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Sort by: relevance | dateProject Manager: Customer Relationship Management
The Customer Relationship Management (CRM) Project Manager will be responsible for leading the successful delivery of Phase One of Family Carers Ireland’s (FCI) CRM development programme, known as the Discovery Phase. This role will oversee the entire project lifecycle, including project planning, stakeholder engagement, system deployment, user adoption, and ongoing improvement. As Phase One lays the groundwork for the broader CRM initiative, further development phases are anticipated. The Project Manager’s responsibilities may therefore expand to support and manage these subsequent stages. Working in close collaboration with stakeholders across all FCI teams, as well as the external vendor, the CRM Project Manager will ensure the solution is delivered on time, within scope, and in full alignment with Family Carers Ireland’s mission and strategic goals. The successful candidate will possess the following qualifications, skills and experience: Proven experience managing CRM discovery, design and implementation projects. 5+ years of project management experience, preferably in technology or business transformation initiatives with the ability to adapt approaches to the charity sector. Strong understanding of CRM best practices, data management, GDPR, and system integrations. A recognised qualification in project Management such as PMP, PRINCE2, or Agile certification. Exceptional communication, stakeholder management, and problem-solving skills. Proficient with project management tools. Ability to balance technical and business priorities. Knowledge of and empathy for the mission and values of FCI. Full driving licence, with access to car. Terms & Conditions: Fixed Term Contract, full time role (37 hours per week across Monday - Friday). The Corporate Services Team work a hybrid model with flexibility to work from home 2-3 days per week. Wednesdays are a core office day for the wider Corporate Services team. Flexibility to travel to meetings as required is essential. We recommend prospective candidates to contact us on the email address below for a copy of the full job description or details regarding the terms and conditions of the role if they wish.
Clerical Officer
Tenure: Permanent Additionally, HIQA will create a panel for future permanent and fixed term vacancies that may arise. Blended Working: 2–3 days a week in the office and the remainder of the working week spent working from home. Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements. This recruitment campaign will be in compliance with the Code of Practice, Appointment to the Civil Service and Public Service prepared by the Commission for Public Service Appointments (CPSA). The competition will be conducted under the recruitment licence of the Health Information and Quality Authority. The final Selection Process will be carried out by the Health Information and Quality Authority. Key Areas for Performance HIQA has identified key behavioural and technical competencies for effective performance through a Competency Framework as seen below. Please refer to the role description for an overview of each competency and the proficiency levels required for this role. For more in-depth information on the competencies, it is important that you review the full competency framework guidance document which is available at: https://www.hiqa.ie/about-us/careers Proficiency Levels This Competency Framework is based on four levels of proficiency that build on each other: Emerging / Developing: The level of competency required to carry out some of the core requirements of the role, with support / leadership required to develop competency in other requirements. Proficient: The level of competency required to carry out the core requirements of a role. Skilled: The level of competency required to carry out the core requirements of a role, and develop capability in others or demonstrate the competency in a more senior or complex role. Master: The level of competency required to carry out the core requirements of a role, develop capability in others, demonstrate the competency in a more senior or complex role and be seen as a role model in the organisation or field in that area of competence. The Purpose of This Role The Information Handling Centre (IHC) is responsible for the receipt of solicited and unsolicited information that relates to the functions of the Chief Inspector and HIQA. The IHC continually engages with service users, service providers and the general public and is an essential support service ensuring that HIQA’s function and purpose is communicated in an open, transparent and timely manner. The Clerical Officer will support the team in managing information received by HIQA and the Chief Inspector in relation to their respective roles and legislative mandates. The post holder will engage with both internal and external customers in the handling and management of information and interactions. They will be involved in the process of receiving, processing and recording information on the information management systems and signposting the information to the relevant teams within HIQA. They will also be involved in signposting the external customer to any appropriate agencies. Behavioural Expectations The way that HIQA people are expected to work to role model HIQA values: The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of everyday work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together. Common Tasks Team Member Responsibilities: Principal Conditions of ServiceProbation A probationary period of six months applies to this position. Pay Candidates will be appointed on the minimum point of the salary scale (€31,105) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation. The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows: Clerical Officer (PPC) €31,105 €32,845 €33,288 €34,150 €35,423 €36,694 €37,964 €38,889 €39,939 €41,156 €42,013 €43,219 €44,417 €46,286 €47,755¹ €48,429² After 3 years’ satisfactory service at the maximum After 6 years’ satisfactory service at the maximum Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case, the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly. Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy. Superannuation Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012. For those who are not subject to the Single Public Service Pension Scheme (for example those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply. Annual Leave Annual leave is 22 days, rising to 23 after 5 years’ service and to 24 after 10 years’ service. Hours of Attendance Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties, subject to the limits set down under working time regulations. Blended Working Arrangements HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration and support as required. All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determined the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role. Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and on-boarding purposes at the start of your employment and during the probation period. A review of our blended working model confirmed that this model is working well in HIQA. Therefore, we are now moving from Interim Blended Working to a long-term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland. Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria, will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start.
