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Sort by: relevance | dateCustomer Engagement Advisor
Location: Kilkenny (Hybrid) Are you driven by great conversations, meaningful customer interactions, and achieving results? Do you enjoy working in a fast‑paced environment where no two days are the same- and where your development genuinely matters? If so, we’d love to hear from you. At Vhi, we are always interested in connecting with talented individuals who are passionate about delivering excellent customer service. While we may not have immediate opportunities available, we are looking to build a strong talent pipeline for future roles within our Consumer Sales and Customer Care teams. These teams play a key role in supporting customers with their private health insurance needs, handling inbound enquiries from new and existing customers, and providing expert guidance across a wide range of health insurance products. By joining our talent community, you'll be among the first to be considered as suitable opportunities arise Once you’ve completed onboarding, you’ll unlock exciting opportunities to expand your skillset across Sales, Email, and Live Chat, giving you variety, growth, and long‑term career potential. 📍 Training: Fully on‑site 🏠 After training: Flexible hybrid and on‑site working model What we offer As a member of the Vhi team, you will receive a comprehensive benefits package, which includes: Competitive salary with an annual bonus Membership of DC pension scheme Health insurance for you and your family Income protection in the event of illness Hybrid working model Ongoing training and development Onsite restaurant and free parking Sports and social club APA Qualifications paid for along with support and training provided during the exam cycle. What will you do: Answer inbound calls from new and existing customers. Provide high‑quality sales and customer service support. Build trust, rapport, and engaging customer relationships. Identify customer needs and recommend suitable health insurance options. Manage inbound sales enquiries, including new business and policy renewals. Meet individual targets while maintaining excellent service standards. Accurately use multiple IT systems in a fast‑paced environment. Work collaboratively with team members and internal departments. Work one Saturday in every four, across a range of shift patterns. What will you need to be successful: 🎓 Education & Experience A third‑level qualification or 1–2 years’ experience in a sales or customer service role. APA (CIP or Dip PMI) qualification, or willingness to complete it. Strong IT skills and confidence working across multiple systems. 🤝 Skills & Attributes Customer‑focused with a passion for sales and service excellence. Comfortable working in a target‑driven, fast‑paced environment. Excellent written and verbal communication skills in English. Resilient and confident when handling complex customer queries. Strong attention to detail and accuracy. Self‑motivated, flexible, and a team player. Demonstrated alignment with Vhi Values. This is a CF3, CF4 & CF5 role in line with central bank requirements. Sustainability At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart. Our Commitment to Inclusion and Accessibility At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact recruitment@vhi.ie, and a member of our recruitment team will be in touch via email. Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process. Vhi is an equal opportunities employer.
Bookkeepers
Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking experienced Bookkeepers for the following areas: The Role: This is a part-time position with flexible hours, operating through a self-employed contract, working from home and/or clients’ business premises. The Candidate: The successful candidate will have; · The ability to work independently. · Excellent time-management skills necessary for achieving deadlines. · Excellent communications skills. · Data inputting and bookkeeping experience including VAT. · Ability to manage a bookkeeping service for a portfolio of clients. · Excellent IT skills. · Knowledge of the Agribusiness structure/ operations would be an advantage. What we do: We work with businesses in the farming, food, and agribusiness sector. We bring our foresight, commercial insight, and financial acumen to help our clients build profitable sustainable businesses. About Us: Founded in 1975, ifac is Ireland’s farming, food, and agri-business specialist professional service firm. Next Steps: Apply in confidence with full CV quoting Bookkeeper Nationwide. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Bookkeepers
Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking experienced Bookkeepers for the following areas: The Role: This is a part-time position with flexible hours, operating through a self-employed contract, working from home and/or clients’ business premises. The Candidate: The successful candidate will have; · The ability to work independently. · Excellent time-management skills necessary for achieving deadlines. · Excellent communications skills. · Data inputting and bookkeeping experience including VAT. · Ability to manage a bookkeeping service for a portfolio of clients. · Excellent IT skills. · Knowledge of the Agribusiness structure/ operations would be an advantage. What we do: We work with businesses in the farming, food, and agribusiness sector. We bring our foresight, commercial insight, and financial acumen to help our clients build profitable sustainable businesses. About Us: Founded in 1975, ifac is Ireland’s farming, food, and agri-business specialist professional service firm. Next Steps: Apply in confidence with full CV quoting Bookkeeper Nationwide. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Bookkeepers
Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking experienced Bookkeepers for the following areas: The Role: This is a part-time position with flexible hours, operating through a self-employed contract, working from home and/or clients’ business premises. The Candidate: The successful candidate will have; · The ability to work independently. · Excellent time-management skills necessary for achieving deadlines. · Excellent communications skills. · Data inputting and bookkeeping experience including VAT. · Ability to manage a bookkeeping service for a portfolio of clients. · Excellent IT skills. · Knowledge of the Agribusiness structure/ operations would be an advantage. What we do: We work with businesses in the farming, food, and agribusiness sector. We bring our foresight, commercial insight, and financial acumen to help our clients build profitable sustainable businesses. About Us: Founded in 1975, ifac is Ireland’s farming, food, and agri-business specialist professional service firm. Next Steps: Apply in confidence with full CV quoting Bookkeeper Nationwide. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Bookkeepers
Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking experienced Bookkeepers for the following areas: The Role: This is a part-time position with flexible hours, operating through a self-employed contract, working from home and/or clients’ business premises. The Candidate: The successful candidate will have; · The ability to work independently. · Excellent time-management skills necessary for achieving deadlines. · Excellent communications skills. · Data inputting and bookkeeping experience including VAT. · Ability to manage a bookkeeping service for a portfolio of clients. · Excellent IT skills. · Knowledge of the Agribusiness structure/ operations would be an advantage. What we do: We work with businesses in the farming, food, and agribusiness sector. We bring our foresight, commercial insight, and financial acumen to help our clients build profitable sustainable businesses. About Us: Founded in 1975, ifac is Ireland’s farming, food, and agri-business specialist professional service firm. Next Steps: Apply in confidence with full CV quoting Bookkeeper Nationwide. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Bookkeepers
Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking experienced Bookkeepers for the following areas: The Role: This is a part-time position with flexible hours, operating through a self-employed contract, working from home and/or clients’ business premises. The Candidate: The successful candidate will have; · The ability to work independently. · Excellent time-management skills necessary for achieving deadlines. · Excellent communications skills. · Data inputting and bookkeeping experience including VAT. · Ability to manage a bookkeeping service for a portfolio of clients. · Excellent IT skills. · Knowledge of the Agribusiness structure/ operations would be an advantage. What we do: We work with businesses in the farming, food, and agribusiness sector. We bring our foresight, commercial insight, and financial acumen to help our clients build profitable sustainable businesses. About Us: Founded in 1975, ifac is Ireland’s farming, food, and agri-business specialist professional service firm. Next Steps: Apply in confidence with full CV quoting Bookkeeper Nationwide. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Bookkeepers
Ifac is a top ten professional services firm operating from thirty locations across Ireland. We provide a range of services including accounting, tax planning, specialist business advisory, and investment services to farming, food, and agribusinesses. We are seeking experienced Bookkeepers for the following areas: The Role: This is a part-time position with flexible hours, operating through a self-employed contract, working from home and/or clients’ business premises. The Candidate: The successful candidate will have; · The ability to work independently. · Excellent time-management skills necessary for achieving deadlines. · Excellent communications skills. · Data inputting and bookkeeping experience including VAT. · Ability to manage a bookkeeping service for a portfolio of clients. · Excellent IT skills. · Knowledge of the Agribusiness structure/ operations would be an advantage. What we do: We work with businesses in the farming, food, and agribusiness sector. We bring our foresight, commercial insight, and financial acumen to help our clients build profitable sustainable businesses. About Us: Founded in 1975, ifac is Ireland’s farming, food, and agri-business specialist professional service firm. Next Steps: Apply in confidence with full CV quoting Bookkeeper Nationwide. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Receptionist
Are you looking for an opportunity to join a high-performance team in our Co. Kilkenny Head Office? About Ifac: Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Ifac is also one of Ireland’s Top200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm. As Ireland's largest farming, food, agribusiness and family business professional services firm, ifac is proud to be certified as a B Corporation (B Corp). Our Purpose: Ifac's purpose is to helpits clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Our Ambition: With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. Life at Ifac: Working at Ifac means being part of a dynamic team that values collaboration and professional growth. Ifac emphasises a balanced work-life environment, offering flexible working arrangements and opportunities for continuous learning and development. Our Values At Ifac, we are dedicated to cultivating a workplace grounded in the core values of Energy, Commitment, Foresight, Collaboration, and Respect. Our new receptionist will embody the energy to tackle any challenge, the commitment to the little things, the foresight to anticipate what’s needed, the collaboration to make it possible and the respect the everyone deserves. Making an impact: We build strong client connections through great service, sectoral expertise, and deep engagement. Many of our clients have been with us for generations and we have helped those families build and retain wealth, transition assets, and optimize opportunities. The Role This is a full-time role working in a professional office environment. You will be an important member of our team situated at our reception desk with responsibility for providing support to our team. Candidate Our ideal candidate will be a professional front-office person with at least five years’ experience in a receptionist role. The ideal candidate will be a highly motivated individual who can work on their own initiative with; CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Sales Support Administrator
