Jobs
Sort by: relevance | dateRegional Communications Executive
About the WDC: The Western Development Commission (WDC) is a statutory body whose role is to promote the social and economic development of the western region of Ireland. The WDC works with a range of stakeholders to support sustainable and inclusive growth in the region and has a strong track record of delivering impactful initiatives and programmes. Culture of the WDC: At the WDC, we are committed to creating a positive and supportive work environment where employees can thrive and make a difference. Our culture is defined by teamwork, innovation, and a deep sense of purpose. We value diversity, respect for different perspectives, and a willingness to learn and grow. If you are passionate about making a difference in the western region of Ireland and want to be part of a dynamic and collaborative team, we encourage you to apply for this role. Purpose of position: The WDC is seeking to appoint a Regional Communications Executive at Higher Executive Officer (HEO) level on a 9-month fixed-term contract to provide maternity cover, with a view to possible extension. This is a mid-senior role at the centre of the WDC’s communications function. Working hand in hand with the Head of Communications and the wider Communications team, the post holder will help deliver the WDC’s communications strategy across PR and media relations, content creation (with a particular focus on video), marketing and brand, events, and social and digital channels. The successful candidate will bring 5+ years’ communications experience, be comfortable leading projects end to end, managing external agencies and production teams, and be a significant part of how the WDC tells the story of the western region. They will be able to step in quickly, maintain momentum on live campaigns, and deliver from day one. Key responsibilities: The following are the main tasks to be undertaken: PR and media relations Further details on the Civil Service Competency Framework are available here. Conditions: All appointments are subject to the Western Development Commission Act 1998 and staff must agree to the WDC Code of Business Conduct under the Code of Practice for the Governance of State Bodies. The appointment will be for a full-time, fixed-term 9-month contract, subject to a probationary period as specified in the employment contract. Candidates must satisfactorily complete a 3-month probationary period before the 9-month fixed-term appointment can be confirmed. Notwithstanding the above, this will not preclude an extension of the probationary contract if performance dictates the same. Due to the nature of this role, the successful candidate will hold a full driving license and have access to transport as this post will involve travel nationally in support of the seven-county Western Region. When absent from home and your designated office location on official duty, you will be paid accordingly. Flexible Working: The WDC operates a Flexible Working model, recognising the benefits of flexible working while supporting collaboration, innovation and employee wellbeing. As a regional development agency serving Donegal, Sligo, Leitrim, Roscommon, Mayo, Galway and Clare, regular in-person engagement remains an important part of how we work. Staff are expected to attend team meetings, management meetings, staff development days and other organisational events held across the region throughout the year. Many roles within the WDC also require engagement with businesses, communities, stakeholders and partner organisations across the Western Region. Employees are therefore expected to be available to travel and build relationships throughout the region as required by their role. The WDC maintains flexible office locations in Sligo, Galway, Letterkenny and Ballaghaderreen. Employees may be required to attend these locations from time to time in line with business needs. New employees, or those undertaking induction or probation, may be required to attend in person more frequently during their initial period of employment, as agreed with their manager. Given the regional nature of the role and the requirement for regular in-person engagement across the Western Region, candidates should carefully consider their ability to meet these requirements when applying. Salary: The salary scale for this post will be equivalent to that of the Civil Service Higher Executive Officer Standard Scale: Personal Pension Contribution (PPC) Pay Rate for this position, with effect from 1st June 2026 is as follows: €60,029 – €61,785 – €63,537 – €65,286 – €67,044 – €68,792 – €70,547 – €73,077 LSI1 – €76,546 LSI2 ¹ After 3 years satisfactory service at the maximum.² after 6 years satisfactory service at the maximum. Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous public sector experience as per circular 08/2019. APPLICATION & SELECTION PROCESS As part of the application process, applicants are required to submit the following documentation: A comprehensive curriculum vitae (CV), detailing experience relevant to the position (maximum of three pages); A short cover letter or personal statement (maximum of two page) outlining the applicant’s motivation for applying for the post and demonstrating how their skills and experience meet the requirements of the position. Both documents should be combined and submitted as a single Word document or PDF, saved using the format FirstName.Surname. Applications stored on personal online storage sites (e.g., OneDrive, Cloud, DropBox, etc or applications in other file formats (e.g., Google Docs) will not be accepted. Please note that omission of any or part of the two requested documents, in a single document, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
Regional Communications Executive
