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Sort by: relevance | dateCustomer Service Advisor
Fexco Managed Services is seeking Customer Service Advisors to join our outsourcing division on a full-time, permanent basis. These roles offer the flexibility to work either fully onsite or in a hybrid arrangement, with 2–3 days per week in our Kerry office, located in Killorglin, Co. Kerry. About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you… We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us By the way… About us Fexco is recognised as one of the world’s most established Fintech and outsourcing organizations Fexco is one of Ireland’s leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland’s leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.
Support Coordinator
Location: Churchtown, Clonskeagh, Dundrum & Milltown Working Hours: 35 Hours per week 5 over 7 days. Salary: €37,000 Drivers license and own car is essential This is a wonderful and exciting opportunity to join one of the most important charities in Ireland in a period when the need for our services has never been greater. The successful candidate, upon commencing employment, will undergo a comprehensive induction and training programme to ensure readiness for the role's responsibilities and will have the opportunity to make a positive impact on the lives of numerous older people in Ireland. Support Coordinators play a critical role in facilitating practical support and coordinating services for older people to address their challenges effectively. The role focuses on assessing needs, connecting with partners, and coordinating services to ensure a comprehensive and targeted approach. Support Coordinators are field based, and travel is required within the community. A clean driver’s license and own car is mandatory. Responsibilities Support Coordination
HR Administrator
About the Role The HR Team works in partnership with the organisation using best practices in HR. You will be part of a team of people who support managers and staff to do their best work. This is an opportunity to work with an ambitious HR Team who work together to support each other to achieve the needs of the organisation. We are looking for someone who wants to work in the not for profit sector knowing that their contribution supports this organisation and meets the needs of young people across Ireland. Key Responsibilities ● Prepare and process all starters, leavers and Family Leave applications for payroll monthly ● Updating the HR page of the Staff Portal, Policies and Procedures and HR Forms ● Recruitment Admin from advertising to onboarding ● Reporting on HR Metrics monthly - providing data for and preparing management information reports and documents ● System support - pulling and sending monthly reports from our HR system Business World to regions, support with new starter training and ongoing training ● Minute taking at HR meetings ● Contributing to HR projects as required, particular focus on process improvement ● Support with HR Audits in a timely manner ● Filing - supporting Senior HR Officer with ensuring electronic files are maintained and up to date ● Processing POs, Cycle to Work applications and Travel to Work Tickets ● Issuing probation confirmation letters ● Issuing salary confirmation letters, completing salary certificates and statements of employment ● Processing sick leave & arranging Occupational Health appointments when required ● Ensuring the ongoing implementation of the fundamental purpose and philosophy of Foróige ● Any such other relevant duties as the board of Foróige and/or the Chief Executive or the nominee of the Chief Executive shall deem necessary Professional Qualifications and Experience (E=Essential; D=Desirable) ● Bachelor’s degree in Human Resources or related discipline. (D) ● Minimum 1+ years’ experience in either an HR Administrative / Recruitment role with office experience. (D) ● Access to car and full Irish driving licence (D) ● CIPD qualification is an advantage. (D) Person Specification (All Essential requirements) ● Ability to build and maintain effective relationships across all levels of the organisation is key. ● Good interpersonal skills, including ability to liaise with a wide range of contacts and build and maintain effective working relationships ● Excellent standards of accuracy and attention to detail ● Ability to be proactive, use own initiative and work effectively within a pressurised environment ● Positive and flexible approach to working as part of a team ● Excellent written communications skills, including report writing and the ability to draft summary information and correspondence. ● Ability to follow organisational guidelines and processes. ● Excellent computer skills, including Word & Excel, PowerPoint and Social Media skills Requirements of all Foróige staff (All Essential Requirements) ● Commitment to the purpose of Foróige and to work within the values, policies and procedures of the organisation ● To act consistently in a professional manner at all times ● To participate in regular supervision with your line manager ● Identify training needs with your line manager and participate in training opportunities appropriate to the role Benefits Salary: Support Services Officer salary scale: €34,250, €35,807, €37,367, €38,925, €40,486, €42,048, €43,610, €45,941, €48,270, €51,457 Annual Leave: 29 days annual leave plus Good Friday Pension: Contributory pension benefits. Training & Development: Structured onboarding together with a 9 day Foróige Induction Programme. Ongoing CPD. Study Leave: Up to 5 days paid Study Leave per year of course. Organisation Culture: Support & Supervision policy and practises that supports your professional development. EAP: 24/7 Employee Assistance Career Break: Up to 2 years Career Break after 3 years service. Unpaid Leave: Up to 6 months Unpaid Leave Break after 1 year service Flexible Work: Flexible work practices that support work life balance. (Remote Working Policy (Hybrid) applies post Probationary Period) Maternity and Paternity Benefit: Top up Maternity and Paternity Benefit pay. Other Information Hours of work: You will be expected to work a minimum of 35 hours per week. Travel: This post will involve domestic travel within Ireland and occasional meetings. Travel and expenses will be paid in accordance with appropriate Foróige rates.
Business Development Executive
Purpose of Role The Business Development Executive will play a pivotal role in driving the growth of Resilience Healthcare’s disability services through building relationships with community stakeholders, identifying new service opportunities, and promoting our person-centred approach in local communities. This role supports the Business Development Manager in delivering on strategic objectives and service expansion targets. Key Responsibilities
Business Development Executive
Purpose of Role The Business Development Executive will play a pivotal role in driving the growth of Resilience Healthcare’s disability services through building relationships with community stakeholders, identifying new service opportunities, and promoting our person-centred approach in local communities. This role supports the Business Development Manager in delivering on strategic objectives and service expansion targets. Key Responsibilities
Business Development Executive
Purpose of Role The Business Development Executive will play a pivotal role in driving the growth of Resilience Healthcare’s disability services through building relationships with community stakeholders, identifying new service opportunities, and promoting our person-centred approach in local communities. This role supports the Business Development Manager in delivering on strategic objectives and service expansion targets. Key Responsibilities
Business Development Executive
Purpose of Role The Business Development Executive will play a pivotal role in driving the growth of Resilience Healthcare’s disability services through building relationships with community stakeholders, identifying new service opportunities, and promoting our person-centred approach in local communities. This role supports the Business Development Manager in delivering on strategic objectives and service expansion targets. Key Responsibilities
Business Development Executive
Purpose of Role The Business Development Executive will play a pivotal role in driving the growth of Resilience Healthcare’s disability services through building relationships with community stakeholders, identifying new service opportunities, and promoting our person-centred approach in local communities. This role supports the Business Development Manager in delivering on strategic objectives and service expansion targets. Key Responsibilities
People & Culture Administrator
Role: People & Culture Administrator - Systems & Operations Location: Waterford / Hybrid Reporting to: People & Culture Manager Terms: Full-time Permanent (39 hours per week Mon-Fri) Salary Range: €37,860 - €49,290 ( Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience) Job Purpose: This position is responsible for providing both administrative and analytical support across the full employee lifecycle, including onboarding, contract management, employment changes, and offboarding. A central aspect of the role involves managing and maintaining the HRIS system (Cezanne), ensuring the accuracy of all employee data, and generating reports in alignment with business requirements. The role will also focus on Cezanne reporting to deliver high-quality data analysis and optimise processes through more efficient data-driven practices. This position will have the opportunity to support ongoing, organisational digital transformation through the work of an established Digital Transformation Team. Core Duties and Responsibilities: HR Operations & Systems Administration
Business Development Manager
Now under the management of FBD Hotels & Resorts We have an exciting opportunity for an experienced Business Development Manager to join our team. The main focus of this role is developing and executing sales strategies whilst forging and retaining new relationships within the industry. The properties have a strong mix of business and are positioned within all markets, corporate, MICE and leisure. The successful candidate will work closely with the Sales & Marketing Manager and the Reservation/Revenue Manager in order to achieve the hotels goals and targets. Key responsibilities include: • To assist with the development and implementation of the sales strategy and activity plan, to ensure revenues and sales goals are achieved. • Creating an effective monthly sales activity plan, demonstrating tactical and strategic actions, to include sales calls, client entertainment, FAM trips, trade shows both nationally and internationally. • Responsible for the identification, proactive targeting, and conversion of new business. • Develop and maintain relationships with existing key accounts and industry partners, to achieve targeted sales. To ensure effective management of key accounts, to recognise and capitalise on all opportunities from these existing accounts and maintain them to their optimum level. • To be an ambassador for the Hotel and to immerse yourself and attend all appropriate events. To nurture and develop business relationships with the key players and influencers in the area. • Proactive Tele Sales and targeting of lapsed and past clients. • Sales Activity – face to face sales calls, national and international travel attending conferences, tradeshows, workshops and networking event. • Understands the overall market - competitors’ strengths and weaknesses, economic and market trends, supply, and demand etc. and how to sell against them. • Analysis of monthly industry intelligence reports and property data to develop business from same • Monitor business coming into the immediate area and our competitive set and ensure we continually grow our market share. • Supports the company’s service and relationship strategy to drive customer loyalty through delivering service excellence with each customer experience. • Provide concise and comprehensive weekly/monthly reporting to the Sales & Marketing Manager. Person Specification The ideal candidate for this role will be driven and enthusiastic with the ability to identify and create opportunities. Alongside building strong relationships to increase and convert new and existing business. In addition, candidates will be/have: • Full clean driver’s license and own transport • Excellent communication and interpersonal skills • Standards-driven and customer-focused • Self-motivated, target driven with strong leadership skills • Experience of setting annual sales budgets • Experience in a similar sales role in a four or five star hotel Perks of joining the team: We have a very friendly and helpful team and we hope you will fit right into our family. We provide: · Great Remuneration package plus Sunday Premium · Meals on duty- and endless tea and coffee available for those caffeine lovers · Complimentary Parking on site- You won't get this in city centre hotels · Complimentary use of our Award winning Arena Health & Fitness Centre · Staff recognition & awards- We love to celebrate the success of our people · Family and Friends discounted rates- let your family and friends experience our wonderful hospitality · Taxsaver Scheme & Cycle to work Scheme- Great tax benefits to be enjoyed from both schemes · Cash Saving Scheme- Save as you Earn · 'Refer a friend' scheme · Colleague Discounted Dry Cleaning Service