Are you looking for an opportunity to join a high-performance team in a Top Ten professional services firm? Ifac Financial Planning provides advice and guidance to our members in the areas of Life Assurance, Pensions, Investments and Savings. Due to continued growth and expansion, we are currently recruiting a full-times Sales Support Administrator to join our talented team. The Role This role is an excellent opportunity to build a rewarding career in one of Ireland's fastest growing professional service Firms. Our Sales Support Administrator will work closely with our Head of Financial Planning – to drive the next phase of growth and client impact across the region. The successful candidate will have the opportunity to provide support to our Financial Advisors in our local office and assist with sales support, paraplanning, and ensuring compliance with company policies, regulatory, professional, and legal requirements. About Ifac Founded in 1975, Ifac is Ireland's specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland's Top Ten Accountancy firms. Ifac is also one of Ireland’s Top 200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm. As Ireland's largest farming, food, and agribusiness professional services firm, ifac is proud to be certified as a B Corporation (B Corp) . Our Purpose Ifac's purpose is to help its clients to build profitable sustainable futures, so that people and communities across Ireland can thrive. Our Ambition With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland's dynamic SME sector. Why Join Ifac ? At Ifac , we are more than just a workplace – we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you’ll have the opportunity to: CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Graduate Development Lead
Are you passionate about shaping the next generation of talent? We are seeking an experienced and talented Graduate Development Lead to join our HR team and lead the development of ifac’s graduates, trainees and interns across the business. The Role Reporting to the Head of HR and L&D Manager, the Graduate Development Lead will work closely with Partners, People Managers, the wider HR team, and our learning and development colleagues to deliver a consistent, high-quality graduate experience across ifac. This role is an excellent opportunity to lead graduate development in one of Ireland’s fastest-growing professional services firms. The Graduate Development Lead will support the end-to-end graduate journey – from career fair engagement and recruitment through onboarding, training and rotation, to full professional qualification. About Ifac Founded in 1975, Ifac is Ireland’s specialist professional services firm for the farming, food, agri, and family business sectors. We are an award-winning employer and one of Ireland’s Top Ten Accountancy firms. Ifac is also one of Ireland’s Top 200 Employers 2025 as listed by the Irish Independent in partnership with Statista, and a PrimeGlobal member firm. Our Purpose Ifac’s purpose is to help clients build profitable, sustainable futures so that people and communities across Ireland can thrive. Our Ambition With a strong focus on global best practice, Ifac has set its ambition to be a global leader in agrifood advisory, while also driving growth and excellence in Ireland’s dynamic SME sector. Why Join Ifac? At Ifac, we are more than just a workplace – we are a community of professionals committed to growth, innovation, and sector leadership. When you join our team, you’ll have the opportunity to: • Work with industry-leading experts and clients in Ireland’s farming, food, agribusiness, and SME sectors. • Be part of a values-driven culture emphasising collaboration, commitment, energy, respect, and foresight. • Build a great career, help us achieve our ambitions and help shape the future of Ireland’s business landscape. • Enjoy a competitive compensation package, including performance-based bonuses and significant opportunities for professional growth. Making an Impact We invest heavily in developing future talent. Graduates, trainees and interns are central to ifac’s long-term success, and many of our senior team members began their careers through early-career pathways. The Graduate Development Lead will play a critical role in shaping how graduates experience their early careers at ifac. Key Responsibilities: • Own the end-to-end graduate journey – from career fair engagement and recruitment through onboarding, training, rotation and qualification. • Continuously develop the Graduate Development Programme, ensuring it meets emerging business requirements and long-term strategic goals. • Plan and deliver graduate induction and training pathways in partnership with the wider L&D team. • Manage relationships with universities and colleges, including career fair allocations, campus engagement and placement/internship pipelines. • Collaborate with internal teams to identify graduate development needs, design appropriate training solutions and support managers in guiding graduate performance and progression. • Act as the main point of contact and mentor for graduates, monitoring progress against performance milestones, providing guidance and supporting integration into the firm. • Monitor graduate engagement, retention and satisfaction, using feedback to shape ongoing programme improvements. • Oversee the Summer Intern and College Placement programmes, including offer decisions, scheduling and performance feedback. Our new Graduate Development Lead will be a key member of the HR team, playing a central role in shaping ifac’s future talent pipeline. You will be : • A degree-qualified professional with at least 3 years' relevant experience. • Proven experience supporting early-career or graduate development programmes. • Strong relationship-building skills, with the ability to influence Partners, People Managers and external university contacts. • Excellent organisational and project management skills, with the ability to manage multiple cohorts and deadlines simultaneously. • Confident communicator and presenter, comfortable engaging both graduates and senior stakeholders. • A genuine interest in coaching, mentoring and supporting early-career development. • Experience within accountancy, financial services, or another professional qualification-driven environment (desirable). • CIPD qualification or equivalent HR/L&D qualification (desirable). • Familiarity with applicant tracking systems and Learning Management Systems (LMS) (desirable). • A willingness to learn and grow professionally. Rewards Our Graduate Development Lead will receive: • Market-leading compensation and benefits package. • Substantial employer pension contribution. • Generous annual leave allowance. • Supportive, family-friendly workplace policies. • Blended WFH. • Opportunities for internal growth and development. • Access to a bike to work scheme. • Access to an employee assistance programme. • Well-being benefits, including the Digital Doctor programme. • Regular wellness, social, and charity activities throughout the year. • Christmas voucher. CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