About the WDC: The Western Development Commission (WDC) is a statutory body whose role is to promote the social and economic development of the western region of Ireland. The WDC works with a range of stakeholders to support sustainable and inclusive growth in the region and has a strong track record of delivering impactful initiatives and programmes. Culture of the WDC: At the WDC, we are committed to creating a positive and supportive work environment where employees can thrive and make a difference. Our culture is defined by teamwork, innovation, and a deep sense of purpose. We value diversity, respect for different perspectives, and a willingness to learn and grow. If you are passionate about making a difference in the western region of Ireland and want to be part of a dynamic and collaborative team, we encourage you to apply for this role. Purpose of position: The WDC is seeking to appoint a Regional Communications Executive at Higher Executive Officer (HEO) level on a 9-month fixed-term contract to provide maternity cover, with a view to possible extension. This is a mid-senior role at the centre of the WDC’s communications function. Working hand in hand with the Head of Communications and the wider Communications team, the post holder will help deliver the WDC’s communications strategy across PR and media relations, content creation (with a particular focus on video), marketing and brand, events, and social and digital channels. The successful candidate will bring 5+ years’ communications experience, be comfortable leading projects end to end, managing external agencies and production teams, and be a significant part of how the WDC tells the story of the western region. They will be able to step in quickly, maintain momentum on live campaigns, and deliver from day one. Key responsibilities: The following are the main tasks to be undertaken: PR and media relations Further details on the Civil Service Competency Framework are available here. Conditions: All appointments are subject to the Western Development Commission Act 1998 and staff must agree to the WDC Code of Business Conduct under the Code of Practice for the Governance of State Bodies. The appointment will be for a full-time, fixed-term 9-month contract, subject to a probationary period as specified in the employment contract. Candidates must satisfactorily complete a 3-month probationary period before the 9-month fixed-term appointment can be confirmed. Notwithstanding the above, this will not preclude an extension of the probationary contract if performance dictates the same. Due to the nature of this role, the successful candidate will hold a full driving license and have access to transport as this post will involve travel nationally in support of the seven-county Western Region. When absent from home and your designated office location on official duty, you will be paid accordingly. Flexible Working: The WDC operates a Flexible Working model, recognising the benefits of flexible working while supporting collaboration, innovation and employee wellbeing. As a regional development agency serving Donegal, Sligo, Leitrim, Roscommon, Mayo, Galway and Clare, regular in-person engagement remains an important part of how we work. Staff are expected to attend team meetings, management meetings, staff development days and other organisational events held across the region throughout the year. Many roles within the WDC also require engagement with businesses, communities, stakeholders and partner organisations across the Western Region. Employees are therefore expected to be available to travel and build relationships throughout the region as required by their role. The WDC maintains flexible office locations in Sligo, Galway, Letterkenny and Ballaghaderreen. Employees may be required to attend these locations from time to time in line with business needs. New employees, or those undertaking induction or probation, may be required to attend in person more frequently during their initial period of employment, as agreed with their manager. Given the regional nature of the role and the requirement for regular in-person engagement across the Western Region, candidates should carefully consider their ability to meet these requirements when applying. Salary: The salary scale for this post will be equivalent to that of the Civil Service Higher Executive Officer Standard Scale: Personal Pension Contribution (PPC) Pay Rate for this position, with effect from 1st June 2026 is as follows: €60,029 – €61,785 – €63,537 – €65,286 – €67,044 – €68,792 – €70,547 – €73,077 LSI1 – €76,546 LSI2 ¹ After 3 years satisfactory service at the maximum.² after 6 years satisfactory service at the maximum. Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous public sector experience as per circular 08/2019. APPLICATION & SELECTION PROCESS As part of the application process, applicants are required to submit the following documentation: A comprehensive curriculum vitae (CV), detailing experience relevant to the position (maximum of three pages); A short cover letter or personal statement (maximum of two page) outlining the applicant’s motivation for applying for the post and demonstrating how their skills and experience meet the requirements of the position. Both documents should be combined and submitted as a single Word document or PDF, saved using the format FirstName.Surname. Applications stored on personal online storage sites (e.g., OneDrive, Cloud, DropBox, etc or applications in other file formats (e.g., Google Docs) will not be accepted. Please note that omission of any or part of the two requested documents, in a single document, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
Regional Communications Executive
About the WDC: The Western Development Commission (WDC) is a statutory body whose role is to promote the social and economic development of the western region of Ireland. The WDC works with a range of stakeholders to support sustainable and inclusive growth in the region and has a strong track record of delivering impactful initiatives and programmes. Culture of the WDC: At the WDC, we are committed to creating a positive and supportive work environment where employees can thrive and make a difference. Our culture is defined by teamwork, innovation, and a deep sense of purpose. We value diversity, respect for different perspectives, and a willingness to learn and grow. If you are passionate about making a difference in the western region of Ireland and want to be part of a dynamic and collaborative team, we encourage you to apply for this role. Purpose of position: The WDC is seeking to appoint a Regional Communications Executive at Higher Executive Officer (HEO) level on a 9-month fixed-term contract to provide maternity cover, with a view to possible extension. This is a mid-senior role at the centre of the WDC’s communications function. Working hand in hand with the Head of Communications and the wider Communications team, the post holder will help deliver the WDC’s communications strategy across PR and media relations, content creation (with a particular focus on video), marketing and brand, events, and social and digital channels. The successful candidate will bring 5+ years’ communications experience, be comfortable leading projects end to end, managing external agencies and production teams, and be a significant part of how the WDC tells the story of the western region. They will be able to step in quickly, maintain momentum on live campaigns, and deliver from day one. Key responsibilities: The following are the main tasks to be undertaken: PR and media relations Further details on the Civil Service Competency Framework are available here. Conditions: All appointments are subject to the Western Development Commission Act 1998 and staff must agree to the WDC Code of Business Conduct under the Code of Practice for the Governance of State Bodies. The appointment will be for a full-time, fixed-term 9-month contract, subject to a probationary period as specified in the employment contract. Candidates must satisfactorily complete a 3-month probationary period before the 9-month fixed-term appointment can be confirmed. Notwithstanding the above, this will not preclude an extension of the probationary contract if performance dictates the same. Due to the nature of this role, the successful candidate will hold a full driving license and have access to transport as this post will involve travel nationally in support of the seven-county Western Region. When absent from home and your designated office location on official duty, you will be paid accordingly. Flexible Working: The WDC operates a Flexible Working model, recognising the benefits of flexible working while supporting collaboration, innovation and employee wellbeing. As a regional development agency serving Donegal, Sligo, Leitrim, Roscommon, Mayo, Galway and Clare, regular in-person engagement remains an important part of how we work. Staff are expected to attend team meetings, management meetings, staff development days and other organisational events held across the region throughout the year. Many roles within the WDC also require engagement with businesses, communities, stakeholders and partner organisations across the Western Region. Employees are therefore expected to be available to travel and build relationships throughout the region as required by their role. The WDC maintains flexible office locations in Sligo, Galway, Letterkenny and Ballaghaderreen. Employees may be required to attend these locations from time to time in line with business needs. New employees, or those undertaking induction or probation, may be required to attend in person more frequently during their initial period of employment, as agreed with their manager. Given the regional nature of the role and the requirement for regular in-person engagement across the Western Region, candidates should carefully consider their ability to meet these requirements when applying. Salary: The salary scale for this post will be equivalent to that of the Civil Service Higher Executive Officer Standard Scale: Personal Pension Contribution (PPC) Pay Rate for this position, with effect from 1st June 2026 is as follows: €60,029 – €61,785 – €63,537 – €65,286 – €67,044 – €68,792 – €70,547 – €73,077 LSI1 – €76,546 LSI2 ¹ After 3 years satisfactory service at the maximum.² after 6 years satisfactory service at the maximum. Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous public sector experience as per circular 08/2019. APPLICATION & SELECTION PROCESS As part of the application process, applicants are required to submit the following documentation: A comprehensive curriculum vitae (CV), detailing experience relevant to the position (maximum of three pages); A short cover letter or personal statement (maximum of two page) outlining the applicant’s motivation for applying for the post and demonstrating how their skills and experience meet the requirements of the position. Both documents should be combined and submitted as a single Word document or PDF, saved using the format FirstName.Surname. Applications stored on personal online storage sites (e.g., OneDrive, Cloud, DropBox, etc or applications in other file formats (e.g., Google Docs) will not be accepted. Please note that omission of any or part of the two requested documents, in a single document, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
Regional Communications Executive
About the WDC: The Western Development Commission (WDC) is a statutory body whose role is to promote the social and economic development of the western region of Ireland. The WDC works with a range of stakeholders to support sustainable and inclusive growth in the region and has a strong track record of delivering impactful initiatives and programmes. Culture of the WDC: At the WDC, we are committed to creating a positive and supportive work environment where employees can thrive and make a difference. Our culture is defined by teamwork, innovation, and a deep sense of purpose. We value diversity, respect for different perspectives, and a willingness to learn and grow. If you are passionate about making a difference in the western region of Ireland and want to be part of a dynamic and collaborative team, we encourage you to apply for this role. Purpose of position: The WDC is seeking to appoint a Regional Communications Executive at Higher Executive Officer (HEO) level on a 9-month fixed-term contract to provide maternity cover, with a view to possible extension. This is a mid-senior role at the centre of the WDC’s communications function. Working hand in hand with the Head of Communications and the wider Communications team, the post holder will help deliver the WDC’s communications strategy across PR and media relations, content creation (with a particular focus on video), marketing and brand, events, and social and digital channels. The successful candidate will bring 5+ years’ communications experience, be comfortable leading projects end to end, managing external agencies and production teams, and be a significant part of how the WDC tells the story of the western region. They will be able to step in quickly, maintain momentum on live campaigns, and deliver from day one. Key responsibilities: The following are the main tasks to be undertaken: PR and media relations Further details on the Civil Service Competency Framework are available here. Conditions: All appointments are subject to the Western Development Commission Act 1998 and staff must agree to the WDC Code of Business Conduct under the Code of Practice for the Governance of State Bodies. The appointment will be for a full-time, fixed-term 9-month contract, subject to a probationary period as specified in the employment contract. Candidates must satisfactorily complete a 3-month probationary period before the 9-month fixed-term appointment can be confirmed. Notwithstanding the above, this will not preclude an extension of the probationary contract if performance dictates the same. Due to the nature of this role, the successful candidate will hold a full driving license and have access to transport as this post will involve travel nationally in support of the seven-county Western Region. When absent from home and your designated office location on official duty, you will be paid accordingly. Flexible Working: The WDC operates a Flexible Working model, recognising the benefits of flexible working while supporting collaboration, innovation and employee wellbeing. As a regional development agency serving Donegal, Sligo, Leitrim, Roscommon, Mayo, Galway and Clare, regular in-person engagement remains an important part of how we work. Staff are expected to attend team meetings, management meetings, staff development days and other organisational events held across the region throughout the year. Many roles within the WDC also require engagement with businesses, communities, stakeholders and partner organisations across the Western Region. Employees are therefore expected to be available to travel and build relationships throughout the region as required by their role. The WDC maintains flexible office locations in Sligo, Galway, Letterkenny and Ballaghaderreen. Employees may be required to attend these locations from time to time in line with business needs. New employees, or those undertaking induction or probation, may be required to attend in person more frequently during their initial period of employment, as agreed with their manager. Given the regional nature of the role and the requirement for regular in-person engagement across the Western Region, candidates should carefully consider their ability to meet these requirements when applying. Salary: The salary scale for this post will be equivalent to that of the Civil Service Higher Executive Officer Standard Scale: Personal Pension Contribution (PPC) Pay Rate for this position, with effect from 1st June 2026 is as follows: €60,029 – €61,785 – €63,537 – €65,286 – €67,044 – €68,792 – €70,547 – €73,077 LSI1 – €76,546 LSI2 ¹ After 3 years satisfactory service at the maximum.² after 6 years satisfactory service at the maximum. Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous public sector experience as per circular 08/2019. APPLICATION & SELECTION PROCESS As part of the application process, applicants are required to submit the following documentation: A comprehensive curriculum vitae (CV), detailing experience relevant to the position (maximum of three pages); A short cover letter or personal statement (maximum of two page) outlining the applicant’s motivation for applying for the post and demonstrating how their skills and experience meet the requirements of the position. Both documents should be combined and submitted as a single Word document or PDF, saved using the format FirstName.Surname. Applications stored on personal online storage sites (e.g., OneDrive, Cloud, DropBox, etc or applications in other file formats (e.g., Google Docs) will not be accepted. Please note that omission of any or part of the two requested documents, in a single document, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
Community Fundraising Executive
The primary objective of the role is to support the achievement of Community Fundraising targets in the Munster region. What you will do: Fundraising Campaign Delivery
Assistant Principal Officer
THE ROLE The Head of ICT Infrastructure reports to the Head of ICT Operations and is responsible for leading the teams that design, operate, maintain and develop the Courts Service’s core systems and network infrastructure. This is a senior technical and operational leadership role within ICT Operations. The Head of ICT Infrastructure will ensure that infrastructure services are secure, resilient, well governed and capable of supporting both the day-to-day operation of the courts and the organisation’s wider modernisation programme. The role will work closely with Cyber Security Operations, Service Delivery, Courtroom Technology, the Digital and Data Units, enterprise and cloud architecture, and external service providers. The role will be responsible for: • Leadership and management of the infrastructure function, including the System Architect, Network Architect, systems administration teams, network administration teams and other technical resources assigned to infrastructure delivery. • Operational ownership of core infrastructure services, ensuring that availability, performance, capacity, security, supportability and recoverability are actively managed. • Infrastructure strategy and planning, translating organisational priorities, business requirements and architectural direction into clear technical roadmaps, investment proposals and delivery plans. • Leading infrastructure programmes and projects, applying appropriate project-management disciplines and governance to establish clear scope, delivery plans, resources, milestones, dependencies, risks, budgets and accountabilities, and to drive delivery throughout the project lifecycle. • Technical governance and assurance, ensuring that infrastructure designs are secure, resilient, scalable, supportable and aligned with agreed enterprise, security and cloud architecture. • Maintaining strong operational discipline, including effective monitoring, alerting, patching, vulnerability remediation, backup and restoration, configuration management, privileged access, certificate management, documentation and lifecycle planning. • Leading the response to major incidents and complex technical problems, ensuring effective coordination, timely escalation, clear communication, root-cause analysis and completion of corrective actions. • Managing infrastructure change and service transition, ensuring that solutions delivered through projects and operational change are properly designed, tested, approved, documented and transitioned into support, with effective implementation and rollback arrangements. • Strengthening disaster recovery and operational resilience, including maintaining recovery procedures, technical runbooks and dependencies, and overseeing regular backup restoration, failover and recovery exercises. • Developing and sustaining organisational capability through workforce and succession planning, knowledge transfer, cross-skilling and performance management, while ensuring that specialist external resources supplement rather than replace internal ownership, accountability and retained knowledge • Working in partnership with Cyber Security Operations to implement security controls, hardening standards, network segmentation, identity controls and remediation plans across the infrastructure estate. • Managing infrastructure budgets, suppliers and contracts, ensuring that expenditure is controlled, supplier performance is actively managed, and investment decisions are supported by clear evidence of service need and risk. The Head of ICT Infrastructure will be both technically capable and business focused and will be regarded as a source of authoritative advice on infrastructure services, operational resilience and technology risk. While the role is not expected to act as the principal technical specialist across every infrastructure domain, the successful candidate must have sufficient breadth and depth of knowledge to lead technical teams, challenge assumptions, evaluate recommendations and make sound decisions based on evidence and risk. Critically, the role requires the ability to move beyond reactive problem solving and establish the planning, governance and operational disciplines needed to manage a complex technology estate effectively. The successful candidate will be expected to identify emerging risks, address technical debt, set clear standards, assign ownership and ensure that agreed actions are followed through to completion. The successful candidate will be an experienced people leader who can set direction while supporting and developing technical specialists. They will communicate complex technical matters clearly to non-technical audiences and provide senior management with concise advice on service impact, operational risk, investment requirements and available options. They will work closely with the Head of ICT Operations and other ICT leaders to ensure that infrastructure services support the organisation’s strategic priorities, that dependencies across technology functions are effectively managed, and that the Courts Service maintains a secure, resilient and sustainable foundation for its services. KEY RESPONSIBILITIES Infrastructure Leadership and Strategy • Lead the Infrastructure function, including the System Architect, Network Architect, systems and network administration teams, contracted specialists and any relevant service providers. • Work with the Head of ICT Operations, the System Architect and the Network Architect to maintain infrastructure architectures, technical standards, design principles and roadmaps. • Act as a senior point of accountability for the performance, resilience, supportability and continued development of the Courts Service infrastructure estate • Develop infrastructure strategies, technical roadmaps and lifecycle plans aligned with organisational priorities, enterprise architecture, security requirements and the wider ICT strategy. • Lead the planning and delivery of infrastructure programmes and projects, applying proportionate project-management disciplines to establish clear scope, governance, resources, milestones, dependencies, risks, budgets and accountabilities, and ensuring delivery through to operational handover and closure. • Provide authoritative advice to senior management on infrastructure performance, risk, technical debt, investment requirements and technology options. Systems Platforms and Data Centre Services • Oversee the design, operation and lifecycle management of production and disaster recovery infrastructure, including Microsoft Hyper-V, Windows Server, Linux, Citrix (2203 or later), enterprise storage and SAN platforms. • Ensure that compute, virtualisation, storage and application-delivery services are resilient, supportable, appropriately monitored and managed against capacity and performance requirements. • Maintain effective technology refresh, licensing, vendor-support and obsolescence plans across the infrastructure estate. Identity Microsoft 365 and End-User Computing • Oversee the operation and development of Active Directory, Microsoft Entra ID, ManageEngine ADManager Plus, Group Policy, directory synchronisation, privileged access (PAM360) and related identity services. • Provide infrastructure leadership for Microsoft 365, including Exchange Online, Teams, SharePoint Online and OneDrive, and for the end-user computing estate, including Windows devices and endpoint services delivered through Microsoft Intune and Windows Autopilot. • Ensure that Public Key Infrastructure, certificate services, Conditional Access, Microsoft Defender and associated identity and endpoint controls are securely and effectively integrated. • Oversee the lifecycle, performance and continued development of end-user computing services, ensuring that devices, operating systems, application delivery and collaboration platforms are secure, supportable and aligned with the Courts Service’s hybrid technology architecture. Network and Connectivity Services • Oversee the design , operation and lifecycle management of national LAN, WAN, wireless and data centre networks, including Juniper switching, Government Networks connectivity and Azure ExpressRoute. • Ensure the effective operation of Fortinet FortiGate firewalls, VPN services, Citrix NetScaler, network segmentation, and VXLAN and EVPN technologies. • Oversee the continued development, performance and security of the national wireless estate, comprising approximately 1,300 Aruba access points across courthouse locations, together with Aruba ClearPass and 802.1X network access control and authentication services. • Maintain appropriate monitoring, capacity management, resilience and security across the national network and wireless estate. Service Management and Operational Discipline • Establish and maintain effective controls for monitoring, patching, vulnerability remediation, configuration, privileged access, certificate management, documentation and technology lifecycle. • Ensure that SolarWinds, Juniper Mist, Lakeside SysTrack and other operational tools provide effective visibility of service availability, performance, capacity and user experience. • Ensure that incidents, requests, problems and changes are managed effectively through ServiceNow, supported by meaningful operational metrics and reporting. • Define appropriate infrastructure service measures, operational dashboards and management reporting covering availability, incidents, capacity, patching, vulnerabilities, backup, change performance and lifecycle risk. • Govern infrastructure change and service transition, ensuring that new and changed services meet agreed operational-acceptance criteria and have appropriate testing, documentation, support, implementation and rollback arrangements. • Provide senior infrastructure leadership during major incidents, ensuring effective technical coordination, clear ownership, timely escalation and accurate communication to ICT and organisational leadership. • Drive continuous service improvement by identifying recurring issues, control weaknesses, manual processes and opportunities for automation or standardisation Backup Disaster Recovery and Operational Resilience • Own the infrastructure contribution to business continuity and disaster recovery across production and disaster recovery environments. • Ensure that Veeam backup and replication services are securely configured, monitored and aligned with agreed retention and recovery requirements. • Working with the Head of Cyber Security, coordinate and execute regular restoration tests, infrastructure failover exercises and disaster recovery simulations, ensuring that identified weaknesses are addressed. People Capability and Knowledge Management • Set clear priorities, objectives, standards and accountabilities for internal staff, contractors and service providers operating within the augmented delivery model. • Develop team capability through coaching, performance management, succession planning, cross-skilling and professional development. • Ensure that specialist external resources supplement internal capability while operational ownership, essential knowledge and accountability remain within the Courts Service. Procurement Supplier and Financial Management • Manage infrastructure budgets, forecasts, licensing, technology refresh and investment proposals, ensuring that expenditure is controlled and linked to service need and risk. • Lead or contribute to procurements for infrastructure products and services, including the development of technical requirements and evaluation criteria. • Actively manage contractors and suppliers against agreed outcomes, service levels, contractual obligations and value-for-money expectations. Other • Maintain awareness of emerging infrastructure technologies, security threats and relevant industry and public-sector standards. • Promote continuous improvement, standardisation, automation and the responsible adoption of new technologies. • Perform other duties within the general scope and level of the role as may be required from time to time. Note, the above is intended as a guide and is neither definitive nor restrictive. 4. ESSENTIAL REQUIREMENTS: Qualifications • A relevant third-level qualification in Computer Science, Information Technology, Engineering or a related discipline, OR an equivalent combination of recognised professional qualifications and relevant experience. • Relevant industry qualifications in infrastructure, networking, cloud services, cybersecurity, architecture or IT service management would be advantageous. Required Experience Applicants should have at least 5 years' relevant and recent experience for this role. This experience should include: • Proven experience leading and developing multidisciplinary infrastructure or technology teams in a complex enterprise environment. • Experience managing highly available infrastructure services across multiple locations and technical domains, including networks, servers, virtualisation, storage, backup and recovery, identity, endpoint management and hybrid cloud services. • Strong technical understanding of Microsoft enterprise technologies, including Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365 and related identity and endpoint services. • Demonstrated experience in infrastructure strategy, architecture, capacity planning, technology lifecycle management, and addressing technical debt and obsolescence. • Experience leading major incident response and complex problem resolution using effective monitoring, change control and IT service-management practices. • Experience planning, implementing and testing backup, disaster-recovery and operational-resilience arrangements. • Experience delivering significant infrastructure projects and service changes, and managing contractors, suppliers, procurements, contracts, budgets and value for money. • Experience implementing infrastructure security controls and working with cybersecurity specialists, combined with strong analytical, decision-making and stakeholder-communication skills, including explaining complex technical matters to senior and non-technical audiences Desirable Experience The following skills and experience are desirable: • Experience with a selection of technologies used within the Courts Service estate, including Microsoft Hyper-V, Citrix, Veeam, SAN platforms, SolarWinds, Lakeside SysTrack, ManageEngine ADManager Plus, Microsoft Intune and Azure hybrid services. • Experience with enterprise networking technologies including Juniper switching, Fortinet FortiGate, Citrix NetScaler, Aruba wireless, Aruba ClearPass, 802.1X, VXLAN and EVPN. • Experience working in the Civil or Public Service, the justice sector, a regulated organisation or another operationally critical environment. • Experience preparing technical strategies, business cases, governance reports and presentations for senior leadership. 5. APPLICATION PROCESS Application should be made by logging into the advertisement link. The closing date is 12 noon on 21 October 2026. Applications received after the closing date and time will not be accepted. Candidates who do not hold or do not demonstrate the skills and experience will not be called for interview. The admission of a person to a competition, or invitation to attend an interview, is not to be taken as implying the Courts Service is satisfied such a person fulfils the requirements of the competition or is not disqualified by law from holding the position and does not carry a guarantee that your application will receive further consideration. It is important, therefore, for candidates to note that the onus is on them to ensure that they meet the eligibility requirements for the competition before attending for interview. If a candidate does not meet these essential entry requirements but nevertheless attends for interview, that candidate will be putting him or herself to unnecessary expense. It is important to note the onus is on applicants to ensure the eligibility requirements for the competition are met before attending for interview. The Courts Service accepts no responsibility for communication not accessed or received by an applicant. 6. SELECTION METHODS The Selection Process will involve: • Shortlisting of candidates, on the basis of the information contained in their CV & Cover Letter (No more than 2 pages for the cover letter) • a competitive first interview; and • a competitive final interview which will include a presentation. Assessment The Courts Service will short list to select a group for interview who, based on an examination of the CV & cover letter, appear to be the most suitable for the position. Those that demonstrate evidence at the required level will be called to interview. Skills and capabilities Candidates should demonstrate that they have the ability to carry out successfully the duties of the role, as well as the general skills and capabilities of an Assistant Principal Officer namely: Building Future Readiness “Delivering excellent public policy and services requires us to embrace change and innovation. We strive to create an inclusive customer centric strategy and vision that keeps pace with environmental, social and technological changes. Adopting an agile and digital-first approach, we will continually upskill, change and improve how we do things to meet current and future demands.” Digital Focus, Innovation & Upskilling for the Future Digital Focus • Drives the digital-first agenda by ensuring that digital tools and IT solutions are explored and utilised. Innovation & Continuous Improvement • Delivers and promotes innovative, creative and practical solutions, with a commitment to continuous improvement. • Tries new or different approaches and is willing to take appropriate risks, learn from mistakes and adapt. INTERVIEWS Interviews will take place in Dublin city centre. Interviews will be structured in format, with candidates asked to provide examples of the capabilities for the role as outlined in Section 6 of this document. PRINCIPAL CONDITIONS OF SERVICE The appointment is subject to the Civil Service Regulation Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service. Appointees will be subject to the Civil Service Code of Standards and Behaviour. The appointment is to a permanent position in the Civil Service. Salary The salary scale for the position (rates effective from 1st June 2026) is as follows: Assistant Principal Officer - Personal Pension Contribution Salary Scale: €83,113.00, €86,173.00, €89,277.00, €92,390.00, €95,499.00, €97,292.00 (MAX), €100,427.00 (LSI ), €103,576.00 (LSI ) New entrants to the Civil Service will be appointed to the first point of the (PPC) salary scale. The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution (otherwise known as a main scheme contribution) in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC).
Farm Sustainability Development Advisor
Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition. We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of circa €3 billion, and circa 2,000 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations. Role Profile An exciting opportunity has become available in Tirlán. Reporting to the Head of Agri-Sustainability, the primary function of the Farm Sustainability Development Advisor is the provision of technical guidance towards the adoption of best sustainability practice on Tirlán farm family suppliers’ farms. Working in collaboration with the other Tirlán colleagues, this will include supporting the delivery of enhanced economic sustainability, air and water quality improvements, GHG emissions reductions in addition to biodiversity and energy efficiency initiatives. Responsibilities
Customer Engagement Advisor
great conversations, meaningful customer interactions, and achieving results ? Do you enjoy working in a fast‑paced environment where no two days are the same- and where your development genuinely matters? If so, we’d love to hear from you.At Vhi, we are always interested in connecting with talented individuals who are passionate about delivering excellent customer service. These teams play a key role in supporting customers with their private health insurance needs, handling inbound enquiries from new and existing customers, and providing expert guidance across a wide range of health insurance products. By joining our talent community, you'll be among the first to be considered as suitable opportunities ariseOnce you’ve completed onboarding, you’ll unlock exciting opportunities to expand your skillset across Sales, Email, and Live Chat, giving you variety, growth, and long‑term career potential. These roles will commence on the 2nd November. 📍 Training: Fully on‑site🏠 After training: Flexible hybrid and on‑site working model What we offer As a member of the Vhi team, you will receive a comprehensive benefits package, which includes: This is a CF3, CF4 & CF5 role in line with central bank requirements.
Customer Service Advisor
Join Sky as a Customer Service Advisor in our Dublin contact centre earning €30,015 per annum plus bonus and benefits. It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you can split your time between home and the office. What you’ll do: • Manage a range of inbound calls from supporting our accessibility customers with all of their needs, managing and resolving customer complaints and supporting customers with technical queries or billing questions etc • Develop in-depth knowledge of our products and services and learn how to create engaging and meaningful conversations with customers. • Take the time to understand each customers needs and recommend Sky products to enhance their viewing, online and/or mobile experience. • Be a valued member of a supportive, fun, and friendly service team • As we operate in a fast changing environment, the responsibilities of this role may evolve over time to meet business and customer needs. • Be available to work 39 hours per week Monday – Friday between the hours of 8:45am & 7:00pm and Saturday 9:00am & 5.30pm What you’ll bring: • Exceptional listening skills to understand and address customer concerns effectively. • A passion for solving problems with creativity and determination and aim to resolve first time • The ability to empathise with customers and genuinely understand their needs. • A strong commitment to providing outstanding customer service and support Drive business performance by achieving daily, weekly and monthly KPI’s. The Benefits: There are reasons people can’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits. Individual Lifestyle • Free Sky TV, along with discounted broadband Health and well being • Discounts on external gyms • Cycle to work scheme • Private healthcare • Dental and other healthcare options Financial wellbeing • Sky pension plan and Life Assurance which gives you extra piece of mind Share in the Company success • Annual Sharesave scheme and long service awards Inclusion: CVs aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where you’ll work! You’ll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, if preferable.
Customer Service Advisor
Employee Benefits include:
