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Sort by: relevance | dateSoftware Engineer
Job Title: Software Engineer Reports To: Team Lead – Software Development Department: Software Product Development Location: Ireland - Remote Hours of Work: 37.5 hours weekly Job Overview: We are seeking a skilled Software Engineer to join our dynamic, agile development team. You will play a crucial role in designing, developing, and maintaining high-quality, scalable software solutions that drive business value. Your work will encompass a broad range of technologies and will involve close collaboration with architecture, quality control, and deployment teams. This role offers an opportunity to innovate and influence the direction of our software products, particularly within the education technology space. Key Technologies: C#, .NET, .NET Core, Angular, React, Node.js, TypeScript, RESTful Web API, Entity Framework, SQL Server, Azure. Main Duties & Responsibilities: CLICK THE APPLY NOW BUTTON TO UPLOAD YOUR CV
Sales Representative
Hiring now! We are looking for a candidate who will be expected to consistently exceed quarterly sales targets through high volume outbound calling and emailing existing customers leads that are provided daily. We work with some of the most prestigious and well-known companies in the world and you will be provided with intensive sales and product training, as well as mentorship and coaching from management & senior representatives. What’s Your Greater? Come find it at ResultsCX! We are looking for someone who has:
Member Services Senior Team Manager
About Ancestry: When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families.We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious. We are looking for a customer-obsessed Team Manager to join us on a fixed-term basis for 12 months maternity cover. Your job will be to lead our Member Services team and provide world-class member experiences. You will directly manage a team of 15 Customer Solutions Associatesand Escalation Specialist CSAs, and be responsible for the performance and development of your reports. You will contribute and participate in all critical aspects of operations, from hiring great talent to influencing product improvement. You'll also contribute to their team’s engagement, performance, training, and quality, contributing to our company mission to empower journeys of personal discovery and enrich lives. This role has a set shift from 9:30 - 6pm Monday through Friday, with some flexibility required. What you will do
Customer Success Executive
Summary Karo.ie is looking for a Customer Success Executive (Healthcare) to join their expanding team in Dublin, which is Ireland's only online marketplace for healthcare staff! This person will play a crucial role by being responsible for Karo’s staff which is inclusive of training, work placement, admin of visas, contracts and qualifications, all of which will contribute to the overall success of Karo.ie Responsibilities ● Support our nurses, social care workers, and Health Care Assistants with any rostering or general queries ● Staff management, oversee the well-being and needs of the staff, provide support as needed ● Onboarding, train individuals on the app ● Shift Placement, both assisting workers in using the worker app & also helping to match staff with shifts suitable to their experience ● Collaborate closely with the Sales Development Representatives team and collaborate with healthcare facilities ● Compliance management, handle compliance matters, including visas, ensure caregivers adhere to work-hour regulations ● Technical support, offer assistance for tech-related issues ● Address and resolve payroll-related inquiries Requirements ● Strong communication skills, proficient in verbal and written communication ● Highly organized, demonstrates excellent organizational capabilities and efficient in managing tasks and resources ● Team collaboration & ability to work in a fast paced environment ● Highly skilled in prioritizing tasks effectively ● Demonstrates strong time management Why work with us ● Remote role ● Excellent environment Job Types: Full-time, Permanent Pay: €30,000.00-€35,000.00 per year Additional pay: Bonus pay Performance bonus Quarterly bonus Schedule: Monday to Friday
Sales Development Representative
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform. The role of a Sales Development Representative at Canonical Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. What your day will look like
Financial Administrator
Job Purpose The role of the Financial Administrator is to support the Project Manager in the delivery of various build programmes nationwide. The candidate will be expected to adhere to the companies management systems and to help ensure that the companies projects, tasks, and items are kept up to date and in good order. The Financial Administrator is responsible for learning how to manage project deadlines, learning the governing rules and regulations, and performing client and employee relations actions. Duties and Responsibilities: · Provide admin support to the project team. · To assist the Project Team in the measurement of the sub-contract works for payment and final account purposes. · Assist with the recording and agreement of extra works and day works · Assist with measurement, certification and agreement of subcontractor accounts. · Assist with the recording of all relevant events for delay and loss and expense claims. · Assist the Project Team with measurement of subcontractors work for the monetary payment system. · Liaise with other members of the team to ensure effective communications and a cohesive working environment. · Maintain a suitable filing system. · Provide support to operations staff on project matters. Requirements · Minimum of 1 years’ experience in a financial admin or analyst role · Excellent Excel Skills. · Aptitude for closing action items swiftly and to meet required project deadlines. · Strong problem-solving skills. · Be comfortable dealing with and efficient in processing paperwork. · Demonstrated ability to work to deadlines. · Good self-discipline with a strong commitment to quality and procedures · Strong customer focus and commitment to quality of service · Good attention to detail, with a methodical and analytical approach to work · Must be able to work on your own initiative as well as within a team. · Desire the opportunity to work towards career enhancing opportunities. · Strong PC skills, particulalry MS Office and Excel. Benefits: · Flexitime · Flexible working arrangements · Pension Scheme · Great Remuneration Package · Laptop · Tablet · Phone · Career Progression · Internal and External Training
Moderation Administrator
