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Tierney’s provide a trusted and reputable range of IT Solutions, Support and Consultancy Services to the Hospitality and SME Sectors across Ireland, UK, Greater Europe, and USA. We bring cutting-edge solutions and services to our customers, from leading IT partners around the globe, enabling our clients to gain the maximum return from their IT investment and help them achieve their specific needs. We are looking for an experienced New Business Development Associate to join our team of sales professionals. As Tierney’s continues to progress and grow, we are seeking a motivated and ambitious person who, together with the New Business Development Manager, will identify, prospect, and target new customers, regions and business sectors. This successful candidate will play an essential role in driving growth of sales revenues and will contribute to the overall success of the business. The role is primarily based in our Ennis office; however occasional, on-site prospect customer visits may be required. It is also a hybrid role with the option of working from home two days a week. KEY RESPONSIBILITIES
Claims Handler
Zurich Insurance Plc is looking for a Motor Claims Handler to join our Claims Team based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels. The successful candidate of this contract will be responsible for the administration, and negotiation of a portfolio of motor damage claims and other claims-related activities on behalf of Zurich Insurance plc. Reporting to a Team Coach, the claims handler will be required to work closely with both first and third party claimants and other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims and within handling authority levels. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. Your role The successful candidate’s responsibilities will include, but not necessarily be limited to the following: • Managing a portfolio of material damage claims. • Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided. • Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity material damage claims. • Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense. • Manage key internal and external relationships to ensure all key stakeholders are informed on relevant file updates • Provide a high standard of customer service and adherence to legal and regulatory requirements. • Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes. • Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes • Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence • Responsible for relationship management of both first and Third Party Claimants • Implement agreed technical standards, controls, practices and procedures, thereby maintaining claims discipline • Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion • Comply with the Minimum Competency Code, Consumer Protection Code and any other relevant regulations Your skills and experience Minimum Qualifications: • A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma. Preferred Qualification & Experience: • Provide exceptional customer service with a focus on quality and care. • Communicate effectively, both verbally and in writing. • Prioritize tasks, meeting deadlines efficiently. • Embrace a learning mindset and adapt to changing business needs. • Understand and adhere to relevant legislative regulations and regulatory requirements. • Collaborate effectively within a team, achieving individual and collective goals. • Demonstrate advanced IT skills and resolve customer issues empathetically. Competencies • Ability to work within a team environment – focused on the achievement of both individual and team goals • Ability to build key relationships with customers internally and externally • Excellent communication skills (both verbal and written) • Strong negotiation skills • A strong team player with a flexible, positive attitude towards work • Strong leadership and delegation skills • Enthusiasm, ambition and innovation • Ability to operate independently • Good research skills • Pro-active with strong problem-solving, decision-making and judgment skills • Excellent attention to detail, including a strong ability to multitask • Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations • Excellent planning and organisational skills that support a high service standard • All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values.
Executive Assistant
JOB SUMMARY We are looking for an exceptional Executive Assistant to support our CEO. This is a pivotal role at the heart of Family Carers Ireland, providing high-level support to the CEO and, where capacity allows, to the Head of Corporate Services, while helping to ensure the smooth and effective running of our executive and governance functions. The Executive Assistant will provide trusted administrative, logistical and project support, coordinate Board and committee activities, and work with colleagues across the organisation to support strong systems, good governance and organisational compliance. Terms & Conditions: Permanent position subject to six months’ probation period. Min 25 hours per week up to 37 hours (depending on candidate). Will include some afternoon work. Flexibility to travel to meetings as required is essential. The remuneration for this role includes a salary of €38,000 to €43,000 and access to a defined contribution pension scheme. The annual leave entitlement is 26 days per year pro rated to days worked. The following qualifications, skills and experience are required for this role: Must be educated to Leaving Cert level (or equivalent) and pursued further studies in Office Administration, Business, Project Management or another relevant discipline. At least 5 years’ experience working within a busy office environment is essential. Strong IT aptitude essential with advanced MS Office skills, especially in MS Word and MS Excel and the use of SharePoint. Good project management skills – being able to set up a project and track its progress in conjunction with the CEO. Experience of consulting with Senior Management and Board members is required. Has previously worked in a highly confidential environment. Fluency in English, written and verbal. Full drivers’ licence with access to own vehicle.
