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Sort by: relevance | dateSenior and Junior Sales Assistants
Senior and Junior Sales Assistants Required Briscoe Expert in Drogheda are recruiting both Senior and Junior Full-Time Sales Assistants for their busy retail store. Previous experience is essential for the Senior Roles. Applicants must have at least 1 years’ experience in a similar role. For the Junior roles experience would be a distinct advantage. Immediate starts available. If interested in applying please send your CV and cover letter today by hitting the Apply Now button below. Please outline which role you are applying for in the Cover Note. ABOUT US Briscoe Expert, one the largest electrical retailer chains in Ireland was established in 1964 in a small shop in James Street, Drogheda, Co. Louth. From that day to this, Briscoe Expert has evolved with the ever changing times into a progressive and market leading structure with stores in Drogheda, Malahide, Ashbourne and most recently, in the Arnotts Department store on Henry Street. We as a family run business, put the customer first. We strive to provide the service, quality and value for money that our business was built on all those years ago. We pride ourselves in being a member of the Expert group which gives us strength in today’s unsteady times. This buying power allows us to deliver the best possible price to you the customer. All in all, we at Briscoe Expert strive to make our customer's shopping experience a pleasant and worthwhile one.
20 hours agoMABS Relief Dedicated Mortgage Arrears Adviser
Money Advice & Budgeting Service The Money Advice and Budgeting Service (MABS) is a national, free, confidential and independent service, providing advice and support to people in debt or in danger of getting into debt. Each MABS company is rooted within the communities they serve and staff work with clients to enable them to cope with immediate debt problems and assist them to develop good money management skills. North Connacht & Ulster MABS wish to recruit a: Relief Dedicated Mortgage Arrears Adviser (RDMA) Fixed Term until 31st December 2019, Full Time (35 Hours per Week) The Role The Dedicated Mortgage Arrears Adviser will provide a free, independent, confidential mortgage arrears advice service to facilitate clients to deal with debt problems arising from mortgage arrears and to become financially independent in the long term. Location This position is based in Sligo MABS Office, Carbury House, Fish Quay, Sligo. Regional travel may be required. The region includes the Donegal, Sligo, Leitrim, Cavan and Monaghan MABS offices. Salary Scale The Money Adviser salary scale is currently €35,831 - €51,616 including 2 long service increments . It is anticipated that new entrants to the MABS service will be appointed on the 1st point of the scale. MABS operates an incremental credit process at request, which is based on a cover letter and application form. Education/Qualifications Leaving Certificate or equivalent with a minimum of 3 years’ experience working in the area of consumer debt, money management or other relevant setting. The position entails travel; therefore the ability to provide your own transport requirements is necessary for the post. Applications Applications must be made by e-mail only, using the relevant application form with a covering letter
4 hours agoReservations Agent
The successful candidate will be a professional and polished individual with excellent communication skills, with high attention to detail and have outstanding customer service motivation and attitude. The candidate will be able to use their initiative, manage a varied work load and to be able to multi-task in a fast-paced environment. We are looking for at least 1-2 years hotel reception/reservations experience. The Key Duties of this position will include: To Apply: Please submit your current CV and cover note to the provided link. The Closing date for this position is Friday 23rd of August 2019.
6 days agoInstructor
Daughters of Charity Disability Support Services Applications are invited for the following positions TEES - DUBLIN INSTRUCTOR PERMANENT – 37 hpw Salary €27,407 - €41,733 (depending on public sector experience) To be pro rated in line with hours of work INS/TEES/19254 Daughters of Charity Disability Support Services provide Residential and Day Services to people with an Intellectual Disability. We are looking for candidates who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. Along with the ability to carry out all duties detailed in the job description, applicants must have: • Relevant Third Level Qualification - Essential • Full clean drivers licence - Essential • Curriculum Vitae • Applicants must: • Hold a relevant Third Level Qualification • Have a sincere passion for empowering those with intellectual disabilities to access community, education and leisure • Believe in promoting the independence of people to enable them to lead a person centred, fulfilled life • Be a team player who is motivated by supporting people in order to reach their full potential • Contribute positively to the wellbeing of people with intellectual disabilities • Provide a range of support services including help with personal care and helping to develop work, social and daily living skills • Experience of supporting people who display behaviours of concern. “A PANEL MAY BE FORMED FROM WHICH FUTURE SUPERVISOR/INSTRUCTOR POSITIONS MAY BE FILLED” Informal enquiries to Lesley Hynes on 01 820 4676 To Apply please visit our website in the career section www.docservice.ie We are unable to shortlist Applications, unless the following is submitted by all Candidates, including internal Staff: Curriculum Vitae and qualifications in one PDF Document Closing date for receipt of applications: 04th September 2019 Daughters of Charity Disability Support Services is an equal opportunities employer ********************************************************************************** DAUGHTERS OF CHARITY SERVICE For Persons with Intellectual Disability JOB DESCRIPTION TITLE: INSTRUCTOR RESPONSIBLE TO: Centre Manager to Service Manager EMPLOYING AUTHORITY: DAUGHTERS OF CHARITY DUTIES AND RESPONSIBILITIES 1. To work within the ethos and core values of the Daughters of Charity. 2. To develop and deliver community and centre based programmes to a group of young adults with an intellectual disability. 3. To identify and utilize community settings and to encourage inclusion and integration in their community. . 4. To help service users to acquire skills which will foster self-confidence, a sense of worth and fulfillment in their lives. 5. To communicate effectively with service users, families, staff and community organisations. 6. To enable service users develop a positive and realistic attitude towards self and work. 7. To develop knowledge of socially acceptable norms of behavior and help service users relate this knowledge to everyday life. 8. To be creative in assisting in the provision of a variety of activities in accordance with Person Centred Planning. 9. Be flexible and agree to work in whichever area of Training, Enterprise and Employment you may be assigned to. 10. To be aware of working to quality and time standards. 11. To provide regular reports to the manager. ….Instructor / Enterprise & Employment……. 12. Maintain a high standard of confidentiality in the workplace. 13. Maintain a high standard of work performance, attendance, appearance and punctuality at all times. 14. To attend Multi disciplinary meetings when necessary, and to attend in-service training and any other meetings as required. 15. Maintain and promote good working relationships with colleagues, service users and parents. 16. Being aware of emergency procedures and ensuring that the health and safety policy of the service is strictly adhered to. Create a safe and healthy environment for service users and ensure they are aware of the dangers within their Centre. 17. Participate in Annual Performance Review system. 18. Report concerns/grievances, which the service user may have. 19. Maintain equipment and tools in good working condition. 20. Any other duties that may be assigned from time to time. The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of the Daughters of Charity Service. Core Competencies Quality Service • Adopts a person centered approach and supports service users with empathy, compassion and respect. • Demonstrates a commitment to achieving a high standard result. • Is flexible and adaptable to meet unanticipated demands. • Complies with organisational policies and procedures at all times. • Understands, demonstrates and respects the rights of all service users and families Planning & Organising • Demonstrates the ability to plan and deliver the duties of the role in an effective and resourceful manner within a model of person centered care. • Adopts a systematic approach to planning, organising and managing workload. • Able to multi task without losing focus. • Manages competing and changing priorities effectively. • Demonstrates a flexible and adaptable approach in a changing environment. • Deals with issues in a timely manner. • Demonstrates a high level of attention to detail Professionalism • Approaches all tasks in a confident manner. • Shows pride in one’s profession. • Demonstrates honesty and integrity: holds a strong code of ethics. • Maintains appropriate and professional boundaries. • Manages personal problems to minimise impact on work or professional relationships • Respects confidentiality and discretion in all work related matters. • Pays attention to dress code and professional appearance. • Shows an enthusiastic and committed attitude to ones work. • Understands scope of practice. • Understands the need to apply service and/or professional standards, policies and procedures • Demonstrates self-belief in own potential and ability. Continuous Learning & Development • Shows enthusiasm and motivation for work. • Willing to use opportunities to improve, learn and develop self. • Regularly participates in on the job learning. • Stays current in own field of expertise. • Is open to constructive feedback, acknowledges own limitations. • Understands role and boundaries of other disciplines. • Initiates and undertakes mandatory training. • Takes responsibility to ensure learning and understanding of new ideas and procedures. • Self evaluates own performance to continuously improve personal development. Organisational Knowledge • Understands the mission and core values of Daughter of Charity Disability Support Services. • Is aware of the multiple services provided by the Daughters of Charity. • Familiar with professional bodies. • Is knowledgeable of regulations and where relevant applies practice in accordance with legislation to area of work. • Has the skill set to access computer systems and ability to learn new IT system’s • Knowledgeable of professional standards, policies and procedures relevant to discipline. • Understands how own scope of practice fits with the organisation. Innovation & Creativity • Demonstrates a can do attitude. • Generates new ideas. • Shows enthusiasm for trying new ways of doing things. • Voluntarily puts forward suggestions for improvements. • Promotes improvement ideas to colleagues. • Takes a creative approach to work by exploring a range of options whilst keeping an open mind. • Effectively applies existing practices or processes to new work situations to benefit the service and service users. • Takes appropriate action to address inefficiencies in work processes and establishes improved ways of getting the job done Leadership Potential • Successfully modifies behaviour to embrace change. • Energetic and Inspires others through own positive attitude. • Creates trust by being honest, reliable and consistent. • Can be directive without being dictatorial. • Blends a focus on results with a caring and sensitivity for individuals. • Demonstrates the ability to be flexible in relation to hours of work and roles and responsibilities. • Responds positively to new demands and requirements. Problem Solving & Decision Making • Makes timely, intuitive decisions to achieve successful outcome. • Identifies and uses appropriate sources of information when making decisions. • Supports views with sound logic reasoning. • Reasons systematically and logically through issues. • Demonstrates common sense when dealing with every day issues that arise. • Knows when to ask for help and guidance from supervisor and/or colleagues Team work • Contributes consistently and positively to team activities. • Projects a warm and appropriate professional demeanour at all times. • Is accepting of diverse values and beliefs. • Helps others: willing to take on different tasks/roles accordingly to the needs of the team. • Expresses views and professional opinion at team meetings. • Knows when and where to consult with other members of the team. • Is responsive to the needs of other team members: shows empathy. • Balances listening to others ideas with sharing own thoughts. • Considers how ones behaviour may impact others. • Has the knowledge and confidence to identify and personally manage own workplace disagreements locally at an early stage and knows when to seek support of management. Communication & Interpersonal Skills • Communicates openly and honestly. • Shows empathy when handling delicate or sensitive issues. • Shows patience when dealing with others. • Considers how ones behaviour may impact others. • Clearly and confidently articulates ideas and opinions and their underlying rationale. • Draws on a variety of communication methods to fit/situation circumstances. • Open listening: asking clarifying questions and makes eye contact. • Demonstrates positive body language. • Knows when to speak, what to talk about, with whom, when, and where. • Communicates effectively in English language, written and spoken, as appropriate to job requirements. • Numerate and Literate.
1 day agoSales Assistant-Subway
Sales Assistant: Subway Location: Applegreen Coonagh Cross, Co. Limerick Contract available: Fully Flexible Are you interested in growing your career & opportunities in one of the fastest growing forecourt retailer`s in Ireland, the UK AND US? From fuel to food, we offer customers a wide range of great products and the highest standards of customer service. We care deeply about the communities in which we are involved, and since 2009 Applegreen plc has raised over €2 million for its partnership charities. We offer fantastic career opportunities and a great deal of our promotions are internal. We as a company are constantly growing our business but it`s our people driving its success. If you are an enthusiastic, hardworking individual, who wants to be part of a diverse team, then this is the role for you! Whether you join our Forecourt, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, or Greggs crew, you will become an ambassador for our brand and walk in the customers shoes keeping them at the core of everything we do. You will be responsible for delivering our shared vision for the future of retail forecourts through the highest standards of customer service and quality products. As a sales assistant, you play a vital role in our business. This is an exciting opportunity for you to become a part of our diverse team by delivering exceptional customer service and achieving daily sales targets. You will be given the knowledge to support the day to day operation of our business while increasing your knowledge of the ever-changing retail environment. You will handle customer transactions and ensure that the shop floor is clean and tidy throughout the day to day operations of the business. Previous experience is a plus, but don’t worry it’s not essential. If you have a positive “can do” attitude, we provide on the job training. If you enjoy working in a fast-paced environment you would be a great addition to our dynamic team!
1 day agoClinical Nurse Manager 1 (Pheonix View)
Daughters of Charity Disability Support Services Applications are invited for the following position. St. Vincent’s Centre, Navan Road Phoenix View Adult Day Service (Mon – Fri) Assistant Manager/CNM1 Permanent Full time 39 hpw Salary Range: €45,179 - €53,240 CNM1/NR/19175 Daughters of Charity Disability Support Services provide Residential, Day Services and respite services to people with an Intellectual Disability. We are looking for candidates who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. . Along with the ability to carry out all duties detailed in the job description, applicants must have: • NMBI Registration essential. RNID essential • Management Qualification – Desirable • Full Clean Driving Licence - Essential Applicants should: • Be a registered nurse , RNID qualification essential • Have at least 2 years experience of working in the area of Intellectual Disability including leading and managing a team, resources and delivering services. • Be familiar with the New Directions policy and its implementation. • Committed to working with families, advocates and MDT members • Have a proven track record in managing change. • Demonstrate strong communication and interpersonal skills • Have experience of supporting people to integrate into their community. • Have excellent computer skills. Applicants should possess Level 2 behavioural competencies of DOCDSS competency framework: These details can be found at the end of the Job Description Informal enquiries to: Martina Feehan, Manager of ADS on 01 8245325 “A panel may be formed which future CNM1 positions may be filled” Please apply to our website www.docservice.ie/careers.aspx We are unable to shortlist Applications, unless the following is submitted by all Candidates, including internal Staff: CV and a copy of relevant qualifications detailed on the advert in one PDF Document Closing date for receipt of applications: Monday 02nd September 2019 Daughters of Charity Disability Support Services Limited is an equal opportunities employer ******************************************************************************************** DAUGHTERS OF CHARITY SERVICE For Persons with Intellectual Disability JOB DESCRIPTION JOB TITLE: Clinical Nurse Manager - 1 LOCATION: Limerick REPORTS TO: Through CNM2 and CNM3 to Service Manager ROLE RELATIONSHIPS: The CNM1 has specific job contact with all nursing personnel. RESPONSIBILITY OF EMPLOYEE • Be proactive in promoting & ensuring that the Ethos, Mission, Vision and core values of the Daughters of Charity are upheld. • Ensure that personnel within their designated area of responsibility work in accordance with the policy and ethos of the Daughters of Charity • Ensure that all nursing staff adhere to professional code of conduct and operate within the scope of practice • Ensure that any concerns for the safety and welfare of clients are reported in a timely manner MAIN PURPOSE OF JOB The CNM1 is responsible and accountable for the provision of clinical and professional leadership, nursing management and continuous professional development in area of responsibility DUTIES AND RESPONSIBILITES 1. Leadership & Accountability • Assists the CNM2 in the day to day management of designated area • Keep the CNM2 fully informed regarding issues within designated area of responsibility • Assists the CNM2 in leading and managing interdisciplinary care for service users in area of responsibility • In conjunction with CNM2 empowers staff through coaching, education, supervision. • Assists the CNM2 in leading the nursing and allied team through regular team meetings. • Enables staff to identify and suggest improvement initiatives. • Assists the CNM2 in ensuring that high standards of care are achieved in the daily running of services at unit/department level • Uses a consultative approach and demonstrates an approachable management style. • Ensure that all staff within area of responsibility practice within their professional scope of practice. • Deputises for the CNM2 when required 2. Professional & Clinical Responsibility • Ensures that service users receive the highest standard of clinical/holistic care • Assist the CNM2 in ensuring that service policies and procedures are implemented and monitored within area of responsibility • Assist the CNM2 in developing and ensuring interdisciplinary networking with families is a high quality effective system for service delivery …………/ CNM1 • Assist the CNM2 in monitoring and evaluating support services relevant to the area of responsibility • Ensures practices in the workplace comply with relevant legislation • Upholds the code of professional conduct in practice • Assist the CNM2 in making evidence based decisions in a transparent manner by involving and empowering others • Embraces advocacy in the delivery of person centered care • Ensure that complaints received are dealt with in accordance with service policy 3. Planning • Prioritises and responds to demands under pressure or in emergencies • Ensures in conjunction with CNM2 that a system of record keeping and reports for operational activities, planning of meetings, case conferences and other events are maintained • With the CNM2 within area of responsibility plan short, medium and long term goals to achieve desired outcomes. • In conjunction with CNM2/Line Manager plan and implement appropriate skill mix 4. Human Resources • Works with CNM2 in developing strategies for staff retention. • Assist the CNM2 as required on the recruitment of staff for area of responsibility. • Assists the CNM2 to fosters an environment that supports and encourages personal professional development and learning. • Contributes to the development of an organisational culture conducive to the establishment and maintenance of good staff morale. • Assist the CNM2 as required in ensuring all new staff within the unit receive adequate induction programme, have a clear understanding of their duties, responsibilities and the standards of performance expected of them at all times. • Assist the CNM2 in ensuring that all relevant staff are kept appraised of centre and organisational policies and procedures. • Assist the CNM2 to create an environment which is conducive to team working. • Assist the CNM2 and CNM3 in the initialisation of grievances and disciplinary procedures in accordance with Service policies and procedures. • Ensures in conjunction with CNM2 that all human resources are utilised in a cost effective manner. • Manages and monitors levels of absenteeism taking corrective action where necessary in conjunction with the CNM2. • In collaboration with other disciplines promote good employee relations in accordance with personnel policies. 5. Management and Staff Development (incl Teambuilding, Communication and Deputising). • Is committed to and promotes continuous professional development to ensure best practice • In conjunction with CPC supervise, guide and assess the professional work of student nurses • Assists the CNM2 in the efficient and effective allocation and coordination of resources to achieve tasks within area of responsibility. …………/ CNM1 • Ensures with the CNM2 that the scheduling of rosters is completed out in a timely and fair manner which reflects the service needs. • Ensures that Health and Safety practices are implemented in accordance with the Safety Statement of the service. • Assist the CNM2 in conducting regular hazard identification audits and ensure that appropriate action is taken. • Ensure that all personnel are familiar with emergency and other operational procedures and regulations. • Conducts Performance Management Reviews when required for staff within area of responsibility • Intervenes decisively where standards of behaviour, performance or attitude contravenes service policy and procedure and informs the CNM2. 6. Finance • Ensures in conjunction with the CNM2 the efficient and effective use of resources. • Assist frontline staff in evaluating supplies and equipment purchased. • Assists the CNM2 in planning and tracking budget variances when required in area of responsibility • Ensures in conjunction with CNM2 that service users monies in conjunction with CNM2 are accounted for in accordance with service policy. 7. Quality, Education and Research (Incl Professional Development) • Assist the CNM2 in monitoring and working to improve the team processes, encourages team review and reflection • Assist the CNM2 in actively leading and supporting the process of person centred planning within area of responsibility. • In liaison with CNM2 monitor and evaluate methods of quality assurance and clinical effectiveness and contribute to the development of quality methodologies. • Identify with the CNM2 education and development needs of staff in designated area. • Participates in continuous professional development • Ensure that clinical practice in area of responsibility is evidence based. 8. General Duties • Ensure the highest standards of confidentiality are maintained at all times. • Any other duties as may be assigned from time to time. The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of the Daughters of Charity Service. 2. Core Competencies 3. Quality Service • Pro-active and uses Initiative. • Undertakes holistic approach to ensure the best possible service is provided. • Ability to encourage and develop quality led practice initiatives. • Demonstrates an ability to evaluate, audit and review practice • Provides a flexible service that is responsive to the needs of the service user, colleagues and service. • Optimises resources within own areas to achieve appropriate outcomes. • Identifies and prioritises the requirements of change within own service area at all times considering how it will affect other parts of the organisation. 4. 5. Planning & Organising • Effective use of time focussed on managing self and developing others in a busy working environment. • Sets clear, realistic goals and targets for self and others. • Keeps appropriate and accessible documentation. • Utilises established systems and processes for prioritising and delivering on tasks. • Delegates effectively to ensure objectives are met. • Consistently focuses work effort to where it will have most impact. • Anticipates Problems and issues and takes preventative action to address these. • Demonstrates an ability to plan and deliver care in an effective and resourceful manner within a culture of person-centeredness. • Advance planning to ensure adequate resources are available. • Effective and efficient utilisation of resources. 6. 7. Professionalism • Deals fairly and consistently with others. • Approachable and accountable and professionally courteous with others. • Shows ability to work under pressure; handles stress in a constructive manner. • Self-aware; recognises own response while retaining objectivity. • Is cognisant of own strengths/limitations, and scope of one’s practice. • Shows resilience; keeps others focussed on a successful outcome. • Maintains appropriate level of visibility. • Maintains highest standard of confidentially in all areas of work. 8. 9. Continuous Learning & Development • Participate in the Service Development Review System. • Organises and structures department to create a continuous learning environment. • Creates “on the job” opportunities to address staff learning needs. • Demonstrates application of theory to practice and influences staff in this regard. • Encourages colleagues/team to undertake a broad range of development initiatives and to maintain an active performance development plan. • Mentors, coaches and provides constructive feedback on performance to staff in order to improve capability and confidence. • Acknowledge staff strengths and achievements. 10. 11. Organisational Knowledge • Familiar with Health Service trends related to area of discipline. • Understands the contribution of each department to the organisational goals and objectives • Uses knowledge of mission, values and service structures to deliver on organisational goals. • Understands health strategies relevant to own discipline. 12. 13. Innovation & Creativity • Works within teams to maximise the number of ideas and creative inputs for best outputs. • Encourages others to ‘think outside the box’. • Generates new ideas that have a positive impact on the department/service and its ultimate success. • Creates an environment where people are encouraged to put forward ideas, experiment and learn from their mistakes. • Challenges the status quo to ensure areas for improvement are identified and addressed • Proposes new approaches, methods or technologies. 14. 15. Leadership Potential • Inspires others to consistently perform at a high level and achieve their potential. • Is approachable and treats people in a fair and consistent manner in order to gain trust. • Is seen as an effective leader, setting high standards of behaviour for others to follow and addresses inappropriate behaviour. • Coaches others in maintaining a flexible approach to their work. • Embraces change and looks for ways to make positive changes within the team. • Ability to understand how individuals, at all levels, operate and applies this knowledge to achieve change objectives in the most efficient and effective way. • Seizes opportunities to influence the future direction of departments and the overall business. • Encourages, inspires and supports others to deliver successful outcomes through change. • Is politically attuned, knowing when to communicate with key stakeholders. • Understands importance of getting input and buy-in from others when making decisions. 16. 17. Problem Solving & Decision Making • Is comfortable making decisions with incomplete or uncertain information • Has basic finance and budgeting knowledge and draws on this to make decisions when applicable. • Understands the effect of ones decision on colleagues/service users, departments and the organisation. • Anticipates probable consequences of decisions. • Consults with others to improve decision making. • Takes a proactive approach to problem solving and able to recognise early warning signs of potential problems and takes pre-emptive action. • Demonstrates a reflective approach when dealing with problems, carefully evaluating different options/solutions. • Able to act quickly to address urgent matters. 18. 19. Team work • Fosters a collaborative working team with complementary strengths. • Recognise the talents and contributions each team member brings to the work environment. • Proactively develops and nurtures workplace relationships. • Utilises team skills and attributes in achieving goals. • Encourages input from all team members. • Adapts interpersonal style to engage all members of the team. • Identifies areas of potential conflict within the team and takes steps to resolve it. • Is open and approachable to discuss issues. 20. 21. Communication & Interpersonal Skills • Supports a culture of open communication to maintain a climate of trust and honesty. • Communicates at all levels, both internally and externally. • Supports ideas with appropriate research and information to persuade others. • Focused Listening: Gains’ understanding through accurately clarifying what was heard. • Shares information within – and to – other sections and departments in an open timely manner. • Delivers presentations to groups with confidence and credibility. • Documents important relevant communications. • Facilitates two way communications between conflicting parties. • Uses an appropriate business writing style.