Active Challenges Administrator
Title: Active Challenges Administrator Reports to: Community Fundraising Manager Contract type: Permanent Hours: Full-time (35 hours/week) - Mon - Fri 9am to 5pm. Flexible to travel & to work evening & weekend work as required. Location: The Society operates a hybrid working model with a combination of remote and in-person (Dublin 4 office) working Office Days: Office attendance days are Wednesday & Thursday Salary: €31,500 per annum Who we are: Every three minutes, someone in Ireland hears the words ‘You’ve got cancer’. At the Irish Cancer Society, we understand the physical, emotional and financial impact a cancer diagnosis brings. And we are determined to do everything we can to help. As Ireland’s leading cancer charity, we work across every area of cancer – from prevention and early detection, through to end-of-life care. We make a positive impact for people affected by cancer every day: investing in life-saving and life-changing research; providing practical, financial and emotional supports; and driving improvements in public cancer services. If you enjoy a fast paced, dynamic working environment; have strong organisational and administrative skills; are passionate about our cause; and want to develop your career by being part of a successful fundraising team, this role is for you. We are looking for an Active Challenges Administrator to join our team and help drive the continued growth and success of active challenge fundraising within the Society. As the Active Challenges Administrator, you will be part of a creative and agile Community Fundraising team. Your role will involve supporting the administrative and organisational needs of the Society’s active challenge (marathons, mini marathons, treks) fundraising program to deliver a positive experience for supporters and to maximise fundraising outcomes. If you are a self-motivated, innovative, team player, passionate about raising funds to support vital services for cancer patients and their families, we want to hear from you! Whilst experience in fundraising would be advantageous, we have a strong and experienced team that can support the right candidate in developing necessary skills. Individuals with a customer relations, administration or data management background who have skills aligned with those detailed below and a strong interest in making a difference, would be equally suitable for this role and encouraged to apply. What you’ll do: The overall objectives of the role are to:
Account and Business Development Manager (Healthcare Solutions)
Mission Statement Required Experience & Qualifications We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions The Specific behaviors and skills we care about most are Integrity, innovation, Collaboration, Empathy and Excellence. Summary RelateCare is seeking a commercially driven, relationship-first Account & Business Development Manager to grow and retain key healthcare clients. This hybrid role owns assigned post-sale account success and growth and supports the development and success of new logo and pipeline opportunities. You’ll partner with healthcare organizations to improve access, patient engagement and patient outcomes through RelateCare’s service offering. Core Objectives: Retain & grow existing accounts through exceptional service and structured expansion plans. Develop new business with target health systems and healthcare partners. Act as voice of the customer internally , shaping solutions and service delivery operations. Key Responsibilities Account Management (Existing Clients)
Customer Service Executive
We are looking for a proactive, detail-oriented Customer Service Executive to join our dynamic Kingspan Sensor team. In this role, you will deliver exceptional customer service aimed at boosting satisfaction, loyalty, and retention. You’ll work towards achieving departmental KPIs while embodying and promoting our core Company Values. About the Role As a Customer Service Executive, you will:
Head of Outsource Security Services
About This Role: We are seeking an accomplished, client-facing Head of Security Services, to lead security advisory and security operations engagements for one of our Major Customers. This role is ideal for a seasoned security leader with a proven track record in both security consulting and operational security delivery. The successful candidate will act as a trusted advisor to the client assisting in the shaping of security strategy that address complex business risks and regulatory requirements. Expectations From The Role: · Serve as a security advisor to the client on security strategy & operational security services. · Assist in the design, implementation, operation and continuous improvement of client security operations, including incident response and threat management. · Manage a team of high performing skilled security resources to achieve optimum operational performance. · Oversee the delivery of managed security services and ensure high standards of service quality and client satisfaction. · Develop security roadmaps, aligning with clients’ business objectives and regulatory obligations (e.g., NIS2, DORA, ISO/IEC 27001, GDPR). · Advise on security architecture, cloud and digital transformation risks, and third-party/vendor risk management. · Stay abreast of emerging threats, regulatory changes, and industry best practices, translating these into client-specific recommendations. · Represent eir evo at industry events, client workshops, and executive briefings as a subject matter expert Requirements For A Successful Application: · Minimum of 10 years of experience in security services, with at least 5 years in security leadership roles. · Demonstrated success in client-facing roles (e.g., security consulting partner, or equivalent executive advisory positions). · Deep expertise in Security operations, risk management, incident response, SOC operations, and regulatory frameworks. · Strong business acumen and ability to translate technical risks into board-level insights and actionable strategies. · Exceptional communication, presentation, and stakeholder management skills. · Experience advising clients in regulated industries (finance, healthcare, critical infrastructure, etc.) is highly desirable. · Ability to operate independently, manage multiple client engagements, and deliver under tight deadlines. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Employment Solicitor
About This Role: Purpose CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Business Central Practice Lead
Why This Role: The Business Central (BC) Practice Lead is responsible for building and leading our Microsoft Business Central practice—shaping strategy, pipeline, delivery excellence, and partner engagement. You’ll drive presales and commercial growth, develop repeatable offerings, and ensure flawless delivery of Business Centralcentric solutions, including finance system migrations, workflow automation, and business process optimisation with Microsoft Power Platform. Expectations From The Role: Strategy CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE
Management Accountant
The Management Accountant will be employed on permanent contract and will work with the senior finance team responsible for managing the financial resources of the Hospital. The post holder, together with the senior finance team, will be responsible for ensuring that the Hospital controls its fiduciary affairs in accordance with statutory obligations. The senior finance team has responsibility to ensure that the Hospital’s financial and accountability culture draws from the best recommended practices. The Management Accountant will assist in a number of areas within the Finance Department and contribute to production of the annual financial statements in compliance with the Companies Acts and Accounting Standards for Voluntary Hospitals as issued by the Department of Health, ensuring that adequate systems and records are maintained. Informal Enquiries: Cormac Lynch, Senior Management Accountant, Finance Department CormacLynch@mater.ie
Talent Acquisition Officer
Role Purpose The Talent Acquisition Officer will provide operational and administrative support to the Talent Acquisition and Workforce Planning Team, assisting with the delivery of recruitment campaigns. The role will involve supporting key recruitment activities, maintaining accurate records, coordinating onboarding activities and contributing to the efficient and compliant operation of the Talent Acquisition and Workforce Planning Team. About the Team The Talent Acquisition and Workforce Planning team is part of the People and Organisational Development Team in Coimisiún na Mean. The team supports the organisation in attracting, recruiting, and retaining talented individuals, while providing insight and planning to ensure the workforce meets current and future needs. The team works closely with hiring managers and external partners to deliver efficient, fair, and transparent recruitment processes, promoting equality, diversity, inclusion, and the development of a skilled and engaged workforce. Key Responsibilities • Support the delivery of recruitment campaigns by coordinating key activities such as advertising, shortlisting logistics, and communications with hiring teams. • Provide administrative and logistical support for onboarding activities, including coordination of welcome materials, system access for new starters and support with Integration (induction) Days. • Maintain and update recruitment and onboarding data on various spreadsheets. • Liaise with external advertising platforms and recruitment partners to place job advertisements and monitor responses. Key Responsibilities (continued) • Contribute to process improvements by identifying opportunities to streamline administrative steps and enhance candidate experience. • Assist in ensuring compliance with recruitment policies, procedures, and relevant legislation throughout the recruitment process. • Work with colleagues across the organisation to understand workforce needs and provide practical recruitment support and advice, escalating complex issues as appropriate. • Ensure records and documentation are accurately maintained in line with data protection requirements and audit standards. • Support the implementation of projects or initiatives (e.g. new recruitment processes, system enhancements, policy rollouts) under the direction of HEOs or Head of Talent Acquisition. • Monitor and flag emerging issues or delays in recruitment campaigns, helping to ensure timelines are met. • Contribute to the development of standard operating procedures and guidance materials to support consistent recruitment practices. • Participate in cross-team initiatives to support the wider People and OD team. • Provide guidance and support to Clerical Officer ensuring tasks are completed accurately and on time. • Contribute to reporting and analysis, including preparation of statistics or dashboards on recruitment activity for internal reporting. The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review. About YouExperience, Skills, Knowledge & Qualifications Essential Criteria • Relevant experience working in-house in Recruitment/Talent Acquisition. • Proven ability to manage multiple tasks and meet deadlines with accuracy and attention to detail. • Strong written, verbal and interpersonal communication skills. • Ability to work both independently and collaboratively in a team. • Proficiency in standard office IT systems and willingness to learn HR platforms. • Commitment to equality, diversity and inclusion. Desirable Criteria. • Experience in public sector Recruitment/Talent Acquisition. • Relevant qualification in HR, Business or a related area. Key InformationBenefits, Package & Pay This position is offered on a Permanent basis. Full time, 35 hrs per week. Annual Leave: 23 days per annum. The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office. Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20. For a full list of benefits see our website here. This position is graded at the Executive Officer scale. Successful candidates will be appointed on the first point of the scale.