Account Executive
The purpose of this role is for an experienced Account Executive to work within a dynamic team setting in our North West region. The role entails working on Commercial accounts with an Account Director and managing and developing an established Commercial book of business. This role is based in our North West region on a hybrid basis. Reports To: Team Lead, Commercial Lines Key Internal Relationships: Regional Manager & Regional Business Manager, Account Directors, Account Executives Key External Relationships: Customers, Insurance companies, Credit Management Sales and Activity Management:
Floating Afterschool Centre Manager
Join Kids Inc. Join Kids Inc. and help children thrive after the school day in a fun, active, and supportive environment. With over 25 years of experience in childcare, Kids Inc. is one of Ireland's leading providers of Early Years and Afterschool Care. We operate over 70 onsite Breakfast and Afterschool programmes nationwide, alongside our Creche and Preschool services. We are currently recruiting a Floating Centre Manager to support our Afterschool services across Leinster. Location This is a Leinster-based role, supporting different Kids Inc. services across the region. You will work at one centre at a time, providing management cover and support where needed. Regular travel between centres is required, so a full driving licence and access to your own car are essential. About the Role Our Afterschool programmes provide a safe, welcoming, and engaging home-from-home environment where children can relax, complete their homework, and take part in a wide range of fun and enriching activities at the end of the school day. As a Floating Centre Manager, you will provide management cover and support across different Afterschool services. You may step into a Centre Manager role when a manager is absent, support a centre during busy periods, or provide additional management support where needed. You'll take responsibility for the day-to-day running of the service while you are there, leading the team and ensuring children receive a high standard of care. Every day will be different, making this a great opportunity for someone who enjoys variety, meeting new teams, and working across different locations. What You'll Be Doing CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
Business Development Executive
Job Description This is a full time, permanent position working 39 hours per week flexibly. This role is homebased with an operational base in Cork, Ireland. This role will require significant travel across the UK & Ireland. As Business Development Exec for PSS UK/IRE, reporting to the Managing Director of PSS UK/IRE, you will be responsible for driving the region’s business development of PSS, ensuring consistent, rapid and sustainable growth in sales across Ireland and United Kingdom. You will be working in collaboration with an experienced team of PSS operations leaders to achieve these objectives. Job Responsibilities that you be covering:
Finance Officer
Renumeration: €30k-€35k Location: Hybrid / Western Parkway Business Park, Ballymount, Dublin 12 About the Role Down Syndrome Ireland is seeking a dedicated and detail-oriented Bookkeeper/Administrator to join our Finance team. This is an excellent opportunity for a finance professional who is looking to gain experience in the charitable sector and contribute to the impactful work of a national organisation working from the organisation’s National Office in Ballymount. As part of a small and dynamic team, you will play a key role in ensuring the smooth operation of financial processes across the organisation. Reporting directly to the Head of Finance, the successful candidate will take responsibility for a range of bookkeeping and administrative duties and work closely with our regional branches. DSI Details We are dedicated to being the primary source of information and support to people with Down syndrome, their families, and the professional community, working towards an improved quality of life for our members along with a respect and acceptance of people with Down syndrome as valued members of society. We place the person with Down syndrome at the centre of everything we do. We recognise the value and uniqueness of every person with Down syndrome and their unique and diverse needs. We are committed to working towards a society where people with Down syndrome have the same basic human rights to healthcare, education, employment opportunities and decision-making as all other citizens. Responsibilities Reporting to the Branch Controller your duties will include: · Manage day-to-day bookkeeping including purchase and sales invoice processing, and bank reconciliations · Ensure accurate coding and posting of transactions on XERO accounting software · Process creditor payments and carry out credit control functions · Prepare and complete monthly bank reconciliations · Assist in the preparation and processing of month-end accounts · Support the statutory audit process through preparation and provision of documentation · Respond to financial queries from Branches and liaise on financial administration as required · Provide administrative and ad hoc support to the Head of Finance and wider Finance team · Management of Soldo Analysis · Liaise with Service Providers · Act as a central financial point of contact and support for the organisation’s Branches Characteristics · High degree of analytical, conceptual and problem-solving skills; · Strong communication, relationship management and interpersonal skills (face to face and virtually). · Excellent organisational skills with the ability to meet deadlines and ability to work on own initiative · Strong systems development and implementation experience · Strong experience providing training to non-financial persons and in particular, support regarding financial policies and procedures · Demonstrate ability to work independently and in a team Skills, background & Qualification · Minimum of 3 years’ experience in a similar bookkeeping or finance administration role · Proven experience using XERO accounting software (essential) · High level of accuracy and attention to detail · Ability to work independently and meet tight deadlines · Excellent organisational skills with a methodical approach to work · Strong verbal and written communication skills · Fluent in spoken and written English Good numeracy and analytical skills · Positive, flexible attitude and a team-oriented approach Desirable Skills · Excellent knowledge of MS Office, in particular Excel (Intermediate to Advanced) · Experience in the NGO/charity sector or membership type organisation will be deemed beneficial Remuneration and Benefits · Additional Annual Leave · Hybrid working Policy · Pension
Member Services Advisor
Place of Work: CHI's Dublin West Office, Generali Building, Blanchardstown, Dublin 15, D15 YT2H Salary: Approx. DOE €30,000 - €32,000 P/A ABOUT US Co-operative Housing Ireland (CHI) is the national organisation representing, promoting and developing co-operative housing in Ireland. CHI is an Approved Housing Body (AHB) and a member of the Housing Alliance. CHI work with various stakeholders in the housing sector, including Local Authorities, Government, aspiring homeowners, tenants and developers and is subject to regulation by the Approved Housing Bodies Regulatory Authority and the Charities Regulator. Since our foundation in 1973 we have provided over 5,700 homes through homeownership, shared ownership and social rented co-operatives. With our membership of democratically controlled local co-operatives, we continue to manage over 4,000 homes across Ireland as well as providing a network of childcare services in our communities. ROLE OVERVIEW CHI is seeking a full-time, permanent Member Services Advisor to join our Contact Centre within our Asset Management & Property Services division (AMPS). The role is based on site in our Blanchardstown Office, located at the Generali Building, Blanchardstown, Dublin 15, D15 YT2H. The role will work 35 hours work per week hybrid, Monday to Friday. Putting it simply, you will take inbound calls from our members who may have a repair request or a housing query. You will get to know our members through helpful and friendly conversations to assist their needs & overcome any issues they may have. WHAT YOU WILL DO
Senior Modern Workplace (EUC) Consultant
About This Role: eir business is Ireland’s trusted provider of secure, managed connectivity, cloud, cybersecurity, workplace, mobile and technology talent solutions. eir business is seeking a Senior End User Computing (EUC) Consultant to join our growing team. Role overview This role requires an experienced End User Computing consultant with strong working experience across virtual desktop, application delivery and modern workplace technologies. The successful candidate will provide solution design, implementation, technical leadership, service delivery, customer engagement and senior-level operational support across Citrix and Microsoft platforms. The successful candidate will work with Professional Services, Cloud Operations, Solution Architecture, Sales, Project Management and Service Delivery teams to design and deliver secure, scalable and supportable digital workspace solutions for eir business customers. The role includes the design, implementation, migration, upgrade and support of Citrix Virtual Apps and Desktops, Azure Virtual Desktop, Desktop as a Service and related identity, profile, endpoint and application delivery services. It also includes supporting the evolution of eir business EUC and Modern Workplace offerings. Expectations From The Role: Responsibilities • Collaborate with solution architects, pre-sales, project and service delivery teams to understand customer requirements and design effective EUC solutions. • Design, implement, upgrade and support Citrix Virtual Apps and Desktops and Citrix DaaS environments. • Design, implement, migrate and support Azure Virtual Desktop environments, including host pools, workspaces, application groups and session hosts. • Design and support Desktop as a Service offerings across Citrix and Microsoft technologies. • Assess existing customer desktop and application estates and define practical modernisation, migration and transition approaches. • Configure and support FSLogix profiles, image management, application delivery and user environment technologies. • Design and support Citrix ADC / NetScaler solutions, including Gateway, load balancing, content switching, certificate management and secure application access. • Integrate virtual desktop solutions with Microsoft Entra ID, Active Directory, Group Policy, Microsoft Intune, Conditional Access and multifactor authentication. • Consider Azure networking, storage, compute, security, resilience, monitoring and cost optimisation requirements in AVD solution designs. • Perform customer workshops, technical discovery sessions, health checks and pre-sales assessments. • Produce high-quality technical documentation, including high-level and low-level designs, migration and upgrade plans, statements of work, test plans and operational handover material. • Lead EUC platform migrations, lifecycle upgrades, service transitions and customer implementation activities. • Troubleshoot complex virtual desktop, application delivery, login, profile, identity, connectivity, capacity and performance issues. • Support critical incident response, root cause analysis and service improvement activities for EUC services. • Act as a senior escalation point for Citrix, Azure Virtual Desktop and related Modern Workplace technologies. • Provide knowledge transfer and mentoring to Cloud Operations, Service Desk and junior consultancy team members. • Maintain awareness of current Citrix, Microsoft Azure, Modern Workplace and EUC best practices through continuous learning. Requirements For A Successful Application: The candidate • Excellent interpersonal, customer service, workshop and presentation skills. • Ability to translate business and user requirements into secure, scalable and supportable technical solutions. • Strong ownership and delivery focus, with the ability to follow major technical issues through to resolution. • Proven ability to work effectively under pressure in customer, project and incident situations. • Excellent written and verbal communication skills. • Ability to work collaboratively across architecture, sales, projects, operations and service delivery. • Ability to mentor less experienced team members and promote consistent engineering standards. • High level of professionalism, attention to detail and commitment to positive customer outcomes. Required skills and experience • Minimum 7+ years’ experience in a hands-on End User Computing, desktop virtualisation, infrastructure engineering or technical consultancy role. • Demonstrable experience designing, implementing, upgrading and supporting enterprise virtual desktop or application delivery environments. • Strong hands-on capability in Citrix Virtual Apps and Desktops and/or Citrix DaaS. • Practical design, deployment, migration or support experience with Azure Virtual Desktop. • Strong troubleshooting ability, using a logical and systematic approach to diagnose root cause and deliver resolution. • Experience delivering customer-facing professional services engagements, ideally within a managed service provider environment. • Experience working across both project delivery and operational support teams. • Experience producing customer-facing design, implementation, migration and operational documentation. Core technical knowledge • Citrix Virtual Apps and Desktops, Citrix DaaS, StoreFront, Workspace App, Delivery Controllers, Machine Catalogs and Delivery Groups. • Azure Virtual Desktop concepts and components, including host pools, workspaces, application groups, session hosts, images and scaling. • Citrix Provisioning Services, Machine Creation Services, Citrix Profile Management and FSLogix. • Microsoft Azure compute, networking, storage, monitoring and identity services relevant to virtual desktop solutions. • Microsoft Windows Server, Windows 10/11, Active Directory, Microsoft Entra ID, Group Policy, DNS, DHCP, NTP and certificate services. • Microsoft Intune, endpoint management, Conditional Access, multifactor authentication and secure device access concepts. • Citrix ADC / NetScaler, Gateway, load balancing, content switching and application delivery concepts. • Virtualisation platforms, primarily VMware vSphere, including ESXi, vCenter and shared infrastructure dependencies. • PowerShell or equivalent scripting and automation for administration, troubleshooting and repeatable delivery. Preferred • Experience with Windows 365 and broader Microsoft Modern Workplace technologies. • Experience using Nerdio Manager for Enterprise or Nerdio Manager for MSP to manage Azure Virtual Desktop. • Experience with application packaging, Microsoft App Attach, MSIX or related application delivery technologies. • Experience with Azure Monitor, Log Analytics and virtual desktop monitoring or optimisation tooling. • Experience planning or delivering migrations between on-premises Citrix, Citrix DaaS, Azure Virtual Desktop and Windows 365. • Citrix Certified Professional - Virtualisation, Citrix Certified Expert - Virtualisation or equivalent experience. • Relevant Microsoft Azure, Azure Virtual Desktop, endpoint management or identity certification. • Relevant third-level qualification or equivalent industry experience. Technologies Demonstrable experience with many of the following technologies is desirable in a successful candidate: • Citrix Virtual Apps and Desktops; Citrix DaaS; StoreFront; Workspace App; Provisioning Services; Machine Creation Services; Profile Management. • Azure Virtual Desktop; Windows 365; FSLogix; Microsoft Intune; Microsoft Entra ID; Conditional Access; multifactor authentication. • Citrix ADC / NetScaler; Gateway; load balancing; content switching; certificate management. • Microsoft Azure; Windows Server; Windows 10/11; Active Directory; Group Policy; DNS; DHCP; NTP. • VMware vSphere; PowerShell; Azure Monitor; Log Analytics; Nerdio; application packaging and MSIX/App Attach. Others: Benefits • Laptop • Mobile phone • Training and development • Health insurance • Pension • Agile / hybrid working • Professional certification support • Career development opportunities • Staff broadband and entertainment discounts, including Apple TV, Amazon Prime and second SIM card CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.