3 days agoClinical Nurse Manager 1 (BES)
Daughters of Charity Disability Support Services Applications are invited for the following position. St. Vincent’s Centre, Navan Road CLINICAL NURSE MANAGER 1- BES Permanent Full time 39 hpw CNM1/19082 Daughters of Charity Disability Support Services provide Residential Day Services and respite services to people with an Intellectual Disability. We are looking for candidates who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. . Along with the ability to carry out all duties detailed in the job description, applicants must have: • NMBI Registration essential. RNID essential • Management Qualification – Desirable • Full Clean Driving Licence - Essential Applicants should: • Be registered with NMBI, RNID essential. • Have experience of working with people who have an intellectual disabilities and dual diagnosis in the are of mental health, autism and behaviour of concern and complex needs • Have minimum of two years experience at staff nurse level • Have previous experience of working closely with families and members of the MDT is essential • Have proven organisational, leadership, interpersonal and teambuilding skills • Have knowledge of the HIQA regulations and the role of person participating in management • Full Clean Driving Licence and driving of service vehicles is essential • Applicants should possess Level 2 behavioural competencies of DOCDSS competency framework: These details can be found at the end of the Job Description Informal enquiries to: Mary Reynolds, Service Manager on 01 8245303 “A panel may be formed which future CNM1 positions may be filled” Please apply to our website www.docservice.ie/careers.aspx We are unable to shortlist Applications, unless the following is submitted by all Candidates, including internal Staff: CV and a copy of relevant qualifications detailed on the advert in one PDF Document Closing date for receipt of applications: Monday 2nd September 2019 Daughters of Charity Disability Support Services Limited is an equal opportunities employer *************************************************************************** DAUGHTERS OF CHARITY SERVICE For Persons with Intellectual Disability JOB DESCRIPTION JOB TITLE: Clinical Nurse Manager - 1 LOCATION: Limerick REPORTS TO: Through CNM2 and CNM3 to Service Manager ROLE RELATIONSHIPS: The CNM1 has specific job contact with all nursing personnel. RESPONSIBILITY OF EMPLOYEE • Be proactive in promoting & ensuring that the Ethos, Mission, Vision and core values of the Daughters of Charity are upheld. • Ensure that personnel within their designated area of responsibility work in accordance with the policy and ethos of the Daughters of Charity • Ensure that all nursing staff adhere to professional code of conduct and operate within the scope of practice • Ensure that any concerns for the safety and welfare of clients are reported in a timely manner MAIN PURPOSE OF JOB The CNM1 is responsible and accountable for the provision of clinical and professional leadership, nursing management and continuous professional development in area of responsibility DUTIES AND RESPONSIBILITES 1. Leadership & Accountability • Assists the CNM2 in the day to day management of designated area • Keep the CNM2 fully informed regarding issues within designated area of responsibility • Assists the CNM2 in leading and managing interdisciplinary care for service users in area of responsibility • In conjunction with CNM2 empowers staff through coaching, education, supervision. • Assists the CNM2 in leading the nursing and allied team through regular team meetings. • Enables staff to identify and suggest improvement initiatives. • Assists the CNM2 in ensuring that high standards of care are achieved in the daily running of services at unit/department level • Uses a consultative approach and demonstrates an approachable management style. • Ensure that all staff within area of responsibility practice within their professional scope of practice. • Deputises for the CNM2 when required 2. Professional & Clinical Responsibility • Ensures that service users receive the highest standard of clinical/holistic care • Assist the CNM2 in ensuring that service policies and procedures are implemented and monitored within area of responsibility • Assist the CNM2 in developing and ensuring interdisciplinary networking with families is a high quality effective system for service delivery …………/ CNM1 • Assist the CNM2 in monitoring and evaluating support services relevant to the area of responsibility • Ensures practices in the workplace comply with relevant legislation • Upholds the code of professional conduct in practice • Assist the CNM2 in making evidence based decisions in a transparent manner by involving and empowering others • Embraces advocacy in the delivery of person centered care • Ensure that complaints received are dealt with in accordance with service policy 3. Planning • Prioritises and responds to demands under pressure or in emergencies • Ensures in conjunction with CNM2 that a system of record keeping and reports for operational activities, planning of meetings, case conferences and other events are maintained • With the CNM2 within area of responsibility plan short, medium and long term goals to achieve desired outcomes. • In conjunction with CNM2/Line Manager plan and implement appropriate skill mix 4. Human Resources • Works with CNM2 in developing strategies for staff retention. • Assist the CNM2 as required on the recruitment of staff for area of responsibility. • Assists the CNM2 to fosters an environment that supports and encourages personal professional development and learning. • Contributes to the development of an organisational culture conducive to the establishment and maintenance of good staff morale. • Assist the CNM2 as required in ensuring all new staff within the unit receive adequate induction programme, have a clear understanding of their duties, responsibilities and the standards of performance expected of them at all times. • Assist the CNM2 in ensuring that all relevant staff are kept appraised of centre and organisational policies and procedures. • Assist the CNM2 to create an environment which is conducive to team working. • Assist the CNM2 and CNM3 in the initialisation of grievances and disciplinary procedures in accordance with Service policies and procedures. • Ensures in conjunction with CNM2 that all human resources are utilised in a cost effective manner. • Manages and monitors levels of absenteeism taking corrective action where necessary in conjunction with the CNM2. • In collaboration with other disciplines promote good employee relations in accordance with personnel policies. 5. Management and Staff Development (incl Teambuilding, Communication and Deputising). • Is committed to and promotes continuous professional development to ensure best practice • In conjunction with CPC supervise, guide and assess the professional work of student nurses • Assists the CNM2 in the efficient and effective allocation and coordination of resources to achieve tasks within area of responsibility. …………/ CNM1 • Ensures with the CNM2 that the scheduling of rosters is completed out in a timely and fair manner which reflects the service needs. • Ensures that Health and Safety practices are implemented in accordance with the Safety Statement of the service. • Assist the CNM2 in conducting regular hazard identification audits and ensure that appropriate action is taken. • Ensure that all personnel are familiar with emergency and other operational procedures and regulations. • Conducts Performance Management Reviews when required for staff within area of responsibility • Intervenes decisively where standards of behaviour, performance or attitude contravenes service policy and procedure and informs the CNM2. 6. Finance • Ensures in conjunction with the CNM2 the efficient and effective use of resources. • Assist frontline staff in evaluating supplies and equipment purchased. • Assists the CNM2 in planning and tracking budget variances when required in area of responsibility • Ensures in conjunction with CNM2 that service users monies in conjunction with CNM2 are accounted for in accordance with service policy. 7. Quality, Education and Research (Incl Professional Development) • Assist the CNM2 in monitoring and working to improve the team processes, encourages team review and reflection • Assist the CNM2 in actively leading and supporting the process of person centred planning within area of responsibility. • In liaison with CNM2 monitor and evaluate methods of quality assurance and clinical effectiveness and contribute to the development of quality methodologies. • Identify with the CNM2 education and development needs of staff in designated area. • Participates in continuous professional development • Ensure that clinical practice in area of responsibility is evidence based. 8. General Duties • Ensure the highest standards of confidentiality are maintained at all times. • Any other duties as may be assigned from time to time. The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of the Daughters of Charity Service. 2. Core Competencies 3. Quality Service • Pro-active and uses Initiative. • Undertakes holistic approach to ensure the best possible service is provided. • Ability to encourage and develop quality led practice initiatives. • Demonstrates an ability to evaluate, audit and review practice • Provides a flexible service that is responsive to the needs of the service user, colleagues and service. • Optimises resources within own areas to achieve appropriate outcomes. • Identifies and prioritises the requirements of change within own service area at all times considering how it will affect other parts of the organisation. 4. 5. Planning & Organising • Effective use of time focussed on managing self and developing others in a busy working environment. • Sets clear, realistic goals and targets for self and others. • Keeps appropriate and accessible documentation. • Utilises established systems and processes for prioritising and delivering on tasks. • Delegates effectively to ensure objectives are met. • Consistently focuses work effort to where it will have most impact. • Anticipates Problems and issues and takes preventative action to address these. • Demonstrates an ability to plan and deliver care in an effective and resourceful manner within a culture of person-centeredness. • Advance planning to ensure adequate resources are available. • Effective and efficient utilisation of resources. 6. 7. Professionalism • Deals fairly and consistently with others. • Approachable and accountable and professionally courteous with others. • Shows ability to work under pressure; handles stress in a constructive manner. • Self-aware; recognises own response while retaining objectivity. • Is cognisant of own strengths/limitations, and scope of one’s practice. • Shows resilience; keeps others focussed on a successful outcome. • Maintains appropriate level of visibility. • Maintains highest standard of confidentially in all areas of work. 8. 9. Continuous Learning & Development • Participate in the Service Development Review System. • Organises and structures department to create a continuous learning environment. • Creates “on the job” opportunities to address staff learning needs. • Demonstrates application of theory to practice and influences staff in this regard. • Encourages colleagues/team to undertake a broad range of development initiatives and to maintain an active performance development plan. • Mentors, coaches and provides constructive feedback on performance to staff in order to improve capability and confidence. • Acknowledge staff strengths and achievements. 10. 11. Organisational Knowledge • Familiar with Health Service trends related to area of discipline. • Understands the contribution of each department to the organisational goals and objectives • Uses knowledge of mission, values and service structures to deliver on organisational goals. • Understands health strategies relevant to own discipline. 12. 13. Innovation & Creativity • Works within teams to maximise the number of ideas and creative inputs for best outputs. • Encourages others to ‘think outside the box’. • Generates new ideas that have a positive impact on the department/service and its ultimate success. • Creates an environment where people are encouraged to put forward ideas, experiment and learn from their mistakes. • Challenges the status quo to ensure areas for improvement are identified and addressed • Proposes new approaches, methods or technologies. 14. 15. Leadership Potential • Inspires others to consistently perform at a high level and achieve their potential. • Is approachable and treats people in a fair and consistent manner in order to gain trust. • Is seen as an effective leader, setting high standards of behaviour for others to follow and addresses inappropriate behaviour. • Coaches others in maintaining a flexible approach to their work. • Embraces change and looks for ways to make positive changes within the team. • Ability to understand how individuals, at all levels, operate and applies this knowledge to achieve change objectives in the most efficient and effective way. • Seizes opportunities to influence the future direction of departments and the overall business. • Encourages, inspires and supports others to deliver successful outcomes through change. • Is politically attuned, knowing when to communicate with key stakeholders. • Understands importance of getting input and buy-in from others when making decisions. 16. 17. Problem Solving & Decision Making • Is comfortable making decisions with incomplete or uncertain information • Has basic finance and budgeting knowledge and draws on this to make decisions when applicable. • Understands the effect of ones decision on colleagues/service users, departments and the organisation. • Anticipates probable consequences of decisions. • Consults with others to improve decision making. • Takes a proactive approach to problem solving and able to recognise early warning signs of potential problems and takes pre-emptive action. • Demonstrates a reflective approach when dealing with problems, carefully evaluating different options/solutions. • Able to act quickly to address urgent matters. 18. 19. Team work • Fosters a collaborative working team with complementary strengths. • Recognise the talents and contributions each team member brings to the work environment. • Proactively develops and nurtures workplace relationships. • Utilises team skills and attributes in achieving goals. • Encourages input from all team members. • Adapts interpersonal style to engage all members of the team. • Identifies areas of potential conflict within the team and takes steps to resolve it. • Is open and approachable to discuss issues. 20. 21. Communication & Interpersonal Skills • Supports a culture of open communication to maintain a climate of trust and honesty. • Communicates at all levels, both internally and externally. • Supports ideas with appropriate research and information to persuade others. • Focused Listening: Gains’ understanding through accurately clarifying what was heard. • Shares information within – and to – other sections and departments in an open timely manner. • Delivers presentations to groups with confidence and credibility. • Documents important relevant communications. • Facilitates two way communications between conflicting parties. • Uses an appropriate business writing style.
3 days agoStaff Nurse - CRS - Dublin
Daughters of Charity Disability Support Services Applications are invited for the following positions: STAFF NURSE CRS - DUBLIN PERMANENT FULL TIME / PART TIME POSTS CONSIDERED Req.: SN/CRS/19367 Daughters of Charity Disability Support Services provide Residential and Day Services to people with an Intellectual Disability. We are looking for candidates who are committed to supporting people with disabilities and their families, in a person centred, community based, socially inclusive manner in accordance with our core values and ethos and underpinned by quality, best practice and research. Along with the ability to carry out all duties detailed in the job description, photocopies of the following must be attached to your application; otherwise regrettably, we are unable to shortlist: • Up to date NMBI Registration – Essential • Curriculum Vitae – Essential Applicants should: • Be registered with NMBI is essential • Possess RNID qualification is desirable • Have proven organisational, leadership, communication, interpersonal and teambuilding skills • Be committed to pro actively supporting service users in their daily lives and choices through a person centred approach • Have an organisational commitment to lead through the Daughters of Charity values and vision • Have previous experience of working with people with dual diagnosis desirable • Possess a Full Clean Driving Licence is desirable *Applicants should possess Level 1 Behavioural Competencies of DOCDSS competency framework Which may be found attached to the Job Description Informal enquiries to Mary Lucey Pender, Service Manager, – Tel: 01 822 3801 “A PANEL MAY BE FORMED FROM WHICH FUTURE STAFF NURSE POSITIONS MAY BE FILLED” To apply please go to our website www.docservice.ie/careers.aspx We are unable to shortlist applications unless the following is submitted by all candidates, including internal staff: *Curriculum Vitae along with a copy of relevant qualification in one PDF Document Closing date for receipt of applications @ 12 noon on 30th August 2019 Daughters of Charity Disability Support Services is an equal opportunities employer ************************************************************************************************** JOB DESCRIPTION JOB TITLE: STAFF NURSE WITHIN THE C.R.S. RESPONSIBLE: THROUGH SENIOR NURSING PERSONNEL TO ADMINISTRATOR. EMPLOYING AUTHORITY: DAUGHTERS OF CHARITY DISABILITY SUPPORT SERVICES FUNCTION: Staff Nurse works under the direction of the senior nursing personnel / administrator and within the agreed guidelines for the Community Residential Service. Supports senior personnel and management in the implementation of total care and safety of the clients and in teaching and supervising the student nurses. DUTIES AND RESPONSIBILITIES 1. Maintaining the highest standards of nursing care for people, whilst ensuring that a holistic approach is adopted. 2. Carrying out procedures and therapies carefully. Observing and reporting in accordance with essential standards. 3. Being familiar with all clinical procedures. 4. Ensure that correct procedures as per policy of the centre and An Bord Altranais are adhered to in relation to the storage, administration and safe keeping of drugs. 5. Making written and verbal reports as required. Preparing reports and keeping accurate records in relation to the adults in our care. 6. Maintaining a high standard of work performance, good attendance, appearance and punctuality at all times. 7. Taking part in the regular assessment, co-operating and liaising with members of other disciplines and the Community Residential Service team. 8. Ensuring good working relationships with colleagues and other employees, visitors and the person with an Intellectual Disability. 9. Ensuring good working relationship with the Multi Disciplinary Team. 10. Carrying out the duties appropriate to the role of nurse, which senior personnel determine. 11. In the event of an adult being ill, in conjunction with senior personnel, ensure that if necessary, a doctor’s visit is arranged and carried out as soon as possible. If the adult is unable to attend work, then when possible, the staff nurse should attend to their needs within the adult’s own house. 12. To promote self-development, independence and the individuality of each adult. 13. Attending hospital appointments and clinics and assuring proper follow up to these. 14. Carrying out breast checks on a monthly basis and correct recording of findings. 15. Using vigilance and acute observation in recognizing signs and symptoms, so as to prevent disease and promote health for each person. 16. Above all, ensuring that each person with an Intellectual Disability is treated with the utmost respect and dignity. 17. Taking the lead role in client care through the assessment, planning and implementation of client programmes. Familiarising other staff with same as necessary and assisting the House Parents in the development and evaluation of such programmes. 18. Communicating effectively with persons with an Intellectual Disability, their parents and relatives and reporting accurately the information to senior personnel / administrator as required. 19. Taking part in special projects and developments, if required to do so. 20. Being willing to be part of committees within the Community Residential Service. 21. Participating in orientation programmes for students. 22. Keeping up to date in the area of Intellectual Disability and attending national and local study, day or other educational activities, taking responsibility for one’s own professional education. 23. Keeping clinically and professionally competent. Ensuring that registration is up to date as outlined by An Bord Altranais and submitted to Personnel at beginning of each year. 24. Ensure good working relationships are maintained with colleagues. 25. Participating actively in meetings in relation to the care of person with an Intellectual Disability. 26. Maintain a high standard in relation to confidentiality in all areas of work at all times. 27. Ensure each person with an intellectual disability is treated with the utmost respect at all times. 28. Maintain a high standard of work performance, attendance, appearance and punctuality at all times. 29. Participate in service Annual Performance Review System. 30. Being flexible in working various hours as the need arises. 31. Actively participate in regular house meetings. 32. Any other duties that may be assigned from time to time. The above job description is not intended to be a comprehensive list of duties and responsibilities and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post when in office. This job description may change in line with the changing needs and objectives of the Daughters of Charity Service. Core Competencies Quality Service • Adopts a person centered approach and supports service users with empathy, compassion and respect. • Demonstrates a commitment to achieving a high standard result. • Is flexible and adaptable to meet unanticipated demands. • Complies with organisational policies and procedures at all times. • Understands, demonstrates and respects the rights of all service users and families Planning & Organising • Demonstrates the ability to plan and deliver the duties of the role in an effective and resourceful manner within a model of person centered care. • Adopts a systematic approach to planning, organising and managing workload. • Able to multi task without losing focus. • Manages competing and changing priorities effectively. • Demonstrates a flexible and adaptable approach in a changing environment. • Deals with issues in a timely manner. • Demonstrates a high level of attention to detail Professionalism • Approaches all tasks in a confident manner. • Shows pride in one’s profession. • Demonstrates honesty and integrity: holds a strong code of ethics. • Maintains appropriate and professional boundaries. • Manages personal problems to minimise impact on work or professional relationships • Respects confidentiality and discretion in all work related matters. • Pays attention to dress code and professional appearance. • Shows an enthusiastic and committed attitude to ones work. • Understands scope of practice. • Understands the need to apply service and/or professional standards, policies and procedures • Demonstrates self-belief in own potential and ability. Continuous Learning & Development • Shows enthusiasm and motivation for work. • Willing to use opportunities to improve, learn and develop self. • Regularly participates in on the job learning. • Stays current in own field of expertise. • Is open to constructive feedback, acknowledges own limitations. • Understands role and boundaries of other disciplines. • Initiates and undertakes mandatory training. • Takes responsibility to ensure learning and understanding of new ideas and procedures. • Self evaluates own performance to continuously improve personal development. Organisational Knowledge • Understands the mission and core values of Daughter of Charity Disability Support Services. • Is aware of the multiple services provided by the Daughters of Charity. • Familiar with professional bodies. • Is knowledgeable of regulations and where relevant applies practice in accordance with legislation to area of work. • Has the skill set to access computer systems and ability to learn new IT system’s • Knowledgeable of professional standards, policies and procedures relevant to discipline. • Understands how own scope of practice fits with the organisation. Innovation & Creativity • Demonstrates a can do attitude. • Generates new ideas. • Shows enthusiasm for trying new ways of doing things. • Voluntarily puts forward suggestions for improvements. • Promotes improvement ideas to colleagues. • Takes a creative approach to work by exploring a range of options whilst keeping an open mind. • Effectively applies existing practices or processes to new work situations to benefit the service and service users. • Takes appropriate action to address inefficiencies in work processes and establishes improved ways of getting the job done Leadership Potential • Successfully modifies behaviour to embrace change. • Energetic and Inspires others through own positive attitude. • Creates trust by being honest, reliable and consistent. • Can be directive without being dictatorial. • Blends a focus on results with a caring and sensitivity for individuals. • Demonstrates the ability to be flexible in relation to hours of work and roles and responsibilities. • Responds positively to new demands and requirements. Problem Solving & Decision Making • Makes timely, intuitive decisions to achieve successful outcome. • Identifies and uses appropriate sources of information when making decisions. • Supports views with sound logic reasoning. • Reasons systematically and logically through issues. • Demonstrates common sense when dealing with every day issues that arise. • Knows when to ask for help and guidance from supervisor and/or colleagues Team work • Contributes consistently and positively to team activities. • Projects a warm and appropriate professional demeanour at all times. • Is accepting of diverse values and beliefs. • Helps others: willing to take on different tasks/roles accordingly to the needs of the team. • Expresses views and professional opinion at team meetings. • Knows when and where to consult with other members of the team. • Is responsive to the needs of other team members: shows empathy. • Balances listening to others ideas with sharing own thoughts. • Considers how ones behaviour may impact others. • Has the knowledge and confidence to identify and personally manage own workplace disagreements locally at an early stage and knows when to seek support of management. Communication & Interpersonal Skills • Communicates openly and honestly. • Shows empathy when handling delicate or sensitive issues. • Shows patience when dealing with others. • Considers how ones behaviour may impact others. • Clearly and confidently articulates ideas and opinions and their underlying rationale. • Draws on a variety of communication methods to fit/situation circumstances. • Open listening: asking clarifying questions and makes eye contact. • Demonstrates positive body language. • Knows when to speak, what to talk about, with whom, when, and where. • Communicates effectively in English language, written and spoken, as appropriate to job requirements. • Numerate and Literate.
3 days agoCustomer Support Professional on behalf of BT
Position: Customer Support Professional on behalf of BT Location: Swords, Dublin Working Hours: Shifts between 8am-10pm, Monday-Sunday Objectives: Support Professionals will handle technical customer inquiries in a courteous and professional manner while providing the highest level of customer service. They will be called upon to utilize various databases and develop analytical skills to resolve problems accurately in the most efficient manner while maintaining an excellent customer service level. Responsibilities: · Provide first class support within a busy call center environment to customers via telephone · Achieve and maintain call handling and quality based statistics · Effective use of the systems and tools available to the Support Centre · Track and document information regarding customers and their queries in call tracking database · Contribute to overall team performance, including support and assistance of other team members · Promote additional client services as required Personal Success Profile: · Excellent Customer service skills, ideally with 1-year customer service experience · Excellent communication skills to include verbal, written and listening · Ability and willingness to solve problems and provide support · Flexibility to work various shifts from 8.00am – 10.00pm, 7 days a week · Experience in an environment where adherence to a schedule is of the utmost importance · Knowledge/understanding of internet, broadband etc. · Must be able to work in a high volume, fast paced, goal-oriented environment · Must have strong initiative, be positive and a quick learner with attention to detail · Ability to work independently and in a team environment · Resilient and calm with an ability to assist customers and drive brand loyalty · Ability to manage time wisely to meet call handle time and work with targets · Leaving certificate or equivalent We offer you: The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.
21 days agoOffice Administrator
Office Administrator Working within a highly dynamic business environment, this role offers the right candidate a wonderful opportunity to join an exciting high growth company. As part of the Admin Team,the successful candidate will be responsible for assisting within the Admin Function and gaining valuable experience and career development. Person Specification: · Background in an Office Admin environment · Excellent interpersonal and communication skill · Excellent analytical skills, disciplined initiative & follow-up approach · Must be PC literate, experienced in MS office suite · Able to work effectively in a team environment · Ability to meet strict deadlines
6 days ago