas: a) Experience in creating visual/audio content for use in digital campaigns. b) Experience in photography suitable for use on a wide range of platforms, from print to online. c) Experience in providing creative direction and innovative solutions in the production of visual/audio content for digital campaigns. d) Technical knowledge of multimedia hardware and software. Can demonstrate high-quality photographic skills. Can demonstrate: • Excellent planning and organisational skills. • Ability to work accurately under pressure and to multiple deadlines. • Strong interpersonal and influencing skills. • Strong customer orientation. • Excellent attention to detail. Possess a current driving licence or have access to a form of transport that will permit the candidate to meet the requirements of the post in full. Knowledge, Skills, and Experience (continued) Experience of working in digital communications within a public sector organisation. Increments Increments are normally payable from 1 April each year, subject to satisfactory service. Location All employees are assigned a base location, which for this role will be 2 Adelaide Street, Belfast, BT2 8PB. Hours The contractual hours are 37 hours per week, normally Monday to Friday, 9.00 am to 5.00 pm. A flexible Working Hours Scheme is in operation with core hours of 10.00 am–12.00 pm and 2.00 pm–4.00 pm. We also seek to enable our people to work flexibly in respect to when they work. In line with our commitment to flexibility, we are happy to discuss this with the successful candidate, with options dependent on the nature of your role. Annual Leave You will be entitled to a minimum of 23 days annual leave per year. The leave year runs from January to December, and you will also be entitled to 12 public holidays. Probation Your employment will be subject to satisfactory completion of a probation period of 6 months, during which time your progress will be monitored and feedback provided. You will be obliged to follow all procedures and rules laid down by the Housing Executive. Period of Notice You may terminate your employment by giving one month’s notice in writing, terminating on the last day of a calendar month. If your employment is being terminated, the period of notice to be given will be as recommended for Local Government Officers in line with terms and conditions. Other Benefits Benefits of working for the Housing Executive include: • Learning and development opportunities • Flexible working and family-friendly policies • Volunteering and fundraising policy • Cycle to Work Scheme • Onsite Occupational Health services including flu jabs and complementary Fitech health and wellbeing assessments • Inspire Workplaces – providing free, confidential counselling and support to employees 24/7 • Corporate gym membership, fitness classes, and access to our in-house gyms at 2 Adelaide Street, Belfast and Marlborough House, Craigavon Pre-Employment Checks Appointment is subject to: (i) A satisfactory medical declaration. (ii) Receipt of satisfactory references. References will only be sought as part of a pre-employment check prior to appointment. One reference must be a current employer, or if not currently employed, the most recent employer who would have knowledge of the candidate in a working environment. Candidates must provide accurate address/contact details for referees. (iii) A satisfactory Access NI Basic Disclosure Check through a Responsible Body. A criminal conviction does not necessarily debar an applicant from employment. (iv) Providing the required documentation to satisfy the essential criteria, e.g., proof of qualifications. If you do not provide the requested documentation, you will not be able to take up the post. (v) Documentation Checks for the Prevention of Illegal Working – It is your responsibility to demonstrate you are entitled to work in the United Kingdom. You must provide original documents to verify your identity, one of which must include photographic identification. Canvassing Canvassing, in any form, oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate.
Maintenance Officer
Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 5 JOB PURPOSE: Maintenance Officers will be required to ensure that maintenance/repairs to Housing Executive homes are carried out to exacting cost, quality and time standards in accordance with the terms of contracts. Maintenance Officers have a key role in working as an integral part of a team alongside Patch & Lettings Managers and others and communicating effectively with Housing Executive customers and partners. REQUIREMENTS: 1. i) Hold a Bachelor’s Degree in Building Studies (or an equivalent qualification) AND have 1 year’s relevant* post qualification experience OR ii) Hold a BTEC Higher Diploma in Building Studies (or equivalent Level 5 qualification) AND have 2 years’ relevant* post qualification experience OR iii) Exceptionally, candidates not holding the above qualifications but can demonstrate at least 4 years’ relevant* experience may also be considered *Relevant experience will be interpreted as working on the design, improvement or maintenance of domestic properties. In order to demonstrate experience, please clearly detail dates, years and examples of your experience. APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.
Category C Driver / Team Leader
Job Summary: The post holder will drive a range of vehicles within Waste & Cleansing Services and to complete a range of vehicle checks as required. To work as team leader ensuring the collection and removal of recyclables, household, industrial and commercial waste, including bulky items from various locations. Carry out street cleaning and skip emptying duties throughout the Borough. The post holder will also provide flexible and effective cover across a range of Council services delivered by the Waste and Cleansing Section. Please note
Support Worker
Support Worker - Respite service Stillorgan, Co. Dublin 39 hours per week Job reference: SW_STILLSP_1803 Essential criteria for the position of Support Worker: Full Job Specification available on request
Branch Assistant
Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition. A talented team across Ireland, the US, MEA and China, delivers annual revenues of over €3 billion. Our purpose is to nourish the world, while safeguarding our environment for future generations. Role Profile We have an exciting opportunity for a reliable and committed individual who is willing to work and wants to build a career in the Agricultural industry. This role will report to the Branch Manager and will assist in all duties required to safely and effectively carry out the daily branch operations. Based in Monasterevin, Co. Kildare this role will report to the Branch Manager. Responsibilities About us Through our expertise in research and development, customer insights, food safety and state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment. Commitment to Diversity & Inclusion We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth. We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. Join our Talent Pool Considering a new career in Tirlán but this isn’t the role for you? Join our talent community and sign up for job notifications at www.tirlan.com/careers Tirlán is a Values Based Organisation
Food Service Assistant
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Airbus, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Facilitator
Facilitator - Day service Glasnevin, Co. Dublin 39 hours per week Job reference: FAC_BOTH_1803 Essential criteria for the position of Facilitator: Full Job Specification available on request
Support Worker
Support Worker - Residential Ashford, Co. Wicklow 24 hours per month Job reference: FPT_PADD24_1803 Essential criteria for the position of Support Worker: Full Job Specification available on request