We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination. Moderation AdministratorRole can be Hybrid, Onsite, or fully remote from anywhere in the Republic of Ireland Fan Care EA's Fan Care organization exists to inspire the world to play. We support fans across the globe. We value people who will bring new ideas and perspectives to help make Fan Care a great place to be and be from. We celebrate diversity and inclusion. It's just as important for us to create great experiences for our people as for our fans. This role fosters positive fan community experience, through the elimination and mitigation of negative and aggressive fans from our community spaces. Reporting to a Community Moderation Team Manager or Senior Team Manager, you will work within our Moderations Operations team to improve fan experiences by moderating petitions and disputes form our fans. In this role you will be expected to: About Electronic Arts Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe. We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Customer Service Team Manager
DESCRIPTION Are you passionate about motivating and developing a team of driven, customer-obsessed associates? Do you love to dive into systemic issues and develop solutions to challenging problems? If you answered yes to both these questions we have the career for you! Amazon is looking for a Team Manager who will have responsibility for approximately 20 associates. The number one priority for this role is to ensure that associates are supported to deliver a world class customer experience. A Team Manager sets the vision and culture of their team by creating individual and team performance expectations/goals, maintaining focus on improving customer satisfaction, and identifying customer impacting issues and implementing dynamic solutions. The ideal Team Manager understands that supporting their people is the most important role they perform. To achieve this, they are open and approachable, engage with their people individually to understand how to most effectively coach and motivate them and invests time in developing their people to feel supported to become legends! They build an inclusive work environment where associates are engaged and feel a positive sense of achievement about their role in creating world class service. We are open to hiring candidates to work remotely in Ireland, or based in our Cork office. · Effectiveness in developing a large team of customer service associates. · Ability to engage team members in group discussions · Understanding of effective coaching techniques · Ability to support people through individual development plans · Proficient listening and overall communication skills · Positive communicator who is sensitive to having difficult conversations to motivate associates to engage our customers in a positive style · Ability to confidently facilitate team discussions and communicate business messages · Demonstrates a high level of professionalism and is approachable Operational Delivery: · Time management and organizational skills · Completes tasks on time to a high quality standard · Takes action on issues and opportunities raised in team Gemba discussions or continuous improvement initiatives · Helps associates understand the performance bar and supports them to reach it · Develops and achieves performance goals and objectives in line with the network wide vision and goals · Encourages team engagement BASIC QUALIFICATIONS - Ability for flexible working shifts including weekends, evenings and holidays - Previous management experience preferably within a customer service environment with direct reports - Demonstrable experience in driving a culture of continuous improvement within their organisation PREFERRED QUALIFICATIONS - Comfortable working in a diverse group and contributing to an inclusive culture - Proficient in process improvement, self-starter who is able to proactively develop an operations team to highest potential
Customer Solutions Associate
About Ancestry: When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families. We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious. Ancestry needs passionate Customer Solutions Associates to join our International Member Services Team in Ireland. If you are customer-obsessed and want to work with a company that can change people's lives, we want you to join us on this mission. Member Services Ancestry's Member Services team provides technical support to guide our members through their journey, advises them on the services we offer, and tailors interactions to ensure our members receive the products that meet their needs. Our team members come from diverse fields, nationalities, and backgrounds, but what we have in common is enthusiasm for our product, passion for customer service, and a can-do attitude toward the role as it evolves. We achieve our goals together through teamwork and intelligent execution. We are looking for people with curious minds who will bring excitement to match our innovative product! About The Role As a Customer Solutions Associate (CSA) focusing on retention, you will report to a Team Manager. You'll work in a call centre environment where you'll be challenged daily and hear fascinating stories from our members. This is a fast-paced role that is constantly evolving to meet the needs of our members. You must be available to start on 20th September 2024. This role has a set shift 2:30 pm –11 pm Monday through Friday. Please only apply if this shift pattern meets your needs. What you will do You will build a positive experience with our customers through telephone and live chat You will provide a tailored interaction with the member, adding value to every contact You will solve customer issues, using innovative thinking to recommend the best solutions You will keep updated with business and product information You will achieve and maintain targets against customer service, sales and retention, efficiency, QA, and issue resolution targets Who you are You have a passion for customer service You are an experienced salesperson with a proven ability to upsell and retain customers You have experience navigating between multiple channels of support You enjoy meeting challenges and targets with enthusiasm and positivity You have initiative and work well as part of a team You have excellent written and verbal communication skills Here are some things you can look forward to when joining Ancestry Member Services: 25 days holidays per year (pro rata) plus ten bank holiday days Health and dental care for you and your dependents Annual compensation review based on performance A once-off $250 WFH allowance will help you set up your home office Monthly WiFi reimbursable allowance of $105 Further Education Reimbursement LinkedIn Learning courses for all employees An Ancestry All Access Subscription gives you access to the world’s largest online collection of historical records and an AncestryDNA kit to get you started on your own journey of discovery Four paid weeks of training Ongoing coaching and development from your team manager
Sales Agent
Location: Full time work from home positions Hours: 40 hours per week Salary: Basic + UNCAPPED monthly commission Start Date: 7th Oct 2024 What We Offer:
